"Great location, value, service"
Enjoyed weekend stay for a course. Really good value. Service excellent. One day my towels were not replaced. I called reception and warm towels appeared at my door in about 2 minutes. Also great free late checkout on Sunday - 5pm (this has to be requested at reception).Genuine Hotels.com guest review
A really fancy hotel, which was surprising given how cheap it was on a Friday night. In a lovely neighbourhood, with nice cafes and bars - not to mention the chocolate shops! Only 10 minutes walk from the Grand Place, although it isn't recommended to walk from the Gare du Midi in the dark like we did. Friendly reception staff and we were able to leave […] our bags after checking out. Spacious room with very comfy beds and tea-making facilities! Read moreGenuine Hotels.com guest review
Hairdryer was like being breathed on by a gnat but otherwise good facilities.Genuine Expedia guest review
"Looks better from the outside needs updating"
Annoyed that during booking i was told free wifi, but at the checkout they charged me, because i used the wifi and should have used a voucher which wasn't given to me and was not explained at check in !!!Genuine Hotels.com guest review
"Outstanding Stay at Hotel Du Grand Sablon"
This hotel exceeded all expectations. We arrived very early in the morning and the hotel straight away accommodated our request for an early check in. Our hotel room was lovely. We were placed in a newly renovated room on the 5th floor with a great view of the city. The hotel itself pays lots of attention to detail with candles burning throughout the […] evening in the lobby/reception area and the staff are very attentive. The location couldn't have been better with lots of main attractions close at hand including the metro station. We would definitely stay here again if we came back to Brussels. Read moreGenuine Hotels.com guest review
Rooms are old, circa 1986 but the worse part is there is no free WiFi as promised. They give you all the pass codes etc. on a little piece of paper but the log in page does not exist. I encountered this kind of misrepresentation, to put it mildly, all the time with European hotels. I just may have to go back to American hotel chains.Genuine Hotels.com guest review
"NH Hotel du Grand Sablon, Brussels"
Although we had a standard room it was well furnished with comfortable beds. The furniture was a bit 'scuffed at the edges' and the TV a bit antiquated but it had everything we needed and a good bathroom. The staff were wonderful in every way and the restaurant was also very good.Genuine Expedia guest review
"Excellent hotel and service"
As a very light sleeper, I did find the lack of good soundproofing between the rooms and floors disturbed my night's sleep. I could hear plug sockets being used, water flowing in adjacent bathrooms as well as the person above walking on the wooden floor. However, I couldn't fault the hotel, facilities provided and service that I received.Genuine Hotels.com guest review
Overall stay was very good, the bedrooms are a bit dated but very clean and have all the services of a 4 star. Breakfast was a very good choice and the late check out and late breakfast on a Sunday was a bonus.Genuine Hotels.com guest review
have stayed here before and like the hotel and love the area. little restaurants abound, the tram is just up the street and buses pass the hotel. metro is just a 10-15 minute walk away (train station taking you to trains going to paris/london and elsewhere is a bus ride away. only problem is their restaurant -- has gotten worse over time. i told them […] they needed to change the chef. Read moreGenuine Hotels.com guest review
"Disapointed by the rooms"
Upon arrival I did not get the double bed I asked for but got twin beds. They gave me another room with old dated furniture and a view on a wall in very bad conditions. We complained and decided to upgrade to the next category of rooms but there again the air conditioning was making an awful noise even when turned off. Hotel that needs a refurbishement. […] Staff was nevertheless helpful. Read moreGenuine Hotels.com guest review
"Nice hotel in Brussels"
Stayed one night on a business trip. Nice hotel. Couple of minor things: shower was kinda feeble and the bed was on rollers on a shiny floor (which made trying to sit up in bed and read a bit annoying) but basically a good hotel. There is free WiFi but it's only basic speed and limited to a certain number of MB (I think it was 100). You have to pay […] for the premium service to get more. Read moreGenuine Hotels.com guest review
"Nice and central location"
Room decor is a little dated but its well situated, quiet and staff were very good. Only down side was the mini bar fridge. If you move anything within it, you get charged! Not very helpfull if you want to use the space for somethng else. Stayed there for the grand prix. As brussels is a fair distance from Spa-Francorchomps it was quite cheep to stay […] there, and close to central station for the commute. Also very close to main square, restraunts and of course the all importiant manikan pis! Read moreGenuine Expedia guest review
"old style hotel experience"
large,but well organized. comfortable,spacious public spaces. great breakfast spread. spotless relaxing room;quiet rear sideGenuine Expedia guest review
I somehow managed to find the NH Weekend Extender offer covering a Sunday and Monday night rather than the usual Friday and Saturday. This gave breakfast and a free mini-bar for an amazing rate that could be cancelled. The Superior room was just that providing an excellent, spacious and comfortable room. Hotel is ideally located between the European […] area and Grand Place, both easily walkable although the walk back uphill from the Grand Place may not be everybody's cup of tea. You need to ask for the chef's cooked special to make breakfast not seem disappointing. Read moreGenuine Hotels.com guest review
"Not what it seems"
From the entrance one would think this was a 4-star hotel, however the single rooms at the front of the hotel smell very bad and do not have adequate furniture. There is a problem with the smell from the drains. The staff are very friendly. The breakfast was quite adequate. The larger rooms are much better - although still with the smell from the d […] rains. Read moreGenuine Hotels.com guest review
"Superb hotel at the best possible location"
Located near best Brussels attractions. Five star quality at a very reasonable rate. Friendly and helpful staff. Clean comfortable room. Highly recommended. However, we chose against their 25 euro breakfast and instead got very good breakfasts at less than half the price in cafes nearby.Genuine Hotels.com guest review
"Let down by poor room electrics"
Well located and very good lobby area giving impression of a quality hotel. But this impression was let down by the fact that the air conditioning did not work at all in the room - neither did the fridge. Breakfast not included in the room rate and a ludicrous €25 as optional extra. Gave that a miss. Room itself and bathroom was otherwise pretty good […] although had a TV that dates back to 1990. All hotels these days should have replaced their CRT TVs by now. Free WiFi a bonus. Follows on from poor experience in NH hotel in Turin so would put me off NH chain - they seem to offer more potential than experience showed to be the case. Bit of a let down. Pity. Read moreGenuine Hotels.com guest review
Great, affordable hotel on a square with plenty of pastry/chocolate shops.Genuine Hotels.com guest review
"Very good customer service, good breakfast"
Very friendly staff, very accomodative. Great central location, nice antique rooms. Mt flight landed in BRU at 8AM and despite having no early check in the saff helped and my room was ready while I was waiting with a complimentary coffee. Great treat after a very long trip.Genuine Expedia guest review
Great hotel in a perfect location located in Grand Sablon. Walking distance from all the hotspots in Brussels and also close to the Brussels Central Station so it is easy to get to every where.Genuine Hotels.com guest review
Our room was facing a square. The place was too much noisy. Looks like you sleep with the windows open.Genuine Hotels.com guest review
My third stay here . Nice friendly hotel and staff.Genuine Hotels.com guest review
Nice location, good view of SablonGenuine Hotels.com guest review
"Great value, ideal location"
We visited Brussels recently for a Wedding and this hotel was ideal. The location is a short stroll from the main square and given that Brussels can be quite expensive, this seemed great value for money. Note that there are a few "NH" hotels in Brussels so make sure that you have the right one!Genuine Hotels.com guest review
Great hotel for looking round Brussels, on lovely square with nice restaurants and bars for the evening, close to all the attractionsGenuine Expedia guest review
Good Location, easy to get to from Eurostar on foot and plenty of buses and trams available. The room we had whilst slightly tired was a good size and had all the things you could want in a hotel room. The breakfast was very good with a good selection of everything except if you want a cooked breakfast. Decent coffee, freshly squeezed orange juice not […] much you could complain about. For the money the hotel was very good value for money. Read moreGenuine Expedia guest review
"Excellent location, central to museums"
The. Corridors smelt of cigarettes. Quilte a lot of American students staying there.Genuine Expedia guest review
Really friendly staff and beautiful room. I had an extremely comfortable stay. The position of hotel was really central to Brussels - excellent!!Genuine Expedia guest review
"not up to my expectations"
the room was very small, with a single bed, one chair and not even a desk. The room was worn out and had not been renovated for a very very long time. service was OK. very disapointingGenuine Hotels.com guest review
"Not up to expectations"
Problem; should you trust in combination picture and official hotel rating? Not always. The things we could control as location was fine, but I must admit that the rooms was not up to what I would expect for a 4star hotel. Wallpaper was damaged, tiles broken and movable objects like lamps was damaged. On the positive side; the bed were very nice and […] the covers was warm and clean. The staff and breakfast was also very nice. In total; I would look for another place next time. Read moreGenuine Hotels.com guest review
I was just visiting on business and the location was great. The staff friendly and helpful and the room was a good size, nice and clean. Unfortunately the bar and restaurant was closed mid December until the middle of January (no food room service either), which was a shame as I hadn't been informed before and after a busy day didn't want to venture […] out. Paid in full online, but when checking out had to pay an extra local tax charge. Generally very good and will stay again because of location and cleanliness. Read moreGenuine Hotels.com guest review
"Warm friendly hotel"
Our room was upgraded due to Expedia requesting a twin room as opposed to a double which we requested. The staff were exceptional and I would definitely recommend this hotel to anyone looking for a just off centre location.Genuine Expedia guest review
The staff at reception has very limited knowledge and not helpful to tourist. The staff needs training to interact with tourist and must have adequate knowledge of the place and history.Genuine Hotels.com guest review
A pleasant hotel situated in the Sablon district and very close to everything. I was worried about the quality of the rooms having read trip advisor but I was on the 5th floor in a lovely refurbished room. I used the room for a business trip so spent very little time in the room but it suited me perfectly.Genuine Expedia guest review
"Ideal for a stay in Brussels"
The hotel was ideally situated for a tour around the city. The staff & service provided were excellent.Genuine Expedia guest review
"Good hotel but slightly old"
Good location to stay near major attractions. Within walking distance to central train station. Rooms were slightly old but comfortable. Staff pretty helpful. One major issue we had was that the water temperature changed extremely slowly. Had to literally wait 5 mins for the water to change from ice cold to warm.Genuine Hotels.com guest review
Before staying in this hotel i stayed at softer Brussels Europe which was amazing. I booked the deluxe room which is not very deluxe , more 3 star with very old furniture and fixtures. Also when i arrived at this hotel it smelled of sewage in the lobby which other guests were complaining about. Nothing but a big waste of moneyGenuine Hotels.com guest review
The hotel is a little tired in the decor, but the amenities are great (jetted tub, double sink, huge rooms, quiet). The location allows easy access from Central metro station and is easy walking distance to all sites/locations. Lots of great cafes and clubs nearby. Staff were professional and helpful. Rooms were very clean and comfortable.Genuine Hotels.com guest review
Just goodGenuine Hotels.com guest review
"Good hotel for business travel."
Staff is kind. It is easy to find the location. But, I felt a little but smell in my room.Genuine Expedia guest review
Good location within walking distance of the central square and nearby the Sablon that has a lot of nice restaurants and shops just downstairs. The room was clean and the beds were the most comfortable I have had in Europe. The lobby smelled a little funny walking through it, but the rest of the hotel including our room smelled clean.Genuine Hotels.com guest review
"Good Price, Great Hotel and Location"
I love this hotel, staff were friendly, clean and spacious room. The only thing I didn't enjoy is that my room window was next to a church and in the early morning I could hear the church bells... other than that it was great hotel.Genuine Expedia guest review
Great hotel. Very good location and staff were helpful and friendly . It was very reasonable and included a nice breakfast !Genuine Hotels.com guest review
"quiet, clean but expensive breakfast"
Clean functional, nice location quite a way from Grand Place. Breakfast good but stupidly expensive if not included in room price.Genuine Expedia guest review
Location was fantastic we were within walking distance to a wide range of tourist locations. Lots of reasonable priced Restraunt near by. The room was very spacious, clean and comfortableGenuine Hotels.com guest review
"Good hotel, somewhat unfriendly/unhelpful staff"
- Overall a very good hotel. - Excellent location, clean and confortable rooms. - Hotel staff was a bit disappointing. Seemingly friendly until you ask them to do something. - We arrived at 4.30 pm; the room was not ready!! We had to wait for 15 min at the lobby for room cleaning.Genuine Expedia guest review
"Great location and nice rooms"
The Sablon costs a bit more but the hotel's location is worth it. A very enjoyable stay.Genuine Hotels.com guest review
"Dated decor for sure"
My stay was meh.... *sigh* I am single business traveler and I was unimpressed. The carpet in the room made the room smell musty and old. Decor is dated and just sad. I was particularly unimpressed by the awful shower curtain in the bathroom and my lumpy bed. It was all just so tired and in need of renovation. Nonetheless, the location is good and well […] connected by tram, buses etc. The hotel staff were welcoming and professional. It is sad that the rooms are so drab. This is a 3 star establishment. Read moreGenuine Hotels.com guest review
Hotel in a great position close to all sights. Even with the Jazz Festival on with bands in the Sablon Square and in the hotel the rooms were very quiet. Staff very friendly.Genuine Hotels.com guest review
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