"3 nights stay with the same sheets"
Stayed 3 nights and housekeeping never changed the sheets and never vacuumed. Towels were plentiful and refreshed daily. Also, housekeeping did not clean the tub. Upon arrival the room was clean and ready.Genuine Hotels.com guest review
Overall, the location was great. The room was big and the view awesome. What I liked was the two commodes separated for convenience was nice. I think the pillows were too soft and the size of Chiclets! The range was not secured even though we did not use it and the mounted microwave did not work. On a scale of 1 to 5 I rate as a 3.Genuine Hotels.com guest review
"Close to beach"
Needs totally remodeled and understand that is in the making.Cleanliness was less than par.Did not clean bathroom or give clean towels and washcloths for second night. Made beds only.I might add this was the second room given to us because the first room smelled like cigarette smoke,curtains were falling down and would not close all the way and microwave […] handle was broken. Read moreGenuine Expedia guest review
Like the parking and indoor pool - quick girls weekend get awayGenuine Expedia guest review
"Close proximity to must see sights"
Very nice location and a very hospitable staff. Repairs to the hotel made the hotel a little dusty, and cluddered but the rooms were well equiped and mostly clean. Would consider staying at the hotel again but only after the repairs, upgrades were completed. The rates were very adequate and this made up for any inconvenience.Genuine Hotels.com guest review
"Perfect Beach Location"
Perfect location - walking distance to shopping and restaurants. On the beach - walking distance to boardwalk - without all of the commotion of staying on the boardwalk. Room was very clean and comfortable. Ocean view was phenomenal.Genuine Hotels.com guest review
"What a great anniversary stay"
We enjoyed our stay but unfortunately the weather was windy and chilly. We would certainly return to this hotel.Genuine Hotels.com guest review
It was a worn out old hotel tha needs to be cleaned up and updated.Genuine Hotels.com guest review
"Find a different hotel"
Beautiful view of ocean. beds made nice and clean. Bathroom clean. FRidge had hair in it. Dishwasher leaked all over floor. Couldnt use it. Had to stop running it. Heated pool was NOT heated. Had construction going on in building beside us and room over us. They would start 8 am and go until 6 or so. Stayed from a Thursday to Sunday. On Friday when […] it happened they apologized and said they were finishng up on Friday so they wouldnt work Easter weekend and we wouldnt have to worry about noise anymore. So we stayed out of our room for day. Swiming in a cold pool for about ten minutes. and then hit the sauna Which was FILTHY under benches. Bandaids with blood, etc. We let staff know pool was cold. Dont know if they fixed it. On Sunday morning I was work up at 8:30 a.m. by a drill AGAIN. I called front desk and they acted clueless.We packed our stuff to leave. Jennifer and Tara checked us out. Offered us 50.00 compensation for problems and Tara was smart mouth saying no one else complained of construction. WELL KNOw ONE ELSE WAS WHERE WE WERE. The one couple that was next door left on Friday because of the noise. They tol us so. And dont play games in game room. Even when you win you cant get your prize. We were told by TARA what we won would be mailed to us. We will see. No I do not recommend staying here. We have stayed in alot of hotels from Dover DE to Louisiana, and I have never had a complaint until this one. And the staff just brushes everything off like its no big deal. Read moreGenuine Expedia guest review
The room itself was okay with a wonderful ocean view, however the beds were too worn out, and the service was the worst I have ever seen. The people at the front desk actually wanted to argue with the guests. This was very offensive to some of the other guest that were nearby.Genuine Hotels.com guest review
"a little cleaning goes a long way"
The rooms are large. Fantastic view of the ocean. The front desk was very friendly. The lobby was clean and impressive. My complaint is with the cleaning staff. The room was horribly filthy and not like they did not clean the room from the last stay. More years of neglect. Mold, blood stains on bathroom wall, little faces drawn on the cabinets in marker […] layers of dust and just all around neglect. I have to say though sadly unless you are spending over 200 a night on a room in ocean city your going to get this. Hotels are making money on the location and take little to no pride in their image. I have stayed in ten different hotels in the past three years in ocean city and they are all the same Read moreGenuine Hotels.com guest review
Wonderful stay and would return on my next vacation. The ocean front room was clean and spacious. The restaurant on the second floor was an added treat. The breakfast was inexpensive and plentiful. it was a relaxing stay.Genuine Hotels.com guest review
"Hotel not equal to its rating"
We were very dissatisfied with this hotel. The heater in the room was loud. . The refrigerator made a loud bang when it finished its cycle. When we asked for a different room, the clerk allowed us to look at 2 other rooms which had heating systems just as loud. The hotel claimed to have free Wi-Fi but when we called, the clerk said it wasn't working. […] The carpet had a big stain on it and it was pulling away from the strip between the kitchen and bedroom which made it a tripping hazard. The hotel did not supply a listing of TV channels. We had to ask the clerk for one. Read moreGenuine Hotels.com guest review
"walking distance to many activities"
we visited during off season and hotel is currently doing a lot of renovations. Hot tub was down, wifi service in room wasn't working properly, and water in shower wasn't very warm. Staff was very friendly and willing to assist with any/all issues. That said, we have stayed here several times in the past and will return again once renovations are c […] omplete. Read moreGenuine Hotels.com guest review
"Ok if you are a sound sleeper."
The Hotel was ok overall, especially because it was winter. The furniture was stained and the appliances clanged and chugged all night.Genuine Expedia guest review
"Only one complaint"
The only complaint that I have is that the one bed had sand in it. So I'm assuming the beds sheets weren't changed. Other than that the room, view and overall experience was awesome. Would definitely go there again. And if the sand is in the bed would just ask to change the sheet next time.Genuine Hotels.com guest review
"Worst. Stay. Ever."
I stayed at this hotel for three nights right before NYE in late 2012. My friends and I were in town and wanted a name-brand hotel in a good location. Location we got, name-brand we got, but that was it. We stayed for three nights, and housekeeping did not clean our room once. No fresh linens, no beds made, and no trash removed. And we gave the staff […] plenty of time to clean. We also were placed in a room with a door that would not close securely. Twice we came back to a door that was open. Fortunately, nothing was missing from our room, but this should not have been an issue at all. I will not stay at this hotel again, and I cannot, in good conscience, recommend it to fellow travelers. Read moreGenuine Hotels.com guest review
space in the room is very tight, especially if using sofa bed. It was very cleanGenuine Hotels.com guest review
"Oceanfront NYE heaven!!"
We had a fabulous time! Got to the room and had a kitchenette and a pull out sleeper!! Slept 6!! Didn't know! Nice surprise!! Loved to view of the ocean and the door overlooked the heated indoor pool. Looked pretty at night! Awesome karaoke bar right across the street! We will be back! Hotel carpet and furnishings were a bit dated, but hotel was in […] the middle of remodeling. Read moreGenuine Hotels.com guest review
"Great place to stay"
Was very surprised to see there was a parking ramp. Being on the 4th floor we could park right next to the door on our floor and not use the stairs or elevators. This was very convenient seeing we were there to celebrate our grandsons birthday and had many items to take to our room. The rooms were very clean and comfortable and the service was grea […] t. Read moreGenuine Hotels.com guest review
i enjoyed my stay...the room was o.k. they need to fix ice maker as refrigerator kept running and kept waking me up...curtain in room needs fixing at top..couldn't close all the way....but from those few things i would stay here again....great location and the room was clean..beds comfortableGenuine Hotels.com guest review
The first room we were given hadn't been cleaned, but we were upgraded to a beautiful oceanfront room which was very nice. The 'heated' pool was cold, but all in all a nice stay.Genuine Hotels.com guest review
Beautiful view of the beach. Great location. The upkeep could be better but overall it was a decent hotel.Genuine Hotels.com guest review
"Close - but not too close - to OC Boardwalk"
Hotel staff was very friendly without being overbearing. They were helpful and pleasant no matter what time of day. The Boardwalk ends at 27th Street, so this hotel is perfect if you want a great view of the beach and ocean without all the foot traffic and noise, yet still be within walking distance of the Boardwalk...and eating and shopping. The room […] was very comfortable and clean; the kitchenette came in handy for leftovers.We are definitely going to look at staying here again next year! Read moreGenuine Hotels.com guest review
"Perfect for a nice getaway"
Our overall stay was quite pleasant. We had a great view of the ocean in a relatively quiet part of the hotel. Accomodations were fair, e.g. the stove had to be worked on to be able to cook meals, light on microwave didn't work. These things would not deter us from stayin there again.Genuine Hotels.com guest review
"Good hotel for a getaway!"
room and amenities were fine with the exception of the "free wifi" which did not exist. Even though the signal strength of the wifi connection was 2 - 4 bars, I could not connect my ipad. The staff said the problem was "probably connected with the telephone difficulties they were experiencing". Funny, but I got the same answer when I stayed at the same […] hotel one year ago and had the same problems. I'm a telecommunications engineer, so no chance of "operator error" on my part. Read moreGenuine Expedia guest review
"Great place to getaway from real life"
We loved the room and the view...Very clean...Friendly staff...I'll be there next vacation for sure..And I saved some money with Hotels.com..Sweet!Genuine Hotels.com guest review
"right on the beach"
The hotel itself is definitely due for some updating and renovations, but you can't beat the location. If you want to be right on the beach and far enough from the boardwalk to enjoy the quiet, this is the place.Genuine Hotels.com guest review
If we can get ocean veiw rom, I would return this hotel. Ｂ＋Genuine Hotels.com guest review
AFTER CHECKING AT 11:30 PM WENT DIRECTLY TO ROOM WITH LUGGAGE AND OTHER GOODS ONLY TO WALK INTO A ROOM THAT WAS ALREADY OCCUPIED!!! DISAPPOINTED THAT FRONT DESK SHOWED SO LITTLE CONCERN. ASKED TO HAVE TV WORK IN EXERCISE ROOM. GUY LOOKED AT IT AND SAID MAYBE IT'LL WORK AND LEFT. MADE ANOTHER REQUEST AT FRONT DESK TO GET IT FIXED BUT NO ONE EVER DID […] . Read moreGenuine Hotels.com guest review
Oceanfront balcony view was good. Walk out to beach was great. Spacious room was a plus.Genuine Hotels.com guest review
"much needed vacation"
Loved it and I will return. The hotel has the best restraunt for breakfast. There is more food then I can eat at 1 setting and the price is right. the beds are comfortable and that is all that matters.Genuine Hotels.com guest review
"Moderate, one night stay"
Not bad for the price, but public spaces are worn and musty. For a quick one night stay, not a bad option.Genuine Expedia guest review
The room and decor were dated and in disrepair. The pools and public pool bathrooms were unclean and poorly maintained. Hotel room bathroom backed-up twice in two days.Genuine Expedia guest review
"Severe need of an update"
The first night our room was horrible. Mold on the walls. Ceiling tiles missing. Dents in walls. Screen door not attached. Rust on fridge. They moved us to a better room that was fine. It still needs updated.Genuine Hotels.com guest review
"call first to make sure you get what you want"
I paid extra for a beachfront, ocean view, and a private balcony. I was situated behind the beachfront rooms with a couple inch view of the beach in front of the hotel beside us. Our balcony was not private, unless you consider a banister between balconies to be private. Also, when I viewed the hotel online it showed a beautiful building with fountains […] etc. That was not the hotel I stayed in. I wanted to sit on the balcony and be able to watch what was going on at the beach in front of me. That isn't what I got. I could have saved a lot of money and just got a regular room. It wasn't worth it. Read moreGenuine Hotels.com guest review
Couldn't have been better! A real price performer, ocean front, great beach, close to eateries and entertainment - Jolly Roger across the street, large comfortable room spacious balcony, fast elevators. Definitely going back.Genuine Hotels.com guest review
poorly maintained hotel. poor service. would not stay againGenuine Hotels.com guest review
I was very disappointed. The room I was in was very dirty, the beds were very uncomfortable. The A/C was extremely rattly and noisy. Furniture was very dated, felt like I stepped back in time to the 70's. Balcony was dirty and for the amount that I paid for the room, I expected a much better level of class.Genuine Hotels.com guest review
"great location, but they should rebuild"
The hotel is functionally obsolescent. Dated decor, dirty indoor and outdoor pool areas. Great beachsfront real estate. My advice is to raze the building and rebuild.Genuine Hotels.com guest review
"Hotel needs updates, location to beach great!"
The hotel was very dated and in need of update. Beds not good, plumbing not good, toilet handles not working, uncomfortable couch with no coffee table, pull out couch unusable with no sheets. Great location and easy beach access!Genuine Hotels.com guest review
"beachfront location was GREAT!"
Room size was great and walk to the beach was perfect! Watched the sun rise over the water every morning!Genuine Hotels.com guest review
THE ROOM WAS THE ONLY PLACE THAT WAS COOL. THE RESTURANT WE COULD NOT EVEN ENJOY TO EAT IN BECAUSE IT WAS SO HOT IN THERE. PLUS YOU ARE BEING WAITED WITH VERY SWEATY WAITRESS. BUT THEY WERE SO POLITE AS WELL AS THE HOUSEKEEPING PEOPLE. THE WOMEN AT THE FRONT DESK WAS RUDE AT CHECK IN.. ( JENNY OR JENNIFER ) SHE TOLD ME THEY HAD ROOM SERVICE WHEN INFACT […] THEY NEVER HAD. FOUND OUT WHEN I TRIED TO ORDER ROOM SERVICE. THE REFRIDGE DID NOT STAY COOL. THE GAME ROOM WAS SO HOT COULDNT EVEN STAY IN THERE TO PLAY POOL. THE RESTURANT MENU SHOWS A BAR IN THERE , AND AGAIN THAT IS NOT TRUE. THE WHOLE HOTEL WAS TO HOT TO EVEN LEAVE THE ROOM. FOR THE MONEY WE PAID YOU WOULD THINK IT WOULD BE A NICER PLACE. OH AND THE COFFEE POT IN THE ROOM, I SHOULD HAVE BROUGHT MY OWN. I CALLED IN ADVANCE TO ASK ABOUT THINGS IN THE ROOM AS WELL AS THE COFFEE POT, AND WHAT I WAS TOLD AND WHAT WE GOT IS WAY DIFFERENT. I'LL KNOW NEXT TIME TO HAVE THEM SEND ME EXACTLY WHAT WE ARE SUPPOSE TO HAVE IN THE ROOM. BUT NOT FROM THIS HOTEL. I WILL NEVER STAY THERE AGAIN NOR WILL I RECOMMEND IT TO ANYONE. ALL I WILL SAY IS THAT I FEEL REALLY BAD FOR THOSE THAT WORKED IN THE RESTURANT AND HOUSEKEEPING. THEY WERE SUCH A VERY NICE BUNCH OF EMPLOYEES AND TO HAVE TO DEAL WITH WORKING IN THE HOT HOTEL, I FEEL THAT THE COMPANY HAS NO RESPECT FOR THEIR EMPLOYEES. IF THEY CARED FOR THEM, THEN THE COMPANY WOULD MAKE IT A LITTLE BETTER FOR THEM TO WORK IN. WE WERE THERE AT THE HOTTEST WEEK IN JULY. Read moreGenuine Hotels.com guest review
"Not sure if I will return."
The airconditioner made a lot of noise when running. We never did get a HOT shower, the water was just lukewarm. The coach had wear holes in it.Genuine Expedia guest review
"Not a value"
Our room looked like it had been through a really wild party and not been fully repaired- glass on the mirror cracked, 2 microwaves bc on had completely broken handle, very dinged fringe, stove burners were disconnected and the pots and pans were in aweful condition. Dirty towel was left by pool guest on our patio for 1/2 our stay. Patio was so dirty […] I would not let my son on it. Wifi was sooooo weak we were unable to do much on-line. Door to garage didnt work, staff knew - yet didnt fix it, leaving us stuck outside a day later in the day. Great location Read moreGenuine Hotels.com guest review
"Close to all the sights"
We stayed last year and decided to come back to this hotel again it is close enough to all the sights but in a more quieter area away from the hustle and bustle of the boardwalk. Any problems we had the hotel staff took care of asap and recommend it to anyone with a family.Genuine Hotels.com guest review
"Great hotel for a family"
At first I will admit I was disappointed with the condition of the hotel room(we had a Ocean front)the first day, after the 2nd day going to the beach and dealing w/the sand the hotel was what was to be expected for a beach front hotel. It is very hard not to carry sand into your room,but we asked the housekeeping to vacuum daily cause we were there […] for 7 days and they did!It's a beach hotel and you will have to deal with sand:), we are already planning our next vacation there, there were 6 of us (2 adults,2-14 yr olds,4 and a 6 year old the room was great, we didnt need much the only thing is the sofa bed is not very cofortable but then is any sofa bed>Staff was fine we didnt really have to deal with much except out screen door was ripped and it took them a couple of days to repair it, that was our only issue. Read moreGenuine Expedia guest review
"Nice but needs some updating"
Hotel is showing some serious signs of age but it's in a great location (right on the beach and very close to the boardwalk). Could walk to restaurants. The room was large with nice amenities. A little facelift would work wonders.Genuine Hotels.com guest review
I was extremely disappointed with the condition of the suite. The lock on the door didn't work. The room was dirty and it smelled like urine. The inside of the dishwasher was absolutely disgusting. Overall the room had very old and overly used furniture with stains on the chairs. I would not recommend this hotel. If you like staying in a clean and comfortable […] room then this hotel is not for you. Read moreGenuine Hotels.com guest review
"Good hotel for families"
The staff was friendly and courteous. Great views of the ocean. Convenient that it was right on the beach. The decor of the room was lacking big time. Everything was old looking and in need of repair. Torn curtains and bedspread. Paint peeling and chipped. Room was very comfortable and had everything we needed though.Genuine Expedia guest review
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