Very friendly and helpful staff. Very nice place. If I ever need to stay around Cleveland again, I will definitely stay here.Genuine Hotels.com guest review
nice hotel in very quaint town. close to downtown. very clean with a nice breakfast bar. staff friendly. nice place to stayGenuine Hotels.com guest review
We stayed here for one night. Needed a large hotel room with multiple bed options. We slept 6 people in our room that included an living room area, which we liked. 2 double beds, one pull out bed in the couch. Breakfast in the morning was FANTASTIC. Best complimentary breakfast I've ever had at a hotel. Room was beautiful and clean, staff was very […] friendly. Read moreGenuine Expedia guest review
The staff was very friendly. The rooms were dated, notices lots of stains on carpet and furniture. Breakfast bar was really nice.Genuine Expedia guest review
I had a great experience. I usually pay a lot more for a hotel of this level. The breakfast was probably the best part.Genuine Hotels.com guest review
"Great Place to Stay"
We had a great experience. They gave a list of restaurants in area to eat that were close by. Check in and out were easy. Loved the pool. Water was warm and comfortable and always had nice towels ready to go. The breakfast buffet was a hit with my family. There was a lot to choose from. Rooms were clean and comfortable. Would stay here again. My kids […] loved it too! Read moreGenuine Expedia guest review
"Pricey for what you get, but OK"
Because we stop in this area once a year as part of an annual trip between Chicago and upstate NY, we've stayed at least half a dozen different hotels in this strip. This time we had a room with two doubles on the second floor. The beds were fine. There was not a lot of exterior road noise. The room was clean. Weather was mild so the heating/cooling […] didn't come on often enough to say how disturbing it would've been. The bathroom, while clean, was the weak point. The toilet wobbled on its base, which was a bit nerve-wracking. The light/vent fan switch was outside the bathroom, so anyone using it in the night couldn't avoid waking everyone else. To make it worse, the vent fan apparently had a Harley-Davidson engine in it. The free hot breakfast was decent (eggs, sausage, pre-made mini-waffles, etc) but the eating area was way too small for the number of rooms in the hotel. People were constantly waiting for tables, or rushing to leave to let others sit. The fitness center, off the pool, was small -- one treadmill, one stepper, some weights. We didn't use the pool. Read moreGenuine Expedia guest review
Comfortable rooms. Quiet. Breakfast was good.Genuine Hotels.com guest review
The breakfast grill could have been a little better, but its the first time I have seen a grill on a breakfast buffet. I was disappointed that there was no hot tub available especially after a day of sports competition.Genuine Hotels.com guest review
"CLEVELAND ball trip."
This hotel was great! Very comfortable for our family of six. Our four sons enjoyed the breakfast included with our stay. We had a relaxing weekend after attending Progressive Field to watch the Detroit Tigers beat the Cleveland Indians in the 9th!Genuine Expedia guest review
"The Staff Rocked!"
The front desk staff were incredibly accommodating & friendly from the moment of check in to check out. They really loved my 6 year old son & tolerated his qwerkiness & constant questions & story telling. They made us feel at home; as if we'd known them forever. Wonderful place!Genuine Hotels.com guest review
"Pleasant and clean, good facility"
I had a good stay with my dog. Clean and comfortable. But I was in a room across from the ice-machine which was quite loud---grinding away all night. Of all the hotels on my journey from TX to NY--- this had the highest charge for a dog. $75. Most didn't charge their stated fee, and the most was only $20. comparable facilities too.Genuine Expedia guest review
Hotel was very nice - breakfast buffet was very good.Genuine Hotels.com guest review
"Good clean hotel at a great price"
Very nice stay here. Best hotel on our tripGenuine Hotels.com guest review
the pictures on the internet do not fully represent the size of the rooms or the hotel interior...was quite busy the week I stayed there...bathroom extremely small as well as the sitting, eating and lobby area...Genuine Expedia guest review
"Convenient location to nearby city attractions"
Ideally located, clean, and very comfortable!! Employees were friendly and helpful! Great hotel menities!Genuine Hotels.com guest review
"Great hotel, lots of comfortable space"
We love Hyatt Place and choose them when we can. The rooms are big and comfortable, and this one was in good shape and had a friendly, accommodating staff. We arrived late and hungry, and they had a well-researched list of local delivery restaurants for us. Breakfast was good and plentiful, and the 24 hour workout room was great. The only drawback is […] that this Hyatt Place has down pillows on all the bed and my son and I are both really allergic. When we called to ask for a couple of foam pillows one of the desk staff promptly found them for us, though, and brought them up. We will definitely stay there again on our trips between Wisconsin and New Hampshire. Read moreGenuine Hotels.com guest review
It's a great hotel. Easy on/off expressway. Great breakfastGenuine Hotels.com guest review
"Very good hotel"
We very much enjoyed our overnight stay. The rooms are large and well maintained, the bed was comfortable, customer service was good. The free breakfast was excellent. A nice short 10 min drive to downtown Cleveland; and the price of the hotel was significantly cheaper than staying in comparable hotels downtown.Genuine Hotels.com guest review
Great hotel.Genuine Hotels.com guest review
"Nice and Freindly Hotel!"
The room was clean and big enough for my family, and the staffs were very freindly.Genuine Expedia guest review
"Great stop for a road trip vacation!"
Check in was easy. We requested additional bath towels and one of the hotel staff members was knocking at our door with a stack of towels within 5 minutes. We felt the sleeper sofa was a great size. The double beds felt a bit small for 2 but were not uncomfortable! The continental breakfast was the best out of the 5 hotels we stayed in on our vacat […] ion. Read moreGenuine Expedia guest review
"excellent location for attractions"
Had a great time. Rock n Roll Hall of Fame is a must see.Genuine Hotels.com guest review
"Nice hotel, just a couple complaints"
Overall we were very happy with our stay. There is no hot tub which my husband and I were looking forward to relaxing in while the kids were playing in the pool, but the pool was a great size. Also, the pipes are very noisy - in the morning, we could hear the water from the shower in the rooms next to us. We were hoping to be able to sleep in since […] we were on vacation but couldn't because of the noise. The breakfast was very good, staff was friendly, and the room and the hotel in general was very clean. Read moreGenuine Hotels.com guest review
"well worth a night's stay."
This hotel was very comfortable for someone that doesn't pay $$$ night when they book a hotel. All it needed was a hot tub with the pool and I would have given them a 5. Room was spacious, clean and comfortable.Genuine Hotels.com guest review
"this place is a real PLUS"
great breakfast! good service. convenient bar open most of the time. why have I overlooked Hyatts? I hope they are all this good. Worst thing is noisy room air conditioners, but that's just a pet peeve of mine.Genuine Hotels.com guest review
"new hotel, very nice"
clean, new, nice. good location. nice area. conveniently located in a good area of Cleveland. newer hotel, very nice rooms.Genuine Expedia guest review
"To much money for the poor quality"
Hotel staff was awesome, but the high praises stop there. Room was dusty, pillows were yellow/stained, sink was stopped up, and couch was stitched up it seemed by a 5 year old.Genuine Expedia guest review
"quick hop downtown"
Room was nice, clean, larger than expected. Bed was not that comfortable--pillow top was flat. Easy access to highway to get to Q, casino, or stadiums.Genuine Expedia guest review
The hotel and staff were great. There is however not enough seating for guests on weekends for breakfast. Especially when inconsiderate couples took tables that could seat 6. I understand this is not the hotels fault but perhaps more seating could be added.Genuine Expedia guest review
The staff was very friendly and the rooms were very clean and comfprtable for my stay. There was nothing to complain about the entire time I was there.Genuine Hotels.com guest review
The price and location were great. The breakfasts were very good. The staff were polite BUT they really need to update the airconditioning units which were noisy and left the rooms with a moist feel and smell. Didn't love it and personally wouldn't stay there unless they made that upgrade.Genuine Hotels.com guest review
"Very nice Clean Room."
Room was very nice and very clean. Close to a lot of really good restaurants.Genuine Hotels.com guest review
"Awesome for families!"
We absolutely loved staying at the Hyatt. We are a big family we have 2 adults, 3 children, and 1 infant and this hotel was awesome. Staff was very friendly, the hotel was clean and smelled of potpourri, it was very nice! The price was amazing, every other hotel we looked at either required us to book 2 rooms or were overly expensive for a larger room […] to accomodate all of us. The room at the Hyatt was a good size and very clean it had 2 beds and a living room area with a large fold out couch. There is a small refrigerator in the room, coffee maker, and a very large tv. There is a desk and chair and a large L shaped couch in the living area. My ONLY complaint about the room was that there is no microwave oven. We knew this before checking in so we actually brought our own because going out to dinner every night with a large family can get very expensive so we wanted to be able to make quick things to eat in the room otherwise you have to go down to the lobby and use the microwave there, that doesn't work when you're making food for 5 people. I would suggest they put microwaves in their rooms. Breakfast there was awesome! the 2 mornings we had breakfast they had eggs, sausage, egg mcmuffin sandwiches, cereal, bagels, fruit, muffins, drinks, donuts, and a few other things. We will be traveling back to Cleveland soon and we already plan on booking with the Hyatt again. and I have to add that my children loved the indoor pool! Read moreGenuine Expedia guest review
"Not as nice as some"
It was not as close to our distination as I believed. The bed was uncomfotabrl and breakfast non-desirable.Genuine Expedia guest review
"Very good hotel in this area"
The staff was great... and the breakfast was excellent !!Genuine Expedia guest review
Noisy and many maintenance problems inside bathroom.Genuine Hotels.com guest review
"A little disappointing given other reviews"
It was a nice stay. But, the hotel is clearly showing its age and could use a re-fresh. The rooms are very oddly set up, but maybe that's typical of a HP. The have the trimmings of a suite, but it is not really possible to use it like one. I.e., you can't have a nap while someone else watches TV, or even while someone else takes a shower (very loud […] fan in the bathroom), or brushes their teeth (sink in in the bedroom not the bathroom). Bizarre. Read moreGenuine Hotels.com guest review
"You might be surprised"
alot more than we expected. I had the whole inside pool to myself in the morning.Genuine Expedia guest review
"Clean, nice, great value"
Clean rooms, comfortable beds, delicious hot breakfast FREE! Enjoyed it tremendously. No complaintsGenuine Hotels.com guest review
"Excellent hotel, close to highways"
We've stayed here about four times and always enjoyed our stay. The rooms are normally very clean, the staff is great and breakfast bar pretty decent. This last stay, the bed was rather lumpy and a closet door was broken. Not horrible, but I hope they keep up their usual quality!Genuine Expedia guest review
Everything was good. No complaints.Genuine Hotels.com guest review
"New favorite chain"
Great stay. Staff was very friendly and helpful. Was able to check in early with no problems. Rooms were spacious and well maintained. Little bit of hallway noise, but not noticeable from beds. Would definitely recommend.Genuine Hotels.com guest review
"convenient to many areas"
hallways not very clean, room could use up-dating, air-conditioning unit very loudGenuine Hotels.com guest review
Have always had a positive experienceGenuine Hotels.com guest review
Hotel room was very clean and cozy. Only complaint was a large air conditioning unit outside our window obstructing the view. Great location, really close to everything!Genuine Hotels.com guest review
Good clean rooms in a convenient location with plenty of food options close by. The breakfast was really nice.Genuine Hotels.com guest review
"Weekend Get A Way"
I Had A Real Nice Stay!!!!! This Was My Frist Time At This Hotel AgainGenuine Hotels.com guest review
This is the second time in one month that we have used the hotel. Friendly and accomidating staff, clean rooms and over all location for our needs.Genuine Expedia guest review
"great hotel for anyone."
The hotel is very clean and nice. A lot of unnecessary extra room, but it is nice to have. The granite countertops are nice as well. The breakfast was great: especially the bacon egg and cheese sandwiches. Pretty close to downtown Cleveland. I would recomend this hotel to everyone.Genuine Expedia guest review
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