All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1850 Ala Moana Blvd, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Hotels.com reviewsTripAdvisor reviews
3.7 / 5Good

Score breakdown (from 681 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.8
  • Condition
    3.5
  • Neighborhood
    4.1
4.0 / 5Excellent
It was a relaxed experience. The staff were very accommodating. They offered to keep our bags on hold on our last day and even arranged transportation to the airport. The room was comfortable, small, and served its purpose for rest. I liked the shuttle to the Ala Moana mall. The shuttle drivers were very nice and friendly. Would like to visit Hawaii again.
Genuine Expedia guest review
Other trip Jul 6, 2015
A Traveler
US
4.0 / 5Excellent
"Nice stay."
The rooms are smaller than other hotel rooms. We added another traveler so after one night we upgraded to a one bedroom suite. That was so much roomier but costlier! We had issues with the air conditioner in both rooms until someone came to fix it.
Genuine Expedia guest review
Other trip Jul 5, 2015
Ann
US
1.0 / 5Poor
"Nasty nasty nasty"
This was the nastiest hotel I hv ever stayed in. The online ads are very deceiving. The lobby and exterior look very nice. The rooms were gross, dirty n smelled sour. After walking around int the room for about half an hour the bottom of our feet were black.. Never again
Genuine Hotels.com guest review
2 night trip with friends Jun 30, 2015
A Traveler
US
3.0 / 5Good
"Good location, tired property, $15 gouge per night"
I've stayed here three times. Every time I stay, I seem to forget that they gouge you $15/night for things they call services, but no one really needs or wants. It would feel better of they just charged $15 more per night. It's in a good location, away from the craziness of Waikiki Beach, and next to an affordable and good diner. I'd stay again, but I have to remember the service charge.
Genuine Hotels.com guest review
3 night business trip Jun 22, 2015
Ross
US
5.0 / 5Outstanding
"Aqua Palms Waikiki a good desition"
Was excellent the time that I spent in Aqua Palm Waikiki hotel.
Genuine Expedia guest review
Other trip Jun 28, 2015
Yasi
US
5.0 / 5Outstanding
"Heavenly comfort in a Hotel"
The best of them all. We had so much fun and would definitely go back again, although very pricy but it was so good. Love their hospitality. A la carte for everything you order, meaning whatever you want is a different price. I would definitely go there again if am more buoyant and have more to spend. But we were happy there just so pricy!
Genuine Hotels.com guest review
1 night romance trip Jun 17, 2015
VIVIEN
US
2.0 / 5Fair
"Tight space but decent."
We just stayed overnight before a flight out of Honolulu, so were not looking for anything extravagant. The room was serviceable but felt cramped. Because there was no closet, the extra dresser and armoir made for a small, crowded room.
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
Laura
US
3.0 / 5Good
"Nice hotel close to beach"
Carpet could be updated. It was a nice place for being close to beach but not on the beach. Close to shops and food. It was overall pretty good. Little things could be changed to make it nicer.
Genuine Expedia guest review
Other trip Jun 16, 2015
kayla
US
4.0 / 5Excellent
"Decent hotel close to the beach"
My husband and I stayed at the Aqua Palms for our honeymoon. The location is great. It's walking distance to Waikiki beach, which was super convenient. Aqua Palms also had free bus shuttles to the mall which was great to use on super hot days. The staff were always so friendly and helpful. Concierge was very knowledgeable and helped us choose our activities. The staff kept our rooms clean. The rooms are a bit outdated but it didn't bother us too much since we were out enjoying the sun anyways. They gave us free coffee, they had a pool available to us, and even free movie rentals after a long day at the beach. Overall, I enjoyed my stay at Aqua Palms. It was a great first experience in Hawaii.
Genuine Expedia guest review
Other trip Jun 14, 2015
Valerie
US
4.0 / 5Excellent
"Great for the Money"
I thought for the money this hotel was perfect. The wifi was excellent. The room and bathrooms are small, but for Waikiki it was a good deal. Maybe I would consider it a great deal.
Genuine Hotels.com guest review
4 night family trip May 28, 2015
David
US
4.0 / 5Excellent
Very lovely and welcoming hotel. Room was available really early which was great after a long flight with little kids. Location was close to the mall and the lagoon. The free shuttle included in the resort free only came around every 30-45 min so could wait a while for it. But service from driver was really friendly
Genuine Venere guest review
Other trip May 30, 2015
A Traveler
US
4.0 / 5Excellent
"For short stay"
Unexpected bonus in shuttle around Waikiki. It.s not a resort, but city hotel for visiting Honolulu. Long waits for elevator (one out of order), otherwise ok
Genuine Expedia guest review
Other trip May 27, 2015
Gosia
US
4.0 / 5Excellent
"Good hotel for the price."
Room was adiquite. Bed was nice. Location conviant. Only problem was the water pressure. If anyone used water at the same time you were in the shower the water would go down to a trickle.
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
4.0 / 5Excellent
"Aqua Palms Honolulu"
I was expecting a lot less for a 3 star hotel. I've stayed at 4 different places in Honolulu that were 4 star and the Aqua Palms was a better stay than a couple of those. I really like the location, it is in an area not as crowded as farther down the beach. My only complaint is that the elevators are extremely slow, I gave up waiting for them and took the stairs a lot. 11 floors up and down got old after a while.
Genuine Hotels.com guest review
2 night trip with friends May 22, 2015
Bryan
US
5.0 / 5Outstanding
"Quick getaways"
If you don't have a big party this is the hotel for you. Simple and easy access. Literally at the beginning of Waikiki in the middle of the strip and Ala Moana Mall.
Genuine Hotels.com guest review
1 night business trip May 21, 2015
Mercedes
US
4.0 / 5Excellent
Great location.The concierge was very helpful.The only thing negative was that the door key to our room and I noticed to some others were very difficult to use
Genuine Expedia guest review
Other trip May 23, 2015
Ruth
US
2.0 / 5Fair
"Staff inconsiderate and bugs"
Got crowded off the elevator by staff several times and ant/roaches apparent in room. We would have move someplace else if it were convenient.
Genuine Expedia guest review
Other trip May 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Defintely recommend this hotel."
Enjoyed my stay. Will stay again. However, $15 resort fee is too much.
Genuine Hotels.com guest review
8 night romance trip Apr 28, 2015
Cathy
US
4.0 / 5Excellent
"nice Hotel very convenient location"
Very closed to everything beach, restaurants, all you can eat Chinese and Sea Food buffet. Clean rooms, comfortable beds. Transportation is no problem, we differently would stay again
Genuine Expedia guest review
Other trip May 17, 2015
Jojo
US
5.0 / 5Outstanding
"Center of everything conveniently located trolleys"
trollies stops conveniently located right in front of hotel
Genuine Expedia guest review
Other trip May 14, 2015
Bart
US
4.0 / 5Excellent
"please send me my beer :("
It was right across the street from beach price was good didn't like parking prices 25 a day parking also cleaning service had some of my beer ! When we left notified front desk didn't really care not even to remembrust it !
Genuine Hotels.com guest review
5 night family trip May 7, 2015
Diana
US
5.0 / 5Outstanding
"Aqua Palms"
Outstanding place to stay! The price was lower than the neighbor hotels, the room was quite comfortable, the location is prime for waikiki, and the view was amazing. I enjoyed the stay very much. I expect you probably will too.
Genuine Hotels.com guest review
1 night romance trip May 8, 2015
Nicholas
US
3.0 / 5Good
"Nice stay"
Staff was very friendly great location to walk to Waikiki beach and for city bus
Genuine Expedia guest review
Other trip May 14, 2015
flight attendan
US
4.0 / 5Excellent
"Nice Place to Stay on Budget"
Right across the street is the Hilton Hawaiian village and it has everything you want to do while visiting Hawaii. From restaurants, shopping, the Ocean.
Genuine Expedia guest review
Other trip May 13, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel that's close to everything!"
My stay at Aqua Palms Waikiki was great. It's across the street from Hilton Hotel Hawaiian Village which has a ton of stores, restaurants, and leads the way to the beach. The hotel is close to everything. There are plenty of shops and restaurants nearby. Keep in mind that this area is VERY TOURISTY but its close to restaurants that aren't bombarded by tourists. So if you don't mind walking to get really good food, give this place a try. The staff is very friendly and helpful. I loved that I didn't have to worry about bringing a beach towel or chair. That was provided by the staff daily. Its a 5 min walk to the beach, which is perfect. I went on a few tours on my own but the hotel has a concierge service in the lobby which allows you to sign up for various tours in Honolulu and surrounding areas. It was a great stay and I would definitely recommend it to everyone.
Genuine Expedia guest review
Other trip May 6, 2015
Vicky
US
4.0 / 5Excellent
"Waikiki getaway"
Wonderful stay, great location,great views from balcony, very affordable with all necessary amenities, would strongly recommend!
Genuine Hotels.com guest review
3 night family trip Apr 25, 2015
Maureen E
US
5.0 / 5Outstanding
"Excellent"
Excellent. ..I truly enjoyed my stay..
Genuine Hotels.com guest review
5 night romance trip Apr 25, 2015
Deshawn
US
3.0 / 5Good
"Ok, but needs work."
We did enjoy our stay, however, there were too many things that were a problem. The room was not as clean as I would like to have seen each day. We had to ask for towels and washcloths. The Wi-Fi didn't always work. The elevators were notoriously slow. These kinds of things made the stay a little disappointing. The staff was very helpful.
Genuine Expedia guest review
Other trip Apr 30, 2015
Allen
US
5.0 / 5Outstanding
Overall a good hotel for the price. A good location with friendly staff.
Genuine Expedia guest review
Other trip Apr 27, 2015
A Traveler
US
4.0 / 5Excellent
"Cheap and nice"
It's a cheap and hotel hotel; in addition, the hotel provides various services, such as, free Shuttlebus. My family like staying in there.
Genuine Hotels.com guest review
3 night family trip Apr 20, 2015
Lok Ki
US
4.0 / 5Excellent
"great place to stay on Waikiki"
Great room for the price, especially since short distance from beach. Easy walking distance to shops etc. Had fresh coffee in lobby as well as free DVDs to watch - recent movies!
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Janis
US
4.0 / 5Excellent
"vacation in Waikiki"
This was our first trip to Waikiki area. We needed place prior to our cruise of the islands. The hotel was perfectly positioned to walk to beach (about 2 blocks away) as well as near other activities. We had partial view of ocean and Diamond head (ask for ocean view room), even including small balcony with chairs to relax outside. The hotel is along a major thorough fare so can be noisy with traffic. However, honestly, the location was perfect - small, but clean pool.
Genuine Hotels.com guest review
3 night romance trip Apr 8, 2015
Janis
US
5.0 / 5Outstanding
"Reasonable, pleasant, clean!"
I recently retired and celebrated this by taking my 2 adult children to Hawaii for a couple weeks. It was fabulous! Three adults in one room is not common enough for hotels to be able to readily offer sleeping arrangements that don't require a roll-away or sofa sleeper. The Aqua Palms gave us a room with 2 queens! This arrangement was perfect for our needs. We liked the Aqua Palms so much we made arrangements for our final night in the Islands. (We went to Maui, also.) They knew our room number without looking it up, always greeted us with a pleasant word, and were always eager to address our every need. Before I booked I read reviews and was concerned about the hotel, but am very glad I booked, anyway. I don't regret that decision at all. Rooms were clean and well maintained, there was a representative from Expedia there during business hours and she was excellent at planning an itinerary for us. Malia was the best! Thank you for making our celebration one to be remembered for a lifetime!
Genuine Hotels.com guest review
1 night family trip Apr 15, 2015
Jackie
US
4.0 / 5Excellent
"Bargain!"
Great place if staying in Waikiki. Only 15 minutes walk to Ala Moana shops and 5 minutes walk to the beach. Staff are extra friendly. Save some $$$ and stay here. The pool is fantastic as well.
Genuine Expedia guest review
Other trip Apr 19, 2015
Ed
US
4.0 / 5Excellent
"Good Location"
Clean hotel, a bit dated, but overall a good place to stay when in Waikiki. Close to everything, beach, car rental motorcycle/scooter rental, restaurants; and tour activities on the island offer courtesy pickup at or near the hotel. We have stayed at higher priced hotels on previous trips, but so little time is spent in your room, why spend extra money on a room when it can be used to extend your stay or enjoy more activities.
Genuine Expedia guest review
Other trip Apr 17, 2015
Tony
US
5.0 / 5Outstanding
"vacation"
excellent
Genuine Hotels.com guest review
3 night romance trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close the heart of Waikiki"
I didn't realize I was booking a hotel right in the heart of Waikiki and if I had, I wouldn't have. But since we did, it turned out okay. It was close to stuff and an easy ride on the bus to the University since that was the ppurpose of our visit was so my son could check out the University. The hotel staff was very kind and very helpful. They let us store our stuff there when we checked out since it was hours until our ride to the airport. The beaches there are very crowded, however. We visited a beach on the East side of the island that was much less crowded.
Genuine Expedia guest review
Other trip Apr 6, 2015
Roxy
US
3.0 / 5Good
Overall the stay was fine, there were little tiny bugs on the bathroom counters though so that really turned me off...because of te price I just dealt with the situation but I wouldn't stay there again. Staff was very nice, just the bugs were my problem.
Genuine Expedia guest review
Other trip Apr 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Get Away"
Aqua Palms was great, close to everything, right across the street from the beach.
Genuine Hotels.com guest review
6 night romance trip Mar 28, 2015
Geraldine
US
4.0 / 5Excellent
We had a wonderful stay at Aqua Palms. The staff is very courteous and helpful.The location is excellent and very convenient.Highly recommended.
Genuine Venere guest review
Other trip Mar 30, 2015
A Traveler
US
3.0 / 5Good
"Sufficient for a business stay"
Parking was a terrible experience, we had a mini van, anything larger than that and you would have very difficult time maneuvering the parking garage. This place looks like it was built in the 70's but is very clean, just very compact for it's location. It met our needs with no frills. The staff was very pleasant and helpful in every way. The room was clean and the cleaning staff did an excellent job every day.
Genuine Expedia guest review
Other trip Mar 27, 2015
Keith
US
4.0 / 5Excellent
"Lower cost alternative."
Aqua Palms is a smaller facility than is currently more available on and near the beach. In fact, I would not be surprised if it wasn't targeted for purchase by a larger chain in order to tear it down and build a taller facility. This hotel is in very good shape, is well maintained, and quite comfortable. However, this is not luxury accommodation. It is very good value, relative to the rest of Waikiki of course. It is close enough to nearly everything, but, the bus system is great, and there are taxis and shuttles everywhere. Don't drive, if you're staying at the beach. You can even walk to Diamond Head Crater.
Genuine Expedia guest review
Other trip Mar 25, 2015
Edward
US
3.0 / 5Good
"Great Staycation Place!"
On the negative side, the room was a little small. You had to pull the coffee maker out from under the microwave(which was in a cabinet right above it) to pour the water into it. It was kinda dark in that corner so when you opened the refrigerator (which was black in color on the inside) it was hard to see things in it. On the first night, the HDMI wasn't plugged into the PS3, there wasn't a cord from the unit to the controller (to charge the battery in the controller) and the cover to my remote kept falling off. But, the hotel got everything taken care of right away. On the positive things: The service and people were great. They went out of their way sometimes to help you. I really liked the DVD "rental" program. As part of the hospitality fee you pay, they give you a little card and go to a little kiosk that has all the DVDs and PS3 games. I got to see pretty recent movies like Mockingjay Pt 1. Great coffee in the room, the cleaning people were efficient and I really liked the in-room safe where you set up your own code. The location is close to good eating establishments and about a 15 minute walk to the huge Ala Moana Shopping Center. You get a 10% discount to eat at the IHOP in the hotel and the Wailana Coffee shop about 50 ft down the street. Overall, it was a good stay for my little staycation. I live in Waipio in central Oahu so it was nice to do things in Waikiki from a good hotel that I ordinarily wouldn't have a chance to.
Genuine Hotels.com guest review
3 night trip Mar 19, 2015
Robert
US
4.0 / 5Excellent
"Hidden fees for no real reason."
it was a good clean room. The only part that really got to me was the hidden fee when I got there. I paid for the room on here and when I got there I was told there is an additional $15 per day extra charge. It would have been nice to know all charges before I got there. I feel like it's a shady way to run a business.
Genuine Hotels.com guest review
3 night trip Mar 15, 2015
James
US
4.0 / 5Excellent
"Staycation"
The hotel was in a great location. Staff was friendly and the room was comfy. The only issue was the shower. The water pressure wasn't great and the shower head wasn't working as well. But overall it was worth the money.
Genuine Hotels.com guest review
3 night romance trip Mar 8, 2015
Christopher
US
4.0 / 5Excellent
"3 day stay"
Good location at a good price. very friendly and helpful staff.
Genuine Expedia guest review
Other trip Mar 15, 2015
A Traveler
US
3.0 / 5Good
"+$15 system"
Please let us know +$15/night system beforehand. I did not need unuseful shuttle bus to alamoana and rental videos.
Genuine Hotels.com guest review
5 night trip Feb 27, 2015
masafumi
US
4.0 / 5Excellent
Not a bad Hotel. Good price for the location. Very close to the mall and the beach. The room may need more lighting, but you can always request for it from the front desk. Also you get fresh apple and water from the front desk daily. I highly recommend this place if you are looking for a place to stay and not break your bank.
Genuine Expedia guest review
Other trip Mar 13, 2015
A Traveler
US
3.0 / 5Good
Expensive for what was offered. No jacuzzi, sauna or steam room. Lobby coffee machine was overpriced. Assistance was minimal. Wanted a Diamondhead view but got one towards eva. Pushy restaurant booking agent who spoke of great food items that didn't exist at the restaurant she reserved for us.
Genuine Expedia guest review
Other trip Mar 12, 2015
A Traveler
US
4.0 / 5Excellent
Great location, friendly staffs, parking entrance is hard to find. Need a drop off area at front.
Genuine Expedia guest review
Other trip Mar 12, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews