Excellent service from outstanding staff. Very comfortable stay and also excellent restaurant.Genuine Hotels.com guest review
Response by Avon Old Farms Hotel On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise on our hotel - from the rooms and staff to our restaurant neighbor Piccolo Arancio Good service depends upon people willing to give their very best at all times. That's why it's truly rewarding when a guest recognizes our staff’s efforts, and takes the time to say thank you. Again, let me thank you for your kind words. Sincerely, Jeffrey HB - General Manager
It was a very nice hotel near by a mall. The hotel is very beautiful, and very well conserved. The staff is very friendly.Genuine Hotels.com guest review
Response by Avon Old Farms Hotel Thank you for taking the time to pass along your comments from your recent stay while visiting Avon Old Farms Hotel. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. But, it's only through their eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to your next visit. Sincerely, Jeffrey HB
"Great place to stay."
Staff was extremely pleasant, helpful and thoughtful. Restaurant was upper class but somewhat inconsistent in the quality of the food. The place was very picturesque. Bed was comfortable and location seemed to be pretty central.Genuine Hotels.com guest review
"Friendly and Comfortable"
Comfortable Beds, Great service all around and Bar was opened till the time they said On Christmas Eve and Christmas night. The bartenders were great to there customers as I observed and very friendly staff all around.Genuine Hotels.com guest review
"joe from boston"
very nice but would stay at sister hotel in futureGenuine Hotels.com guest review
"Great place to stay!"
beautiful roomGenuine Hotels.com guest review
"EXCEEDED MY EXPECTATIONS"
OUTSTANDING HOTEL SERVICE AND FRIENDLINESSGenuine Hotels.com guest review
"Needs some work"
This was for convenience for my son's wedding. I hated that the fan came on every time I turned on the bathroom light, rendering me deaf to anything anyone had to say. Also, the bathtub could not hold water even if I kept my heel pressed against it. (I needed to soak a sore hip.)Also, the mirror and TV should be reversed. Can't see TV from bed without […] obstruction. Read moreGenuine Hotels.com guest review
"Great, with a little to be desired"
Everything was grand, except the heating system per room is from the 70's plus the windows let in lots of cold air.Genuine Hotels.com guest review
Beautiful grounds, cozy clean room, super friendly staff. Perfect.Genuine Hotels.com guest review
Was a good after we moved to the back side of hotel away from street noise. Wife is very lite sleeper.Genuine Hotels.com guest review
Nice old comfortable hotel. I would have preferred blackout curtains or something. The sheer white don't cut it when your room is on the first floor by the parking lot.Genuine Hotels.com guest review
"Very nice hotel"
Excellent People very nice Food was very good I would recommend to allGenuine Expedia guest review
Never again! Whatever you do, don't let them put you in Room 138, or 139, or 140, or any of the first 20 rooms (closest to the Seasons restaurant). Late night partiers out front of Seasons...and your room...will keep you up until the wee hours, which only hurts because they make you sign an agreement when you check-in that you promise to be quiet after […] 10 PM !!!! Oh yeah, AND those same rooms are very musty (just old)...and I'm pretty sure Geo. Washington slept on our mattress. Way, way, way too mushy. Take a pass on this place. Read moreGenuine Hotels.com guest review
"Quite alright under the circumstances."
Very comfortable bed. Smallish room. Windows don't open and room heater/AC is dated.Genuine Hotels.com guest review
"Not for those who are sensitive to noise"
Stayed here for 1 night on Columbus Day weekend because all other area hotels were booked. Room was attractive but walls are thin and you can here all conversations of those who pass in the hall. And I had requested a quiet room upon check in. They told me they couldnot give us a room in the back of the hotel. Traffic noise from Rt. 44 was also a bother. […] Continental breakfast in lobby was very skimpy....juice, coffee and danish. They are trying to get you to go to the restaurant for breakfast instead. In the morning light we discovered a cobweb hanging off the ceiling. Nearby hike to heublein tower on a clear morning makes it all worth it. Read moreGenuine Expedia guest review
"Great hotel with great restaurant"
This is a great hotel for a large area outside Hartford to explore. Always consistent, clean, pleasant for pleasure or business. Having a good restaurant in hotel is a bonus as well!!Genuine Expedia guest review
"Not what I expected."
The mattress was not very comfortable. The complimentary breakfast left much to be desired. The Hotel was very charming however and clean.Genuine Expedia guest review
"Nice But Needs Updating"
The guy that checked me in was borderline rude. The rooms are nice and comfortable, but smelled damp and old. Carpet was old and worn.Genuine Hotels.com guest review
"Well maintained - had a pleasant stay!"
Typical Colonial type construction and layout - the room was pretty clean and cozy. Would be better if they included a hot breakfast at their restaurant.Genuine Hotels.com guest review
Very nice hotel. Rooms were very comfortable. Restaurant was excellent. Live piano music with dinner and Sunday brunch. Food was very goodGenuine Expedia guest review
"Everything wonderful, except the WiFi service"
I loved everything about this hotel, save one unfortunate drawback; their WiFi service is abominable. I was only able to connect to the net one day out of the four during my stay. Otherwise, the facilities are picturesque and charming. I appreciated their "green" efforts immensely, the food was wonderful in the restaurant and the staff was extremely […] helpful. Read moreGenuine Expedia guest review
"charming New England hotel"
This is the fourth time I have stayed at this hotel. I obviously like it very much.Genuine Hotels.com guest review
My brother and his new wife came up from Florida. They married just over a year ago, but my brother had to start chemo and radiation so they did not have a honeymoon. My brother is doing well now and told us they were coming up to visit. Mom and I decided to give them the honeymoon they never had and we found the best price through Expedia. The room […] they stayed in was beautiful!!! They loved the plush bed and the large bathroom. We had plenty of time to spend with them but they also got to have plenty of time alone to enjoy the area where we grew up. He told us that his stay at Avon Old Farms Hotel was wonderful, and they couldn't have asked for a nicer more comfortable place to stay. Read moreGenuine Expedia guest review
"Shabby and dated"
Our first room had a shade held together with houshold staples and chairs so filthy I wouldn't sit down; room number 2 had a shade below and arch top window so the well placed light on the sidewalk outside was shining like the lights of Broadway into the room all night. Room number 3 had slow running drains so the tub filled up as you showered. A disaster […] zone! Service at desk was condescending, and unpleasant. Read moreGenuine Hotels.com guest review
This hotel was very traditional in décor. The pool was nice and the restaurant is wonderful.Genuine Expedia guest review
Very comfortable and delicious food in the dining room!Genuine Hotels.com guest review
Motel is totally different than hotel.. Not told motel was booked and mattress were horrible.. Family slept horrible. The air conditioning did not work either. Would not return!!Genuine Hotels.com guest review
I have stayed here before and look forward to staying here again.Genuine Hotels.com guest review
WIFI is terrible, cannot believe in mordent age we can live without fast wifi.Genuine Expedia guest review
Definitely New England. Room furnished nicely but bathroom and floor showing age.Genuine Expedia guest review
"not worth the money"
A quaint hotel in it's day! We stayed in the "annex" not the main hotel...smelled musty, no ventilation -heat or A/C. Shower didn't drain, no guest services listing and front desk staff a bit snooty. Pool was open, no staff present at 4 pm. Window sills had dead flies on them and road grime. The breakfast buffet (for a fee) was delish and the coffee […] was amazing and plentiful! The beds were comfy and clean...overall a little rundown and grubby Read moreGenuine Expedia guest review
"good price but not worth any more than that."
Hotel grand but is shabby and smells musty, some rooms worse than others. I booked thru expedia and the rate ended up being only 16 dollars cheaper than the regular rate. thankfully, the desk clerk was able to update me. The shower was strong but the tub old. rug dirty, bed saggy. good pillows. NO ELEVATOR FROM LOBBY TO 2ND FLOOR!!!Genuine Expedia guest review
"Gracious, beautiful, understated."
Stayed 5 nights, not on vacation; was in the area for professional development. No serious complaints at all. Air conditioning system quite noisy.Genuine Expedia guest review
"Make sure you don't book MOTEL room at this Hotel"
Here's the deal. Pictures of hotel online make it look so quaint and nice. The room I got was a motel room. MAKE SURE you ask if it's a regular hotel room or motel room. The wifi was horrible...I could not log on for work! Also, the air conditioner was weak. The clock was broken. It smelled damp. On positive side, the bedding was very nice - comfortable […] and the concierge helped me go into a conference room to access wifi and do my work. They also called maintenance to give me a new clock.The hotel rooms (I found out later) are nicer than the motel rooms. So, I would recommend - just make sure you book a hotel room. Read moreGenuine Hotels.com guest review
"Golf tournament nearby"
Management was very accommodating! Hotel clean and cozy!Genuine Expedia guest review
"Nice clean hotel"
Comments: 1) Nice surprise: Directions were given in the room to 2 great jogging paths. I went to Reservoir #6 which is less than 2 miles away. Amazing 3.7 mile trail around the reservoir - beautiful. 2) On-site restaurant looks very nice (did not eat there but would definitely try it on my next visit). 3) Free breakfast is really just coffee (just […] ok) and mini rolls. 4) Beds were very comfortable. Read moreGenuine Hotels.com guest review
"Nice hotel with alright rooms"
The hotel was very nice. The food in the restaurant was very good and the bar area was nice to be in. The staff was very accommodating. My only complaint was that the room was very musty-smelling.Genuine Expedia guest review
Lovely hotel. Reasonable rate for a 5 night stay while visiting family in the area. We will certainly book again if these rates are offered.Genuine Expedia guest review
"Nicest hotel I've stayed in, in a long time."
The one bedroom studio was amazing. I'll be looking for Hyatt House hotels in the future.Genuine Expedia guest review
"Great place to stay to host or attend a wedding!"
The stay was nice, the staff accommodating, and the rooms were clean and comfortable.Genuine Hotels.com guest review
"Centrally located for my needs"
Very good. Only knock was insufficient staff in restaurant.Genuine Hotels.com guest review
"3 Day Stay"
Staff and service were very friendly and efficient. I would recommend the hotel to anyone who needs to be in the west Hartford area.Genuine Hotels.com guest review
I have a severe allergy to feathers. Avon Old Farms keeps the feather mattress cover in place even in July. I asked the front desk to remove it. He said that he was the ONLY ONE IN THE HOTEL and therefore couldn't send someone to help. He finally came and got started removing it. Then decided that it wasn't worth it and brought me back to the front […] desk to see if any rooms didn't have the feather cover. There were no available rooms. So, I asked for a refund. He said since I used hotels.com that they would have to refund it. I left crying without a room at 10:30 at night because Avon Old Farms Inn couldn't take feathers out of a room. I grew up in that area and this used to be known as the best hotel in the area. I was so disappointed in their customer service. Hotels.com gave me a voucher for some money, but Avon Old Farms Inn would not do a refund because they had to clean the room (I had used the soap and towel). Read moreGenuine Hotels.com guest review
"Lovely Getaway Weekend"
It was great. Half-hour to the convention in Hartford, lovely quiet country setting to come home to at the end of the day. Very nice accomodations, comfortable colonial looking interior. Furniture is a little worn in places but very charming. Room was excellent. Food was good and restaurant service was very nice. Pool by the pines was also nice. Two […] weddings over the weekend on site - lovely place. Remeber to try Foster's ice cream down the street...awesome. Read moreGenuine Hotels.com guest review
stayed a week; clean enough; nothing fancy;good desserts in mornGenuine Expedia guest review
"Great relaxing stay"
Wonderful stay! The only thing that left a little to be desired was the continental breakfast.Genuine Hotels.com guest review
"A Nice Hotel"
The staff is very friendly. Although the decor is dated a very clean comfortable room. Wi-fi is slow however you can get a device that will boost the signal from the front desk. I would recommend this hotel.Genuine Hotels.com guest review
The hotel was beautiful. Staff very accommodating. Room was nicely appointed, clean and spacious. The restaurant was too notch. It was my first stay at Abon Old Farms but won't be my last.Genuine Expedia guest review
"Great place to stay"
Hotel was very clean and roomy. Staff was friendly and responsive. Will stay there again!Genuine Hotels.com guest review
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