The hot tub and pool were wonderful. My room was clean and comfortable. The staff was efficient and not at all in my way. Thanks again for a great stay. I'll definitely be backGenuine Hotels.com guest review
"Avoid this place"
The service at this hotel was awful. I ordered room service for breakfast on the first night and indicated I wanted it delivered between 8-8:15 the following morning. It was over 20 minutes late and I had to call to the front desk asking where it was. When it finally arrived, the eggs were cold and dry. Then, on the second day, housekeeping replaced […] the k-cups I drank with all decaffeinated k-cups. I brought this to the attention of the front desk, who said they would promptly replace them. Never happened. The rooms also didn't have any cocktail glasses, and the phone didn't work. If you're looking for a place with nice service in the Phoenix area, maybe you want to skip this one. Read moreGenuine Hotels.com guest review
Great location! You can across the street to great restuarants, mall and theme park. I felt like I was in Vegas. Everything was clean and service was super friendly.Genuine Hotels.com guest review
"Excellent service and stay"
Great stay , wonderful staff , and great housekeeping . They didn't rush us in checking out . It was a great stay with privacy and peace . Thanks to the entire staff at the RaddisonGenuine Hotels.com guest review
Room wasn't cleaned very good.there was still crumbs between the night stand. My daughters cup rolled under then bed there was empty water bottles,trash,and was very dusty. My boyfriend pointed out another thing that there was still poo on the toilet lid still and bathroom counter was sticky. We got to our room late and just wanted to sleep,so we didn't […] bother to try to be moved from that room.we checked out I let the front desk know n she was very understandable and gave us half off. But who knows if we'll be staying there again. Read moreGenuine Hotels.com guest review
Stayed for the weekend. Hotel was nice and would stay there again. Good location.Genuine Hotels.com guest review
rooms are updated and clean. also staff was helpfull and frindly. 3 star for sureGenuine Hotels.com guest review
"A midtown gem!"
Great place to stay. Nice firm bed but not too hard. Lots of good restaurants within a five minute walk. Far enough off the insterstate that there is no noise. I was very pleased with this hotel. It is the beginning of February and the pool and Jacuzzi were both operational and fully heated. Great pool area too!Genuine Hotels.com guest review
While we enjoyed the area and the cleanliness of the hotel, the bathroom door left something to be desired. I broke a nail trying close the heavy and cumbersome pocket door. We were there for SuperBowl and had dinner there at the hotel and it was understandably packed, yet they only had two dining room servers and a bartender. You had to wait an abnormally […] length of time to place an order receive it and then pay for it, and the only way you could pay for it was from the same server who waited on you, which made it highly difficult when that server was trying to wait on all the other patrons, which was understandable. Read moreGenuine Hotels.com guest review
Nice comfortable bed but the irk crew starting at 6 am welding and grinding was a bit much.Genuine Hotels.com guest review
"Very beautiful remodels but horrible hotel."
First Of All It Took Me An Hour To Check in. Then went I finally reached my room it was 52 degrees in it and the heat wasn't working. Called the front desk several times and he said he would send somebody, it wasn't until 1am that someone came and fixed it, they didn't even offer me another room. I had talked to the general manager who is a great guy […] his name is Matthew. He provided me with a free night for my difficulties. However that day I had left to have lunch with my wife and accidentally left my wallet in the room. So when we arrived back to our room it had been serviced and I noticed that my wallet had been taken. " The hotel is doing a internal investigation " but I have still yet to hear anything from them. Worst hotel ever for a radisson they need to do a lot of changes I'm their personal. Read moreGenuine Hotels.com guest review
We were the first to do everything at the grand opening of the hotel. The staff was great, management was attentive to our needs, the restaurant needs work, breakfast was disorganized and to expensive for what you get. All and all the bar was nice. The outdoor fireplace is a nice touch to just sit and talk.Genuine Hotels.com guest review
My two day stay at the Radisson hotel was very enjoyable. The room was very clean and comfortable. I had breakfast at the hotel and the coffee was very good and the bacon was great.If i have to stay in Phoenix again, it will be at the Radisson hotel, Lonnie MainGenuine Hotels.com guest review
These guys came through for us after a very bad situation at another motel in Phoenix. Very polite and accommodating to our needs. The breakfast buffet/restaurant is very bad at service, recommend going anywhere but there. Pool was heated at first but when we went to use it, it was cold. Will definitely stay there in the future.Genuine Hotels.com guest review
"Great hotel, Good price"
We came for a soccer tournament. Great stay for a good price! Very pleased.Genuine Hotels.com guest review
"We enjoyed our stay!"
So clean! Crisp white linens. Nice assortment of amenities. Very comfortable. Friendly staff.Genuine Hotels.com guest review
At First it was hard to find the hotel it took us like 30 minutes to find it since it doesnt come out in the gps right. So i had to go around the freeway again and it was very hot and hard to find, the breakfast was ok... atleast they had free breakfast, the room was good and fresh, staff was nice, except when i wanted to check out there was some people […] wanting to speak to the manager so the receptionist wouldn't attend us, other than that it was good especially because it was close to castles and coasters. Read moreGenuine Hotels.com guest review
you could tell that efforts were going forth to try and improve the overall condition of the locale.Genuine Expedia guest review
"Great price and location."
Located just off I-17, but no traffic noise. Lots of restaurants and Metro Center Mall within walking distance.Genuine Hotels.com guest review
"Not cold enough"
Great location, a lot of top name eateries. Close to freeway, no noise from traffic. Although we had problems with the AC. AC was set at 68 but stayed at 74 for the past 2 days of stay.Genuine Hotels.com guest review
"Close to metro mall"
It was nice staying there my kids love it .. close to the mall and Castle and coastersGenuine Expedia guest review
"You get your money's worth"
Too bad it was an over night stay. Great value, and the breakfast was wonderful. I thought the breakfast would consist of your typical continental breakfast boy were we fooled. Hot buffett style breakfast, all included. The next time I am in Phoenix this is my new stop.Genuine Expedia guest review
I am glad I found this hotel. The rooms are comfortable and I really enjoy the free breakfast.Genuine Expedia guest review
"Nice & good price"
I was looking for a place to stay me and my family, when i arrived to the hotel, there was an employee at the front desk was shouting at a customer, so i felt bad, then wen i saw the hotel room and facility it was so great compare to the price i paid, the breakfast was good, the pool, and the neighborhood, the location is good for those they don't want […] to be close to the downtown Read moreGenuine Expedia guest review
Upon arrival, appeared to be a questionable transaction in the parking lot, furniture in room was worn & torn, room temperature never got even cool - forget about cold, hotel staff was friendly and helpful.Genuine Expedia guest review
there was mold in the bathroom, carpet was dengy, and TV was old. I would not stay there again.Genuine Hotels.com guest review
"perfect for the price."
Very friendly staff. Great Breakfast.Genuine Hotels.com guest review
"Great price good room"
The staff was very nice the room was great and the location was awesome because there was many restaurants and stuff within walking distanceGenuine Hotels.com guest review
"Very hot rooms"
First, I had reserved two rooms and when I arrived they only had one room. Second, the room was very hot and stuffy. We put the air conditioner on and it never cooked down. Both rooms were this way. The staff was great! Very friendly and helpful.Genuine Expedia guest review
"Seems pretty old...and hasn't been updated"
Our room smelled like smoke. The service was good, and the breakfast was great, but the condition of the room will likely make this our last visit.Genuine Hotels.com guest review
She was rude,she said that my reservation was lost took almost an hour to get my room key then told me the pool just closed and doesn't open until 8 am. Which was wrong. Room was ok, carpet was stained looked dirty. Tub and tile was stained and puttied.Genuine Hotels.com guest review
Experience was excellent,,$50 a night,, u can't go wrong, thanks expedia.Genuine Expedia guest review
The hotel staff was nice but the hotel smelt like cigarettes. The hotel needs to be upgraded. The people in te hotel looked trashy and when you walked by some of the doors it smelt like weed. I did not swim but the pool looked nice. I wouldnt stay there again by choice. If your just staying overnight and want something cheap. its okay.Genuine Hotels.com guest review
"THE METRO PLAZA WINS AGAIN!!!"
We were welcomed warmly by the same sweet smiles we are familiar with. The front desk attendants are so nice, and even found us an upgrade while we were checking in!! AWESOME! We really love staying here and recommend it to everyone.Genuine Hotels.com guest review
first they gace us a free "upgrade" when we checked in. That left us in a room with NO AC for 6hrs! the first time we went to the front desk they told us "we will send someone right up" (this is az 87° indoors is unexceptable- that was after the air being on high for3 hrs) so the tech came up and confirmed that "it doesn't feel like it's blowing"- but […] assured us he had replaced the filter. Finally at 8:30pm they moved us sarcastically to another room, which 10° cooler without the air on! other than that it was very nice, the pool is huge, there are never towels at the pool and it was full of people drinking, the hot tub had cold water. Read moreGenuine Hotels.com guest review
"Nice hotel-ESPECIALLY for the price"
Went for the 4th of July weekend, it was very nice and clean. The staff was friendly, and the hotel is pet friendly as well i had no trouble walking in and out of the hotel with my Dog. The breakfast is good, and the pool looked nice although i didn't get a chance to spend time by the pool.Genuine Expedia guest review
I was disappointed with our stay. My husband and I stay at this hotel once a year for the last 6 years (even thought name & management changes) and always had a great experience, until now. Our experience was not bad but it was not what we were used to. The hotel needs some maintenance as curtains had holes in the them, bathtub was peeling, throw blanket […] had stains and front desk wasn't welcoming. But the price was great and the breakfast offered in the morning was great a big selecting of hot and cold items and very friendly service from wait staff. Read moreGenuine Hotels.com guest review
pool needs a lot of attention. hotel run down, breakfast was ok, bed was good, all else was old and run downGenuine Expedia guest review
"Our 5th stay here"
We are a family of 4 and visit Az about 1-2 times a year. We have stayed here 5 times. Summer rates are very affordable. Great location, nice staff, clean. Large pool and spa!Genuine Expedia guest review
The condition of the hotel was awful; hallway walls and doors scuffed and dirty. The carpet in our room was filthy dirty and large spill spots throughout the room. The bedding did not look like it was washed. The lobby was smoky and smelly. We checked out the next morning to find a better hotel, very dissatisfied.Genuine Hotels.com guest review
"Fair to middlin' with good location"
Easy access to main roads from here. The hotel advertises a bar and grill on site: the grill is strictly a small breakfast buffet (complimentary) where the only item that changes each day is bacon to ham to sausage to ham... There is NO restaurant and the bar is open 5-10 pm Thursday-Saturday. Nothing the remainder of the week. Good thing it is surrounded […] by restaurants. Hotel itself adequate. Minor repairs are needed. Read moreGenuine Expedia guest review
"Good Location and service"
Good location, food and services are close by. The hotel is under renovation. During my stay they were in process of updating the outside. The staff was friendly and helpful. Special request I asked for on hotels.com were completed before check-in. The breakfast is basic but well prepared. I would recommend this hotel for casual stay or business tr […] ip. Read moreGenuine Hotels.com guest review
The hotel itself is old, but it's clean and the staff is nice and helpful.Genuine Expedia guest review
"room good except for AC"
The AC in our room was not cold enough, we maxed it out but the air was coming out slow and it just got more humid than cold and we waited from the time we checked in to the morning and it was still humid in the room. I don't know if all other rooms are like that but ours was way at the end maybe thats why we had poor AC, other than that the room was […] good. Read moreGenuine Hotels.com guest review
"Hasnt been updated since the 90's...?"
Hotel had such great potential. But seemed like it hasnt been updated in YEARS. Our room door rarely lock. We had to keep slamming it such from the outside until it locked. It was pretty dirty. Stains on the carpet. We had to request sheets for my daughters bed smelt like BO so terribly bad, seemed as if we didnt even get clean sheets. Shower/bath floor […] looked so dirty. I wouldnt let my daughter take a bath without sitting on a clean towel I had requested. I was pretty disappointed, but I guess you get what you pay for. Read moreGenuine Expedia guest review
The room had an extra bed so it was too cramped. One of the beds was sagging in the middle. The bright light came in under the door. Didn't like the bathroom setup. The room smelled kind of musty. The breakfast food was good, more that you would expect at the typical free breakfast.Genuine Hotels.com guest review
I was very pleased. it was a great stay and great breakfast. The staff was very amicable. I will definitely be staying here again when I come to Phoenix.Genuine Hotels.com guest review
The facility was very nice. The pool was perfect temperature. Loved having the workout facility to myself. I would stay there again.Genuine Hotels.com guest review
"Great service but the hotel needs to be updated."
Great service but the hotel needs to be updated. The service was great, but the rooms are old and could be a little more cleaner.Genuine Expedia guest review
If I ever go back to Phoenix I will definitely stay there! Great location, great service, and an excellent price!Genuine Hotels.com guest review
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