Good overnight stop for visiting Grand Canyon !!Genuine Hotels.com guest review
Response by Quality Inn Thank you for your review. We appreciate the feedback.
I am happy with most of service EXCEPT the big issue was the toilet was broken and they have no maintenance service at night available to fix. So the answer from them is nothing they can do. Make the complaint with manager in the morning get told to talk to Hotel.com. that is annoying. Other than that all good.Genuine Hotels.com guest review
Response by Quality Inn Dear traveler, i apologize for the inconvenience you experienced. We are working with our front desk staff to ensure that issues such as yours, get handled more promptly. Thank you for your feedback.
"NEW HOTEL IN PEACEFUL AREA"
HOTEL 90% FINISH. THEY ARE VERY BUSY WITH TOUR BUS PASS .SO BOOK EARLY. HOT BREAKFAST ,MANY CHOICES . QUIT LOCATION BUT VERY NEAR TO TOWN. I WOULD BOOK AGAIN AFTER THEY FINISH THERE POOL& SPA .Genuine Hotels.com guest review
Response by Quality Inn Thank you traveler. We are always pleased to receive feedback such as yours. We are near the end of our improvements for this year and as you stated, once the pool is done in May, everything will be perfect.
"Pool under renovation"
We were just staying one night for an early morning departure to Grand Canyon. This hotel was in the town of Williams which offered many restaurants & gift stores plus Bearizona (which I highly recommend). Hotel staff was friendly & rooms were clean. Good value for the price. Only negative was that the pool/hot tub was under renovation so we were not […] able to use. My 6 year old was disappointed but all worked out. Read moreGenuine Expedia guest review
Response by Quality Inn I'm sorry to hear that your little one could not use the pool. We do have to make the necessary improvements in order to guarantee the safety of our guests; I hope you understand. We are happy to hear that the rest of your stay was enjoyable though.
"weeend with grandkids"
Picked this hotel for kids because it showed swimming pool/hot tub. Kids were disappointed the pool area was closed under construction. Otherwise location, breakfast , and room were good.Genuine Hotels.com guest review
Response by Quality Inn Traveler, we're sorry to hear about the disappointment with the pool and hot tub. Our pool is seasonal and will be open in May. During the time it is closed, we've decided to undertake a complete remodel of the pool to improve the overall experience for all guests.
"not bad for what it is."
Decent place to stay. Free breakfast is a joke. It serves the purpose.Genuine Hotels.com guest review
If you bring your own beverage that needs an opener bring your ownGenuine Hotels.com guest review
Response by Quality Inn Thank you for your review. We appreciate the feedback. We have invested in bottle and wine openers for guest use.
"Quality Inn Williams AZ"
Easy check in. Nice hotel. Will stay there again on our next road trip.Genuine Hotels.com guest review
Response by Quality Inn We appreciate the very kind comments. Thank you for your review.
"Hotel staff were amazing."
The hotel staff was amazing and very helpful in suggesting activities in the area. They helped make our vacation very memorable. Thank you Ken!Genuine Expedia guest review
"Good value for money"
Walls were a bit thin as we could hear folks in the next room arguing through the night.Genuine Hotels.com guest review
ad did not say the spa and pool was closed (reason for choosing this hotel)breakfast wasGenuine Hotels.com guest review
Response by Quality Inn Dear guest, Thank you for your review. I'm sorry you didn't get to enjoy our pool and spa, however, it is seasonal and will be open in May.
"Clean, comfortable room."
Checked in with the idea of going to Grand Canyon to see the sunset. Unfortunately it started snowing with a little hale added in. We spent the late afternoon and evening in the room. Luckily we had cable TV and free WiFi. This hotel doesn't have all the amenities of a 4 star hotel such as lush, thick towels but then again we didn't pay the higher cost […] of a luxury hotel. It did have clean rooms and very comfortable beds. Also it is just a short drive to the Grand Canyon. Read moreGenuine Expedia guest review
The hotel was good for the price! I need it a toothbrush, but they did not have any moreGenuine Hotels.com guest review
We had a lovely 2 night stay at this hotel. Room was clean and comfortable for the price I paid. Breakfast was very typical of the free breakfasts. Would stay here again.Genuine Hotels.com guest review
Horrible. Dirty towels. Dirty bed. Dirty shower. Disgusting.Genuine Expedia guest review
Response by Quality Inn Dear guest, I'm not sure of the issues you had but he have improved the quality of all areas in which you've pointed out. We operate in the best interest of our guests and are very sorry that you did not enjoy your stay.
"Nice quiet place."
Everything was great about this place. The only thing negative I can say is that the hotel should consider putting up signs just outside the corridor door to get smokers to move away from the door way when smoking. When my wife and I came out of the corridor there were three people smoking we had to weave around them. The smoke made us sick. I acknowledge […] their right to smoke but they should have courtesy not to smoke there when there are other places near by they could go and smoke if they want to. Read moreGenuine Hotels.com guest review
"Decent hotel with a few disappointments"
The hotel staff was extremely courteous with every encounter. Unfortunately, the room walls were very thin and we could hear a lot of noise from people on either side. When we called to ask the hotel staff to notify them in the middle of the night, they took care of it right away. The breakfast buffet was okay, but had a limited amount of selection […] as well as tables to sit at. Read moreGenuine Expedia guest review
"Hotel is OK, had bad experience"
Our heater wasn't working in the room, which led to a midnight switch to another room whilst the kids slept. There wasn't any follow-up the following day. Their location is fine, the hotel felt clean, the hallway doors didn't close, and their breakfast is just below average, but the issue we had with the A/C-heater makes it so we won't go back.Genuine Hotels.com guest review
"Near Grand Canyon"
Excellent value for the money, VERY clean and above our expectations!Genuine Hotels.com guest review
"Nice clean hotel, reasonable price"
Very nice and quite. Excellent breakfast, great service. Very satisfiedGenuine Expedia guest review
"Happy Customer, will stay here again!"
The location was fantastic right off the highway and only a 50 minute drive to the Grand Canyon. The staff was friendly but we were especially impressed with the lady running the breakfast, she was friendly and very helpful. Will definitely stay here again. The train station was very close but we didn't have time to take the train to the Grand Canyon, […] next time will do it! Read moreGenuine Hotels.com guest review
Very pet friendly tooGenuine Hotels.com guest review
hotel was easy to find, the pool was not. Had a great time there. The second floor is kinda creaky, but a nice place to stay.Genuine Expedia guest review
"I would stay here again!"
Overall was happy with our stay. The room was great value for the price, no amenities (pools were closed). The service was great and the breakfast was good but the room was so crowded we had to eat the food from our laps and also shared a table with an elderly couple. I did love the fact that we were on the north side of the freeway away from the noise, […] train, people, etc. We were very close to shops (5 min drive) and railroad. Read moreGenuine Hotels.com guest review
was close to downtown Williams and the freeway. Room was comfortable and clean and quiet. Continental was fair and maintained by an attendant the whole time served. Good short stay.Genuine Hotels.com guest review
"Nice place for the price!"
Nice cozy room with nice views. Very quiet area and good breakfast including hot items.Genuine Hotels.com guest review
"Service was excellent"
Hotel staff is wonderful, very friendly but breakfast was ok.Genuine Hotels.com guest review
"Just What We Needed"
We needed a place to stay for our overnight trip. This location was perfect. Staff is exceptionally friendly, the room extremely comfortable, and lots of extras for the price. The only thing we didn't know was the location of the blankets, which we discovered the next day was in the dresser drawers. Extra plaudits to both our sign-in and sign-out h […] ostesses. Read moreGenuine Expedia guest review
"Nice, close to Grand Canyon"
Very nice and clean hotel, friendly staff, great breakfast included in the room price. Wish I could stay longer, but I'll be back soon...Genuine Expedia guest review
"Reasonable rates. Only an hour drive to the canyon"
My husband and I took a spontaneous trip to the Grand Canyon. The rate for this hotel was very reasonable and the room was clean. The heater did kinda smell a little bit. But nothing that we couldn't stand. We will for sure stay here again if we come back to the canyon.Genuine Expedia guest review
A very nice place to stay on the way to Grand Canyon. Love the historical small town with route 66. And the breakfast was awesome!Genuine Hotels.com guest review
"Long trip home!"
We were driving home from California to Texas & we decided to get a reasonable room for the night in Arizona near the Grand Canyon. We'd looked at places with billboards for clean inexpensive rooms & they didn't look like a place we'd want to stay. So I went on Expedia & checked out rooms. This room was nice, on the first floor, and very clean. They […] advertised complimentary breakfast.until 9:30 but at 8:30 they only had 1 sausage patty, cereal & juice left. This was the ONLY negative, but we were ready to start our long drive. Read moreGenuine Expedia guest review
too far away from Grand Canyon, 45 minutes' driveGenuine Expedia guest review
"Near the Grand Canyon Railway depot"
The hotel was okay, but the receptionist was crying due to exhaustion the night we checked in. The hotel was quite noisy, with footsteps pounding over our heads, and the fire alarm went off 3 times during the night. The breakfast was fine, and the convenience to the train was good. Okay for a brief stay, but no luxury.Genuine Hotels.com guest review
I was very pleased. I wouldn't mind staying again. The staff were very friendly.Genuine Hotels.com guest review
"removed from town, yet easy to access"
on the way to the canyon, and convenient to Williams without congestion. ThanksGenuine Hotels.com guest review
Very good!Genuine Hotels.com guest review
"Good for a night stop"
Needed a place near grand canyon for night. Fair choice. Nothing special, but clean. Had trouble with card key. Had to push on card as I pulled out to get green light. The TV cable was having a bad day so limited channels with drifting screen. Already late so let it go.Genuine Expedia guest review
"Good for price"
Guest room in good condition and felt clean.It was totally worth the $$$.Genuine Hotels.com guest review
"The best surprise for the Price!"
We checked in less than 5 minutes! Our keys and paper work were prepared and it was very helpful because we drove 5 hours- Dina, front desk clerk was very pleasant and greeted us with smile! The lady who takes care of Morning Breakfast was on top of things and very nice too. The breakfast has waffles that you make ( wish they have more than 1 waffle […] maker) sausage and ham. Not bad for free breakfast. Read moreGenuine Hotels.com guest review
"Good location and price"
Loved the comfy bed! I would have liked a refrigerator and microwave in the room. We enjoyed the breakfast, however, because of repairs or remodeling it was very noisy in the breakfast area adjacent to the work area.Genuine Expedia guest review
"It was a ok stand"
No ones fault but there was remodeling. We could really sleep because there was a baby cry right next door to us. The breakfast area is very small. But over all it was okGenuine Expedia guest review
Hotel has nice breakfast in the morning.Genuine Expedia guest review
"much better than expect"
I think they are remodeling. it is better than I expect. the ac is very quiet. much better than maswik (too old and noisy) and GCR hotel (expensive, clean but noisy ac).Genuine Expedia guest review
"Nice Hotel near The Poler Express Train Ride"
The hotel was a very nice and clean hotel. The people there were very helpful and nice. The breakfast was great and my grand kids enjoyed it. This hotel was perfect were it was because it was close to The Poler Express Train Ride we took. My whole family was very happy with the hotel.Genuine Expedia guest review
Nice little hotel, if you get a good deal. Clean and modern enough. Friendly staff. Even no problem with freeway noise, in spite of proximity. Walls a bit thin, so neighbor snoring could be heard easily.Genuine Expedia guest review
"Bad position and price too high"
I'd a reservation by Expedia for a king size bedroom but the hotel has only rooms with 2 beds. Moreover the price was too high for an hotel that is positioned far from the center of the citiesGenuine Expedia guest review
"Awesome deal for the price!"
For a pet-friendly hotel was amazingly clean and without stains, smells and other pet-associated assaults to the senses. Mattresses were on the cheaper side but newer and not broken down at all. If u need a place that can accommodate your pet this place is awesome and doesn't even have a pet deposit!!! Great dealGenuine Expedia guest review
this hotel was in my opinion extremely over priced. It felt more like a motel than a hotel. And it was far away from the down town. I was not very impressed. And for that comfort I would stay at a motel the next time.Genuine Expedia guest review
"O.K. For the price. Hotel name was deceiving."
The name of the hotel is Quality Hotel not Grand Canyon Quality Hotel like it's listed! This led me to believe it was closer to the Grand Canyon than it actually is. A little old and run down but clean and nicely priced. Staff were avarage. Just here's your room...didn't even tell us they had a continental breakfast or thanks come again. very avara […] ge! Read moreGenuine Expedia guest review
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