"I was ROBBED!!!"
The hallways were dirty with dishes from the previous tenants the room was ok not the cleanest! Sometime during the night someone broke in my truck and stole my seats!! Yes my seats! Several other cars were broken into as well someone's tailgate was stolen! The police said that happens all the time in that area but of course the hotel pretended like […] they did not know about it. And they have a security guard! I will never ever stay here again!! Read moreGenuine Expedia guest review
We had a great time!! The location was perfect & the staff was wonderful.Genuine Hotels.com guest review
"Convenient Dallas Hotel"
Great value for a location not too far from the heart of Dallas. Clean. Friendly staff. Great reception area. Just be prepared to take cabs/rent car as this is not surrounded by any kind of shops or restaurants.Genuine Expedia guest review
"texas big tex"
It was great love the area convenient to downtownGenuine Hotels.com guest review
"Enjoyed our stay"
We stayed here, thinking we would be close to the DART so we could get to the State Fair. Well, the hotel provides a shuttle to the DART, but it's not exactly close. The room was pleasant and the bed was quite comfortable. We did not try the restaurant, but the staff was great.Genuine Hotels.com guest review
Great experience . Glad I chose the right hotel for my weekend.Genuine Expedia guest review
Very nice hotel, thought the only complaint i'd have is that the bottled water was super expensive. Other than that, great couple of nights stay.Genuine Hotels.com guest review
"Very close to hospital we needed to be at"
The rooms were very clean ans staff was very helpful and friendly. Although breakfast is not included, it was still a nice stay. I will stay there again and recommend friends and family to stay there as well.Genuine Hotels.com guest review
"Nice hotel for low price"
Stopped here on a cross country road trip and was able to book a room for only $80 the night of. Clean and comfortable. Have to drive to go anywhere thoughGenuine Hotels.com guest review
Beautiful inside and out, and did I mention clean and professional service!Genuine Hotels.com guest review
"Cheap hotel off the interstate"
Nice, great for price. Two people shared a king bed big room, no issues with cleanliness or amenities. Staff was friendly and courteous.Genuine Expedia guest review
"Will stay again!"
I was very happy with my stay. The hotel is conveniently located to what we were there to do and plenty more. The rooms are very nice and clean and the staff is excellent. Thank you for making our stay a great weekend one. I will stay again.Genuine Hotels.com guest review
The room termputure. Was coldGenuine Hotels.com guest review
Five star affordable,,, my home away from home now when in DALLAS TEXASGenuine Hotels.com guest review
"Poor service, nice hotel"
Nice place to stay for a reasonable rate. My only complaint would be against the man and woman at the front desk; they were very unprofessional, arguing with each other while trying to check multiple people in and fighting over rooms. Not enough of a reason not to return.Genuine Hotels.com guest review
Nice location. Very comfortable and good breakfast!Genuine Expedia guest review
No problems at all, and a really good, free, hot breakfast. Free WIFI and business center.Genuine Expedia guest review
The hotel is conveniently located to downtown and many attractions nearby. Upon arrival the staff did a great job checking us in. The hotel was nice and clean. My room was comfortable and very clean. I will stay here again in the future.Genuine Hotels.com guest review
"Nice people but awful experience"
The staff was friendly as can be but the room itself was a struggle. Hardest bed we've ever slept on. And very noisy surroundings. There was some repetitive squeaking noise that would start and stop randomly. Not exactly ideal sleeping conditions.Genuine Expedia guest review
Quick over night stay Close to our event Would stay there againGenuine Expedia guest review
"Not what I expected"
The toilet was squirting water everywhere when flushed .. Carpet looked dirty..Genuine Expedia guest review
"Nice but Hot!"
The hotel was nice and clean but our air didn't work very well. We didn't get a good nights sleep because we were uncomfortably hot. We adjusted the thermostat and it still didn't cool off in the room.Genuine Expedia guest review
My experience was pleasant. I would stay at this hotel again in the future.Genuine Expedia guest review
Although we did not get the room we reserved (King w/sofa bed), which was supposed to be double beds, the Hotel and Staff was excellent. The room was very clean and comfortable, and had every amenity needed (frige, coffee maker, microwave). We had a short but great stay! Would definitely stay again, but double check for the correct room reservation […] . Read moreGenuine Hotels.com guest review
"I was in Pain form the bed"
We checked in and that was a little rough. We went out and got back about 9PM and the AC was not on so we turned it on and about 1 Am I woke up sweating. The AC was not working. I manually had to turn the fan on the control. the bed was awful. I was in pain all night apparently it was on a soft setting and someone had broken the control. I taught the […] bed was just a regular bed so I taught that was the best they had. The next morning I went down and told the desk manager and they said all the rooms are that way. They did send a tech to look at the room. Apparently the bed was broken and the AC unit needed fixing. They moved us to another room. The odd thing was the new room was exactly like what was on the brocure and was actually very comfortable. The hotel had a lot of vacancies but we were put in the worst room to start off with. We had to endure a terrible stay because the hotel chose to give us the worst room. I would recommend to look at he rooms here and check everything before checking in. Read moreGenuine Hotels.com guest review
This was my first time staying here, and I would do so again. The hotel exceeded my expectations. The staff was very nice and my room was clean and comfortable. I would recommend this hotel to everyone.Genuine Expedia guest review
We stayed at this hotel because it is close to downtown Dallas, where we needed to be and close to North Park Center mall. Everyone at this hotel was helpful and friendly. Could not have asked for a better stay. Breakfast menu is great and the lobby is beautiful, as well as the rooms being comfortable. I would definitely stay here again. We were in […] an automobile accident while being there in Dallas, but I would still stay at this hotel. The staff is super. Read moreGenuine Expedia guest review
Very close to the airport. Had a shuttle. Will use againGenuine Hotels.com guest review
"close to downtown dallas"
very pleased with the staff, friendly and very helpful, disappointed in the pool and hot tub, and a continental breakfast would have been a plus, the room and comfort of the bed were exceptional and we were very pleased we would definatley stay again!!Genuine Expedia guest review
Great experience friendly staff... old smell but decent hotelGenuine Expedia guest review
they were very hospitable, we will definately come backGenuine Hotels.com guest review
"I won't go back"
When I arrived, there was an issue with the water. The first thing my toddler did was use the restroom, so that was an issue. She couldn't even wash her hands. I was told it would be long and that it was being worked on. Well, it was more than a few hours. It was a nuisance having 2 toddler and an adult and no working restroom after a long trip. I wasn't […] even offered anything other than a smile for the trouble. This is the ONLY hotel I've used that didn't even attempt to comp for the trouble. And then I had to pay $12.95 for the decent breakfast. I won't be going back. Read moreGenuine Hotels.com guest review
Enjoyed the staff. Very helpful and made our stay great!Genuine Hotels.com guest review
"Nice hotel, godd rates and location"
I stayed at this hotel because it was close to where I was going. Only inconveniece was that there was no water from 10 am to 5 pm on the day that I stayed.Genuine Expedia guest review
"Close enough to Dallas Downtown for a good price"
We have nothing to complain about our stay at this hotel. We only stayed for one night and it was convenient in every way. Close enough to see everything that Dallas downtown has to offer for a reasonable price. Rooms are clean with comfy beds and everything you need. Travelling with young children we only wished they offered a free breakfast, but cookies […] and coffee/tea/ice water in the foyer definitely a plus. Read moreGenuine Hotels.com guest review
"Great price, great stay."
I stayed a couple of nights over a weekend to shop and see some friends. I chose this particular hotel mainly for the location. I spend a lot of time when in Dallas on Oak Lawn Ave, and from there it took less than ten minutes to get where I wanted to be. When I arrived, I was greeted warmly by hotel staff. Check-in was quick and no fuss. My room was […] great for the price. Keurig coffee makers in every room is a nice touch since that's what I use at home. There was also a microwave and fridge. Breakfast every morning in the restaurant downstairs was a great start to the day and time saver. Staff was very friendly and accommodating. Only thing I would suggest is to not visit the hotel bar. I paid $11 for a cosmopolitan, which is a tad high in my opinion. Although the bartender was nice and is good at his job. Check out was quick and easy. They have a feature where all you do is press a button on your phone to check out. Took less than 30 seconds, and I didn't have to visit the front desk. Overall, my stay was great and I will stay here again. Read moreGenuine Hotels.com guest review
"Nice Hotel for the money!"
Overall a good stay, as usual. The hotel is clean and has a refurbished lobby that really makes it welcoming. Overall, I would choose this hotel again in a heartbeat for the price I paid. A few things I didn't like: The bathroom door opened the wrong way so getting into/out of the shower was no fun unless the door was closed. AND, with the door shut […] the steam had nowhere to go leaving a fogged mirror all the time. The 2nd thing: if you don't like screaming kids ask for something other than a pool view. Like I said, I'd stay here again, it's just a few things like this that were annoying. Read moreGenuine Hotels.com guest review
Older hotel that needs some updating. The bathroom needs to be remodeled. Needs a new tub and the shower didn't produce enough water pressure.Genuine Expedia guest review
"Nice hotel, convenient location."
The hotel was overall pretty clean and the staff was friendly. Great price.Genuine Expedia guest review
Excellent stay. Would recommend to a friend. We were passing thru Dallas via navigation. The route to the hotel was discerning. Many interchanges.Genuine Hotels.com guest review
"Close to Venue for Concert"
The hotel was close to the concert venue. The hotel had a shuttle service over to the venue which was good. I could not believe they did not have shuttle service to and from the airport. The hotel staff was very pleasant. I was surprised however that the hall ways were not cleaned. Room Service items out beside the door for at least a day or two. Wire […] hangers, hallways not vaccummed. This surprised me. Other than that, it was a nice stay and close to what locations we were venturing. Read moreGenuine Hotels.com guest review
"Great for the price!"
We had a great stay. The staff was great. Downside: dishes in the hallway, unprofessionally dressed staff, hotel restaurant is sky high! Would stay again.Genuine Hotels.com guest review
"Close to downtown"
Considering the mix up in dates...stay was June 20-22. Somehow reservation was mixed up and hotels.com had July 18-20. Just waiting on hearing from your billing department for refund. Other than that...the stay at the Hilton Garden Inn was great!Genuine Hotels.com guest review
"Great little hotel in the heart of Dallas"
We stayed here for a couple of days and it was perfect for our needs. The hotel is cute but not super fancy like the Hilton Anatole down the street. However I would definitely stay here over the Anatole, even if they were the same price. Our room was very large, had a microwave, fridge, and keurig. The wi-fi was free and fast. Service was great, the […] woman at the front desk was very nice and helpful. Overall it was a great experience, and super affordable. Will definitely be staying here next time I'm in Dallas! Read moreGenuine Hotels.com guest review
"Everything was fine. Perfect."
Clean beds, clean floors, good sheets, decent pillows, and a nice easy-to-use alarm clock. There was complimentary coffee, the TV reception was good. Nothing outstanding, but they keep house better than I do and that says alot, and I didn't see anything in particular wrong with the Inn or the room it afforded me. Check-in took just a minute or so from […] my online reservation a couple of months prior. Good job guys. Read moreGenuine Hotels.com guest review
"It fit my needs"
The location was good for my needs. There were plenty of nice restaurants to choose from and shops to visit. The hotel seemed well maintained and the staff were all helpful when needed. I would recommend this hotel and I would return for another stay.Genuine Hotels.com guest review
The room felt a little dated. The carpet was soiled. The bed not all that comfortable. We've stayed at this brand hotel in other areas with a lot better experience. I wasn't unsatisfied, but I won't be running to my computer to book here again.Genuine Hotels.com guest review
"Perfect night in Dallas!"
Wonderful friendly staff and comfortable room. At checkout, the clerk addressed me by name. Loved staying here and hope to return.Genuine Expedia guest review
Hilton Garden Inn always provides a consistently comfortable and clean room with amenities geared toward the business traveler. Very good service provided by the hotel staff, especially Virgilio in the hotel bar!Genuine Hotels.com guest review
Staff was super friendly! Hotel was beautiful. Quit and comfortable. Great location. I will be staying there again! Worth the money.Genuine Hotels.com guest review
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