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  • Hotels
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  • Novotel Phuket Resort
  • All hotels in Kathu, Thailand
All hotels in Kathu, Thailand
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1 room,  2 adults 
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Room 1:

Novotel Phuket Resort - Kathu

7.908187, 98.297874
4 stars
282 Phrabaramee Rd, Patong Beach Road, Patong, Kathu, 83150 Thailand ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $86
available on 05/26/13
Price Match Guarantee
4.1 58 5

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    Novotel Phuket Resort
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    Landmarks near Novotel Phuket Resort

    • Kalim Beach Hotels - Kathu 770 yards
    • Sphinx Theatre Hotels - Kathu 1200 yards
    • Patong Hospital Hotels - Kathu 1500 yards
    • Patong Boxing Stadium Hotels - Kathu 1600 yards
    • All landmarks in Kathu

    Nearest hotels to Novotel Phuket Resort

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    • 7Q Resident
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    Top Hotels in Kathu

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      2.5 stars
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      Great value for the money. The room is clean but near zero storage for your cloth. The location of the place is very good! There are steps to climb, but the views from the room compensates for the effort. The bungalows are at the far end of the beach in a beatutiful setting. Shopping, better restaurants are about 20 minutes of beach walk away. There are restaurants right on the beach below the bungalows. Starbucks is about 45 minutes beach walk at the other end of the beach. The bar also has beatutiful view with free wifi. The staff is very friendly.

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    Overview of Novotel Phuket Resort - Kathu

    Location.
    Novotel Phuket Resort is close to Kalim Beach, Patong Beach, and Bangla Night Street. Also nearby are Kalim and Jungceylon Shopping Center.

    Resort Features.
    Novotel Phuket Resort has an outdoor pool, a sauna, and a fitness facility. Wireless Internet access is complimentary in public areas. Business amenities at this 4-star property include a business center, small meeting rooms, and limo/town car service. The resort offers 2 restaurants along with a coffee shop/café, a poolside bar, and a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and currency exchange. Additional amenities include a children's pool, multilingual staff, and a garden. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request) and a shopping center shuttle. Onsite parking is complimentary. The property has designated areas for smoking.

    Guestrooms.
    Rooms open to balconies. The 215 air-conditioned guestrooms at Novotel Phuket Resort include minibars and safes. Complimentary wireless high-speed Internet access is provided. Rooms are equipped with flat-screen televisions with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer shower/tub combinations, bathrobes, makeup/shaving mirrors, and hair dryers. In-room coffee/tea makers and complimentary bottled water are provided. Additional amenities include windows that open and complimentary toiletries. In addition, amenities available on request include irons/ironing boards and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.

    Image of Novotel Phuket Resort, Kathu
    4.1 out of 5 Excellent (58 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The location could not be better. Setup on the hill, it overlooks the beach and is removed from the hubbub of town. It is a 4 star - so expect that it... is just that. Stairs are everywhere, no elevators, so request first floor (about 12 stairs) if that is a problem for you. Shuttle to & from entrance makes the entry hill a non-issue. Staff was great - really great - especially Kathy!! Patong itself was a total disappointment. It is dirty, filled with street hockers and certain groups have price fixed everything from tuk-tuk and taxi's, to activities. 200 baht for a 6 block ride is ridiulous. One fab resturant was Mr. Goods - great seafood at a reasonable price. by KG  from USA on 03/13/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Superior, Two Single Beds

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Single Beds
    Opening to a balcony, this room measures 291 square feet (26 square meters). Get a good night's rest with cotton linens and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected, and the flat-screen TVs is offered for your entertainment. A minibar and a coffee/tea maker are provided. Complimentary bottled water, a safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (surcharge)

    Superior, One King Bed

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Opening to a balcony, this room measures 291 square feet (26 square meters). Get a good night's rest with cotton linens and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected, and the flat-screen TVs is offered for your entertainment. A minibar and a coffee/tea maker are provided. Complimentary bottled water, a safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (surcharge)

    Superior, Two Single Beds, Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Single Beds
    Measuring 291 square feet (26 square meters), this room opens to a balcony with ocean views. Get a good night's rest with cotton linens and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected, and the flat-screen TVs is offered for your entertainment. A minibar and a coffee/tea maker are provided. Complimentary bottled water, a safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (surcharge)

    Superior, One King Bed, Ocean View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Measuring 291 square feet (26 square meters), this room opens to a balcony with ocean views. Get a good night's rest with cotton linens and blackout drapes/curtains. The private bathroom has a shower/tub combination, as well as bathrobes, complimentary toiletries, and a hair dryer. Complimentary wireless Internet access and wired Internet access (surcharge) keep you connected, and the flat-screen TVs is offered for your entertainment. A minibar and a coffee/tea maker are provided. Complimentary bottled water, a safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Balcony
    • Bathrobes
    • Blackout drapes/curtains
    • Cable TV service
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Flat-panel TV
    • Free Wi-Fi
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Minibar
    • Private bathroom
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Wake-up calls
    • Welcome amenities
    • Window opens
    • Wired high-speed Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time starts at: 2 PM
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Early departure fee charged
    • Pets not allowed
    • Caters to couples
    • Caters to families
    • American Express
    • MasterCard
    • Visa

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Beach/pool umbrellas
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Garden
    • Patio
    • Poolside bar
    • Suitable for children
    • Swimming pool - children's
    • Swimming pool - outdoor
    • See more facilities
      • Babysitting or childcare (surcharge)
      • Bar/lounge
      • Children's club (surcharge)
      • Free guest parking during stay
      • Free Wi-Fi
      • Luggage storage
      • Number of restaurants - 2
      • Pool cabanas (complimentary)
      • Pool sun loungers
      • Shopping center shuttle (surcharge)
      • Total number of rooms - 215
      • Tours/ticket assistance
    • Rooms (all rooms include)
    • Bathrobes
    • Blackout drapes/curtains
    • Complimentary toiletries
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board (on request)
    • Makeup/shaving mirror
    • Welcome amenities
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Cable TV service
      • Coffee/tea maker
      • Complimentary bottled water
      • Daily housekeeping
      • Direct-dial phone
      • Flat-panel TV
      • Free Wi-Fi
      • Minibar
      • Private bathroom
      • Sewing kit
      • Shower/tub combination
      • Turndown service
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
    • Services
    • Fitness facilities
    • Free parking
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Porter/bellhop
    • Sauna
    • Secure parking
    • Security guard
    • Supervised childcare/activities
    • View more services
      • Airport transportation (surcharge)
      • Beauty services
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
    • Business & Event
    • 24-hour front desk
    • Business center
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Coffe House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
    Old Fisherman - This restaurant specializes in seafood and serves dinner only.
    Ruen Thong - This restaurant specializes in Thai cuisine.
    24-hour room service is available.

    Recreation

    An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness facility.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bungee jumping nearby
    • Scooter/moped rentals nearby
    • Swimming on site
    • Tennis on site

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Kathu, Thailand
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    Novotel Phuket Resort Patong Beach

    A short guide to Patong Beach

    Located on the west coast, Patong Beach is the most popular beach in Phuket. This two-kilometre-long beach offers everything from water sports and massages to food and drinks. The nightlife selection is infinite, including the famous Soi Bangla with its numerous bars, neon lights, and night clubs; dining along cliff-side restaurants with views of the coast, or at the two Thai food courts on Rat-U-Thit Road. The beach transforms into a night bazaar nightly, packed with colourful stalls selling beach wears and leather goods.

    see all hotels in Kathu

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Kalim Beach - 800 yards
    • Kalim - 900 yards

    0.50 - 1.0 mi

    • Sphinx Theatre - 1200 yards
    • Patong Beach - 1500 yards
    • Patong Hospital - 1500 yards
    • Patong Boxing Stadium - 1600 yards
    • Paradise Complex - 1600 yards

    1.0 - 3.0 mi

    • Jungceylon Shopping Center - 1.2 miles
    • Bangla Boxing Stadium - 1.2 miles
    • Bazaan Fresh Market - 1.3 miles

    3.0+ mi

    • Phuket Intl. Airport (HKT) - 14 miles
    • Krabi Intl. Airport (KBV) - 49 miles
    All hotels in Kathu, Thailand
    Reviews
    • All (58)
    • Business (4)
    • Romance (9)
    • Family (3)
    • Friends (6)
    • Other (36)
    4.1 / 5
    Excellent

    Score breakdown (from 58 reviews)

    • 5.0
      (27)
    • 4.0
      (16)
    • 3.0
      (9)
    • 2.0
      (4)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.2
    • Comfort
      4.0
    • Condition
      4.0

    Reviews: Overall

    • < Previous
    • Page 1 of 2
    • Next>
    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Fabulous place!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very lovely!
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    The Dukes
    US

    Novotel Phuket Resort - Kathu
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      4.0
    Up on a hill. Have to take hotel shuttle to front gate. Charge extra for every little item. Local phone calls! Charge 990 baht to call a taxi to come to lobby.Can get a taxi down at front gate that will come to lobby for 600 baht. Ripoff! Rooms are very small. Staff is very nice & are not paid hardly any money. 4000 baht per month. Hotel is not close […] to anything. Have to take tuktuk or taxi to shopping. Hotel is way overpriced for the area. Would not stay here again Read more
    Genuine Hotels.com guest review
    9 night trip in Mar 2013
    Ken
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Great Location - Away from the noise"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The location could not be better. Setup on the hill, it overlooks the beach and is removed from the hubbub of town. It is a 4 star - so expect that it is just that. Stairs are everywhere, no elevators, so request first floor (about 12 stairs) if that is a problem for you. Shuttle to & from entrance makes the entry hill a non-issue. Staff was great - […] really great - especially Kathy!! Patong itself was a total disappointment. It is dirty, filled with street hockers and certain groups have price fixed everything from tuk-tuk and taxi's, to activities. 200 baht for a 6 block ride is ridiulous. One fab resturant was Mr. Goods - great seafood at a reasonable price. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in Mar 2013
    KG
    US

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "good location but a rather tired hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The rooms are rather dated and tired looking, and the facilities on-ground is feeling limited, although they have been well kept. It is located at the North end of Patong and is great for a quiet and restful night stay, and yet only a 5 minutes walk to town. I think I would expect a bit more from the hotel.
    Genuine Expedia guest review
    Other trip
    Feb 19, 2013
    frychan
    US

    Novotel Phuket Resort - Kathu
    2.0 / 5
    Fair
    "Mildew rooms"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      1.0
    Old and smelly of mildew. The hotel needs an entire makeover. Lots of rules; I misplaced my plastic credit card style room key and they wanted to charge me 300 baht to replace it. The breakfast buffet was not a comfortable experience as it was very crowded and not very palatable. The view was nice but the hotel is s long way from downtown Patong. The […] hotel was overpriced into opinion; the call it 4 star but just throwing a hair dryer in a drawer doesn't make it a nice stay. Also they charged 1500 baht to bring in an unregistered guest after 10:00 PM. I'll never stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Feb 12, 2013
    Sammy
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Had a great time
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    Cal
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Great stay, hands down."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Staying at the Novotel Resort was truly a great experience for my family. The staff was super, and so helpful. They helped you with excursions, local transportation, and located in a perfect spot, just outside the downtown area. The beach was just across the street from the hotel, and well maintained by a local business owner. My kids were able to snorkel […] and see variety of fish right at that beach. The resort offered a great breakfast buffet for dirt cheap. Overall, a great place to stay during your visit to Phuket. Read more
    Genuine Expedia guest review
    Other trip
    Jan 12, 2013
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Can be a little noisy from the nightlife in the downtown area, but the convenience of location outweighs this disadvantage. Hotel rooms also need updating and the breakfast buffet could have fresher foods. However, the greenery and hills are a delight to be around and the hotel staff was outstanding, very friendly and accommodating.
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    Robyn
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Nice place overlooking Patong Beach"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This is a very nice hotel/resort even if a little weathered over time. However, the taxi/ tuk tuk mafia are ruining Phuket and especially Patong.
    Genuine Expedia guest review
    Other trip
    Dec 23, 2012
    Jason
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We had a very nice stay in this hotel, it was closed to the beach and we had a very nice view from our room. People at the hotel were very friendly.
    Genuine Expedia guest review
    Other trip
    Dec 23, 2012
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Wake up to one of the most beautiful views ever."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Beautiful settings, staff are helpful, location is incredible. Along Patong beach, 10 minute walk from the night life of Bangla road. The hotel needs a little bit of maintenance but is overall comfortable. Hotel provides several much needed services, like tours booking desk, transportation bookings desk, spa (not amazing). But a bit more expensive […] than getting the same services in town. I guess you pay for the convenience. Hotel food is good but variety was lacking. Read more
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    Moussa
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Great hotel for a quiet stay in Patong"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed here for four days on our trip to Phuket. We really liked this place as it is close to the beach but in a quiet part of Patong. The hotel has nice views of the ocean and Patong. The lobby and pool areas are really impressive. It is quite a walk up the hill to your room from the lobby or from the stree to the hotel but they do have a shuttle […] service but sometimes it is a long wait for the service. Our room was supposed to be a sea view but we could barely see the ocean because of the cocunut trees. The room was very nice with a charming feeling to it. We had to get the safety box fixed twice and that took a day which was disappointing. Overall we had a very nice stay here. The pools are really nice and the staff are friendly and helpful. We enjoyed our stay here. Read more
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    Adam
    US

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "There are better optioNa in the same area"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Not value for money. Hotel staff should be friendlier. Could do with few more smiles.
    Genuine Expedia guest review
    Other trip
    Jun 21, 2012
    Sachqin
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Good"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location and the vier from hotel was nice. I recommend this to couples or families. It could be better if they had bigger pools.
    Genuine Expedia guest review
    Other trip
    May 8, 2012
    Serhat
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "amaizing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    not comparable. we loved this hotel very much I'd recomend it to all my friends
    Genuine Expedia guest review
    Other trip
    Apr 23, 2012
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Wonderful Time in Phuket!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was wonderful, the staff was very friendly and helpful - the pools were just awesome, and the restaurants great. We loved how the hotel was close enough to town to allow us to walk, but far enough away to be quiet and peaceful. We would stay here again in a heartbeat!
    Genuine Expedia guest review
    Other trip
    Apr 20, 2012
    Brenda
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Incredible hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I have never wrote a review of a hotel i've stayed at before but I must say, this hotel is a must stay in patong. The views are beautiful, the rooms are clean, and the service is exceptional. Any issue I had was resolved quickly, the staff was always smiling ready to assist, and I really had a great time. If i ever am fortunate enough to visit Phuket […] again, I'm definitely staying at Novotel. Read more
    Genuine Expedia guest review
    Other trip
    Apr 8, 2012
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I really appreciated that this hotel in the Patong beach area is walking distance from the Patong scene but out of the way of the mayhem enough that it still feels quiet and private still. We spent most of our time in Phuket in Panwa beach (more out of the way) but I loved getting at least a couple days in Patong. I am not into the crazy party scene […] so I was relieved that this hotel let me come and go with a short walk from the Patong scene as I felt up for it. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2011
    Suzanne R
    US

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "Hotel of Smily faces "a warm stay""

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The Hotel very acceptable, clean, food is delicious with lovely restaurants, staff are so welcoming and the sea view is wonderful! The location of some rooms are very far from the reception i.e. too many stairs to follow... if you have an acceptable budget I advice avoiding what is called "superior rooms" and go for the sea view rooms. have a great […] stay! Read more
    Genuine Expedia guest review
    Other trip
    Nov 10, 2011
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "No maintenance was done to the rooms"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    The location for the hotel was extremely wonderful, but for the families, who have an infant, is difficult if they got a room in the upper floor and they don’t have an elevator in the hotel for the rooms. Also the toilet was damage and very old hotel even no maintenance to the rooms. The first room they gave was very bad and the WC was without water […] hose and the shower dish was in bad condition. But the service of the house keeping and reception was very good. Read more
    Genuine Expedia guest review
    Other trip
    Jul 3, 2011
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Perfect location on Patong beach"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    For those that want to stay near Patong beach but don't want to be in all the hustle bustle, the Novotel is the perfect place. Staff at the resort were helpful and polite. Great views from up on the hill. Great location. Would recommend to others and would stay again.
    Genuine Hotels.com guest review
    5 night romance trip in Dec 2010
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    1.0 / 5
    Poor
    "Extremely unfriendly to unregistered Thai guests"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    I invited a Thai friend to join me for breakfast at the hotel. Upon her arrival the hotel staff insisted that she surrender her ID while she was on the property and treated her as if she was a criminal or prostitute. She is one of the most honest, upright and dignified people that I know. This treatment was insulting and embarrassing to both of us. […] The hotel staff here are clearly programmed to assume the worst and treat their guest accordingly. I will not stay in a Novotel again. Read more
    Genuine Expedia guest review
    Other trip
    Oct 14, 2010
    A Traveller
    US

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "The best choice in Patong"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good location, good service! If you like mountain climbing Novotel is your choice!
    Genuine Expedia guest review
    Other trip
    Jun 30, 2010
    Andrey
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Excellent service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Didn't really make a lot of use of the facilities as we were busy doing other things, but enjoyed the breakfast buffet. Rooms were nice and spacious and had a patio (although the weather wasn't really conducive to sitting outside when we went :) ). Also has a tourism desk so you could just go up and ask about tours and they would book them on your behalf […] and get you picked up from the hotel reception, so that was very straightforward. Would like to go back for a bit longer and actually enjoy the pool and try the Thai restaurant :) Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    Alex
    GB

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    AU

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "Nice hotel if you want to be on Patong beach"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was good and if you are looking for a beach vacation it would be ideal. Personally, I was there for diving so a different location with more restaurants in the neighborhood would have been better. That said the service was wonderful, the staff were friendly and I was amazed how well they remembered me especially during the busy Songkran festival. […] The only reason I would not stay again is I would prefer a quieter location away from Patong beach with more restaurants in walking distance. I would certainly consider the other Novatel or Millenniam but I don't think I would go back to Phuket, there are so many parts of Thailand I have not seen. Read more
    Genuine Hotels.com guest review
    10 night trip in Apr 2013
    A Traveller
    CA

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Novotel Resort Patong"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    What a lovely hotel - excellent service, very friendly bellboys and restaurant staff. What makes me laugh is other guests complain about the hotel shuttle service is infrequent - what they mean to say is those guests are too lazy to walk to main hotel lobby via fisherman's restaurant. The Hotel is clean and friendly. Location is the hotel is excellent […] which is right opposite Baam Rim Pa and Jo's downstairs restaurants. Plus a short walk from excellent Thai beach shack right on the beach. The hotel has 3 pools a smack bar, plus 3 restaurants etc etc the list goes on. Make sure you take a trip north to the quiet beaches. We loved it. Read more
    Genuine Hotels.com guest review
    13 night romance trip in Jan 2013
    Adrian
    GB

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Breakfast spead is good Facilities are well maintained Staffs were patient and prompt to respond to requests
    Genuine Expedia guest review
    Other trip
    Dec 15, 2012
    Mark
    SG

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "A great wedding anniversary"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The only problem with our stay was that being used to a waterbed, my neck played up badly, but the staff made up for it by putting mattress overlays on the bed and massages for both my wife and myself. Overall the staff are fantastic, friendly and helpful in any way possible. Even with the hard bed we will be going back for our next holiday there, I'll […] organize the the Mattress overlays up front. Read more
    Genuine Expedia guest review
    Other trip
    Oct 21, 2012
    Martin
    AU

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Loved the Staff and the Resort."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We spent 14 nights at the Novotel on Patong Beach. we had our 12 year old and 1.5 year old. The staff were fantastic. They made our stay really enjoyable. The staff loved our boys, especially the little one. We were made very welcome. Everyone always greeted us with a smile. The pool bar staff were very helpful and friendly. The reception ladies always […] greeted us and were very friendly to our family. The Resort is situated on top of a hill. This added to the beauty of the Resort. Fabulous views. It made the Resort seclusive. There were alot of stairs, which did not bother us. We enjoyed the exercise. There is a free bus to take you up and down the hill, whenever you need it. We would often choose to walk the hill for exercise. Smoking in most outside areas was the only problem we encountered. Especially around the pool area when we would be relaxing. Often causing us to leave the area, especially with children around. If no one around was smoking it was perfect! Loved the Resort and will stay here again on our return to Phuket. Once again the staff were wonderful. Jodie, Rodney, Jakob and Kobi. Read more
    Genuine Expedia guest review
    Other trip
    Oct 14, 2012
    Jodie
    AU

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    SG

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    beautiful hotel, amazing service, great massasge, breakfast was delicious
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    AU

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Novotel Patong"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was nice and clean, staff were nice. Overall happy.
    Genuine Hotels.com guest review
    7 night romance trip in May 2012
    Hayley
    AU

    Novotel Phuket Resort - Kathu
    2.0 / 5
    Fair
    "Not worth it..."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    The service at this hotel is absolutely atrocious. They were not helpful and not friendly. The location is good and the pool is really nice, but those are the only highlights to mention. They have many staff walking/sitting around doing absolutely nothing. To give a quick example, my wife and I went to the hotel bar to get a snack the evening we first […] arrived after a long day of travel. There were 2 bartenders behind the bar and it was just my wife and I in the entire place. They paid no mind to us and we had to call them over to order drinks and clear away our dishes when we were done. At a 4 star hotel you would certainly expect certain things to be done without asking. At the pool there were dishes at a nearby table collecting bugs for over 2 hours - we had to walk down to find 4 staff members sitting behind the pool bar playing cards and ask them to come clear away the things. Read more
    Genuine Hotels.com guest review
    6 night trip in Jan 2012
    A Traveller
    AU

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Simply Awsome"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel offers breathtaking views overlooking the town of phuket & also the ocean. treats its guests with politeness & charm. The hotel is far enough from the hussle & bussle of Phuket but close enough for u to not miss out on any of the action. Offers all the facilities of 5 star hotels. Read a few negative reviews about this hotel being situated on […] a hill. without the hill there are NO views.. So suck it up!! Besides there's a free shuttle service that takes u up & down the hill. Would we (honeymooners) stay here again? Absolutely, without a doubt! Enjoy ;-) Read more
    Genuine Expedia guest review
    Other trip
    Dec 12, 2011
    A Traveller
    AU

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "Try a little harder to please your clients!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    We stayed at the Novotel for 5 days. It is quite nicely located but be prepared to walk into town or pay for transport each time. The hotel shuttle service is a waste of time with it being 'full' all the time. If you are lucky, you may get a seat in 3 hours from requesting one. Fascinating seen as the shuttle taxi's stand around parked while customers […] are queing up for a ride into town. Also, we arrived after a long haul from SA and asked sat around for 4 hours keeping busy, although extremely tired and then asked to access the room 20 minutes before check in time to be ignored for 15 minutes and then told we had to wait for the check in time! Surely a little customer service should prevail here? We asked to be located near to the pool and reception area and was placed in the 3rd furthest block away! Very hilly with lots of walking and climbing, which was fine for us but not sure it would be for other people. One the positive side, the rooms were nice and clean, the staff always had smiles and the vibe was pleasant. We wouldn't repeat our stay here. Read more
    Genuine Hotels.com guest review
    5 night romance trip in Sep 2011
    Simone C
    ZA

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Overall great, many stairs no good for young children & elderly."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We visited with 3 children - 20, 16 & 12 yrs of age. Good location but many stairs & levels made it hard for young children, elderly or those not so fit. Staff and service were excellent, food & drinks good value but less than 4 star quality & breakfast buffet just OK. Families on a lower budget will find good value & enjoy the 3 swimming pools over […] 3 levels. Excellent, great value, waterfront restaurants just across the road - with trips to the main shopping district ( 2km ) around 200 baht / USD $6 each way. Kellie & Paul Geelong/Melbourne Sep 2011 Read more
    Genuine Expedia guest review
    Other trip
    Sep 25, 2011
    Paul M
    AU

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Novotel Phuket - close to the patong beach"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Novotel Phuket was a pleasant experience. The only drawback was that our room was in the first block right next to the exit date and hence the view was of the roads with a wee bit of ocean view. The other blocks would definately have rooms with far superior view. However this doesnt take away from the comfort of the rooms or the comfortable hotel. Its […] located on one end of patong beach (the cleaner and quieter end though) so its a 15 min walk to bangla street or a 10 min stroll to beachside eating restaurants. While it has 3 levels of swiiming pools they are a wee bit small. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2011
    alpana mi
    AU

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Stunning hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Novotel is a stunning hotel, very friendly and helpful staff. The location is perfect, not to close to the busy'ness but yet close enough to enjoy. The decor and ambiance is vivacious and the hotel setting is gorgeous. An absolute must when staying in Phuket, Patong Beach.
    Genuine Hotels.com guest review
    7 night romance trip in Jun 2011
    Maralize
    IE

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "great hotel close to the action but far enough away from the noise loved it"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    I can't fault this place just what I wanted a quick ride into the main town a steady walk,, clean spacious rooms nice pools . just great
    Genuine Expedia guest review
    3 night trip in Apr 2008
    doug
    GB

    The following reviews were posted by Hotels.com guests from other countries

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    14 night trip in Feb 2013
    A Traveller
    SE

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    24 night family trip in Feb 2013
    A Traveller
    SE

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "快適でした"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    特段にホテルが豪華とか立地が素晴らしいとかないですが、ビーチにも近く、ホテル内の三段式のプールもリラックスするには十分で、値段を考えれば、とてもリーズナブルだと思います。 ホテル従業員はとても笑顔が絶えず気持ちが良い方ばかりでした。
    Genuine Hotels.com guest review
    3 night business trip in Jan 2013
    Honey Bangkok
    JP

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "Fint hotell"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Dette var et fint hotell som ligger oppe i en åsside, borte fra alt mas og kjas som man ellers finner nede i sentrum. Avstandsmessig var det langt å gå for å komme til shopping/sentrum, men dette var løst ved at de hadde gratis shuttle-bus til sentrum et par ganger til dagen, veldig praktisk og greit! Dersom en ville se hva nattelivet hadde å by på […] senere på kvelden, var betjeningen ikke sen å be om å bestille taxi. Nydelig utsikt fra resepsjonsområdet, flotte basseng og grei service/mat i pool-baren. Buffeten på hotellets ene restaurant er IKKE å anbefale. Vi hadde store forventninger når det skulle være BBQ-aften, men kjipe wiener-pølser og spaghetti med tomatsaus svarte ikke til forventningene... Rene og fine rom, gratis wi-fi. Vær nøye med å levere inn bassenghåndkler dersom dere låner dette, og følg med på at de signerer inn håndklærne. Holdt på å måtte betale "boten" for å ikke levere dem inn, fordi basseng-gutten hadde glemt å signere i boken sin - kjedelig. Ellers et veldig flott hotel dersom man vil ha en rolig og bedagelig ferie nær Patong beach! Read more
    Genuine Hotels.com guest review
    7 night trip in Dec 2012
    A Traveller
    NO

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding
    "Riktigt bra hotell"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ligger lite i utkanten av Patong vilket passade oss perfekt. Fina rum med riktigt bra standard och en bra frukost buffé med mycket att välja på. Vi kommer nog tillbaka!!!!
    Genuine Hotels.com guest review
    2 night family trip in Dec 2012
    Johan
    SE

    Novotel Phuket Resort - Kathu
    1.0 / 5
    Poor
    "お勧めしません"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    新しいホテルではないことは承知していましたので、あまり期待はしていませんでしたが、ひどかったの一言に尽きます。エアコンつければカタカタという音が止まらずつけていられません。トイレの下水の音なのか妙な音がして続いていました。隣の部屋の声がよく聞こえます。隣の子供の声で目が覚めました。掃除がとにかく遅い。3泊しましたが一度も掃除はしてもらえませんでした。さすがにゴミ捨てとタオルの交換には来てもらいましたが。 設備だけでなく、スタッフのサービスも問題ありです。最後の精算時には請求書をチェックしたら朝食が同じ日に二回請求してあったので取り消しを求めたら、何か特別なサービスを頼んだからではないのかとか言われ、こちらがサインをした伝票の提示を求めたら、前日のルームサービスの別の伝票をこれを見ろと言わんば […] かりに見せられたり。結局、伝票などあるわけがなく取り消してもらいましたが。また、すでに予約時に支払い済みの夕食が請求されていて、こちらも取り消しを求めたら、部屋で食事した場合は駄目だとか何だとか言われ、チェックイン時に確認した旨伝えると、その時のスタッフの名前、顔を覚えているかといわれ、呆れてしまいました。結局上位者を読んでもらいクレームを言って取り消してもらいましたが。 ほかの人には決して進められないホテルです。 Read more
    Genuine Expedia guest review
    Other trip
    Jan 8, 2013
    A Traveller
    JP

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "家族連れで、ちょっと焦ったこと"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    大体は満足しています。ホテル自体の環境や、食事、周辺の利便性などは。 ただ、ひとつだけ、困ったことがありました。 家族で一部屋を利用したのですが、部屋にはいきなり見えるところにコンドームが。。。。子供に気付かれないようにあわてて隠しました。 こういうのに、少しは気づかいがあってもいいのでは。
    Genuine Hotels.com guest review
    3 night trip in Dec 2012
    ゆうき
    JP

    Novotel Phuket Resort - Kathu
    3.0 / 5
    Good
    "プールは最高。サービスいまいち。"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    まず、プールは3つあり、リゾート感満載。 タオルの貸し出しプールスタッフは、愛想が無くて最悪だが、飲み物や食べ物あるカウンターのスタッフは良い。 チェックインのカウンターのタイ人スタッフは、いい加減でダブルベットの部屋を予約していたが、シングル二つの部屋にされる。  只、日本人スタッフが一人だけいて、さすが親切。  部屋は、オーシャンフロントならラッキーだが、それ以外なら古い感じで、高級リゾートホテルになれた人だと、すこし辛いかも、、、立地はパトンビーチまで、200バーツ(550円くらい)なので、良いと思う。 全体論としては、タイ人スタッフがもう少し教育され、部屋がオーシャンフロントに当たれば、中々いいホテルだと思う。
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    びんせんと
    JP

    Novotel Phuket Resort - Kathu
    4.0 / 5
    Excellent
    "빠통시내 이용이 쉽진 않은듯 하네요."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    여름 휴가로 5박중 2박을 머물렀는데요. 어짜피 첫날은 늦게 첵인하고 둘째날 섬투어 갔다가 시내가서 식사하고 쇼핑살짝 하고 다음날 다른 리조트로 이동이라.. 좀 저렴한 곳 묶는다고 해서 예약했네요. 정실론까지 무료 셔틀있다 해서 예약했는데, 사실 셔틀버스 이용이 쉽지는 않네요. 자주 있는게 아니고 시간도 애매해요. 조식도.. 뭐.. 그냥저냥 하네요. 조식불포함으로 갔는데, 조식가격은 저렴한 편입니다. 주요 손님들은 서양인들이 많아요. 동양인은 중국인이 조금 있고, 일본인, 한국인은 많지 않았어요. 수영장이 3개 있어서 놀기엔 괜찮았네요.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    A Traveller
    KR

    Novotel Phuket Resort - Kathu
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    14 night romance trip in May 2012
    A Traveller
    DK
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