"The only bad thing of my vacations"
Elevetor and pool don't work. Worst WIFI connection in the world. Dusty rooms and not HD signal.Genuine Hotels.com guest review
"great hotel for visiting NY"
one elevator down with a very busy hotel, made us walking up and down from 9th floor.. both good and badGenuine Expedia guest review
Check in wasn't very helpful - he just gave me the key cards - one of which didn't even work. Pool was out of service all weekend and WiFi was one of the worst I've ever used. Location was great, just a quick ride into the city. Room was bigger than I expected and the layout was nice. This is the 2nd hotel I've used in this area. I'll try another next […] time but this one was better than the last. Read moreGenuine Hotels.com guest review
Nice view from the room : the NY skyline ! The bus for Manhattan is just in front of the hotel and you are downtown in 20 min.Genuine Expedia guest review
"Great Stay for an easy visit to NYC"
The 320 Stops right across the street, easy 20 minute ride into the city. Large selection of breakfast. Friendly Polite front desk staff. Definitely stay there again.Genuine Hotels.com guest review
Beautuful hotelGenuine Hotels.com guest review
"shuttle bus to Port Authority bus station"
First room we were given had a badly leaking and dripping tub. Immediately called the desk and asked for new room...put on hold and then were told they would send a plumber. Advised desk that we had to wake up at 4:30AM and that we didn't feel we should wait for tub to be fixed and that we needed another room. Put on hold again... then I was asked if […] we had "touched" anything! Not sure what she meant as we had just walked into the room and heard the tub sounds, so I asked what she meant and she said..."like,did you sit on the bed?" Unbelievable! I advised that we just walked into the room 4 minutes after she gave us the key and called her as soon as we walked into the room and that, no we didn't "sit" on the bed. Put on hold again..,.then was told to come to desk to get another key. A key should have been brought up to us, the customers. Very unprofessional ! The next room was filthy...garbage on floor in living room area....rugs had too many stains to count....If we didn't have to wake up at 4:30AM to get to the meeting, we would have left your hotel. Your web site said that there is a shuttle bus in front of your hotel and the web site said that there would be a bus at 5:03AM. You didn't mentiont that the bus did indeed start at 5:03Am...but you should have stated that it didn't get to your hotel until after 6:00. This was the only reason we picked your hotel. This will be the last time we use your hotel !!! Read moreGenuine Hotels.com guest review
"Good for the Night"
We stayed one night while doing our holiday shopping. It is clean, saf and local to everything. The city is only 4 miles away and the hotel provides shuttle service in the immediate area.Genuine Expedia guest review
Not a single complaint. Comfortable accomdations with pleasant staff.Genuine Hotels.com guest review
"good value near the city"
great value near the city. staff not very accommodatingGenuine Expedia guest review
"Excellent Service During "Sandy""
I stayed here because of location and acceptance of pets. I extended my stay by a day because "SANDY" came to town. We lost power and the generators came on for a while. After that it was no power for that night and the next morning when we checked out. Staff was very busy but very accomidating. They Did and excellent job under adverse conditions.Genuine Hotels.com guest review
"Relaxing stay just outside the busy city"
The positives of staying in Secaucus is that you can get away from the busyness of Manhattan. You can actually relax in the evenings if that is what you would like. There are many shops and a few restaurants in the area within walking distance of the hotel. The hotel also offers free parking. The negatives are that if you desire to stay in the city […] into the night you must take a 20-40 minute bus ride (depending on traffic) from Port Authority to Secaucus. There are many busses running and the round trip cost is $8 per person. The staff is very helpful and accommodating and the breakfast buffet offers many choices. Read moreGenuine Hotels.com guest review
room smelled like cigarette smoke - requested no smoking. But window opened and that was positive.Genuine Hotels.com guest review
"Good for one night."
When you enter the hotel, it looks great. I had a deluxe king room, as soon as I walked in I smelled a weird smell. It was a non smoking room and it smelled like cigarettes. The bathroom smelled like it was wiped down with an old cloth. The air conditioner was loud as ever! It served it's purpose for one night.Genuine Hotels.com guest review
Great Location and easy access to New York City. Clean rooms, friendly helpful staff. Lots of restaurants in the local area...and and a couple within walking distance.Genuine Hotels.com guest review
"Rated best place to stay in Scarborough"
The hotel was great, the staff was courteous, helpful, professional, and friendly. We thoroughly enjoyed our stay and hope to return.Genuine Hotels.com guest review
very satisfied with the hotel. would stay again..Bus service to Nyc.was excellent..Genuine Hotels.com guest review
The hotel was fine but no more than that. We invited a non smoking room and we received a smoking room. We had to argue to have the non smoking room. Some of the workers at the reception were not friendly and with no patience. The location for Manhattan travelers, is great.Genuine Expedia guest review
"served our needs"
Front desk staff was nice and also helpful. VERY convenient for NJ Transit to NYC ($7.60 round-trip for an adult). Room was adequate - nothing special - refrigerator should be renamed as FREEZER. The room had old tube-style TVs - and not flat-screens per the hotels.com page. Also - there was no DVD player - staff said none of the rooms had them. We […] will stay here again. Read moreGenuine Hotels.com guest review
"Great place; hard to find"
Perfect for trips to NYC via NJ Transit bus. Nice place; fine rooms; good parking; excellent breakfast service. Only a little difficult to find if you're not familiar with the nearby shopping center exits. Convenient location after you finally get there.Genuine Hotels.com guest review
"It served its purpose"
Stayed here because it is close to MetLife stadium. For the price though I would like to be in a more updated room.Genuine Hotels.com guest review
The hotel stay was good and pleasant and the staff are very supportive with providing information required. The staff during the breakfast were very kind.Genuine Expedia guest review
"Bar Exam diggs"
Love the full breakfast! The suite was very comfortable! I stayed at this hotel before the bar exam. The shuttle was very helpful!Genuine Expedia guest review
Location, Transit and highway Connectivity, breakfast, Room service, security in the parking lot was all good.Genuine Hotels.com guest review
Location is great, but probably not worth the price paid for, considering the room condition.Genuine Expedia guest review
"will be back again"
After 6 hrs drive , we were greeted by 2 very nice gentlemen in the front desk, they were very helpful in so many ways. Found the place with no problem, thanks to the GPS. Nice room with a view of new york city, bus is just accross the street that will take you 15 minutes to times square. Breakfast was great. Had a pleasant experience and will be back […] again. Read moreGenuine Hotels.com guest review
I have to complain about one thing. Our second day at the hotel our room was not cleaned so we came into our room with the bed unmade towels were still on the floor. We had to call front desk for at least clean towels and he told us we had to come down and get the towels ourselves. I have never stayed at a hotel with this type of service. When we checked […] out the guy at the front desk said there was nothing he can do. At least a credit of some sort would be appreciated especially after spending so much money. Read moreGenuine Hotels.com guest review
"Free pet, wi-fi, parking, breakfast, newspaper..."
Very convenient use of NJ buses into NYC. Lots of freebies made this the obvious choice. The pool left a lot for wanting. The breakfast is the same everyday, but still good enough. Coffee was not good. Service was excellent and the staff was very friendly. If you have a dog and are in the area, it's really the only choice.Genuine Hotels.com guest review
"Great Hotel for a budget trip to NYC"
This was a very clean, conveniently-located and reasonable-priced hotel. Rooms were clean but need updating (stained carpet, tube tv, less than quiet air-conditioning). The breakfast was superb: fresh food, well-cooked and warm and lots of seating. The staff (particularly Rob) were very helpful in orienting us to navigate NYC, both to get there and […] to get around by subway. For a couple, transport by NJTransit bus cost $15/day round trip. The stops are directly across street from the hotel front entrance. The surrounding area is quiet and safe at night. Nearly an ideal location if you are visiting NYC on a budget. JUST make sure your GPS is up to date as getting the last 6 miles to the hotel from the north can be an adventure (and was for us!). I recommend getting or downloading a street map of the surrounding area just in case roads are under construction. Read moreGenuine Expedia guest review
"Good location & Service"
A nice indoor pool for our family vacation! The location of this hotel is wonderful and routine 320 start off beside the hotel and get to New York City around 20 minutes, so don't worry about transportation at all. The breakfast, WiFi and parking all are free, makes it suitable for family vacation and group visitors. The staffs are helpful and nice, […] I got everything we needed from them, City map, bus schedules....I would like to recommend the hotel. Read moreGenuine Hotels.com guest review
"Great hotel for families, wonderful location"
The room was very nice and had a separate sitting/living area. The bathroom is one of the best I've seen! It was big and clean! The bed covers were very thin and we needed blankets. Overall the room was very comfortable and we were fortunate to have a room with a beautiful view of Manhattan, especially at night! The breakfast area was big and there […] were a lot of options. The staff was very friendly and helpful and there was always more than one person available to speak to. The bus location is right across from the hotel which is very convenient. As you step out of the hotel, there are several stores and restaurants within walking distance. This is a wonderful place to stay for families, and the price is reasonable for people who find staying in NY expensive. We would definitely go again! Read moreGenuine Expedia guest review
For an indoor pool it wasn't too clean! My 8 year old kept freaking out at hair and other ions floating around the indoor pool.Genuine Hotels.com guest review
"A terrible hotel ."
Reserved a non smoking room , got a smooking room, the person at the front desk even didn't notify this to us, we found out when we entered the room. The next morning I asked to change a room the front desk supervisor was rood , replied that we only put a request for a non smooking room , and it is exprdia's problem not reserving it from the hotel. Finally […] he changed us to a room that was full of burns stains from cigarets on the bed and in the bathroom, the room was in a bad condition, big stains on the carpet and the side sofa was thorn. I have styed at hundreds of American hotels. HAVE NEVER EXPEIENCED SUCH A BAD HOTEL. Read moreGenuine Expedia guest review
"Good hotel for visiting NYC"
The staff at the front desk were extremely helpful upon arrival and through out the duration of our stay. The first room we were given had not been clean and the gentleman at the front desk was very apologetic and gave us a new room with no problem. My family of 3 stayed in a King Suite. It was comfortable for our two night stay. My daughter was a little […] disappointed that the suite wasn't two completely separate rooms; they were separated by a small hallway; and she could hear my snoring. Other than that we would recommend the hotel again. It is very convenient that they have a bus stop in front of the hotel that takes people in and out of NYC. Read moreGenuine Expedia guest review
"Great Hotel overall"
The staff were extremely helpful and friendly (and bilingual!) The hotel room was spacious and very clean.Genuine Expedia guest review
"Worst Location Ever"
This hotel is in a very economically depressed neighborhood. It is surrounded by narrow streets with no activity surrounding it except a gas station/convenient store/fruit stand/ thug hangout. There is absolutely no parking and not a good place to walk back to the hotel at night. The rooms appeared clean until we lowered the blankets and found someone's […] hair still on the pillow probably from the last guest. I highly recommend NOT staying at this hotel!!! Read moreGenuine Hotels.com guest review
"Great to see NYC"
We were on a working vacation and stayed here on the way home. I did not want to try to drive in NYC but wanted to see the town. There was a bus stop outside the hotel and it took maybe 20 minutes to get there. Wound up just a couple of blocks from Times Square. Very cool. Did this with my wife and 8 month old son with no issues at all. The room was […] very large. The breakfast was great. Everything was clean. My wife is a very picky traveler and she was very impressed with this place. Based on that alone, I'd have to give them high marks. Read moreGenuine Hotels.com guest review
This hotel was nice. Convenient if wanting to go to New York City. The overall hotel seemed a little rundown, could use some updating, but was sufficient for our needs. Breakfast was nice, but got monotonous after 3 days. Could have used a little more variety. Only had two elevators for entire hotel, which caused them to run slowly during busy times, […] but once we realized this, we just allocated extra time. Close to shopping and eating places. Read moreGenuine Hotels.com guest review
It is a typical, inexpensive hotel. The air conditioning was a nightmare because it was super loud and uncontrollable but there are still some good things. The location was very nice and the free breakfast was delicious. You can find all the typical breakfast foods here, for example, eggs, waffles, toast, cereal, coffee, juice, fruits, etc... We did […] not really enjoy our stay until breakfast. The bathrooms on the first floor hallway and fitness room were very clean and much better than the ones in the room. But be aware, it is a nightmare to go through Lincoln Tunnel to NYC. Read moreGenuine Hotels.com guest review
Hotel Staff very friendly and helpful, just when we went to ck in could not until 3:00 but stated 2:00 on the wall and on the computer.Genuine Hotels.com guest review
"Weekend warriors unite"
Location and price were a prime consideration for a last minute trip to NY. Situated across the "river" we were fortunate to have a view of Manhattan at night. Breakfast was o.k. Staff quick to respond, the bus to NY close. My advice is to maximize your visit to NY on Sunday... we actually drove into the city and found a great place to park near CP […] . Read moreGenuine Expedia guest review
"Great location and hearty breakfast..."
Rooms were a bit worn, but comfortable. AC worked fine. Suites provide nice space for a family. Breakfast was great. The pool and the hotel gym were horrible. The pool water was freezing (an indoor pool) and the chlorine was overly abundant. The gym equipment was horrible. Treadmill and bikes did not work and the step machine was marginal.Genuine Expedia guest review
Nice hotel. Great location. Shopping mall across the street. Nice area with restaurants. 20-30 NYC with bus # 320Genuine Expedia guest review
"Great location, poor amenities"
Location: excellent! The bus picks you up and drops you off right out front; and you are near restaurants and shopping; Service: the front desk was great and helpful; Amenities: The gym was mostly broken equipment, the pool was completely filthy, and the breakfast was full of options, but all of them were really low quality and pretty gross; Housekeeping: […] not the best - they forgot something every day and they never really "cleaned" the room thoroughly Read moreGenuine Hotels.com guest review
"Easy NYC access"
The hotel is a little tired and worn around the edges. The convenience of the bus to NYC more than makes up for this! The bus stops right in front of the hotel and stops at Port Authority, with very few stops in between. The price is right and it couldn't be easier!Genuine Hotels.com guest review
The room was amazing. It was a small suite with a small living room with refrigerator and sleeper sofa connect by a door to the main bedroom. We had a fun day of swimming and then went to the room to relax. The pool was nice. It wasn't too small and didn't have that overly chlorinated smell to it. The hotel was in walking distance to Olive Garden.Genuine Hotels.com guest review
"Delayed checkin and priced high for a busy night"
I stayed only one night of an 8 night trip to the area. The hotel is only fair (at best). Showing a real need for new carpet, paint, etc. Real need is properly trained and caring staff. Check-out is supposed to be 12 noon and check in at 3PM. I arrived about 6:30PM and they had allowed a large tour group to check out late. They had several groups of […] people waiting in line ahead of me to check in. They said that they were handing out rooms as they were made available by housekeeping. I had them put my name down for a shuttle ride in the morning and then waited in the seating area of the lobby with several other groups. Finally about 8:30PM I approached the reception desk and asked how much longer until a room would be ready for me as it had been several minutes since the previous waiting group had received their room assignments. The woman said that they had had rooms for over 20 minutes. She "apologized" stating that she had not realized that I was waiting. I asked what she thought I was doing in the waiting area with my luggage and she only "apologized" again. She had been at the counter when I first walked up at around 6:30PM and several times later as I asked about progress, places to eat, etc. Clearly neither she, nor anyone else, had bothered to even look around the waiting area, or create/check a list of reservations that were waiting for their room assignments. Read moreGenuine Hotels.com guest review
"A youth's perspective on La Quinta Inn and Suites"
The hotel experience was definitely enjoyable. I had stayed with a few friends and we had a comfortable stay. The suites provided privacy and the other guests were respectful of one another. I would recommend La Quinta Suites to anyone looking for an inviting stay!Genuine Expedia guest review
"Nice hotel but some very bad problems..."
Good hotel but here are some problems that I experienced: 1) during check-in I was not offered a non-smoking room even though I had reserved one. 2) Breakfast in one of the days of my stay was caotic: no food, no plates, etc. 3) Also during check-in I was charged a $505 security deposit instead of a $50 fee - the lady at the reception didn't even tell […] me of her mistake; I almost had problems with my credit card because of that. Read moreGenuine Expedia guest review
Stayed here for Weird Al concert Saturday then NYC Sunday. Room had plenty of space for my family of 5, was close to shopping mall and restaurants galore! The pool was nice and big and the breakfast in the morning was great - waffles, scrambled eggs, fruit, yogurt, bagels, sausage. Will definitely stay here again!Genuine Hotels.com guest review
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