We were visiting our son during Parent's Weekend at Berklee College of Music it was a short walk to the college and very convenient to restaurants, shopping and the "T".Genuine Expedia guest review
I wish the hotel had told me they were renovating the pool and dining area on the pool level when I made my reservations. Their room notebook sold me about having breakfast the night I arrived, only to find out on my way that the pool area was closed. The redemption was a delicious breakfast at Brasserie Jo's with excellent service. The other wish is, […] since I traveled from the West coast 2 days before my event to be rested, that my room had not been under the jack hammer area! I could not sleep in which was a major issue and disappointment. However, a free room service breakfast was offered. And there wasn't any work done on the weekend. Over all, I would stay at The Colonnade again but will ask about construction or load maintenance. Read moreGenuine Hotels.com guest review
"Close to prudential shopping"
It was very nice. I loved being in boston close to all the shopping and eating. The room was very clean and service was excellent. The only thing that was wrong was the elevator went down on 1 side and i don't like that when on a higher floor and i don't think you should have to pay to park in there lot.Genuine Hotels.com guest review
The hotel was beautiful and the room was great. Except for the COLD SHOWER. After traveling all you want is a nice warm shower, but that I did not receive it was so cold it was terrible. I informed them at the desk and they said, it was the city. WHAT? They never offered any discount so I requested a refund, and all they would give me was a $10 off […] parking. Are you kidding me. I have never had such customer service. Apparently you do not want to have return customers. The top hotels never treat you this way, they want you to be completely satisfied, sorry to say that is not the Colonade. Read moreGenuine Hotels.com guest review
This could be my new favorite pet friendly hotel in Boston! We were warmly welcomed and the even left treats in the room for my dog! The staff is amazing! Thank you guys! Jameson and I will be back!Genuine Expedia guest review
"Hotel in Back Bay"
The staff at this hotel are terrific and very accomodating. The room was tastefully decorated with very nice bedding. I found that the comforter on the bed was too warm even though I turned the air conditioning as cool as it would go. It would be nice to have a lighter weight blanket option. Shower was great. The one thing I found annoying was that […] in spite of paying top dollar for the room there was an extra charge for Wi-Fi in the room. Come on, that is ridiculous. Every motel I stay in at a much lower cost includes Wi-Fi. Also it seems that u can't even get your e-mail on your iPhone in your room...crazy. The room was quiet and the staff were wonderful! Read moreGenuine Expedia guest review
"EZ In EZ Out"
Nice central location, great parking access for self parking, polite and helpful staff, excellent restaurant on ground floor, clean rooms, very comfortable beds, pillows and linens. Close to shopping and cultural areas, all around nice place.Genuine Expedia guest review
I would like to have had a magnifier mirror in the bathroom plus either a shelf or bench on which to place make-up toothpaste etc.Genuine Hotels.com guest review
For the price this hotel does not come up to standard.Genuine Hotels.com guest review
"Promenade at the Colonnade!"
Once wifi was available as advertised, our stay expectations.Genuine Expedia guest review
Everything was convenient and we were quite satisfied with th hotel and the restaurant.Genuine Hotels.com guest review
"Really nice hotel very centrally located"
Great accomadations and staff. Clean rooms and great location Parking was quite expensive though. $42 a nightGenuine Expedia guest review
"Comfortable and Clean"
The room is spacious and the place was clean. Staff was very friendly.Genuine Hotels.com guest review
"nice hotel, efficient friendly staff"
Staff were very helpful and pleasant. There should be a fan in bathroom other than that room was fine.Genuine Expedia guest review
"Nice hotel close to Finway"
Great! We had a fantastic stay at this hotel. Wonderful location and everyone was so friendly and helpful.Genuine Expedia guest review
Loved our stay-- would definitely stay there again, but would request a room on a higher floor with nicer view (ours overlooked the brownstones and parking garage). The bed was amazing, and they let us have late check out (free of charge) which was great. The location couldn't be better--we were able to walk to dinner at Capital Grille and then to all […] the fun Boylston bars. Read moreGenuine Expedia guest review
"Clean and Comfortable"
I stayed at the Colonnade while in Boston for a business trip. The staff was courteous, the room clean, and the location was very accessible from the airport. And with a shopping mall right across the strett, easy access to a quick affordable meal or to pick up anything I may have forgotten to pack.Genuine Hotels.com guest review
"Boston Convention Centre"
Conveniently place, short pleasant walk (mostly under cover) to Convention CentreGenuine Expedia guest review
"Service Attitudes need a do over"
Front Desk has an attitude and not in line with Service qualities being exhibited by the Bell Captain/Door Men.Genuine Hotels.com guest review
My hotel stay was great. Staff was awesome. Brittany the concierge was off the charts, she will take care of whatever you need. Hotel is in a great location! Will definitely be back.Genuine Hotels.com guest review
"Shower does not drain"
We have stayed in this hotel several times and liked the overall service and the excellent location. This stay was disappointing due to a clogged shower; water did not drain well.Genuine Hotels.com guest review
"great place to stay at"
loved this hotel.. the bathroom was a bit small but its fine.. normally 2 people can use the mirror in the bathroom, but this one was a bit tight overall this is an awesome hotel... the T is right in front of the hotel.. newberry and Mass ave. is a block away..Genuine Expedia guest review
tv remote needs to have above first grade instructions to reduce the volume without changing the channel ....dfw3 ps. had a great stayGenuine Hotels.com guest review
"Great location. Loved!!!!!! the restaurant."
Ideally located for my purpose. Easy to get to. Very attentive and helpful staff. The restaurant, Brasserie Jo was amazing. I have significant food restrictions and they did an amazing job accommodating my needs. The restaurant staff were all superb. I wish they had exhaust fans in the bathrooms (that seems to be missing in most hotels).Genuine Expedia guest review
"Short memorable stay in Boston."
Arrived early in the day and our room was ready which was a pleasant surprise. Staff remembered our names and were very helpful on thing to do during our short stay. All recommendations were spot on.Genuine Expedia guest review
"10 year Anniversary"
Our stay was pleasant - the furnishings in the room were a bit beat up. The view was not what I was expecting but it was a city view of The back bay apartments.Genuine Expedia guest review
"very conveniently located"
This was a marvelous hotel, we especially enjoyed the roof top pool.Genuine Hotels.com guest review
Could have used more air conditioning. Room hot and small. We enjoyed our stay and breakfast delicious.Genuine Hotels.com guest review
Great Hotel, close to the T, shops, walking distance to Fenway and a Shaws, rooftop dining + pool were fun!Genuine Hotels.com guest review
"Good room for 1 night with 2 adults & 2 kids"
Great pool on rooftop of hotel looking over city. Roomrate > $400 did not even include breakfast or wifi access. Room to small for longer stay. 1 night was ok.Genuine Expedia guest review
Excellent. Please note! Expedia takes reservations of 2 adults 2 kids - you better make sure you have two double beds as many rooms are king configurations and the first night the hotel ran out of rollaways and it was 4 people in 1 king. Yikes. After that all was excellent with two beds as we had booked 2 doubles from that point onward. Very nice rooms, […] great views. Pool on roof really fun with place to sun and food/drinks. Not very warm pool though... Loved location of hotel. Friendly staff. Smaller hotel - very nice! Read moreGenuine Expedia guest review
"Very central and excellent for Trolly stop."
Staff are very very helpful. Rooms comfortable. Did not get to the pool as it was very busy.Genuine Expedia guest review
"Within walking distance of many things"
This is the 3rd time that I have stayed at this hotel. It is convenient as far as location, and the room is always great. I would recommend it to anyone.Genuine Hotels.com guest review
"Enjoyed the Colonnade"
We recently stayed at the Colonnade for 3nights. It is an excellent hotel in a great location. Walked to Fenway Park for a game and walked to the north end of Boston along the Freedom Trail from the hotel. I felt very safe the entire time. Asked Carlos at the door for restaurant recommendations. The double room was bit cramped for 3 people and luggage. […] Overall would highly recommend! Read moreGenuine Hotels.com guest review
"Collonade in Boston"
Check in very effecient - Pool on rooftop - enjoyable place to relax with a drink in the evening but expect to spend $$$ on a drink! Room - shower head low...if you are 5'9" or above bend down low to wash hair! Room - loud fans and thin walls next door Bed very comfortable - hotel very excessible to many areas including walking to fenway park - T- […] transit best way to get around the city Restaurant for breakfast - ok Read moreGenuine Expedia guest review
Very convenient location for mall, subway and restaurants. Would definitely book again. Very helpful and courteous staffGenuine Hotels.com guest review
Great location. Walking distance to Back Bay and the South End (& Fenway). Clean (and updated) rooms. Not overly expensive compared to other hotels in the area that are dated. Second time staying here. Would definitely stay again.Genuine Hotels.com guest review
"Great location and typically a fantastic hotel"
We have stayed in this hotel many times in the past. This is the first time I have booked it on Expedia. They put us in a small room next to the elevator, which was very noisy. Additionally, they had pop music blasting in the hall. We called the front desk 3 times asking them to turn it down. By the third time we were relocated to another room which […] was very quiet. Read moreGenuine Expedia guest review
"Way too many tourists & families"
Would not return.Genuine Hotels.com guest review
Easy walk to the "T" and many sites. Hotel has little extras that make it a great choice, such as K-Cups in the room. The hotel staff were extremely accomodating and professional. This is by far one of the best hotels I have stayed at in a long time. Great price for the location and quality of the hotel. The only disappointment I had was the weather […] was not great while we were there so he roof top pool was closed. I do understand this, however, it would have been nice if the area was unlocked so the few hours during the day the weather was ok, I could have sat out and read or just relaxed outside...even if the bar and staff were not available. Read moreGenuine Hotels.com guest review
I wish I'd had more time at the hotel but what I did get to enjoy was very goodGenuine Hotels.com guest review
Hotel is in a great location! The room was clean and comfortable. The bathroom was small but also clean and functional. The hallways had a damp smell to it but couldn't smell this in the room. Overall great hotel in Boston.Genuine Expedia guest review
"Great Back Bay location"
The Prudential T stop is right outside the door, the Pru is right across the street, and all of Back Bay is right at your feet. Great place and a great value. Wouldn't hesitate to stay here again!Genuine Expedia guest review
The Colonade is in a great location if you are in the Back Bay. Rooms are generally small (especially the bathrooms), but comfortable. No desks, just round tables in the rooms which are not as good for doing work. No valet, so you must self-park above the hotel. Great roof-top pool. From all my nights in Boston, I think there are better hotels for the […] price especially given size of rooms. Read moreGenuine Hotels.com guest review
"Comfortable Stay in a Good Location"
Perfect place to stay - especially appealing because of a discounted rate. Close to South End, Prudential Center, Copley Square, and Back Bay. Hotel staff were welcoming and accommodating.Genuine Hotels.com guest review
"Fabulous staff, rooftop pool is overrated."
We had a wonderful stay at the Colonnade. I spoke to the front desk staff several times - we asked if we could check in early, I had questions about parking, and they also held some items for us after we checked out. They were really kind and accommodating. The rooftop pool was not as nice as I thought it would be, although the servers were quick and […] the drinks were nice. I was expecting kind of a Miami vibe and instead it could have been the hotel pool in back of any bargain motel, just up on a roof instead of next to a parking lot. Read moreGenuine Expedia guest review
"Booked because of the pool . . ."
The staff is very nice but ineffective. The pool was also nice but closed early for a wedding. My room had a HUGE leak coming from the mini bar and the floor was saturated with water. I called 3 times to no avail. The towels had visible stains on them and they were neatly folded and kept under the sink area. When I bent down to get a towel, I noticed […] the shelf was dusty and dirty and there was a dead bug. The bathroom ceiling had a huge leak that was covered with TAPE and painted over. The toilet and tub were not cleaned throughout my stay. The room was very noisy but the source of the noise was unknown. If you are booking only for the pool, be sure to make sure it is not closed for a private function. Saturday we went to the pool at 9am and at 11am we were told we had to move because the area we were sitting in was reserved. No staff helped us to find new chairs and when we finally did find new chairs to sit in, the reserved party arrived. The reserved party consisted of 7 men that cursed and were very crude. Several people, including myself, had children with them and the behavior was distasteful. The staff received a few complaints but clearly catered to the group. Given the expense of the hotel and the reviews, I was very disappointed. I travel for business and pleasure and would NEVER stay here again. For the money, I will now stay at the Ritz Carlton. Read moreGenuine Expedia guest review
"Close to Copley and Newberry"
Nice Hotel - but they didn't have the room I wanted available. I wanted two double beds but they only had a room with one king. Also the parking overnight at the location was $34 which I thought was expensive.Genuine Hotels.com guest review
"T stop right outside door"
Overall we were happy with our short stay here at the Colonnade. One elevator was out of service which made for longer waits at the elevators. The roof top pool is very nice and not too busy. There were quite a few kids at the pool that made our stay at the pool more brief. The pool was smaller then i thought it would be too. The room was nice it was […] a lil dirty. There is no refrigerator but i requested one from the bell hop and he promptly had one brought up. The bell hop was very friendly, the staff at the desk, not as much. Like i said we were happy with our stay and walked or took the t anywhere we needed to go. I think i will look into staying somewhere else next time i am in Boston. Read moreGenuine Hotels.com guest review
"Good location, nice roof top pool"
Close to lovely Newbury Street (great shopping and dining) and opposite Prudential Center. It was hot during our stay in Boston so it was nice to cool down at the roof top pool. The Brasserie was good for breakfast and dinner.Genuine Expedia guest review
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