The room was very spacious and clean. Bathroom was huge compared to other hotels. Breakfast area is small for the size of the hotel and does not accommodate many people, esp. families.Genuine Expedia guest review
"Nice place to stay"
The room was very clean and the motel was conveniently located. The walls are a little thin and the breakfast area was too small for the number of guests.Genuine Hotels.com guest review
This hotel is well placed to access all Williams has to offer. Children enjoyed the pool and hot tub.Genuine Hotels.com guest review
Our room smelled of smoke even though it is a nonsmoking hotel. Breakfast was super crowded and not very functional. Food was OK. Staff was OK. I probably would not stay there again.Genuine Hotels.com guest review
"No elevator to second floor rooms....."
We were assigned a room. When we got to the room it was on the second floor with no elevator. We had two small children with us so I went back to the front desk and asked why they didn't put us in a first floor location since we had two children.... The staff said they were not able to see on our reservation thru hotels.com that we had children with […] us. The staff did not even offer to have us moved. The hotel was clean, our room was clean. The pool/hot tub was clean. There were towels available by the pool. There was limited seating in their morning breakfast area and it was crowded so we decided to eat elsewhere. Read moreGenuine Hotels.com guest review
It was a very pleasant stay. Convenient location if traveling up to the Grand Canyon.Genuine Hotels.com guest review
"Grand Canyon Vacation"
Stayed in Williams on our way to Grand Canyon - actually stayed here again on our way back.Genuine Expedia guest review
"leaks galore and dirty carpets"
This hotel was conveniently located but had aweful dirty and sticky carpets. So dirty that the kids and I had to keep washing our feet or wear shoes to keep them from turning black/brown. It rained and the light fixture next to the bed and a crack in the entry doorway had non stop leaks. You could see the water gathering on the roof above our heads. […] A manager is supposed to call regarding this. Read moreGenuine Hotels.com guest review
"Close to everything in Williams"
Stayed two nights and found this motel to be very comfortable, clean and convenient to everything we wanted to do in Williams. Staff was very friendly and helpful and the breakfast was more than adequate with a good selection of quality food items. I'd stay at this Quality Inn again for sure if I pass through Williams. If you are going to use the Grand […] Canyon Railway, this is the BEST place to stay. Read moreGenuine Hotels.com guest review
I have to praise the employee running the breakfast. The breakfast was packed with people, but she kept things moving and it was good. We had the usual loud banging person or family making noise up and down the hallway around 2300-0000hrs, but it only lasted about 10-15min.Genuine Hotels.com guest review
Had a bad experience here. 1. Was given a room to check in and found out the room was not tidy from the last customer. 2. The second room we got the air conditioning was not in operation. Found the comforter had lots of tiny hairs. Brought it up to the staff and was given the third room 3. Found the carpet had bread crumps, and worst of all someone […] else toe nails. The toilet and bath tub were cloaked. The back of the shower curtain had lots of long hairs. Read moreGenuine Expedia guest review
"good price, clean room, great breakfast"
Great overall for the price - excellent free breakfast!Genuine Hotels.com guest review
"Nice option to the Train Package, nice town to eat"
The hotel is nice, but paper thin walls. Very noisy.....all night long.Genuine Hotels.com guest review
"convenient to town of Williams"
The continental breakfast needs some improvement, additions and eliminate the "eggs".Genuine Expedia guest review
"Nice place to land."
Room and beds were great. Room was the same as the reservation. Very satisfying.Genuine Expedia guest review
I would recommend this place to friends and family. All the staff are nice, friendly and professional.Genuine Hotels.com guest review
Hotel facilities, staff and location were just fine.Genuine Expedia guest review
"Cozy one night stop hotel"
This is the perfect hotel for a one stop night at Williams. Simple and basic but very clean and comfortable after a long drive from Las Vegas. Breakfast included also a good extra.Genuine Expedia guest review
"Convenient to railroad station to Grand Canyon."
Good for the price.Genuine Hotels.com guest review
"It's a hotel"
The beds were comfortable. The shower curtains needed better cleaning or replacing as hair from prior guests was found.Genuine Hotels.com guest review
The hotel is located right off interstate . Just opposite side of interstate to downtown restaurants and shops. And only 1 hour away from Grand Canyon. Awesome breakfast!Genuine Hotels.com guest review
great place to say, near all the attractionsGenuine Hotels.com guest review
"One of the worst"
Horrible stay, nothing more to say!Genuine Hotels.com guest review
"Clean, comfortable room"
The room was clean and comfortable. Close to Route 66 and only an hour away from The Grand Canyon. They serve a complimentary breakfast with waffles you can make yourself. The pool was under reconstruction. Nice place to go to after a long day of hiking at The Grand Canyon.Genuine Expedia guest review
Response by Quality Inn We're glad to hear you enjoyed your stay. We value the opinions of our guests and hearing that your stay was pleasant is always good to hear. Thank you.
Good overnight stop for visiting Grand Canyon !!Genuine Hotels.com guest review
Response by Quality Inn Thank you for your review. We appreciate the feedback.
I am happy with most of service EXCEPT the big issue was the toilet was broken and they have no maintenance service at night available to fix. So the answer from them is nothing they can do. Make the complaint with manager in the morning get told to talk to Hotel.com. that is annoying. Other than that all good.Genuine Hotels.com guest review
Response by Quality Inn Dear traveler, i apologize for the inconvenience you experienced. We are working with our front desk staff to ensure that issues such as yours, get handled more promptly. Thank you for your feedback.
"NEW HOTEL IN PEACEFUL AREA"
HOTEL 90% FINISH. THEY ARE VERY BUSY WITH TOUR BUS PASS .SO BOOK EARLY. HOT BREAKFAST ,MANY CHOICES . QUIT LOCATION BUT VERY NEAR TO TOWN. I WOULD BOOK AGAIN AFTER THEY FINISH THERE POOL& SPA .Genuine Hotels.com guest review
Response by Quality Inn Thank you traveler. We are always pleased to receive feedback such as yours. We are near the end of our improvements for this year and as you stated, once the pool is done in May, everything will be perfect.
"Pool under renovation"
We were just staying one night for an early morning departure to Grand Canyon. This hotel was in the town of Williams which offered many restaurants & gift stores plus Bearizona (which I highly recommend). Hotel staff was friendly & rooms were clean. Good value for the price. Only negative was that the pool/hot tub was under renovation so we were not […] able to use. My 6 year old was disappointed but all worked out. Read moreGenuine Expedia guest review
Response by Quality Inn I'm sorry to hear that your little one could not use the pool. We do have to make the necessary improvements in order to guarantee the safety of our guests; I hope you understand. We are happy to hear that the rest of your stay was enjoyable though.
"weeend with grandkids"
Picked this hotel for kids because it showed swimming pool/hot tub. Kids were disappointed the pool area was closed under construction. Otherwise location, breakfast , and room were good.Genuine Hotels.com guest review
Response by Quality Inn Traveler, we're sorry to hear about the disappointment with the pool and hot tub. Our pool is seasonal and will be open in May. During the time it is closed, we've decided to undertake a complete remodel of the pool to improve the overall experience for all guests.
"not bad for what it is."
Decent place to stay. Free breakfast is a joke. It serves the purpose.Genuine Hotels.com guest review
If you bring your own beverage that needs an opener bring your ownGenuine Hotels.com guest review
Response by Quality Inn Thank you for your review. We appreciate the feedback. We have invested in bottle and wine openers for guest use.
"Quality Inn Williams AZ"
Easy check in. Nice hotel. Will stay there again on our next road trip.Genuine Hotels.com guest review
Response by Quality Inn We appreciate the very kind comments. Thank you for your review.
"Hotel staff were amazing."
The hotel staff was amazing and very helpful in suggesting activities in the area. They helped make our vacation very memorable. Thank you Ken!Genuine Expedia guest review
"Good value for money"
Walls were a bit thin as we could hear folks in the next room arguing through the night.Genuine Hotels.com guest review
ad did not say the spa and pool was closed (reason for choosing this hotel)breakfast wasGenuine Hotels.com guest review
Response by Quality Inn Dear guest, Thank you for your review. I'm sorry you didn't get to enjoy our pool and spa, however, it is seasonal and will be open in May.
"Clean, comfortable room."
Checked in with the idea of going to Grand Canyon to see the sunset. Unfortunately it started snowing with a little hale added in. We spent the late afternoon and evening in the room. Luckily we had cable TV and free WiFi. This hotel doesn't have all the amenities of a 4 star hotel such as lush, thick towels but then again we didn't pay the higher cost […] of a luxury hotel. It did have clean rooms and very comfortable beds. Also it is just a short drive to the Grand Canyon. Read moreGenuine Expedia guest review
The hotel was good for the price! I need it a toothbrush, but they did not have any moreGenuine Hotels.com guest review
We had a lovely 2 night stay at this hotel. Room was clean and comfortable for the price I paid. Breakfast was very typical of the free breakfasts. Would stay here again.Genuine Hotels.com guest review
Horrible. Dirty towels. Dirty bed. Dirty shower. Disgusting.Genuine Expedia guest review
Response by Quality Inn Dear guest, I'm not sure of the issues you had but he have improved the quality of all areas in which you've pointed out. We operate in the best interest of our guests and are very sorry that you did not enjoy your stay.
"Nice quiet place."
Everything was great about this place. The only thing negative I can say is that the hotel should consider putting up signs just outside the corridor door to get smokers to move away from the door way when smoking. When my wife and I came out of the corridor there were three people smoking we had to weave around them. The smoke made us sick. I acknowledge […] their right to smoke but they should have courtesy not to smoke there when there are other places near by they could go and smoke if they want to. Read moreGenuine Hotels.com guest review
"Decent hotel with a few disappointments"
The hotel staff was extremely courteous with every encounter. Unfortunately, the room walls were very thin and we could hear a lot of noise from people on either side. When we called to ask the hotel staff to notify them in the middle of the night, they took care of it right away. The breakfast buffet was okay, but had a limited amount of selection […] as well as tables to sit at. Read moreGenuine Expedia guest review
"Hotel is OK, had bad experience"
Our heater wasn't working in the room, which led to a midnight switch to another room whilst the kids slept. There wasn't any follow-up the following day. Their location is fine, the hotel felt clean, the hallway doors didn't close, and their breakfast is just below average, but the issue we had with the A/C-heater makes it so we won't go back.Genuine Hotels.com guest review
"Near Grand Canyon"
Excellent value for the money, VERY clean and above our expectations!Genuine Hotels.com guest review
"Nice clean hotel, reasonable price"
Very nice and quite. Excellent breakfast, great service. Very satisfiedGenuine Expedia guest review
"Happy Customer, will stay here again!"
The location was fantastic right off the highway and only a 50 minute drive to the Grand Canyon. The staff was friendly but we were especially impressed with the lady running the breakfast, she was friendly and very helpful. Will definitely stay here again. The train station was very close but we didn't have time to take the train to the Grand Canyon, […] next time will do it! Read moreGenuine Hotels.com guest review
Very pet friendly tooGenuine Hotels.com guest review
hotel was easy to find, the pool was not. Had a great time there. The second floor is kinda creaky, but a nice place to stay.Genuine Expedia guest review
"I would stay here again!"
Overall was happy with our stay. The room was great value for the price, no amenities (pools were closed). The service was great and the breakfast was good but the room was so crowded we had to eat the food from our laps and also shared a table with an elderly couple. I did love the fact that we were on the north side of the freeway away from the noise, […] train, people, etc. We were very close to shops (5 min drive) and railroad. Read moreGenuine Hotels.com guest review
was close to downtown Williams and the freeway. Room was comfortable and clean and quiet. Continental was fair and maintained by an attendant the whole time served. Good short stay.Genuine Hotels.com guest review
"Nice place for the price!"
Nice cozy room with nice views. Very quiet area and good breakfast including hot items.Genuine Hotels.com guest review
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