Hotel pool area was bustling into the evening and walls in room are paper thin. Front desk staff not warm but they were responsive to noise complaint.Genuine Hotels.com guest review
"loud and a bit rocky"
We were on the second floor because we had our dog with us. Our second night a large family was in the room next to ours. They were so loud and we were up until they went to bed at 2am. While laying out it was very crowded. It was uncomfortable finding a chair and then finding a place to put it to be by the pool - I had to beg someone to help me find […] 2 chairs. Our phones were near our chairs - the place was crowded and the help was overwhelmed. A waiter ran over our brand new iphone 5 and shattered it with a rolling cart that he had for the cabanas. We let someone know, and we were pretty much told too bad. So not only did we not sleep well, we needed to add on the cost of a new iphone 5. Read moreGenuine Expedia guest review
"Great hotel, but not a great time this go round"
Loved the room, loved the food. so why did I not have a great time this go 'round? Housekeeping was erratic and there were some other problems that were not well handled.Genuine Hotels.com guest review
"Nice hotel, wouldn't pay that much again for it"
The hotel was nice, very elegant. However they didn't give me a great room which I had requested a different one earlier in the week. The young lady at the reception desk gave off an attitude but tried to seem nice. My room was right next to the elevator and overlooked the valet, with a light shining right into the room, (not too romantic). I'm not […] sure if they did this because I am rather young however I am a paying customer and deserve to be treated by how much I pay. Room service was good, took about 30-40 min to deliver the food from the restaurant. ( I wouldn't get the caesar salad just as a heads up). Upon checkout the same young lady was there and didn't even asked me how my stay was and gave off an attitude. I recommend if the hotel finding new greeters and ask the customer if they enjoyed their stay. Maybe even fill out a survey? Simple business management. I wouldn't stay there again for $155, rather pay less for the holiday inn. Same experience. Read moreGenuine Hotels.com guest review
"Nicely renovated resort appeal"
Nicely renovated hotel with a resort appeal. Stayed one night after a concert in Foxboro. It was a bit of a drive, but the atmosphere was worth it. It is located by the Riverside T station. It would be a great less expensive option to Boston if you don't mind taking the T. My only regret was that we did not have the opportunity to enjoy the poolside […] night life the hotel offers. Read moreGenuine Hotels.com guest review
"Guest not welcome in pool."
Don't bother to bring your swimwear to this hotel. The mgmt. allows locals to use the pool (for a fee) so on the one occasion we tried to swim, we could not even get near the water. It must be quite a moneymaker for Indigo, but it definitely turns hotel guests into second class citizens.Genuine Expedia guest review
Very nice. Hotel restaurant is expensive, but food is excellent. The bar and bartenders were great.Genuine Hotels.com guest review
"Great place to stay"
It was a nice place to stay at!!! Great staff. Awesome restaurant down stairs! Easy commute to the commuter rail!Genuine Hotels.com guest review
The room was comfortable and ambiant. it's proximity to the T was perfect.Genuine Hotels.com guest review
"Very close to public transportation ("T")!"
Our stay was great! The hotel was just off of the highway and we were within walking distance to the "T" which allowed us to visit our daughter and Boston without any complications! All facilities were nice; i.e. gym, pool, restaurant,.Genuine Expedia guest review
"well at least it was close to the turnpike.."
Odd place, reception not visible from the entrance; no papers or local information in the reception area; not clear where to go for facilities. There was a conference in full party mode in the bar\restaurant by 5pm, and I was told you just walk through that for the swimming pool, but to get changed first, ideally. This mortified my naturally self conscious […] teenage daughters. And me! Didn't realise we would be surrounded not only by main roads quite so closely, but our only other view was the car park and tram terminus for Boston. That, together with the loud pool music and drinking and the thin walls between our room and next door's erm, private party, just completed the farcical and expensive stay. Don't go! Read moreGenuine Hotels.com guest review
"Very nice but lacking in Safety issues in Room"
Absolutely Clean. No rail in bath shower to hold on to (especially for a senior), Bed Frame sticks out so that you can walk into it during the night. I banged my leg at least twice during my stay. Very dangereous. Needs more shelves in bathroom, especially for two people. I found the room small for two people, crowded quarters. Don't you have bigger […] rooms?? Beds were clean and very comfortable. Read moreGenuine Expedia guest review
"Best available one left"
The hotel was comfortable and set up nicely right off the highway. Rooms were smaller than average and air conditioner was very load even on the low fan. Would of liked to use the open window, but the vents below were so loud that we could not sleep with the window open. Was told that all queen beds were on that side. TV was fair at best. sound and […] picture kept hesitating. Recepticle that it was plugged into was bent and missing the cover along with the light in the same outlet. Read moreGenuine Hotels.com guest review
"Close to train, nice property."
Super staff. Willing to offer suggestions, recommendations, and could deal well with several people arriving at once. Very accommodating!Genuine Expedia guest review
"Location is great"
Real nice hotel and great location to the Riverside train into Boston. Didn't have a tub in room. Room was very nice and clean.Genuine Hotels.com guest review
They over charged us for the room, not letting us know that the initial price, you quoted us per night was not given. it was only given for one day, and they said they couldn't tell us the price of the room because it fluctuated nightly.This doesn't seem to be an ethical or fair business practice.They had loud awful music playing at all times in the […] lobby, restaurant and pool area, making it difficult to eat there, there machines in the fitness/gym area were not maintained that well, and the blind didn't work in our room and they never fixed it. The hotel Marriot courtyard we stayed at in a larger town closer to Boston was far prettier, quieter, cheaper and better service. Read moreGenuine Hotels.com guest review
"Modern, attractive hotel"
I am satisfied with the experience I had. I have stayed at the Hotel Indigo Boston once before, and this experience was no different. Polite and attentive staff, clean rooms, beautiful modern decor, great bar and pool area. Conveniently located walking distance from the train station, from which you can access all of Boston. Would recommend highly to […] business travelers and families alike. I look forward to my next stay. Read moreGenuine Hotels.com guest review
Room service was quick, nice bar/restaurant, nice pool area, close to the T.Genuine Hotels.com guest review
Was very disappointed with this hotel. Had several problems with the room. The bathroom had a very bad mildew/musty smell. They fixed it for one day and then next day it was as bad as ever. The blind on the window did not work the first evening - this was fixed. I primarily picked the hotel as it was close to the 'T' and getting into Boston. The restaurant […] was OK but pricey. I also got the feeling that the management cared more about the pool/cabana crowd than the actual hotel guests. Also need more housekeeping staff as a couple of days I was away for most of the day but still came back to an unmade bed. I stayed at four hotels on my 2 week trip. This was the most expensive but the worst of the four. Will not be going back. Read moreGenuine Hotels.com guest review
"Trip to visit the in-laws"
Loved the stay. Would definately recommend in summer months. Hotel is very simple, nothing out of the norm inside, especially pulling up to it. BUT the beds are fabulous and so comfy, the restaurant and pool area are really fun in summer. The pool staff has tubes and floats for the kids which made it fun for them. We sat around pool and enjoyed our […] relaxed visit as well. The staff very helpful and nice. Great young staff. Read moreGenuine Hotels.com guest review
"a buzy spot"
The hotel was very nice but the rooms are a bit tight. Overall not very kid friendly. The bar and pool are open to the public so they get very crowded.Genuine Hotels.com guest review
"will Stay Again!"
Awesome hotel! Booked for the pool and it exceeded my expectations. I will definitely return here.Genuine Hotels.com guest review
Bathroom was not clean!Genuine Hotels.com guest review
The hotel was full and the late check outs prevented reservation holding guests from room occupancy for hours.Genuine Hotels.com guest review
The hotel was very nice. It was close to the train to get into Boston. Everyone was really nice and helpful. Only downside was no refrigerator in the room. We would definately stay again.Genuine Hotels.com guest review
"Close to Riverside station, comfortable, good food"
This hotel was an unexpected choice that turned out very well. After searching around on Hotels.com for the right place to stay in Boston, this one came up so I gave it shot. It's within walking distance to the Riverside station so it was easy to get to most of the cool places to see in Boston. I suppose the ride from Riverside all the way to downtown […] is a bit long. Amenities are good - Beds are firm and seem pretty new while the bathroom furnishings were quite modern. The restaurant downstairs was surprisingly good. It did feel somewhat formal but don't let that deter you. Would definitely stay there again. Read moreGenuine Hotels.com guest review
"Pool was more like a club then a relaxing oasis"
The hotel was fine, but we wanted to spend some time by the pool but were unaware of the afternoon "beach parties" that were going on - loud music and hardly any chairs available. Sunday morning was a bit better but still had the issue that most seats were reserved and hotel guests were limited to a small number of chairs - if the people staying at […] the hotel can barely get a chair in the pool area, there's an issue! We weren't the only ones put off by the atmosphere at the pool - I appreciate that sometime private events are going to happen, but there needs to be a better way to alert the guests that the pool won't be available. Read moreGenuine Hotels.com guest review
"Nice and close to train station"
Short trip could not experience much but it was goodGenuine Expedia guest review
"Nice hotel close to the T"
This hotel is absolutely lovely, a real gem. Right next to the T, so you can take the train into the city easily. About a 30 minute ride to Quincy Market. I'm very glad we chose it and I can't wait to go back.Genuine Expedia guest review
"needs a little work"
Overall OK, clean, safe, nice pool, very convenient/next door to Green line to downtown and Fenway. Beds a little too soft (in a losing their firmness/uncomfortable kind of way). AC was either blasting and 50 degrees or off and 80 degrees (set at the same number) - I was either hot or freezing off and on all night. No stairs to the parking lots, so […] you are forced to wait for 2 (down to one after one broke while we were there) semi-functional, slow, ancient elevators to get to our car (10-20 minutes a pop). Read moreGenuine Hotels.com guest review
"Best Pool Bar near Boston"
By far the best pool bar service outside of Boston. Great drinks, food and music. A MUST for younger upscale crowds.Genuine Hotels.com guest review
Nice hotel. Close to the Green LIne which was convenient. The restaurant was trendy but affordable. We did not rent a car for the trip as we were there for college orientation. There is no other food within walking distance to the hotel. One night we ordered room service and the meal was completely cold. Hotel comped the meal. TV service went out (just […] on our TV) the day of the Stanley Cup Playoff. No resolution. Housekeeping didn't understand that 3 people were staying in the room. Each day had to request extra towels. Freeway noise. Overall, I would give it a 3. Read moreGenuine Hotels.com guest review
The pool of this hotel is by far one of the best in the surrounding Boston area.Genuine Hotels.com guest review
"Convenient to downtown"
It was very pleasurable - short- but I recommend this hotel.Genuine Hotels.com guest review
Very clean room, but MUCH smaller than comparably priced rooms in the vicinity. The bed was comfortable, but the room showed signs of aging (the bathroom door that was noisy and hard to close, the sink needed new gaskets). The walls were a bit thin, We could hear hallway noise and the TV from the next room with great clarity.Genuine Hotels.com guest review
This hotel had a very vibrant restaurant/pool/bar scene, so if you are interested in staying somewhere with a lively and energetic environment that isn't too overwhelming then this is the place for you. The rooms were on the smaller side but quite comfortable and laid out in a style that reminds me of typical European hotel rooms.Genuine Hotels.com guest review
the hotel itself is very modern, well-kept, clean and the staff is friendly. The only complaint I had is that the bed frames in our room stuck out a little too far and my friend and I had some bruises on our shins when leaving from banging in to them! otherwise..couldn't have been better!!Genuine Hotels.com guest review
We loved this little boutique hotel. Very European looking in decor. The only downside for me was the lighting in the bathroom was not good for putting on my makeup. Everything else was excellent.Genuine Hotels.com guest review
"Great Value - Super Location!"
I love smaller, boutique hotels and this one is a winner in this location! I was attending a weekend event in Wellesley, but the Riverside T-Station is literally a "stones throw" if Boston had been my destination. Free covered parking and internet were definitely a plus. The pool area is absolutely lovely. I wouldn't choose this hotel if you are looking […] for a quiet getaway. It's a popular spot for the young and social on Saturdays who can get into the pool with a cover charge. I personally found the music and energy fun. The folks at the front desk were great when I phoned at 1:00 a.m. to have a document printed for the next morning. I would definitely stay here again! Read moreGenuine Hotels.com guest review
"Beautiful Pool and Pool Surroundings"
The Lobby is quite Modern and pretty but the chairs and Ottomans are rather low and Uncomfortable. The Bar is friendly and right inside from the outside pool area. The room has a king size bed which was comfortable,but the room and the bathroom are tight. The room has nice furniture but is hard to get around. The closet is small,even though there is […] a safe, and iron and ironing board contained within it.The staff is very friendly and tries very hard to resolve your personal problems.Breakfast was not included and I did not see the restaurant! Read moreGenuine Hotels.com guest review
"Close enough to the city but far enough away."
Lovely hotel, nice location. The "T" was just steps away from hotel, which was awesome. My only complaint is room was small, but clean. The pool area was amazing, but seemed it was for the private parties going on. As a guest I did not feel like I was able to use thd cabanas or other space.Genuine Expedia guest review
"Crazy times in Newton!"
The hotel is nice and the accomodations were great. My friends and I had been hoping to spend some time relaxing by the pool.......however, we soon discovered that it is a crazy, wild, loud, drunken hang-out for a lot of 20-something Jersey Shore types. Not what we had hoped for. If you are into a young party scene, the Indigo is the hotel for you. […] For a relaxing get away, not so much. Read moreGenuine Expedia guest review
"Kind of quirky, but nice"
In room A/C very loud. Staff very friendly. And the weekend pool party is a spectacle not to be missed...Genuine Hotels.com guest review
"Great Hotel, Short walk to T"
This hotel was outstanding. We stayed for 3 nights and couldn't be more pleased. It was just a short walk to the T which always you to get pretty much anywhere in Boston in a reasonable amount of time. It's also walking distance to the Museum of Science which is where the Duck Tours depart from. The staff and concierge service was very helpful in pointing […] out some great spots to eat. Read moreGenuine Hotels.com guest review
The room was small the the coffe maker was dusty and dirty , the bathroom was small but nice and well lit my son was very sad there was no tub, The only beauty about the stay WAS THE SURROUNDING WAS PLEASANT AND CLOSE TO MY SON COLLEGE MY 12 YEARS OLD WORDS WERE THIS IS VERY OVERRATING ,THE BREAFFAST WAS FAIR WASTE OF MY MONEY WILL NOT TELL A FRUEN […] D Read moreGenuine Hotels.com guest review
I stay here because it close to where I need to be for work. The restaurant downstairs is the best thing about the hotel. While a bit pricey, the food is very good, and a drink by the first poolside is divine. The hotel overall is okay....when it first opened it was great! Over the years, it seems you can feel and see the wear and tear on the rooms, […] hallways, elevators, etc. the staff is good, but also they have a bit of their focus on service that used to be palpable. Read moreGenuine Hotels.com guest review
Great location with short distance to Boston for a great price - would stay here again.Genuine Hotels.com guest review
"Nice and convenient"
The room is clean and comfort. It's also close to T station and highway which is very convenient.Genuine Expedia guest review
My greeting was a little cold (frosty). I thought that I had requested 2 Queen beds but we had 2 double beds. My daughter nearly kicked me out of our bed.Genuine Hotels.com guest review
Pleasant, comfortable and accommodating....Genuine Hotels.com guest review
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