Location was everything! Courteous and exceptionally helpful staff! Would return againGenuine Hotels.com guest review
"great hotel, wonderful location, good price.."
The hotel was very good in all aspects. It doesn't have the magesty of other 5 star hotels but the service and quality is there. The location cannot be better, and in a safe and nice elegant area. One block away from Paseo de Gracia, two away from from Ramblas Catalans, and two from Diagonal. It is perfectly located to go anywhere in Barcelona. Two […] of Gaudi's masterpiece houses are walking distance (5 and 10 minutes away). The hop on/ hop off tourbus stop is 7 minutes away walking distance (at Paseo de Gracia in front of Gaudi's La Pedrera and Starbucks. Tons of coffee shops and good restaurants around. Read moreGenuine Hotels.com guest review
"Fabulous location - accommodating hotel"
This hotel was perfect for my stay. The hotel staff went out of their way to accommodate our every need. We ate dinner one night in the roof top restaurant, La Terraza. It was the best meal we had in Barcelona. Absolutely superb!!Genuine Hotels.com guest review
"Perfect for pre-cruise stay!"
Perfect for staying in the heart of Barcelona for a few nights. We stayed prior to departing for a cruise for one night. Hotel staff was very accomodating. Room was clean and met our expectations (we typically stay in 4.5 - 5 star hotels). The window shade is a little thin and light comes in fairly easily, but that is just a nit. Tip - highly recommend […] taking the train to the hotel from the airport. I think the cost was six or seven euros and is the most cost effective mode of transportation. The train drops you off one block from the hotel. If you take a cab, you are wasting your money. The hotel is very convenient to La Sagrada and shopping. Highly recommend staying here. Read moreGenuine Expedia guest review
"small room big price"
Very small rooms. Price>>breakfast not includeed %10 VAT = expensiveGenuine Expedia guest review
"Construction noise and indifferent staff."
Paid extra for a 'duplex' room with extra space. Disappointing. Window looked directly in to a brick wall. I asked for a different room and was told nothing better was available...then the construction noise started. I again asked for a new room and was told that noise would stop soon. It stopped 1.5 days later. By then I was tired of asking for new […] room and just gave up. Read moreGenuine Expedia guest review
"Not a good deal sorry"
they offer free internet on the website and its not free only give you 12 hours per stay. Staff very rude. Staff with much attitude told me that they gave me a superior room for more space ( like if they are giving me an upgrade) I booked a superior room, so they are not giving anything extra, I know what I booked...... and Iam not asking then anything, […] just my room. Room not clean ..... nice lobby nice terrace and elevator not working sorry.... Read moreGenuine Expedia guest review
"Beware of the internet quality...."
Good hotel in a good location but... wifi was slow, you could only connect one device and they did not offer a cable connection for internetGenuine Expedia guest review
they were not ready for check in at designated time and you had to wait which it quite tiring when you just fly inGenuine Hotels.com guest review
"Great getaway hotel"
Most of the staff spoke english and were very helpful in helping us navigate our way around the city. Wonderful pool and very calming enviroment.Genuine Expedia guest review
"Great location, great people."
The staff is great, especially Kathy at reception and Adrian at the pool (restaurant). British Airways lost my luggage and she was most helpful. The hotel is perfectly located. The only downside is that they advertised having a gym which really doesn't meet minimum standards: it only has three sets of weights and two antiquated machines in a tiny rooftop […] room to the back. Read moreGenuine Expedia guest review
This hotel is very chic and a cool place to stay, very comfortable and the pool on the roof was awesome!Genuine Expedia guest review
"Elegance and Comfort in a Convenient Location"
The Hotel Claris is well located and with a friendly and knowledgable staff. We had a wonderful time in Barcelona and rested comfortably every evening in our well-appointed and quiet room.Genuine Hotels.com guest review
The Hotel Claris is centrally located, within walking distance to several sites and public transportation. The hotel and rooms are very clean and pretty. Our room, on an upper floor, was very quiet. The beds were very comfortable. One negative is that the bathtub was not easy for an older guest to get in and out of, and there was a step in our room, […] Otherwise, the room was very nice. The staff at the hotel were very nice and very helpful. Whatever restaurants they recommended were excellent. They also gave us good advice regarding our questions about site seeing. There is a lovely rooftop restaurant and bar. The website did say free wifi, but I was told it was free only for a short time. They did have computers in a room off the lobby available for guests. A friend recommended the Hotel Claris to us, and I would also recommend it. Read moreGenuine Expedia guest review
for a "5" star hotel, ammenities were average at best. Small things like no clock in the room, typical european showers where you need to impleement flood control, you could not easily see the tv from the bed, limited storage space. Nothing overly negativr, but annoying.Genuine Expedia guest review
"Required my memory from VENIS"
it was beautiful .the location was good we had a wonderful breakfast. the shower was very bad luckily we stayed only two nightsGenuine Expedia guest review
"We Like to Walk"
Modern hotel in upscale neighborhood. Close to Ramblas and Casa Mila. We had them valet our car, which was great. The room was very quiet because of an extra set of pocket doors. Although the room was small it was very impressive. It was a shame precious desk space was used for a large artifact display case. Perhaps that could have been on a shelf higher […] up. In all a very enjoyable stay. Read moreGenuine Hotels.com guest review
Definitely not a 5 star hotel. However, rooms are very nice - modern decor, very clean, roomy. Can't beat location. I went alone and traveled on foot my entire time there. Saw every major site and the location was great. Would definitely recommend this hotel and would definitely return.Genuine Expedia guest review
"Worse then a 3 star"
Light in my room kept going out. Asked to change my room and they said sorry we can't. Staff was very rude. I am young and they treated me badly thinking how this kid can afford this hotel. When checking in I didn't have my confirmation printed the desk staff said you might be mistaking this hotel for another one. I went online and pulled the confirmation […] number and he never spoke after. Read moreGenuine Expedia guest review
"Good hotel- but..."
Everything about the hotel was great, except in getting a taxi to the airport early in the morning. The you guy on duty then called a friend of his with a broken down old taxi. The cab driver gave some money to the guy on staff, then when we got to the airport the taxi driver charged us 10 Euro more than he should have. From the Claris the cab ride […] should be 29 or 30 Euro plus a tip. This guy wanted 42 Euro. I gave him 40- no tip. Read moreGenuine Expedia guest review
"Not a bad choice"
The location is great, The staff are friendly & helpful, The rooms & the interior of the hotel are nicely decorated, the bathrooms are modern although my bathroom sink was clogged, The front rooms overlooking the street are noisy but the rooms overlooking the small backyard are quite, the breakfast menu is modest and rather overpriced.Genuine Expedia guest review
I extended my stay in Barcelona and wanted to try another hotel for two nights. This hotel was very fine and I got upgraded to a more spacious room with a very elegant bathroom. The service was accommodating. I would stay here again. Central location. I walked everywhere.Genuine Expedia guest review
"Good hotel, but they charge for WIFI"
This hotel is located in the neighborhood of Eixample, a few blocks north of Plaza Catalunya, in the heart of Barcelona. It is an easy walk to Gaudi's Casa Battlo and La Pedrera. It is approximately 10 blocks to Gaudi's La Sagrada Familia, Barcelona's main attraction. It is close to the metro and to Paseo Gracia, a pleasant boulevard with many shops […] and restaurants (mainly tapas). Apparently, the corporation that owns the chain does not realize that being cheapskate and petty in details is extremely bad for its image. Expensive hotels that still charge their guests to use WiFI on common gorunds should get low reviews, regardless everything else they do right. Any 2 star hotel today offers free WIFI, and why not? It costs very little to the hotel to offer a small courtesy to their guests. NOT the Claris!! They charge 15 euros/day for WIFI on the common grounds!!! As if you had not already paid the price of a 5 star hotel to get extra services. There are free computers in the business center, but they are not your computers, so they do no have your stuff stored in them. Breakfast costs 23 Euros. There are restaurants just outside the hotel where you can have a good breakfast for less than half of what the Claris will charge you. Just go across the street. Read moreGenuine Expedia guest review
We had lovely stay at hotel ClarisGenuine Hotels.com guest review
"Generally good stay"
The location of the hotel was good and the service was excellent. However, we found it to be a little pricey for the room we got.Genuine Hotels.com guest review
"Over-rated.... Dripping ceilings, poor service."
Was looking forward to this stay as i booked the duplex. The staff checked us in to a normal delux room. Then the staff who was supposed to bring us to our correct room forgot which room and both me and my husband ended up lugging our own lugguages to the new room while the hotel staff "watched and walked" with us. This was totally not what i expected […] from a top class hotel and more so that i booked the higher range of stay offered by the hotel. Read moreGenuine Hotels.com guest review
We enjoyed the Hotel Claris from the time we arrived to departing! We were greeted at the door with a hello and smile. Everyone was accommodating in every way! Very impressed with staff....... Hotel amenities were excellent. One has to love the location just a 10 minute walk to the gothic area and el born. Which is a must see in Barcelona.Genuine Hotels.com guest review
Truly wonderful hotel, duplex room with an upstairs lounge area was immaculate and beautifully designed. Staff could not do enough to help - probably the best hotel I have ever stayed!Genuine Expedia guest review
"Great Boutique Hotel"
Great Boutique hotel! Extremely clean, quality of service was excellent in every area, great location for touring the old city ...... Cannot go wrong with this hotel. I would like to add the staff was extremely helpful and polite!!!Genuine Hotels.com guest review
"A spectacular hotel"
Loved this hotel. Went for a long weekend with my husband and another couple. Very attentive staff and nothing the bother. Beautiful room and hotel. The roof top pool bar was the icing on the cake to enjoy a night cap under the stars. I would highly recommend this hotel. Very central hotel which gave instant access to the culture and ambience of Barcelona. […] We would definitely book this hotel again. Read moreGenuine Expedia guest review
"Lovely hotel and wonderful staff"
Hotel Claris is a lovely modern hotel in a great location. The staff were very accommodating and anxious to please.Genuine Hotels.com guest review
"Great location and even better concierge."
Great hotel located right in the city centre. Pool area and bar are a great addition. Rooms were perfect and very clean including a tuck down in the evening. Only issue is the lack of irons, then when told one was not available was told I can pay them to press it. Not what you would expect from a 5* hotel. The concierge were amazing! Especially two […] young ladies. Diana was amazing at her job and genuinely lovely, I did not catch the other ladies name but she was equally as helpful. Was glad we used them for their expertise in restaurants. Read moreGenuine Expedia guest review
"Nice location. Near everything"
We arrived at this hotel and stayed over for two nights. First impression of hotel very modern decor and the staff were very polite and attentive. The best thing about the trip was that the location of this hotel is perfect! We ended up finding really nice restaurants nearby and walked everywhere to the beach, la familia etc . Worth a visit !!Genuine Expedia guest review
"Good but didn't live up to it's promises/ratings"
We enjoyed our stay but wouldn't stay again. Had to move rooms 3 times due to some electrical issues in our room. Management handled this fairly well and offered us a suite for our final night (and left us a bottle of Cava), this was a nice touch however even then the aircon and sauna didn't work as the electrics didn't work (fuse tripped and no electrician […] available until the next day). Overall, I wished I had booked another hotel. On the plus side, it's clean, it's central (is a bit noisy), the roof top pool is nice (although ordering anything at the bar will cost you triple). Management did handle our issues well which left me feeling positive overall but the disruption to our trip was annoying. Personally I just felt it wasn't what I would expect from a hotel with this level of star rating. Read moreGenuine Hotels.com guest review
"excellent central hotel,"
a very relaxing short stay, top hotel excellent attentive staff, not a cheap option but in this instance you get what you pay for! only draw back was a loud mouthed racist biggot at breakfast, but that was 6the fault of the staff. overall a great long weekend!the hotel was a pleasantGenuine Expedia guest review
"Waste of money"
We pre booked four nights at Claris on expedia and prepaid - it was non refundable. On the first night, we barely got any sleep. The walls are paper thin - you can hear taps being turned on in the rooms beside you, you can hear other peoples conversations. They say the wifi is high speed - this is not the case. I was unable to download files for work, […] it kept logging me out each time I closed my computer - I couldn't even watch a youtube clip! The internet is ridiculously slow - I had faster speed internet using the wifi in Cafe Emma across the road! When we requested to be moved to a quieter room and complained about the wifi, the staff were rude, and one actually said 'what do you expect me to do about that?'. Without a doubt, the worst customer service and the worst hotel I have stayed in - and we paid a premium. Read moreGenuine Expedia guest review
My partner and I have just returned from a 3 night stay at the Claris and really enjoyed it. The hotel is modern without being souless. The room was a good size and well presented. Just be careful when taking a shower though as we found the shower screen to be inadequate which resulted in a flooded bathroom! The staff were very helpful and nothing was […] too much trouble. The rooftop terrace was lovely. The hotel is situated just 2 minutes from the shops but not too near the main area for it to be noisy. We would definitely choose this hotel again and would have no hesitation in recommending it to others for both comfort and value for money. Read moreGenuine Hotels.com guest review
The hotel was in a good position to visit all of the attractions.the staff were very helpful and friendly .we had a budget room that was very comfortable and clean.we enjoyed the use of the roof bar and pool.Genuine Expedia guest review
We had a lovely stay in the Hotel Claris. the room was lovely and the hotel kept to a high standard. The location was central with good transport links. my minor issues which were minor, the cleaner was in the room every day however there was always hairs left on the bathroom floor and the room sound proofing wasnt great, you could hear people in surounding […] rooms and the corridor quite clearly. Read moreGenuine Expedia guest review
"Great hotel in every way!"
Room was a duplex suite and was lovely! Bed was really comfortable, had a little chill out area upstairs and the bathroom was beautiful! Wonderful housekeeping service with mints left on your pillow at night. The food on the rooftop terrace was amazing! A must try! I even proposed to my girlfriend up there on the terrace, she said yes :) It's a great […] hotel all around. The staff are pleasant and helpful. The pool area next to the terrace is a great place to relax and soak up that lovely sun aswel! You can see why it's 5stars! Read moreGenuine Expedia guest review
"Great hotel super friendly staff"
Hotel was really easy to find, when we got there really friendly staff up graded our room to there top floor suite. Great recommendations every night and arranged booking in clubs and restaurants. Would definitely come back.Genuine Expedia guest review
"Lovely little hotel"
We stayed for three days for a romantic city break. Hotel was lovely : big reception /lounge, excellent decor. The roof terrace always had tables for drinks though the loungers by the 'splash' pool were sometimes in short supply. The breakfast had a reasonable rather than amazing choice and the staff seemed to struggle, which may be why they were offering […] it half price €11 if we booked breakfast every day up front. My only complaints were the 'cosy' basic room size (bathroom door virtually converted the whole bathroom) and our room facing the street on the 2nd floor was noisy with traffic all night. They were happy to move us to a quieter internal room on request. Read moreGenuine Expedia guest review
"My 5 night stay in Barcelona"
The location of this hotel is very good approximately 15 min walk to Barcelona Cathedral The hotel pool on the roof is fabulous The room was very spacious No kettle in the room to make a coffee Not enough hanging space for my partners dresses Shower over bath was to powerful floor was wet after you had a shower Small boutique hotel in a beautiful older […] building If the hotel addressed the minor things like kettle & lack of closet space then this hotel would be hard to beat Read moreGenuine Expedia guest review
Not a 5 star breakfast poor I booked a triple room .....my bed was a settee with a pillow and sheets I should have complained really but didn'twantGenuine Expedia guest review
"Great location. City hotel"
Great hotel in great location. Easy walking distance to attractions eg Sagrada Familia, La Ramblas etc. Hotel staff friendly, helpful and courteous. Clean comfortable room. Slept well after busy day sight seeing.Genuine Expedia guest review
"Lovely central hotel"
Definitely the best hotel we have stayed in ! Staff were very lovely and helpful room was fantastic and clean can't fault this hotel one bit will be going back for sureGenuine Expedia guest review
"Great Boutique Hotel"
We arrived on an early morning flight after traveling for 14 hours. We were very pleased to go straight to our room without paying an early arrival fee. The hotel staff were very helpful with all our requests. Room service was prompt and the food was good. My only complaint would be that the breakfast was over priced. Most places don't open before 10am, […] however, there are a few close by the hotel that we found wandering around the day after check-in. The roof top bar is also expensive, but the view & atmosphere is great! Read moreGenuine Expedia guest review
"Lovely hotel great central location"
Lovely hotel in Central Barcelona , lovely helpful staff especially the door man!. A superb 4 day stayGenuine Expedia guest review
Perfect location, staff very friendly and helpful. Lovely rooms and the pool area on the roof was like a little oasis.Genuine Expedia guest review
"Wonderful hotel loved Barcelona, fabulous city!"
Fab hotel, couldn't fault it! Fab city! Would not recommend aerocity for transfers tho. We were at the airport for 2hrs post arrivalGenuine Expedia guest review
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