I specifically asked to be in a higher room away from the elevator and ice machine. She explains that there are no Kings on the higher floors. I have stayed there numerous times and trust me, there are Kings on higher floors. Doesn't she put me in low room adjacent to the elevator and ice machine (and the keys did not work)? As I went to retreive my […] things from my car, the same gal is smoking directly in front of the the hotel on the sidewalk. Just what customers desire to see/smell. Despite that incident, I typically enjoy my stays there at the LaQuinta. Read moreGenuine Expedia guest review
"Easy commute to NYC, Excellent customer service!!"
We stayed here during Destination Broadway July 21-28, 2013. The hotel was clean and well kept. Free breakfast in the morning, bus stop right in front of the hotel for EASY traveling into NYC. Close walk to Panera, Bonefish Grill, Subway and several others. Wonderful staff members with can do attitudes.The kids felt safe hanging out by the pool and […] hanging out in the lobby lounge. We received EXCELLENT service from EILEEN! She went out of her way to meet our needs, including helping arrange transportation for us when our Amtrak train was delayed and we arrived after commuter trains and busses shut down for the night. We did not catch the name of the front desk guy who travels by subway downtown and walks back uptown, but he was awesome at directing us to great places eat and to sightsee. See you guys next year, we will stay with you again! Read moreGenuine Expedia guest review
Air conditioning sucks. Free breakfast was pretty nice. Pool service guys were awesome. Room cleaning service sucked. The bus stop across the street to NYC was great. Too many ignorant and non-deoderant using people working and staying in this hotel. Price is great ($155 a nite)Genuine Hotels.com guest review
"Would stay again"
The first night of our stay was a bad start. Our bed broke!! The maintenance man came in 15 min and fixed it 15 min. A box style frame that must come apart often because he put it back together quickly without needing new parts. The bed was comfortable. Slept well the 4 nights we were there. But the sofa sleeper was semi- comfotable. Breakfast was excellent!! […] The service from Donna, Eileen and Jorge at the front desk were very helpful and very nice!! The pool was okay. Enjoyed it only one night but a little too cold for me. The gym was a joke. No pins for the weights making them useless and a low end quality treadmill. Disappointed in the gym. However got my workout with all the walking in NYC. The bus transportation was very very convenient. Stops right in front of the hotel. Parking good for the car. Limited spots up front but was easy to catch one as people check out. Parking garage was not bad either. Lots of shopping in walking distamce. Definitely staying again. Love the free parking, breakfast and pet stay!!! Thank you La Quinta we had a fun trip and enjoyed our stay overall. Read moreGenuine Hotels.com guest review
"The hotel can improve"
The internet never really worked and bath room was not very clean.Genuine Expedia guest review
When planning our family trip to NYC we took a shot in the dark and booked La Quinta Inn & Suites Secaucus. Did not know what to expect - what we got was clean hotel, the room was clean, some items were a bit old style, but clean & that is what is important. We had several rooms, the double bed rooms had a separate sleeping area along with a room with […] a sofa & tv / frig in it. This was nice at night when the family went to bed & the adults needed some down time to discuss the next days activities. The room with the king bed also had a separate sofa tv/frig area, but did not have a dividing door. The complimentary breakfast was very nice as was the free parking. The NJ transit stop was right outside the front door of the hotel. This is where we picked up the 320 bus $3.90 for adults & 1.80 for kids - bought a round trip every morning that would take us to the Port Authority in NYC - 1 block from the 42nd street subway & at night we would get on the 320 back to the hotel. Depending on the time of the day the bus in could take around 20 min (early afternoon) to about almost 2 hrs if you were going into NYC at 8 am. The hotel also had a pool - the kids enjoyed it - I thought it was a bit cold - but no matter - the kids enjoyed it & I had a beer......all good. Turned out so well we are already thinking about going back with in the year to see some more of the Big Apple. The staff was nice, Donna at the front desk was very helpful - overall.... well done! Read moreGenuine Hotels.com guest review
"Secaucaus LaQuinta Review"
The carpet in the room was dirty, the mat in the tub was dirty, maybe someone had a pet in the room previously. The computer in the so called business center did not work. The hotel restaurant was out of business. Not worth the price should have been 59 per nightGenuine Hotels.com guest review
"Enjoyed our stay."
It was a clean comfortable room. The air conditioner was a bit loud but other than than a nice suite.Genuine Expedia guest review
"Go for the extra few bucks..stay at another"
Other than stained couch, mildew bathroom, cracked vanity and sink, cardboard towels, and the desperately in need of upgrade mattress,..it was wonderfully...oh, and keep your socks on. I wouldn't walk barefoot on the carpet...sorry, but for what I paid, I expected at the very least, a more comfortable mattress....never againGenuine Hotels.com guest review
air condition wasnt cold,,t.v wasnt coming in clear,,room smelled like smoke and asked for a wakeup call and didnt get it,,talked to front desk about my issues and it was like ok we have his money so lets not worry about himGenuine Hotels.com guest review
"Excellent, affordable option for NYC visits."
Ive stayed in this hotel regularly while my son was in college in NYC. Sometimes the room condition is fine, sometimes the carpet is trashed and the lampshades are cracked. But regardless, it is ALWAYS clean. The staff is super and the beds are comfy.Genuine Expedia guest review
good, except for sofa/mattress. the mattress needed to be replaced!Genuine Hotels.com guest review
Was lied to that the pool was heated, when we got there the pool was frozen water. When asked why, the hotel registration clerk advised that mechanic said it was broken and refused to fix that night. I got a refund for my overnight stay and left and went to another hotel. I WILL NEVER again stay at a LaQuinta hotel.Genuine Hotels.com guest review
I had a business engagment at the convention center in Secaucus and needed to find a room at the last minute. I looked at other places but the cost and value at LaQuinta finalized my decision to stay. The first evening, my room's AC/Heater was not working so I contacted the reception clerks and they had it fixed the following day.Genuine Hotels.com guest review
"convenient for bus to NYC"
The hallway looked clean - new looking carpet - but it had a strong odor - not sure what it was. Room was adequate - only the Doubles face NYC - the KING rooms do not :( Free breakfast was appreciated - nice way to start the day - friendly staff, too. No DVDs in the rooms as stated on Hotels.com - hotels.com should update their description.Genuine Hotels.com guest review
"Too bad with such nice service"
Here are the issues with the hotel: -the speed of the elevators really is an issue. We waited more than 10 minutes more than once, and missed our bus to NY because of this once. The elevators really need to be updated. -the pool area is fine, but the quality of the cleanliness of the pool and the amount of chlorine in it made for a poor experience. […] plus it was very cold! -we bathed in cold water - seriously? -the fridge in the room did not work and the microwave barely worked -the service for breakfast was on styrofoam. This really should be a material of the past. At least use paper. Read moreGenuine Expedia guest review
"everything is convenient"
It was very convenient to where I was going, the surrounding area had multiple places to eat, the hotel transportation made getting to and from easy. overall I would recommend the hotel and plan to stay there again when i have my next business tripGenuine Hotels.com guest review
awesome experience- pars with the MarriottGenuine Hotels.com guest review
"Nice stay for all!!!"
The staff at the desk was very helpful and the breasfast was very good.Genuine Expedia guest review
"The only bad thing of my vacations"
Elevetor and pool don't work. Worst WIFI connection in the world. Dusty rooms and not HD signal.Genuine Hotels.com guest review
"great hotel for visiting NY"
one elevator down with a very busy hotel, made us walking up and down from 9th floor.. both good and badGenuine Expedia guest review
Check in wasn't very helpful - he just gave me the key cards - one of which didn't even work. Pool was out of service all weekend and WiFi was one of the worst I've ever used. Location was great, just a quick ride into the city. Room was bigger than I expected and the layout was nice. This is the 2nd hotel I've used in this area. I'll try another next […] time but this one was better than the last. Read moreGenuine Hotels.com guest review
Nice view from the room : the NY skyline ! The bus for Manhattan is just in front of the hotel and you are downtown in 20 min.Genuine Expedia guest review
"Great Stay for an easy visit to NYC"
The 320 Stops right across the street, easy 20 minute ride into the city. Large selection of breakfast. Friendly Polite front desk staff. Definitely stay there again.Genuine Hotels.com guest review
Beautuful hotelGenuine Hotels.com guest review
"shuttle bus to Port Authority bus station"
First room we were given had a badly leaking and dripping tub. Immediately called the desk and asked for new room...put on hold and then were told they would send a plumber. Advised desk that we had to wake up at 4:30AM and that we didn't feel we should wait for tub to be fixed and that we needed another room. Put on hold again... then I was asked if […] we had "touched" anything! Not sure what she meant as we had just walked into the room and heard the tub sounds, so I asked what she meant and she said..."like,did you sit on the bed?" Unbelievable! I advised that we just walked into the room 4 minutes after she gave us the key and called her as soon as we walked into the room and that, no we didn't "sit" on the bed. Put on hold again..,.then was told to come to desk to get another key. A key should have been brought up to us, the customers. Very unprofessional ! The next room was filthy...garbage on floor in living room area....rugs had too many stains to count....If we didn't have to wake up at 4:30AM to get to the meeting, we would have left your hotel. Your web site said that there is a shuttle bus in front of your hotel and the web site said that there would be a bus at 5:03AM. You didn't mentiont that the bus did indeed start at 5:03Am...but you should have stated that it didn't get to your hotel until after 6:00. This was the only reason we picked your hotel. This will be the last time we use your hotel !!! Read moreGenuine Hotels.com guest review
"Good for the Night"
We stayed one night while doing our holiday shopping. It is clean, saf and local to everything. The city is only 4 miles away and the hotel provides shuttle service in the immediate area.Genuine Expedia guest review
Not a single complaint. Comfortable accomdations with pleasant staff.Genuine Hotels.com guest review
"good value near the city"
great value near the city. staff not very accommodatingGenuine Expedia guest review
"Excellent Service During "Sandy""
I stayed here because of location and acceptance of pets. I extended my stay by a day because "SANDY" came to town. We lost power and the generators came on for a while. After that it was no power for that night and the next morning when we checked out. Staff was very busy but very accomidating. They Did and excellent job under adverse conditions.Genuine Hotels.com guest review
"Relaxing stay just outside the busy city"
The positives of staying in Secaucus is that you can get away from the busyness of Manhattan. You can actually relax in the evenings if that is what you would like. There are many shops and a few restaurants in the area within walking distance of the hotel. The hotel also offers free parking. The negatives are that if you desire to stay in the city […] into the night you must take a 20-40 minute bus ride (depending on traffic) from Port Authority to Secaucus. There are many busses running and the round trip cost is $8 per person. The staff is very helpful and accommodating and the breakfast buffet offers many choices. Read moreGenuine Hotels.com guest review
room smelled like cigarette smoke - requested no smoking. But window opened and that was positive.Genuine Hotels.com guest review
"Good for one night."
When you enter the hotel, it looks great. I had a deluxe king room, as soon as I walked in I smelled a weird smell. It was a non smoking room and it smelled like cigarettes. The bathroom smelled like it was wiped down with an old cloth. The air conditioner was loud as ever! It served it's purpose for one night.Genuine Hotels.com guest review
Great Location and easy access to New York City. Clean rooms, friendly helpful staff. Lots of restaurants in the local area...and and a couple within walking distance.Genuine Hotels.com guest review
"Rated best place to stay in Scarborough"
The hotel was great, the staff was courteous, helpful, professional, and friendly. We thoroughly enjoyed our stay and hope to return.Genuine Hotels.com guest review
very satisfied with the hotel. would stay again..Bus service to Nyc.was excellent..Genuine Hotels.com guest review
The hotel was fine but no more than that. We invited a non smoking room and we received a smoking room. We had to argue to have the non smoking room. Some of the workers at the reception were not friendly and with no patience. The location for Manhattan travelers, is great.Genuine Expedia guest review
"served our needs"
Front desk staff was nice and also helpful. VERY convenient for NJ Transit to NYC ($7.60 round-trip for an adult). Room was adequate - nothing special - refrigerator should be renamed as FREEZER. The room had old tube-style TVs - and not flat-screens per the hotels.com page. Also - there was no DVD player - staff said none of the rooms had them. We […] will stay here again. Read moreGenuine Hotels.com guest review
"Great place; hard to find"
Perfect for trips to NYC via NJ Transit bus. Nice place; fine rooms; good parking; excellent breakfast service. Only a little difficult to find if you're not familiar with the nearby shopping center exits. Convenient location after you finally get there.Genuine Hotels.com guest review
"It served its purpose"
Stayed here because it is close to MetLife stadium. For the price though I would like to be in a more updated room.Genuine Hotels.com guest review
The hotel stay was good and pleasant and the staff are very supportive with providing information required. The staff during the breakfast were very kind.Genuine Expedia guest review
"Bar Exam diggs"
Love the full breakfast! The suite was very comfortable! I stayed at this hotel before the bar exam. The shuttle was very helpful!Genuine Expedia guest review
Location, Transit and highway Connectivity, breakfast, Room service, security in the parking lot was all good.Genuine Hotels.com guest review
Location is great, but probably not worth the price paid for, considering the room condition.Genuine Expedia guest review
"will be back again"
After 6 hrs drive , we were greeted by 2 very nice gentlemen in the front desk, they were very helpful in so many ways. Found the place with no problem, thanks to the GPS. Nice room with a view of new york city, bus is just accross the street that will take you 15 minutes to times square. Breakfast was great. Had a pleasant experience and will be back […] again. Read moreGenuine Hotels.com guest review
I have to complain about one thing. Our second day at the hotel our room was not cleaned so we came into our room with the bed unmade towels were still on the floor. We had to call front desk for at least clean towels and he told us we had to come down and get the towels ourselves. I have never stayed at a hotel with this type of service. When we checked […] out the guy at the front desk said there was nothing he can do. At least a credit of some sort would be appreciated especially after spending so much money. Read moreGenuine Hotels.com guest review
"Free pet, wi-fi, parking, breakfast, newspaper..."
Very convenient use of NJ buses into NYC. Lots of freebies made this the obvious choice. The pool left a lot for wanting. The breakfast is the same everyday, but still good enough. Coffee was not good. Service was excellent and the staff was very friendly. If you have a dog and are in the area, it's really the only choice.Genuine Hotels.com guest review
"Great Hotel for a budget trip to NYC"
This was a very clean, conveniently-located and reasonable-priced hotel. Rooms were clean but need updating (stained carpet, tube tv, less than quiet air-conditioning). The breakfast was superb: fresh food, well-cooked and warm and lots of seating. The staff (particularly Rob) were very helpful in orienting us to navigate NYC, both to get there and […] to get around by subway. For a couple, transport by NJTransit bus cost $15/day round trip. The stops are directly across street from the hotel front entrance. The surrounding area is quiet and safe at night. Nearly an ideal location if you are visiting NYC on a budget. JUST make sure your GPS is up to date as getting the last 6 miles to the hotel from the north can be an adventure (and was for us!). I recommend getting or downloading a street map of the surrounding area just in case roads are under construction. Read moreGenuine Expedia guest review
"Good location & Service"
A nice indoor pool for our family vacation! The location of this hotel is wonderful and routine 320 start off beside the hotel and get to New York City around 20 minutes, so don't worry about transportation at all. The breakfast, WiFi and parking all are free, makes it suitable for family vacation and group visitors. The staffs are helpful and nice, […] I got everything we needed from them, City map, bus schedules....I would like to recommend the hotel. Read moreGenuine Hotels.com guest review
"Great hotel for families, wonderful location"
The room was very nice and had a separate sitting/living area. The bathroom is one of the best I've seen! It was big and clean! The bed covers were very thin and we needed blankets. Overall the room was very comfortable and we were fortunate to have a room with a beautiful view of Manhattan, especially at night! The breakfast area was big and there […] were a lot of options. The staff was very friendly and helpful and there was always more than one person available to speak to. The bus location is right across from the hotel which is very convenient. As you step out of the hotel, there are several stores and restaurants within walking distance. This is a wonderful place to stay for families, and the price is reasonable for people who find staying in NY expensive. We would definitely go again! Read moreGenuine Expedia guest review
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