"Room for improvment"
The buses for Al Ghrair and City Center Mall irregular at all and needs to improve . The location and service was very good. The communication skills of the employees very good.Genuine Hotels.com guest review
When we first got there, we were accidentally booked in a smoking room, so make sure you tell them in advance if you need non smoking... Check in time was at 3pm, and because we had to wait so long, they gave us a bigger room which was so nice. the staff was very friendly and helpful. Wish we could have stayed there longer.Genuine Hotels.com guest review
"Value if good price, not on full rate"
The hotel has a great location and great staff, helpful and professional. The room we had was large and clean but the bathroom tiles were dirty and shower not in good working condition.Genuine Hotels.com guest review
"Sheraton Diera Hotel"
FairGenuine Hotels.com guest review
"Good place to stay"
Have a pleasant time and staff is very friendly. Service is outstanding, I will reckon all my friends who are planing of vacation to Dubai stay in this hotelGenuine Expedia guest review
"Nice hotel , close to the airport."
Very clean hotel , staff very friendly and attentive . Most travellers seem to be on short visits but we stayed 11 days in comfort . Convenient to the Metro , c 300 m walk . Taxis also available.Genuine Expedia guest review
My stay comfortable but housekeeping not good ...Genuine Hotels.com guest review
"Nice hotel, conveniently located"
This hotel met all my expectations. Friendly staff, comfortable beds, and located near to the airport (our reason for going), plus only a ten minute walk to the metro. Also, only 5-10 mins taxi from Gold/Spice Souqs and Dubai Creek.Genuine Expedia guest review
Nice hotel with friendly staff and lovely food, close to the airport and not far from the major attractionsGenuine Expedia guest review
"Good hotel in downtown area"
I recently stayed at the Sheraton Diera after being recommended it. I have to say I was not disappointed. The hotel is clean, the staff are friendly. It is not too far from the nearest metro station, less than 10 mins walk. Taxis are always available from the front door. Rooms good size, clean, good facilities. No free wi-fi. Great rooftop pool area, […] ideal for aviation enthusiasts as close to airport and get great views of aircraft. Food good if a bit pricey. Would stay there again for sure. Read moreGenuine Expedia guest review
This is the 2nd time I have stayed at this hotel and I really reccomend it. Its about 3 miles away from the airport. All the rooms are soundproofed so you cant really hear the planes going over. From the roof top pool you have a great view of the Burj Khalifa. The hotel offers a bus service to the beach every day. They take you at 10:30am and they […] come and pick you back up at 4pm and they even pay the beach entrance. The hotel is not overly expensive for a Shearaton, but instead of buying drinks at the hotel, i bought mine at the United shop across the road. A bottle of water at the pool is 9 dirhams, but at the shop across the road you can get 12 bottles of water for 10 dirhams. The Deria shopping centre offers a bus service to and from the hotel to the shopping centre for free of charge, there are 4 return trips a day which is great. The rooms are lovely and clean. You get 2 free bottles of water every day in your room and tea and coffee making facilities. Also the complementry toiletries in the bathroom. Overall I really reccomend this hotel. Read moreGenuine Expedia guest review
"Shaeraton Deira - great place to stay"
Stayed for 4 nights in February and had a great time. We had a junior suite which was large and well equipped. Location was great too and the staff, particularly on reception and concierge were very polite and welcoming.Genuine Expedia guest review
"Very good business hotel"
We found the hotel to be everything we had hoped for. It was spotlessly clean and the staff were extremely courteous, efficient and helpful. Although situated close to the airport no planes could be heard from the rooms as they are very well soundproofed. Ideally situated to explore the old Deira district of Dubai, the hotel allows access to the newer […] areas of the city by means of Dubai's extremely reasonable taxi network. Overall this is an hotel that I would happily use again in the future and recommend to others. Read moreGenuine Expedia guest review
"8yrs using this hotel - but never again"
My wife and I have been coming to Sheraton Deira for eight years, but it just gets worse - so much so that my wife has said we will be giving-up and going elsewhere next time. Such a shame - we always used to love the pool bar, but even this is now shabby and in need of repair, the pool staff spend mire time absent than working (this includes the lifeguard, […] who avoids the pol and spends his time with the bar tender, far from pool and bar, leaning on the parapet chatting and enjoying their paid vacation). Housekeeping is forgetful - no towels some days, etc - Consiege service is confused and un-professional, and do not know how to book cars, how to charge, how to keep bookings, etc. etc. Reception don't listen to the guest - they do what they want to do, the guest is not important. All in all, as my wife says, there are plenty of other hotels in Dubai, so why put up with one where the staff are pretty much out of control? Sad really, after so many years, but it's our money and we're not getting what we paid for. Read moreGenuine Hotels.com guest review
"My experience with Sheraton Deira- Dubai"
well, in general I did liked the hotel, it;s convenient location, but lacking of free wireless high speed internet which was quite annoying, it prevented me from being well connected to the world, however I have to mention that the staff is friendly, warm welcome.Genuine Hotels.com guest review
"Great place, close to the airport"
This is a great place for aviation enthusiasts. The airport is close to the airport and from the lovely roof-top pool you can watch aircraft as they fly directly overhead! Regardless of its proximity to the airport, we found our room to be very quiet and relaxing - It was spacious and clean. We would definitely stay again.Genuine Expedia guest review
I quite often travel there and stay at sheraton, but last few time I have been disappointed because lack of managementGenuine Hotels.com guest review
"Why was my room not ready ?"
Arrived at the hotel 1.45am on Friday morning after a long flight from Singapore (the room being available to me from Thursday 2pm) only to be told it wasn't ready. I was then offered a smoking room instead and told that I may be disturbed by an in house disco due to finish at 3am. After a few minutes of arguing I was told that housekeeping would go […] and ready my room - no explanation of why it hadn't already been ready for 12 hours already or what had been going on in my room that had made it unready. Eventually 20 mins later my room was available - despite it being non-smoking it still had a stale smoke smell and a note to say if guests did smoke in the rooms an extra charge would be levied. They also wanted a 900AED up front fee to cover any charges - even though I had paid for my 3 night stay in advance. On cehckout i also had to wait whilst they got housekeeping to check whether I had used the mini bar. Presumably the reason for my room being not ready when I checked in was that housekeeping were too busy checking other guests mini-bars instead! Not impressed overall. Read moreGenuine Hotels.com guest review
"Simple hotel,simple location"
Breakfast , room , service....great.But room service or the housekeeping they used the mini bar......when i was out.( couple of beer ).this is bad....even though i was not charged for those beer, but next time, i am afraid my computer will be stolen.....Genuine Hotels.com guest review
Was a great hotel, clean and staff are very friendly.Genuine Expedia guest review
I arrived late at night (after midnight) after a long haul flight,i was given a room on the 4 th floor. The noise was the disco on the 5 the was ridiculously loud. I changed room to one on the second floor which you could still hear the disco, and was reduced to a single bed, having booked a double . The key swipe to the door open would not work and […] the staff could not get it to work , without a master key ,so every time I left the room I had to organise someone from reception to open the door for me! Read moreGenuine Hotels.com guest review
"Great service, decent location"
Pleasant stay, staff were courteous and very polite. Keep in mind that this hotel is directly in the flight path and very close to Dubai airport - airplane noise is annoying but certainly not unbearable.Genuine Hotels.com guest review
"Close to the airport."
Rooms clean. Service good. Staff friendly and helpful.Genuine Expedia guest review
Nice and clean room. An enjoyable time was had. Thank you for the experience.Genuine Expedia guest review
"Maintenance poor otherwise good overall."
Sink drain blocked Sink plug not working Bedside alarm clock not working Air-conditioning not working properly Lock fell of exit door on last day Staff very helpful and friendly. If it were not for them the hotel would just be accommodation with nothing working as it should.Genuine Expedia guest review
"Pleasant Stay in Deira"
We stayed in Sheraton Deira for 3 nights in last week of September. Overall our stay was pleasant. The hotel was close to the Metro station so daily commute as well as commute from Airport was smooth. There are several Indian hotels nearby (Sarvana Bhavan and Annapoorna to name few) so Indian food should not be an issue. Also most of the tours had pickup […] and drop facility from this hotel so that worked out fine as well Overall I would recommend this hotel for stay in Dubai. Read moreGenuine Expedia guest review
Hotel is clean...good room service....but little bit noisy..especially if your room close to nightclub...Genuine Hotels.com guest review
"Its Ok, its cheap but it isn't really a Sheraton"
I book this hotel as it is cheap and well located for my business in that end of Dubai. The roof top pool is noisy as it is directly under the flight path and there is a popular night club below you!! be careful where you end up, being high and on the right hand side as you look at the hotel from the lobby is the right place to be. Internet is expensive […] but it does work, food in the terrace is OK but restaurant is never really busy. I will stay there again as I literally only need somewhere to sleep. Read moreGenuine Hotels.com guest review
"Disappointment at Sheraton"
Not a good location, despite being in the old part of the city yet isolated and lacks the busy ambious of Deira, the interior is very outdated, the wifi is a lie, you get the signal but nothing else. Very disappointing 3 day stay.Genuine Expedia guest review
Ok okGenuine Hotels.com guest review
"Good Service and Welcoming Staff"
Ouite Refreshing, Value or MoneyGenuine Hotels.com guest review
"Wonderful Experience and Good Service"
Very exciting, I enjoyed my stay with my family members. The staff are welcoming and courteous.Genuine Hotels.com guest review
"clean, comfy bed, great value"
Near to supermarket is def an added value for us.Genuine Hotels.com guest review
"Slightly dated Hotel."
Good Hotel, if a little out of the way. Might say looks a little dated and the price of the mini bar items is almost extortionate (chocolates and nuts etc). Overall not a bad experience.Genuine Expedia guest review
"No Bottled Water"
I expect a hotel chain like Sheraton to supply bottled water in the room which in this case I found not to be.Genuine Hotels.com guest review
I booked for two nights but moved out after one. Ac was not cooling ., tv remote was not working , tv picture was not good, furniture was old And shabby. Neighborhood was rough . Not family place at allGenuine Hotels.com guest review
"would not stay there as the priceis very high"
lobby was very plain and boring, the swimming pool had only a deep end. and the water was very cold the Jacuzzi near the pool was very hot and had to get out to switch on or off. night time the corridors were full of noisey people.Genuine Expedia guest review
This hotel is close to the airport but about 15min from the 'new' Dubai. The hotel has extremley good staff who are very helpful, nothing was a problem. The room was spacious and the air con worked great which is a must in Dubai, it's very hot!!! I would stay here again.Genuine Expedia guest review
GOODGenuine Hotels.com guest review
Very helpful staff and very clean rooms. I think breakfast is a bit overpriced but apart from that had Realy good time. Will definitely book again no doubtGenuine Expedia guest review
We found it a great hotel. I would definitely stay there again, and recommend to others.Genuine Expedia guest review
Friendly quality serviceGenuine Hotels.com guest review
"Nice hotel, but noise disruption at night"
The Sheraton is a comfortable hotel with friendly, helpful staff. The showered needed to be repaired on arrival, but this problem was fixed within an hour. The stay was also unfortunately hindered by large, noisy parties in ballroom on a Sunday and Monday night, my only 2 nights at the hotel. The noise could be heard from the room until 2am which was […] very disruptive. Although the staff were sympathetic, and offered me complimentary breakfast, it has still left me with negative experience. The staff should have informed guests on arrival and room allocation of parties and possible noise disruption during the stay. Read moreGenuine Expedia guest review
it was an average experienceGenuine Hotels.com guest review
"a pleasant place to stay"
This was a nice hotel to stay in.It had a fine restaurant a pleasant rooftop pool and nice gym.The staff were attentive and the hotel was very clean.It wasnt in the best part of dubai however and you would need a taxi to get to most placesGenuine Expedia guest review
The furniture was old the color of the walls was scrached but it was little goodGenuine Hotels.com guest review
"evaluation of hotel stay"
I had a very lovely time throughout the 3-day stay in the hotel. My booking through hotel.com was devoid of any form of stress. Thank you.Genuine Hotels.com guest review
The hotel was located close to many amenities with the Airport nearby. Trips to Bur Dubai and Dubai Mall with easy access by road. Great location. However, still do not understand why Sheraton does not provide free wifi?? That was only the negative mark during the stay.Genuine Hotels.com guest review
Conveniently located and well pricedGenuine Hotels.com guest review
Staff were disorganised. I was kept waiting for 90mins for room to be ready (I was checked into a junior suite) then when I asked them to send luggage up they took an additional 45 mins! Facilities are fine and club lounge is good. Managerial oversight of front desk personnel could do with an upgrade!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )