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1 room,  2 adults 
Adults Children
Room 1:

Raffaello Hotel - Chicago

41.899253, -87.621877
4 stars
201 E Delaware Pl, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $150 $105
available on 05/27/13
Price Match Guarantee
4.2 1186 5

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    Raffaello Hotel
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Raffaello Hotel

    • Broadway Playhouse Hotels - Chicago 130 yards
    • Gold Coast Hotels - Chicago 190 yards
    • Hancock Tower Hotels - Chicago 210 yards
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    Overview of Raffaello Hotel - Chicago

    Location.
    Located near the beach in the Gold Coast neighborhood of Chicago, this business-friendly boutique property is close to Hancock Tower, Water Tower Place, and Museum of Contemporary Art. Also nearby are Chicago Water Tower and Tribune Tower.

    Hotel Features.
    Raffaello Hotel has a health club and a fitness facility. This 4-star Chicago property offers massage and treatment rooms and facial treatments in its full-service spa. Business amenities include wireless Internet access (surcharge), meeting rooms for small groups, and audiovisual equipment. The upscale Italian Pelago restaurant at the Raffaello Hotel offers dinner and lunch. DrumBAR rooftop lounge and garden terrace offers panoramic views of the city. Room service is available during limited hours. The hotel also offers storage for an additional fee. This is a smoke-free property (fines may apply for violations).

    Guestrooms.
    Amenities featured in guestrooms include speakerphones and air conditioning. In addition, amenities available on request include hypo-allergenic bedding and wake-up calls. Additional amenities offered include minibars and clock radios. 32-inches LCD televisions with premium TV channels and first-run movies are available in guestrooms. Business-friendly amenities include multi-line phones, high-speed (wired) Internet access (surcharge), and wireless Internet access (surcharge). All guestrooms provide microwaves and refrigerators. Bathrooms feature scales, bathrobes, and designer toiletries. Guestroom services include in-room massage and housekeeping. Rollaway beds are available on request.

    Image of Raffaello Hotel, Chicago
    4.2 out of 5 Excellent (1,186 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Wonderful hotel. Don't know why they have to charge for wifi in the room. by Rachelle  from Sonoma on 05/12/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $105
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    2 Doubles

    Complimentary Upgrade to Deluxe Suite

    Grand Suite

    King Room

    Deluxe Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets not allowed
    • Check-in time ends at: midnight
    • Check-out time is: noon
    • Check-in time starts at: 4 PM
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Early departure fee charged
    • Minimum check-in age is: 21

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • All guests staying in hotel guestrooms must be registered with the hotel.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Number of buildings/towers - 1
    • Number of floors - 18
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Total number of rooms - 160
    • See more facilities
      • Air-conditioned public areas
      • Dial-up Internet access - surcharge
      • Luggage storage
      • Meeting facilities size (feet) - 4000
      • Meeting facilities size (meters) - 372
      • Number of meeting/conference rooms - 5
      • Parking limited (surcharge)
      • Rooftop terrace
      • Self parking (surcharge)
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wired (high-speed) Internet access - surcharge
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom scale
      • CD player
      • Climate control
      • Complimentary weekday newspaper
      • Daily housekeeping
      • Designer toiletries
      • Digital TV service
      • Direct-dial phone
      • Down comforter
      • ESPN
      • First-run movies
      • Hair dryer
      • Handheld showerhead
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • In-room massage available
      • LCD TV
      • Makeup/shaving mirror
      • Microwave
      • Minibar
      • Multi-line phone
      • Pay movies
      • Premium bedding
      • Premium TV channels
      • Refrigerator
      • Sewing kit
      • Shower only
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Porter/bellhop
    • Room service (limited hours)
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Valet parking
    • View more services
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge services
      • Doorman/doorwoman
      • Full-service health spa
      • Health club
      • Laundry facilities
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Pelago Ristorante - serves upscale Italian cuisine with a focus on homemade pastas and seafood. The restaurant is open for lunch and dinner.

    Glazed and Infused - coffee shop serving breakfast.

    drumBAR - rooftop bar with city views. Open Tuesday - Saturday.

    Recreation

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics on site
    • Basketball nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Hiking/biking trails nearby
    • Ice skating nearby
    • Motor boating nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Tennis nearby
    • Volleyball nearby
    • Water skiing on site
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 16.4 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 32 per day (in/out privileges)
    • Valet parking fee: USD 54 per day (in/out privileges)
    • Deposit: USD 100 per night
    • Early check-in fee: USD 50
    • Late check-out fee: USD 60
    • Rollaway bed fee: USD 25 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Gold Coast - 0.00 yard
    • Broadway Playhouse - 100 yards
    • Hancock Tower - 200 yards
    • 900 North Michigan Shops - 200 yards
    • 900 North Michigan Shops - 200 yards
    • Water Tower Place - 300 yards
    • Lookingglass Theatre - 300 yards
    • Museum of Contemporary Art - 300 yards
    • Chicago Water Tower - 300 yards
    • Loyola University Museum of Art - 400 yards

    3.0+ mi

    • Chicago Midway Airport - 9.8 miles
    • Chicago O'Hare Airport - 15 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Romeoville Lewis University Airport (LOT) - 32 miles
    • Chicago DuPage Airport (DPA) - 33 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 39 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 45 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (1186)
    • Business (177)
    • Romance (110)
    • Family (154)
    • Friends (101)
    • Other (644)
    4.2 / 5
    Excellent

    Score breakdown (from 1,186 reviews)

    • 5.0
      (578)
    • 4.0
      (407)
    • 3.0
      (125)
    • 2.0
      (48)
    • 1.0
      (28)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.2
    • Comfort
      4.2
    • Condition
      4.2

    Reviews: Overall

    • < Previous
    • Page 1 of 24
    • Next>
    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Wonderful hotel. Don't know why they have to charge for wifi in the room.
    Genuine Hotels.com guest review
    5 night trip with friends in May 2013
    Rachelle
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Boutique Hotel Near Magnificent Mile"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I enjoyed my stay at this boutique hotel. It is a charming place that used to be a dormitory for the Northwestern University nursing students years ago. There was a bit of confusion when I arrived on where my room would be. After a 15 minute wait, I was upgraded to a nice suite on the second floor! I would not hesitate to stay at the hotel again the […] next time I am in Chicago. Read more
    Genuine Hotels.com guest review
    3 night business trip in May 2013
    Margie
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Room was on the smallish side. Two small elevators for a hotel with 18 floors and about 12 rooms per floor is inadequate and results in long waits and crowded conditions. Otherwise we like this hotel, the service and great location.
    Genuine Hotels.com guest review
    3 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I will be staying here in the future! The staff was friendly, and very helpful.The room was spacious, clean and quite comfortable.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel On behalf of the entire Raffaello Hotel we would like to say thank you for sharing such warm comments about your recent stay. We look forward to your next stay with us and the opportunity to continue to exceed your expectations.
    1 night business trip in May 2013
    Chenara
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Only one little hiccup..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    ...there is no door on the shower. It's a rain shower, so it's not a huge deal, but you do have to be aware so as not to soak the dry towels.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel It is always so humbling for us to receive such a high rating from our guests while staying at The Raffaello Hotel. Thank you for you warm regards and the time you spent to share your experience. I do apologize however for the modern furnishing of our bathrooms that might have caused a "hiccup" in your stay. I'll have you know that your comments have been noted and will be shared with management for the idea of improvement. Thank you again, and we will see you soon.
    1 night trip in May 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Good location for shopping only."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    Very small room. No lobby. No breakfast buffet. The only good thing is that it is close to expensive stores. And close to the lake. Not for my kind for sure.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel We appreciate the time you took to share about your stay with us at The Raffaello Hotel. I am happy to hear that you found our location as convenient as you did. We are very near to the lake, which is great especially as summer time approaches. We are also just steps away from the Magnificent Mile where one can find fantastic shopping. I am sorry that you were not satisfied with the accommodations of your room. In the future please know that we have numerous floor plans for all of our rooms. Based on availability, if you are not pleased with the room that you checked into, our front desk agents would be glad to find you a room that will better satisfy your stay. No we do not have a breakfast buffet offered to our guests. But we do offer room service from our exquisite restaurant, located in the lobby. Or try our new amazing coffee and doughnut shop, also located in the lobby. We hope you decide to come stay with us again, so that we may show you all that we have to offer.
    Other trip
    May 5, 2013
    Zee
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Close to anything you might want to do"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I loved it as usual
    Genuine Hotels.com guest review
    Response by Raffaello Hotel As usual, we loved having you as our guest! It is great to hear that we are continuing to provide you with the service and hospitality that allows us to have you stay with us over and over again. We are located in prime Gold Coast Chicago, which will have you enjoying all the best that Chicago has to offer just right outside your door. We thank you again for your continued patronage and look forward to having you stay with us again.
    2 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Excellent"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed 3 nights. Great price for the neighborhood, right next door to the Hancock tower. Clean rooms although a bit small.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel The Raffaello Hotel is in the perfect neighborhood for any traveler. We are located just a block off of Michigan Avenue and The Magnificent Mile. Here you will find the best the city has to offer in dining, shopping, night life and entertainment. But we are far enough away from busy Michigan Avenue to give you the peace and quiet you deserve. On your next stay please inquire about the various room types and floor plans we have. I am sure that we will have one that will fit exactly what you are looking for. We'll see you then!
    3 night business trip in Apr 2013
    Abc
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "even great hotels have glitches"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    a wonderful place in a great location. the hotel was not responsible for lack of internet due to an outside cable mishap. My room's heating was misbehaving. not a horrible thing, but chicago weather being what it is it was just a bit chilly at times. that did not take away from the experience and will not stop me from going back. so obviously this is […] a great place. Read more
    Genuine Hotels.com guest review
    4 night business trip in Apr 2013
    penny k
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fabulous and friendly
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    May 1, 2013
    Shana
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice hotel, great location and the rooftop bar/patio is very cool.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Roof leaked mediocre breakfast choices"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Awesome donuts for breakfast. But, that's all. Also, my last night there, the roof leaked and drips kept me up from 0200 to when I left. Weak wifi signal that I had to pay for. I'll proably look elsewhere next time in town. Meh value for the money
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Clean, friendly, spacious rooms, good location. Preferred over the high end named hotel down the road.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Really good, but..."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    You can't ask for a better location than this hotel. The adjoining restaurant was terrific and the donut shop in the lobby is divine. However, the bathroom needed a little maintenance (the toilet wobbled, the faucets were wonky), and the elevator situation is a bit comical. Don't attempt to use them in the late morning during heavy checkout times. One […] failed during my stay and it was being repaired noisily for several hours (my room was just across) but the wonderful cleaning staff let me use the service elevator. Read more
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    JR
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "very close tp great shopping as well as the lake"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    very nice hotel. Gets a little crazy in the lobby on the weekend as everyone trying to get to the 18th floor bar. Outside of that I always enjoy staying here as it is very comfortable.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "1st time in Chicago"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    Hotel was very nice and well kept! Front desk was understaffed both at check in and check out. Had to wait in line bothe times while 1 person worked the desk and other employees/manager wlked by numerous times without offering help! Requested a roll away when booking, when checking in and after checking in only to be told none were available after being […] told it would be no problem at check in! Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    JDM
    US

    Raffaello Hotel - Chicago
    1.0 / 5
    Poor
    "Internet service advertised did not work."

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Won't be staying at this hotel again!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "great location"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice boutique hotel, very small elevators involve making new friends, clean, deluxe room was spacious. Unfortunately, I was lied to by a lady at the front desk regarding the Italian eatery adjoining the hotel. The same lie was told to me by the hostess at the eatery. They both told me I could not get food to-go. Evidently they would rather make you […] order room service and pay much more than necessary. Not cool and will keep me from staying there again. Too bad Read more
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Apr 18, 2013
    Tina
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel and staff. My only complaint is the parking, very inconvenient. The hotel was well secured and very clean. I was traveling alone and felt very safe.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Gail Butcher-Tynan
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Disappointed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel looked nice but it was so hot and the ac did not work. Staff wasn't friendly at the front desk. Disappointed. Won't be back
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    Linds
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Charming near the Magnificent Mile"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great location, just a block east of Michigan Ave...weekend trip for the girls...hotel was comfortable and clean with everything you would want in your room...the bar at on the rooftop is trendy and pricey but also nice to visit - we used the drink coupons provided but then moved on to another less expensive site to continue having some cocktails - […] hey, atmosphere is great but sometimes you have to spend your money wisely even on a weekend trip with the girls! Staff very friendly and helpful - would stay again. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Kathleen
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it! They did not have a room for us when we arrived but they upgraded us to a suite immediately.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel It is always so good to hear that our guests are well served and satisfied while staying with us at The Raffaello. Thank you for posting your positive experience. We do all we can to make sure each and every guest has a memorable experience. I am pleased to find out we have done that for you. We look forward in continuing to do so.
    3 night trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Room temp was warm, AC didn't seem to cool the room much, but we were able to open the windows (30 - 40 degrees outside). Front desk employees were very helpful.
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    We loved the Raffaello Hotel. Our only complaint was the temperature of the room. It was unbearably hot. There was no way to adjust the heat/air. We complained to the front desk only to be told that the ac had not been turned on yet. They suggested turning the fan off. That did not work. We complained again on our second night to no avail. I would stay […] there again if this problem could be fixed. We felt very safe in this hotel. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Marilyn
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Very nice hotel, only issue was the heat was too high and could not be regulated, But location was great and so was service
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Rafeallo
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Very nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The location of the hotel, as well as the door men, valet parking people was great. The room was clean and comfortable, except for the fact of it being extremely warm. The air conditioning was set on 60 degrees, the fan ran non stop, but never cooled off. Mind you that this is the end of March when it was 40 degree outside!! For the price it was a great […] hotel. The hotel has no lobby to speak of, or morning breakfast. It has a doughnut shop that was really crowded, so we didn't visit it. Read more
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Big and Comfortable"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Will stay at Hotel again.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel The accommodations we offer at The Raffaello are luxurious and in place to offer our guests the best. From our spacious and comfortable rooms, to our onsite coffee/doughnut shop, restaurant, spa, fitness center and rooftop lounge. All is here to offer our guests an exceptional stay. I am delighted to hear you enjoyed your stay and look forward to seeing you again soon.
    3 night trip in Oct 2012
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    great location, friendly staff
    Genuine Hotels.com guest review
    Response by Raffaello Hotel It is always appreciated when a guest takes time to share and reflect about their time spent with us. I am thrilled to hear that you had a memorable experience at The Raffaello. Our luxurious four star hotel is located in the heart of the amazing Gold Coast Chicago, where the best of the city is right outside our doors. We pair that with our extraordinary hospitality to treat our guests to an experience you can only find here. We look forward to your next stay with us.
    1 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip with friends in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    The hotel was a bid dated and dirty. small things like grout, fans with dust and lightbulbs that were burned out. Food for room service was expensive for what it was.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent
    "Raffaello Hotel March 2013"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We had stayed about a month earlier and had been disappointed. Amenities were lacking but it was clean.This time our suite was larger and we had a bigger bathroom. Location can not be beaten. In the hotel is Pelago: a great fine dining italian restaurant w remnants of the staff at the departed nearby Pane Caldo. On the roof is the Drumbar with a loud, […] young vibe and terriffic, friendly bartenders like Paul. No brainer to stay here again. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    arnie j
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "EVERTHING WAS HANDY-PERFECT"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I WOULD HAVE LIKED AT LEAST QUEEN SIZE BEDS. EVERYTHING ELSE WAS GREAT.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    2.0 / 5
    Fair
    "Good location but suite beyond disappointing"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Reservation for Grand Suite....BIG DISAPPOINTMENT. "Kitchenette" simply a counter space with a mini fridge. Bedroom--VERY small. Couldnt even walk around the bed because the bottom corner of the bed was against a part of the wall. Bathroom was ridiculously small-like two people can't stand in there together without touching unless one is halfway in […] the shower. Speaking of which is a stand up shower with only a half clear glass panel so you froze while showering. Oh and the bathroom did not have a fan, could be very awkward given the closeness to the bed of two feet. When I first walked in I was so shocked that this was the grand suite--I even called the front desk to ensure we received the right room. The guy said he check to see if we could get a different room layout and then never called back. Needless to say, pictures are decieving and I have stayed at other hotels standard rooms and they have been better for the same price. It is a pretty clean hotel despite the old building feel and the fact we were at the end of a hall that was a sloppy storage corner. It is in a good location, right by hancock building, mag mile & water tower mall. I felt secure staying there-keycard for elevator which was kind of a con too since it was slower because of it. There was close parking for a decent amount given the location. I will not be staying here again. Read more
    Genuine Hotels.com guest review
    Response by Raffaello Hotel Thank you for the time you took to write about your experience at The Raffaello Hotel. First let me apologize for your dissatisfaction you had with your room. We do offer different layouts for all of our room types. The fact that you expressed displeasure with your room and were not met with at least a phone call back in not acceptable. All of your comments will be reviewed by the management team to use for training purposes and to ensure any guest complaints are handled to guest satisfaction in the future. Please consider staying with us again in the future so that we may have the opportunity so share with you a true experience at The Raffaello Hotel.
    1 night trip with friends in Mar 2013
    Much Better Out There
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Great location,"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, very friendly and attentive staff. Beautiful room. Great coffee shop right in the building? Would highly recommend it.
    Genuine Hotels.com guest review
    Response by Raffaello Hotel We are happy to hear such positive things about your stay with us at The Raffaello Hotel. Our entire team works very hard to make these experiences possible for all of our guests. It is very rewarding to see that hard work pay off. We can’t wait to see you again soon. Next time be sure to enjoy our new Spa and lounge. Not to mention our delicious Italian restaurant. See you soon.
    2 night trip with friends in Mar 2013
    Annalise
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "fantastic!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved it! We were upgraded to a suite free of charge!!
    Genuine Hotels.com guest review
    Response by Raffaello Hotel We are pleased that you had such a wonderful stay and enjoyed your complimentary upgrade. We do all we can to make sure our guests feel welcome and enjoy their stay with us. We look forward to continuing to serve you in the future.
    2 night trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding
    "Weekend getaway"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Got to the hotel and it was very nice. Staff was helpful and the room was beautiful. Our view was lacking (on the backside of the building a.k.a. the alley). But other than that it was great. Amazing location.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Dominic
    US

    Raffaello Hotel - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Raffaello Hotel - Chicago
    3.0 / 5
    Good
    "Excellent facilities, horrible service"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      4.0
    The room and other hotel facilities were great. However, the service was not. The situation with the internet was comical: you had to pay per device you use and each day of your stay you had to go down to the lobby and get a new code for each. It should be way easier, with a code that works as long as you stay. It was two of us in the room and they […] would only leave one packet to make coffee. We had to call and request another several times, cause one call would not get the job done. Finally, and to our surprise, they were unable to provide two separate bills so that each of us could be properly reimbursed by our companies. After decades of sharing hotel rooms with friends in business trips, this is the first time they tell us that giving separate bills was not possible. Is it the 1950s again??? Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    A Traveller
    US
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