Small overpriced tiny bathroom no counter or vent in bathroomGenuine Hotels.com guest review
First of all our room was on the other end of the complex where check in was, up an elevator ride and then 4 stairs then a long hallway. Second there is not valet or anyone to help you to get to your room. So we had to carry everything from the cart (we had to find, load and push) to the odd set of stairs at the beginning of a 100ft hallway. Our room […] was the last room at the end of the hallway. Check in/check out was painful. Second the room lock didn't work and the keys issued to us lasted for only one use. We had a total of 14 keys made all which worked for one swipe then went dead. Each time we returned to the hotel we had to walk about a football field to get to the front desk, get new keys and get in the room. EVERY SINGLE TIME we entered the room we had to do this. Over 4 days this gets really old. The repairman looked at the lock and told us this sometimes happens. We were VERY careful to keep keys in pouches and separate from phones, cards, etc. and were handled with care. Didn't matter they only worked for about 30 min after they were issued then they went dead. So to enter the room we had to get a new key every single time. Second, the TV volume didn't work and couldn't hear a movie with the very loud ac on. We complained and they fixed by changing TV. It was so much trouble getting into the room I would have thought they would have offered some sort of compensation, along with the TV issue.... nothing. Very disappointed. Read moreGenuine Hotels.com guest review
Stayed one day. It was next to the Hyannis airport. Close to the mall. Nice outdoor patio with fireplace.Genuine Hotels.com guest review
"Short stay at Hyannis"
We only stayed 2 nights int the hotel. The employees of the hotel were very nice. Even near Hyannis airport, the hotel is very quiet (few small planes are using the airport).Genuine Hotels.com guest review
"Great hotel and service"
Rooms were clean and pretty large for the price. We called down to get some wine glasses and had them within a minute or two.Genuine Hotels.com guest review
The hotel was clean and the staff very friendly and helpful. The gym was great with lots of options for a complete workout. The hours of operation for the gym and pool was inconvenient. They closed too early. Also, once the restaurant closed after breakfast at 10:30 am, there was no coffee available for guests.Genuine Hotels.com guest review
Great bed, nice updated room (unlike most hotels in the Cape), close to everything. Great place!Genuine Hotels.com guest review
"Nicest Hotel Experience Ever"
This new hotel had it all, except for neighborhood ambiance. Directly across from the Barnstable airport, the surrounding area is not much to look at. However, the hotel grounds themselves, as well as the interior are very attractive. Our room was perfect, the interior of the hotel was very nice, very clean and tastefully decorated. The staff was exceptionally […] professional and helpful. Our waiter in the hotel dining room, A.J., was personable and professional. Our meal was tasty and served very quickly. I highly recommend this Doubletree. Read moreGenuine Hotels.com guest review
Overall, the hotel was very clean, well maintained and decorated nicely. We were disappointed by the location and it was surrounded by some shady areas.Genuine Hotels.com guest review
The hotel was way too expensive for the location and the amenities. 336.00 a night and no breakfast!!Genuine Hotels.com guest review
"Comfy beds and excellent hotel service"
Everyone very friendly and our room was nice with very comfy beds.Genuine Hotels.com guest review
"Clean and comfy, good location"
Hotel is right near the airport and within walking distance of Main St and the ferry. Not noisy, staff helpful. Enjoyed our stay.Genuine Hotels.com guest review
"Lovely hotel, very close to lots of great things"
This hotel was great! Wonderful decor and clean. Very close to Hyannis main street (5 minute drive) and lots of other attractions. Out of all the hotels that I saw in the area, I'm glad this is the one that we stayed at.Genuine Expedia guest review
"Excellent place to stay. Middle of everything"
Either expedia or double tree messed up but I paid for a king bed and double tree said it was for two smaller beds. I was not happy. I showed them proof with all my emails from expedia and the manager was able to fix it even after saying there were no king beds available. But it went flawless for the rest of the weekend.Genuine Expedia guest review
"Decent location to travel about the Cape from"
The building appeared to be fairly old once inside. Rooms are fine but not up to usual Doubletree standards.Genuine Expedia guest review
greatGenuine Hotels.com guest review
"Comfortable & spacious"
We had a really good time staying at this hotel. The staff was very friendly. Liked the food at the Ivy restaurant as well. All in all a good experience.Genuine Expedia guest review
Close to Main St,, Hilton quality,, clean comfortable room - smallish.. Don,t expect any views as hotel is overlooking residential street or the airport.. Solid choice if you want hotel quality vs motel environment..Genuine Hotels.com guest review
Went down for my husband's birthday, love the off season at the cape. Close to everything! Staff was very accommodating and friendly! Will definitely go back and would recommend it highly!Genuine Expedia guest review
"Nice and comfortable"
Office machine in the closet is difficult to work withGenuine Expedia guest review
it was our 10 th year annaveriery the staff made it magical like our firstGenuine Expedia guest review
We had a wonderful time! We had intended to stay for 2 nights, but with the impending snow storm we had to cut our stay short, We were so thankful for the staff to be so understanding of the situation. The front desk staff was so helpful and gave us AMAZING dining recommendations! Our rooms were clean, modern and just perfect. We WILL RETURN, often~ […] THANK YOU! Melinda Queeno an Friends~ :-) Read moreGenuine Hotels.com guest review
Very clean & Friendly!!Genuine Hotels.com guest review
"Everything nice except for pool issue."
Very nice staff. Rooms clean and comfortable. Vine restaurant for breakfast very good. But we chose this hotel specifically so our grandchildren would be able to swim in the indoor pool during a particularly frigid winter. The pool was closed for maintenance during our first full day there and would not be fixed until 4:00 the following day. Arrangements […] were made with a neighboring hotel to accommodate this.However within 10 minutes of our arrival they closed their pool also. The front desk(specifically Bill) was most sympathetic and gave us a generous refund on our bill. I would recommend this hotel on that fact alone. Read moreGenuine Expedia guest review
"Romantic Winter getaway"
Beautiful hotel. Nicely renovated. This was a romantic weekend getaway; however a hockey tournament was in town and lots of hockey players and their families were booked as well. The staff was able to accommodate our request and moved us to quieter part of the hotel. Great cookies and nice bar!Genuine Expedia guest review
Very clean with nice bed linens. Very close t all hyannis has to offer.Genuine Expedia guest review
Very clean and good serviceGenuine Hotels.com guest review
"Great except for one thing..."
Staff were great. Was greeted by name as I came to check in. I was the last one left to check in so he had a good idea but I was like, wow! Room was great, clean, comfortable. Dinner was awesome. Gym was terrific. Only issue was that the exit door nearest my room did not lock. And it even sort of stayed ajar slightly, almost inviting someone who didn't […] belong there to come on inside and poke around. I never mentioned it to the staff but should have, though I am sure it is well known by its condition. Other than that, great place to stay on business. If you were on vacation I think you would want something closer to the action or to the water. Read moreGenuine Expedia guest review
The service at the hotel was excellent, from the front desk to bar/restaurants, etc. Room was very clean; hotel lobby very clean and very welcoming. Definitely a good value and comfortable stay.Genuine Hotels.com guest review
"Beautiful, clean room"
I was greeted at the front desk with a watm and delicious chocolate chip cookie, during my check-in process. The room was clean and beautifully decorated, with a gorgeous bathroom. The TV in the room was the clearest quality of any hotel I've ever visited. The bed was very comfortable. My only irritation was that the window curtains did not fully close, […] and when they sorta did,, the air conditioner blew them open again.. allowing the sunlight in WAY before I was ready to get up! Read moreGenuine Hotels.com guest review
The room was very clean; the bed - very comfortable and the service perfect. The only down side was the location; across the street from the Hyannis Airport. I would definitely stay there again.Genuine Hotels.com guest review
The room that was given to us was above the fitness center where at an early time of the morning you hear loud blaring music from the spin class and aerobics class. At night until midnight or so you hear the airplanes across the road. The pool had an oil sheen on it and was not clean and available to swim. The room however was great and clean. Although […] I would not recommend this hotel. Read moreGenuine Expedia guest review
This is one of the best places I ever stayed at. The service....AWESOME! The rooms... AMAZING! I have never been to a place where every employee you walk by says "hi" or "hello" I would stay at no other place when I go,back.Genuine Hotels.com guest review
"close to everything you need"
As a Hilton honors member, I was treated perfectly. I should ad , that I had almost completed my check in before I mentioned my honors status and that the greeting and check The check in process was nothing short of exceptional. The room was immaculate and all the interior from the hallways to the entrance way were as well maintained as one would expect. […] A perfect overnight stay. Read moreGenuine Hotels.com guest review
Spacious, clean and comfortable. Location was perfect for us. Enjoyed the jet tub.Genuine Hotels.com guest review
"Great location near Hyannis Main Street"
Friendly staff, spacious room, comfortable bed, convenient parking... all a quick drive from Hyannis Main Street and other nearby dining and shopping.Genuine Hotels.com guest review
"Great place to stay in Hyannis"
This is a great place to stay, rooms are comfy, people are friendly and places are near by, we had a great time. The food in the hotel is good too.Genuine Hotels.com guest review
The front desk staff was wonderful, rooms were clean and beds very comfortable! Favorite part if our stay was meeting the wonderful bartender, Jeff. He was friendly, outgoing, knowledgable, and even made our daughter a delicious alcohol FREE fancy juice drink. Only negative was having to step over the feet of the numerous children sitting throughout […] the first floor if the hotel in order to get to the breakfast room. Read moreGenuine Expedia guest review
Front Desk personnel were very helpful and accommodating- with a smile. Access to attached health club was great and personnel were very accommodating . Hotel is in a great location but surrounding traffic is unrelenting as far as allowing egress; but that's more of a Massachusetts problem. :( Many shops, eateries and malls are within short drive. Sightseeing […] abounds. Read moreGenuine Hotels.com guest review
Great hotel. Terrific service, very friendly!Genuine Hotels.com guest review
first time to Hyannis was a very nice stay.Genuine Expedia guest review
Great hotel....the staff were friendly and wonderful. Exceptionally clean rooms...beautiful decore, central to many shops and tourist areas.Genuine Expedia guest review
"Nice hotel in Hyannis."
We were looking for a hotel in Hyannis area. Previous reviews I read were spot on. Room was clean and comfortable with modern amenities. Convenient to Hyannis Harbor.Genuine Expedia guest review
We have stayed in many places on the cape, but this was one of the more pleasurable experiences. The hotel was decorated beautifully, a nice mix of modern, contemporary, with a splash of traditional. The rooms were nice, although the walls were thin and we could hear our neighbors. We lounged by the pool, which was a great sunny spot, and we also cozied […] up by the fire pit, which was such a nice place to be during the cool night. We will come back, for sure. Maybe on our next weekend away! Read moreGenuine Hotels.com guest review
We had a nice stay rooms were clean location was great for wedding we attended. Easy ride to down town nice small bar indoor and out door pools were cleanGenuine Hotels.com guest review
overall very satisfied. Hotel is on main road which at times can be difficult to enter/exit parking lot - depending on traffic volume. Other than that was very good.Genuine Hotels.com guest review
"Great Cape Cod stay!"
Loved the atmosphere, loved the sheets and comforter, loved the smells, rooms, and bathroom was great!Genuine Hotels.com guest review
Our stay was excellent. Hotel staff were very attentive and hospitable. Difinately recommend and will stay again.Genuine Hotels.com guest review
We only stayed one night at this hotel but I was sad to leave. The room and bathroom were very nice and we were very comfortable here. Our king-size bed was soft and clean, our bathroom, although small, had very modern features, and we had a nice flat screen tv as well.Genuine Hotels.com guest review
Awesome hotel, great vacation! Definitely recommend this hotel! Great amenities with huge fitness center and restaurant on site! Plan to use again in the future!Genuine Hotels.com guest review
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