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1 room,  2 adults 
Adults Children
Room 1:

Raffaello Hotel - Chicago

41.899253, -87.621877
4 stars
201 E Delaware Pl, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $179 $125
available on 06/30/13
Price Match Guarantee
4.2 1196 5

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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Raffaello Hotel

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    Overview of Raffaello Hotel - Chicago

    Location.
    Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.

    Hotel Features.
    Raffaello Hotel has a health club and a fitness facility. This 4-star Chicago property offers massage and treatment rooms and facial treatments in its full-service spa. Business amenities include wireless Internet access (surcharge), meeting rooms for small groups, and audiovisual equipment. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).

    Guestrooms.
    Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inches LCD televisions with premium TV channels and first-run movies are available in guestrooms. Business-friendly amenities include multi-line phones, high-speed (wired) Internet access (surcharge), and wireless Internet access (surcharge). All guestrooms provide microwaves and refrigerators. Bathrooms feature scales, bathrobes, and designer toiletries. Guestroom services include in-room massage and housekeeping. Rollaway beds are available on request.

    Image of Raffaello Hotel, Chicago
    4.2 out of 5 Excellent (1,196 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Stayed here for two nights to celebrate a birthday .. 4 sisterinlaws all with opinions .. We all liked this very much from service to check in to its... location. Not only was service spectacular the hotel was very clean.. I am crazy about how clean a hotel room should be and it passed with flying colors. All in all small boutique hotel with a faboulous restaurant and a great rooftop/inside bar upstairs with the nicest people. Talk to Kevin as he is knowledgeable about any questions you have as to where to go!! Absolutely one of my favorite stays!! by a Hotels.com guest on 06/12/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    2 Doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    This room measures 325-375 square feet (30-35 square meters). Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. You will have a shower with handheld showerhead, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. Request an in-room massage. A minibar, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Hair dryer
    • Handheld showerhead
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Rollaway/extra beds available
    • Sewing kit
    • Shower only
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Complimentary Upgrade to Deluxe Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Sleeper Sofa Bed
    Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. Request an in-room massage. A minibar, a microwave, and a refrigerator are supplied. You will have a shower with handheld showerhead, as well as bathrobes, designer toiletries, and a hair dryer. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Hair dryer
    • Handheld showerhead
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Rollaway/extra beds available
    • Sewing kit
    • Shower only
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Grand Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
      or
    • One Sleeper Sofa Bed
    This room measures 750 square feet (70 square meters). Premium bedding, a down duvet, and blackout drapes/curtains invite a good night's sleep. You will have a shower with handheld showerhead, as well as bathrobes, designer toiletries, and a hair dryer. Wired and wireless Internet access (surcharge) keeps you connected, and the LCD TVs is offered for your entertainment. Request an in-room massage. A minibar, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary weekday newspapers are among the conveniences offered. This room is Non-Smoking.


    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Hair dryer
    • Handheld showerhead
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Rollaway/extra beds available
    • Sewing kit
    • Shower only
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    King Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed. 175-350 square feet. Premium bedding. Cotton sheets. Triple sheeting. Down comforter. Access via exterior corridors. Desk. In-room safe. iPod docking station. Wireless Internet access (surcharge). High-definition LCD television with premium channel(s), including HBO, and pay movies. Multi-line direct-dial phone with speakerphone and voicemail. CD player. Clock radio. Minibar. Microwave. Refrigerator. Shower only. Handheld shower. Makeup/shaving mirror. Air conditioning.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Hair dryer
    • Handheld showerhead
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Rollaway/extra beds available
    • Sewing kit
    • Shower only
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    Deluxe Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 king bed and 1 sofa bed. 500-600 square feet. Premium bedding. Cotton sheets. Triple sheeting. Down comforter. Access via exterior corridors. Desk. In-room safe. Wireless Internet access (surcharge). High-definition LCD television with premium channel(s)including HBO and pay movies. iPod docking station. Multi-line phone with speakerphone and voicemail. CD player. Clock radio. Minibar. Microwave. Refrigerator. Shower only. Handheld shower. Makeup/shaving mirror. Air conditioning.

    Room Details

    • Air conditioning
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • CD player
    • Climate control
    • Clock radio
    • Complimentary weekday newspaper
    • Cribs/infant beds available
    • Daily housekeeping
    • Designer toiletries
    • Desk
    • Digital TV service
    • Direct-dial phone
    • Down comforter
    • Electronic/magnetic keys
    • ESPN
    • First-run movies
    • Hair dryer
    • Handheld showerhead
    • HBO
    • HDTV
    • Hypo-allergenic bedding available
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • LCD TV
    • Makeup/shaving mirror
    • Microwave
    • Minibar
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Premium TV channels
    • Refrigerator
    • Rollaway/extra beds available
    • Sewing kit
    • Shower only
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens
    • Wired high-speed Internet access (surcharge)
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets not allowed
    • Check-in time ends at: midnight
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Early departure fee charged
    • Minimum check-in age is: 21

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Number of buildings/towers - 1
    • Number of floors - 18
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Total number of rooms - 160
    • See more facilities
      • Air-conditioned public areas
      • Dial-up Internet access - surcharge
      • Luggage storage
      • Meeting facilities size (feet) - 4000
      • Meeting facilities size (meters) - 372
      • Number of meeting/conference rooms - 5
      • Parking limited (surcharge)
      • Rooftop terrace
      • Self parking (surcharge)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom scale
      • CD player
      • Climate control
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • Digital TV service
      • Direct-dial phone
      • Down comforter
      • ESPN
      • First-run movies
      • Hair dryer
      • Handheld showerhead
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • In-room massage available
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator
      • Sewing kit
      • Shower only
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Full-service health spa
      • Health club
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Pelago Ristorante - serves upscale Italian cuisine with a focus on homemade pastas and seafood. The restaurant is open for lunch and dinner.

    Glazed and Infused - coffee shop serving breakfast.

    drumBAR - rooftop bar with city views. Open Tuesday - Saturday.

    Recreation

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Basketball nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Motor boating nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Water skiing on site
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 16.4 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 32 per day (in/out privileges)
    • Valet parking fee: USD 54 per day (in/out privileges)
    • Deposit: USD 100 per night
    • Early check-in fee: USD 50
    • Late check-out fee: USD 60
    • Rollaway bed fee: USD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

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    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gold Coast - 0.00 yard
    • Broadway Playhouse - 100 yards
    • Hancock Tower - 200 yards
    • 900 North Michigan Shops - 200 yards
    • 900 North Michigan Shops - 200 yards
    • Water Tower Place - 300 yards
    • Lookingglass Theatre - 300 yards
    • Museum of Contemporary Art - 300 yards
    • Chicago Water Tower - 300 yards
    • Loyola University Museum of Art - 400 yards

    3.0+ mi

    • Chicago Midway Airport - 9.8 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Chicago DuPage Airport (DPA) - 33 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 45 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (1196)
    • Business (180)
    • Romance (109)
    • Family (156)
    • Friends (102)
    • Other (649)
    4.2 / 5
    Excellent

    Score breakdown (from 1,196 reviews)

    • 5.0
      (578)
    • 4.0
      (411)
    • 3.0
      (127)
    • 2.0
      (50)
    • 1.0
      (27)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.2
    • Comfort
      4.2
    • Condition
      4.2

    Reviews: Overall

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    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Our stay couldn't of been nicer"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed here for two nights to celebrate a birthday .. 4 sisterinlaws all with opinions .. We all liked this very much from service to check in to its location. Not only was service spectacular the hotel was very clean.. I am crazy about how clean a hotel room should be and it passed with flying colors. All in all small boutique hotel with a faboulous […] restaurant and a great rooftop/inside bar upstairs with the nicest people. Talk to Kevin as he is knowledgeable about any questions you have as to where to go!! Absolutely one of my favorite stays!! Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel and its location. Great staff. Would love to stay again.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    Rodrigo
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Clean, well decorated rooms. Great location."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The rooms are clean, comfortable and well decorated. It's located in Streeterville, a great Chicago neighborhood at the heart of the hustle and bustle and steps from the lake. Great location for tourists and business people alike. The only delta is that the hallways are a little grungy and the lobby is very tiny if you're one to hang out in lobbies […] . Read more
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    1.0 / 5
    Poor
    "Worst Service on the Mile"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    I rarely, if ever, review a hotel. But the service at this hotel was so awful, I had to leave a review to warn others. I travel frequently, and no matter the quality of the hotel, I expect the front desk staff to be knowledgeable and friendly. The staff encountered at this hotel, however, were rude, condescending, and gave responses with a smirk and […] a roll of the eyes. The daytime concierge was the one saving grace of this hotel, as he was magnificently-helpful, but the Magnificent Mile has far too many options to want to deal with a staff this unprofessional. If you want a welcome feeling when visiting Chicago, I would not recommend staying at the Raffaello. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2013
    Company CEO
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Wonderful room!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it!!! Can't wait to go back!!!
    Genuine Hotels.com guest review
    2 night trip in May 2013
    Nancy
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Wonderful Overnight Getaway"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    When I went to Chicago with family this past week, a friend recommended the Raffaello Hotel. I booked two rooms at a very good rate and off we went. Upon arrival, I saw that discounted parking was right across the street. At check-in, the desk clerk asked if I would like to be upgraded from two double beds to a King suite--which I did. Our other room […] was a standard king. My sister and her husband took the King suite and my daughter and I took the standard room. The standard room was very clean and efficient. The room was smallish, but we didn't plan on spending a lot of time there. The shower took a little time to figure out (some instruction would be helpful). A complimentary shower cap would have been appreciated, since it was a rain shower.The beds were wonderfully firm and comfortable, and there was almost no noise at night. I had a good nights sleep. In the morning, after my shower, I tried to make a cup of coffee with the Kerig provided (no decaf, only regular coffee). The Kerig wouldn't work, and the front desk sent up the housekeeping supervisor. She couldn't get the Kerig to work either, and so she brought me a carafe of coffee immediately. I was impressed that she went right to solving the problem instead of trying to bring me another coffee maker. The Raffaello Hotel is a really good hotel in the Water Tower district. It is convenient, quiet and comfortable, very clean and the service is good. Plus, the rates will put it at the top of my Chicago list. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Evelyn
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Check out this hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The stay was fantastic, a great location. The food in the restaurant was incredible & the drum bar on the rooftop was totally cool. The only thing I could complain about was room service, not the food, but the price. 8$ for an order of toast, are you kidding me. How many loaves of bread can you buy with 8$? I honestly think that the scrambled eggs should […] come with toast. Other than that, it was a great hotel & a great location it's awesome. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was the fourth time I've stayed there. Great room and terrific staff !
    Genuine Hotels.com guest review
    2 night business trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Excellent place to stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The rooms are beautiful, the staff is very kind, it has a good gym. And the location couldn't be better! I highly recommend the Raffaello.
    Genuine Hotels.com guest review
    3 night romance trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Nice place, but ..."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel was nice and the location was perfect for our needs, although we ended up using a sofa bed for my son and it was very uncomfortable. Location was great. Parking nearby was reasonable, although the hotel's web site either didn't include parking info or it was well hidden.
    Genuine Hotels.com guest review
    1 night business trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Decent for price and location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Great area and quiet area at night. The rooms are tiny so if you're traveling with someone for more than 3 days, is suggest paying extra here or elsewhere for space (I know they're pressed for space but no toilet cover??). Service was good, room cleaned promptly and only thing we had to ask for we're hangers as there were none in our closet. The Drumbar […] is nice for a nightcap but definitely a younger 20 something crowd with seriously loud disco beats making it hard to talk - ok if you just want to people watch. There is a plethora of bars and spots in the area (I can't recommend Untitled bar enough!) so skip if you're not fussed. Overall happy. Read more
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    2.0 / 5
    Fair
    "disappointed with service"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      4.0
    the hotel lacks consistency. the "Drumbar" is not operated by the hotel hence no housephone. the front desk at 3pm could not change a $20,bill except with simgles, when requesting in room coffee refills we discovered housekeeping was not responsible, room service was, thus 2 calls were necessary.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel First I would like to say thank you for the time you took to reflect on your stay with us at The Raffaello. I am sorry to hear of the inconveniences you faced during your stay though. Please accept an apology on behalf of myself and the entire hotel staff. Our mission here is to provide the flawless service and quality of hospitality that we have built our name and reputation on. The fact that we fell short of that with you us unacceptable. We will use your notes here to better serve you and our guests in the future. We hope that you do consider staying with us again to experience what a true Raffaello experience can be.
    2 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Room was small but very clean and otherwise comfortable. Location is very good for holiday or business visit. The only criticism is parked cars in front of the entrance. While the door staff was immediately there to assist it was necessary to double park upon arrival
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Wonderful hotel. Don't know why they have to charge for wifi in the room.
    Genuine Hotels.com guest review
    5 night trip with friends in May 2013
    Rachelle
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Boutique Hotel Near Magnificent Mile"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed my stay at this boutique hotel. It is a charming place that used to be a dormitory for the Northwestern University nursing students years ago. There was a bit of confusion when I arrived on where my room would be. After a 15 minute wait, I was upgraded to a nice suite on the second floor! I would not hesitate to stay at the hotel again the […] next time I am in Chicago. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    Margie
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Room was on the smallish side. Two small elevators for a hotel with 18 floors and about 12 rooms per floor is inadequate and results in long waits and crowded conditions. Otherwise we like this hotel, the service and great location.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I will be staying here in the future! The staff was friendly, and very helpful.The room was spacious, clean and quite comfortable.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel On behalf of the entire Raffaello Hotel we would like to say thank you for sharing such warm comments about your recent stay. We look forward to your next stay with us and the opportunity to continue to exceed your expectations.
    1 night business trip in May 2013
    Chenara
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Only one little hiccup..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    ...there is no door on the shower. It's a rain shower, so it's not a huge deal, but you do have to be aware so as not to soak the dry towels.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel It is always so humbling for us to receive such a high rating from our guests while staying at The Raffaello Hotel. Thank you for you warm regards and the time you spent to share your experience. I do apologize however for the modern furnishing of our bathrooms that might have caused a "hiccup" in your stay. I'll have you know that your comments have been noted and will be shared with management for the idea of improvement. Thank you again, and we will see you soon.
    1 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Good location for shopping only."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Very small room. No lobby. No breakfast buffet. The only good thing is that it is close to expensive stores. And close to the lake. Not for my kind for sure.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel We appreciate the time you took to share about your stay with us at The Raffaello Hotel. I am happy to hear that you found our location as convenient as you did. We are very near to the lake, which is great especially as summer time approaches. We are also just steps away from the Magnificent Mile where one can find fantastic shopping. I am sorry that you were not satisfied with the accommodations of your room. In the future please know that we have numerous floor plans for all of our rooms. Based on availability, if you are not pleased with the room that you checked into, our front desk agents would be glad to find you a room that will better satisfy your stay. No we do not have a breakfast buffet offered to our guests. But we do offer room service from our exquisite restaurant, located in the lobby. Or try our new amazing coffee and doughnut shop, also located in the lobby. We hope you decide to come stay with us again, so that we may show you all that we have to offer.
    Other trip
    May 5, 2013
    Zee
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Close to anything you might want to do"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I loved it as usual
    Genuine Hotels.com guest review
    Response by Raffaello Hotel As usual, we loved having you as our guest! It is great to hear that we are continuing to provide you with the service and hospitality that allows us to have you stay with us over and over again. We are located in prime Gold Coast Chicago, which will have you enjoying all the best that Chicago has to offer just right outside your door. We thank you again for your continued patronage and look forward to having you stay with us again.
    2 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed 3 nights. Great price for the neighborhood, right next door to the Hancock tower. Clean rooms although a bit small.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel The Raffaello Hotel is in the perfect neighborhood for any traveler. We are located just a block off of Michigan Avenue and The Magnificent Mile. Here you will find the best the city has to offer in dining, shopping, night life and entertainment. But we are far enough away from busy Michigan Avenue to give you the peace and quiet you deserve. On your next stay please inquire about the various room types and floor plans we have. I am sure that we will have one that will fit exactly what you are looking for. We'll see you then!
    3 night business trip in Apr 2013
    Abc
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "even great hotels have glitches"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    a wonderful place in a great location. the hotel was not responsible for lack of internet due to an outside cable mishap. My room's heating was misbehaving. not a horrible thing, but chicago weather being what it is it was just a bit chilly at times. that did not take away from the experience and will not stop me from going back. so obviously this is […] a great place. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    penny k
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fabulous and friendly
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    May 1, 2013
    Shana
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel, great location and the rooftop bar/patio is very cool.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Roof leaked mediocre breakfast choices"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Awesome donuts for breakfast. But, that's all. Also, my last night there, the roof leaked and drips kept me up from 0200 to when I left. Weak wifi signal that I had to pay for. I'll proably look elsewhere next time in town. Meh value for the money
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Clean, friendly, spacious rooms, good location. Preferred over the high end named hotel down the road.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Really good, but..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    You can't ask for a better location than this hotel. The adjoining restaurant was terrific and the donut shop in the lobby is divine. However, the bathroom needed a little maintenance (the toilet wobbled, the faucets were wonky), and the elevator situation is a bit comical. Don't attempt to use them in the late morning during heavy checkout times. One […] failed during my stay and it was being repaired noisily for several hours (my room was just across) but the wonderful cleaning staff let me use the service elevator. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    JR
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "very close tp great shopping as well as the lake"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice hotel. Gets a little crazy in the lobby on the weekend as everyone trying to get to the 18th floor bar. Outside of that I always enjoy staying here as it is very comfortable.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "1st time in Chicago"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was very nice and well kept! Front desk was understaffed both at check in and check out. Had to wait in line bothe times while 1 person worked the desk and other employees/manager wlked by numerous times without offering help! Requested a roll away when booking, when checking in and after checking in only to be told none were available after being […] told it would be no problem at check in! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    JDM
    US

    Raffaello Hotel - Chicago
    1.0 / 5
    Poor
    "Internet service advertised did not work."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Won't be staying at this hotel again!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "great location"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice boutique hotel, very small elevators involve making new friends, clean, deluxe room was spacious. Unfortunately, I was lied to by a lady at the front desk regarding the Italian eatery adjoining the hotel. The same lie was told to me by the hostess at the eatery. They both told me I could not get food to-go. Evidently they would rather make you […] order room service and pay much more than necessary. Not cool and will keep me from staying there again. Too bad Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 18, 2013
    Tina
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel and staff. My only complaint is the parking, very inconvenient. The hotel was well secured and very clean. I was traveling alone and felt very safe.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Gail Butcher-Tynan
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Disappointed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel looked nice but it was so hot and the ac did not work. Staff wasn't friendly at the front desk. Disappointed. Won't be back
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Linds
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Charming near the Magnificent Mile"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, just a block east of Michigan Ave...weekend trip for the girls...hotel was comfortable and clean with everything you would want in your room...the bar at on the rooftop is trendy and pricey but also nice to visit - we used the drink coupons provided but then moved on to another less expensive site to continue having some cocktails - […] hey, atmosphere is great but sometimes you have to spend your money wisely even on a weekend trip with the girls! Staff very friendly and helpful - would stay again. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Kathleen
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it! They did not have a room for us when we arrived but they upgraded us to a suite immediately.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel It is always so good to hear that our guests are well served and satisfied while staying with us at The Raffaello. Thank you for posting your positive experience. We do all we can to make sure each and every guest has a memorable experience. I am pleased to find out we have done that for you. We look forward in continuing to do so.
    3 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Room temp was warm, AC didn't seem to cool the room much, but we were able to open the windows (30 - 40 degrees outside). Front desk employees were very helpful.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    We loved the Raffaello Hotel. Our only complaint was the temperature of the room. It was unbearably hot. There was no way to adjust the heat/air. We complained to the front desk only to be told that the ac had not been turned on yet. They suggested turning the fan off. That did not work. We complained again on our second night to no avail. I would stay […] there again if this problem could be fixed. We felt very safe in this hotel. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Marilyn
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Very nice hotel, only issue was the heat was too high and could not be regulated, But location was great and so was service
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Rafeallo
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Very nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The location of the hotel, as well as the door men, valet parking people was great. The room was clean and comfortable, except for the fact of it being extremely warm. The air conditioning was set on 60 degrees, the fan ran non stop, but never cooled off. Mind you that this is the end of March when it was 40 degree outside!! For the price it was a great […] hotel. The hotel has no lobby to speak of, or morning breakfast. It has a doughnut shop that was really crowded, so we didn't visit it. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US
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