"Happy from AZ"
My room had an unpleasant odor, other then that the stay was great!Genuine Hotels.com guest review
Typical Holiday Inn so I wasn't disappointed but it was just ok. The hot tub wasn't working which bummed me out because after a long day of travel I was looking forward to it. No restaurant in the hotel but a few near by. Comfortable and clean and hot breakfast.Genuine Expedia guest review
"grand rapids business trip"
The room was great, very clean and had a timely check in.Genuine Hotels.com guest review
I thought i book 2 rooms with queen beds, but when we got there the room had only double beds, to smal...The hotel was very hard to find. In behind a Meijer store and a comfot inn. I would not stay there again. Thank you Mr. CarrGenuine Hotels.com guest review
"the executive suite was excellant"
no complaints about this hotel. everything was great.Genuine Hotels.com guest review
"Right next to Meijer's grocery store! But...."
The hotel was fine, but I prefer a stay at a Marriot, Hilton or better. The price was right and it wasn't a 3 star hotel as it states. The breakfast was very basic and the pillow are old and uncomfortable. Meijer's is in the same complex and it's right off the freeway. I will pay a little more next time and stay somewhere better, but it's not that I […] will not stay there again, but I rather fine a better atmosphere. I was there for only 1 night. Read moreGenuine Hotels.com guest review
Could not have asked for a better hotel. The front desk staff went out of their way to help us including printing maps to a few good spots to see fireworks. I would recommend this hotel if you are traveling with kids. even the breakfast had something for all of us. The room was very clean and the fridge work wonderfully (very important since I'm a breast […] feeding mom). Read moreGenuine Hotels.com guest review
"Close to Grand Rapids"
Was easy to travel to cities Grand Rapids and Holland.Genuine Expedia guest review
"Good, clean hotel"
Hotel was nice. The rooms were larger than we expected. Free breakfast was pretty good. Only down-side was the pool was small.Genuine Hotels.com guest review
Very comfortable, clean modern hotel. Absolutely no complaints. The only small issue is that the hotel's location was not that obvious from the main road. GPS takes you into the entrance in the back, where the signage is not great.Genuine Hotels.com guest review
If I had to rate this hotel from 1 to 10, I would give an 11! Very excellent place to stay,Genuine Hotels.com guest review
"Awesome Holiday Inn"
I don't know how old this Holiday Inn is, but it seemed brand new! We stayed in a suite that held 6 people for NINTY DOLLARS! It was clean and beautiful. Had a mini kitchen, 2 tv's....just a very very nice room. The staff was great and the breakfast went beyond what you normally get. Awesome stay!!Genuine Hotels.com guest review
"A weekend with friends"
I've only been to GR once and that was downtown, so I was scared the hotel would be too far away from downtown, but it was the perfect distance from everything. I really enjoyed our stay. The hotel was clean and had great service. I would go back.Genuine Hotels.com guest review
"a great place to stay"
The staff was extremely friendly and informational. The room was clean and neat, breakfast was good. We were just passing through for one night, but enjoyed our stay. A little bit difficult to find their entrance to the hotel though.Genuine Hotels.com guest review
"Great Place To Stay"
Excellent accommodations and service.Genuine Hotels.com guest review
staff was accommodating; pool area well-maintained; good breakfast; quiet roomGenuine Hotels.com guest review
"Nice, close to airport"
All was good except when we asked one day for a late cleaning..they only left washcloths: no kleenex or hand/bath towels..other than that..fine!Genuine Expedia guest review
Stayed for the shuttle service to the airport. The room was very nice, bed was comfortable. The lady who checked us in that evening was very friendly.Genuine Hotels.com guest review
Great stay. Everything up to snuff, Coffee was ready and hot at $30AM. Room spacious and free WiFi . Had new look and feel. Location a little hard to find as at the back of a shopping area but once found accessible to major roads and the City.I would stay there again. Business traveler.Genuine Hotels.com guest review
No nice walking paths, road ways rather busy. Room was comfortable and easy to get to and from.Genuine Expedia guest review
Great stay. Kids loved the pool. Nice room. Only complaints are there was a little mildew in the tub (gross) and the hotel was packed so the hot breakfast went quick. I felt like they should have been more prepared.Genuine Hotels.com guest review
"Okay older hotel, but air conditioner issues."
This hotel is a bit older and is showing signs of age. The air conditioner did not work in our room and when brought to the attention of the front desk personnel, nothing changed, even though they promised to look at it. I will look for another alternative next time I visit Grand Rapids.Genuine Expedia guest review
I reserved a king bed room and got a queen single bed room instead! Called front desk and was told that is all that was left! I reserved a week in advance!!! Very disappointed!Genuine Hotels.com guest review
"Good room for the price."
It was an alright room for the price. We couldn't find anything in Holland, MI as a result of the Tulip Festival. Therefore, we settled on this hotel. One morning, the breakfast area was completely packed. There were no tables...you could hardly get a chance to get some breakfast and run to your room.Genuine Expedia guest review
It was a good stay. The staff was very courteous. We enjoyed the breakfast.Genuine Hotels.com guest review
Very satisfied with the overall accommodations, but very disappointed with your claim to a fitness facility! You should delete it from your added features!Genuine Hotels.com guest review
"forget about hot water"
Nice BUT if you like a hot shower, forget it. You'll only get lukewarm at best.Genuine Hotels.com guest review
"a good place to stay for families"
This was a very good hotel. Clean, easy to use, very helpful and kind staff. Breakfast was very nice. It included cinnamon rolls, fruit, cereals, toasts, yogurt, ham, prefixed eggs, coffees, tea, juices, milks. We were surprised by the variety. The staff were excellent and responded fast when we needed more towels at the pool. The pool was a little […] on the small side, but adequate and clean. We had a good stay :) Read moreGenuine Expedia guest review
"Would definitely stay here again!"
Great room, great price, great breakfast. My only complaint is the temperature in the room. Had a hard time getting it cooled down, and a/c unit was a bit loud. Overall, we were very pleased!Genuine Expedia guest review
The rooms were old and dirty. The cable was awful it was just sports channels and a few news channels no family friendly channels. There were no movie rentals. The pool And jacuzzi was small and crowded. Our toilet broke in the middle of the night. The breakfast wasn't very good plus it took a while to get stuff when it ran out. We probably would not […] stay there again and we travel quite often. Read moreGenuine Hotels.com guest review
We were in town for a basketball tournament. We could pretty much walk to MVP sports. The room was clean and comfortable. The staff let us check out late because one of our kids was sick.Genuine Hotels.com guest review
"Disappointing service and internet."
Construction dust wasn't cleaned up in hallway. We couldn't get any internet service as it was too busy; this was really frustrating as it was the main reason we were staying at a hotel! The staff wasn't sympathetic. Breakfast buffet was good. From now on we will only stay at 3-4 star hotels.Genuine Expedia guest review
"Great Place to stay"
Everyone was very helpful and friendly. The shuttle driver shuttled be all over and was very happy to do so. Room was clean and very comfortable. The microwave, coffee pot and refrigerator were a welcome addition. Would stay here again, not problem.Genuine Expedia guest review
"Very Nice Hotel"
Hotel was very clean and up to date. Stayed with a college track team. We were very happy with the rooms and service. All employees were very pleasant and professional. We stayed 25 miles away from our competition site to stay at this hotel. The rooms are great, the price is good, the area is safe and clean, and the staff has always treated us very […] well. Read moreGenuine Hotels.com guest review
"Recommend Only For Park and Fly"
It was a nice hotel, but they stuck us across from a room full of preteen boys, and I had requested a king room, but ended up with two full (not queen) beds that my husband and I barely fit in. Our bed at home is a king. There was a hair under the decorative blanket on the end of the bed. My husband seemed to be okay with the breakfast (I wasn't hungry […] after not sleeping well on a tiny bed), but he said they didn't even have butter. The ladies that checked us in were nice, but the lady that checked us out had a difficult conversation on the phone that she handled okay (you could hear the annoyance in her voice) while on the phone, but as soon as she hung up proceeded to cuss them out under her breath. Not very happy spending almost $100 on this stay. Read moreGenuine Hotels.com guest review
Well, I reviewed the comments for this hotel before booking, and I will agree that the hallway doors did slam, but did not hinder our sleep. Staff was very kind and helpful, reported promptly to a concern. No incidental fees, room was great and location is near shopping and restaurants. Breakfast was good, enjoyed the pancake maker. We were quite comfortable […] and plan to return. Read moreGenuine Hotels.com guest review
The best thing about this hotel was the breakfast. We had a king suite and it was much smaller than I anticipated for a suite. There was a bunch of little things that really bothered me, such as the lack of trash liners in the room garbages, the bath towels were the size of hand towels, the giant holes under the sink counter, the giant bag of trash […] left in the hallway overnight, and the freezer unit door was ripped off and lying inside the fridge. All these are minor really, but added together just made me question the maintenance and cleanliness of the entire place. It was also not marked from the road where to turn for our hotel, so we had to backtrack a little bit. Overall, I would not recommend this hotel or stay there again. Read moreGenuine Hotels.com guest review
"nice family stay"
The kids loved the pool,the clorine was not that strong like it usually is at hotels. The hot tub was nice and warm but the bubbles didn't work the second time we went back there. Breakfast was good, and we really enjoyed the fresh brewed coffee out in the lobby. Main concern, the bed, it was a nice king size bed but oh so hard, both my husband and […] I woke up with body aches. But for a family stay, I have to say, so worth it, and we would for sure come back again. Read moreGenuine Hotels.com guest review
Very nice friendly hotel. Will stay again.Genuine Hotels.com guest review
Fine hotel, nothing out of the ordinary but clean, well kept, no problems.Genuine Expedia guest review
"Holiday weekend get-together"
Stayed here for the weekend after Christmas to visit friends. Room was clean. We had a suite with an extra TV and a pull-out sofa. Would rather have had 2 queen beds instead of doubles, but we were there to sleep. Staff was friendly and attentive. Location was convenient to local attractions as well as our friend's house.Genuine Hotels.com guest review
"worth a stay for sure"
good basic hotel where I have stayed before. I used the pool and spa tub. All good. Breakfast was typical HI E breakfast. All good, hot and plentiful. I do choose this property when visiting Grand Rapids on business. so I am a repeat cusomter here.Genuine Hotels.com guest review
"Great hotel experience"
Really enjoyed the hotel! The children loved the pool and the continental breakfast. The fridge in the hotel room was broken, and the hotel was hard to find- but those are the only negatives.Genuine Hotels.com guest review
"Not like the pictures suggested..."
Unfortunately, the room was nothing like the picture suggested. The staff was super friendly and the breakfast was truly wonderful. However, (and this may be petty, but I don't think so), there was ink on one of the blankets (child scribble). This blanket should have been removed! There was a cheese snack left in the refrigerator. I asked the cleaning […] lady to leave extra towels, because there weren't enough in the room, but she did not. The toilet was super loud when you flushed it, sounding much like someone was taking a shower; bad when you are sleeping at night. The chairs and some furniture items were worn. I base wherever I stay on the presentation of the rooms on the website--I was highly disappointed. The staff made up for my slight discomforts; very friendly. I probably will never stay at this location again, though. Read moreGenuine Hotels.com guest review
"Close to concert venue-Good rate"
Hotel is a bit hard to find, but well worth it. Evening staff was great!! Friendly, helpful, attentive, all around great staff. Suite was very clean and comfortable. Also had all amenities needed, plates, paper towels, etc. Would definetely stay again & recommend to others!!Genuine Hotels.com guest review
"Great time, convenient location"
We were only there for one night, but after a long day of walking downtown for Artprize, we were very happy to find out that even though the posted closing time for the pool was 10p.m., it was actually still open for "adult swim". We got to soak our tired bodies in the hot tub after all! We had the suite style room, so our teenage son had his own little […] nook for watching a seperate tv. Made our little weekend getaway a great one! The hotel is a little hard to find..not visible from the road. It's behing the Meijer's. Read moreGenuine Hotels.com guest review
"Clean and comfortable"
This hotel was a little hard to find; we had to drive through the Meijer parking lot to access it. Once there, it was clean, recently updated and comfortable. It is pet friendly, which is always a plus for us, even though we didn't take our pet this time. It was near many restaurants, two bakeries (Arnie's and Krispy Kreme) and was a hop and a skip […] from Meijer Gardens. We would definitely stay there again. Read moreGenuine Expedia guest review
"Great Hotel for Everyone"
Although the pool was under repair, a replacement pool was available. Quite and clean. Top rate breakfast included. I would stay there again, no doubt. Top floor is pet free for those who may have allergies and bottom 2 floors for those with pets.Genuine Expedia guest review
Clean room, comfortable bed, restaurants nearby. Cannot ask for much more. Good value for the money.Genuine Expedia guest review
Overall, very worth the money. Very clean and well maintained. Very friendly staff.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )