For every 10 nights, get 1 free!
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The Royal Lahaina Resort borders the golden sands of Kaanapali Beach. Ocean activities include swimming, boogie boarding, snorkeling, catamaran rides, kayaking, and parasailing. Humpback whales can often be spotted from around January through April. Kaanapali's two championship golf courses are adjacent.
The resort offers two oceanfront pools and a 11-court tennis ranch. Tennis pros offer coaching and lessons (surcharge), and a 3,500-seat stadium hosts several major tennis tournaments. Introductory scuba lessons and lei-making classes are complimentary.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Kaanapali is a prime vantage point for viewing humpback whales, which swim by December to May. The town’s whaling history is displayed at Whaler’s Village, a shopping complex and museum. Visitors also can experience the area’s farming past by riding the Sugar Cane Train, a restored steam locomotive. Snorkelers and divers can enjoy the coral reefs and fish that thrive in nearby Black Rock Beach.see all hotels in Maui Island
"really small room"
Booked a room for 3 adults. They only have double beds. The bathroom sink is in the room so the only privacy is in the small room with the toilet and shower. Small deck out side view was okay but the road noise (which never stops) is incredibly loud. The room might have been okay for 1 person or a couple.Genuine Hotels.com guest review
Royal Lahaina never disappointsGenuine Hotels.com guest review
"Best value in Maui"
We just returned from Maui and this is our fourth stay at the Royal Lahaina - The hotel is a great combination of location friendly staff and reasonable prices - and their Happy Hour should not be missed - we never did !Genuine Hotels.com guest review
Response by Royal Lahaina Resort Awesome! Thank you for choosing to stay with us for a 4th time now. We look forward to seeing you at Happy Hour again. Mahalo nui!
"poor first impression"
hotel made me feel second class because I used your booking. After they realized how unhappy were were with the room they gave us (little brown shed)-they gave us a better room.Genuine Hotels.com guest review
"Nice location right on the beach."
The first room they gave us was right over a load air conditioning unit for the lobby floor. The next day they moved us to another room that we liked much better. They location is great. The parking spaces need to be wider.Genuine Hotels.com guest review
Great hotel room for the price! Clean, delicous fast room service, beautiful view. Definitely will stay here again.Genuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo for the 5-star review! Looking forward to having you stay with us again. Aloha!
We originally booked 8 nights in the cottages', stayed one night, it was terrible. The general repair of the rooms was terrible. The hot water system did not work, thirty minutes to get hot water out of the taps. The paint work was chipped, the carpet was dirty and had some strange stains on it. The beds and linen looked like the original from 1950's. […] We moved to the main hotel block, they were very reluctant and suggested an extra $120 per night, we got that down to an extra $60 per night, still a huge increase on our bill. I would not recommend this hotel to anyone until they rebuild the cottages. Read moreGenuine Hotels.com guest review
"I would not come back to this hotel"
I was mislead by the 4.0 rating. When I booked the room, I selected " Garden" section because I don't see paying extras for ocean view. We checked in the evening and went out for dinner. By the time we were ready to take a shower and go sleep, we found the shower was so old and outdated and the grout was dingy and grimy. The vanity top has so many scratches. […] The mirror has black edges and corner. The latch for securing the door at nigh was broken. We were too tired to make a complaint. When I found out that the room in the newer section was only slightly more, I was not happy. I think because I booked through Hotels.com/ Expedia, they need to pay a referral fee so they gave the bad rooms to these customers. I have pictures to document what I described here. I would never go back to this hotel. Read moreGenuine Hotels.com guest review
"10 days of business and pleasure"
The room we had was directly on the beach, location could not have been better. House cleaning was thorough and timely. The hotel staff was friendly and helpful. The only complaint was that the restaurant service was a bit slow. Overall, a great stay!Genuine Hotels.com guest review
"Wonderful central location"
We had stayed at this hotel 5 yrs ago and were very impressed with service at that time. However, after staying at several other hotels in the area since then, we found several things lacking this time when we stayed at this hotel. The staff did not make any effort to be pleasant or friendly..you were just another guest in their hotel. In addition, […] housekeeping staff were slack in stocking of clean towels and glasses. We are not sure we would return to this hotel after this last experience. Read moreGenuine Hotels.com guest review
"" Keeping up appearances""
We stayed there for 3 nights but it was more than enough. The hotel is generally run down. The room was spacious and generally quite clean, the stuff was really nice everything there was just a bit too old, too used up. The bathroom was an absolute nightmare. I'm sure it used to be a lovely hotel back in the old days. The location was good but it is […] a bit too expensive for the quality it can give. Read moreGenuine Hotels.com guest review
Response by Royal Lahaina Resort Thank you for the review. Many guests appreciate the older/historical Hawaiian ambiance at the resort, but we are glad to know everything was clean and nice for you to enjoy, and we will be checking on the bathroom in your room. Mahalo nui!
"Older Resort - Great Location"
Royal Lahaina was one of the original resorts in Kaanapali. It is just 10 minutes by car or shuttle to Lahaina, and even has a great beach (by Hawaiian standards). There is a nice shopping plaza with a really good diner within walking distance, too. The beds and bedding were excellent and the view in our 4th floor "cheap" room was outstanding. While […] we were there, one of the 3 pools was being resurfaced and there was some construction in part of the lobby - but it really didn't pose a problem for us as the noise was minimal and the walkways were clear. The only real negative is the parking - and I have to say that of the 3 islands and 4 hotels we stayed at, not one had good parking. The compact-sized spaces and the poor parking by other guests caused us to circle around multiple times to find a spot - at this and every other Hawaiian hotel! Read moreGenuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo for the review and for sharing your experience! Glad you enjoyed the bed and views from your room, along with the great location. We hope to see you again soon - A hui hou!
"Perfect if you never, ever leave your hotel"
The hotel was satisfactory as far as room cleanliness and general maintenance. The beach outside the hotel is beautiful. The surrounding area is mostly other resorts, which makes it difficult to find non-pricey food. There were a couple of problems with the service quality. 1. The hotel has a towel card system, which requires you to return the card […] at the end of your stay. However, you can only return the towels between the hours of 8 and 5. This works if you never leave the hotel, but if you're exploring the island, it's unlikely that you're going to be back at the hotel by 5 to turn in your towels before an early departure the next morning. 2. The hotel made an assumption that since there were two occupants in a room, they therefore must be married. This is the first time I encountered this on a hotel stay and found it to be rather presumptuous. Read moreGenuine Hotels.com guest review
The beach in front of hotel is amazing, we drove around the island and didn't see anything better. Even neighboring hotels didn't have as nice beach as we did. Staff is very approachable and friendly. We stayed in tower on the 10th floor. The hotel overall was good, newer furniture and comfy beds.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the favorable review. As you note the beach in front of our resort is amazing and was selected as the #1 beach in America in the 2013 TripAdvisor Traveler Choice Awards. Mahalo.
"Great location - room needed some work"
Right on the beach - location is the advantage. The Cottage room we stayed in was okay, rarely was there hot water for a shower and the room felt like it had not been updated for quite a while. But worth it for the beach location.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the 5-Star review, glad that you enjoyed our prime Kaanapali beachfront location. We are currently doing some soft good renovations in our cottage rooms, however these rooms are still considered a moderate 3-star level accommodation by most of our travel partners. For those who are searching for a newer more deluxe accommodation, all of the rooms in our Lahaina Kai Tower have been completely renovated in a very beautiful and contemporary style. Mahalo.
Resort is in the best location as compared to other resorts in the Lahaina area. The restaurant, beach, pools, beach bar, etc. are so nice and better than the other resorts because they are not as crowded or overpriced. The Westin does not have the same view or feel as the Lahaina. You feel like you are actually in a resort on Maui whereas the other […] ones do not make you feel like that. I think this is the best hotel/resort in Lahaina for the price, they could even charge more but I am glad they do not because that is why my new wife and I chose this place! Read moreGenuine Hotels.com guest review
Response by Royal Lahaina Resort Congratulations! & thank you for a very nice review. Glad you enjoyed spending your Honeymoon with us at the Royal Lahaina. A hui hou!
The cottage room was the perfect Hawaiian feel for a vacation.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Brenda. So happy that you enjoyed the Hawaiian ambiance here at the Royal Lahaina Resort. Surrounded by 27 acres of tropical gardens and oceanfront lawns our cottages are a truly unique offering here on Kaanapali Beach. Mahalo.
"Nice hotel but needs refurbishing"
Liked being close to the beach, Whalers Village and Lahaina. Enjoyed the beach walk every day. We liked the hotel and the staff were very nice. The Housekeepers very nice and accommodating. There are areas that need refurbishing but it didn't affect our 10 day stay. Look forward to coming back soon.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Marjorie. Thank you for the positive review, happy to read that you look forward to returning. Our most recent refurbishment is currently taking place in our lobby and reception area. We are lightening the colors, have brought in new furnishings and flooring and are going with a contemporary "Beach Boutique" theme....it looks great. Mahalo.
"Right on the beach...what else could you want?"
The location of this hotel is perfect. Right mid-center Ka'anapali beach with at least a partial ocean view from every single room in the tower (cottages are located differently). The grounds are gorgeous with the golf course on site and the fact that you step out the back of the hotel and your on a gorgeous beach with even more gorgeous water. There […] is a restaurant and beach bar oceanfront next to the 2 pools on property and the specialty drinks are phenomenal. The restaurant is mid range in price and the food was pretty good. They have live music most nights, sometimes 2 different ones with one in front of each pool, but the music is subtle and not loud at all. They have an excellent ice cream parlor/coffee shop on site...try the banana mac ice cream! There's also a small store that has some clothes and souvenirs as well as packaged sandwiches, cold drinks, snacks, and beer/wine. We were able to charge at any of the on site businesses to our room. We attended the luau on site and enjoyed that quite a bit as well as the fact we didn't have to worry about having to get a taxi back after all the unlimited tropical drinks! This hotel is minutes from everything...5 minutes to Lahaina...5 minutes to Napili Bay, 15-20 minutes to Honolua Bay, 30 minutes to Kihei, 35 to Wailea. There is also a small set of shops just to the left of the when you turn on Kekaa Dr.....try CJ's comfort zone....delicious and reasonably priced. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the great review, so glad to read how much you enjoyed your experience. As you note, our prime Kaanapali Beach location is definitely one of our primary selling features. We hope we can welcome you back in the future. Mahalo.
"Great place to stay in Maui"
We loved this hotel. We were right next to Black Rock, great snorkling. Beautiful area, saw lots of turtles. Exceeded my expectations.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Maite. Glad to read that you loved the Royal Lahaina and we were able to exceed your expectations. Mahalo.
The Royal Lahaina was BEAUTIFUL! We had a fantastic view of the beach that was less than 100feet from our hotel. The beach was uncrowded and clean. We could drive a dhort distance to other beautiful beaches and to Lahaina. The hotel staff was helpful and we had a great time. I highly recommend this hotel for a romantic getaway.Genuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo for the review and recommendation! Glad you enjoyed your stay and felt the romantic atmosphere that is so special here at the Royal Lahaina Resort. Aloha!
Beautiful hotel and beach. The lighting in the bathroom was too dim for applying make-up, but how much do you need at the beach? I just went out on the terrace if I needed more light.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you very much for the 5-star review. Glad to read that you enjoyed the hotel, the beach and especially found the beds comfortable. We hope we can welcome you back to our resort int he future. I would like guests to know that our Housekeeping Department has a supply of lighted mirrors available upon request for guests who desire them. Mahalo.
"Online photos misleading."
We stayed in one of the cottages on the property. The room was decent but the bathroom was very outdated. The sink dripped, the paint on the ceiling was all peeling, the sliding glass doors did not slide and the shower mount fell off.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Richelle. Thank you for the feedback. Please know that it is never the intention of the Royal Lahaina Resort to mislead our valued guests. I am very sorry about the issues you experienced with the cottage room. I will try to contact you directly to review and investigate this situation further. Mahalo.
"Really good hotel"
We stayed there for a week, the hotel is in the best location you could ask. It's right off the highway (although you can't hear the cars or anything like that). The restaurant is very pricey (but so is all of Maui) and the daily parking is $10 for self-service (why?!) The hotel mixed up our reservation, but to be fair after some complaining we got […] a bonus massage that was wonderful. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the positive review. Glad to read that you enjoyed our location and that we were able to correct the initial reservation confusion to your satisfaction. Our resort does charge $10 for parking, however we do not charge mandatory resort fees like many of the hotels in our area. When researching these charges prior to booking, guests will find that our pricing and parking charge is a great value for the Kaanapali resort area. Mahalo.
We had a corner room which I think may have been smaller than the average room size, but it was quite small in my opinion, esp. at the price we paid. The hotel is 50 years old, but is in great condition and if you want a true Hawaiian resort hotel (not just a hotel room), you get that feel here. Personally, I loved It! this is one of the better locations […] for the beach on the island. Tennis is in site a d reasonably priced. Resort is small compared to some of the larger brand names....which, again, I prefer. Staff was very friendly for a tourist destination. Truly enjoyed my stay! Read moreGenuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo Kit! Glad you truly enjoyed your stay. Yes, with only a few of them, the corner unit you stayed in is a tad bit smaller; however it does have all the same features & amenities as with all our luxuriously styled guest rooms in the Lahaina Kai Tower. Hope to see you again soon. Aloha!
"Cottages in desparate need of updating."
This is the 3rd time we have stayed in a cottage at the Royal Lahaina Resort. The last time was 18 years ago. The cottages have definately seen a lot of use since our last stay. The cottage looked really rundown. The interior walls, bathrooms, kitchenette and furnature we worn out. The TV in the bedroom did not work. We always knew when it rained outside […] because the water poured inside the room too. I know the tower rooms have been refurbished and it is time to refurbish the cottages. All this being said, it was the location and view from our cottage (Cottage B) that made all the problems tolerable. Our view was incredible. We were next to the pool and ocean. And the staff went out of their way to make our visit enjoyable. If the cottages get refurbished I would give the resort and "A Rating." But until then they only get a "C." Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Daniel. Thank you for the review of your most recent stay. Really appreciate that you have returned to the Royal Lahaina three times and that you enjoy the location and service from the staff. Also appreciate your feedback regarding refurbishments for the cottages. The resort is performing ongoing soft renovations to the cottage units. This work is being done one building at a time (22 buildings), as availability permits. I will follow up with our Chief Engineer to make sure that the leak and TV issues you mention in Cottage B have been addressed. Thank you again.
The hotel was fine - great location, beautiful beach! The only drawback was the room - too small for 2 adults and 1 child. Very little storage. Other then that, staff was very friendly, grounds were very nice.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Andy. Thank you for the positive review. Glad that you enjoyed our location, beach and your interactions with the staff. For those that prefer some additional space we do have one and two bedroom suites in our Lahaina Kai Tower. We also have one and two bedroom condo-style cottage units that have kitchens. Additional information regarding these options is available online. Mahalo.
"Worth every penny"
Overall great experience for a week long vacation. There was so much to do and everything was really accessible and convenient.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Stephanie. Glad to read that you had a great experience and found us to be a very good value. Mahalo.
"royal lahaina hotel"
last stayed at hotel in 2001. hotel rooms have been upgraded and are beautiful. staff is extremely helpful and kind. room service great. beach is amazing.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Mike. Thank you for the 5-Star review. So glad that you came back for another visit and enjoyed your return stay. We will look forward to welcoming you back again on your next trip. Mahalo.
"One week at Royal Lahaina"
Had a great stay! Enjoyed the upgrade from partial ocean view to ocean view. Great location!Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Linda. Glad that you had a great stay and enjoyed our location. We hope you will come back again soon. Mahalo.
"Small rooms but updated and clean."
I liked how the hotel was close to whaler's village (1 mile walk) and you could walk to restaurants at other nearby hotels. The beach outside was great; there was a long stretch of beach going north and south (not necessarily true of all Maui hotels). Snorkeling at the nearby black rock was good. Only downside: The last time i went to Maui I really […] enjoyed lounging at my hotel mid day (during happy hour) because they had good drink specials. The Royal Lahaina didn't have a great happy hour (6$ mai tai was the best offering) so i spent much less time at my home hotel. Get a frozen daiquiri machine and sell them for 4$ during happy hour and create a reason for hotel guests to stay and spend money at your hotel! Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Travis. Thanks for the positive feedback, so glad that you enjoyed our location and the great beach that we front (selected as the #1 beach in America in the 2013 TripAdvisor Travelers Choice Awards). Will be sure to share your review with our Food & Beverage Team. Mahalo.
"Stayed here for half of our honeymoon and loved it"
The hotel has a great location with a large private area for parking. Room was small but quaint with a great view of the mountains & ocean. 2 pools were always busy along with the shoreline in front of the hotel. Views were breathtaking.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Mike. Thank you for the 5-Star rating. Happy to hear that you loved your Honeymoon experience and hope we can welcome you back to Maui again. Mahalo.
"Nice Hotel right on the beach"
The Royal Lahaina resort was a wonderful hotel. Right on the water, three beautiful pools, lots of great activities to do as well. The luau was so much fun, amazing show and great food & drink! The staff was kind & courteous and the rooms were clean. Our view from our room was breathtaking. We would totally recommend this hotel, and would stay again!! Coral […] & Sheri Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Coral & Sheri. Thank you very much for the kind review. So happy that you both enjoyed the resort. We appreciate that you will recommend the Royal Lahaina to others and hope that we will have the pleasure of welcoming you back to Maui. Mahalo.
"Nice Hotel. Close to beach and shops"
Luau on site was very convenient. Free trolley ride to local shopping and dinning was a bonus! Beautiful view of golf course and ocean.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Kelly. Thank you for the positive review. Glad to read that you enjoyed the luau. We have recently upgraded the entire experience and are receiving very positive feedback from our guests. With an open bar included, it is really nice that guests can walk back to their room after the luau. Mahalo.
"Awesome hotel, amazing view, incredible beach!"
Other friends of mine recommended other hotels located on the Wailea part of Maui. I read the reviews about the Royal Lahaina Resort and someone mentioned the beach and the turtles right in front of the hotel, when I read "turtles", I was sold! I booked a room with Ocean View and I highly recommend spending more to have that AMAZING view! When you're […] facing the ocean, on the left side, there is a rocky wall, just go swim/snorkel on that part and you'll spot turtles and amazing fish. The only problem with this hotel is that it "sucks you in"! It's hard to leave! The best beach is there, the food is amazing, the staff is sooo friendly, the ocean view is jaw dropping, boat trips and activities leave from Kaanapali beach (just in front of the hotel pool), the best lual is there... so you end up getting lazy and not exploring Maui too much. The days I went out to explore other beaches, I was disappointed, because Kaanapali beach, in front of the hotel, is by far one of the prettiest. I would stay in this hotel again, for sure! And as all that wasn't enough, when I checked out, I forgot clothing in the closet and, when I was back home, I called them and they sent me my items immediately. A week later, I got my stuff back on the mail. Two thumbs up to this amazing hotel! Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Coraline. Thank you for the 5-Star rating and the very kind review. So glad that we could make your visit to Maui amazing. As you mention, great snorkeling is available right in front of the hotel at Black Rock, where you will encounter Hawksbill sea turtles and Green sea turtles. Even more spectacular, thousands of Humpback Whales make their yearly migration to our warm Hawaiian waters. The majority of the humpbacks that travel to Hawaii end up in the waters off Maui and can be easily seen by guests during the peak migration period from January through March. Mahalo.
"Dated and due for rennovation"
Great experience overall at the hotel facilities and restaurant, but the garden cottages are due for renovations. Overall, the room was clean, but especially the bathtub, needed a redo. Lanai was nice to have. Heard the tower rooms were nicer, but we were ok with what we had for the week. Most every one of the staff was really nice. Would love to go […] back once they update the cottages. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha JJ. Glad to read that you had a great experience. As you note, our cottage rooms are older and have not been renovated to the same degree as our Tower rooms. While many guests enjoy our original cottages, for those seeking upgraded accommodations I would recommend the rooms and suites in the Tower as they are all very modern and offer some of the nicest accommodations you will find on Maui. Mahalo.
"Great spot on the beach"
Hotel was reasonably priced and we got upgraded to a suite by chance. Very nice breakfast buffet, and pleasant flowing pool/beach area that was never overcrowded. Away from crazy Kanapalli beach scene, and better beach in my opinion. A very nice place to stay.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the positive feedback. Glad to read that you enjoyed the peaceful atmosphere of the Royal Lahaina. Mahalo.
We enjoyed our stay very much however, to pay to park at a resort which one has paid to stay at seems outrageous to us. In visiting several countries in Europe the resorts we stayed at had a free breakfast each morning, you might consider doing this. The coffee left in the rooms for guest to make was awful tasting.........you might want to changes the […] brand. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Deb. Thank you for the 5-Star review. Glad to read that you enjoyed your stay and received excellent service. I will be sure to review your feedback regarding the in-room coffee with our team and investigate this further. Mahalo.
"Love this resort!"
We liked this resort very much. Staff was very friendly and welcoming. Rooms were very clean and spacious. The ocean view was amazing! We loved that they let the Hawaiian Natives sell their crafts in the lobby. They were very nice and gracious! My children liked to eat in restaurant that was in the hotel. We could not ask for more...We had a wonderful […] experience. I would highly recommend this resort. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Rhonda. Thank you very much for the kind feedback. So happy that you and your family enjoyed your stay and appreciate you recommending us to others. Mahalo.
"Convenient, within minutes of many attractions"
Very comfortable with caring employees. Only one improvement I can see. Need for a 24 hour coffee shop or one that stays open past 10 PM. Had to go elsewhere after 10 PM.Genuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo for the review & improvement suggestion! For a wide selection of beverages, fresh salads, sandwiches, and more; our on-site convenience store and gift shop, the Royal Trading Company, is open every night until 11pm. Thank you for staying with us. A hui hou!
"It is a nice place just disappointed by the price"
We got in at 11pm and had too wait to go to our room for more than 15 min. No big deal but I had a bad headache and they had no aspirin and the store closed at 11 pm, so had to drive back to town to get some. Then walk quite a way from lobby out to cottage. which was disappointing as well because when I called to upgrade to room with an ocean view I […] assumed it was in the hotel itself for $160.00 more than we already paid it would be the best available. But that said it was ok just surprising what that rooms go for there. I did have a great time there in Maui though but next time will look for more affordable accommodations. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Brian. Thank you for the feedback on your visit. Sorry about the initial issues at check-in and confusion with regard to the upgrade. It looks as though we arranged an upgrade to an oceanfront cottage room rather than a room in the tower. Glad to read that even with these issues you still enjoyed your visit to Maui. Mahalo.
Beautiful view in our room. We had an ocean view that was mesmerizing. The entire staff was very helpful.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you for the 5-Star review. Appreciate the positive feedback and hope we can welcome you back in the future. Mahalo.
Only problem was the AC.... Room would not cool downGenuine Hotels.com guest review
Response by Royal Lahaina Resort Thanks for the review score. We're sorry about AC in your room during your stay, but glad that everything else was great for you. Mahalo nui !
We stayed at the Royal Lahaina Hotel twice (the one day break allowed us to go to the other side of Maui - the city of Hana). In the first stay we stayed at the garden cottages, which are older, but clean. When we went back to the hotel, we were upgraded to the tower, which is incredibly new and comfortable.Genuine Hotels.com guest review
Response by Royal Lahaina Resort Mahalo for the 5-star review! Glad you enjoyed it both times, and we hope you can make it back soon. A hui hou.
"Nice hotel on nice beach"
Enjoyed our stay at the Royal Lahaina. Its a no-frills kind of hotel which isnt necessarily a bad thing. The Whalers Village is within walking distance which offers a variety of food options. The food at the Royal Lahaina restaurant was good but very small portions and overpriced. The beach that it sits on is beautiful and there is some good snorkeling […] one beach over. Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Ness. Thank you for the feedback , glad to read that you enjoyed your stay. Mahalo.
"Nice hotel close to the beach"
Stayed at the hotel for 3 days, had a great experience.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Ana. Glad to read that you had a great experience! Mahalo.
"Great location and resort!"
My girlfriend and I found this resort on a wim. Mainly because it was the highest rated in our budget. We were not disappointed! The location was great! Just 5 minutes away from shopping and dining at Whaler's Village and 20 minutes from the town of Lahaina. When we arrived, the concierge, Chris, helped us upgrade to a high room with a view of the ocean. […] It was gorgeous! The hotel itself is very clean and each room has a great little balcony for drinking coffee in the morning. The resort has 2 pools and a poolside bar, which I'm sad to say we never got to experience. We did, however, experience the hotels beach which was quiet and calm and perfect for floating around in! Overall a great experience and I would definitely come back Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha Beatrice. Thank you for the kind review. Glad to read that you and your girlfriend had a great experience. We hope we can welcome you back soon. Mahalo!
"Nice hotel close to the beach."
My wife and I stayed eight nights at the Royal Lahaina Resort. We both enjoyed the room and the ocean view. The hotel is on the beach and close to great snorkeling at Black Rock (South side of the beach). Great marine life near the rock formation. The food was good and the staff was friendly. Whaler's village is a 10 minute walk from the hotel, however […] I recommend renting a car to explore the island. I would recommend this hotel to a friend and look forward to coming back in the future. Enjoy! Read moreGenuine Expedia guest review
Response by Royal Lahaina Resort Aloha James. Thank you for the 5-Star review! So glad that you and your wife enjoyed your stay and are looking forward to returning. We will look forward to welcoming you back. Mahalo.
"A Little Bit of Paradise"
My family and I had a wonderful stay at the Royal Lahaina Resort.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha. Thank you very much for the positive review. Glad to read that your family had a wonderful stay and we hope to welcome you all back very soon. Mahalo.
"Poor customer service"
Had a certain room already paid for but at arrival was to we had to up grade because the room was not available. I feel you pay for the room in advance should expect it. Was not on thee way this situation was handled. Heard from others who experience the same situation. Will not recommend to others.Genuine Expedia guest review
Response by Royal Lahaina Resort Aloha Steve. Thank you for the feedback. Sorry for any confusion that may have occurred at the time of your check-in. I can assure you and all others that no guests are required to pay additional for an upgraded room because the room type they booked is unavailable. Mahalo.
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