Book online or call:
800-246-8357This call is free. 24 hours a day, 7 days a week
"First visit"Reviewed by a Hotels.com guest on Apr 30, 2012
Great location, great service, very clean. I will stay there every time I visit.
""Reviewed by a Hotels.com guest on Apr 18, 2012
Hotel Staff of all levels are friendly and helpful. Keep it up.
Reviewed by a Hotels.com guest on Apr 17, 2012
This guest did not leave a comment.
"Great KL experience for tourists"Reviewed by Heather M of "Monterey, CA" on Apr 10, 2012
This was a great choice for my very quick trip to KL as it put me in the heart of one of the most vibrant districts...Chinatown! My room was on the front of the building and while you can hear the hubbub below, it wasn't enough to keep me from sleeping well. If you are planning to pack tons of luggage or take a taxi to the hotel, this is not the place for you as you will need to walk in from the edges of Chinatown (about 1-1/2 blocks in any direction) due to the mobile stands parked in the middle of the streets and sidewalks selling goods. If you're an adventurous tourist who likes to quickly get to the heart of a city, this is the place for you! Breakfast was great (satisfied both western and eastern appetites), the staff is friendly and helpful in many languages, the room was very nice and comfortable, it's about two or three blocks to a metro station on the main line (going from KL Sentral past most of the sights and out to the fringes), and elevator and free water filling station are small but appreciated perks for the road weary traveler! I would definitely stay here next time I am in KL!
""Reviewed by a Hotels.com guest on Apr 6, 2012
I enjoyed my stay at the hotel,everything was great.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Mosaic - All-day dining café. Serves local and western dishes freshly prepared on the spot. Elegant interior blends luxury with Peranakan designs.
The Mandarin Cake Shop - Serves homemade delicacies including decadent cakes, breads, pastries, chocolates, and macarons.
Lai Po Heen - Serves classic Cantonese dishes and dim sum specialties.
Cascade Restaurant & Bar - Features mezze, tapas, and cocktails.
Mandarin Grill - Contemporary-designed grill offering a selection of meat dishes.
Wasabi Bistro - Offers Californian and Japanese cuisine.
Lounge on the Park - Serves afternoon tea and light snacks.
Sultan Lounge - Modern-designed club with private alcoves.
MO Bar - Elegant bar with music.
Casbah - Chill-out music lounge featuring late night cocktails, mezze, and tapas.
Surrounded by tropical flora, a 28-meter (92-foot) infinity pool, separate children's pool, and sundeck overlook the KLCC Park. The fitness center has a well-equipped gym, tennis and squash courts (surcharge), and a studio offering complimentary group exercise classes, including yoga, Pilates, kick-boxing, and tai chi.
Adjacent to the hotel, KLCC Park has a playground, a children's wading pool, a jogging track, and a bird sanctuary.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Location"
This hotel is connected to the Petronas Mall and Towers. Can't get any better for a location for food, shopping and entertainment.
"Great hotel!"
Fantastic accommodation and service with first class amenities. The location could not be better.
"Awesome."
Love it. Loved everything about it.
"Splendid hotel to stay in"
Again had the pleasure of staying at the Mandarin Oriental. Location is top. Breakfast at the hotel is among the best of the best. However a meal in the 24 hour restaurant after midnight took quite some time of waiting even if there were no other guests.
This guest did not leave a comment.
"Well worth the stay!"
The hotel was nothing but relaxing and peaceful. The staff were extremely helpful with everything from taxis, sightseeing, to room service. When we arrived (before check-in) our room wasn't ready. The staff profusely apologized (even though we were the ones who arrived early). We were upgraded and had an incredible view of the city and the Petronas […] Towers. We look forward to another stay at the Mandarin! Read more
"Mandarin Oriental in KL - a beautiful hotel"
We stayed at the Mandarin Oriental for 4 nights and found it to be a 5-star experience. Staff are very attentive, polite, and knowledgeable. Our room was gorgeous, clean, comfortable, and quiet. The hotel staff provide fresh fruit every evening, which is a welcome bonus at the end of a long day. The gym and pool are top notch. I would definitely stay […] at this hotel again, and I recommend it highly. Read more
"This is the place to stay in KL!"
Hands down the best hotel experience I've ever had, from arrival to departure and beyond. They were kind enough to let me in the spa TWICE after checking out, once to change after my conference and once to shower before my red-eye flight home. I cannot speak highly enough about my experience here!!
"Great Hotel"
The staff was very friendly and helpful. The hotel has a great pool that overlooks a large park and the city skyline. In addition to the park the hotel is also located near great retaurants and a very nice shopping mall. Would certainly stay here again.
This guest did not leave a comment.
"mandarin oriental kuala lumpur"
SOME REVIEWS SAY THAT THIS HOTEL IS GETTING A LITTLE TIRED. IF YOU ARE A PERFECTIONIST THIS COULD BE TRUE. BUT FOR 99.99% OF GUESTS THEY WOULD FIND THAT THIS HOTEL IS ALLMOST FAULTLESS. I WOULD RECOMMEND THIS HOTEL TO ANYONE.
"Mandarin Oriental, Kuala Lumpur"
Fantastic!
"Great Place to Stay"
I had pleasant stay during my visit to KL in this hotel. Location, service, and comfort are 5 stars.
This guest did not leave a comment.
"Excellent location"
This hotel is connected to Suria Shopping Centre and the KL Convention Centre. It is ideal for shopping trips and conventions and it is located right in the heart of CBD.
"Good location"
MO is located next to Suria KLCC Mall and connected to KL Convention Centre. Walking distance to Twin Tower (5mins), Pavilion tower and Starhill Gallery (10 mins) - upscale shopping mall. In Jan 2012, there is a skywalk from KL Convention Centre direct to Pavilion tower. There is a LTN (light train) station in Suria mall direct to KLIA (KL Int'l airport […] express), you may check-in there and talk approx. 30 mins ride on KLIA to Int'L airport. the cost for KLIA at 35rig one-way. Besides shopping, there is a lake park in front of the hotel for jogging or you can stay in MO relax yourself visit the Spa & facial treatment, then Salon and workout in gym. There are also yoga class scheduled during daytime. I shall visit MO next time. Highly recommended, except in-house internet at cost 30rit/hour. Read more
This guest did not leave a comment.
"Wonderful! Wonderful! Location!!!"
After we checked in, we carried our own luggages and found the room on our own. For the one night stay, we only had three conversations with 3 staffs there: 1st for check in, 2nd for check out,3rd for asking direction. The hotel has really unique, nice amenities for guests and wounderful location. Just didn't feel warm welcome by staffs.
"Great but needs attention"
I love this hotel and have stayed there many times. But there has been a decline in service at the main restaurant that is disturbing. Lots of people trying to get in and out of the breakfast buffet at the Mosaic restaurant and there staffing to so light that food section go bare and it is tough to get the most simple things in a timely manner. Even […] the reception desk of the Mosaic is under staffed. This is a real shame. Read more
excellent
Great luxury hotel, with the best location in Kuala.
"Nice stay - Recommend the Club lounge"
Hotel is well located and has a good mix on restuarants and bars on site so if you are just using KL as a spot over this hotel is ideal.The lesiure facilities are very good with one of the best hotel gym's i have seen. We stayed on one of the Club floors which is worth the extra euros. The only negative about the hotel is that as we were staying on […] the 29th floor we found the lifts a little slow. Read more
"Mandarin Oriental Kuala Lumpur"
We chose to stay at this hotel for all the right reasons. It ticks all the boxes; close to the CBD, shopping, it's extremely comfortable, the staff are courteous and helpful and it's reasonably priced.
This guest did not leave a comment.
"Exellent location"
This guest did not leave a comment.
"Good hotel"
good hotel. service and staff as you expect from a hotel of this kategory. exept that they charge extra for internet wich is also quiet expensive. in my opinion this should be included at a five star hotel.
This guest did not leave a comment.
"High Class hotel but around construction sights"
Everything about the hotel itself was 5 star. Our only grip is the noise by the beautiful pool area due to new construction during the day so a peaceful swim, enjoyment is not possible. The hot tub was not working either for the 2 days we stayed. Another construction is on the other side of the hotel so you couldn't get away from the horrible foot detours […] which were dangerous at times. The towers were around the corner but getting there around the construction sights was a drag. Read more
"Absolute class"
What can one say but that the hotel provides all the luxuries you could possibly ask for at a hotel. The food, the ammenities and the rooms with their fantastic views are absolutely amazing.
"Mandarin Oriental in Kuala Lumpur"
The hotel was situated in a great location, right next to the petronas towers, and walking distance to the pavilion (although kuala lumpur is not set up as a walking city). But there is construction going on there right now (April 2011). The hotel would have been comfortable enough if we hadn't paid what we paid, which was in excess six hundred fifty […] malaysian ringgits. You certainly don't get what you pay for. First, the toilet seats would not stay up, so if you are a man trying to take a leak, you have to keep on holding onto the toilet seat to not get it wet. Second, you have to go around to all the lights indivdually to turn them off before going off to bed. (Suppose this is because it is an old hotel). Third, the bathroom door 'creeked' open and 'creeked' closed. An annoyance. Fourth, the lobby receptionist showed me to our room, but she sent to the wrong room, trying to open another persons room. Staff was obviously new. I don't want to nag on the Oriental as they generally tend to have nice rooms in Hong Kong, but they seriously need to maintain this hotel if they want to maintain their reputation, although I suspect they will continue to charge higher than market rates due to their location. Read more
"Great service in an excellent hotel"
Everything about this hotel is superb, from the check in done in our room by a very polite and pleasant member of staff to the position right next to Petronas Towers and with a view of the park. The KLLSuria shopping centre is right next door so very easy to go find a variety of restaurants and coffee shops if you want a change form the hotel. Only […] downside was a less than helpful concierge who wouldn't help us to book taxi. Read more
"Mandarin Oriental in KL- fantastic service"
The room was beautiful and had everything I could wish for. The rest of the hotel is stunning. Service was exceptional- nothing was too much trouble. Loved the little touches like bringing me a cup of tea while I checked in. The spa is very nice and the pool area is lovely. Location (right next to Suria KL shopping centre) was great too. Everywhere […] in central KL is a long way from the airport, but it was 45 mins in a cab and not too pricey. I had breakfast room service which was excellent value for money and delicious. It was reaslly good value for money compared with similar hotels in other cities. I just wished I could have stayed longer! My only slight criticism is that there was no free wi-fi in the room, but this is a very minor point. Read more
"Prime location in KL."
Good hotel. Good food. Prime location in KL. It's Mandarin. Never disappointed.
hopefully next time when i check in mandarin oriental hotel again will get pleasantly surprise. thanks ! regards, Barbara
"Very nice hotel"
Very nice hotel and I will stay there again. The rooms were fantastic and the staff friendly.
"perfect"
Everything about my stay here was just perfect. The room was huge, brilliant views, fabulous bathroom, which even had a speaker in it for the tv, so you could languish in the bath and watch the huge tv through the open double doors and hear it perfectly. The location was great, next to the petronas, brilliant shops, restaurants and subway, and gardens. […] The very best thing about the hotel however was the staff, nothing was too much trouble, they clean the room twice a day,The different fruit in the room every day was also a nice touch. I was brought iced water with lemon and a dish of iced grapes by the pool, without asking for them. They even got me complimentary tickets for the petronas sky tower, saving me having to queue from 6.45am to get some. They even rang me to ask if I needed them to arrange a cab to the airport and an alarm call the day I was leaving. This is a brilliant, well run hotel, I can't praise it enough. Read more
"雰囲気・サービス共に快適 & KLCC・ペトロナスツインタワーと直結"
行き届いたサービスと部屋、KLCCのショッピングモールに濡れずに行ける便利さ、部屋からの景色も素敵です。ブキッビンタン地区などへのアクセスは少し遠く周辺の物価が少し高めなことはありますが、穏やかに休日を過ごすには快適なホテルです。次回もここへ滞在したいと思います。
"very good"
very good
simplesmente incrivel....vale a pena ficar com vista para as torres gemeas,........
This guest did not leave a comment.
"Очень качественный отель"
Очень хороший отель ( лучший в КЛ) много ресторанов очень адекватный персонал только расположен только очень близко в башням Петронас по этому вид из окна не самый поражающий
This guest did not leave a comment.
"最高です!"
ただホテル前の工事がもったいなかったかと・・・ あとは古さも重厚な感じがして私は好きでした ホテルの朝食のステーキですが とても柔らかくて美味しいので 是非試してみてくださいね
"すごくよかった"
ツインタワーの見える部屋にアップグレードしていただきました。 スタッフの方の対応もとても気持ちがよく、立地もいいので、またクアラウンプールに行く機会があれば利用したいと思いました。
"오래된 명문호텔, 하지만 가격대비 재고추천"
유명하고 기풍있지만, 가격대비 오래된 객실의 불편함과 서비스등은 최상급은 아닙니다. 인근 g-tower등의 새로지은 호텔이 더 나은듯 합니다.
Hotell Mandarin Oriental i Kuala Lumpur. Valgte Club type rom. Flott hotell med utrolig god service. Svært hyggelig og hjelpsomt personale. Da vi kom frem, viste det seg at lunsj hørte med i prisen i tillegg til tea time og cocktail time. Hver person kunne få vasket fem plagg pr dag gratis!!! Litt vanskelig å komme seg rundt i KL, men taxi startet på […] 3 Rem som er ca 5,80 kroner. Enkelt å komme seg rundt da! Ektepar 73 og 74 år. Read more
This guest did not leave a comment.
This guest did not leave a comment.
"良かったよ!マンダリンオリエンタル クアラルンプール"
立地はとてもよくクアラルンプール シティ センター パークがすぐ真裏なのでジョギングや散歩をしたい人には打って付け。 ホテル内の屋外プールからパークも見下ろせて贅沢の極み。 さらに、ツインタワーに直結しているので雨天時でも濡れずに移動可能。 ショッピングセンターまで徒歩30秒と大変便利。 29階ハイフロアを用意してくれて景色も良かった。 ルームサービスも美味しかった。 強いて言えばマンダリンオリエンタルシンガポールにはウェルカムドリンクといい香りのするおしぼりがチェックイン時に付いてきたので、そういったスペシャルがあれば良かったと思う。
"Inmejorable servicio a los pies de las petronas"
Todo ha sido excelente durante las 3 noches en las q nos hemos alejado.tenía reservada una habitación standard y solo por interesaría por una superior me dieron una en la penúltima planta justo en frente de las petronas, Una pasada.tiene como 8restaurantes y son excelentes. La piscina es infinita y con vistas a rascacielos,creo q es el mejor hotel de […] kuala lumpur. Merece la pena y el precio es muy bajo para ser un hotel de esa categoria Read more
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews