We were given a king size bed room when we booked for two double beds. We were promised a rollaway at no charge. Later we were told that they had no rollaways left.Genuine Hotels.com guest review
"no stores close by"
Hotel was great. Only a few concerns. There was a baseball tournament in the area & kids were everywhere. Very noisy and running down the halls. Both swimming pools were always full. Hot tub was treated like a swimming pool by kids. There was a women's hockey team there and heard no noise coming from them. They were very well mannered. When we checked […] out there was not a cart available for a while for us to check out and get our bags to the car. Prehaps due to the ball team. Overrall hotel & room was very comfortable. Breakfast was great! Would be nice if there was a complimentary small breakfast but other than these few things the hotel was nice. Read moreGenuine Hotels.com guest review
I have stayed at this hotel 4 times previously & have always been extremely pleased. I was not as pleased this time. I had requested 2 beds many months before. They were fully booked, so couldn't honor that, but did put a roll away bed in the room. That was fine, but the headboard and rails were very dusty. Our room was older, so baseboard corners and […] shower tile looked very worn and not as clean as usual. The bottom of the door and some of the furniture had a bit of the laminate stripped off. I know that all hotels have some rooms that are due for updating. However, after encouraging two other groups of family members to also book two rooms for this wedding weekend and writing a glowing review the last stay, I felt I had been let down. The staff was pleasant, as always. I just didn't think the room quality was comparable to my past stays. Read moreGenuine Hotels.com guest review
Hotel is really good. I had some problem at the check-in since my booking was not appearing in there system. I was bit worried for some time, but it was cleared after some time. I suggest if you are booking from hotels.com please make sure to check with the hotel team for confirmation of the booking.Genuine Hotels.com guest review
"Best place to relax after a hectic journey"
Great place to stay in St. LouisGenuine Hotels.com guest review
"Excellent Comfortable room in a great location"
The hotel was immaculate and very welcoming. The pool and work out room were well above average. Great location. We'll book here again for sure. Couldn't have asked for more!Genuine Hotels.com guest review
"It worked out"
Nice hotel. We got there late in the evening and they were over-booked (may have be a wedding and family re-union). There were a lot of children going back and forth from the pool. So it was very kid friendly :-) .They were very busy and did not have our rooms ready but, they quickly got us into one room and we got the second one shortly after that. […] The staff was very friendly. It was a good stay. The breakfast was a good deal. Read moreGenuine Hotels.com guest review
"Good, caring staff -- makes all the difference"
I was in St. Louis for a medical procedure at nearby St. Luke's, my second trip there. The first trip we went to a local Hilton where the staff acted bored and told us anything we wanted was not possible. But at this Marriott, every staffer was on the ball. Especially Rhonda, who drove me in the hotel shuttle to a local Walgreen's so I could pick up […] some supplies and took me to and from the hospital, was extremely helpful and friendly. The front-desk clerks and waitstaff went the extra mile, the kitchen really came through when I ordered things not quite like on the menu. The facility is handsome and up to date and the outdoor pool looked super. The only downsides: I wished it were possible to get fresh air, everything is hermetically sealed and it didn't seem like any comes in from the outside even through the ducts; the restaurant was not open at all hours posted (the bar was, but as a female I didn't want to eat alone in a bar); the room-service menu was so-so, heavy on salts and sauces and the portions too big (after wasting some food I learned to ask for a turkey sandwich with 2/3rds less turkey, not exaggerating); and though the Expedia says the hotel has "gift shops," what they have is one closet-sized room next to the front desk with a few choices of candy bars, soda and toiletries, not even magazines or newspapers. Since the hotel is not near stores and I wasn't driving, that was too bad. A very good place to stay overall. Read moreGenuine Expedia guest review
"Nice place, though walls are a bit thin"
We had a few noisy neighbors and the hotel room walls are clearly too thin. Sound-proofing would have been quite helpful. But overall the hotel was fine.Genuine Hotels.com guest review
"Nice place to stay."
Nice luxurious hotel and pool area. Friendly staff as well. Our room had plenty of outlets to choose from and free wifi!Genuine Hotels.com guest review
I loved the location even though it was about 20 minutes from downtown. The hotel was clean. I loved the outdoor pool and the indoor pool as well. Breakfast was wonderful.Genuine Hotels.com guest review
"stay in st. louis"
Only problem involved some real loud young men in the hallway around 1:30-2:30AM. WOuld have loved to know what room they were in and return the favor at 7:00AM.Genuine Expedia guest review
"Nice Hotel - close to airport."
Beautiful interior and pool area. Two restaurants on site and both served great food. Room clean and spacious. Would stay there again.Genuine Expedia guest review
"Great stay and convenient location"
Would stay there againGenuine Hotels.com guest review
"Home away from Home"
The staff is always very friendly and helpful. They make this the perfect place to stay when visiting St. Louis.Genuine Hotels.com guest review
"Brand New Renovation"
Convenient location and quick check-in. The beds were also very comfortable.Genuine Expedia guest review
"Great hotel and location"
Very clean and updated. Staff was awesome and quick to respond!Genuine Expedia guest review
This hotel is in the middle of nowhere. Prepare to get on the freeway and drive for even a bite to eat. The walls are the thinnest I have ever experienced. The person in the next room was talking on his cell. Not only could I hear him like he was in the same room, I could actually hear the person on the other end. Woke up several times thinking someone […] was in my room. If you do go, and I hope you don't, order the steak sandwich from the restaurant....awesome. Read moreGenuine Hotels.com guest review
"Nice place, worst bathroom in existence."
I went to this hotel for a conference, my room was very nice (though the TV was not configured to be bright enough). The common area men's room was woefully under prepared for this conference and within an hour began to smell similarly to a portopotty. It needed quite a bit of hands on attention during the day, and never saw much of any.Genuine Hotels.com guest review
Worse sleep ever. Beds are way to firm so if you are a stomach sleeper do not stay here. They don't have any pillow top beds. Can hear everything going on in the hallway and other rooms.Genuine Expedia guest review
I love this hotel, especially the pool and exercise room, there is such a view there with the small forest and trees and if you have time to take a walk the trails are great. It was especially neat this trip with the snow still on the ground and in the trees. Really relaxing atomosphere. The only issue I had and I'm sure it's a temporary one was the […] bad smell in the bathrooms on the lobby floor. Had a bad odor in both the men and womens bathrooms, obviously a sewer problem. I'm sure they will get that fixed though. Read moreGenuine Hotels.com guest review
The room was great and comfortable. Stayed for two days and housekeeping never came to make bed or straighten up room which I expect for a place as pricey as this.Genuine Hotels.com guest review
Very Clean...Excellent location... Very easy check in and check out...would definately stay here againGenuine Hotels.com guest review
"GREAT stay, GREAT staff!"
Staff was extremely nice, helpful, which came as a pleasant and welcomed surprise! It happily reminded us that people in St. Louis are a lot friendlier than other cities. Thank you!Genuine Expedia guest review
"Would definitely stay again!"
Very nice! Looking forward to another stay here!Genuine Hotels.com guest review
The workers were the nicest people I have ever met at a hotel, great service and complimentary breakfast was awesome. Very nice people and a great stay for our Christmas vacation.Genuine Hotels.com guest review
I have stayed here before. I booked here again because I think it is a pleasant, comfortable hotel. The location is great for me--close to relatives and places I like to visit while in St. Louis. I want to compliment David, who was particularly helpful on the phone and at the front desk. Thank you!Genuine Hotels.com guest review
Noisy patio with drunk people until 1am had to change rooms. The receptionist asked if I wanted to talk to the police as if it wasn't her problem. This may have been an isolated event but never stay in a low level over the patio.Genuine Hotels.com guest review
The hotel was suprisingly nice and had a sophisticated charm, extremely comfortable bed, and a fantastic breakfast buffet! We were traveling with our two teenage boys, who enjoyed the workout room and pools. The room would have been very comfortable for a romantic getaway too.Genuine Expedia guest review
goodGenuine Hotels.com guest review
This hotel was very modern, clean, and in a good location. This hotel is in a business district, and the hotel lobby is kept nice. Great experience and would stay again.Genuine Expedia guest review
We had a great stay! We are a young couple and there were quite a few young kids there, but it wasn't a bother. There is a mall nearby with a Cheesecake Factory which is amazing! The room was VERY nice and the best was unbelievable. We will be staying here again!!Genuine Expedia guest review
"Close to everything"
The hotel staff was extremely friendly and helpful. The hotel was close to everything in St. Louis that we came for (Galleria, Zoo, restaurants, movie theater). The pool was great...it was very clean and in a great spot right by the lake and a walking trail. We had the buffet breakfast and it was a great start to the day. We would definitely stay at […] this hotel again in the future. Read moreGenuine Hotels.com guest review
very nice hotel enjoyed our stay for the weekend. also had a basket convention there which was interestingGenuine Expedia guest review
"St. Louis couples retreat"
It was very nice the room we stayed in, pretty view and great amenities.Genuine Expedia guest review
Excellent hotel. Well maintained. Outdoor pool. Reasonable price.Genuine Expedia guest review
"I can't recomend it"
Hotels.com advertised it as having a sauna. The thing hasn't been there for years. The hot tub was broke and judging from the rusty old sign had been for some time. The pool has a capacity of 25 but I stopped counting at 40. The weight room was missing weights. The breakfast buffet was good.Genuine Hotels.com guest review
"Nice hotel experience"
it was a very nice experience, i was there for only one night and i didnt have any complaints.Genuine Expedia guest review
"Easy stay for me"
This property is very convenient to the business I was in town for. Like it generally, the bed/pillows is not as comfortable as I'd like, but whata you gonna do...Genuine Hotels.com guest review
"Close to places we wanted to visit in St. Louis."
It was a nice, comfortable, and clean hotel. Enjoyed my stay at St. Louis.Genuine Hotels.com guest review
"Great hotel for anyone and everyone."
Nanette, who was at the desk when I arrived, was very, very helpful and courteous. I told her I was leaving right away for a party and she not only allowed me to stay in the short term parking, but while I went upstairs to drop off my luggage she very kindly printed out the directions to the restaurant. It is so nice, and sadly to say a surprise, to […] be the recipient of this kind of service in 2012, I thought it was a thing of the past. Read moreGenuine Expedia guest review
"Good hotel for a short stay"
The air conditioner was broken the entire time and was asked to be fixed multiple times. It was very hot in the room at all times.Genuine Expedia guest review
"Wonderful hotel, but have suggestions."
Had a wonderful stay at the Marriott, however traveling with a 4 month old baby and finding no refrigerator or microwave in our room posed a real problem with keeping formula and making bottles. We made do with a cooler of ice and had a great time anyway. My 4 yr. old grandson loved the pools.Genuine Expedia guest review
The 5 friends and I who stayed in the hotel during our "girls' weekend" were totally impressed with the facility and the friendliness of the staff. The location was great for getting to places in the city or out in the suburbs. We look forward to visiting again.Genuine Hotels.com guest review
"Very convenient to shopping and eating out"
Loved the setting at the hotel with the lake and trees in the background. The outdoor pool was very nice, and we did enjoy it despite the very hot weather. The parking garage was great during the heat. We would definitely stay here again!Genuine Hotels.com guest review
Hotel is stylish and comfortable. I thoroughly enjoyed my stay!Genuine Hotels.com guest review
"Clean and Quite"
This was a great place to spent a relaxing weekend. The neighborhood is quite. The lake is beautiful. The pools are well maintained with comfortable seating areas. There is also plenty of parking.Genuine Hotels.com guest review
"Love the restaurant!"
Great restaurant. Clean updated rooms and friendly staffGenuine Expedia guest review
"it was a marriott"
It is a Marriott and the people were pleasant the service excellent.. and the perks as well... everything top flight....Genuine Expedia guest review
We had a great time. While eating dinner, some one in the kitchen was speaking very loud and using obscene language ... we could here this in the dining room. I talked with the waiter and he was very apologetic and handled the situation well. Over all, we had very nice experience.Genuine Hotels.com guest review
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