I room is clean and the breakfast was great in the morning the food was good. Service was excellent except one morning when I asked for fresh towels they never came. Overall my stay there was first-rate.Genuine Hotels.com guest review
Pillows were a small square. There were only 4 of these small squares which maybe equalled 1 standard pillow... On a king size bed. Was not comfortable at all. Staff was friendly though!Genuine Hotels.com guest review
"Clean, affordable, friendly and easy"
The lady who worked the front desk was so friendly I felt like I could tell her my life story! The beds were comfy and the décor was really nice. I think the TV bigger than the last place I stayed at that charged more and overall I felt like I found a gem!Genuine Expedia guest review
"close to family"
Hotel is a great location as family is nearby. Breakfast is a plus.Genuine Hotels.com guest review
"Hotel is not 4 stars!"
comfortable room - no restaurant or bar inside the Hotel. LIMITED SERVICE - location is ok - dirty carpet - large HD TV in the room.Genuine Hotels.com guest review
Courteous front desk check in, quiet room, nice surrounding area for walking or jogging, good breakfast.Genuine Hotels.com guest review
Visited Dallas to watch the mighty FSU Seminoles begin the attempt to repeat as National Champions against the Oklahoma State University Cowboys in the Cowboy Classic at AT&T Stadium. Hotel was conveniently located between DFW Airport and AT&T Stadium. Area around the hotel was relatively quiet over the weeked as it accomodates mostly bussiness travelers […] and activities during the week. Pleasant stay. (BTW the indians won!! Palefaces did put up a good game.) Read moreGenuine Expedia guest review
"Good, clean, value for money."
i stayed here for 5 nights on business trip. It was good, clean and found to be place to come again.Genuine Expedia guest review
Pretty nice hotel, but there is no pool or hot tub. The drapes in my room were pretty heavily soiled at the top, like from a leaky roof, but the roof looked fine, so I guess they fixed the roof and didn't clean the drapes. It was pretty noticeable. It took me a while to find the ice machine because I had to go to another floor and there was no signage. […] Also, the guest book didn't indicate when the breakfast opened and closed, so I was surprised when I went down around 9:30 and everything was cleaned up and being rolled away. I had to quickly pick off the cart as the employee kindly waited for me. My fault for not calling the front desk, but I would have thought they'd be open until 10, or at least post the hours in the guest book. Just a few little things, but it's a fine place to lay your head. Read moreGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you for taking the time to review our property. We apologize for the issues with the drapes, we have informed our maintenance and housekeeping department. Thank you for your feedback, we really appreciate our guests' opinions, because it helps up communicate better. We hope that on your next trip to Dallas you will provide us with the opportunity to host your stay. Nancy
"Away From The Heat"
My stay was a great stay here at the Wingate, my A/C was out in my house,so this was a perfect stay. The hotel is conveniently located to shopping, restaurants.Genuine Hotels.com guest review
"Good Location and plenty of restaraunts close by"
Enjoyed my stay at the hotel. For the price it s a quality hotel. Well worth 3 stars. Nice happy hour beer and wine. good breakfast selection and the room was cleanGenuine Expedia guest review
Overall everything was great. Good size rooms, costumer service was excellent, the breakfast in the morning was great. Location was great, it was close everything we wanted to go. Great hotelGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you for such an amazing review and rating. Everyone one of our staff member was so excited when reading your review. We are glad you enjoyed our rooms, breakfast, and location. We hope to see you back soon.. Nancy T.
"Beware of Shuttle Dates"
I booked here because of the Hotel shuttle. The shuttle only runs between certain times. The hotel staff called a car service for me, however the rate was almost twice what a cab would have been. It seemed kinda backhanded, I guess I should looked more closely before booking.Genuine Expedia guest review
The breakfast was real bad. The power eggs was spoil. Why would they power eggs at a four star Hotel. The hash brown was spoil. I don't the temp in the icebox is keeping the food at a good temp. The Hotel stay was okay, except for the food.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for your feedback. We appreciate you taking the time to let us know about your stay. I would like to apologize that you did not enjoy our complimentary hot breakfast. Please be assured that the breakfast department has been notified of your issues. we hope that you will provide us with second opportunity to host your next stay. Nancy Terrones
When I booked the room I thought the room had two double beds and a sitting area. The sitting area was a small chair next to the bed! The hotel seemed high end, but it was more like an over priced motel 6. The staff was great and the rooms were clean. I just wish the price was lower.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Dear Shavron, Thank you for providing us with your review. We hope that you did enjoy your stay. I would however like to apologize that you found our rooms to be misleading. We try to offer our guests the best possible experience by providing great staff service and making sure our property is clean. Again I'm so sorry you did not find our room to your expectation, but we hope that in the future you will provide us the opportunity to re-host your stay. Nancy T. Guest Services
Great experience, easy access to the intestate. Great staffGenuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for your rating. We are delighted that you found your stay to be great because of our staff and location. We hope to see you back soon! Nancy T. Guest Services
"Stranded due to weather"
The hotel was awesome and so was the staff. The shuttle driver Jason even took me to CVS so I didn't have to walk so far to get snacks and things. I'll definitely stay again but under different circumstances. I'd rather not miss a plane again due to weather.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Dear Beth, Thank you for taking the time out of your schedule to provide our property with such a wonderful review.First of we are so sorry that your flight was cancelled, but we are delighted that we got to host your stay. Please be assured that Jason will be commended for his excellent service. Thank you again and we truly do hope to see you back soon. Nancy T.
As a business traveler I like the fact the rooms were nice and quite.Genuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for your review and rating. We hope to see you back in the area soon. Nancy T. Guest Services
The hotel was cheap and I didn't sleep well since I thought the room was dirty. Breakfast was OK. Shuttle has limited hours, so call ahead.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you for taking the time to review our property, we really do appreciate all of our guests reviews. I would like to apologize that you did not find our property up to your expectations, and please trust us when we say that we are here to make sure our guest get the best services available. We truly do apologize that our shuttle has limited hours and we will make more of an effort to make sure our guests are educated about our service. We hope that if you are ever back in the area you will allow us the opportunity to serve you with the best service in the area. Thank you again. Nancy T. Guest Services
My AC didn't cool when I arrived but the young man switched my room & didn't make me come downstairs to get a new room key. Kudos for customer serviceGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for such a wonderful rating. I would however like to apologize that we had to move you because of our A/C not functioning. Thank you for the kudos and we hope to see you back in the area soon! Nancy Terrones Guest Services
"No working air conditioner."
The room was about what I would expect of this level of hotel with two major exceptions. The air conditioner was barely working and when the desk was called we were told it could only be set on 70 or it would not work. Well, it did not work well on 70 either. In Texas, in July, this is unacceptable. The other issue was the bathroom where the plumbing […] fixtures were rusting out. This hotel conducts superficial maintenance such as paint but does not maintain the structural components of the building such as A/C and plumbing. Read moreGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for taking the time out of your schedule to review our property. We are always content to hear our guests opinions, because it helps us improve our services. Please be assured that because of your review our maintenance department has made sure that our A/C are working properly. Again thank you for bring this up to your attention. Nancy T. Guest Services
"Nice hotel close to shopping and restaurants"
Check-in process was quick and painless. The King Suite was very clean and very spacious.Genuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for such a delightful review and rating. I am very excited to read that you enjoyed our clean and spacious rooms. We really appreciate you taking the time to review our property. Nancy Terrones Guest Services
Great and awesome. I just love this hotel .i will be back. The room is great and clean.Genuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for a delightful review and rating. We are very content to hear that you found our property to be awesome. We hope to see back soon. Nancy Terrones Guest Services
The room bathroom was in bad condition but besides the it was goodGenuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for reviewing our property. We appreciate all of your feedback. Please be assured that we have brought up you issue with maintenance. I would like to share that our property will be going through renovations within the next few weeks and would love to invite you to stay with us on your next trip. We hope we will have the opportunity to serve you in the future with the assurance of your comfort during your stay with us. Nancy Terrones Guest Services
I appreciate the comfortable chair in the room. GREAT pillows. Nice to have a refrigerator. Wish there was an ice machine on each floor....instead of having to go to the lobbyGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for such a wonderful review. We appreciate all of our guest's feedback . And thank you for your suggestion on the Ice machine we will be undergoing renovations soon and all the suggestions from our guest are being taken, so we can better our services. Nancy Terrones Guest Services
The overall experience was great...The only issue was the AC was not cool enough...Great value for the price. And they have free breakfast.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you for taking the time to review our property. We are very delighted to read that you had a great stay. I would, however, like to apologize for the A/C not cooling enough. Please be assured that maintenance has been notified. Thank you again and we hope to see you back soon!
It was a good visit. Place was nice and clean. It could use more than one soap in the bath though. Good stay.Genuine Hotels.com guest review
"Not Great Not Horrible"
It was the usual hotel experience.the hotel staff was really nice.However when I first got there I had to wait about 10 minutes to get any service.That was kind of annoying.The breakfast was ok.The location was very convenient and close to a lot of stores.Genuine Expedia guest review
"I like Wingate by Wyndham"
the quality is good and everywhere.Genuine Hotels.com guest review
"Great Value and wonderful accommodations"
I reserved three rooms for myself and two employees. The rooms exceeded our expectations in a significant way. I strongly recommend Wingate by Wyndham Las Colinas.Genuine Hotels.com guest review
Location is a quick 15-20 min drive to downtown Dallas depending on traffic but there are enough restaurants in Las Colinas area to choose from. Rooms were very spacious. One of the two rooms we were given smelled musty, so had a room changed without issues. Staff were very helpful.Genuine Hotels.com guest review
Very nice - carpets were a bit soiled. Breakfast was great but difficult to get a waffle - long line - maybe two makers would be good. Staff during breakfast very nice and friendly but difficult time keeping up with trash, cleaning or tables.Genuine Hotels.com guest review
"Easy to get to and close to everything."
Was very happy with our room. Bed was comfortable. Our A/C didn't cool our room down as much as we hoped but our daughter and son-in-law were just down the hall and were very happy with their A/c and the room. Only complaint was there was some confusion about the names on the room. I booked 2 identical rooms at the same time and called into the hotel […] to see if the rooms could be close to each other. When I checked in they said I had booked 2 king rooms one under one site and the other under another site. They also said I had a king suite as requested. Told them I was confused because I had booked both rooms identical and at the same time on the same website. They said they don't know what happened. When a bill slipped under my door it had another persons name on it but my address. Don't know if all the confusion came about because I asked for the rooms to be located close together or not. Would stay here again. Read moreGenuine Hotels.com guest review
"Would stay here again"
I was able to check in early, which was nice because I had a long drive in. Nice hotel, clean and nice area. Only issue I had was parking, when I returned after the concert I went to I had to park next door.Genuine Expedia guest review
"Great staff and value"
Very pleased value amenities location Would defi it rly stay there againGenuine Expedia guest review
Very clean hotel, Great customer service reps & great area with a lot of food options. Very nice area!! Great price & will def stay here again!Genuine Hotels.com guest review
For the location, price was ok. Hotel is decent.Genuine Hotels.com guest review
Birthday stayGenuine Hotels.com guest review
AC on the entire time but room felt humid and smelled musty.Bathroom had cracks in tub but they had been repaired. Staff was great and breakfast goodGenuine Expedia guest review
We stayed for four nights. First morning Housekeeping wanted us to get out of the room early in the morning so she wouldnt get behind on her work (she told us!) Next morning housekeeping knocked on our door at 8:30, we puy the do not disturbe sign for a bit nd she did not get us service had to call reception. Breakfast is ok much the same daily. Overall […] rooms are big, in ok condition. Housekeeping could be better. Will probably not stay here again. Read moreGenuine Hotels.com guest review
I liked the stay in one king bedroom. Clean room. Pleasant staff. The hotel met the expectations.Genuine Expedia guest review
"Last minute hotel due to airline cancellation"
This was a nice hotel. We were stranded in Dallas for two days due to an airline cancellation and had a hard time finding a hotel with vacancies. We got lucky with this hotel. It was clean, comfortable and convenient to the airport. Breakfast was good. Overall, I would rate this hotel as between and 3 and 4. There wasn't much to do at the hotel, but […] other than that, I would stay again without hesitation! Read moreGenuine Hotels.com guest review
"Very nice room great location"
Motel was very nice, clean, good location. The counter staff was not very friendly, the shuttle drivers were great, and the continental breakfast was very good.Genuine Hotels.com guest review
Called hotel shuttle service at 9:15 PM for pickup at DFW. Last shuttle is 10:00 PM. The operator told me it would be 15 minutes since the driver was already making a delivery. I waited 40 minutes and watched every Shuttle that went by. I called the hotel and asked when was the driver going to pick me up. The operator said the driver made his last run […] and didn't see anyone. I never left the pickup area and watched every van. I asked why he didn't call my phone which is custamary and the operator said nothing. All hotels in the area were booked due to flights being canceled for weather. Operator pretty much gave me the oh well. I asked for a redonda and was denied. I sent the night on a bench in the airport. If the hotel is anything like the service I got over the phone, it was a blessing I didn't get there. Read moreGenuine Hotels.com guest review
Very clean and breakfast bar was pretty good.Genuine Hotels.com guest review
"Our Second Visit As Nice As The First"
We had stayed at this hotel previously & were impressed by the cleanliness, excellent location, and courteous staff. This visit was just as enjoyable as the previous one. Everything you want a hotel to be...and very quiet! Hope we can come back soon!Genuine Expedia guest review
mattress needs to be replaced and a/c unit iz a puzzle. ....sometimes it works and sometimres it acts up. ...hair dryer brokenGenuine Hotels.com guest review
very nice hotel, clean, good location, will come back again.Genuine Expedia guest review
The overall experience was priceless. The only personal dislike was the size of the bed. A double double-size was small than expected. The price per night was great.Genuine Expedia guest review
"Nice Hotel - NO POOL"
clean room, nice breakfast (hours a little limited for the weekendGenuine Expedia guest review
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