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Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Located Near Airport
This Leesburg resort is situated 8 miles from the IAD airport. Amenities include 45 holes of golf, designed by Greg Norman Golf and Robert Trent Jones III, both regional favorites, as well as our award winning Spa Minerale.
Pools, restaurants and a Spa
Recreational amenities at Lansdowne Resort include an indoor pool, 5 outdoor pools with a waterslide, and a health club. Other amenities include a poolside bar, a restaurant, and spa services.
Luxurious Guestrooms
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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Virginia Green Lodging thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Lansdowne Resort has a restaurant serving breakfast, lunch and dinner. Room service during limited hours is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This guest did not leave a comment.Genuine Hotels.com guest review
"pretty good"
My family wasn't super impressed with the decor or service, but I enjoyed. If I played golf, I would love this placeGenuine Hotels.com guest review
Response by Lansdowne Resort Dear JoJo, While we’re glad you enjoyed your time here, we deeply regret that your family did not find the experience more positive. We appreciate that you took the time to share your review and we hope that you won’t hesitate to reach out if we can help make future stays with us truly exceptional, thank you.
"$20 hidden fee"
They added a $20 "resort fee". This is deceptive. I chose this place based on its price as represented online. The true price is $20 higher. Otherwise, nice place.Genuine Hotels.com guest review
Response by Lansdowne Resort Dear Traveler, I am disappointed to hear that you were not informed of the $20 resort fee when booking your reservation. Our resort fee covers the daily newspaper, bottled water, use of the Health Club and parking. We hope to have the pleasure of welcoming you back for a future stay and hope that next time you have the opportunity to enjoy some of the wonderful amenities our resort has to offer.
It was fantastic! Wish we could have stayed longer. Lodging was gorgeous. Plenty of choices for dining. All of the food was excellent. Staff very friendly and courteous.Genuine Hotels.com guest review
Response by Lansdowne Resort Dear A traveler (US), What a great way to start our day! Thank you for your compliments regarding your stay in February. Be assured we will be sharing (as we do with all comments) with our staff. We hope the near future will bring you back to Lansdowne Resort for a longer visit!
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Miserable"
The entire experience was terrible. I am incredibly disappointed. I booked a corner king and wasn't notified by the hotel that I wasn't going to get a corner king. Got to the room and the remote didn't work. Asked to speak to a manger - nobody followed up. Went to dinner and had TERRIBLE service. Finally spoke to a manager who gave brunch passes. We […] were told brunch went until 2pm - got down there at 11:15 and it was CLOSED. Really bad experience. Don't think I will return. Read moreGenuine Hotels.com guest review
Response by Lansdowne Resort Dear Miserable, Thank you for sharing feedback from your recent stay with us. We are truly disappointed to learn that the entirety of your stay was not more positive. Our staff strives to deliver world-class service to our guests, we are deeply sorry if the service you received was anything less than exceptional during your visit. Your comments will be shared with our team so that we may recommit to our top priority -- our valued guests. It is our sincere hope to have a future opportunity to welcome you back so that we may change your impression. Sincerely, Lloyd W. Williams General Manager
"Great experience"
I stayed here for valentines day and everything was excellent, definitely recommend it.Genuine Hotels.com guest review
Response by Lansdowne Resort Dear Traveler, It is wonderful to read that you chose to enjoy an overnight stay at Lansdowne Resort to celebrate Valentine’s Day. We hope you had a pleasant night out and we thank you for your recommendation and for sharing feedback. we hope to have the opportunity to welcome you back again. Sincerely, Lloyd W. Williams General Manager
"more hotel than resort"
Went on a girls weekend. Near shopping/restaurants but definately need a car. Staff could have been a bit more courteous. Since it was off season, seemed a bit more like a hotel than a resort. Small pool open and whirlpool was crowded. Spa was very nice but overpriced. If given coupon, Sun-Thurs takes 20% off spa treatments.Genuine Hotels.com guest review
Response by Lansdowne Resort Dear Girls Weekend, It is truly disheartening to learn that your recent stay with us was not more positive. We regret that our staff was not more courteous during your stay. It is important that our guests not only experience a relaxing, resort getaway but also feel that we are a value. We hope you'll give us another chance in the future so that we may change your impression, thank you. Sincerely, Lloyd W. Williams General Manager
"Returning customers"
This out second time stay and we'd come back again. I like the hotel in general. The spa, indoor swimming pool, restaurants, especially breakfast.. they are all so good. The chairs at the restaurant need update thoughGenuine Expedia guest review
"Excessive check in lines and unexpected fees"
Having pre-paid my stay on Expedia, I arrived at 11:00 pm, exhausted from a 10 hour drive in the company of my 89 year old mother to find 50 or more people in line for check-in at the hotel's front desk. Apparently the resort is routinely used by United Airlines to lodge passengers from cancelled flights, and the front desk is just not able to handle […] the traffic in an efficient manner. In addition, I was greatly surprised to find an invoice in the morning for an additional $20 per room "Resort Fee". Nowhere in the Expedia reservation process did I see that there would be an extra charge. To add insult to injury, when I went to the front desk at 9:00 am to question the charge and check out, the same 50 plus passengers were in line trying to check out. There were only 2 clerks working at the front desk, making it a long wait AGAIN! While the hotel manager eventually waived the resort fee, this level of inefficiency and hidden charges is just inexcusable. Read moreGenuine Expedia guest review
"Wonderful Getaway"
Extremely friendly staff and beautiful resort. I thoroughly enjoyed the spa.Genuine Hotels.com guest review
"Nice hotel but not great"
Pros: Good room service experience. Good gym and pool facilities. Beautiful location. Cons: There is no light near or inside the coat closet. Very difficult to see inside. The satellite TV was down. (That was rough) There is a lack of easily available electric outlets to plug in electronics for charging. Thermostat/AC unit was not accurate and struggled […] to keep the room warm at night. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Outlet mall- Leesburg"
Got this hotel at the last minute and more that met my expectations in cost, comfort and ambiance. Will definitely stay again when in the area!Genuine Hotels.com guest review
Response by Lansdowne Resort At Lansdowne Resort our goal is to create a fresh, comfortable atmosphere where our guests can relax. We're glad you enjoyed your accommodations and that we met all your expectations. Please visit our website for special events and packages. We look forward to welcoming you back again soon! Sincerely, Lloyd W. Williams General Manager
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not Worth It"
Disappointing for the price tag. Check-in was unnerving-the front desk person argued with me that we had only booked and paid for 1 night, when indeed we booked and paid for 2 nights-BRING YOUR RECEIPT AS PROOF! They also hit us with a hidden $20.00/night facility fee that they said was disclosed on expedia; after review of the expedia site, we did […] see the extra fee in tiny print off to the side mixed with the pop-ups. Very sneaky. Room was small, beds uncomfortable, pillows thin and cheap, unable to control room temperature after numerous attempts: the hotel in general was extrememly hot. We were also never able to connect to the "free" wireless; the connection was down every time we tried. Whatever you do-don't order room service! $14.00 for a waffle is price gauging at the least. I don't think this is a family-friendly resort, and not adequate for business travel for sure. Read moreGenuine Expedia guest review
Response by Lansdowne Resort We extend our sincerest apologies for any confusion regarding your accommodations and regret if there was any miscommunication on our part. We greatly appreciate the time taken to share your experience by completing our survey, as well as providing us this review. Our guests are encouraged to reach out with any issues regarding their accommodations so that we may resolve them as quickly as possible. Should you consider a future stay with us, please don’t hesitate to let us know of any concerns so that we can ensure a comfortable stay. Thank you and we hope to have a future opportunity to exceed your expectations.
"Great service and close to historic places"
The service at the hotel/resort was fabulous. Staff was very accommodating and friendly -- every one of them. The restaurant food was way above average. I'd recommend this place!Genuine Hotels.com guest review
"Pretty nice overall"
This is a very nice and quick retreat from the craziness of DC. I was happy overall but I was a little disappointed with the hidden resort fee cost that was added to what I paid through expedia. Also within my room, one could hear noise in the hall pretty easily which I was not a huge fan of. Otherwise, very nice place.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Great stay and superb location, the air condition can use improvement.Genuine Hotels.com guest review
Response by Lansdowne Resort Thank you for choosing to stay with us during your recent trip to Lansdowne Resort. We appreciate that you shared your comments with us. We hope to see you back at the resort for another great stay.
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Wonderful!"
I have stayed at many hotels in the area & for a budget hotel this one is delightful. (Much much better than a budget hotel!) Nice king room, loved the bed & pillows, breakfast was bargain & offers more than most continentals. Service was top notch! I highly recommend this beautiful hotel. You won't be disappointed.Genuine Expedia guest review
Response by Lansdowne Resort We appreciate your wonderful review of Lansdowne Resort. It is so wonderful to hear that you were able to enjoy our many amenities during your stay. We are happy to learn that our relaxing atmosphere, our dining options, majestic views and friendly staff helped to make your stay relaxing. It would be our pleasure to welcome you back.
"Not Worth the Money"
Alot of things were broken: the a/c unit in our room,the fireplace in the spa,the jacuzzi in the pool area, and chairs in one of the restaurants. You don't get what you pay for at this hotel.Genuine Hotels.com guest review
Response by Lansdowne Resort Thank you for your comments regarding your most recent stay. On behalf of the team, let me apologize for not exceeding your expectations during your time with us. Your detailed comments will certainly help us continually improve our property and level of service. Only through feedback from our guests can we ensure the best possible service experience. Thank you again for your comments.
"Very nice hotel, some issues"
When we got there We didnt get the room we had booked (I had booked a king size bed and got two double) after some fight they gave us a room with a king size bed. The safe started beeping and someone had to come and re set it, thanks for spoiling my nap!. And drunk people in the hall during the night, not cool! We love the hotel, how big it is, the […] decor, the spa is awesome and the breakfast great! But it was too many things this time. Read moreGenuine Expedia guest review
Response by Lansdowne Resort Our goal is create a relaxing resort atmosphere where our guests can enjoy our numerous on-site amenities and we are disappointed to learn that your stay with us was not what you had hoped. We apologize for any confusion regarding your room. Your kind words about our hotel, spa, and breakfast are greatly appreciated. Thank you for sharing your feedback with us and we hope to have a future opportunity to welcome you back to the resort. Sincerely,
This guest did not leave a comment.Genuine Hotels.com guest review
"Odd extra charge"
Totally unnecessary $20 "resort fee" for a water bottle and newspaper we never got - as well as the "complimentary" parking and spa services we were never told about.Genuine Hotels.com guest review
Response by Lansdowne Resort We regret any confusion regarding the $20 resort fee and apologize that you were not informed of this fee prior to your arrival. Our goal is to exceed the expectations of each guest. We obviously fell short in your case and for that we are extremely sorry. Again, thank you for your honesty and we do hope you will give us another opportunity to serve you on your next visit.
This guest did not leave a comment.Genuine Hotels.com guest review
"Okay"
We thought that the hotel room was just okay. It had a weird smell to it. I also do not think they cleaned the room very well, b/c there was trash on the floor. The hotel food was also just okay. The bed was not very comfortable. I couldn't wait to go back home. I was a little disappointed.Genuine Hotels.com guest review
Response by Lansdowne Resort Thank you for taking the time to comment on your recent stay with us. Our goal is to consistently provide the highest quality in both product and service and it is vital to our continued success to know when we have fallen short of our own high standards. We would like to extend our sincerest apologies on behalf of our Housekeeping department for the less than pleasing experience you encountered with your room. We will address the issue with our Director of Housekeeping. Thank you again for writing and we sincerely hope that you allow us another opportunity to demonstrate our true level of hospitality and product.
"Nice hotel, but more expensive than you think"
Great stay in Loudon county -- close to the wineries and to downtown Leesburg. However, two issues: the AC was odd and kept the room really damp and the $20 resort fee per night. $20 per night to pay for the privilege of using the pool and the gym, neither of which we used. As this was not covered in the Expedia charge, it was a very unpleasant surprise […] upon checkout. Boo. Read moreGenuine Expedia guest review
Response by Lansdowne Resort Thank you for choosing to stay with us during your recent trip to Loudoun County. We are disappointed to learn that your stay with us was not what you had hoped. We regret any confusion regarding the $20 resort fee and apologize that you were not informed of this fee prior to your arrival. We hope to welcome you back to the Lansdowne Resort during your next trip to this area.
"great hotel for a relaxing holiday."
once we arrived and checked into our room, we realized that the toilet was not functioning. we called the front desk and they promptly send an engineer to fix the toilet which seemed ok . but apparently there was something more serious since it started to malfunction again. the next morning we mentioned that to the front desk manager but he seemed not […] very responsive. Read moreGenuine Expedia guest review
Response by Lansdowne Resort Thank you for your feedback regarding your stay at Lansdowne Resort. I’m sorry to hear that you encountered plumbing problems during your stay, but have informed Engineering of the issues. We are vigilant in our maintenance of Lansdowne Resort, but unfortunately, such problems often present themselves without warning. We apologize for any inconvenience you may have encountered. We look forward to restoring your faith in us on your next visit. Sincerely,
"Read the fine print"
The hotel is definately five star. We were taken by surprise when a balance due was placed under our door prior to check out. Upon making the reservation the "complimentary" ammenities included wi-fi, self parking, water, etc., ONLY to be billed AGAIN from the hotel. We never used the wi-fi or consumed the water. When we inquired, we were told thier […] charge was separate from the website. Bottom line ... at the end of it all there was not discounted price. Read the fine print! Read moreGenuine Hotels.com guest review
Excellent resort and such a beautiful area.. Only issue was the additional $20 per day resort fee which really skewed my idea of the great deal I thought I was getting. It was a disappointing note to end the trip on, but I shall be more aware of these hidden fees in the future. I really felt it was unfair.Genuine Hotels.com guest review
"Perfect location"
Over-all stay was very good. Door-man was VERY helpful, ...check-in assistant was not. (Maybe just a bad day for her?!?!?) Good use of "Rewards credit" for this stay. But was not advised of the $20 resort fee by Hotels.com when making reservation, not surprised by it though. Grounds were beautiful. On site food menu was limited and breakfast omlete […] was just okay at $27. Read moreGenuine Hotels.com guest review
Response by Lansdowne Resort Thank you for choosing Lansdowne Resort on your recent visit. The $20 resort fee includes bottled water in your room, internet, Health Club, USA Today, parking, and use of the pool. We truly appreciate your business and look forward to seeing you again the next time you are in Leesburg.
This guest did not leave a comment.Genuine Hotels.com guest review
Everything was great minus the beds and pillows. They could use an upgrade. Has trouble getting the room cool enough too. It's a great place though. I'll return with my own pillows.Genuine Hotels.com guest review
Response by Lansdowne Resort Thank you for your feedback, we truly appreciate knowing about our guest's experiences so we can address our challenges to better serve you in the future. We are in the process of upgrading our Energy Management System to provide consistent room temperatures to enhance our guest experience. We look forward to seeing you on your next visit.
"Great find"
This guest did not leave a comment.Genuine Hotels.com guest review
"Pool disgusting"
Rooms and hotel clean but the pool area especially the cafe, which is where we spent most of our time was disgusting.Genuine Expedia guest review
Response by Lansdowne Resort Thank you for the posting and I appreciate the time you have taken to review your stay. I apologize that the pool area was not as you had envisioned. We do strive to always provide an enjoyable experience for all our guest. We hope to have you back again for another opportunity to showcase our property and level of service Sincerely,
"Resort living at its best"
This resort was everything as advertized, location, pool,the grounds where all great.Genuine Hotels.com guest review
Over-priced for what it was. Decent room, toilet handle needed to be fixed. Service was good and staff very helpful but still expensive. Could hear much hallway noise from room. Dry-cleaned dress came back with ink spots on it that weren't there originally; was sent back and charges taken off bill, but still waiting to see whether new (worn once) $200 […] dress was permanently ruined (dress is being being shipped to me now). However, the event was lovely and they did a great job with that aspect. Read moreGenuine Hotels.com guest review
Response by Lansdowne Resort We appreciate your feedback as this way we may rectify the situations you encountered. We hope you would allow us the opportunity to demonstrate a true Lansdowne Resort and Spa experience as these concerns mentioned above are in no way the standards of our hotel. Our goal in fact is to make you feel welcomed and everything in our rooms to be working properly. We hope you would return allowing us to meet and exceed our goals and your expectations. Sincerely,
This guest did not leave a comment.Genuine Hotels.com guest review
Awful how they make you pay $20 a day for a facility fee. Should be built into the price of room. Probably would not stay there again. Nice golf course and resturaunt was very good at the hotel. Golf course restaurant was not edible. Pillows were uncomfortable in room. Staff was friendly.Genuine Hotels.com guest review
"Nice Hotel and Good Location"
We live in Baltimore and wanted to get away for the weekend. The hotel staff was very friendly and customer oriented. We had a nice dinner the night we arrived followed by a few drinks and games in the onsite bar. Since there were three pool areas to choose from, it was nice to be able to spend a few hours the next day in a more 'quiet' place before […] heading out for the day to explore the area. There are plenty of things to do within a 30 minute drive of the hotel. We'll go back. Read moreGenuine Hotels.com guest review
We came to town for a wedding....the Lansdown was a very nice place to stay.Genuine Hotels.com guest review
"Nice, but dated"
Rooms were nice, but overall condition of hallways and public areas seemed dated.Genuine Expedia guest review
"Better than expected"
This is not a lavish resort by any means. It's on par with a nice Marriott hotel.Genuine Hotels.com guest review
"Great place!"
Beautiful resort - great room-lots of dining options-highly recommended!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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