Ramada Inn And Suites Lebanon - Lebanon

very nice people, came in early and they had a room for me. very nice to be off the road and be able to get cleaned up and have a room already ready when arriving.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Furniture upgraded-nice. Carpets old with odor. Care not taken when finishing bathroom.

Genuine Hotels.com guest review

It was a lowe quality hotel for the price paid

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I read the reviews prior to booking. It seems so people are harder to please. We found the room clean. Have no complaints regarding the staff. Would stay there again in a heartbeat.

Genuine Hotels.com guest review

The ice machine was broke on my floor and the other one was hidden in the laundry room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The first impression of this hotel was not good. The attendant that checked us in had very little personality. This is an older hotel and when we walked into the room we wondered if this was the right choice. The room had a musty smell which for being an older hotel is probably to be expected. As it would turn out we had the best night sleep at this […] hotel, it was very quite. There are plenty of places to eat and get fuel surrounding the hotel and the interstate is very close which is an added plus. When checking out the representative was the nicest person ever! The breakfast the hotel offered was nice and the eating area was very clean. Once we returned home my husband realized he may have left his favorite shorts in the hotel room, he called the hotel to see if they would be able to check the room and send them to us but the front desk attendant was very rude to him. If all of the front desk attendants were like the woman when we checked out, this would help this hotel out a lot! Read more

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Genuine Hotels.com guest review

Very adequate for the price.

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Too noisy with the local drivers, bathtub was dirty still had a used bar of soap in the soap shelf.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We just needed a clean place to sleep and then back on the road. Nothing fancy about this room but definitely worth the money. Within walking distance of restaurants.

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Genuine Hotels.com guest review

Pulled in exhausted, long road trip. Two suggestive looking ladies greeted my BMW in the parking lot. I did my best to ignore them and moved inside to meet the rude desk clerk, who informed me the only room available was in the back and upstairs. Awesome, whatever, I get my key and empty all of my valuables out of my car, lock it up and head upstairs. […] Inside the room, a putrid smell of mold and must assaulted my nostrils. I dropped my bags and turned on the A/C to try and de-humidify it a bit, but the A/C doesn't work. The unit blows hot air into the room. I move to the bathroom and the smell of urine greets me. I'm reeling from the sickness and plop into bed, when the best part happens. The entire bed is wet. Or borderline wet. The sheets leave a sticky film feeling on your skin, like the feeling you get when your clothes have spent just a tad too little time in the dryer. --NEVER STAY AT THIS HOTEL. Keep driving into Nashville. Read more

Genuine Hotels.com guest review

I was not at all satisfied. Room look as if it had been recently on fire. The wood trim did not go all the way to the floor. You could see the floor where it had been on fire. Hair dryer did not work. I was not at all satisfied. The floor was wet. You could tell the room had been re-modeled; but not very good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was miserable. After driving for 10 hours we wanted a clean, comfortable room when we checked in at 12:30AM. The refrig compressor made a whistle sound all night, when the AC kicked on it rattled the unit and window above it. Upon arising and taking a shower I found there was no hot water. The front desk said it was impossible, "our boilers are […] natural gas" and would not check into until I complained 2 more times. Still wasn't working when we checked out. Read more

Genuine Hotels.com guest review

The hotel has seen its better days. There was a hole in the sheetrock beside the bed, and the wallpaper was peeling all over the room. The sink and tub were stained and needed recalling. In addition, there was a dead crickets smell next to the sink.

Genuine Expedia guest review

Arrived late and left early so not much exposure to hotel, but we were comfortable. 1st room had issue with hot water faucet in shower so they moved us to another room. Rooms were clean and everything, but you can tell it is an older property. Breakfast was okay. Property is farther out of town than I expected.

Genuine Hotels.com guest review

After a long day of driving the room and bedding was clean and very welcoming . My young granddaughter of 6 especially liked the soaps and lotion smells. We highly recommend this establishment for those who are looking for a restful and pleasant stay and with eateries close by ( a block away).

Genuine Hotels.com guest review

This was our second time to stay here and we love it. We will return again. Really love the rooms with the jacuzzi tubs. The staff is EXCEPTIONALLY friendly and helpful. Great place to stay. Thank you.

Genuine Expedia guest review

Room was not clean. Will look at all rooms in advance in the future, which is what we did on the return trip.

Genuine Expedia guest review

Do not stay at this hotel. We booked and prepaid online with Hotel.com. Would have gone somewhere else, but prepaid. TV wasn't working and no maintenance people were at the hotel. Told the girl the batteries were bad in the remote. Had to go get batteries myself so we could watch TV. Room was dirty, hair on the bathroom floor, curtain rod in the bathroom […] was falling down and couldn't close the curtain, plumbing was terrible. Only thing good was the mattress. Girl at the front desk was ignorant and seemed to care less about the dirty room and TV. Not even an "I'm sorry" about anything. Worst hotel I have ever stayed at. Dissatisfied. Read more

Genuine Hotels.com guest review

Just stayed over night. good area to stay with shopping and dinning close by. Weird that Jacuzzi tub controls were in bedroom not bathroom. full cable, not just the basic 10.

Genuine Hotels.com guest review

Everyone was wonderful. Very good location. Will go back next year and stay at the same place. They were all so friendly and helpful.

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Genuine Hotels.com guest review

It was scary and they were mean. The bathroom was disgusting and smelt like dirty socks. The AC was horrible

Genuine Expedia guest review

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Genuine Hotels.com guest review

The room, lobby and staff were all first rate. I was very pleased with everything. The room rate was very reasonable.

Genuine Hotels.com guest review

The first room we got in the air conditioner was broke. But as soon as we notified the staff they put us in the room right next to where we were so we would have to move our things to far. Overall it was a nice place to stay.

Genuine Expedia guest review

Eventhough the room said it was a non smokingroomyou could tell and smell that at one time it was a smoking room . The bedspread smelled of smoke and we had to remove it every night . Other than the smell of the room the people were great. We also noticed most of the rooms had a refridgerator and ours had a spot but none in the room that would have […] been nice . Read more

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Genuine Hotels.com guest review

We were very disappointed in this Ramada Inn. Room was small, furniture was badly dated , older TV with grainy picture. Only 2 pillows in room. We requested 2 more pillows and were told that they were out of pillows. Pool and Jacuzzi was closed. Will not return to this hotel.

Genuine Hotels.com guest review

We had reserved two non smoking rooms but because we wanted them close to each other, we had to take one smoking room. The non smoking room was pretty clean, we only some spots on the carpet that were kind of yucky, but the smoking room was pretty disgusting and not very clean appearing at all. The a/c units were very noisy and rattled all night but […] we had to keep it on high to drown the noise of the people that were partying all night on the balcony. We didn't complain because it appeared that there was only one person on duty and she was a young woman and we didn't think she needed to handle drunks by herself. Don't count on the free breakfast being anything other than very basic cereal, toast, or a muffin. The coffee was terrible. Read more

Genuine Expedia guest review

When we got to the Ramada we had to change rooms because the room initially assigned had no micro wave ot frig. We were then given a room the faced a wall and the ice maker that ran all night. We then found that the micro wave was broke and requested a new one but was told because it was late that there was no one to bring me one. I offered to send […] my husband because I was hungry and had food to warm and was told I had to wait till morning. Woke up the next morning to NO running water which was no anyones fault. I had to request bottled water which was not offered. We went to breakfast and people were coming in to eat and the meal was to last till 10am and the staff was cleaning up at 9:45 so anyone coming in at 9:45 would not be allowed to eat. I understand the staff has other duties but they could have waited till 10 to clean up. The pool was also closed. We changed hotels. Read more

Genuine Hotels.com guest review

The bed was wonderfully comfortable. Linens were clean. plenty of towels. There was dirt in the vent in the bathroom and everything else, except the bed and bed linens, had seen better days. I was disappointed no micro wave or refridge. (but none was promised). The ice machine on the first floor was not there, had to go to the 2nd level for ice, after […] going all the way to the lobby, to ask about it. The exercise room was poor. Never got the treadmill to work. The pool however looked very nice. The free breakfast was fine, except I prefer tea and there was no hot water and the only tea bags were some off brand, all marked decaffinated. Only later did I see a micro wave where I could have heated my water in another room than the dining room. We were only offered 1 key card. We only stayed one night and were treated fine by the staff. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had to wait over an hour for my room. The staff was very rude in explaining on my I was waiting and basically my fault for showing up after the check in time and my fault they couldn't have the room ready after the expected check in time. Once I got to my room, it was missing the telephone.

Genuine Expedia guest review

there wasn't a phone in the room, and we asked the desk clerk and she got rude, then we couldn't even take a hot shower because the shower was broken.... which is gross. For two nights we stayed there because we already paid for it through hotels.com and they couldn't even move us to a new room even after we asked.... what a joke we will not recommend […] going there to anyone.... what a joke.... don't have a hotel if you can't take care of it.... Read more

Genuine Hotels.com guest review

The hotel was run down in the rooms. I was traveling with young child and kept an eye open all night long - did not feel safe. Room had regular amenities, but just not a great place to stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great place....nice town, enjoyed our stay very much.....

Genuine Expedia guest review

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Genuine Hotels.com guest review