The ventilation noise bother me whole night, so I can not fall to sleep even I am frequently travellerGenuine Expedia guest review
Nice hotel. Not too much, not too little. Nice, ample rooms with the basic amenities. The breakfast could improve... a lot.Genuine Expedia guest review
When I booked the room, I opted to purchase the room with the breakfast package included, and when I asked the front desk about it, they said that it was not a feature of theirs. I tried to explain that the option was on hotels.com, and the receptionist (which was not very nice at all) said that he could not do anything about it since they simply did […] not offer that feature. I basically paid extra money and did not receive the amenity featured on the website. Read moreGenuine Hotels.com guest review
Response by Atrium Hotel and Suites On behalf of the entire staff at the Park Inn by Radisson, I apologize for the less than satisfactory stay. I can completely understand how you feel about having chosen an amenity based package and not having received it. We are really sorry, and will train our Front Desk better about understanding different rate packages. We hope you visit us again, and at that time, we will make sure, we make this good.
The hotel just seemed old and out dated. Bad craftsmanship and mismatched decor. Popcorn ceilings, small off brand flat screen TV, variety of lamps. The sleep number beds are an overrated air matress; the 80's style sofa was better.Genuine Hotels.com guest review
"Drive & Fly"
Decent place to stay close to DFW. Convenient if you want to drive to DFW and spend the night before a flight out while leaving your car there. They have a free shuttle to the airport and you can leave your car at the motel for $5 a night. The entrance is a little challenging to find especially at night as it looks like an unmarked dirt road.Genuine Expedia guest review
"Missing Items from Room"
Do not stay here! Manager insinuated I was lying at the same time she stated that steps were being taken to ensure the situation didn't happen with future guests.Genuine Hotels.com guest review
Response by Atrium Hotel and Suites On behalf of the entire staff at Park Inn by Radisson, we apologize that items went missing from your room. We understand how upsetting that must be, and are extremely sorry about the inconvenience caused. At present we have 16 cameras covering major part of the hotel, but we are now in the process of installing more cameras so that we can cover more areas. We hope you visit us again. Sincerely
"They ran out of towels...what more can I say?"
What more can you say....sorry, not everyone in your room can clean up because we're out of towels....Genuine Hotels.com guest review
Response by Atrium Hotel and Suites On behalf of the entire staff here at the Park Inn by Radisson DFW Airport South, we apologize for the less than satisfactory stay. We are sorry there were not enough towels for everyone in the room. Being more of a corporate hotel, most of our rooms have either 1 or 2 guests most of the times. We are trying to do our part in going green, so we do not put out a lot of towels. Also if towels are left unused for some time, they do not look or feel as fresh. Upon request, we are able to provide additional towels. But we can understand the inconvenience with you having more than 2 people in your room, and we do apologize. We hope you visit us again. We appreciate the feedback and hope that upon your next visit, we can meet or exceed your expectations.
close and convenient to cowboys stadium, food and shopping. shuttle available to nearby restaurants.Genuine Hotels.com guest review
I enjoyed my stay for the Cowboys Classic game. Very clean. Staff very helpful. Lots of places to eat. Close to mall. When I go back to Dallas area, I will stay here. ROLL TIDE!!!Genuine Hotels.com guest review
"Ok hotel for the price"
The pictures online made the hotel look newer and more contemporary. Actually it felt old and outdated. The carpet in my room was visibly stained. The size and layout of the room was very good. The maid service was very good. The front desk personell were not very helpful or professional although they were not rude. Training!!! Location was the best […] reason for staying. Its close to lots of restuarants, Irving Mall, Walmart, etc. Read moreGenuine Expedia guest review
Response by Atrium Hotel and Suites On behalf of the entire staff at the Park Inn by Radisson DFW Airport South, we thank you for taking the time to share your experience with fellow travelers. We appreciate your compliment about our maid service, and we apologize that you felt the front desk personell were not very helpful. We take customer service very seriously and I will discuss this with our team. We also want you to know that we are in the process of updating our rooms, so hopefully upon your next visit, we will meet or exceed your expectations. We appreciate the feedback and use it to fine tune operations at the hotel and offer even better services to our guests. We look forward to seeing you back again soon when travel brings you to the Dallas area.
"An Unexpected Gem!"
A surprise find in an area with seemingly endless options. This felt like a 5 star hotel and offers every amenity that you could want. The corridor rooms open to an open view of the Restaurant, Indoor Pool and Lobby with bar. This a a great hotel to call home when on the road!Genuine Expedia guest review
We had to change rooms due to the beds. They had excuses for everything that went wrong but sometimes during a stay you don't want any excuses.Genuine Hotels.com guest review
Response by Atrium Hotel and Suites On behalf of the Park Inn by Radisson DFW Airport South, we apologize for the less than satisfactory stay. We appreciate the feedback and will use it to fine tune operations at the hotel and offer better services to our guests.
It was ok. Water was too cold to swim. Swimming pool in not very favorable lOcation. Kinda expensive for what you get.Genuine Expedia guest review
Fire alarm went off at 12:30am. Had to spend an hour in the parking lot waiting for the firemen to check it out. Hotel staff gave little to no feedback.Genuine Hotels.com guest review
Nicely renovated and very clean! Will definately stay againGenuine Hotels.com guest review
The hotel was quiet and clean. Easy access to hwy and nearby eating places. The room was very large and very comfortable. Will stay again.Genuine Expedia guest review
very pleased, nice quiet stayGenuine Hotels.com guest review
The hotel was clean, easy to get to & affordable. I liked the separation of the bedroom from the sitting area & 'kitchenette'. Room service was great. I was slightly disappointed in how long it took to check in. There was only 1 person working the front desk and she had her hands full. Otherwise, a very enjoyable stay. I will look to book a room here […] again in the future. Read moreGenuine Hotels.com guest review
was ok for the price- need a hot tub and a much needed update on decorGenuine Expedia guest review
I like. But Ian surprise. That y'all didn't have a free breakfast. So sadGenuine Hotels.com guest review
I did get a good deal on the room but good deal should be their regular price. The hotel is kinda average to me nothing fancy. Salmon blt is no good but the pasta was and the food was late. Bathroom is tiny. It did the trick needed a place to crash for a night and that was it.Genuine Hotels.com guest review
"Great hotel for a staycation!"
Room was spacious and clean. It was a outstanding hotel for the "unpublished rate".Genuine Expedia guest review
"Not so much."
Hair in the shower. Kind of reminds me of someone putting lipstick on a pig. Closest restaurant was in theory two blocks away, under the interstate pass and past a few other hotels.Genuine Expedia guest review
"Nice but Not Special"
The hotel is nice, clean, and quiet. My wife and I just stayed one night and we got a decent night sleep. I was interested in trying the "Sleep Number" bed. I wasn't impressed. Either I was doing something wrong or the bed was broken. The hotel is close to a friend that we visit when we are in the area so will probably stay at this hotel again if the […] price is right. Read moreGenuine Expedia guest review
"The good location"
Rooms are spacious and the location is very convenient.Genuine Expedia guest review
"Not what I hoped for"
The vending machines were out of bottled water on every floor. Pool closed at 9pm which, in my opinion was 2hours to early. sleep number bed would have been nice but it didnt work. Breakfast was not included in the price. All in all, not a fan.Genuine Expedia guest review
room was very dirty; elevator broke downGenuine Hotels.com guest review
"Car rental return hassle"
We picked this hotel due to an early 7:00 am flight out of DFW. We made sure that the hotel had an airport shuttle so we could turn the rental car in the night before and not have to hassle with it the next morning. Much to our surprise, the hotel will not pick up from the DFW car rental facility. They said that we would have to turn the car in and […] take the car rental shuttle to the airport and then they would send their shuttle to the airport to pick us up. What a hassle! We have stayed at another comparable hotel several blocks down and they are happy to pick up at the car rental facility. Other than this, the hotel was great. Read moreGenuine Expedia guest review
awesome place, great price.Genuine Hotels.com guest review
"Lovely place for the price."
This hotel and the staff were wonderful. The rooms were very clean.Genuine Expedia guest review
"Close to DFW"
I thought the wine list was not very good and the food was just ok. Over allItwas a ok stay.Genuine Hotels.com guest review
"Excellent Service and quality accommodations"
great experienceGenuine Hotels.com guest review
Beautiful hotel near the airport with 24 hour shuttle. Rolls and coffee in the morning. Comfortable beds and clean rooms. Restaurant and bar open for late night arrivals. RecommendGenuine Hotels.com guest review
"Nice centrally located hotel near airport"
Good room, fair price for such short notice. While they advertized the Sleep Comfort Bed, one was not available when we arrived. The TV could use upgrading, but worked ok, with less than average image quality.Genuine Hotels.com guest review
We will highly recommend the hotel to our friends.Genuine Expedia guest review
Very nice hotel. Staff was great. Food was very good for a hotel. WIFI was probably the best I have ever encountered at a hotel.Genuine Expedia guest review
Room was great but was told pool was heated and about froze to death and already told 6 year old we were going swimming. She was not happy!!!!Genuine Hotels.com guest review
"The place is a dump"
Upon check in we were given key cards to a room that was already occupied. We were then moved to a room that had a large wet and discolored swath right next to the bed. We were moved again to a suite which was O-K but the comfort index had already tanked. I'll never be back.Genuine Hotels.com guest review
"park inn was great and very nice place to stay"
very clean and easy to find.Genuine Hotels.com guest review
"slept like a baby..."
Nice staff the room was very qiet witch is so good after a long day in the plane.Genuine Expedia guest review
Facility was close to DFW, facility had most everything that you might needy for a 2-5 day stay.Genuine Hotels.com guest review
"Enjoy the Park Inn"
The Park Inn is a wonderful full service hotel located near the DFW Airport. It is clean comfortable and the staff worked diligently over the New Year holiday to make sure the patrons enjoyed their stay. I rented a car at the airport and there was more than ample parking at the hotel. The hotel is located between Dallas and Fort Worth with many attractions […] available to visitors. I enjoyed visiting the museum at Dealey Plaza which was open on New Years day! Read moreGenuine Expedia guest review
When i made the reservation at hotels.com, the Park Inn liason told me that they have shuttle service to & from COWBOYS STADIUM. When i asked her to confirm this, she reassured me that they indeed provide shuttle service to and from cowboys stadium. The only reason i stayed at this re-furbished version of a red roof inn was to avoid paying for parking […] and walking a mile to the stadium (which i did both) Lucky i gave them 2 stars. Read moreGenuine Hotels.com guest review
"a great place to go!"
Wonderful room. Great hotel. Helpful staff. Very pleased!Genuine Expedia guest review
"Great value, Excellent proximity to DFW!"
The decor/furnishings are updated. The suite was clean, and I loved the Haribo gummy bears on the pillow and the rubber ducky on the tub for my son! I would definitely stay in this hotel again. The only negative, which was not a big deal for such a short stay was that the bathroom tile and shower were outdated.Genuine Hotels.com guest review
"would stay again"
The room was very comfortable and clean. The staff very nice. I was concerned staying alone but felt very secure. The bar and restaurant were a definate convenienceGenuine Expedia guest review
"Rated a 3.5 star hotel, but really more like a 2.5"
I booked this hotel because expedia rated it a 3.5 star hotel. But I was really disappointed with the quality and overall comfort of this hotel. They had sleep by number beds but they did not work, so you were stuck with the setting they were on. Also I expected to find a good size flay screen tv, but it was a poor quality old school 27 inch tv. Never […] stayed at a 3.5 tar hotel with this crappy of tv. spent 30 minutes in the hallway waiting for maintenance to change the batteries in the hotel room door so we could get into the room. They charged 30 bucks for an early check in. then we sat in the hall waiting for maintenance to fix the door. Overall a decent hotel, but not what it is rated. Would not pay the asking rate for this hotel. Read moreGenuine Expedia guest review
this might drive up the price, but i love a hotel that includes breakfast as one of their ammenities. but they were really nice and friendly and the breakfast is still decently priced even if its not free (included in overall price). also it was kind of awkward the location of the pool.Genuine Expedia guest review
"Close to family and events we took in."
We had a pleasant stay. Room could use a little upgrading. The bed was very comfortable and we enjoyed he complimentary coffee we made in our room.Genuine Hotels.com guest review
First time ive ever had to pay to park in a hotel outside of the city. There was a big hole in the bath filled in. Staff were difficult to say the least .........marginally better than sleeping in the car. Ive never been so grateful that my flight wss late so at least it ended up being just a bed for the night!Genuine Hotels.com guest review
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