Four Points by Sheraton, Darling Harbour, Sydney - Sydney

161 Sussex Street, Sydney, NW, 2001 Australia
Hotel Info: 866-582-9487
Guest rating 4.4 / 5
90% Recommend
(Neighbourhood average 4.4)
Location. Four Points by Sheraton, Darling Harbour, Sydney, is located in Sydney, Australia's bustling central business district one block from Darling Harbour. Local attractions include the signature Sydney Opera House, positioned three kilometers from the hotel, and inviting beaches that beckon within ten kilometers of the property. Four Points by Sheraton, Darling Harbour, Sydney is a short commute to IBM, Coopers, Nestle and Ernst & Young. Hotel Features. Extensive corporate services include...
-33.86952, 151.20367
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17

Need help? Our experts can call you

Guest review summary

  • 4.4 Average rating: All Trip Types
  • 90% Recommended
  • 49 Reviews
  • 4.5  Hotel Service
  • 4.4  Room Comfort
  • 4.4  Hotel Condition
  • 4.5  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (49) 4.4
Business (5) 4.4
Romance (7) 4.3
Family (9) 4.8
With Friends (5) 4.6
All Others (23) 4.3

Overview

Location. Four Points by Sheraton, Darling Harbour, Sydney, is located in Sydney, Australia's bustling central business district one block from Darling Harbour. Local attractions include the signature Sydney Opera House, positioned three kilometers from the hotel, and inviting beaches that beckon within ten kilometers of the property. Four Points by Sheraton, Darling Harbour, Sydney is a short commute to IBM, Coopers, Nestle and Ernst & Young.
Hotel Features. Extensive corporate services include a business center, public-area Internet access, technology helpdesk, and conference and exhibition space. Four Points by Sheraton, Darling Harbour, Sydney offers tour and limousine services, a fitness center, concierge services and airport transportation. The hotel's Corn Exchange Restaurant, serves seafood buffets and a la carte delicacies. Dundee Arms is a historic, circa 1850s pub, that serves counter meals and many of Australia's famous locally brewed beers. The Lobby Bar offers coffee, light meals and drinks.

Guestrooms. Many of the hotel's 630 guestrooms and 45 suites boast balconies with views of Darling Harbour and Cockle Bay. Other guestroom amenities include mini bars, desks and safes. Décor and furnishings are uncluttered, with a contemporary feel with dark, polished timbers and warm, earthy color schemes.

Expert Tip. Darling Harbour is one of the world's great waterfront tourist destinations. Located within this fascinating precinct, guests will discover the Sydney Aquarium, Chinese Garden of Friendship, IMAX Theatre, Powerhouse Museum and Cockle Bay and King Street Wharf. Some of the world's most attractive shops and desirable restaurants are found in this precinct. The hotel concierge can arrange itineraries and transportation to assist guests as they navigate the area's many entertainment, shopping and historic sites.

Hotel Rating
This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • We're just a phone call away: 800-2-HOTELS (800-246-8357)

Amenities

Services

  • Airport transportation (surcharge)
  • Beauty services
  • Complimentary newspapers in lobby
  • Concierge desk
  • Currency exchange
  • Doorman/doorwoman
  • Express check- in
  • Express check-out
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Room service (limited hours)
  • Safe-deposit box - front desk
  • Security guard
  • Shoe shine
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Meeting rooms (small groups)
  • Secretarial services
  • Technology helpdesk

Accessibility Features**

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Cable/satellite television channels
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Iron/ironing board
  • Makeup/shaving mirror
  • Minibar
  • Pay movies
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Slippers
  • Smoking permitted
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 15;
  • Number of rooms: 630;
  • Restaurant(s) in hotel;
  • Shopping on site
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Corn Exchange Restaurant - Serves breakfast, lunch, and dinner seven days a week. Al fresco dining available on a wide terrace overlooking Darling Harbour. Contemporary à la carte and buffet cuisine.

Dundee Arms Pub – Sandstone pub dating back to the 1850s has been sensitively incorporated into the hotel complex. Variety of pub counter meals plus a wide range of local and imported beers. Aussie barbeque option available during the summer months. Both indoor and outdoor seating available. Open for lunch and dinner Monday–Friday and late afternoon until late on Saturday. Closed Sunday. The Lobby Bar – Relaxed venue for coffee, snacks, and drinks. Open daily from late morning until late.

Recreation

The on-site fitness centre, located on level one, offers equipment and views across Darling Harbour. Open 24 hours and accessed by guestroom security keys, the gym features weight and rowing machines, treadmills, and stationary bikes. Approximately 15 minutes’ walk from the hotel, a scenic running and walking track extends from the Sydney Opera House through the Royal Botanic Gardens and along the harbour. A 10-minute taxi ride away is Centennial Park, offering extensive running and walking tracks in addition to horse riding, with golfing and tennis options close by. The recreational activities listed below are available nearby; fees may apply. See the concierge desk for more information.


  • Aerobics nearby
  • Bicycle rentals nearby
  • Boat launch nearby
  • Golf - driving range nearby
  • Golf - miniature nearby
  • Helicopter/airplane sightseeing nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Pilates classes/instruction nearby
  • Playground nearby
  • Running track/path nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Swimming nearby
  • Tennis nearby
  • Windsurfing nearby
  • Yoga classes/instruction nearby

Guestrooms Guestrooms

King Bed

Hotel Info: 866-651-8163

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • Cable/satellite television channels
  • Clock radio
  • Coffee/tea maker
  • Complimentary weekday newspaper
  • Cribs (infant beds) available
  • Electronic/magnetic keys
  • Hair dryer
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room massage available
  • In-room safe
  • Iron/ironing board
  • Makeup/shaving mirror
  • Minibar
  • Pay movies
  • Premium television channel(s)
  • Refrigerator
  • Rollaway beds
  • Satellite television service
  • Shower/tub combination
  • Slippers
  • Smoking permitted
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
Accessibility features

Superior City Side King Room

Hotel Info: 866-651-8163

One king bed. Full-sized window. Located on floors 1–15. 28 square meters (301 square feet). Cherry wood furnishings. Large work desk with ergonomic chair and high-speed Internet access (surcharge). Coffee/tea maker. Safe.

All rooms include
Accessibility features

Superior City Side King Room

Hotel Info: 866-651-8163

1 king bed or 2 single beds. In-room safe. Satellite television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning. Smoking permitted.

All rooms include
Accessibility features

Superior City Side Twin

Hotel Info: 866-651-8163

Two single beds. View of Sussex Street from large window. 28 square metres. Work desk with ergonomic chair. Coffee/tea maker. Safe.

All rooms include
Accessibility features

Superior City Side Twin

Hotel Info: 866-651-8163

2 single beds. In-room safe. Satellite television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning. Smoking permitted.

All rooms include
Accessibility features

Superior Darling Harbour View King

Hotel Info: 866-651-8163

One king bed. View of Darling Harbour and Cockle Bay from large window. 29 square metres. Work desk with ergonomic chair. Coffee/tea maker. Safe.

All rooms include
Accessibility features

Superior Darling Harbour View King

Hotel Info: 866-651-8163

1 king bed. In-room safe. Satellite television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning. Smoking permitted.

All rooms include
Accessibility features

Superior Darling Harbour View Twin

Hotel Info: 866-651-8163

Two single beds. View of Darling Harbour and Cockle Bay. Located on floors 1–15. 29 square meters (312 square feet). Cherry wood furnishings. Large work desk with ergonomic chair and high-speed Internet access (surcharge). Coffee/tea maker. Safe.

All rooms include
Accessibility features

Superior Darling Harbour View Twin

Hotel Info: 866-651-8163

2 single beds. In-room safe. Satellite television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Voice mail. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Shower/tub combination. Makeup/shaving mirror. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning. Smoking permitted.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

Four Points by Sheraton, Darling Harbour, Sydney City Centre

A short guide to City Centre

Built on an iconic harbour and bordered by the expansive Royal Botanic Gardens and Domain parkland on the east, the city centre offers shopping experiences from the sophisticated to the bargain basement, with restaurants and cafés to match. Backpackers, international visitors, and the local business crowd all rub shoulders here.

see all hotels in City Centre

Nearby Activities & Points of Interest

Less than 0.5 mile

  • Sydney Aquarium - 200 yards
  • Queen Victoria Building - 400 yards
  • Pitt Street Mall - 500 yards
  • Sydney City Centre - 500 yards
  • Sydney Tower - 500 yards
  • Centerpoint (AMP) Tower - 500 yards
  • Australia National Maritime Museum - 600 yards
  • Downtown Business District - 600 yards
  • Sydney Town Hall - 700 yards
  • St. James Church - 700 yards

3.0+ mi

  • Sydney Rose Bay Seaplane Base (RSE) - 3.3 miles
  • Sydney Kingsford Smith Intl. Airport (SYD) - 5.1 miles
  • Kingsford Smith Airport - 5.4 miles
  • Bankstown Airport (BWU) - 13 miles
  • Palm Beach Seaplane Base (LBH) - 21 miles

Reviews

Four Points by Sheraton, Darling Harbour, Sydney 2009.12.07
Recommended Trip type: All Others "Great Experience!"

Reviewed by a Hotels.com guest on Dec 7, 2009

This was a great hotel. Room was a bit small, but we weren't in it very often. About a $10.00 cab ride down to the Harbor Bridge and The Rocks. Right next to Darling Harbor. The hotel is very classy and expensive, but the staff is very friendly and helpful and it is a great location.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.11.28
Recommended Trip type: All Others "Start of a 33 day vacation with a great Hotel to begin"

Reviewed by John of Sun City West on Nov 28, 2009

This is an outstanding Hotel that is in a great location. The room was above expectations. It is a short walk to various resturants

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.11.20
Recommended Trip type: Family "A Darling Harbour Gem!"

Reviewed by Lisa of Santa Clarita on Nov 20, 2009

After 2 weeks of driving and motels/hotels - this was a very welcome and wonderful surprise!!! The room was wonderful with an upgrade - a beautiful harbour view!! The staff was wonderful - helpful and very personable. The whole area is fantastic with great resturants etc....you can walk everywhere from this location! We wish we could have spent more time but it was time to fly home to the old USA. We would love to visit again!!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.11.11
Recommended Trip type: All Others "Great hotel on Darling harbour."

Reviewed by a Hotels.com guest on Nov 11, 2009

This is a great hotel and is located right on Darling Harbour. I will stay there again in the future.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.11.03
Recommended Trip type: All Others "Internet Access"

Reviewed by Hal of Brea on Nov 3, 2009

High Speed Internet should be complimentary for a hotel of this calibre.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.11.01
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Nov 1, 2009

This guest did not leave a comment.

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 2.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.10.19
Recommended Trip type: With Friends "Great Experience!"

Reviewed by a Hotels.com guest on Oct 19, 2009

This is a very, very nice hotel! Great location near Darling Harbor - walking down to Circular Quay is a trek, but definitely do-able, especially with the help of the handy-dandy map from the Concierge Desk. Upon checking out they had in their records that we had used something from the mini-bar and we hadn't. When I informed them of that, they removed it right away. Overall a great experience. I would happily stay there again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.10.17
Not recommended Trip type: All Others "A Quality Hotel but not for leisure travellers"

Reviewed by K of Basingstoke UK on Oct 17, 2009

All you would expect from a Hotel of this class. However, it is firmly placed in the business traveller category. The casual leisure customer will find that things are very expensive. Not a problem to the expense account guys of course. If you want reasonably priced food, drink and laundry facilities go somewhere else - this is not for you.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.10.16
Recommended Trip type: Romance "Great time"

Reviewed by Don of Fort Myers on Oct 16, 2009

Walking distance (10 minutes or so) to the harbor, restaurants, etc. There's also a helpful food/misc items shop outside the hotel. Most but not least, the stretched limo ride to the airport for $40 is great!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.09.15
Recommended Trip type: Family "Good location"

Reviewed by O of Sydney on Sep 15, 2009

Everything supreme.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.07.20
Recommended Trip type: Business "Excellent location"

Reviewed by HA of Kansas City on Jul 20, 2009

I loved the hotel right at the heart of the darling harbour...it was very convenient to all the tourist attractions. The hotel staff was very helpful. I had a very good time staying here.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.07.19
Recommended Trip type: Family "Sheraton Four Points - Darling Harbour"

Reviewed by Edwin of Los Angeles on Jul 19, 2009

The location was excellent near the city center and Darling Harbour. We could walk to all the things we wanted to see and visit. The hotel did not have a full service restaurant but there were plenty of restaurants nearby to meet all our food needs.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.06.25
Recommended Trip type: Romance "Perfect location!"

Reviewed by Jen of Philadelphia on Jun 25, 2009

This hotel was in the perfect location- right on Darling Harbour near all of the shops, restaurants, ferries, etc. The concierge was very helpful in booking tours for us and the staff was very nice at check-in and throughout our stay. The rooms were good- nothing over the top but always clean and comfortable. We enjoyed our stay here and if we return to Sydney, we would definitely stay here again!

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.06.16
Recommended Trip type: All Others "Outstanding Hotel"

Reviewed by a Hotels.com guest on Jun 16, 2009

Great location and awesome staff! I enjoyed my stay. I would definitely stay there again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.06.01
Not recommended Trip type: All Others "In need of renovation"

Reviewed by R of Nottinghamshire, UK on Jun 1, 2009

The hotel is quite well located for tourism purposes, a 15 minute walk from Harbour Bridge, slightly further to the Opera House and rooms on the front of the hotel have a good view over the water, though shame it's not of Sydney Harbour itself! Another plus is the fitness room - pretty well equipped. On the downside the rooms are in serious need of renovation. Furniture/decor is all very dated. They boast of being the largest hotel in Sydney in terms of capacity but really need to concentrate on bringing the rooms into modern times. If you're used to staying in Sheraton Group hotels this certainly isn't up there with the best.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 2.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.05.31
Recommended Trip type: Romance "Excellent Location"

Reviewed by a Hotels.com guest on May 31, 2009

The hotel was well located close to many attractions in Darling Harbor and beyond. If you don't mind walking you can go all through-out Sydeny on foot. But there are also many different Public transoprt options close by. The walk to Darling HArbor was negligent, the walk to Cicular Quay was about 20 minutes. We really enjoyed the breakfast cafe located just down the street from the hotel entrance. Overall a very nice experience and we got a good rate.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.05.09
Recommended Trip type: Family "Great base for seeing Sydney"

Reviewed by C & B of Bloomington on May 9, 2009

Busy hotel, that treats their guests well. We enjoyed our stay and the room. Didn't pay extra to look out over the harbor and didn't miss it at all. We really enjoyed Darling Harbor. We thought the breakfast buffet was very good but very pricey.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.05.03
Recommended Trip type: Family

Reviewed by a Hotels.com guest on May 3, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 3.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.04.20
Recommended Trip type: All Others "Fab hotel - and great location!"

Reviewed by C of Caerphilly, South Wales on Apr 20, 2009

This is a great hotel, everything you need and close to both Darling Harbour for plenty of bars and restaurants, and to the main city shopping areas. We did upgrade to to a harbour view (right over Sydney Aquarium), and had a king size bed and balcony, but for an extra $70 a night we thought it was definitely worth it! We would definitely stay here again if ever back in Sydney. We didn't try the hotel restaurant as lots of places within 5 minutes walk.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.04.13
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Apr 13, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.04.05
Recommended Trip type: Romance "Very classy, nice location"

Reviewed by a Hotels.com guest on Apr 5, 2009

this was a very nice hotel. a very classy hotel. the kind of place that's so nice, that everything is also really expensive. internet access, parking and breakfast are totally ridiculous. internet was $27/day!, parking was $36/day!! and brekky was $60!!! otherwise, nice rooms, modern, nice condition, nice location, all good.

Overall Rating

3.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.04.03
Recommended Trip type: All Others "There to serve"

Reviewed by Vince of Captain Cook on Apr 3, 2009

I arrived at 8am, and they had my 4th-floor room ready for early check-in. Quite nice to get a shower in after 24 hours of air travel, to say the least. On my return from sight-seeing, the hallway and room smelled of fresh paint. When I called the desk to see if they could move me, the GM came up to see me and upgraded me to a Starwood room with balcony on the 10th floor. It was one of the most positive stays I've had in a hotel in years. Friendly staff and a can-do attitude.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.03.18
Recommended Trip type: With Friends "Great location"

Reviewed by Allis of Ames on Mar 18, 2009

within walking distance of Darling Harbour and local transportation. Rooms were quiet. Common areas nicely decorated and spacious.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.03.09
Recommended Trip type: Family "Outstanding Value"

Reviewed by Thomas of Austin on Mar 9, 2009

Excellent in all respects

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.03.03
Recommended Trip type: Family

Reviewed by a Hotels.com guest on Mar 3, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.03.03
Recommended Trip type: All Others "Very Good hotel il a handy location"

Reviewed by A of London on Mar 3, 2009

This hote is next to Darling Harbour but on the city side - that makes it easy to get to from DH the city of Circ Quay. It's good value especially when the yoofer 30% off for over 3 nights. not worth paying for breakfast - try DH or bars on waterfront at Circ Quay. The staff were very friendly and willing to open up our room early after a long flight from UK. Internet access is pricey or a long queue for two free pcs in the lobby. The internet cafe across the road is better.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.02.26
Not recommended Trip type: All Others "Average Hotel, Frustrating Experience"

Reviewed by Margy of San Anselmo on Feb 26, 2009

I stayed at the Four Points for the last four days of a 10-day trip to Sydney. The hotel was pretty much what I expected it to be--an average tourist/conference hotel conveniently located near Darling Harbor. Unfortunately, during my visit, my room key demagnetized 8 (yes, that's a eight) times! Each time, I had to go and stand in a very long line at reception (the hotel was extremely busy)in order to get a new key. Each time, I was told the same thing--maybe something in my purse was demagnetizing the card (despite the fact that I kept my card in the back pocket of my jeans when out of the room or on a counter in the room). At least after the third time, they stopped asking for my passport! Sometimes the new key would work once, sometimes it would would several times. It may seem like a minor deal, but having to repeatedly go through the process of getting a new key is very frustrating (and time consuming). And although the people at reception were very nice, at no point was I offered a different room or compensation of any sort (not even a voucher for a drink at the bar). While I'd like to believe it was just an anomaly (as the people at reception said), I doubt I'll risk staying at the hotel again. Also, as a side note: the hotel is located on a one-way street, and I had several taxi drivers who could not figure out how to get there. (Luckily by that point, I knew my way around the city well enough to walk from a nearby intersection.)

Overall Rating

3.0 out of value="5"
  • 3.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.01.19
Recommended Trip type: All Others "Great hotel, excellent location"

Reviewed by Judy of Woodland Hills on Jan 19, 2009

This hotel was in an excellent location, walking distance to a great many restaurants, shops and sights. The hotel is clean and very inviting. The concierage service was very helpful. Staff was very welcoming.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.01.15
Recommended Trip type: All Others "First Class"

Reviewed by C of Sydney on Jan 15, 2009

Hotel is excellent. The staff are very courteous and the location is fantastic - right next to Darling Harbour. Would book this hotel again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.11.18
Recommended Trip type: All Others "Excellent courteous staff"

Reviewed by Joyce of Honolulu on Nov 18, 2008

The staff is most impressive, from the beginning at sidewalk to the end at sidewalk. Their pleasant attitude is to be commended. Everything was good except for two concerns. On the second night, my husband and I had experience some bites. I called the house department the next day, and we had experienced no more bites. From the first day, I had noticed that my bed spring was particularly soft and I could feel the metal at the bed's edge. We were too tired, arriving late at night and on the go all day early in the morning that we did not complain sooner. After a few nights of this, I complained. Staff (male and female) came to the room and examined both mattresses. They offered a room change, but we did not want the hassle of packing and unpacking. While we were out, they did change the mattresses. As a afterthought next day, I requested some comp; and they did comp one breakfast and late checkout.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 3.0 Hotel Condition
  • 4.0 Room Comfort
  • 3.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.06.30
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Jun 30, 2008

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.06.14
Recommended Trip type: Family "Perfect combo of Price, Location and Comfort"

Reviewed by Antuan of Georgia on Jun 14, 2008

This is the place to be. 15 mins from the Bridge/Oprah House. Within 10 minutes of everything in the Harbor. The cityside view is not bad. The bed rocks. We wanted to take it home. Free internet in the lobby.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.05.10
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on May 10, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 3.0 Hotel Condition
  • 3.0 Room Comfort
  • 3.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.04.08
Recommended Trip type: Romance

Reviewed by a Hotels.com guest on Apr 8, 2008

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 3.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.03.28
Recommended Trip type: Business "Great location, nice luxuries, can use improvement for business travelers"

Reviewed by Bert of Sonora on Mar 28, 2008

Rooms on floors 1-3 did not have in-room Internet connections available. I requested to be moved to a room that was Internet capable, which they promptly did. (You'd think the front desk would recognize me as a business traveler since I had a laptop case and no family, and would have given me such a room at check-in!) Given this hotel's location, right in Sydney's CBD, but also close to Darling Harbour, there are a lot of tourists. No fault of the hotel's, but shortly after midnight a group of drunken hotel guests came back to their room yelling, kicking doors and pulling do-not-disturb signs off doors.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.03.16
Recommended Trip type: All Others "Perfect Location!"

Reviewed by Jessica of Philadelphia on Mar 16, 2008

For the low price that I paid, the 4 Points Sheraton at Darling Harbour was both a beautiful hotel with amazing staff, and centrally located to everything I wanted to see in Sydney. After walking outside and taking a quick right turn, I was at the pedestrian walkway to cross over into Darling Harbour and take one of the frequent ferries to Circular Quay. The hotel was also close to the rail station at Town Hall, which made it easy to travel to the outlying suburbs in Sydney.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.01.06
Not recommended Trip type: All Others "Needs a lesson in customer service"

Reviewed by a Hotels.com guest on Jan 6, 2008

This hotel sucked! We were treated like we were some 20s that did not have a bank account. The customer service for this hotel was beyond a "they are having a bad day". I would never recommend this hotel to anyone, or any other Sherton for that matter.

Overall Rating

2.0 out of value="5"
  • 2.0 Hotel Service
  • 2.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.11.10
Recommended Trip type: With Friends "Four Points Sheraton"

Reviewed by Pat of California on Nov 10, 2007

This is a fine hotel, well situated in the city and the service was excellent. Rooms are very clean and teh staff was extremely helpful. It is quiet and well worth the price.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.11.01
Recommended Trip type: All Others "Nice Hotel in a good location"

Reviewed by Lola of Woodridge, IL USA on Nov 1, 2007

A nice hotel within a 5 minute walk to Darling Harbour and about a 15-20 minute walk to Sydney Harbour and the Rocks area. We enjoyed the location because it gave us easy access to restaurants and local attractions. You can catch the ferry at Darling Harbour and travel between there and Sydney Harbour/the Rocks with great ease. Our room had a city view and was a little cramped, they could do a better job of arranging the furniture, but it was very clean and overall a very nice hotel. Great staff that was very helpful.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.09.04
Recommended Trip type: All Others "Good hotel - good location"

Reviewed by a Hotels.com guest on Sep 4, 2007

Good hotel - good location

Overall Rating

1.0 out of value="5"
  • 1.0 Hotel Service
  • 1.0 Hotel Condition
  • 2.0 Room Comfort
  • 1.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.08.28
Recommended Trip type: All Others "Outstanding Hotel"

Reviewed by Brian of Maine, USA on Aug 28, 2007

This hotel is located in a perfect location for sightseeing. It is at Darling Harbour by the Aquarium . Near Ferry Terminal, Monorail, and Subway station. In downtown shopping area and within walking distance of Opera House and museums, etc. Staff extremely helpful. First Class restaurant. Would not hesitate to stay here again.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.07.10
Not recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Jul 10, 2007

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.06.25
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jun 25, 2007

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.05.10
Recommended Trip type: Business "Great Hotel for the Price"

Reviewed by Traveller of Virginia on May 10, 2007

The Four Points Sheraton Hotel in Sydney is a perfect hotel for the price as well as the proximity to things at Darling Harbour. All of the events and sites are in walking distance from the hotel via an overpass to the harbour. I would choose this hotel for future visits to Sydney.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2007.02.28
Recommended Trip type: All Others "Good place to stay close to Port Arthur Nat'l Park"

Reviewed by Bob of Honolulu, HI on Feb 28, 2007

While the room was small, it was clean and cool. the hotel staff were very nice and the food was quite good. Literally out the back gate of the Port Arthur Nat'l Park site.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Four Points by Sheraton, Darling Harbour, Sydney 2008.03.24
Recommended Trip type: All Others "Could not fault this hotel and what a fabulous location"

Reviewed by K of Cranleigh on Mar 24, 2008

This was a our introduction to Sydney. 10th floor overlooking Darling Harbour. Absolutely stunning! Efficient check in at 9.00AM, unpacked, breakfast and down to Darling Harbour all by 11.00 AM. Great location for Ferries, Paddy's market etc, the monorail and a nice walk up to QVB and Hyde Park. Hotel food excellent - buffet style, great seafood. Bit pricy but good. Most impotant of all the bed was really comfortable.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Four Points by Sheraton, Darling Harbour, Sydney 2009.09.28
Recommended Trip type: Business "Schitterend uitzicht over Sydney Harbour"

Reviewed by X of Heerlen on Sep 28, 2009

Net hotel met uitzicht over Sydney Harbour. Ruime - en stille kamer. Verbeterpunten zijn het ontbijt , druk en niet veel keus. Ietwat ongewone internet tarieven. Vreselijk duur en daarnaast kun je het eenmaal aangeschafte uur/dagtarief niet in je kamer gebruiken als je het voor de lobby aangeschaft hebt en omgekeerd. Ik raad je aan de LAN-verbinding op je kamer aan te schaffen.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2009.03.01
Recommended Trip type: All Others "Super! Jederzeit wieder!"

Reviewed by H of Hamburg on Mar 1, 2009

Sehr freundliches und hilfsbereites Personal, sehr umfangreiches Frühstücks Buffet. Sehr zentrale Lage. Waren 4 Nächte dort haben es sehr genossen. Mich hatte erst die Hauptstraße in Front des Hafens abgeschreckt, im gesammten Hotel merkt man aber nichts davon.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Four Points by Sheraton, Darling Harbour, Sydney 2008.11.27
Recommended Trip type: All Others "Vil gjerne tilbake"

Reviewed by S of Stavanger on Nov 27, 2008

Ypperlig beliggenhet. Med utikt over Darling Harbour, kort vei til Operahuset, ferjer og mange andre turistatraksjoner. Ypperlig

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

Enter stay dates for availability (Enter your travel dates)

mm/dd/yy
mm/dd/yy
Adults Children
age 18+ 0-17