"Good value / good location"
The hotel was tucked back in a private area that was easily missed, but once we found it we were pleased with our choice. Room was clean and comfy. Staff was very pleasant. Breakfast was the usual "continental" fare, but was what was expected. I would definitely stay here again. Was very convenient to major streets and shopping and the price was ri […] ght. Read moreGenuine Hotels.com guest review
Difficult to find. Signage was non-existent. Desk clerk did not know that the restaurant was right behind and next to the hotel. Television did not work.Genuine Hotels.com guest review
We were allowed to have our dog with us which was convenient. Breakfast was good, there were many choices. I would have liked it if the carpeting was newer as our room had a big stain on it, although maybe we got that room because we had our dog. :)Genuine Hotels.com guest review
"worst hotel ever"
it was a nighgtmare. my colleagu found roach in her bathroom. My room carpet had stains, the shower door was falling apart. I'll not recommend this hotel to anyone. Not even my worst enemy!Genuine Hotels.com guest review
The hotel was good and good price. I will be there again!Genuine Expedia guest review
We enjoyed it. Close to restaurants and nightlife.Genuine Hotels.com guest review
"Estuvimos solo una noche, cumplió las expectativas"
Agradable, ubicación pegada a vías rápidas y cerca del centro. No ponemos objeción para recomendarlo.Genuine Expedia guest review
"Gutes Hotel für eine Zwischenübernachtung"
Gute Lage direkt am Highway. Essensmöglichkeiten in der Nähe. Freundlicher Service. Zimmer sauber und ausreichend groß. Frühstück über den Erwartungen mit Wafeln, Rührei, Cornflaces usw. Wir sind sehr zufrieden gewesen.Genuine Hotels.com guest review
Buen balance por el precio y ubicación para las compras en AuroraGenuine Hotels.com guest review
値段が安い割には朝食サービスもあり、良かったけど、周辺にお店が少ないのと、シカゴ市街地からは遠い。Genuine Hotels.com guest review
"Very nice overall, but small rooms for a family"
12/02/14 Azmaveth Little Rock, Arkansas
The staff at this hotel was extremely friendly, and the property as a whole is very clean and well-kept. We stayed in a room with two double beds and it was very cramped for our family of four -- significantly smaller than a typical room. I also found the bed to be quite hard and I woke up each day with a sore back. The furniture was all very nice, and the room itself was very well-kept. The room included a large mini-fridge and microwave, which was very nice. The continental breakfast was a smidge above normal, as every day they offer scrambled eggs and sausage. All things considered, I would not stay here again unless they upgrade their mattresses and I am travelling alone.
10/14/14 David B Trenton, Missouri
I am a business traveler and stay all over the US. I am a non-smoker and was traveling alone. I got an email a few hours after checking out and was told I was being charged $150 for smoking in my room! I was polite and notified them I am a non-smoker and there is no way, they must have the wrong room. after a couple more emails, I tried calling, the manager is sure I smoked! I will advise my entire company to NEVER stay at this hotel and I have written an email to Choice Hotels Corporate as I am a diamond elite member of their chain as are about 15 of my employees! If they don't take care of this, Choice Hotels will lose all of our business!
"No surprises... quiet, clean, comfortable stay."
09/15/14 Ed K Champaign, Illinois
Room was clean, bed was comfortable. Room had some obvious wear... holes in the wall from where things had been moved around, carpet was starting to show signs of wear. Room was supposed to be handicap accessible, but it was too small for that. No way that a wheelchair could be placed along both sides of the bed. The size of the bathroom was fine, but room was too small to be fully accessible for someone in a wheelchair. Since the room was small, it had a smaller than usual TV as well. The size of the breakfast room was much too small. Selection was fine... eggs, sausage, waffles, and the rest of the typical continental breakfast items.... it could only seat around 20 people at the most. It was well stocked despite a few people grabbing as much food as they could, and then filling large thermos bottles with coffee... leaving others to wait for more food and more coffee. Finally, I just grabbed some food and went back to my room to eat it. Route 59 (the north/south road nearest to the Sleep Inn) is under major construction, and is a nightmare during high traffic times. Use Diehl Road or I-88 instead.
08/03/14 Kenn R Weaubleau, Missouri, United States
Above average, very clean and maintained. Good location. Stayed on night on a motorcycle trip and got along very well. Good hot water. Good lighted parking lot. Easy access from highways and near the towns attractions.
07/31/14 Julie F Tacoma, Washington
I was staying 2 weeks at this property. One Sunday nite at midnite my smoke detector went off I have no idea why the entire buildings alarms sounded everyone left the building. The next day I was chged 75.00 for smoking and I dont smoke claiming something was burning in my room. Not true I was in bed sleeping at the time. Never will stay there again. Rude manager said it was my room so I pay.
07/30/14 Ricardo E Kansas City, Missouri
Stayed here last weekend. We arrived late on Friday and Anthony checked us in quickly and was friendly. Comfortable beds and a very nice shower! Breakfast was fine for the price, free. Will definitely stay here again if in the area.
"Positive Experience, We Would Return For Sure!"
07/23/14 GreenMark Green
We were in town for two days in mid-June to attend a funeral and quickly needed to find a hotel. The 'Sleep Inn' at Naperville was recommended. We had never stayed at this chain so took a gamble. We were very impressed with the quality of the hotel, nice look to the room, and profession service we received. We requested a first floor room because of my wife's health issues and had no problem getting the perfect room for us. We needed food after a long drive and not eating all day and Cracker Barrel was perfect for our needs. We weren't in town for happy reasons but our stay at this hotel helped us stay more positive. If you are a typical, average, not incredibly picky traveler, we are confident you, too, would enjoy your future stay at the Naperville Sleep Inn. We had absolutely no problems and would return for sure if ever in the area again.
07/16/14 Marge Z
This hotel is alright for a quick overnight stay. There is only a Cracker Barrel nearby. No pool or lounge area. Typical breakfast. Room was clean but the bathroom door did not close all the way, got stuck. Janet was great at check in and very helpful with getting us good rate and taxi.
06/09/14 vinitacharya Ahmedabad, India
The check in was smooth, staff is helpful, courteous. I booked because I wanted to stay near naperville, the hotel is not extraordinary but worth as priced!! The Rooms were not big, but enough as I was alone on business! Clean, well furnished ! Service was good. Best part was location, a nice pond/lake near by gives pleasure if you wanna seat for a while and refresh!! I would recommend the place if one likes to stay away from noise and traffic.
04/29/14 MaryKMcD Davenport, Iowa
First of all, someone misconstrued the title of my review of a hotel in downtown Chicago. I stated, "Expensive or "classy" doesn't always mean better". She wrote in her review that I said they are "not the same thing", and suggested staying at The Ritz if you want classy. What I meant, which I thought would be obvious, is that a hotel, no matter how luxurious it claims to be, doesn't mean a more pleasant experience. My stay at The Sleep Inn in Naperville is a prime example. If I had stayed at this hotel, even paid the same price for the same location as that "fancier" hotel in Chicago, my experience would have been better here. Check-in was pleasant and the reception even called my room a few minutes after I arrived to make sure everything was good. That has never happened to me at any hotel. As for the comfort and cleanliness of the room, I have no major complaints. The carpet had a few stains, but nothing I haven't seen before even in more expensive hotels. The furnishings were what I expected, and the beds were comfortable. It was easy to adjust the temperature in the room too. Breakfast wasn't fancy, but it was good. I accidentally overflowed my coffee cup using their automatic coffee machine, and the nice lady working in the breakfast area smiled and poured some out for me without making me feel like an idiot. Basically, if you want a comfortable, clean, and quiet place to sleep, this is a great choice. Sure it wasn't fancy, but I think one's experience weighs heavily on a hotel. My stay here was more pleasant than at that fancier "boutique" hotel. At least I didn't step on beads that fell out of a tacky end table. HAHA!
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