"No working air conditioner."
The room was about what I would expect of this level of hotel with two major exceptions. The air conditioner was barely working and when the desk was called we were told it could only be set on 70 or it would not work. Well, it did not work well on 70 either. In Texas, in July, this is unacceptable. The other issue was the bathroom where the plumbing […] fixtures were rusting out. This hotel conducts superficial maintenance such as paint but does not maintain the structural components of the building such as A/C and plumbing. Read moreGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for taking the time out of your schedule to review our property. We are always content to hear our guests opinions, because it helps us improve our services. Please be assured that because of your review our maintenance department has made sure that our A/C are working properly. Again thank you for bring this up to your attention. Nancy T. Guest Services
"Nice hotel close to shopping and restaurants"
Check-in process was quick and painless. The King Suite was very clean and very spacious.Genuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for such a delightful review and rating. I am very excited to read that you enjoyed our clean and spacious rooms. We really appreciate you taking the time to review our property. Nancy Terrones Guest Services
Great and awesome. I just love this hotel .i will be back. The room is great and clean.Genuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for a delightful review and rating. We are very content to hear that you found our property to be awesome. We hope to see back soon. Nancy Terrones Guest Services
The room bathroom was in bad condition but besides the it was goodGenuine Expedia guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for reviewing our property. We appreciate all of your feedback. Please be assured that we have brought up you issue with maintenance. I would like to share that our property will be going through renovations within the next few weeks and would love to invite you to stay with us on your next trip. We hope we will have the opportunity to serve you in the future with the assurance of your comfort during your stay with us. Nancy Terrones Guest Services
I appreciate the comfortable chair in the room. GREAT pillows. Nice to have a refrigerator. Wish there was an ice machine on each floor....instead of having to go to the lobbyGenuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you very much for such a wonderful review. We appreciate all of our guest's feedback . And thank you for your suggestion on the Ice machine we will be undergoing renovations soon and all the suggestions from our guest are being taken, so we can better our services. Nancy Terrones Guest Services
The overall experience was great...The only issue was the AC was not cool enough...Great value for the price. And they have free breakfast.Genuine Hotels.com guest review
Response by Wingate by Wyndham Las Colinas Thank you for taking the time to review our property. We are very delighted to read that you had a great stay. I would, however, like to apologize for the A/C not cooling enough. Please be assured that maintenance has been notified. Thank you again and we hope to see you back soon!
It was a good visit. Place was nice and clean. It could use more than one soap in the bath though. Good stay.Genuine Hotels.com guest review
"Not Great Not Horrible"
It was the usual hotel experience.the hotel staff was really nice.However when I first got there I had to wait about 10 minutes to get any service.That was kind of annoying.The breakfast was ok.The location was very convenient and close to a lot of stores.Genuine Expedia guest review
"I like Wingate by Wyndham"
the quality is good and everywhere.Genuine Hotels.com guest review
"Great Value and wonderful accommodations"
I reserved three rooms for myself and two employees. The rooms exceeded our expectations in a significant way. I strongly recommend Wingate by Wyndham Las Colinas.Genuine Hotels.com guest review
Location is a quick 15-20 min drive to downtown Dallas depending on traffic but there are enough restaurants in Las Colinas area to choose from. Rooms were very spacious. One of the two rooms we were given smelled musty, so had a room changed without issues. Staff were very helpful.Genuine Hotels.com guest review
Very nice - carpets were a bit soiled. Breakfast was great but difficult to get a waffle - long line - maybe two makers would be good. Staff during breakfast very nice and friendly but difficult time keeping up with trash, cleaning or tables.Genuine Hotels.com guest review
"Easy to get to and close to everything."
Was very happy with our room. Bed was comfortable. Our A/C didn't cool our room down as much as we hoped but our daughter and son-in-law were just down the hall and were very happy with their A/c and the room. Only complaint was there was some confusion about the names on the room. I booked 2 identical rooms at the same time and called into the hotel […] to see if the rooms could be close to each other. When I checked in they said I had booked 2 king rooms one under one site and the other under another site. They also said I had a king suite as requested. Told them I was confused because I had booked both rooms identical and at the same time on the same website. They said they don't know what happened. When a bill slipped under my door it had another persons name on it but my address. Don't know if all the confusion came about because I asked for the rooms to be located close together or not. Would stay here again. Read moreGenuine Hotels.com guest review
"Would stay here again"
I was able to check in early, which was nice because I had a long drive in. Nice hotel, clean and nice area. Only issue I had was parking, when I returned after the concert I went to I had to park next door.Genuine Expedia guest review
"Great staff and value"
Very pleased value amenities location Would defi it rly stay there againGenuine Expedia guest review
Very clean hotel, Great customer service reps & great area with a lot of food options. Very nice area!! Great price & will def stay here again!Genuine Hotels.com guest review
For the location, price was ok. Hotel is decent.Genuine Hotels.com guest review
Birthday stayGenuine Hotels.com guest review
AC on the entire time but room felt humid and smelled musty.Bathroom had cracks in tub but they had been repaired. Staff was great and breakfast goodGenuine Expedia guest review
We stayed for four nights. First morning Housekeeping wanted us to get out of the room early in the morning so she wouldnt get behind on her work (she told us!) Next morning housekeeping knocked on our door at 8:30, we puy the do not disturbe sign for a bit nd she did not get us service had to call reception. Breakfast is ok much the same daily. Overall […] rooms are big, in ok condition. Housekeeping could be better. Will probably not stay here again. Read moreGenuine Hotels.com guest review
I liked the stay in one king bedroom. Clean room. Pleasant staff. The hotel met the expectations.Genuine Expedia guest review
"Last minute hotel due to airline cancellation"
This was a nice hotel. We were stranded in Dallas for two days due to an airline cancellation and had a hard time finding a hotel with vacancies. We got lucky with this hotel. It was clean, comfortable and convenient to the airport. Breakfast was good. Overall, I would rate this hotel as between and 3 and 4. There wasn't much to do at the hotel, but […] other than that, I would stay again without hesitation! Read moreGenuine Hotels.com guest review
"Very nice room great location"
Motel was very nice, clean, good location. The counter staff was not very friendly, the shuttle drivers were great, and the continental breakfast was very good.Genuine Hotels.com guest review
Called hotel shuttle service at 9:15 PM for pickup at DFW. Last shuttle is 10:00 PM. The operator told me it would be 15 minutes since the driver was already making a delivery. I waited 40 minutes and watched every Shuttle that went by. I called the hotel and asked when was the driver going to pick me up. The operator said the driver made his last run […] and didn't see anyone. I never left the pickup area and watched every van. I asked why he didn't call my phone which is custamary and the operator said nothing. All hotels in the area were booked due to flights being canceled for weather. Operator pretty much gave me the oh well. I asked for a redonda and was denied. I sent the night on a bench in the airport. If the hotel is anything like the service I got over the phone, it was a blessing I didn't get there. Read moreGenuine Hotels.com guest review
Very clean and breakfast bar was pretty good.Genuine Hotels.com guest review
"Our Second Visit As Nice As The First"
We had stayed at this hotel previously & were impressed by the cleanliness, excellent location, and courteous staff. This visit was just as enjoyable as the previous one. Everything you want a hotel to be...and very quiet! Hope we can come back soon!Genuine Expedia guest review
mattress needs to be replaced and a/c unit iz a puzzle. ....sometimes it works and sometimres it acts up. ...hair dryer brokenGenuine Hotels.com guest review
very nice hotel, clean, good location, will come back again.Genuine Expedia guest review
The overall experience was priceless. The only personal dislike was the size of the bed. A double double-size was small than expected. The price per night was great.Genuine Expedia guest review
"Nice Hotel - NO POOL"
clean room, nice breakfast (hours a little limited for the weekendGenuine Expedia guest review
comfortable and covinientGenuine Hotels.com guest review
"Nice hotel in suburbs"
Hotel staff were very helpful and pleasant. They went out of their way to print maps to Fry's store and other locations. Excellent marks!Genuine Expedia guest review
It was good, found dust particals and a sticky substance on the bath room door, that appeared to have been there for sometime.Genuine Hotels.com guest review
"Decent, but will probably stay somewhere else."
Our stay at the Wingate by Wyndam was decent. The room was clean and decent. The appliances (microwave and minifridge) were a bit dated, but worked fine all in all. The bathroom door had water damage at the bottom which made the door hard to close. Toilet was extremely loud. Kind of made me wonder if I was waking my neighbors. The shower needed to be […] recaulked and the shower curtain is one of those cloth ones that suck because they immediately get drenched and don't hold water in the tub when you shower. Ugh. The location of the hotel was perfect for the event we attended and mainly the reason we chose this hotel. Hotel staff upon arrival wasn't overly friendly, but when we left the lady at the front desk was pleasant. Read moreGenuine Hotels.com guest review
We did not stay. Very dark and dank. Felt creepy.Genuine Hotels.com guest review
I was very pleased with my stay. Their shuttle bus driver was great too.Genuine Hotels.com guest review
Room was nice and bed very comfortable. Enjoyed my stayGenuine Expedia guest review
"cancelled our reservation after 1 night"
We chose this hotel because they offered free shuttle service from the airport and we could rent our car from the hotel in the morning. We also chose this hotel based on positive reviews. I have to say I was very disappointed. The shuttle service ended at 10pm. I didn't see the time the shuttle stopped on the website. I called the hotel at 10:30pm to […] see when we would see a shuttle because we were waiting for a while. That is when I was told that the shuttle service had ended at 10pm. We took a cab. Got to the hotel and was waiting at the counter for service while the desk attendant went to wipe up some water at the drinking station. It was just a little weird to make a customer wait to wipe up a little bit of water. Then she answered the phone and we waited again. Again, just seemed a little off putting. The bathroom tub was painted and chipping off. Toilet seat didn't stay up so my husband had to hold the seat up and potty at the same time. When all these little quirks put together, it just wasn't worth it to stay here another night. Read moreGenuine Hotels.com guest review
Great location, near Univ of Dallas, great service and morning breakfast. Just great.Genuine Expedia guest review
"Nice hotel - convenient for business trip."
Very comfortable, friendly staff, nice breakfast for on the go business people.Genuine Expedia guest review
I couldn't get the door open on my first try, so I asked the front desk. He said to rotate the handle UP instead of down which worked, but it still should get fixed. The previous occupant's snacks were still in the fridge which I discovered on the second day. The room was OK otherwise. Oh, I left my key in the room the first morning and they gave me […] a replacement without verifying my name or ID, so that made me uncomfortable. I slept well, but was happy to check out! Read moreGenuine Hotels.com guest review
"Did not expect!!!"
This hotel turned out to be great!!! I had an experience with another Wingate---where the room smelled of smoke an was not in good shape. HOWEVER, this location was excellent. The breakfast was a full breakfast: bacon, eggs, gravy , biscuits, toast, croissants, cereal, milk, boiled eggs, yogurt, and waffles. NICE!!!!Genuine Hotels.com guest review
"Just needs a carpet upgrade"
Hotel staff was very friendly. Hotel located close to many food options and office. The room was very nice and clean. The only thing that needed help was the hallway carpet. Not only does it look worn but there were spots you could feel the pad was shot. Not a huge issue but it was the only thing lacking.Genuine Hotels.com guest review
Too many things wrong with our room. Light bulb out on lamp by bed, lock on door did not work, not enough towels, heat system very loud and room smelled really bad. Will never stay there again.Genuine Hotels.com guest review
"Wonderful. Just perfect"
everything about this hotel was fantastic. the rooms were wonderful, the beds were comfortable, the hotel staff was very friendly.Genuine Expedia guest review
"Beware the "Free Airport Shuttle"."
We stayed at Wingate Las Colinas during a 10-hour layover, arriving at DFW around 10pm and departing the next morning at 8am. The facilities were nice (as expected) but I was EXTREMELY disappointed to discover that the advertised "Free Airport Shuttle" service stops running at 8pm on weekends and doesn't start until 7am. This unadvertised tidbit of […] information cost me an additional $80 in taxi fees (with tips) to and from DFW which is more than I paid for the room! Had I known this, I could have easily stayed at the Marriott or Sheraton - "corporate business companies" that DO have late-night and early-morning shuttle service. So if you have late-night arrivals or early-morning departures during weekends, stay somewhere else! Incidentally, the staff was also less than concerned about my 'dilemma', offering me (the customer) excuses instead of apologies - something that never helps the situation. Read moreGenuine Expedia guest review
"Had a good time"
My wife and I went to Dallas to see a comedy show and we saw this hotel on hotels.com with a great price checked it out and was happy that we did.Genuine Hotels.com guest review
The breakfast good, room was okay the curtains were dirty and one of pillow cases.Genuine Expedia guest review
"Nice, quiet and convenient hotel"
As a bike rider this hotel was great due to its proximity to a local park where every morning I was able to work out before going to work.Genuine Expedia guest review
"Great Location Close to DFW"
This is my favorite place to stay when visiting Dallas. Very reasonable rates with top-notch service make this hotel desirable along with location, location, location! It is within 15 minutes of DFW and close to great restaurants. My only complaint is the daily hot buffet could use variety to change up during week long stays.Genuine Hotels.com guest review
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