An amazing hotel with quite a history. The location could not have been better: across the street from the Opera House, in walking distance to the Spanish horse show and St. Stephan's Square, and across a pedestrian bridge from the Old Town. The only down side was the small size of the room as well as that of the bed, but that's probably due to the […] age of the hotel. All in all, a great place. Read moreGenuine Hotels.com guest review
"Amazing Concierge Service"
Top Drawer all the way! The Concierge service made seeing Vienna very easy. Opera tickets were secured for a sold out performance for that evening. The hotel decor is old-world beautiful, the bathroom has every modern amenity. In- hotel dining is wonderful, the breakfast buffet outstanding. You can't get more centrally located in Vienna. Easy walking […] to sights, tours & shopping. Very Luxurious! Read moreGenuine Hotels.com guest review
"Old charming hotel."
Great experience. Hotel is very classy and well located. Staff very efficient on the whole. Service could be better at breakfast.Genuine Expedia guest review
"Beautiful hotel, amazing rooms, surprise check-out"
We had an amazing stay in Vienna, and Hotel Sacher was one of the reasons. The rooms are tastefully and elegantly decorated, yet still very comfortable. The hotel staff is more than accommodating and helpful. I would have given the hotel a score of 5, but our experience after checking out loses the hotel 1 point. After we checked out, we noticed that […] the hotel had put a block on the full amount of our 3-day stay when we checked in, but failed to lift this when we checked out. So, we effectively had the hotel bill show up as twice on our pending charges, reducing our available credit. It took at least another 2 days for the first charge to drop. I travel often and have never had this happen, so I called to hotel to find out, but they were not able to give a satisfactory answer. It was unfortunate that we had to experience this at such a beautiful and well-run hotel... Read moreGenuine Expedia guest review
"Nice hotel nice service"
All stuff are very friendly nice reception nice view hotel total accommodation very goodGenuine Expedia guest review
"Superb hotel in Vienna"
The Sacher is perfectly located near the Opera and the shopping district. The hotel staff was very friendly and efficient. Make sure you taste the famous Sachertorte from the store below.Genuine Expedia guest review
HOTEL WAS WONDERFUL ALONG WITH ITS STAFF. GREAT LOCATION FOR SHOPPING AND EATING. I LEFT VERY IMPORTANT THINGS IN MY ROOM AND THEY SENT MOST AND HOLDING ONE THING TILL I GET BACK. THEY ARE ONE STEP AHEAD . BIG THANKS GARY MICHELSONGenuine Expedia guest review
wonderful, vey well located with outstanding service. Well worth the price and breakfast is a mustGenuine Expedia guest review
"Loved our stay here"
Just returned and am very glad we stayed here. While its not inexpensive, it was worth the splurge. When we arrived they very nicely asked if we'd be willing to wait in the bar with a complimentary drink while they readied an upgrade. We were put in a newly renovated great room on the top floor with a view over the buildings. Beautiful quiet room with […] great AC ( it was 100 degrees in Vienna while we were there). Super helpful concierge with good restaurant ideas. We would definitely stay here again. Have apple strudel and coffee or sacher torte in the beautiful red library instead of with the crowds in line outside to go to the Sacher Cafe. Read moreGenuine Hotels.com guest review
From the moment you get there and the doorman greets you, they make you feel welcome. No question was unimportant. The concierge is amazing, Uwe was so helpful with all our requests for advice, I don't know how he or his colleagues have the patience, .They're above even the Ritz-Carlton as far as having every associate treat their guests like royalty. […] Johanna introduced us to our room, how cool is that; we got a tour of the room! It was definitely one, if not the nicest ever, hotels we've ever stayed at. Read moreGenuine Expedia guest review
Sacher is an outstanding hotel with well-trained and exceptionally staffGenuine Hotels.com guest review
"Absolutely loved it!"
Absolutely loved it - great hotel, old world charm, newly renovated, perfect location, fantastic bar and restaurants, impeccable service.Genuine Hotels.com guest review
"Made visiting Vienna Perfect"
There is too much to say about how wonderful this hotel is. Every aspect was top notch. My wife who visits many of 5 star hotel was in love with Hotel Sacher . We are already planning a return trip during summer , many thanks to Hotel Sacher and it's employees!Genuine Hotels.com guest review
EXCELLENT EXPERIENCE AND A FIRST CLASS PLACE ! GREAT FOOD ABD GREAT SERVICE.Genuine Expedia guest review
Elegant hotel, perfectly situated for exploring Vienna. Very professional and helpful staff. Wonderful amenities.Genuine Expedia guest review
We loved this hotel and hope to return. The location is ideal, the decor both beautiful and comfy, the service consistently topnotch, and the food-- from the formal restaurant to the cafe -- delicious. Don't pass up a sacher torte with fresh whipped cream.Genuine Hotels.com guest review
"very expensive and just about perfect"
The entire experience was great. It is a world class hotel with extraordinary service on all levels. The price is so high that it is clear they don't have to reduce the prices to stay nearly fully booked. The location, the neighborhood, the whole ambience was optimal.Genuine Hotels.com guest review
Food quality varies from day to day. Fruits sometimes are not of a premium quality.Genuine Expedia guest review
"Best hotel in Vienna"
Our stay was perfect. The staff was extremely helpful and friendly, and the location is excellent. The breakfast buffet was average and it can have more variety. Also there is no inside access to the Sacher cafe from inside the hotel, so you have to go out and then back in.Genuine Expedia guest review
We stayed at Hotel Sacher for 2 nights in a junior suite. Everyone at the hotel was wonderful .Thank you.Genuine Hotels.com guest review
"5* service all around, cannot wait to go back"
Beyond expectations. This was a long weekend away with husband and kids, for my husband's birthday. His family were due to join us a day after arriving and it was imperative to keep it all a secret, being as it was all a birthday surprise. The entire hotel staff seemed to be "in" the secret! From the limousine drivers, to the reception desk team, the […] concierges, the restaurant staff... I can only say everything was perfect. The right balance of service without being intrusive; the right touches at the right time. And that includes being welcoming to our young twins, for whom everything seem to be laid out for them (from side bars for the beds, to pencils and paper, to bathgel). I have been in a lot of hotels in my life and I honestly and truly will say, this is one hotel we will go back to. One last comment: husband praised the speed of the wifi, unrivalled to any other ever used. that's 100% thumbs up from us all! Read moreGenuine Hotels.com guest review
"Class. Comfort, Convenience"
This is a top hotel. The concierges were very helpful for local attractions- restaurants etc and how to use local transport- trams etc We dined in one night in the glamorous Rote Bar- (not the top restaurant- Anna Sacher)- and had a great meal, though quite expensive. It was easy and less expensive to find local coffee shops for breakfast and we really […] enjoyed sitting out near the Opera house (which is over the road) and listening to and watching live broadcasts from inside performances- la Traviata was on last week. The room was large and comfortable and the bathroom was huge with a heated floor, which was a genuine pleasure even though Vienna weather was superb. Read moreGenuine Hotels.com guest review
"A real treasure, sympathetically refurbished."
Everything about this hotel was World Class. Every member of staff we encountered were very helpful and of a cheery disposition. The rooms we beautifully decorated while technology had been introduced with careful attention to avoid losing the historic features. The lobby, restaurants and bars are like museum exhibits and one must take time to browse […] the picture gallery which shows a veritable who's who of famous faces from the last 100 years. Beware your waistline - every opportunity the staff seem to tempt you with chocolate (it's even in the bath & shower gels). Can't wait to return! Read moreGenuine Expedia guest review
"Exceptional and attentive service. First class"
The hotel and staff set off a wonderful time in Vienna. Our first experience of Viennese hospitality and we were warmly received and well looked after. Nothing too much trouble. Position made the best of the city accessible perfect location to gain a feeling for the culture and the people and the place.Genuine Hotels.com guest review
Christmas in Vienna was magical. The Hotel Sacher was perfect in every way. Location,staff, comfort and style. What more can I say.Genuine Expedia guest review
"Impressive 5* Hotel"
Excellent service, friendly staff, a top quality hotel close to many interesting sites. Will definitely go again.Genuine Expedia guest review
"Over rated. Formal. Polite but very Unhelpful"
Offered a number of newspapers as courtesy but charged for them. Self promoting. Stuck in the 60's with respect to room decor and convenienceloGenuine Expedia guest review
What every five star hotel should measure themselves against. We needed something from the pharmacy; when we asked the concierge for directions he noted the rain and offered to go get it for us.Genuine Hotels.com guest review
My daughter and I visited Vienna for the first time and the hotel was the icing on the cake! Beautiful city and great hotel.Genuine Expedia guest review
"A Must Stay"
My husband and I loved this hotel. Great location next to pedistrian shopping, Starbucks on the corner, Opera House. Walking distance to so much. The fitness centre was small but adequate. The welcome fruit and chocolates in the room is a nice touch as is the gifts of wrapped cake ( sacher speciality) upon leaving. Very beautiful room and halls. Breakfast […] is great......hot and cold with an omelet chef standing by for your custom orders. The lobby is over the top red decor but the rest of the hotel, especially the room is elegant and understated. Read moreGenuine Expedia guest review
A perfectly lovely hotel for discerning guests. Wonderful staff, ideal location and reasonable rates; definitely value for money. We will be back!Genuine Expedia guest review
"5 star hotel and service"
Excellent room, very comfortable and well maintained. Hotel is located very centrally and easily accessible. Staff very friendly and efficient Highly reccommendedGenuine Expedia guest review
From the time that doorman greats you to the time that the checkout clerk hands you a farewell chocolate cake, the Hotel Sacher makes you feel special. Well done Hotel Sacher managment and staffGenuine Expedia guest review
"Couldn't ask for more"
Excellent quality throughout, great location, and Sacher Torte (with whipped cream of course) for breakfast. We stayed there for 5 days, and it was wonderful.Genuine Expedia guest review
"Excellent all round"
Fantastic, worth the money. A real treat. Staff very friendly and helpful. Room beautifully decorated. Comfortable bed. Huge bathroom. Lovely fruit bowl.Genuine Expedia guest review
Great hotel, charming and with a lot of character. The location is ideal to visit the historical centre of Vienna as it is a step away from the Opera State Theatre, the Albertina, the Hofsburg palace. Not to mention the delicious Sacher Torte!Genuine Expedia guest review
"Hotel Sacher, Vienna"
Everything about this hotel was marvellous,especially the concierge service which was particularly good (Florian went out of his way to be helpful). We would like to comment on the excellent housekeeping staff and the exceptional friendliness and helpfulness of all staff. We had told them some time ago that we were visiting Vienna to celebrate my wife's […] 70th birthday and this was duly noted and acted upon by the staff. The only complaint we had was that the door to the lavatory and the shower room did not stay closed, though this we considered minor as the door to the complete bathroom did. Well done Hotel Sacher. Read moreGenuine Expedia guest review
"Hotel Sacher in Vienna"
Thisis a superb hotel in a very convenient position. Staff were very helpful and obtained tickets for us to otherwise "Sold Out" events. The Hotel also arranged for us to attend the KaiserBall on New Year's Eve at the Hofburg Palace. This was an amazing "once in a lifetime" experience which we would not have known about except for the hotel staff advising […] us when we booked. The general hotel staff, service and facilites are everything you would expect of a 5 star Hotel with an historic character. Read moreGenuine Hotels.com guest review
"Smukt hotel - stor oplevelse"
Perfekt - alt man kunne ønske sig. Smukke værelser.Genuine Hotels.com guest review
Helt enkelt, perfekt!Genuine Hotels.com guest review
"En opplevelse i seg selv"
Wiens beste beliggenhet. Klassisk hotell med historie. Flott standard, intime fellesarealer. Særdeles fine rom, med en gjennomført finish. Velfungerende klimaanlegg, godt lydisolert. Utmerket service, med øyne for de små detaljene. Tips: bestill hotellimousine tur/retur flyplassen. Koster kun 45 euro, ca 4 euro mer enn vanlig drosje!Genuine Hotels.com guest review
"Iconic hotel right in the center of Old Vienna"
This classic hotel is well-know for its name and famous for its cake. Close to all major sights in the city, it offers the perfect place to stay when discovering the beauty of Vienna. The hotel offer classic style without opulence and staff is absolutely superb. Our room was comfortable, although we only had a view of a tine inner yard. Looking at the […] floormap, all rooms appeared to be unique in terms of layout - not a bad thing, but shows the character of the hotel. Still, hotel is in good shape and has - according to staff - been refurbished lately. We didnt dine at the hotel but coffee at Cafe Sacher is a must and breakfast is plentyful and delicous. Would absolutely recommend to anyone wanting to feel a classic hotel atmosphere and be able to stay in vicinty of Old Town sights. Read moreGenuine Hotels.com guest review
SuperGenuine Hotels.com guest review
"Luksushotell sentralt ved operaen"
Strålende mottagelse i herlige omgivelser. Topp service, vennlig og imøtekommende. Veldig sentralt beliggende til Wiens mange turistattraksjoner. Staatsoper rett over gaten. Flere restauranter i samme bygning, også med uteservering. Et pluss for egen transport til flyplassen.Genuine Expedia guest review
Tres bienGenuine Hotels.com guest review
"Descrizione, albergo di lusso, meritatissimo"
Soggiorno perfetto, servizi ottimi conci erge molto efficienteGenuine Expedia guest review
部屋は清潔で毎日の掃除は行き届いたものでした。スタッフも親切でした。お風呂が特に気に入りました。広くてバスタブは大きく、シャワールームが別にあるのでゆっくりお風呂を楽しめます。Genuine Hotels.com guest review
"A suite deluxe é perfeita..."
Minha estadia foi maravilhosa. Fiquei em uma suite deluxe, espaçosa, armários tipo closet, comida deliciosa no room service, localização perfeita, seviço de alta qualidade.Genuine Hotels.com guest review
"Hotel dekat dengan tujuan ke wina terutama wisata"
Hotel bagus, pelayanan bagus, restorant cafe , breakfast dinner sempurnaGenuine Expedia guest review
あの有名なザッハーホテルだけあり、ホテル内は素晴らしい調度品で囲まれていました。 美術館のようなロビーとレストランは一見の価値があると思います。 但し、後述するとおり、未だに人種差別を少し感じるホテルです。東洋人に対するベストなサービスは余り期待しないほうが良いかもしれません。Genuine Expedia guest review
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