"Old school excellence"
The Sacher is a top notch hotel in the old school Vienese fashion. The decor is rich, the service impeccable. The Sacher torts are a sweet touch. The location is fantastic for walking to many of the key monuments and attractions and is 2min away from the subway. Great stay overall.Genuine Hotels.com guest review
"Very good location"
Good area, walkable and near many attraccions. The concierge was very helpful and help us with shows and restaurants. The rooms were big and the beds comfortable.Genuine Expedia guest review
in the center of the city, cross the street from the opera,bilingual staf, no complaints at allGenuine Expedia guest review
An amazing hotel with quite a history. The location could not have been better: across the street from the Opera House, in walking distance to the Spanish horse show and St. Stephan's Square, and across a pedestrian bridge from the Old Town. The only down side was the small size of the room as well as that of the bed, but that's probably due to the […] age of the hotel. All in all, a great place. Read moreGenuine Hotels.com guest review
"Amazing Concierge Service"
Top Drawer all the way! The Concierge service made seeing Vienna very easy. Opera tickets were secured for a sold out performance for that evening. The hotel decor is old-world beautiful, the bathroom has every modern amenity. In- hotel dining is wonderful, the breakfast buffet outstanding. You can't get more centrally located in Vienna. Easy walking […] to sights, tours & shopping. Very Luxurious! Read moreGenuine Hotels.com guest review
"Old charming hotel."
Great experience. Hotel is very classy and well located. Staff very efficient on the whole. Service could be better at breakfast.Genuine Expedia guest review
"Beautiful hotel, amazing rooms, surprise check-out"
We had an amazing stay in Vienna, and Hotel Sacher was one of the reasons. The rooms are tastefully and elegantly decorated, yet still very comfortable. The hotel staff is more than accommodating and helpful. I would have given the hotel a score of 5, but our experience after checking out loses the hotel 1 point. After we checked out, we noticed that […] the hotel had put a block on the full amount of our 3-day stay when we checked in, but failed to lift this when we checked out. So, we effectively had the hotel bill show up as twice on our pending charges, reducing our available credit. It took at least another 2 days for the first charge to drop. I travel often and have never had this happen, so I called to hotel to find out, but they were not able to give a satisfactory answer. It was unfortunate that we had to experience this at such a beautiful and well-run hotel... Read moreGenuine Expedia guest review
"Nice hotel nice service"
All stuff are very friendly nice reception nice view hotel total accommodation very goodGenuine Expedia guest review
"Superb hotel in Vienna"
The Sacher is perfectly located near the Opera and the shopping district. The hotel staff was very friendly and efficient. Make sure you taste the famous Sachertorte from the store below.Genuine Expedia guest review
HOTEL WAS WONDERFUL ALONG WITH ITS STAFF. GREAT LOCATION FOR SHOPPING AND EATING. I LEFT VERY IMPORTANT THINGS IN MY ROOM AND THEY SENT MOST AND HOLDING ONE THING TILL I GET BACK. THEY ARE ONE STEP AHEAD . BIG THANKS GARY MICHELSONGenuine Expedia guest review
wonderful, vey well located with outstanding service. Well worth the price and breakfast is a mustGenuine Expedia guest review
"Loved our stay here"
Just returned and am very glad we stayed here. While its not inexpensive, it was worth the splurge. When we arrived they very nicely asked if we'd be willing to wait in the bar with a complimentary drink while they readied an upgrade. We were put in a newly renovated great room on the top floor with a view over the buildings. Beautiful quiet room with […] great AC ( it was 100 degrees in Vienna while we were there). Super helpful concierge with good restaurant ideas. We would definitely stay here again. Have apple strudel and coffee or sacher torte in the beautiful red library instead of with the crowds in line outside to go to the Sacher Cafe. Read moreGenuine Hotels.com guest review
From the moment you get there and the doorman greets you, they make you feel welcome. No question was unimportant. The concierge is amazing, Uwe was so helpful with all our requests for advice, I don't know how he or his colleagues have the patience, .They're above even the Ritz-Carlton as far as having every associate treat their guests like royalty. […] Johanna introduced us to our room, how cool is that; we got a tour of the room! It was definitely one, if not the nicest ever, hotels we've ever stayed at. Read moreGenuine Expedia guest review
Sacher is an outstanding hotel with well-trained and exceptionally staffGenuine Hotels.com guest review
"Absolutely loved it!"
Absolutely loved it - great hotel, old world charm, newly renovated, perfect location, fantastic bar and restaurants, impeccable service.Genuine Hotels.com guest review
"Made visiting Vienna Perfect"
There is too much to say about how wonderful this hotel is. Every aspect was top notch. My wife who visits many of 5 star hotel was in love with Hotel Sacher . We are already planning a return trip during summer , many thanks to Hotel Sacher and it's employees!Genuine Hotels.com guest review
EXCELLENT EXPERIENCE AND A FIRST CLASS PLACE ! GREAT FOOD ABD GREAT SERVICE.Genuine Expedia guest review
Elegant hotel, perfectly situated for exploring Vienna. Very professional and helpful staff. Wonderful amenities.Genuine Expedia guest review
We loved this hotel and hope to return. The location is ideal, the decor both beautiful and comfy, the service consistently topnotch, and the food-- from the formal restaurant to the cafe -- delicious. Don't pass up a sacher torte with fresh whipped cream.Genuine Hotels.com guest review
"very expensive and just about perfect"
The entire experience was great. It is a world class hotel with extraordinary service on all levels. The price is so high that it is clear they don't have to reduce the prices to stay nearly fully booked. The location, the neighborhood, the whole ambience was optimal.Genuine Hotels.com guest review
Food quality varies from day to day. Fruits sometimes are not of a premium quality.Genuine Expedia guest review
"Best hotel in Vienna"
Our stay was perfect. The staff was extremely helpful and friendly, and the location is excellent. The breakfast buffet was average and it can have more variety. Also there is no inside access to the Sacher cafe from inside the hotel, so you have to go out and then back in.Genuine Expedia guest review
We stayed at Hotel Sacher for 2 nights in a junior suite. Everyone at the hotel was wonderful .Thank you.Genuine Hotels.com guest review
"Wonderful hotel in centre of Vienna"
I stayed at the Sacher with my two daughters who are in their 30s. We all thought the hotel was marvellous. Nothing was too much trouble for the staff, the food was out of this world, the rooms sumptuous and the overall ambience that of a world from a century ago but, at the same time, totally modern. Our stay was an absolute delight and I cannot speak […] highly enough of the hotel. Read moreGenuine Expedia guest review
"Top hotel in Vienna"
It is a perfect stay in Vienna! The location is perfect. I love the room design, especially love the walking wardrobe!Genuine Expedia guest review
"5* service all around, cannot wait to go back"
Beyond expectations. This was a long weekend away with husband and kids, for my husband's birthday. His family were due to join us a day after arriving and it was imperative to keep it all a secret, being as it was all a birthday surprise. The entire hotel staff seemed to be "in" the secret! From the limousine drivers, to the reception desk team, the […] concierges, the restaurant staff... I can only say everything was perfect. The right balance of service without being intrusive; the right touches at the right time. And that includes being welcoming to our young twins, for whom everything seem to be laid out for them (from side bars for the beds, to pencils and paper, to bathgel). I have been in a lot of hotels in my life and I honestly and truly will say, this is one hotel we will go back to. One last comment: husband praised the speed of the wifi, unrivalled to any other ever used. that's 100% thumbs up from us all! Read moreGenuine Hotels.com guest review
"Class. Comfort, Convenience"
This is a top hotel. The concierges were very helpful for local attractions- restaurants etc and how to use local transport- trams etc We dined in one night in the glamorous Rote Bar- (not the top restaurant- Anna Sacher)- and had a great meal, though quite expensive. It was easy and less expensive to find local coffee shops for breakfast and we really […] enjoyed sitting out near the Opera house (which is over the road) and listening to and watching live broadcasts from inside performances- la Traviata was on last week. The room was large and comfortable and the bathroom was huge with a heated floor, which was a genuine pleasure even though Vienna weather was superb. Read moreGenuine Hotels.com guest review
"Hotel with a wow factor"
We all loved this hotel. Yes it was pricey, but you got everything you'd expect for your money and then some. We had three double rooms, two of which were an interconnecting suite with a fabulous en suite bathroom, separate shower room and large seating area (with a welcome tray of fresh fruit, Sachertorte and chocolates) as well as a king sized double […] bed. As the hotel is centrally located, we only had breakfast in the hotel once (just to say that we had - and yes, they do serve Sachertorte for breakfast for the cast iron of stomach) and went out to the various Viennese cafes for breakfast during the rest of our stay. Read moreGenuine Expedia guest review
"A real treasure, sympathetically refurbished."
Everything about this hotel was World Class. Every member of staff we encountered were very helpful and of a cheery disposition. The rooms we beautifully decorated while technology had been introduced with careful attention to avoid losing the historic features. The lobby, restaurants and bars are like museum exhibits and one must take time to browse […] the picture gallery which shows a veritable who's who of famous faces from the last 100 years. Beware your waistline - every opportunity the staff seem to tempt you with chocolate (it's even in the bath & shower gels). Can't wait to return! Read moreGenuine Expedia guest review
"Exceptional and attentive service. First class"
The hotel and staff set off a wonderful time in Vienna. Our first experience of Viennese hospitality and we were warmly received and well looked after. Nothing too much trouble. Position made the best of the city accessible perfect location to gain a feeling for the culture and the people and the place.Genuine Hotels.com guest review
Christmas in Vienna was magical. The Hotel Sacher was perfect in every way. Location,staff, comfort and style. What more can I say.Genuine Expedia guest review
"Impressive 5* Hotel"
Excellent service, friendly staff, a top quality hotel close to many interesting sites. Will definitely go again.Genuine Expedia guest review
"Over rated. Formal. Polite but very Unhelpful"
Offered a number of newspapers as courtesy but charged for them. Self promoting. Stuck in the 60's with respect to room decor and convenienceloGenuine Expedia guest review
What every five star hotel should measure themselves against. We needed something from the pharmacy; when we asked the concierge for directions he noted the rain and offered to go get it for us.Genuine Hotels.com guest review
My daughter and I visited Vienna for the first time and the hotel was the icing on the cake! Beautiful city and great hotel.Genuine Expedia guest review
"A Must Stay"
My husband and I loved this hotel. Great location next to pedistrian shopping, Starbucks on the corner, Opera House. Walking distance to so much. The fitness centre was small but adequate. The welcome fruit and chocolates in the room is a nice touch as is the gifts of wrapped cake ( sacher speciality) upon leaving. Very beautiful room and halls. Breakfast […] is great......hot and cold with an omelet chef standing by for your custom orders. The lobby is over the top red decor but the rest of the hotel, especially the room is elegant and understated. Read moreGenuine Expedia guest review
A perfectly lovely hotel for discerning guests. Wonderful staff, ideal location and reasonable rates; definitely value for money. We will be back!Genuine Expedia guest review
"5 star hotel and service"
Excellent room, very comfortable and well maintained. Hotel is located very centrally and easily accessible. Staff very friendly and efficient Highly reccommendedGenuine Expedia guest review
From the time that doorman greats you to the time that the checkout clerk hands you a farewell chocolate cake, the Hotel Sacher makes you feel special. Well done Hotel Sacher managment and staffGenuine Expedia guest review
"Couldn't ask for more"
Excellent quality throughout, great location, and Sacher Torte (with whipped cream of course) for breakfast. We stayed there for 5 days, and it was wonderful.Genuine Expedia guest review
"Excellent all round"
Fantastic, worth the money. A real treat. Staff very friendly and helpful. Room beautifully decorated. Comfortable bed. Huge bathroom. Lovely fruit bowl.Genuine Expedia guest review
Great hotel, charming and with a lot of character. The location is ideal to visit the historical centre of Vienna as it is a step away from the Opera State Theatre, the Albertina, the Hofsburg palace. Not to mention the delicious Sacher Torte!Genuine Expedia guest review
"Hotel Sacher, Vienna"
Everything about this hotel was marvellous,especially the concierge service which was particularly good (Florian went out of his way to be helpful). We would like to comment on the excellent housekeeping staff and the exceptional friendliness and helpfulness of all staff. We had told them some time ago that we were visiting Vienna to celebrate my wife's […] 70th birthday and this was duly noted and acted upon by the staff. The only complaint we had was that the door to the lavatory and the shower room did not stay closed, though this we considered minor as the door to the complete bathroom did. Well done Hotel Sacher. Read moreGenuine Expedia guest review
"Hotel Sacher in Vienna"
Thisis a superb hotel in a very convenient position. Staff were very helpful and obtained tickets for us to otherwise "Sold Out" events. The Hotel also arranged for us to attend the KaiserBall on New Year's Eve at the Hofburg Palace. This was an amazing "once in a lifetime" experience which we would not have known about except for the hotel staff advising […] us when we booked. The general hotel staff, service and facilites are everything you would expect of a 5 star Hotel with an historic character. Read moreGenuine Hotels.com guest review
Wie immer im Sacher fühlte ich mich bestens aufgehoben. Das Personal ist sehr freundlich und hilfsbereit. So muss Service funktionieren. Auch sonst gibt es nichts auszusetzen. Ehre wem Ehre gebührt. Die Lage neben der Oper und zu allen wichtigen Sehenswürdigkeiten ist sowieso unschlagbar.Genuine Hotels.com guest review
初めてのウィーン滞在でした。歴史あるホテルで設備の面では多少の不便さを予想していましたが、部屋に入った瞬間その心配が全く無用であったと認識しました。バスタブと独立したシャワーブース、きれいなトイレと洗面、機能的に配置された収納。小さなザッハトルテのプレゼント。毎日の清掃も行き届いており非常に快適な滞在となりました。運良くシュテファン大聖堂が窓から見える部屋で、朝焼け・夕日に輝く大聖堂を眺めることができました。ホテルの立地も抜群で、夜はコンサート・オペラ鑑賞に徒歩圏内、朝ご飯は近隣に多数のカフェもあり優雅に過ごすことができます。ウィーンに行く際には是非また宿泊したいと思います。Genuine Hotels.com guest review
ザルツブルグ音楽祭に行ったついでにやはり音楽の都に行こうとウィーンまで足を伸ばしました。20年ぶりのウィーンは繁華街や地下鉄こそやや近代的になっていましたが、ほぼ昔のままで迎えてくれました。前回は敷居が高くて泊まれなかった憧れのホテルザッハーに泊まるというのが私たち夫婦の今回の旅の目的でもありました。ただ、ジュニアスイートはやはりややお高く、デラックスのTOPカテゴリーで予約していました。直前に泊まったザルツブルグもザッハーに泊まり、ザッハートルテをすでに堪能していたので、やはり別の所でもよかったかな？という気持ちを持ちながらチェックインしたのですが、部屋に案内されてびっくり。なんとジュニアスイートにアップグレードされていました。スイートの中では当然一番小さい部屋なのですが、その部屋の立派な […] こと！淡い黄色をメインカラーに統一された部屋は天井もとても高く、とても大きな空間で、貴族の洋館の一室を思い起こさせます。内装もまだ回想して１－２年程度かなと思わせるきれいなもので、美しくそれだけで大満足でした。ウエルカムフルーツとミニサイズのザッハートルテも用意されており、これにも感激！やはりザッハーにしてよかったと思いました。せっかくなので、その日は市内観光を終えて自室に戻ってルームサービスで夕食をとり、豪華な部屋を堪能しました。レストランも、朝、晩と楽しみ、毎日カフェでザッハートルテを楽しみ、とホテルライフを正にエンジョイしました。どのセクションのスタッフの方もみな優しく、でも変に気取りがなく、優しい方々で、きわめて満足した滞在でした。 Read moreGenuine Hotels.com guest review
"역사와전통이 살아숨쉬는 호텔자허"
너무나 아름다운 호텔. 1800년대에 느낌 그대로 유지된 디테일들, 너무나 친절한 직원들, 모든것이 최고인 비엔나 탑호텔Genuine Hotels.com guest review
"königlich schlafen wie zu Sissys Zeiten"
Dieses Hotel ist ein Traum. Wer nach den guten alten Zeiten sucht, hat hier ein Hotel gefunden welches alle Erwartungen erfüllt. Der Service ist einmalig! Die stolzen Uebernachtungspreise sind hier gut investiert. Unbedingt auch das Frühstück buchen und das Sacher Kaffeehaus besuchen. Gäste des Hauses müssen nicht in der langen Schlange anstehen und […] bekommen immer einen Tisch. Read moreGenuine Hotels.com guest review
立地、設備、対応全てにおいて文句のつけようがなかったです。 部屋にはウエルカムフルーツやザッハトルテまで用意してあり ありがたかったです。 またウィーンに行った際にはぜひ利用したいと思います。Genuine Expedia guest review
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