"Overall, a nice experience!"
All in all we had a very enjoyable evening. My only two recommendations would be to automatically give each person checking out a copy of their receipt. When we left and because we had to make a plane, it slipped my mind until afterwards to ask! Also, it is a nice gesture to have a continental breakfast for your guests. In other Hilton hotels have been […] to, that seems to be the norm. Read moreGenuine Hotels.com guest review
Our stay was comfortable. The front desk personnel encourage guests to ask whenever they need something but when we requested clean towels they ignore us. We asked perhaps over 3/4 times. We did not get us any towels until the next day. We've stay here on several occasions.Genuine Hotels.com guest review
"Generally ok but no ventilation"
It was ok overall, but there was NO ventilation in the bathroom so the stench in the bathroom permeated throughout the room.Genuine Hotels.com guest review
Our stay at the Double Tree by Hilton was a very enjoyable one. We were treated well and kindly. The lotion and other toiletries were very high quality. The bathroom space was also exceptionally large compared to past hotels. The gym was also the best one we have ever been to in a hotel. There were trainers for every activity and lots of equipment.Genuine Expedia guest review
"Excellent Staff Makes For A Great Stay!"
My wife and I stayed here on a quick get away for two, and we were incredibly pleased. The front desk staff was amazingly helpful, the grounds are incredibly clean, and the room was sparkling. My only suggestion for future stays would be to move to the second floor, or pick a room that's not right by the back entrance, as that seemed to have alot of […] foot traffic at night. Otherwise everything was incredibly clean, the bathroom was sparkling and well stocked, and the room was inviting and spacious. Read moreGenuine Hotels.com guest review
"safe port in the storm"
I was stuck inI Hyannis due to weather since all transportation was cancelled to Nantucket on Thanksgiving eve. The hotel was a nice safe retreat for the evening.Genuine Hotels.com guest review
went one evening for business, I did not use any amenities so only needed a clean room, comfortable bed for the evening. It met my needsGenuine Hotels.com guest review
Great Get Away!Genuine Hotels.com guest review
Hotel was decent, nothing really to cite a complaint about. I did not feel the quality of the room matched the price I paid for it. However service was excellent albeit slow.Genuine Hotels.com guest review
Needs a hot tub... Fitness center is fantastic as is the pool... Complimentary bfast would be niceGenuine Hotels.com guest review
Loved the hotel Pool was great as was fitness centerGenuine Hotels.com guest review
"Great Holiday weekend"
Quiet time was great. Hotel gym was used for the morning spin classes. The pools busy but accommodating.Genuine Hotels.com guest review
The handicap bathroom needs a shower chair. My husband is in a wheelchair & couldn't use the shower.Genuine Hotels.com guest review
"Very relaxing stay"
AwesomeGenuine Hotels.com guest review
Enjoyed our stay and having breakfast available.Genuine Hotels.com guest review
"Wish there was shuttle service"
Ok but overpriced. Clean. Nice firepit. Bar.Genuine Hotels.com guest review
Although I am an hhonors member I was not given a room in the hhonors areas. The first room my wife and I were given was on the first floor right next to the outside air conditioning equipment. We went back to the front desk and were given a second floor room, which we had originally requested, but were told was not available. Wifi (both ATT and hhonors) […] had intermittent outages throughout the evening. I called the front desk twice to report, but situation made working online problematic -- also spoke with maintenance person on the way out. Good thing I wasn't charged for wifi, but as a benefit one expected, it didn't fulfill my expectations. I would recommend, but with caveats. Read moreGenuine Expedia guest review
Small overpriced tiny bathroom no counter or vent in bathroomGenuine Hotels.com guest review
First of all our room was on the other end of the complex where check in was, up an elevator ride and then 4 stairs then a long hallway. Second there is not valet or anyone to help you to get to your room. So we had to carry everything from the cart (we had to find, load and push) to the odd set of stairs at the beginning of a 100ft hallway. Our room […] was the last room at the end of the hallway. Check in/check out was painful. Second the room lock didn't work and the keys issued to us lasted for only one use. We had a total of 14 keys made all which worked for one swipe then went dead. Each time we returned to the hotel we had to walk about a football field to get to the front desk, get new keys and get in the room. EVERY SINGLE TIME we entered the room we had to do this. Over 4 days this gets really old. The repairman looked at the lock and told us this sometimes happens. We were VERY careful to keep keys in pouches and separate from phones, cards, etc. and were handled with care. Didn't matter they only worked for about 30 min after they were issued then they went dead. So to enter the room we had to get a new key every single time. Second, the TV volume didn't work and couldn't hear a movie with the very loud ac on. We complained and they fixed by changing TV. It was so much trouble getting into the room I would have thought they would have offered some sort of compensation, along with the TV issue.... nothing. Very disappointed. Read moreGenuine Hotels.com guest review
Stayed one day. It was next to the Hyannis airport. Close to the mall. Nice outdoor patio with fireplace.Genuine Hotels.com guest review
"Short stay at Hyannis"
We only stayed 2 nights int the hotel. The employees of the hotel were very nice. Even near Hyannis airport, the hotel is very quiet (few small planes are using the airport).Genuine Hotels.com guest review
"Very helpful and friendly staff"
Close to some beaches on cape cod but the best beaches were about 30 to 45 minute drive so if you don't have a car suggest renting one.Genuine Expedia guest review
"Great hotel and service"
Rooms were clean and pretty large for the price. We called down to get some wine glasses and had them within a minute or two.Genuine Hotels.com guest review
"Cape Cod Vacation in Hyannis"
While the room was comfortable and clean the layout of the hotel was very strange. I asked for a quiet room that was not located next to an ice machine or elevator. What I received was a room that was a very long walk from any of the activities of the hotel. It appears that the hotel was expanding from the original construction. I have traveled the […] world and never found the only elevator to be so poorly planned. There were no signs directing you to the elevator whatsoever. Fortunately the facility is only 2 stories, but when you are pulling luggage it was a hike. Surprising enough, I discovered that the hotel did not appear to meet the most basic disability standards in side exists to parking lots or curbs. I was rolling a large suitcase so these items became blantant as I was attempting to roll my luggage out doors into the parking areas. Room was nicely furnished and comfortable. The outside pool was very disappointing. The pool water was foggy and did not seem sanitary. There were only 3 tables and upbrellas in a rather large pool area. Not at all inviting and very disappointing. The advertising was very misleading in this respect. For $250 per night, I expected more. The indoor pool was locked and not accessible when I was attempting to use it. Read moreGenuine Expedia guest review
We were there for one night. Staff were pleasant and helpful. Pool area was clean and water sparkling clear.Genuine Expedia guest review
The hotel was clean and the staff very friendly and helpful. The gym was great with lots of options for a complete workout. The hours of operation for the gym and pool was inconvenient. They closed too early. Also, once the restaurant closed after breakfast at 10:30 am, there was no coffee available for guests.Genuine Hotels.com guest review
Overall great experience, close to everything Hyannis has to offer. The pool was disappointing, the water was very cold, I was looking forward to the pool, seeing as that it rained all weekend of my stay.Genuine Expedia guest review
"Room not ready"
we had to wait 30 extra minutes to check in. The inside curtin did not shut letting light in all night making it hard to get to sleep. My daughter had to wait an extra 1 1/2 hour to get into her room.Genuine Expedia guest review
Great bed, nice updated room (unlike most hotels in the Cape), close to everything. Great place!Genuine Hotels.com guest review
"Nicest Hotel Experience Ever"
This new hotel had it all, except for neighborhood ambiance. Directly across from the Barnstable airport, the surrounding area is not much to look at. However, the hotel grounds themselves, as well as the interior are very attractive. Our room was perfect, the interior of the hotel was very nice, very clean and tastefully decorated. The staff was exceptionally […] professional and helpful. Our waiter in the hotel dining room, A.J., was personable and professional. Our meal was tasty and served very quickly. I highly recommend this Doubletree. Read moreGenuine Hotels.com guest review
"Nice hotel near the port."
Four of us stayed here for 3 nights for a long weekend getaway....just four friends hanging out on Cape Cod! Hotel was very nice and the staff were pleasant.Genuine Expedia guest review
Overall, the hotel was very clean, well maintained and decorated nicely. We were disappointed by the location and it was surrounded by some shady areas.Genuine Hotels.com guest review
Hotel was nice but the area around the hotel had a bad element. Next time we will stay closer to the beach or possibly in a different town.Genuine Expedia guest review
The hotel was way too expensive for the location and the amenities. 336.00 a night and no breakfast!!Genuine Hotels.com guest review
"Nice room. Helpful staff."
Nice place to stay. This is all I have to say. If you want my feedback, don't dictate how I provide it.Genuine Expedia guest review
"Comfy beds and excellent hotel service"
Everyone very friendly and our room was nice with very comfy beds.Genuine Hotels.com guest review
"Clean and comfy, good location"
Hotel is right near the airport and within walking distance of Main St and the ferry. Not noisy, staff helpful. Enjoyed our stay.Genuine Hotels.com guest review
"Lovely hotel, very close to lots of great things"
This hotel was great! Wonderful decor and clean. Very close to Hyannis main street (5 minute drive) and lots of other attractions. Out of all the hotels that I saw in the area, I'm glad this is the one that we stayed at.Genuine Expedia guest review
"Excellent place to stay. Middle of everything"
Either expedia or double tree messed up but I paid for a king bed and double tree said it was for two smaller beds. I was not happy. I showed them proof with all my emails from expedia and the manager was able to fix it even after saying there were no king beds available. But it went flawless for the rest of the weekend.Genuine Expedia guest review
"Decent location to travel about the Cape from"
The building appeared to be fairly old once inside. Rooms are fine but not up to usual Doubletree standards.Genuine Expedia guest review
greatGenuine Hotels.com guest review
"Comfortable & spacious"
We had a really good time staying at this hotel. The staff was very friendly. Liked the food at the Ivy restaurant as well. All in all a good experience.Genuine Expedia guest review
Close to Main St,, Hilton quality,, clean comfortable room - smallish.. Don,t expect any views as hotel is overlooking residential street or the airport.. Solid choice if you want hotel quality vs motel environment..Genuine Hotels.com guest review
Went down for my husband's birthday, love the off season at the cape. Close to everything! Staff was very accommodating and friendly! Will definitely go back and would recommend it highly!Genuine Expedia guest review
"Nice and comfortable"
Office machine in the closet is difficult to work withGenuine Expedia guest review
it was our 10 th year annaveriery the staff made it magical like our firstGenuine Expedia guest review
We had a wonderful time! We had intended to stay for 2 nights, but with the impending snow storm we had to cut our stay short, We were so thankful for the staff to be so understanding of the situation. The front desk staff was so helpful and gave us AMAZING dining recommendations! Our rooms were clean, modern and just perfect. We WILL RETURN, often~ […] THANK YOU! Melinda Queeno an Friends~ :-) Read moreGenuine Hotels.com guest review
Very clean & Friendly!!Genuine Hotels.com guest review
"Everything nice except for pool issue."
Very nice staff. Rooms clean and comfortable. Vine restaurant for breakfast very good. But we chose this hotel specifically so our grandchildren would be able to swim in the indoor pool during a particularly frigid winter. The pool was closed for maintenance during our first full day there and would not be fixed until 4:00 the following day. Arrangements […] were made with a neighboring hotel to accommodate this.However within 10 minutes of our arrival they closed their pool also. The front desk(specifically Bill) was most sympathetic and gave us a generous refund on our bill. I would recommend this hotel on that fact alone. Read moreGenuine Expedia guest review
"Romantic Winter getaway"
Beautiful hotel. Nicely renovated. This was a romantic weekend getaway; however a hockey tournament was in town and lots of hockey players and their families were booked as well. The staff was able to accommodate our request and moved us to quieter part of the hotel. Great cookies and nice bar!Genuine Expedia guest review
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