Awesome trip, location was great! Enjoyed every moment.Genuine Hotels.com guest review
Had a great time!! loved the clean rooms and restrooms!! Will definetly return soonGenuine Hotels.com guest review
"Great first time"
It was located very close to the river walk. The rooms were also priced reasonably well. I will definitely book here next time I'm in SAGenuine Hotels.com guest review
"Wonderful hotel close to River Walk"
This hotel was a block behind the Alamo and 2 blocks from the River Walk. It was far enough away to be quieter than closer hotels but close enough to walk to almost everything. Breakfast was wonderful. The staff was super friendly and went above & beyond in service to us. I definitely would choose to stay here again. Residence Inn 2 bedroom suites are […] very good for families. Read moreGenuine Expedia guest review
Everything was great about the hotel just the customer service was a little disappointing.. The clerk who checked us in told me that parking was $10 a day even she told the same thing to my son who arrived later.. at the end I was charged $24 a day, I talked to the manager but she denied telling me a different rate.. so sad staff had to lied other than […] that hotel accommodation were excellent Read moreGenuine Expedia guest review
"Residence away from home"
The rooms are very comfortable and mine had a full kitchenette complete with utensils! Full size refrigerator. Even when breakfast was full there was plenty of food on hand. I would enjoy to stay here again. Walking distance to Riverwalk and about 20mins from Alamodome.Genuine Expedia guest review
"close to where we needed to be!"
Everything was excellent!!!!!!Genuine Hotels.com guest review
"Short Walk to the Alamo"
This is a nice hotel in a great location. The room was very comfortable. The Alamo and River Walk just a short walk away. My only real complaint was the added ($24 + tax) parking fee. I discovered later that there is $10 parking nearby. Wish the hotel staff would have advised me of that option when I checked in.Genuine Hotels.com guest review
"perfect for our family"
stayed three nights with our family of 5. two separate rooms with doors and bathrooms was perfect for us! the location was a short stroll past the alamo to the riverwalk (about 5 minutes). we were very pleased with our stayGenuine Hotels.com guest review
"Comic Con just a jump skip away"
My boyfriend and I stayed here while attending the Alamo City Comic Con. We felt very comfortable there and were able to get clear directions to the convention center from the staff. The room had plenty of space and the delivery options were very helpful. The parking rate was a little on the high side, but overall not a bad stay.Genuine Hotels.com guest review
The hotel staff from the maids, to the front dest, to the valet attendant to the security were all SUPER nice and helpful. I would recommend this hotel to anyone.Genuine Expedia guest review
"Stay was Excellent!!"
We have stayed in many hotels in the area and I must say that this one was one of the best, especially for such a discounted rate. The room was very spacious and comfortable. The hotel staff was very friendly and went out of their way to accomodate us in every way. The breakfast was wonderful and offered so many options. We will definitely stay here […] again. Even though it is not right on the Riverwalk, the walking distance is very short. We have paid a lot more to stay at other hotels on the Riverwalk and I feel this one was just as good, if not better. Kudos to the staff!!! Read moreGenuine Hotels.com guest review
We loved this hotel Joel the valet was very helpful checking in and out we will stay here againGenuine Expedia guest review
"Great hotel for San Antonio!"
Though I stayed only one night, I wish i could have stayed longer! The hotel was beautiful and clean. The staff was very nice and accommodating. We weren't aware we had to pay for parking, but it was worth it. Close (walking distance) to the Alamo and Riverwalk! And the Alamodome ( which is fantastic if there's a concert; traffic was awful). Will definitely […] stay here again!!!! Read moreGenuine Expedia guest review
Very nice place to stay. Great for families with children, as the added convinces of the Pullman kitchen.Genuine Hotels.com guest review
"Stay near the Alamo"
Hotel was clean, quiet, excellent. Right near the Alamo see easy to walk to and from.Genuine Hotels.com guest review
Enjoyed My stay .nice and clean.staff friendly and helpful.close to Riverwalk and alamo.Genuine Hotels.com guest review
"Close to all everything"
It's a great hotel. Our room was amazing. The staff was all very helpful and friendly. We had a very comfortable stay and the hotel is in the perfect spot. Your practically next door to the alamo, Right across the street from the mall, and just a quick walk down to the riverwalk. We even were able to walk right down the street for some awesome dennys […] breakfast. Loved it! Had a great stay! Read moreGenuine Hotels.com guest review
"Nice clean room"
The hotel room was great with two bedrooms and a living room, full size fridge, stove and oven. I was disappointed in the pool. It was very small with hardly any space around it to lounge and relax. I passed on using it. The free breakfast was okay but very crowded.Genuine Hotels.com guest review
Great all the way very happyGenuine Hotels.com guest review
Awesome hotel & staff - our room was on the 12th floor outstanding view of San Antonio. parking was convenient just wish I knew I had to pay to park in the hotel garage before I got there - but no worries did park one night & was able to park in the lot across the street which was fine. My coverall experience with this hotel was excellent. It was truly […] a great Labor Day Weekend with the girls - we will be back. Thanks Read moreGenuine Hotels.com guest review
"Nice, but look closely, and check the sofa bed."
When we first entered our room, we were pleased with the full kitchen and the fact that it had three beds: two king sizes and a sofa bed. The problem arose when we looked at the couch closely. The cushions were full of dog hair (it was a black couch), very visible to the eye. Apparently somebody stayed there with a dog, and then housekeeping simply […] turned the cushions around instead of actually cleaning them. I guess they were hoping nobody would ever use the sofa bed. We called housekeeping (this was at around 9 PM) and the night housekeeping lady came over and vacuumed it out as well as she could (there were still hairs left on the cushions) and gave us a bottle of room freshener to spray over the couch, "in case it smelled bad or there were bugs." She was very nice, and she did the best she could, but she emphasized that " it was day housekeeping who should have cleaned it up." She also brought us a lot of extra bedding, which was nice, so we could cover up the couch and not actually come in contact with the couch. She also made sure we had plenty of towels. We were very satisfied with her services, as she tried her best and was polite. So I'd advise management to make sure rooms are actually being cleaned and they're not just turning dirty cushions around. The breakfast is very good, with hot food and lots of choices, and there's a small outside pool, if you feel like swimming. Read moreGenuine Hotels.com guest review
"Best hotel I have ever stayed at"
I have stayed in 100s of hotels and I can truly say this hotel was by far the best experience I have ever had. The hotel it's self was beautiful with amazing views, our suite was spacious well furnished and easily fit our family of 6. The staff from house keeping and up were all very friendly we were always greeted with a smile and a good morning or […] have a great day, we will only be staying at this hotel when we visit next time thank you from all of our family for helping to make our vacation that more amazing your hotel and it's staff truly went above and beyond our expectations and I hope you will share this with them they deserve to know how amazing they are and how they truly made our visit wonderful with their friendliness. Read moreGenuine Hotels.com guest review
"Overall great stay!!"
Everything was great other than one of the bedrooms being warmer than the other one.Genuine Expedia guest review
"Nice hotel with walking distance to riverwalk."
It was great! The pool was small but it was good for my liking. The room was nice & clean & it was really quiet & relaxing. The breakfast was great & let me not forget that it was really close to downtown & the riverwalk. Didn't use my car at all. I walked everywhere the whole time I was there.Genuine Expedia guest review
"Great place to stay"
We loved our room!Genuine Hotels.com guest review
Hotel was in a great location! Just a few blocks from the Alamo. Rooms and hotel were very clean. Service was friendly! Will definitely stay again!!Genuine Hotels.com guest review
This hotel was better than expected. Staff was great. Breakfast very good. Would recommend to friends.Genuine Hotels.com guest review
Although due to pricey garage parking and having to park across the street from hotel for less, it was overall a great stay. The morning breakfasts and evening mixers "were off the chain". I'll be back again.....Genuine Hotels.com guest review
Dirty diaper found in bathroom wastebasket. Kitchen cabinets had an odor inside - I had to wash dishes before I felt safe to use (especially after the dirty diaper). They gave me the WRONG key to my safety deposit box - lost the key to correct box - had to call in the calvary and a lock smith; for that they gave us a free night - and ice cream. They […] were very flippant about lost key with me before husband got involved. NEVER AGAIN at this hotel will I stay. Oh, and my 9-yo. granddaughter was very disappointed in the shallow and very small swimming pool (only 3.5 feet deep). Swimming pool location pic is very misleading - that is the whole pool in pic. so not a kid hotel either. Read moreGenuine Hotels.com guest review
"Nice Pet-friendly Hotel for Families"
Clean, quiet rooms. Our room was luxurious with living area with sofa bed and desk, 2 queen size beds, which were very comfortable, as well as a beautiful kitchenette and small dining table. Friendly, helpful staff. Pet friendly, but be aware of $100 per stay non-refundable pet fee. Outdoor pool and hot tub were a bit small for the number of guests, […] but very enjoyable. Parking is pricey, but garage is attached to the hotel and appears to be fairly secure. Read moreGenuine Expedia guest review
Don't have anything to say but our stay was GREAT!Genuine Hotels.com guest review
I can not express my gratitude to the staff at the Residence Inn. Our first night we had to call an ambulance due to heat exhaustion. Events turned out fine. The staff was phenoninal. Throughout our stay the staff continued to ask if there was anything they could do for us. We were also celebrating my grandchildren'a birthday. While we were out the […] staff put the ingredients for root beer floats and two dolphin balloons in our room. I am very impressed by the attention given to our family. Read moreGenuine Hotels.com guest review
I called the hotel to let them know that we were on the way, but we wouldn't be checking in until after midnight. When we got there, we checked in with no problems. I had requested a higher level floor since some reviewers had complaints due to a near by night club. My request was accommodated. Everything was clean and neat. All of the staff members […] that we encountered were very nice. The breakfast choices were reasonable. There were make to order waffles, which seemed to be the big attraction. There were also eggs, muffins, bagels, English muffins, toast, yogurts, fruits, cereal, and oatmeal. The staff kept everything well stocked during the breakfast hours and saw attendants cleaning tables and sweeping up messes during the breakfast rush. I really enjoyed my stay at this hotel. We were a block away from the Alamo and only a few blocks further to get to the Riverwalk. Also, we visited Sea World and that was only about 30 minutes away by car. I absolutely would recommend this hotel to anyone who is visiting the San Antonio area. You will have to pay for parking at a rate of about $26/day, but it was very convenient for me and my family. I really enjoyed my stay here and couldn't have been more pleased. Thank You Residence Inn!! Read moreGenuine Expedia guest review
Hotel had most things I need for a week-long stay: mini-kitchen, fitness center, in-house breakfast bar, laundry machines, control thermostat in the room. The only thing that would have made it perfect would have been a decent restaurant on site so I could have ordered room service after a long day of meetings. Staff friendly and efficient, amenities […] well maintained. Will return when I need to be in San Antonio again. Read moreGenuine Hotels.com guest review
Wi definitely stay here again! Was perfect for our stay.Genuine Hotels.com guest review
"The Harmon Vacation"
I really enjoyed my stay. We all agreed that everything was nice and clean. Breakfast was also yummy.Genuine Hotels.com guest review
Great for business or personal. Staff is friendly and knowledgeable. Rooms are very comfortable and have everything you need for a longer stay. My only complaint is the cost of parking, I wish it had been a little cheaper.Genuine Hotels.com guest review
"Great hotel near the Alamo"
Loved the hotel. It is quite a hike in 100 degree heat to the River Walk though. I would stay at this hotel again.Genuine Expedia guest review
Great location, good service, very very uncomfortable beds. :(Genuine Hotels.com guest review
Costumer service awfull,,,,,and 26 Dls for parking,,after paying more than 200 a day insane,,,,and for that kind of service ,,,,first and last stay at this hotel.rGenuine Hotels.com guest review
"Two minute to the Alamo"
Great location ! About a two minute to the Alamo and about ten minutes to the Riverwalk. The breakfast was great, many choices to eat, but very crowded, it was hard to get a table. The room was very clean. I love the 2 bedroom, 2 bath option. We were on the 4th floor and could hear some street traffic but had no problems falling asleep. I definitely […] would stay here again. Read moreGenuine Hotels.com guest review
Love it all. No problem with nothing convent area downtownGenuine Expedia guest review
This hotel has a great location for any activities downtown on the Riverwalk. We walked everywhere we went.Genuine Expedia guest review
Awesome hotel! Will definitely be staying here again!Genuine Hotels.com guest review
We enjoyed our three nice stay. Our two bedroom suite was comfortable. It felt like a home away from home.Genuine Expedia guest review
"It was great"
Great staff and in a prefect spot...walking distance to everythingGenuine Expedia guest review
"Alamo just down the street"
Great place and great locationGenuine Hotels.com guest review
We really enjoyed our stay at the hotel. We were amazed at how helpful and cordial the check-in went and how helpful the lady was. She told us how to do several things in the area-amazing.Genuine Expedia guest review
I'm making this my new favorite place to stay in San Antonio. Close to everything you want to do( riverwalk, Alamo, downtown) Great rooms, love having a full kitchen it fix some meals, great breakfast. Ok now the only bad things are parking is $24 not the cheapest. Smaller pool area, but at least it has one, and no bar inside the hotel, but your so […] close to the river walk it doesn't matter. Read moreGenuine Hotels.com guest review
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