私は二泊したのですが、一泊目に食料品などの私物を置いたいったら全て清掃員に盗まれました。 フロントに相談したところ、翌朝にマネージャーと話をしてくれと言われたが、翌朝になるとマネージャーは午後にならないと来ないと言われ無視された。 絶対利用しない方が良いホテルです。 (ホテル側からの補償については、エクスペディアさんに依頼済みです。問合せ番号S66964947) I was stolen groceries. I never use this hotel again.Genuine Expedia guest review
"No te quedes aquí."
Muy decepcionante. Esta ubicado cerca de los parques, pero en un lugar horrible. El hotel esta descuidado. Las habitaciones son muy pequeñas y puedes escuchar los pasos de los que están arriba de ti, y lo platican los de al lado. El desayuno es pésimo, nosotros nos íbamos a otro lado a desayunar todos los días. Es un hotel muy barato, pero puedes encontrar […] por el mismo precio mucho mejores. Read moreGenuine Expedia guest review
no parece un ramada, la habitacion estandar es muy pequeña, olia mal, la alberca es un rinconcito pequeñisimo!! pegado a la banqueta, no habia en recepcion nadie que hablara español, el desayuno es pobre, la ubicacion de los parques no estaba nada mal, todo estaba relativamente cerca, pero feo el barrio por la noche lo siento!! no me vuelvo a quedar […] ahi!! Read moreGenuine Hotels.com guest review
"hotel cerca de Disney"
Buen hotel falta atención en cuestión de personal la television no tenia los canales bien mucha falla de la señal de televisión.Genuine Expedia guest review
Un lugar cómodo donde llegar por la cercanía con disneyland. Muy sencillo pero con buen servicio.Genuine Hotels.com guest review
EL HOTEL MUY LIMPIO, TODO LO NECESARIO, COMODO, UN POCO DE RUIDO PORQUE NOS TOCO HABITACION QUE DA A LA CALLE, ATENCION RAPIDA, QUEDA UN RETIRADO DEL PARQUE DE DISNEYLANDIA.Genuine Hotels.com guest review
"Family Disney Trip"
01/10/15 livierp2015 San Diego, California
Everything was clean and in its place. The only problem we ran into was there was water on the bathroom floor the following morning. We thought the water was coming from the tank but it was actually the wall. Everything else was great!! Love the the rooms have microwaves and refrigerators!!
"Met all of our expectations. Received the room type we..."
01/04/15 A TripAdvisor Member
Met all of our expectations. Received the room type we requested with the additional equipment on time as promised. Friendly, capable staff. We are regular users of this motel.
"so so experience"
12/29/14 Alfred T Cupertino, California
You get what you pay for. If you are noise sensitive like myself, request a room on the third floor. While on the second floor, you can hear every step from the floor above which is very irritating. Was moved to the third floor which helped with the noise a bit. The card key worked very poorly. With both rooms that I was in, you have slide it in at least 2-3 times before you can get in, sometimes required to slide in 4 times?! Just so frustrating. Sheets didn't appear all that clean either. Wifi signal on third floor was much too weak. The facility seemed a bit run down. Need serious renovation.
12/17/14 haroonr3 Los Angeles, California
I like to thank you to honor my early check-in request. Room was nice and clean. We enjoy our stay and love to stay again.
"not what I expected"
12/01/14 jackl102 bayarea
My family and I have been to this Ramada for many years , first of all I usually don't complaint. but this is something that I never encounter for all the years of vacationing..1) No running water , 2) electronic key stop working. 3) my curtain was open .4) my door WAS NOT CLOSE. when I came back that evening, I went to the front desk ..they told me that there were no manager on duty on weekends?. I do not know what kind of operation you run here
"Bad Food. Bad Ventilation. Smelly room"
10/28/14 456ravishankarr Pleasanton, California
Room was very smelly.. the AC was just a joke.. it was not at all effective in reducing the temperature. breakfast was a cruel joke
"urine and blood"
09/21/14 Kandis O American Fork
My friend and I were at Disneyland until closing. We got to the Ramada Inn at 1 AM. We were so tired and looking forward to a nice nights sleep. I have stayed in Ramada Inn's before, but never EVER quite like this. My friend climbed into bed, pulled the covers up over her and jumped out screaming - EW, EW, EW!!! Her blankets smelled like URINE! Now being a mom of 4, there is not mistaking that smell. So, we called down to the front desk and requested clean bedding for both beds. I didn't even get in my bed, I was to afraid. The night clerk brought us the bedding and told us we had to change it ourselves, because there way no housekeeping in at that hour. That's ok with us. So, we took the bedding off and and there on the mattress, was a huge blood stain!!! It was about the size of a volleyball and it wasn't old. Needless to say, our stay was LESS than acceptable. The next morning I told the manager of our experience. They only discouted our stay by $20. Really? I guess when we got there, at 1:00 AM, and the doors were chained shut and the clerk was behind plexy glass, that should have been a warning sign. I will NEVER stay at another Ramada in and we will not recommend it to any one!!
"The worst experience"
I booked this hotel on booking.com because it was reasonably priced and not too far from Disneyland/the convention center. The pictures on booking looked relatively nice, and they were rated with 3 stars. The Ramada name was also a plus! Upon arriving at the hotel, my friend and I checked in. It was about 11:00pm, and we were exhausted after a day at Disneyland. The hotel was clearly run down, but we were both eager to get some sleep so didn't really mind. After checking in, we went to grab our bags from the car to bring them to the room. As we were unloading our bags, an SUV rolled up behind my car, blocking it in. At first I didn't notice, but my friend stopped what she was doing to inform me that the two older men in the car were both looking at us and the driver was saying something. So I looked over and saw two very creepy looking men, probably in their early 40's, watching us. We continued to unpack but when they wouldn't stop staring, my friend and I got into my car and locked the doors. The men continued to sit there though, and did not stop looking at my car. So I finally turned on my car to back out...and they wouldn't move theirs until I was nearly about to hit them. Needless to say we immediately left the parking lot and were too scared to return -since the rooms are all outdoor and it would be clear to anyone where us two girls were staying. The neighborhood that the hotel is located in is clearly dangerous, and with all that you hear about kidnappings, my friend and I felt very unsafe staying there. Soon after, I called the front desk to inform them of what happened, and asked to be moved to a different Ramada (even if we had to pay more). The front desk receptionist didn't really seem to care and said he couldn't move us (since it was a franchise). I told him that we would not be staying there, and we'd find somewhere else on our own. He acknowledged this, and gave me the GM's email address so that I could inform him of this issue. I contacted him that night- and still have yet to receive any sort of response. Here's where the real nightmare begins- Once I returned home from the trip, I saw that the Ramada still charged me for all 4 nights. I'd understand charging us for the 1st night- but all 4?? Especially after what happened, this seemed a bit ridiculous. I called booking.com to resolve this (since I was never responded to by the GM) and they said it was near impossible to get ahold of the manager of this hotel. When they finally did get ahold of "Todd," he claimed that we stayed all four nights and checked out on the last morning. He said that according house keeping said our room was messy each morning and clearly stayed in...which is fairly disgusting because we never entered the room once. He also said that the front desk receptionists (two VERY scrawny, maybe 17yr-old boys) act as their security and claimed that they never saw anything happen. However, when asked to replay the security camera footage, Todd refused to...which leads me to believe they don't actually RECORD anything on their security cameras... I'd love to go into even more detail about how horrific this experience has been (I still have yet to receive any refund or even contact from the Ramada manager) but I'll spare you. Overall, just please stay away from this dump of a hotel. Don't let the Ramada name fool you- this place is nowhere near worthy of the name, and I'd give it negative stars if I could. The customer service has been a complete nightmare, and you may just get kidnapped in the parking lot. This place has given me the absolute worst hotel experience I've ever had...and I never even got to see how terrible the room probably was.
"Terrible hotel, very poor customer service"
07/29/14 MinhHK Melbourne, Australia
This hotel is not trust worthy. We booked this hotel (and five other hotels) a month in advance for our trip to the US through booking.com. Everything went well with all other bookings, until the check-in day of this hotel. I received an email from booking informing us that the hotel could not charge our credit card to secure the booking and that if we did not get back to them by 6pm, the booking would be cancelled. I rang the hotel at 3pm and was told that it had been cancelled a few days ago!!! No correspondence was made to inform us about that. No explanation, no excuse at all. The attitude of the receptionist was unacceptable! I requested to talk to his manager, but was refused. If you have ever booked a hotel near Disneyland Anaheim, you may know how busy they are during peak season. I could not find any other hotel through booking.com that had four nights available for us. We travelled a long way just to know that we would not have a place to stay. We were then lucky that the taxi driver was able to recommend another hotel for us, otherwise I do not know what we would have done. Did not recommend this hotel to any body!!!
06/19/14 Robert M El Cajon
This hotel offers "jacuzzi" rooms at a reasonable price. And fairly nice and "close" to Disney/Knott's. There's also some nice "collectibles" shops at the corner of the street if you that's your thing. Though I was never informed how to access the free wifi. This is something you think would be given to you at check-in, but it wasn't.
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