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  • Hyatt Regency Greenwich
  • All hotels in Old Greenwich, Connecticut, United States
All hotels in Old Greenwich, Connecticut, United States
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1 room,  2 adults 
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Room 1:

Hyatt Regency Greenwich - Old Greenwich

41.047592, -73.567991
3.5 stars
1800 E Putnam Avenue, Old Greenwich, CT, 06870 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $98
available on 05/22/13
Price Match Guarantee
4.2 269 5

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    Landmarks near Hyatt Regency Greenwich

    • E. Gaynor Brennan Golf Course Hotels - Stamford 1600 yards
    • Stamford Station Hotels - Stamford 1.3 miles
    • Rich Forum Hotels - Stamford 1.5 miles
    • Palace Theatre Hotels - Stamford 1.6 miles
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    Overview of Hyatt Regency Greenwich - Old Greenwich

    Location.
    Located between Stamford and Greenwich, Conn., this hotel is close to the two cities charming downtown centers with premiere shopping and intriguing restaurants. New York City is only 31 miles away. The restored Greenwich Avenue, where traffic officers act as traffic lights at each intersection is 4 miles away. Westchester County Airport is 15 miles away.

    Hotel Features.
    The Hyatt Regency Greenwich’s exterior resembles an elegant English Manor and tower overlooking landscaped lawns. Inside, guests are welcomed with the tranquility of a 4-story atrium garden. A bubbling brook meanders through the flora, anchored by a gazebo-style grill and bar. The hotel's restaurant, Winfield's, serves Mediterranean cuisine for lunch and dinner. The restaurant also serves American breakfasts each morning. The Gazebo Bar & Grill is open for lunch and dinner and provides piano music evenings. Coffee is available in the lobby in the morning hours. The Hyatt Regency Greenwich services including valet, bellhop, concierge, shoe shine, and hair salon and health club. The property is a popular conference venue during weekdays, while weekend activity revolves around weddings and social occasions. Wireless Internet access is available throughout the hotel. This is a smoke-free property. A free shuttle service within 5 miles is offered.

    Guestrooms.
    The 373 guestrooms at the Hyatt Regency Greenwich carry a sophisticated air and offer enviable amenities. Guestroom furnishings include a desk and chair, television armoire, CD players, and wired and wireless Internet access (surcharge). Beds are dressed with high thread-count sheets and down comforters. Bathrooms include premium toiletries, bathrobes, and bright marble vanities. Guestrooms are all non-smoking.

    Image of Hyatt Regency Greenwich, Old Greenwich
    4.2 out of 5 Excellent (269 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    I traveled with friends and stayed at the Hyatt Regency in Greenwich. The gym room was perfect. It had state-of-the-art working equipment and it was... kept very clean. The room was comfortable. Hotel staff were considerate. Everything I expected in a quality hotel. My only complaint was that one has to walk around the bar area to get to the pool. Very inconvenient for the guests and potentially amusing for the people at the bar. by Nancy  from Vermont on 05/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $98
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Business Plan 2 Dbl

    Guestroom 1 King

    Guestroom 2 Double

    Business Plan 1 King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 4
    • Patio
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 373
    • See more facilities
      • Air-conditioned public areas
      • Area shuttle (complimentary)
      • Self parking (surcharge)
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • In-room childcare (surcharge)
    • Iron/ironing board
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Daily housekeeping
      • Hair dryer
      • Hypo-allergenic bedding available
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Shower/tub combination
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Porter/bellhop
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Shoe shine
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • ATM/banking
      • Beauty services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Full-service health spa
      • Hair salon
      • Limo or Town Car service available
      • Massage - spa treatment room(s)
      • Multilingual staff
      • Parking (surcharge)
      • Parking garage
      • Secure parking
      • Valet parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Winfield's - The atrium's lavish garden surrounds the restaurant, which serves Sunday brunch, afternoon tea, and breakfast, lunch, and dinner. The American menu ranges from light fare to full meals, with vegetarian and low-calorie choices.

    Gazebo Bar & Grill - The lounge, like the restaurant, is set in the atrium. Drinks include cocktails, local beers, and single-malt scotches, and snacks and light meals are served as well. Piano music is offered Thursday–Sunday evenings. Daily open for lunch and dinner.

    Recreation

    • Bird watching nearby
    • Boat launch nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Sailing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
    • Self parking fee: USD 10 per night
    • Valet parking fee: USD 22 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Old Greenwich, Connecticut, United States
      of
    41.047592, -73.567991
    Hotel coordinates:

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    Area map

    A short guide to Greenwich

    Stamford (and vicinity

    see all hotels in Old Greenwich

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • E. Gaynor Brennan Golf Course - 1600 yards

    1.0 - 3.0 mi

    • Stamford Amtrak Station - 1.3 miles
    • Stamford Station - 1.3 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 1.4 miles
    • Rich Forum - 1.5 miles
    • Palace Theatre - 1.6 miles
    • Stamford Public Library - Ferguson Library - 1.6 miles
    • Stamford - 1.6 miles
    • Stamford Town Center - 1.7 miles
    • Stamford Theater Works - 2.3 miles
    • Cummings Park - 2.6 miles

    3.0+ mi

    • White Plains, NY, United States (HPN-Westchester County) - 10 miles
    • Danbury Municipal Airport (DXR) - 23 miles
    • Farmingdale Republic Airport (FRG) - 23 miles
    • Bridgeport Igor I. Sikorsky Memorial Airport (BDR) - 24 miles
    • New York LaGuardia Airport (LGA) - 25 miles
    • 103 St. Station (Lexington Av.) - 27 miles
    • New York East 60th Street Heliport (JRE) - 29 miles
    • Teterboro Airport (TEB) - 29 miles
    • New York East 34th Street Heliport (TSS) - 30 miles
    • New York Kennedy Airport (JFK) - 30 miles
    • Islip MacArthur Airport (ISP) - 30 miles
    • New York West 30th Street Heliport (JRA) - 31 miles
    • New York Downtown Manhattan Heliport (JRB) - 33 miles
    • Oxford Waterbury - Oxford Airport (OXC) - 37 miles
    • New Haven, CT, United States (ZVE-New Haven Train Station) - 38 miles
    • Tweed - New Haven Regional Airport (HVN) - 38 miles
    • Caldwell Essex County Airport (CDM) - 39 miles
    • Shirley Brookhaven Calabro Airport (WSH) - 39 miles
    • Newark Liberty Intl. Airport (EWR) - 40 miles
    • Newburgh Stewart Intl. Airport (SWF) - 41 miles
    • Poughkeepsie Dutchess County Airport (POU) - 43 miles
    • Linden Airport (LDJ) - 46 miles
    • Morristown Municipal Airport (MMU) - 48 miles
    • Montgomery Orange Country Airport (MGJ) - 48 miles
    All hotels in Old Greenwich, Connecticut, United States
    Reviews
    • All (269)
    • Business (40)
    • Romance (17)
    • Family (17)
    • Friends (11)
    • Other (184)
    4.2 / 5
    Excellent

    Score breakdown (from 269 reviews)

    • 5.0
      (136)
    • 4.0
      (79)
    • 3.0
      (34)
    • 2.0
      (16)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • <Previous
    • Page 1 of 6
    • Next>
    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I traveled with friends and stayed at the Hyatt Regency in Greenwich. The gym room was perfect. It had state-of-the-art working equipment and it was kept very clean. The room was comfortable. Hotel staff were considerate. Everything I expected in a quality hotel. My only complaint was that one has to walk around the bar area to get to the pool. Very […] inconvenient for the guests and potentially amusing for the people at the bar. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Nancy
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    May 10, 2013
    Mrs. D Hollywood
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "GREAT STAY AT HYATT REGENCY GREENWICH"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From the time that CJ checked myself and my daughter in, I felt like I was on vacation rather than a business trip. The hotel's atrium is so charming, the sleeping rooms have been beautifully renovated and no matter where we were in the hotel, a staff member was always ready to assist. Breakfast on Sunday was a bit unorganized as the hostess kept seating […] people at tables already taken, but we still had a nice breakfast. When I returned very late from working a big event at midnight, the staff at the restaurant brought me a sandwich even though the kitchen had just closed. I would also suggest that the housekeepers (who really are lovely) keep down their chatter in the halls, especially in the morning. It's great they sound so happy, but while I was trying to have a conversation on the phone in my room, I was over-powered by the housekeeping staff's very loud conversations. One also opened my door without giving me any chance to respond which was not appropriate, but these are minor compared to the wonderful things the hotel has to offer. Read more
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Debbie
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Best Overall Hotel in the Area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Not crazy about the parking though
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    3.0 / 5
    Good
    "Nice hotel, but watch out for bogus charges"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is wonderful, the staff friendly, the rooms clean and comfortable, and the nice stream and trees they have in the inside atrium is cool. But every single time I stay at the hotel, they try to add charges to my bill that shouldn't be there. Most notably the "self parking" fee, even if I didn't park there. They tried to sneak that one on twice. […] So double check your bill before you leave. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Worth the money"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We expected quality - and we were not disappointed.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    rick p.
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Convenient for train to Manhattan"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice hotel with reasonable rates and relatively easy access to Manhattan by train.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Dave
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the hotel was beautiful and the restaurant was delicious fresh food. The staff was helpful and very cheerful.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Great Hotel with very minor issues"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Wonderful, classy hotel. Lots going on. $28.00 buffet was pricey, but the food was good (except for the scrambled eggs--yuck!). Pool area thru fitness room was fun. Pool water looked like it needed cleaning, but grandson enjoyed it with no ill effects.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Pat
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Very nice hotel."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel was beautiful, especially the courtyard/lobby area. The price was also very reasonable.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    John
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I'll visit it again, for sure. This is a classic quality hotel!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Miguel
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    Good Hotel. Great Atrium with resturant and bar and Sunday breakfast. Good hotel for families. Pool was not available and room was uncomfortably warm. Both these issues likely due to timing of stay; April 7, 2013 and other reasons. Remedy was to bus guests to nearby Marriot pool and send an employee to "fix" the in-room temperature system [appeasement […] action]. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Steve
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Our Opera night get-away"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It fulfilled our expectations. The staff were super helpful, changing our rooms to connecting rooms easily. We came back from our night in NYC and relaxed at the late night bar...my only wish is that they would serve some late night snacks with the drinks. The bedding was amazingly comfortable. I would definitely recommend the Hyatt in Greenwich to […] anyone interested. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Marylou
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "nice hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall it is a very nice hotel. The only disadvantage is that the elevators are located only on one side of the building. In 3 days of stay we did a lot of walking.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Great NIght's Sleep"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything went smoothly. My husband met up with me with our dog. There is an extra charge for the dog plus occupancy tax, and they ask that you let them know a few days in advance. I only remembered to call it in the same day we checked in and it worked out fine. They charged for parking but it was a flat rate and very reasonable. But for the low rate […] we got with Hotels.com, we did not mind the extra charges. The hotel was such an elegant hotel and so well run, it is understandable why they they have the extra fees. Most importantly, we all had a great night's sleep and woke up well rested. Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Sharon
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Always a pleasure"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel. Recently updated rooms & decor. Beautiful courtyard with restaruant and bar to hang out and relax. One of our favorite hotels. If you have time and enjoy wonderful French food, try Le Bertagne right up the street. If you appreciate great food and french wines well below market, you will not be disappointed.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Pinch21
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    awesome! very nice staff, great service!
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    blaine
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Satisfactory rooms but everything else over priced"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Rooms have been nicely updated and are suitably priced for area. However, $10 daily parking charge is unnecessary for a non-urban hotel and cost of breakfast items is ridiculous.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night romance trip in Feb 2013
    Craig
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "great!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Quality of service
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      5.0
    To pay for parking in a non urban area and then charging for wifi was a bit excessive
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "a great stay always"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very accommidating staff and professional sevice. Never disappointed. A great stay always.
    Genuine Expedia guest review
    Response by Hyatt Regency Greenwich Dear traveler, Thank you for sharing such kind feedback on Expedia! We hope to welcome you back soon. Best regards, Hyatt Regency Greenwich
    Other trip
    Feb 4, 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Wonderful experience!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel and service far exceeded my expectations! I was there for business and was delightfully surprised! The room was clean and spacious, the food was delicious, and the service was excellent! In addition there is a lovely salon and spa right in the hotel. I had one of the best manicures and massages that I have had in a very long time right th […] ere! Read more
    Genuine Expedia guest review
    Response by Hyatt Regency Greenwich Dear Geri, Thank you for sharing such kind feedback on Expedia. We are delighted to hear that you had such a nice stay during your business trip to our area. It is also wonderful that you were able to take some time to pamper yourself in Enzo's Salon and Spa in our lobby. We hope to welcome you back soon! Best regards, Hyatt Regency Greenwich
    Other trip
    Jan 25, 2013
    Geri
    US

    Hyatt Regency Greenwich - Old Greenwich
    1.0 / 5
    Poor
    "Stay somewhere else"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    We arrived at the Hyatt a little after 3 pm. Previous to our arrival I had booked our room for the night before but was unable to stay due to my wife and I being ill with the flu. I had booked a King smoking and had paid extra for the King room. I had to pay an additional charge to switch from Friday night to Saturday night but my wifes Dad was in the […] hospital and there was little option as to staying or not. At the check-in I was informed that the Hyatt has a $15 charge for smoking. A fact that wasn't disclosed when we booked the room. The clerk at the desk waved the fee after I argued we were not informed prior to booking. I told her if we had known about the extra fee we would have stayed elsewhere. I also told her both my wife and I were disabled and needed a room close eo the elevator. She told us that all the smoking rooms were located at the farthest point from the elevator and if my wife wanted a smoking room it was all they had. Lttile did I know that the struggle to walk to the room was over a 10 minute walk. After walking to the room we entered to find it was not a King room but a double. I phoned the front desk and was told it was all they had and basically take it or leave it. Even after paying an additional fee for a king room. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Lovely Hotel Helpful Staff"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very courteous and helpful staff. Really enjoyed my room looking out over the atrium. Missed the convenience of a coffee pot in the room.
    Genuine Expedia guest review
    Response by Hyatt Regency Greenwich Dear Peggy, Thanks for taking the time to share your comments on Expedia. We are happy to know you enjoyed your stay and our wonderful staff. We'd like you to know that we serve complimentary coffee and tea each day on the guestroom floors near the elevators. Hopefully next time you can take advantage of this despite not having coffee in your room. Best regards, Hyatt Regency Greenwich
    Other trip
    Jan 13, 2013
    Peggy
    US

    Hyatt Regency Greenwich - Old Greenwich
    2.0 / 5
    Fair
    "Hotel should have provided information"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel had to separate parties not in their events space but in the restaurants. This left no bar area and very limit table area in one of the retaurants availble to guest. Most of their event space was empty so this was pure laziness. The suggestion from the hotel desk was that I could always use room service. This is not acceptable.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Jeffrey F
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Excellent. Comfortable. Quiet. Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comfy. Quiet. Top shelf staff and location. Rustic charm and modern conveniences..
    Genuine Expedia guest review
    Response by Hyatt Regency Greenwich Dear Traveler, Thank you for sharing these comments on Expedia. We hope to welcome you back very soon! Best regards, Hyatt Regency Greenwich
    Other trip
    Jan 7, 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    NYE it was great, very close to the train station, hotel driver dropped us off and picked us up
    Genuine Expedia guest review
    Other trip
    Jan 7, 2013
    Ct
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "clean and quiet"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    a pleasant surprise after a long ride. very quick check in and out.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "GREAT HOTEL FOR ANY FAMILY OR FUNCTION!!! 5 STARS"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I was impressed with the magnificent atrium and holiday decorations. I did not expect such a 5 star enviornment . I was thrilled and could not be more pleased with the renovated room. Housekeeping was warm, welcoming, helpful and very pleasant. 5 stars!!!!!.
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    JUDY
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Great stay in Old Greenwich"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hyatt in Old Greenwich has been recently renovated. We had a very pleasant stay. The room rate was much less than expected and the restaurant, bar, pool and other facilities top-notch. The entire property was spotlessly clean, the staff attentive and the location perfect for our visit.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Bill and Lynn
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Upscale hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    No coffee in rooms, though on each floor there was a coffee bar in the mornings. Trouble was--it was almost always empty and not refilled.
    Genuine Expedia guest review
    Other trip
    Dec 28, 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Best Hotel in the Area"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Execellent hotel at a great rate. We really enjoyed the indoor courtyard. Easy train ride or drive to NY from the hotel. Wish we could have stayed longer!
    Genuine Expedia guest review
    Other trip
    Dec 27, 2012
    Jeeves
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    3.0 / 5
    Good
    "No Free Parking $10/day- it's a rip-off"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    They are not friendly there. Beautiful lobby area- real plants... gorgeous Christmas display (that is the best part of the hotel)-- you have to pay $10/day to park! even if you get a Hyatt rewards card, the only other choice is valet parking $15/day- the management is adamant about this- no other hotel chain charges this in a suburban area except Hyatt- […] the mgr. waived it for one night. They totally waived it when I first stayed there depending on who is at the front desk- that was a nice person. One guy at the front desk was a bit rude when I called for a wakeup call. They put the final statement under the door, it was incorrect- I had already paid with hotels.com- they had the 2 nights of room charges on there... they apologized at checkout and printed a correct statement of charges. Read more
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A. gypsy
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent
    "Really nice"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    A disconcerting problem: The bathroom floor appeared dirty. An examination revealed some grout debris from the installation of floor. It requires a maintenance person to remove it.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    it was as expected
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "luxurious getaway stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very comortable and professional. the personel is very nice and attentive
    Genuine Expedia guest review
    Other trip
    Dec 11, 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    3.0 / 5
    Good
    "Tacky but comfortable"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The room was very clean, the bed was very comfortable but the decor and artwork left something to be desired. While I don't doubt that they spent a lot of money creating this hotel, the lack of taste throughout was unnerving. The outdoor parking lot (which, surprisingly, was subject to an extra charge) was a great distance from the front desk and from […] the room. The decor reminded me of a Xmas shopping mall display - complete with the fake snow and the poorly decorated plastic tree. All and all, a hotel I will skip next time unless my business is in one of their meeting rooms. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Bob R.
    US

    Hyatt Regency Greenwich - Old Greenwich
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    2.0 / 5
    Fair
    "Need quieter rooms"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The rooms are not sound proof at all, you hear all the conversations from others and their TV programs late in the night.
    Genuine Expedia guest review
    Other trip
    Dec 6, 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel is very beautiful inside and is located in an ideal place but enjoying a nice hotel and being able to take a 40 min express train directly to Grand Central Terminal. The only reason I gave it a lower score for condition may not be their fault, as it was home to several teenage football teams the night before and the stairway leading to the […] rooms was a mess so I am sure for the most part, it is well-kept. For the price, this was perfect. We definitely enjoyed the hotel and our stay. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Hyatt Regency Greenwich - Old Greenwich
    5.0 / 5
    Outstanding
    "Exceptional hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    Happy with everything except it was a bit noisy (hall noise and door slamming from other guests). Great room, very clean. We ate at the hotel...I didn't notice many restaurants in the immediate area. Would stay there again.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    Eileen
    US
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