"Wonderful staff at a wonderful hotel"
The Sheraton Deira was a wonderful place for my most recent visit to Dubai; I have visited this marvelous city 10 times. First of all, the staff, and I mean all of the staff, front desk people, bell staff, waiters, security, maids, everyone was very helpful, personable and professional. Food in the restaurant was very good. What set the staff apart […] is the personal attention they provide. I'm someone who asks alot of questions about nearby services (free shuttles, laundries, restaurants, etc.). The bell staff went above and beyond by providing me with schedules for the various free mall shuttles (Deira City Centre, Reef Mall, al Ghruair Mall) giving me directions to a reasonably priced laundry, and recommendations for area restaurants. The staff also called me by name everytime I entered or departed the hotel. The rooftop pool was very nice and refreshing; the planes flying over were actually interesting to observe, as were the plane spotters! Overall, this is a very nice hotel in Deira; you really can't beat it for the price. Read moreGenuine Expedia guest review
"Fabulous Stay at Sheraton Deira"
The staff are very good and friendly. They are ready to assist at any time. Rooms are big enough and I enyoyed my stay in SheratonGenuine Expedia guest review
"Good location hotel in Deira"
We stayed here because of a conference in a nearby hotel and added a few days to explore Dubai and Deira. Sheraton Deira was an excellent choice, because it was well-situated, had very friendly staff and the room on the top floor was clean, comfortable and quiet. The Sheraton Deira is easily reached from the airport by taxi or by metro. Abu Baker al […] Siddique station is the closest metro station (change from green to red line across the platform at Union Station). Sheraton Deira is located at Al Muteena street, where there are plenty of restaurants and supermarkets. Not far from Reef Mall (on Salah-Al-Din street) and in walking distance from Al Ghurair Mall/Al Rigga district. Read moreGenuine Hotels.com guest review
"Sheriton Deira Review"
Stylish hotel with a informal attitude, very much enjoyed our stay here It is quite central to all the attractions a short taxi ride away providing traffic Ok Staff were friendly and very helpful highly recommendedGenuine Hotels.com guest review
"Unprofessional attitude of Front desk staff and CS"
Below Standard Customer Service with unfriendly staff even when viewed from a professional viewpoint. Staff avoided taking responsibility and questioned booking despite full price being paid before travel. Un cooperative staffGenuine Hotels.com guest review
"not a shereton standard......"
pathetic reception staff not co operetive at all on our requests also suronding was very badGenuine Hotels.com guest review
"Excellent hotel in central Dubai"
Repeat visit - as good as ever. Staff are very helpful, service is excellent and rooms are very comfortable.Genuine Expedia guest review
Ocerall very goodGenuine Hotels.com guest review
Was not pleasant at all. Staff not friendly, poor service. HopelessGenuine Hotels.com guest review
Highly refreshing, but, the hotel should introduce given customers prayer timing schedule.Genuine Hotels.com guest review
"Nice for the price"
Was good for the price. The sound of planes was the problem.Genuine Expedia guest review
"Solid service & comfort"
Solid service delivered by the staff, a comfortable bed & comfortable surroundings.Genuine Hotels.com guest review
"Good but in need of an uplift"
Stayed at the hotel for three nights. Service and staff were excellent, responsive to our needs. Valet parking was free and wifi was fast and free. (Don't go for the paid version!). The hotel needs a facelift to keep up with the competition like Hyatt Place down the road. Pool needs to be bigger as its tiny. Good experience if you get a good deal, […] as we did. Read moreGenuine Hotels.com guest review
"Room for improvment"
The buses for Al Ghrair and City Center Mall irregular at all and needs to improve . The location and service was very good. The communication skills of the employees very good.Genuine Hotels.com guest review
When we first got there, we were accidentally booked in a smoking room, so make sure you tell them in advance if you need non smoking... Check in time was at 3pm, and because we had to wait so long, they gave us a bigger room which was so nice. the staff was very friendly and helpful. Wish we could have stayed there longer.Genuine Hotels.com guest review
"A great place to stay which is close to d airport"
Great place to stay with spacious rooms and hotel staff were helping with all information i needed to have a great vacation.Genuine Expedia guest review
"Value if good price, not on full rate"
The hotel has a great location and great staff, helpful and professional. The room we had was large and clean but the bathroom tiles were dirty and shower not in good working condition.Genuine Hotels.com guest review
Close to the main Dubai Airport, and does suffer with aircraft noise 24/7. The hotel also has a very load nightclub which is open until 3am, which only goes quiet when a jet takes off!Genuine Expedia guest review
Generally our stay was good but two issues were disappointing:- 1. Having a night club within the hotel doesn't make it a comfortable place for family visitors. Can hear sound upto 2nd floor in our room. 2. When reached early from airport than expected and I had forget to book one night more just for 5 hour earlier check in. We were told there isn't […] room available point blank despite of having a 3 year old kid. Read moreGenuine Expedia guest review
"Sheraton Diera Hotel"
FairGenuine Hotels.com guest review
We have just enjoyed another weeks stay at sheridan deira Yes its a bit dated..yes it can be a bit noisy depending on where your room is but this is our 6th stay..and we have stayed at other hotels in dubai but we always return..why?..the staff are helpful and friendly from the cleaners to porters to front desk and management cannot fault..the breakfast […] buffet is superb..the location for us is brilliant..the free shuttle bus to jumeriah beach with entry fee saves you loads on taxi fares. Basically we now go for a week on the beach and for the price you cant beat this hotel. The roof top pool is also great..if you want a trip out the guys in reception offer great deals and haggle..you can get a good deal Read moreGenuine Expedia guest review
I am quite happy with the overall services of the hotel...will prefer to stay again in the same hotel next time....Genuine Expedia guest review
"Good place to stay"
Have a pleasant time and staff is very friendly. Service is outstanding, I will reckon all my friends who are planing of vacation to Dubai stay in this hotelGenuine Expedia guest review
"Nice hotel , close to the airport."
Very clean hotel , staff very friendly and attentive . Most travellers seem to be on short visits but we stayed 11 days in comfort . Convenient to the Metro , c 300 m walk . Taxis also available.Genuine Expedia guest review
My stay comfortable but housekeeping not good ...Genuine Hotels.com guest review
"Nice hotel, conveniently located"
This hotel met all my expectations. Friendly staff, comfortable beds, and located near to the airport (our reason for going), plus only a ten minute walk to the metro. Also, only 5-10 mins taxi from Gold/Spice Souqs and Dubai Creek.Genuine Expedia guest review
Nice hotel with friendly staff and lovely food, close to the airport and not far from the major attractionsGenuine Expedia guest review
"Good hotel in downtown area"
I recently stayed at the Sheraton Diera after being recommended it. I have to say I was not disappointed. The hotel is clean, the staff are friendly. It is not too far from the nearest metro station, less than 10 mins walk. Taxis are always available from the front door. Rooms good size, clean, good facilities. No free wi-fi. Great rooftop pool area, […] ideal for aviation enthusiasts as close to airport and get great views of aircraft. Food good if a bit pricey. Would stay there again for sure. Read moreGenuine Expedia guest review
This is the 2nd time I have stayed at this hotel and I really reccomend it. Its about 3 miles away from the airport. All the rooms are soundproofed so you cant really hear the planes going over. From the roof top pool you have a great view of the Burj Khalifa. The hotel offers a bus service to the beach every day. They take you at 10:30am and they […] come and pick you back up at 4pm and they even pay the beach entrance. The hotel is not overly expensive for a Shearaton, but instead of buying drinks at the hotel, i bought mine at the United shop across the road. A bottle of water at the pool is 9 dirhams, but at the shop across the road you can get 12 bottles of water for 10 dirhams. The Deria shopping centre offers a bus service to and from the hotel to the shopping centre for free of charge, there are 4 return trips a day which is great. The rooms are lovely and clean. You get 2 free bottles of water every day in your room and tea and coffee making facilities. Also the complementry toiletries in the bathroom. Overall I really reccomend this hotel. Read moreGenuine Expedia guest review
"Shaeraton Deira - great place to stay"
Stayed for 4 nights in February and had a great time. We had a junior suite which was large and well equipped. Location was great too and the staff, particularly on reception and concierge were very polite and welcoming.Genuine Expedia guest review
"Very good business hotel"
We found the hotel to be everything we had hoped for. It was spotlessly clean and the staff were extremely courteous, efficient and helpful. Although situated close to the airport no planes could be heard from the rooms as they are very well soundproofed. Ideally situated to explore the old Deira district of Dubai, the hotel allows access to the newer […] areas of the city by means of Dubai's extremely reasonable taxi network. Overall this is an hotel that I would happily use again in the future and recommend to others. Read moreGenuine Expedia guest review
"8yrs using this hotel - but never again"
My wife and I have been coming to Sheraton Deira for eight years, but it just gets worse - so much so that my wife has said we will be giving-up and going elsewhere next time. Such a shame - we always used to love the pool bar, but even this is now shabby and in need of repair, the pool staff spend mire time absent than working (this includes the lifeguard, […] who avoids the pol and spends his time with the bar tender, far from pool and bar, leaning on the parapet chatting and enjoying their paid vacation). Housekeeping is forgetful - no towels some days, etc - Consiege service is confused and un-professional, and do not know how to book cars, how to charge, how to keep bookings, etc. etc. Reception don't listen to the guest - they do what they want to do, the guest is not important. All in all, as my wife says, there are plenty of other hotels in Dubai, so why put up with one where the staff are pretty much out of control? Sad really, after so many years, but it's our money and we're not getting what we paid for. Read moreGenuine Hotels.com guest review
"My experience with Sheraton Deira- Dubai"
well, in general I did liked the hotel, it;s convenient location, but lacking of free wireless high speed internet which was quite annoying, it prevented me from being well connected to the world, however I have to mention that the staff is friendly, warm welcome.Genuine Hotels.com guest review
"Great place, close to the airport"
This is a great place for aviation enthusiasts. The airport is close to the airport and from the lovely roof-top pool you can watch aircraft as they fly directly overhead! Regardless of its proximity to the airport, we found our room to be very quiet and relaxing - It was spacious and clean. We would definitely stay again.Genuine Expedia guest review
I quite often travel there and stay at sheraton, but last few time I have been disappointed because lack of managementGenuine Hotels.com guest review
"Why was my room not ready ?"
Arrived at the hotel 1.45am on Friday morning after a long flight from Singapore (the room being available to me from Thursday 2pm) only to be told it wasn't ready. I was then offered a smoking room instead and told that I may be disturbed by an in house disco due to finish at 3am. After a few minutes of arguing I was told that housekeeping would go […] and ready my room - no explanation of why it hadn't already been ready for 12 hours already or what had been going on in my room that had made it unready. Eventually 20 mins later my room was available - despite it being non-smoking it still had a stale smoke smell and a note to say if guests did smoke in the rooms an extra charge would be levied. They also wanted a 900AED up front fee to cover any charges - even though I had paid for my 3 night stay in advance. On cehckout i also had to wait whilst they got housekeeping to check whether I had used the mini bar. Presumably the reason for my room being not ready when I checked in was that housekeeping were too busy checking other guests mini-bars instead! Not impressed overall. Read moreGenuine Hotels.com guest review
"Simple hotel,simple location"
Breakfast , room , service....great.But room service or the housekeeping they used the mini bar......when i was out.( couple of beer ).this is bad....even though i was not charged for those beer, but next time, i am afraid my computer will be stolen.....Genuine Hotels.com guest review
Was a great hotel, clean and staff are very friendly.Genuine Expedia guest review
I arrived late at night (after midnight) after a long haul flight,i was given a room on the 4 th floor. The noise was the disco on the 5 the was ridiculously loud. I changed room to one on the second floor which you could still hear the disco, and was reduced to a single bed, having booked a double . The key swipe to the door open would not work and […] the staff could not get it to work , without a master key ,so every time I left the room I had to organise someone from reception to open the door for me! Read moreGenuine Hotels.com guest review
"Great service, decent location"
Pleasant stay, staff were courteous and very polite. Keep in mind that this hotel is directly in the flight path and very close to Dubai airport - airplane noise is annoying but certainly not unbearable.Genuine Hotels.com guest review
"Close to the airport."
Rooms clean. Service good. Staff friendly and helpful.Genuine Expedia guest review
Nice and clean room. An enjoyable time was had. Thank you for the experience.Genuine Expedia guest review
"Maintenance poor otherwise good overall."
Sink drain blocked Sink plug not working Bedside alarm clock not working Air-conditioning not working properly Lock fell of exit door on last day Staff very helpful and friendly. If it were not for them the hotel would just be accommodation with nothing working as it should.Genuine Expedia guest review
"Pleasant Stay in Deira"
We stayed in Sheraton Deira for 3 nights in last week of September. Overall our stay was pleasant. The hotel was close to the Metro station so daily commute as well as commute from Airport was smooth. There are several Indian hotels nearby (Sarvana Bhavan and Annapoorna to name few) so Indian food should not be an issue. Also most of the tours had pickup […] and drop facility from this hotel so that worked out fine as well Overall I would recommend this hotel for stay in Dubai. Read moreGenuine Expedia guest review
Hotel is clean...good room service....but little bit noisy..especially if your room close to nightclub...Genuine Hotels.com guest review
"Its Ok, its cheap but it isn't really a Sheraton"
I book this hotel as it is cheap and well located for my business in that end of Dubai. The roof top pool is noisy as it is directly under the flight path and there is a popular night club below you!! be careful where you end up, being high and on the right hand side as you look at the hotel from the lobby is the right place to be. Internet is expensive […] but it does work, food in the terrace is OK but restaurant is never really busy. I will stay there again as I literally only need somewhere to sleep. Read moreGenuine Hotels.com guest review
"Disappointment at Sheraton"
Not a good location, despite being in the old part of the city yet isolated and lacks the busy ambious of Deira, the interior is very outdated, the wifi is a lie, you get the signal but nothing else. Very disappointing 3 day stay.Genuine Expedia guest review
Ok okGenuine Hotels.com guest review
"Good Service and Welcoming Staff"
Ouite Refreshing, Value or MoneyGenuine Hotels.com guest review
"Wonderful Experience and Good Service"
Very exciting, I enjoyed my stay with my family members. The staff are welcoming and courteous.Genuine Hotels.com guest review
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