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The Fairmont Kea Lani Maui - Wailea (Maui) 20.68689, -156.43919
4100 Wailea Alanui Dr, Wailea (Maui), HI, 96753 United States
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Guest review summary
- 4.6 Average rating: All Trip Types
- 90% Recommended
- 20 Reviews
- 4.6 Hotel Service
- 4.7 Room Comfort
- 4.3 Hotel Condition
- 4.9 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (20) | 4.6 |
| Business | (0) | 0 |
| Romance | (9) | 4.8 |
| Family | (4) | 4.8 |
| With Friends | (0) | 0 |
| All Others | (7) | 4.1 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- ATM/banking
- Babysitting or child care
- Beauty services
- Breakfast available (surcharge)
- Complimentary newspapers in lobby
- Concierge desk
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Full-service health spa
- Hair salon
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (free)
- Parking (surcharge)
- Parking (valet) $18/24 Hours In/Out
- Porter/bellhop
- Safe-deposit box - front desk
- Sauna
- Security guard
- Self parking
- Shoe shine
- Spa services on site
- Spa tub
- Steam room
- Supervised child care/activities
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Audio-visual equipment
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
- Technology helpdesk
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Ceiling fan
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- DVD player
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- High-speed Internet access
- Housekeeping daily
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Lanai
- Makeup/shaving mirror
- Microwave
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Separate bathtub and shower
- Separate sitting area
- Sewing kit
- Sofa bed
- Turndown service
- VCR
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
General
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 7,2;
- Number of rooms: 450;
- Patio;
- Poolside bar;
- Restaurant(s) in hotel;
- Shopping on site;
- Swimming pool - children's;
- Swimming pool - outdoor;
- Swim-up bar;
- Video library
| Check-in time is | 4 PM |
| Check-out time is | Noon |
| Pet fee charged at hotel/condo | |
| Small pets only |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Know before you go
Dining
Kea Lani Restaurant - Overlooking the adult pool and the ocean below, this indoor/outdoor terrace hosts buffet and à la carte breakfast daily.
Caffe Ciao Restaurant - This Italian restaurant has a pizza oven fueled with kiawe wood, a romantic open-air patio, and an extensive wine list. Open for lunch and dinner.
Nick’s Fishmarket Maui - With a Mediterranean ambience, this fine-dining seafood restaurant features island flavors and local ingredients, plus a collection of about 2,000 bottles of wine. Open for dinner only. Polo Beach Grille & Bar - Adjacent to the upper-level lagoon, this oceanview terrace serves tropical drinks and casual fare such as burgers, seared ahi salads, and sandwiches. Includes a swim-up bar. Open from midmorning until early evening.
Lobby Bar - Offering live Hawaiian entertainment and a menu of martinis, wines, and tropical drinks. Open from early until late evening.
Caffe Ciao Bakery & Deli - A gourmet bakery and deli selling take-out pasta dishes, sandwiches, salads, breads, fine cheeses, and a selection of chocolates and bottled wines.
Recreation
A 22,000-square-foot water complex includes two freeform lagoon pools connected by a 140-foot water-slide tunnel, a grotto, spa tub, and swim-up bar. A quiet adult pool with spa tub and a children’s wading pool are also on site.
The resort's 24-hour fitness center provides personal training (surcharge), free weights, strength-training and cardio equipment, and complimentary fitness classes such as yoga and water aerobics.
Guests enjoy a complimentary outrigger canoe excursion, and cultural activities such as hula dancing are available (fees may apply). A year-round program (surcharge) provides half- and full-day activities for children ages 5–12.
Fairmont Kea Lani Maui gardens front Polo Beach, where an activities desk rents snorkel gear and other beach-related equipment. Excursions to Molokini Islet, just offshore, can also be arranged (surcharge).
Within two miles of the resort are Wailea Golf Club's three 18-hole championship courses and the 11-court Wailea Tennis Center.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Aerobics nearby
- Basketball nearby
- Bicycle rentals nearby
- Bird watching nearby
- Boat launch nearby
- Fishing nearby
- Golf - driving range nearby
- Golfing nearby
- Helicopter/airplane sightseeing nearby
- Hiking/biking trails nearby
- Horse riding/rental nearby
- Motor boating nearby
- Mountain biking nearby
- Parasailing nearby
- Personal watercraft nearby
- Pilates classes/instruction nearby
- Playground nearby
- Rowing or canoeing on site
- Running track/path nearby
- Sailing nearby
- Scooter/Moped Rentals nearby
- Scuba diving on site
- Snorkeling nearby
- Surfing/boogie boarding nearby
- Swimming on site
- Tennis nearby
- Volleyball nearby
- Water skiing nearby
- Whale-watching nearby
- Windsurfing nearby
- Yoga classes/instruction on site
Guestrooms Guestrooms
1 BR Partial OV 1-4
All rooms include All rooms include
- Air conditioning
- Bathrobes
- Blackout drapes/curtains
- Cable/satellite television channels
- CD player
- Ceiling fan
- Climate control
- Clock radio
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Cribs (infant beds) available
- Designer toiletries
- Desk
- DVD player
- Electronic/magnetic keys
- Extra towels/bedding in room
- Hair dryer
- High-speed Internet access
- Housekeeping daily
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room massage available
- In-room safe
- Internet access (surcharge)
- Iron/ironing board
- Lanai
- Makeup/shaving mirror
- Microwave
- Multi-line phone
- Pay movies
- Premium television channel(s)
- Refrigerator
- Rollaway beds
- Separate bathtub and shower
- Separate sitting area
- Sewing kit
- Sofa bed
- Turndown service
- VCR
- Video-game console
- Voice mail
- Wake-up calls
- Window opens
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
1 Bdrm Mtn/GdnVw 1-4
1 Bedroom Suite Mountain/Garden View 1-4 People
All rooms include Accessibility features1 Bdrm OcnVw 1-4 Ppl
1 Bedroom Suite Ocean View 1-4 People
All rooms include Accessibility features1 Bdrm Suite 1-4 Ppl
1 Bedroom Suite 1-4 People
All rooms include Accessibility featuresDeluxe Oceanview King NS
1 king bed or 2 double beds. Double sofa bed in separate living area. Furnished lanai with table and chairs. Located on all floors. Full ocean views from within suite and from lanai. 840 square feet. Desk. Entertainment center with DVD/CD player. 2 televisions and radios with MP3 docks. High-speed Internet access (surcharge). Complimentary newspaper. Marble-top wet bar, microwave, compact refrigerator, coffeemaker, and complimentary bottled water. In-room safe. Marble bathroom with oversized soaking tub, separate walk-in shower, Miller Harris toiletries, twin pedestal sinks, and bathrobes. Air conditioning. Nonsmoking.
All rooms include Accessibility featuresDlx 1 Bdrm OcnVw 1-4
Deluxe 1 Bedroom Suite Ocean View 1-4 Pe ople
All rooms include Accessibility featuresFairmont Suite
1 king bed or 2 double beds. Double sofa bed in separate living area. Lanai with table and chairs. Garden views from within the suite. 840 square feet. Desk. Entertainment center with DVD/CD player. 2 televisions and radios with MP3 docks. High-speed Internet access (surcharge). Complimentary newspaper. Wet bar, microwave, compact refrigerator, coffeemaker, and complimentary bottled water. In-room safe. Marble bathroom with oversized soaking tub, separate walk-in shower, twin pedestal sinks, and bathrobes. Air conditioning. Nonsmoking.
All rooms include Accessibility featuresModerate Suite
1 king bed or 2 double beds. Double sofa bed in separate living area. Lanai with table and chairs. Limited views. 840 square feet. Desk. Entertainment center with DVD/CD player. 2 televisions and radios with MP3 docks. High-speed Internet access (surcharge). Complimentary newspaper. Wet bar, microwave, compact refrigerator, coffeemaker, and complimentary bottled water. In-room safe. Marble bathroom with oversized soaking tub, separate walk-in shower, twin pedestal sinks, and bathrobes. Air conditioning. Nonsmoking.
All rooms include Accessibility featuresOcean View Suite
1 king bed or 2 double beds. Double sofa bed in separate living area. Lanai with table and chairs. Full ocean views from the Lanai. Partial ocean views from within the suite. Located on floors 2-4. 840 square feet. Desk. Entertainment center with DVD/CD player. 2 televisions and radios with MP3 docks. High-speed Internet access (surcharge). Complimentary newspaper. Wet bar, microwave, compact refrigerator, coffeemaker, and complimentary bottled water. In-room safe. Marble bathroom with oversized soaking tub, separate walk-in shower, twin pedestal sinks, and bathrobes. Air conditioning. Nonsmoking.
All rooms include Accessibility featuresPartial Ocean View Suite
1 king bed or 2 double beds. Double sofa bed in separate living area. Lanai with table and chairs. Partial ocean views from the lanai only. Located on floors 2-6. 840 square feet. Desk. Entertainment center with DVD/CD player. 2 televisions and radios with MP3 docks. High-speed Internet access (surcharge). Complimentary newspaper. Wet bar, microwave, compact refrigerator, coffeemaker, and complimentary bottled water. In-room safe. Marble bathroom with oversized soaking tub, separate walk-in shower, twin pedestal sinks, and bathrobes. Air conditioning. Nonsmoking.
All rooms include Accessibility featuresTwo Bedroom Ocean View Villa
1 king bed or 2 double beds in upstairs bedrooms. 1 king bed in downstairs bedroom. 1 queen sofa bed in separate living area. Closer to the beach than the main building. Ocean views. 1,800 square feet. Private courtyard with plunge pool, barbecue grill, and table and chairs. Entertainment center with DVD/CD player, television, and radio with MP3 dock. Television in each bedroom. Radio with MP3 dock in each bedroom. High-speed Internet access (surcharge). Complimentary newspaper. In-room safe. Kitchen with full-size refrigerator, dishwasher, stove, convection oven, microwave, and coffeemaker. Two marble bathrooms with oversized soaking tub, separate walk-in shower, twin pedestal sinks, and bathrobes. Welcome basket with indigenous island products. Washer and dryer. Air conditioning.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Area map
A short guide to Wailea - Makena
Golf, golf, and more golf: the Wailea Golf Club’s three courses are a main attraction. Particularly, its Emerald Course is renowned for being one of the most friendly for women. Because the club is seaside, golfers can squeeze in seasonal whale watching during tee time. Shoppers can spend a few greenbacks at The Shops at Wailea, an upscale galleria with Gucci, Louis Vuitton, and Tiffany & Co.
see all hotels in Wailea - MakenaNearby Activities & Points of Interest
Less than 0.5 mile
- The Shops at Wailea - within 100 feet
- Wailea Blue Golf Course - 200 yards
- Wailea Beach - 600 yards
- Wailea Golf Club - 600 yards
0.5 - 1.0 mi
- Mokapu Beach - 900 yards
- Polo Beach - 1400 yards
1.0 - 3.0 mi
- Keawakupu Beach - 1.2 miles
- Wailea Gold Golf Course - 1.5 miles
- Wailea Emerald Golf Course - 1.5 miles
- Makena Golf Course - 2.6 miles
3.0+ mi
- Kahului Airport (OGG) - 14 miles
- Kapalua West Maui Airport (JHM) - 24 miles
- Hana Airport (HNM) - 28 miles
- Lanai City Airport (LNY) - 34 miles
- Upolu Point Airport (UPP) - 48 miles
Reviews
Filter by:
-
All (20)
- Recommended (18)
- Not recommended (2)
"Older hotel"
Reviewed by a Hotels.com guest on Nov 14, 2009
The service is not nearly as good as the Four Seasons right next door and the rooms were extremely warm. We complained multiple times about the air and it was never fixed. The rooms are also very dated.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 1.0 Room Comfort
- 3.0 Room Cleanliness
"Nice Hotel"
Reviewed by a Hotels.com guest on Oct 17, 2009
This is a nice hotel in a nice area. I would compare with the four seasons next door next time.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Sep 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 2.0 Hotel Service
- 2.0 Hotel Condition
- 2.0 Room Comfort
- 4.0 Room Cleanliness
"Fairmont kea Lani"
Reviewed by a Hotels.com guest on Jul 27, 2009
Great service. Very quiet neighborhood of other resorts. Would stay in West Maui if you want proximity to more action. Would stay here again though, very happily.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 27, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 20, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Paradise"
Reviewed by Cindy of Portland on Jul 14, 2009
I have never been so impressed with a hotel in all my life and I travel alot. Friendly staff and very eager to please. My husband and I were celebrating our 25th anniversary and my birthday. They even sent up a bottle of wine with a cheese, cracker and fruit plate our first night to enjoy on the lanai. We will be back!!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Comfortable with Outstanding Service"
Reviewed by Len of Watertown on Jul 10, 2009
We have stayed in at several Maui Hotels, including nearby five star hotels. The Fairmont compares favorably for several reasons. First, the suites are spacious and comfortable. However, by far the Fairmonts best asset is their hospitable staff. Every person we met from the Manager to the maid went out of there way to make us comfortable. We were addressed by name the seoond day and it is clearly a hotel policy. You could fee the "Aloha spirit". The adults only pool is a plus if your not traveling with kids, or if your kids are adults (like ours). Pool attendants found everyone a chair every day. Although there aren't any private beaches in Hawaii, the beach at the Fairmont is geographically secluded and beautiful. It is noteworthy that the hotel is only 18 years old and could use some renovation. An 840sf suite should have flat screen tvs and wireless internet service. Ironically, we asked why our wireless service had such a low signal and were told that the hotel rooms were not wireless. (But it worked anyway) That said, we would most certainly stay at this hotel again (next year). Less I forget, their new restaurant, named Ko, has the best sushi appetizer and the food was incredible. Had dinner at sunset overlooking the pool and a perfect sunset. It doesn't get much better than this!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 3.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Beautiful Maui"
Reviewed by a Hotels.com guest on May 26, 2009
Our stay at this hotel was wonderful. We had an ocean view and were able to watch the beautiful sunset every night. The grounds are well kept, pools are delightful, and the staff is extremely pleasant. Great place to stay.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"great hotel"
Reviewed by Brenda of Damron on Apr 23, 2009
i was very satisfied with not only my hotel room but also the service was excellent. This was a very large room, comfortable bed, hugh bath and the greatest shower ever. The spa was also excellent. I really have nothing to complain about. warm and friendly staff. Food at every restaurant was very good. I highly recommend this hotel and will stay again when I return to Maui.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great service"
Reviewed by a Hotels.com guest on Feb 25, 2009
We stayed here for our honeymoon and could not have been more happy. The entire staff knew us by name and we did not have a single request that they could not satisfy. Will definitely stay here again.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Feb 11, 2009
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"One of the best resorts on Maui"
Reviewed by Ajai of Seattle on Dec 10, 2008
My wife and I spent 4 nights at the Fairmont Kea Lani Maui the week after Thanksgiving. The facilites and location can't be beat. The service was outstanding. While a great place for families given that all the rooms are full suites with room for kids, it is also a great place for a romantic getaway with the adult only pool area. I highly recommend the Fairmont for either families or couples.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great hotel but"
Reviewed by a Hotels.com guest on Sep 7, 2008
Excellent hotel but watch for hidden fees such as if breakfast is included, they will double charge for tips.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 8, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jun 3, 2008
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Very Good Hotel"
Reviewed by Phil of California on Dec 6, 2007
The service was very good as the staff responded quickly to my requests. When I arrived at the hotel, I was not satisfied with the view from my room, which they labeled as "Full Ocean View". The view was more half ocean/half empty lot. However, the front desk was quick to upgrade me to a "Deluxe Ocean View", which was spectacular. The pools and the beach are excellent; very kid friendly. The best thing about the hotel is the size of the rooms, over 800 sqft, which allowed my two kids to spread out and run around. The bathroom was large with floor to ceiling marble tiles; very nice. The only negative I have about the hotel is that it is a bit dated and needs a minor renovation; i.e. new carpet and a fresh coat of paint. Nick's seafood is the premier restaurant at the hotel. It is very expensive and the food, in my opinion, does not live up to the price tag, however, the service there was amazing. I dropped my fork on the ground and within 10 seconds it was replaced without me asking. The staff attends to your every need and they were great with the kids.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Nov 7, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Oct 29, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviewed by a Hotels.com guest on Jul 11, 2007
This guest did not leave a comment.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews