Holiday Inn Select Montréal Centre-Ville - Montreal

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Fantastic location for anyone attending a conference or event at the Palais des Congres --right across the street, with a metro station right there as well. Pharmacy on the corner, lots of Chinese eateries and shops around, close walk to Old Montreal boutiques and higher-end restaurants as well. Hotel itself a bit worn and dated, bar unfortunately closed […] currently, but staff very responsive when we needed to add a refrigerator and needed a quick plumbing situation resolved. Would stay there again! Read more

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This is a good hotel for the price. It is located right outside China town. Taxi ride to the heart of downtown is only 6 dollars. The acess the parking area is tough.

Great location, affordable, and everything you can expect from a Holiday Inn, nothing more, nothing less.

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Older hotel with broken door handles and stains on walls and carpets though at a great location in downtown Montreal. Across the street from the Metro and walking distance to Old Montreal. The staff was excellent, friendly and helpful.

WiFi signal is weak and rauters aren't maintained and supervised.

What a great locale. A woman alone may not want to stay there but a couple should love the views and accessibility to shopping, dining and the Basilica. The staff were extremely pleasant especially Julietta at the front desk!

This hotel is ok. It's next to Chinatown and a couple of blocks from old Montreal. The room was clean and comfortable. The water temperature control was unpredictable and the shower would often get hot or hold on its own. There is no safe in the room and the folding closet doors were missing, although the floor track for it was still there and a bit […] annoying. Avoid the Chinese restaurant next to the reception desk; it is expensive, the food is not good and the service is at best mediocre! Read more

Unique Chinese decor. Courteous hotel staff. Huge room with a great view of the Basilica.

Great location - across the street from the metro, walking distance to Old Montreal, interesting China Town, great Chinese restaurant around the corner. Helpful concierge, large room, large well-equipped bathroom, beautiful lobby with waterfalls. Only negative comment would be that the carpet in the room needs to be replaced - very shabby and dirty […] -looking. Read more

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5to10 minute walk to choice of 50 restaurants in old section

We could not have picked a better location for our hotel as we were right across the street from the Palais de Congres for our convention. It was also close to Notre Dame and the Old City and Chinatown. We thoroughly enjoyed our visit. Chad at the front desk and Pierre at the Concierge were most helpful. The hotel was very comfortable and inviting.

So, the location was close to subway which is great. Lobby has unique pond and walking area which was clean and very relaxing to look at. Kids loved the fish in there. All kinds of koi and carp in every color combo you can think of. Sometimes the concierge is at the desk, and Dan was really kind and had lovely suggestions for family friendly restaurants. […] Very kind about giving maps (directions not so great but you have a map after all!) and subway maps. You can see the Saturday and Wed fireworks from in front of the building on Ave Viger which was nice. The chinese restaurant in the building was tasty and predictably pricy. Yeung (sp?) was a really nice server and very funny. We enjoyed seeing him each morning. Business lounge is quite nice and I was thankful for the printer to handle boarding passes. Not so good parts: 1. There is a severe plumbing issue in that hotel. It sounded like machine guns going off when we showered - or anyone else for that matter. Scared my kids half to death the first night when the folks above us showered at 4 am. 2. Rooms not very clean, linens don't get changed when you ask them to change them and leave the special little sign up. 3. My favorite is when housekeeping knocked on the door at 8 am to clean the room. We were in bed. She was totally snooty and retorted that SHE starts at 8 am. Well, folks with young kids don't always start when she does. 4. We booked for 4 people in a room and never had 4 towels. 5. If you don't speak French well, you may have issues with the front desk. 6. The park across Ave Viger has many homeless people sleeping in it at all times. While nobody troubled us, it was a sad social commentary. Read more

Hotel is in a great location if you are in Montreal for a convention, literally its right across the street. Close to Chinatown as well if you want to go grab a quick bite to eat. The fitness center is small and a bit dated, but definitely usable and useful--a treadmil, two elliptical machines, a stationary bike, and some lifting equipment. Although […] the hotel definitely is beginning to show its age, the rooms were clean, well-maintained, and well-priced. I found the staff to always be helpful and courteous. There are taxis outside the hotel nearly 24/7 so don't worry about having to find a taxi to catch that 5am flight as I did. Also, when I was researching a place to stay I couldn't find any transportation info to or from the airport so I'll share it here: a one way taxi ride from the airport to this hotel will be about $40 CAD, also the drivers don't take credit card (or at least the one I had) so make sure you have cash on hand. Most drivers already know the Holiday Inn so just tell them that. Hope that helps! Read more

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The location was good for Old Montreal, which was just a few blocks away, for China town, which was just around the corner and for the underground shopping center, which was just a few blocks away.

Good hotel - very convenient location Was especially impressed by the help we received online at Hotels.com from Rachel and Hugo. We had to get a refund because we had to return one day early, and they helped us tremendously with kindness, patience and courtesy.

location and quietness save what is otherwise a hotel with mediocre-to-poor room furnishings

- wonderful room : large, quiet, with pants ironing valet machine, mini refrigerator, robes, coffee machine. and a balcony ! - The 9th floor and the rooms were no smoking but the odor of cigarettes was strong. When we complained, they put in our room a machine to deodorize it. - Service in the hotel is NOT GOOD because they do not have enough employees. […] Only one at a time at the registration, hence lines. The concierge is also a porter so he is almost never at the concierge booth. There is no direct phone line to house cleaning so we had to call twice (each day) the registration to ask for coffee pouches which should have been automatically put by the coffee machine. Read more

Close to the Palais des Congres, but the neighborhood is a good place to experience Montreal. Unless you plan to visit the Old Port, it doesn't make sense to stay here. The hot water didn't work during my entire stay and hotel staff did not attempt to fix the problem.

Rooms need to be updated and stained rugs in a guest room need to be replaced.

The hotel was accesible to the Old Montreal area and so we were quite pleased. We didn't like the fee for parking but everything else was satisfactory.

We were very happy with the location and the visit to old Montreal

Pros: Great location if you're going to a conference at the Palais de Congres as I was. Near Chinatown area with some decent restaurants and lots of foot traffic. Nice lobby, pleasant staff, breakfast option (not used by me) Free WiFi Nice bed, furniture and fixtures pretty new and nice Cleaning staff very good and helpful Cons: No A/C in hallways […] and elevators Horrible fluorescent lighting, both in color and reliability (5 minute lag for some of the bathroom lights to come on). WiFi signal weak and unreliable; worked about 70% of the time and would drop you in the middle of activities. Initially only given one bar of soap for both sink and shower. After request for second bar to cleaning staff member, started getting new bars every day, which suggests that having two bars might have been seen as unusual. Read more

convenient,good eating places close by. a copy of pre-paid bill statement at check-out would be appreciated.

Walking distance to old Montreal tourist area. Located in china town section of the city. Plenty of good Chinese restraunt in the area. I only wish they had in-room safety box to put away my valuables while sight seeing during the day. Beautiple lobby with koi pond. You have not seen everything in Montral until you seen French speaking China town.

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We were very pleased with the room, location and friendliness of the staff.

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location of hotel is great but unfortunately having a smoking room was a huge dissapointment. I have stayed at the 4 seasons in Toronto smoking room and it was amazing . The curtains were stained yellow, the ceilings were all yellow . The bathroom and bed were clean though. I loved the location as it was walking distance to all great areas and dining. […] The staff were friendly and helful. Read more

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Key tips: -Read the cancellation policy carefully as this hotel is more strict with cancellations than others -The photos on the site do not show how aged and tired the hotel has become -Check other hotels in the area, because for $20 more, you can get better value Key complaints: -Shower had poor water pressure and a loud vibration sound came from […] the wall as it ran. The drain on the tub could not close for a bath. -Heat/AC unit in the suite has seen better days. It cut in and out sometimes not delivering heat -One of the pillows on the bed had a number of short hairs on it at check in - so tossed it aside -The gym is a joke, but there was an old treadmill that worked fine -The pool area was dated and could be cleaner therefore I didn't use it -Tired and dated exterior, common areas, rooms - its like they haven't touched anything in 15 years Key Compliments: -Friendly service at the desk. Upgraded to larger room. -Clean room and common areas -Comfy king-sized bed Overall, I would rate this hotel 5.5/10. It's a clean, economy, no-frills stay. I would NOT recommend this hotel for anyone looking for amenities (hot tub, pool, gym, etc), business-class travellers, or anyone who is particular in general (temperature of room, having a morning hot shower, etc.). I'd only recommend this hotel if you're looking for a good location, clean, safe place to sleep. Read more

The hotel itself was in an interesting locale and of unique design. Clean, hospitable, etc. Only criticism: when asking the concierge to hold my luggage after checkout (for three hours) his response was that it was free to do so, "not including gratuity". Essentially, he implied that a tip was required, for him to put the luggage in the closet next […] to him. I would have tipped regardless, but his explicit demand came across as very rude. Read more

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If you're working or attending an event at the Palais des Congres and being close is your number one priority, then stay here.

The hotel overall was pretty good value and would recommend. Close to Old Montreal which was great.

For a Holiday Inn Hotel--- very mis-leading... From our entrance -- Consierge -- no extra effort to welcome new visitiors... The hotel used the picture of the Restraurant to give a nice impression. The whole hotel is old, dark .... even the TV are quite old. We over - paid for a 2 double bed room... Guess what we noticed: the view from the Window […] faced a Homeless park... and the nerve of Holiday Inn to charge Market prices for the downtown area... Rip-off!!! Beware!!! We will never recommend or ever stay at that location ever!!! Dis-appointed for Hotel Inn chain ... you guys need to sell this one.... Texas & Toronto Read more

Professional, polite staff. Initially lodged in a room that had an unbearable smell of water damage. When I complained, the staff promptly and cheerfully changed our room to a clean and comfortable room. Rooms were comfortable and clean. Downtown location is excellently situated for access to old Montreal, St. Catherines street shopping and restaurants […] and is within walking distance of hip neighbourhoods like Saint Denis street. Overall, I give it 4 out of 5. Read more

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