"quiet, close to eating, shopping, the park/beach"
I Ilike quiet, non smoking enviromemtGenuine Expedia guest review
Room was not so roomy, but not a problem. Street noise level is pretty high, but what would one expect being right downtown. My main complaint is that we rented two rooms and the in-room safes in both rooms did not work. Overall, a good experience at a reasonable price, for the location.Genuine Hotels.com guest review
"aqua palms waikiki"
1). Hotel was close to shops and not far from the beach. 2). Very conventient location. 3). Hallway had a very pugent smell. 4). Parking was ample. $25/night. Very steep and narrow climb to get to parking spot. Like a roller coaster ride. 5). To get boarding pass - they have two computers for rent. Horrible experience. Gobbled up my money. When I called […] them - they placed the blame on the hotel. If I were the hotel managment team, I would get rid of the rental computers ASAP as it makes for a very bad taste in the guests. 3 other guest had the same problem. 6). When I went to complain to the hotel, they printed my boarding pass. Why didn't they do this in the first place ratehr than allow me to lose all that money and wait 30 minutes of my time trying to get the pay computer to work. Read moreGenuine Expedia guest review
Aqua Palm is not very fancy or luxury but a good value for it's price.The room is big enough and kept clean. The house keeping staff and the front desk is very friendlyGenuine Expedia guest review
"Aqua Hotels are nice, but this is not the NICEST 1"
hallway was always cold due to a/c at one end (right outside our door) - breakfast is not included - the parking garage entrance interesting, kinda like a roller coaster ride!- front desk staff was always friendly- better signage for check in is needed due to one way street and traffic concerns-discount at coffee shop was well used- parking rate changed […] between the time I booked and the time I showed up and I was not notified- Greeted by friendly staff and checked in quite easiliy dispite changes in parking price. had to set the temp in the refrigerator because it was 55 degrees in it when I got there. liked the complementary daiily paper and aplles at the front desk. Was disappointed that I had to rent computer time and pay 70 cents per printed sheet to print boarding passes, this was a free service when I last stayed at and Aqua Hotel. The maid staff was great, and accomodated our schedule and fillled our room need requests very quickly. Nothing went wrong during this stay, just lots of amenities were not offered at this location that we have had at other Aqua Hotels would reccomend this hotel to a friend with qualifications - (close to Hilton Hawaiin Village)(NO KIDS) but would really suggest Aqua Aloha Surf for more roominess, room features (mini kitchen, table/chairs, free breakfast (5 yrs ago) FREE parking very close by , Waikiki Beach closer (Duke statue) Read moreGenuine Expedia guest review
Good location. Room was nice. Staff was accommodating.Genuine Hotels.com guest review
Not the top of the line. Very comfortable. Staff vrry courteous.Genuine Expedia guest review
"Awesome Excellent Hotel"
We came across the Aqua Palm on the internet and were not completely convinced it was the right place for us as it was so reasonably priced. As we found out upon arrival, the location, room, pretty much everything was above our expectations. We were very impressed upon our arrival with the staff, cleanliness, appearance, location, etc. The value for […] this hotel is incredible as it is located right in the heart of the "action" and is only a short and delightful walk to the incredible beach. We will definetly stay here again and will strongly reccomend it to everyone/anyone. And no we don't know any employess etc. It was our fist visit to Hawaii (certainly not our last) Read moreGenuine Expedia guest review
helpful info on transportGenuine Expedia guest review
"Good location to catch buses and trolly"
Across the street from Hilton Hawaii Resort w/ path thru to beach. Outside seating at Hilton in Benihana recommended for an inexpensive meal next to the water wheel. Hotel provides free beach towels and daily apples. Thursday nite three piece band, drinks and veggies w/ chips. Small pool but nice was never crowded. Exercise room VERY basic with good […] size weights. Read moreGenuine Expedia guest review
"Had a pleasant stay."
Very nice and helpful staff.Genuine Expedia guest review
the hotel was easily reached from the airport, I had an overnight stay there on my way to KauaiGenuine Hotels.com guest review
"Close to beach. Great price but needs attention."
Stayed 4 nights then left for 2 nights in Maui then stayed one more night before flying home. Was a little disappointed in the older appearance but overlooked it because of the location and price. Maybe housekeeping was having a bad week but my rooms had multiple issues...2 noticeable holes in desk lamp, holes and a stain on drapes and on carpet. I […] think just a sign of age. Bed was comfy...a big plus. Bathroom had a very small tub..definitely not full size..and no curved shower rod so space was very tight and I had to turn sideways to avoid touching the shower curtain. One long blond hair was in back of shower stall when I arrived and remained in the shower stall all 4 days. I have black hair. I left it to see if the stall would be wiped down by housekeeping. It wasn't. Did see one small bug in bathroom but I think that comes with the climate and surprisingly it didn't concern me that much...normally I would have immediately checked out if I saw a bug. Came back for 1 more night before flying home...yes I gave it a second chance because of price and location. Second 1 night stay was even worse. My niece who lives on the island joined me for the last night of my stay and when she pulled out the sofa bed it was horrible. After a call to the front desk and housekeeping...well 4 calls because no one answered the first 3 times we dialed...we were eventually moved to another room...it gets worse so I took pictures. I'm not a hotel snob but I expected better given the reviews. Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
Loved the view from our hotel. Close to the beach and shopping center. Great restaurants on the beach.Genuine Expedia guest review
"Good budget hotel"
Good for a budget hotel with no frills, and convenient location. Two detractors...the "fitness center" has one old machine that you can do two exercises on and an elliptical that doesn't work properly, and if you ask where to get breakfast early, they send you over to ihop next door that charges $17 for a vegi omelet. Go instead to the 24 hour diner […] a few doors farther down for great service and food for 1/2 the price. Read moreGenuine Hotels.com guest review
"Very Convenient Location"
I really enjoyed my stay. The Wi-Fi was very good and there wasn't a consistent password you had to enter every time you logged on. There is an IHOP right next door so that was a big plus for me in regards to breakfast. The Waikiki Beach is within walking distance along with other places of interest. Customer Service was great and the personnel had […] great courtesy. I would highly recommend this hotel for anyone. Read moreGenuine Hotels.com guest review
"We enjoyed in our stay"
it was great! Walking distance from the center! Ihop next to the hotel was great place for breakfastGenuine Expedia guest review
"Clean and friendly staff"
I love this hotel. Friendly staff and comfortable room. Internet is fast and easy to get on. Parking is a bit expensive and parking entrance meter doesn't read hotel key card well, always required multiple attempts but manageable. The perks is that you get 10%.off dining at nearby restaurant and discount at the zoo. Love it.Genuine Expedia guest review
"Excellent for the price"
Aqua Palms was clean, nice, and affordable. It was very close to the shops and restaurants in the Hilton Hawaiian Village as well as to local restaurants. We had a very nice stay here. There was some street noise, the tv picture was not the clearest and our patio was very small, but there were no negatives that bothered us enough to not want to come […] back. Read moreGenuine Hotels.com guest review
Friendly Staff, went out of their way to see we were helped with luggage and arrangements for transportation. The hotel was lovely. I would stay there again. I recommend Aqua Palms Hotel in Waikiki!Genuine Hotels.com guest review
"Great for the price."
Small hotel room, but quaint and comfortable. Clean hotel with friendly staff. Walking distance to most everything.Genuine Expedia guest review
"The hotel was close to everything."
We enjoyed our stay. We would probably stay there again, but would not get a city view room, that was disappointing.Genuine Expedia guest review
"Let me check in early and that meant everything"
I fly through Hono often and need a place before catching very early planes. I end up paying a lot for hotels for very few hours, or having to store my bags with a hotel until check in time, despite my wanting to relax and chill after travel. The Palms checked me in at 0930. Awesome! Thanks! Rooms were small, but immaculate. Lacked a shower light.Genuine Expedia guest review
The hotel was worth the price. Rooms were small but you should not be in your room much while in Hawaii anyway. The paying for parking everywhere at 25 a night is a bummer though.Genuine Hotels.com guest review
"Crooked but Great"
The hotel is conveniently located near both Kalakaua Ave. (the main strip at Waikiki Beach) and Ala Moana Mall. The funny thing I found about the hotel is that the floors slope slightly toward the center of the building - a little disorienting at first, but I got used to it. There was a $25 parking fee, but that allowed access to unlimited in/out parking […] in a gated lot located right within the hotel - and parking Honolulu is tricky so this was a great benefit at a relatively low cost - no "pay as you go" parking that many other hotels and/or lots require. There is a 24-hour diner just up the block, an iHop next door, a friendly concierge service, great high-speed Internet. View were tricky due to other buildings in the way, but if you want to pay an extra $100 a day for a view that you can walk to within a few minutes, be my guest. Overall a great spot in a great place, at a great price! Read moreGenuine Hotels.com guest review
"Comfortable No Frills and Close To Many Sights"
Try and book Queen Double Ocean with balcony. The sunsets are amazing and overlooks Ala Moana. Many stores, shops and restaurants are in walking distance. Pool is clean and room comfortable for a good nights sleep.Genuine Hotels.com guest review
"aqua plams waikiki review"
It's a pretty good hotel, not expensive but comfortableGenuine Expedia guest review
"Perfect place to stay in Waikiki!!"
Great hotel!! Definitely staying here next time I go to Oahu! I'm the kind of person that likes to stay at luxurious hotels...I was thinking more like Marriott during my booking... I know I wasn't going to stay at the hotel for long I was going to be out and about... My cousin recommended this hotel and just took his word. All I have to say is that […] I do not regret it!! Great hotel and concierge was GREAT! Help us out a lot by booking tours etc.!! We'll be back!! :) Highly recommended! Everything is walking distance which is even better!! Diamond view of our room and beach was amazing!! Read moreGenuine Expedia guest review
"Very accessible and friendly hotel"
Other than the $25.00/day parking (pretty much everywhere though), I really have no complaints about the Aqua Palms Hotel. Yes, the photo of the pool exaggerates its size a bit, but other than that, a good price, friendly staff and a great location made the Aqua Palms a very reasonable place to stay. The staff was friendly and accommodations were very […] nice. Read moreGenuine Hotels.com guest review
The hotel looked newly renovated. The staff was courteous and helpful. However, the room floor (and ceiling were sloped). There was an approximate 6-8 inch elevation change sloping down from the window side of the room to the entry area (entry area was level). This resulted in a tilted bed, desk, and everything else in the room. It made sleeping in […] an otherwise good mattress rather uncomfortable and unsettling. On the morning of our check out, there was a building wide power failure, and a complete loss of water. We had no lights in the bathroom and no running water to prepare for the morning. The power failure was surely temporary and just happened to be poorly timed for us, but the sloped floor is a permanent and troubling problem. We will never stay there again. Read moreGenuine Expedia guest review
Staff was great. Location was great. Housekeepers terrible don't know how to clean. Receptionists are great and helpful. They should work on their housekeepers because they don't know how to clean.Genuine Expedia guest review
All the futons are brokenGenuine Hotels.com guest review
"Crowded and dark"
The room entry was too dark and the room itself was too dark. I checked out three other rooms and all of them had the same issue so I kept the original room. The bathroom is too small with a door that barely clears the toilet. For this quality of room, I would expect to pay under $100.Genuine Expedia guest review
"WE WILL ABSOLUTELY BE REPEAT GUESTS!!"
From the moment we arrived til the day we left our expectations were filled and more! Very welcoming Aloha style staff! Our room had view of Diamond Head and peek a boo view of ocean. The lanai was comfortable and the perfect size for 2 to enjoy. Clean and very comfortable! ! Great location! MahaloGenuine Expedia guest review
"Great stay at moderate Prices!!!!!"
The stay was pleasant. Only on the last day, I had problem in replacing the used bath towels. But when informed the reception, it was done immediately. Lack of a good restaurant is a major issue here. There are some in neighborhood which are reasonable. The employees at the reception is always willing to hear you and help within their limits. Bathroom […] is neat even though the tub is miniature. The toiletries provided are of low medium quality, definitely needs improvement. They never provide shaving cream or razor unless you ask for!!!!! Also no tooth brush and paste!!!!! A simple writing shows" CONTACT RECEPTION IF YOU NEED ANYTHING MORE" Read moreGenuine Expedia guest review
Overall ok if you want in Waikiki. However, we paid extra for partial Ocean view, which we had, but it put us on the street side, and it was very noisy and hard to sleep. Also, very poor pool and fitness center, and you have to pay to print boarding passes. Wifi was included, which was good. Staff was friendly. Also, we paid 25 dollars a day extra to […] park in the hotel's garage. Read moreGenuine Expedia guest review
"Nice Hotel in Great Location"
This hotel is a great deal! The rooms were a bit small, but clean. View wasn't that great either compared to other views of either the beach of the city (I stayed in a room with a view of construction), but in terms of location, you're close to Kalakaua, which is where lots of shops and restaurants are, and Waikiki beach is very close as well. Hotel […] staff was very nice and helpful. But by far, the best thing about this place is that it is a great hotel considering the cost. Many of the hotels in the area are quite expensive, so I felt lucky that I was able to find this place on such short notice. Read moreGenuine Expedia guest review
"Close to the beach"
This is a smaller hotel right next to the big ones as well as the beach (Less than 5 minute walk to Waikki if you cut through Hawaiian village). Very nice and helpful staff. Good sized rooms with a very comfy bed. I wasn't in the room that much (out having too much fun), but it was a great spot to come back to you after a day of fun. Also super close […] to all of the bus stops and there is a concierge in the hotel that can help you find the places you would want to go. All in all, if you don't care about fancy hotel names, but really just want a clean, affordable, and nice hotel to stay in-this is it :) Read moreGenuine Expedia guest review
"Nice, clean, short walk to Waikiki"
Moved here from HHV after business conference ended. Pleasantly surprised.Genuine Expedia guest review
HAD A GREAT TIME, CONVENIENT HOTEL, GOOD SERVICE, SIMPLE BUT SERVES A GOOD PURPOSE. EXCELLENT GUIDANCE BY THE TOUR RESERVATION PERSON, KIND, INFORMATIVE, HELPFUL.Genuine Hotels.com guest review
"Approx. 2 blocks from beach"
I would not recommend staying at this hotel unless you are a local. The hotel is ok, but it is a few blocks from the beach and/or a decent restaurant. Also, construction crews begin working on a hotel that is directly behind this hotel every morning at 5:30-6am. I would recommend paying a bit more for a memorable experience. Once I arrived at this hotel, […] all the other hotel options were priced much higher and I was stuck in this hotel. Do your research and avoid this hotel if you are on vacation. Aloha Read moreGenuine Expedia guest review
"Great location, nice hotel."
It really is right across the street from the Hilton Hawaiian Village. Our room was very clean, and maid service was efficient. Hotel has been kept up well, no mildew, no mold, and the partial ocean view offered views from the balcony of both the ocean and Diamond Head. Excellent location with about a 7 minute walk to the Ala Moana mall (they have a […] really great food court with variety and good prices) and to the convention center. Beach access less than two blocks. Read moreGenuine Expedia guest review
"Friendly staff & easy access to beach, buses, etc."
Perfect hotel right by the beach (right across the street from the Hilton Hawaiian Village resort).Genuine Expedia guest review
"Great place and location to enjoy Waikiki"
Our stay at this hotel was great!!! We were there about two weeks ago. From the time we arrived to the time we left we had a pleasurable experience. The staff was very helpful, our room was very comfortable and with a fantastic view of Diamond head and Waikiki. The hotel is located in a quiet area of Waikiki, but still within walking distance to the […] main tourist areas, if that is what you are looking for. Overall, we have nothing but positive things to say about our stay. We would difinitely come back and would recommend this hotel to anyone else. Read moreGenuine Expedia guest review
"I've stayed before and will come back again!"
I'm in Honolulu every quarter and when the price comes down a bit I often stay at this hotel. Friendly staff and good location.Genuine Hotels.com guest review
"Beds and traffic"
I reserved 3 rooms with 2 double beds. At checkin, all nthe rooms had 1 bed and 1 sleeper sofas. My son and grandson, both 6 ft tall, were miserable on the sleeper sofas. And the traffic sounds were terrible all day and night. The hotel was easy walking distance to Wikkiki.Genuine Hotels.com guest review
"Won't stay again"
Overall the condition of the hotel was nice but got no sleep due to thin walls and traffic noise all night.Genuine Hotels.com guest review
The only negative about your hotel was the internet. First I can't believe I had to pay to print my boarding pass, then the computer went down and I worried about my credit card. If you really want to stay on top of things get good computers that function well.Genuine Expedia guest review
"Hotel between flights"
I just wanted a reasonable place to stay after flying from Chicago to Oahu and then to Hawaii island the next morning. With the time change, we just got a bite to eat and went to bed. Room had narrow opening to the small bedroom, but sufficient for our needs.Genuine Expedia guest review
"If you like waikiki, it is a nice place to stay!"
Clean, friendly and cozy. Only the parking costs of 25$ a day have been ridiculous in our eyes.Genuine Expedia guest review
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