All hotels in Lahaina, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here2780 Kekaa Dr, Lahaina, HI, 96761, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 1,085 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    4.0
  • Neighborhood
    4.4
5.0 / 5Outstanding
"Just steps from the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Had a good time. Only issue for me was that the bed was too high off the floor, but the service was great!
Genuine Expedia guest review
Other trip Feb 6, 2015
mary
US
3.0 / 5Good
"Royal Lahaina in January"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Coming to the Royal Lahaina and the resort area of Maui after a 2 day stay in Hana and a 2 day stay Makena was disappointing. Have stayed in Kaanapali 4 times, but never realized how stuffy and overcrowded the area was until properly experiencing other parts of the island. The staff at this hotel was either hit or miss. Front desk was not very helpful. Upon arrival, the person we dealt with was what I would call a slimy salesman type. He pushed hard to get us to upgrade from an "Ocean View" to an "Ocean Front" room. We had to say "no" over 5 times and after he finally accepted that answer, he told us they had no more "Ocean Views" and was going to upgrade us to an "Ocean Front" anyway. I understand the up sell attempt, but he went beyond the normal ask. And then finding that we were getting an upgrade anyhow, just proved he was slimy pushing so hard. The bellhop that took care of us was top notch. He was pleasant and helpful throughout the entire trip even went out of our way to drop him an extra tip when checking-out. The restaurant staff was really good. The house keeping staff was very intrusive. They even asked me questions about some of the souvenirs that I had. And not in a friendly chat way but in an intrusive way. The Lady and young man at the pool stand were never rude to us, but we saw firsthand them being rude to 3 other guests. And the lady there was another slimy sales person very pushy with customers who were looking at products. Parking is horrible.
Genuine Expedia guest review
Other trip Feb 6, 2015
Fun Travelers
US
5.0 / 5Outstanding
"The beach is beautiful, the staff is amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
we had a great stay here - in a cottage and I loved sitting out on the deck with a coffee
Genuine Expedia guest review
Other trip Feb 6, 2015
A Traveler
US
1.0 / 5Poor
"Stuck air condition and gum between the sheets"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    -
Had to move rooms do to no help fro the staff to secure the same rooms...willing to pay full price...
Genuine Expedia guest review
Other trip Feb 6, 2015
Eric
US
5.0 / 5Outstanding
"Perfect getaway."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved my cottage at the Royal Lahaina. It was quiet and peaceful and the room was perfect!
Genuine Hotels.com guest review
Response by Royal Lahaina Resort
Aloha. Thank you for the 5-star rating. Mahalo.
3 night trip Jan 31, 2015
A Traveler
US
3.0 / 5Good
"Nice hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good beach, very generous with the checking out as they provided an hospitality room so we could take a shower before the flight.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Recommendations for this one"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lovely resort, we enjoyed our stay and our cottage. Great service and this may be a more vintage resort, however it is top notch. I read reviews that reflected the resort had some faults; booked anyway and so happy I did.
Genuine Hotels.com guest review
Response by Royal Lahaina Resort
Aloha Sherry. Thank you for the positive review. Very happy to read that you were pleased with the resort and your cottage accommodation. we hope that you will return. Mahalo.
7 night trip with friends Jan 22, 2015
Sherry
US
2.0 / 5Fair
"Only so so"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Older cabanas are definitely older in need of lots of updating. Hotel tower is only average for a hotel.
Genuine Expedia guest review
Other trip Feb 4, 2015
dick
US
2.0 / 5Fair
"High price, poor service"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We were staying with our young baby. We called ahead for a crib & when we arrived late at night the crib wasn't set up. When the pack & play finally came it was broken and had to be sent back. I didn't trust the second pack & play either. Before we arrived we added a night. Upon check-in they said we would NOT have to move on the 4TH night, then when that day came, they called the room and said we had to move with 20minutes notice. After I scurried to pack up, they called 30 minutes later and said we didn't have to move...really frustrating. Rust on bathroom ceiling panel, mold in bathroom Listed as Ocean view, but ocean was only viewable by going out on balcony and looking behind you. Room view was looking at roof and parking lot. Room was 4024. Westin ocean view allowed you to see ocean from the bed & most places in the room. Also no tub...which was a drawback with a small child & lots of beach time. Overall service wasn't good & food wasn't good and expensive. I would not recommend this hotel.
Genuine Hotels.com guest review
Response by Royal Lahaina Resort
Aloha. Thank you for the review. Sorry to read that we missed the mark for you in several areas. The issues you describe with the pack and play and additional night are certainly not the standard that we like to hold ourselves to and for that I apologize on behalf of the resort . I have forwarded your message on to our Engineering and Housekeeping team so that they can address the issues you mention with your room. I will follow up directly with you and hope that we can regain your confidence for a future visit. Mahalo.
1 night family trip Feb 1, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel with a great location on the beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Much better hotel than others in the neighborhood - e.g., Sheraton, Westin, etc.
Genuine Expedia guest review
Other trip Feb 1, 2015
Shree
US
4.0 / 5Excellent
"lovely 4 days in Kaanapali!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We were in Maui at the Hyatt in September and decided to return for our birthdays and to see the whales! Our (partial) ocean view room was immaculate, very comfortable king bed, linens extra nice and great bath towels. Staff was wonderful on all accounts. Parking was inconvenient, though. Not as many perks as Hyatt, but we came for the whales. And did we see plenty! Lovely reasonable resort....free shuttle to Lahaina Outlets gets you in to town. Nice walk to the Whaler Shops.
Genuine Expedia guest review
Other trip Feb 1, 2015
Robin
US
5.0 / 5Outstanding
"Beautiful, clean resort with excellent restaurants"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful, Clean, Relaxing Resort. *Excellent* restaurants! Highly recommend.
Genuine Hotels.com guest review
3 night romance trip Jan 23, 2015
Sarah
US
4.0 / 5Excellent
"January 2015 Experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall we had a good experience. Staff was very helpful and pleasant. Location and grounds were good. Beach was great. Biggest complaint was the difficulty with internet in our room. We struggled during our entire stay. We went to other parts of the grounds and the lobby. However, the internet was important to me because of my work and the struggle tainted our view of our experience. We had one dinner and a couple of breakfasts and the food was good but not outstanding. Service was good. I would recommend staying again. It was a good bargain and overall a good experience.
Genuine Hotels.com guest review
4 night romance trip Jan 18, 2015
Thomas
US
5.0 / 5Outstanding
"Right on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lots of sand and the pool isn't to far away. Grounds well kept. Ample parking
Genuine Expedia guest review
Other trip Jan 28, 2015
mastachio
US
4.0 / 5Excellent
"First time at this property"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, a wonderful choice. High marks for the location, views of ocean and mountains, appearance of the room interior, friendliness of on-site staff, including wait-staff in restaurant and bar, guest relations, valet, and front desk---with one exception. The young lady who checked us in delivered poor service---no eye contact, had to repeat answers to questions, didn't see that both of our rooms had been pre-paid, and generally gave the impression that she didn't care whatsoever that we had given her hotel our business. In contrast, when we asked that one of our rooms be changed due to A/C noise, that person knocked herself out trying to make it work--which it did.
Genuine Expedia guest review
Other trip Jan 28, 2015
Jim
US
4.0 / 5Excellent
"Great family vacation spot"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Although this is an older property, it is well maintained and in an excellent location. We enjoyed our stay (12 family members) in cottages where we were able to spend time together on our adjoining patios.
Genuine Hotels.com guest review
6 night family trip Jan 18, 2015
Grant L.
US
5.0 / 5Outstanding
"Love The Royal Lahaina!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Royal Lahaina is a great place to stay -- that's why I keep coming back. The hotel staff is friendly and helpful, the rooms are clean and nice. The location (just north of Black Rock) is perfect -- plenty of beautiful beach, but not as crowded as the beach south of Black Rock.
Genuine Hotels.com guest review
6 night trip Jan 17, 2015
A Traveler
US
3.0 / 5Good
"OK for the price, but not ideal for kids"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We had a cottage room (not a suite), which was fine so long as you don't spend a ton of time in there. My husband & I brought our 9 and 5 year-old with us and it was pretty tiny with 2 double beds. Room was clean but could definitely use some updating as far as paint and carpeting were concerned. As for the resort itself, all of the facilities seemed to be geared towards the retirement community-- most of the guests were much older than us and we felt a little out of place. If we came back to Maui we would book at a different resort that catered more toward families.
Genuine Expedia guest review
Other trip Jan 25, 2015
Lauren
US
1.0 / 5Poor
"This is the first bad review I've ever left."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Thought whoever is reading this might find our experience a little interesting... so here we go. I called the resort before booking to see if they had handicap accommodations. I was told "yes" and that they'd put us in an updated unit close to parking and would make a note of it. When we checked in I explained to the lady that I'd called before booking and the content of the conversation. She said, "there's no note" and seemed completely unsympathetic of the situation. She then tried to sell us an upgraded unit for a higher price, but we'd have two double beds and would have to move mid week. We said that wouldn't work. So we were given a unit far away from the parking lot without a handrail of any kind in the bathroom. The place is set up in such a way that you constantly feel obligated to tip. From the minute we pulled up someone was grabbing for our luggage without asking us first if we'd like help with it... so we tipped that guy. Then we were told to move the car before check in or they would gladly valet park it for us. My husband parked the car while we all waited at the front desk for him to come back with his credit card. After checking in, a guy started loading our luggage on a golf cart to take us to our unit... so we tipped him. We were told if we needed a lift to give a call. But, we would have had to tip until we were broke just between the rides to and from parking. One of the staff yelled room service and opened our door while we were in a dead sleep 11:00 pm.
Genuine Expedia guest review
Other trip Jan 25, 2015
Diane
US
5.0 / 5Outstanding
"Cant miss stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Convenient and comfortable. Everything available on site and dont need to leave if you just want to relax. You can see whales breach for hours from the beach bar and cafe.
Genuine Expedia guest review
Other trip Jan 24, 2015
slayman
US
5.0 / 5Outstanding
"beautiful setting saw dozens and dozens of whales"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I attended a nursing conference there. I had a marvelous time in the pools, beach (so close) and tiki bar. I LOVED the live music each night and the hula dancers each night by the pool. I felt very respected by the staff. My room was spotless, comfortable, large and I LOVED the mini bar area with sink, stools, refrig... I would come back in a heart beat! Thank you so much
Genuine Expedia guest review
Other trip Jan 21, 2015
Luanne
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The cottage that we stayed in was somewhat dated, however they seem to be upgrading the others, so it may just be a matter of time before it is updated as well. The llocation is perfect, and the tower is very nice. Drinks can be pricey outside of happy hour, but they were made by a friendly staff and tasted great.
Genuine Hotels.com guest review
1 night romance trip Jan 16, 2015
Chris
US
4.0 / 5Excellent
"Great value and service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
What's not to like: Beach front location, good value for the price, great service at the hotel from everyone. Quality breakfast at the restaurant, pool, activities, etc. We appreciated the small but really helpful things --- providing a hospitality room (even though it was messy at the end of the day) was great so we could shower before a long flight home, cutting the fruit so beautifully that we brought from the market, etc. The only thing missing is a gym - but if you're just planning to go running or do other activities, this isn't really a big miss and you'll save money and get an excellent value & quality hotel.
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful facility, beach, restaurant, staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed four days and were delighted with this hotel and the value it provided. Great location in the middle of Kaanapi beach hotel area. We loved the veranda restaurant ambience and food. The hotel grounds, pools, and beachfront made this a perfect tropical romantic get away spot for us.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"AWESOME MAUI"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Island is paradise the hotel needs an upgrade it is an older property the internet is horrible when you want to Facebook your pictures it is a real nuisance not to be able to have quiet moments on the deck checking in with your peeps left behind. The staff needs some further training housekeeping can't get all the towels in the room at the same time and if you ask the desk any front desk type questions most of them cannot answer. The restaurant staff is much more on their game and the restaurant food quality and service is great the room service is also great. They should have let us know in advance the $10.00 per day parking charge and you have to self park. Not the best hotel I ever stayed in but not the worst but don't miss Maui!
Genuine Expedia guest review
Other trip Jan 18, 2015
KathleenBrookly
US
5.0 / 5Outstanding
"Very nice resort by the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We loved this resort. Everyone from parking the car to the maids treated us like royalty. The name fits them well Royal Lahaina Resort! Clean, great view,great service,beautiful beach!
Genuine Expedia guest review
Other trip Jan 18, 2015
Marvin
US
5.0 / 5Outstanding
"Excellent hotel and the staff was awesome."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is the fourth time I stayed at this hotel and would not change it. The staff is very responsive and attentive to the guests.
Genuine Expedia guest review
Other trip Jan 16, 2015
Nancy
US
3.0 / 5Good
"Nice but old."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Royal Lahaina Resort is in a good location. Right on the beach, and not far from Lahaina. We were in one of the garden cottages, which are rather dated and could use some renovation. The bathroom lighting was atrocious. It was old fluorescent lights like you might find in your garage. We were disappointed that we had to pay $10 per night to park our rental car in parking spaces so narrow that it was a struggle to get in and out of car.
Genuine Expedia guest review
Other trip Jan 15, 2015
Eleanor
US
5.0 / 5Outstanding
"The Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The facility with all of its amenities and employees were first class and made my stay very enjoyable. One of the best hotels I have stayed at whether it be for business or vacation.
Genuine Hotels.com guest review
5 night trip Jan 7, 2015
Norman
US
5.0 / 5Outstanding
"Excellent hotel at a affordable price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in this hotel with my wife and 2 kids during four days. We have no complaints, the staff was friendly, room over our expectations and the facilities are excellent. The luau was also great.
Genuine Expedia guest review
Other trip Jan 13, 2015
Pablo
US
5.0 / 5Outstanding
"great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
right on the beach with lots of open space (golf course) between this hotel and others. great staff (free upgrade to ocean front room). recently renovated. have stayed here before and would stay again.
Genuine Expedia guest review
Other trip Jan 13, 2015
tom
US
4.0 / 5Excellent
"Clean and pretty hotel; recommended!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was a one week getaway trip for me and my two adult daughters. The hotel was clean and nice, with nice beach access and a good restaurant at a reasonable price for Kaanapali. I think next time we will stay a little closer to Whaler's Village, but this was a very nice stay and we would recommend this hotel easily to anyone.
Genuine Hotels.com guest review
7 night family trip Jan 2, 2015
Wendy
US
3.0 / 5Good
"Tennis resort, great; swimming resort, not exactly"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Though we had a good time on the west side of Maui, we decided not to spend our time at the resort except for sleeping. We are very much water oriented, and this resort does not have the pool, Jacuzzi, or spa that we thought it would have, being a fancy resort. The only Jacuzzi they had was a small one in the middle of the tennis court area. We had to walk relatively far from our room, across the street to get to it. Nothing compared to the Hilton or Sheraton. Also, our room was small overlooking the parking lot. We complained and were told that it was an upgrade from our original room we had booked. We asked to move to our original room and had a view of the golf course and the scaffolding they keep parked on the roof for repairs etc. Better, compared to the parking lot view. For $350 per night, I was not impressed. The restaurants and sightseeing were the real attractions.
Genuine Expedia guest review
Other trip Jan 10, 2015
Michael
US
3.0 / 5Good
"A bit disappointing"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Upon arrival, we were told that they did not have the double-bed room that we had requested available. This resulted in our 21 year old daughter sleeping on a rollaway cot the first night. The appropriate room was not availble the next day until much later than we had been told, even though we had packed our things by 11am as instructed, and although the staff was supposed to move our bags to the new room, my husband wound up doing it himself. In addition, we waited almost half an hour one evening for our drink order to be taken at the restaurant (it was New Year's Eve), and although many servers were hanging around chatting, none came to our table, so we left. We had had a nice dinner there earlier in the evening however. Also, we found that our room was often only partially refreshed by housekeeping. My husband had asked to speak to the hotel manager about these issues and was told the manager would contact him, but that never occurred. This was very disappointing.
Genuine Expedia guest review
Other trip Jan 9, 2015
Sandy
US
3.0 / 5Good
"Beautiful Resort, but room leaked!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
We really enjoyed this beautiful resort and the staff were fabulous! Our only downfall was when a storm came in and our room had several leaks. When I went to the manager they were very nice and offered to move us to another cottage! Some of the cottages were built in the 1950s and need some TLC. The only thing that bothered me with the whole experience is they knew the cottage leaked and still rented it out. It was a bit musty when we walked in so I thought there might be an issue with water before. But all in all I would definitely recommend because the place is beautiful and close to the beach, staff was wonderful, restaurant was great and the Luau was one of many highlights we experienced at the Royal Lahaina Resort!
Genuine Expedia guest review
Other trip Jan 9, 2015
Diane
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed for 9 nights and had a great experience. The hotel is right on a relatively quiet stretch of beach, but also boasts two pools. Our room had a partial view of the ocean and a great view of the hotel grounds. The staff was very friendly and was able to help us with every request. The location was great. It's close enough to several restaurants that you could get by without a car if you want a very low key vacation, but a rental car will open up a lot more possibilities.
Genuine Expedia guest review
Response by Royal Lahaina Resort
Aloha. Thank you for the positive feedback and having selected the Royal Lahaina for your vacation. Happy to read that you had a great experience. Mahalo.
Other trip Jan 5, 2015
A Traveler
US
5.0 / 5Outstanding
"On the beach, great view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really enjoyed our stay in the tower. We had an ocean view room. Everything was nice. The cottages look fine but we stayed in the tower. Family trip with teens so we had adjoining rooms which worked out fine. Only wished there was a microwave. Walking distance to Whaler Village and access to beach walk.
Genuine Expedia guest review
Response by Royal Lahaina Resort
Aloha. Thank you for the positive review. Glad that you enjoyed your stay. I can advise that our specialty cottage units (one-bedroom, two-bedroom and studios) are equipped with kitchens and microwaves and offer a good option for many families. Mahalo.
Other trip Jan 3, 2015
Family trip
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Clean, quiet, friendly staff. Loved the partial ocean view.
Genuine Expedia guest review
Response by Royal Lahaina Resort
Aloha Jay. Thank you for the 5-star rating. Mahalo.
Other trip Dec 31, 2014
Jay
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
They upgraded my room to ocean front. Real nice place.
Genuine Expedia guest review
Response by Royal Lahaina Resort
Aloha Todd. Thank you for the positive review. Glad to read that you were able to enjoy one of our oceanfront rooms. Mahalo.
Other trip Dec 28, 2014
Todd
US
3.0 / 5Good
"Confortable, but needs improvement"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Comfortable beds, but shower water leaks into bathroom floor. The breakfast buffet is quite good and affordable. In room internet is unusable: slow and unstable. Do not pay for the premium service, it is as slugush and unreliable as the free in room service. On the other hand it is quite good at the hotel lobby.
Genuine Expedia guest review
Other trip Dec 23, 2014
Celso
US
5.0 / 5Outstanding
"Nice Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed in the tower and had a very nice ocean view. Staff were friendly and helpful. Enjoyed the local walking trails along the shore. Hotel is not far from an assortment of "tourist" and "local" shops and restaurants. To avoid the cost of parking at the Whaler's shops, just walk over there, either along the entry road or along the beach walk. Note: Although this hotel name is Royal Lahaina, it isn't in Lahaina--it's in Kaanapali on the northern edge of the golf course.
Genuine Expedia guest review
Other trip Dec 23, 2014
TimW
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
it was okay, food not good at all, eat somewhere else. expensive. nice bellman, internet crummy.
Genuine Expedia guest review
Other trip Dec 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, great location on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very friendly staff, great hotel grounds. The hotel is on a large property so it feels secluded
Genuine Expedia guest review
Other trip Dec 21, 2014
Conor
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This was the 3rd time my husband and I stayed there, the last time we were there was 13 years ago. I chose this place because I know the service is great and you can easily walk to a pool or the beach. It was great to see that after all these years you still get the same great service, comfort, and convenience.
Genuine Expedia guest review
Other trip Dec 20, 2014
A Traveler
US
4.0 / 5Excellent
"3 star hotel, millon dollar views"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
stayed on 8th floor with ocean view, hotel a little older than others around it. Pool area not as cool as some other resorts but I do not go to Maui to go sit by a pool. One of the best beach's on Maui right there, uncrowded, Awsome sunsets. location, location, location. no resort fees but if you have a rental car you pay $10 a day for parking
Genuine Expedia guest review
Other trip Dec 18, 2014
Geoff
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was friendly and hotel was clean. Hotel was close to a large uncrowded beach.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
2.0 / 5Fair
"Be prepared for renovations and noise."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We arrived in a bad mood, admittedly, as our flight from LAX had been delayed five hours and we were extremely tired. I'd booked a garden cottage, but was told upon arrival that we'd been 'upgraded'. The upgrade was on a lower floor of the main tower, with an unbearably noisy air conditioning system (for the entire hotel) outside our window. So much for wanting to sit out on the terrace! In the morning, they started renovating a room, early, right outside our window, too. And, when we went down to breakfast, they were drilling right outside the dining room, and all the Windows and doors had been closed off from the fabulous ocean air due to the noise. Thank God I'd only booked for one night. We couldn't wait to get out of there.
Genuine Hotels.com guest review
1 night romance trip Dec 11, 2014
Craig
US
3.0 / 5Good
"Nice location with a great beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff is great. Friendly and very helpful. Stayed in the garden cottages which were a little outdated but had a great location away from the main hotel building and lobby which I like. Garden and landscaping are on point and well maintained. There are some cottages that have been renovated inside and out and look really nice. Wish I had one of those during my stay. Swimming pool was closed for renovation but am sure will look great when done. Even though next to beach, wish it was open. Definitely would stay there again after all the renovations have been completed. Dont let my experience change your mind. It's a great hotel.
Genuine Expedia guest review
Other trip Dec 15, 2014
ian
US
4.0 / 5Excellent
"renovations"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Great room, great location, great view. Unfortunately, they were redoing the outside dining deck and pool. It was noisy during the day and just not a great place to eat. Also, the breakfast buffet was overpriced at 24 dollars. They did have a special for 7 dollars, but not much variety. You had to pay extra for coffee and toast.
Genuine Expedia guest review
Other trip Dec 11, 2014
Sylvie
US
4.0 / 5Excellent
"Nice Place; Some Maintenance Would Be Due"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It's a solid good hotel for the reasonable price. My wife and I stayed two times, once in the old building, and the other time in the new one. Both rooms had minor problems around the shower, but overall we are very pleased with our stay. Ask for a room on the higher floors for better views.
Genuine Expedia guest review
Other trip Dec 11, 2014
Michael
US
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