it was awful. The room stunk because the carpet was wet and moldy when we got there :(Genuine Expedia guest review
"cheap, like it's price"
Near airport, cheap, and front desk is very nice. However, I booked a nonsmoking room but it give me a smoking room. Quilt is full of smoking holes, and toilet papers are terrible..Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning, Thank you for responding to our survey. Please accept my apology for the smoking room you were given. We will try harder on your next visit to make it as enjoyable as possible. Sincerely, Rovena Mitchell-GM
Convenient, inexpensive, clean. A bit noisy from adjacent room and floor above.Genuine Expedia guest review
"where not to go"
The rooms had smoke damage and smell everywhere. Bed cover's had burns from smokers. Who know what else on the floors, breakfast was at an other hotel. but same lot, no coffeemaker in the rooms. tubes needed to be cleaned better and towels, pillows and walls dirty.Genuine Hotels.com guest review
"Classy, regardless of price"
Were on a road trip and are staying in the cheapest hotels possible the whole way, while staying near our major city destinations. So far this is the best hotel we've stayed in, and also the cheapest. When we got there, they had misplaced our reservation, so they had sold out their double rooms. They "upgraded" us to a king room with a pullout couch, […] which didn't exactly work with 3 of us, so they upgraded us again to a suite. An $80 suite is fine by me! The room was gorgeous and huge, very clean, plenty of amenities like towels, really fast wifi, and it didn't hurt that they had a gym and an indoor pool. Honestly, if you're okay with saving 100 bucks by staying 20 mins away from DC, go here. Read moreGenuine Hotels.com guest review
"great spot for penn relays."
room was clean, service was not great but it was fair.Genuine Hotels.com guest review
The room was clean, however when I first checked in (at 10:30 at night) they said they were still cleaning it after doing maintenance on it that day. The doors didn't close completely. There is a continental breakfast, but it is located at the quality inn next door. The airport shuttle was great. The front desk staff was helpful with regards to public […] transportation. Read moreGenuine Hotels.com guest review
"Cheap and easy access to phily!"
Great hotel, came in for a one night stay for work training. Comfortable and nice cheap stay!Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning, Thank you for responding to our survey. We appreciate your business and look forward to seeing you again. Sincerely, Rovena Mitchell-GM
"Worst service ever !!!!"
I first try to call the hotel from the airport for the shuttle but no answer. I continue to call for over 15 minutes . I have to get a cab and spend $15 for one mile trip . When I get there the person behind the counter is helping another person and you can tell he has just woken up . He also keeps making mistakes . I ask about calling for the shuttle […] he just says our phones are acting up no apology I know he was just sleeping threw the rings . He finally checks me in . I get a non smoking room because I don't smoke ! But then calls saying he dosnt have my imformation . I check out about 30 min later he says it was a computer issue but he found my info !!! You can still knock !!!! They are supposed to have continental breakfast but nothing but coffee !!! The bathroom was not even close to being clean !!!! I would never stay here again !!!!! Read moreGenuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: Thank you for responding to our survey. The front desk agent has been reprimanded and I am so sorry for any inconvenience you experienced. Please accept my sincere apology. Sincerely, Rovena Mitchell-GM
"Close to Philadelphia airport, yet fairly quiet."
Excellent value. Good continental breakfast.Genuine Hotels.com guest review
There is no such thing as a non smoking room at this motel! My infant had respatory problems and ended up in the hospital after staying here.Genuine Hotels.com guest review
"Hotel just for sleeping"
The room was clean and the beds were very comfortable. This hotel is priced to sleep, there are no other amenities . The continental breakfast was a little strange ( bar attached) people drinking at 8am other than that it was okGenuine Expedia guest review
"Quick stop outside of the city"
Cheap price therefore you get cheap accommodations. Good breakfast and free shuttle to the airport and back. Train to the city is $12 round trip per person. City 12hr parking is available for same price. You make the choice.Genuine Expedia guest review
"perfectly adequate for its purpose"
It's an EconoLodge. It's not the Ritz. A clean place to sleep at a reasonable price? Yeah. My only quibble is that it was noisy, but I was in an end room right next to a highway, so I think other rooms were probably much quieter. And the shower was quite literally the best, with phenomenal water pressure and a great showerhead.Genuine Hotels.com guest review
"Non-Smoking = Today, it's "Non-Smoking""
Quick location to the airport and offered convenient shuttle service and cheap overnight parking, so that was nice. However, my non-smoking room definitely use to be a smoking room and they did a poor job removing the smell. It was clean, but just smelled. I was there only one night, so I didn't complain, but I left the next morning smelling like an […] ash tray. Read moreGenuine Hotels.com guest review
The room looked unclean- hairs and stains on the sheets and sticky stuff on the sink. There was no breakfast set out in the morning.Genuine Hotels.com guest review
"Choose another place"
First off the hotel is in a semi-remote area so you definitely need a car. Once we got there, the first room we were given had visible black mold growing near the bed (wallpaper was coming off and showed the mold). Second room they have us, the door wouldn't close and lock properly. About a 2-3 inch gap near the bottom corner. Finally they gave us a […] workable room. The place has a slight smell and needs a serious overhaul. Breakfast was limited but ok. I would highly recommend you to stay somewhere else unless you have no choice. It's ok for the overnight stay as long as you don't care for any amenities or cleanliness. Big mistake staying here. Read moreGenuine Hotels.com guest review
"you get what you pay for."
Stayed here because flight was cancelled and this hotel had a shuttle to the airport. Towels had dark hair on them so decided to use my own towel which I fortunately had with me. Some dirt/hair in the bathroom corners. Staff were friendly though.Genuine Hotels.com guest review
"Close to phl airport"
The hotel is OK. Breakfast is good but the mattress is sagging.Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning, Thank you for your response we will be making changes to our hotel soon. Thank you, Rovena Mitchell-GM
"Worth the Money for One Night"
My flight got cancelled so I booked this hotel at the last minute. It's close to the airport and the airport shuttle is very convenient. The service is good, though the breakfast is quite far (in quality inn next door). The room is clean, but everything looks old. In general, this is not a great hotel. but I think it is fine for staying one night and […] worth what I paid for. Read moreGenuine Hotels.com guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: I appreciate your comments and we are working on improving the look of our hotel. Sincerely, Rovena Mitchell-GM
"Close to PHL"
I got in late from PHL on a cold winter night. I had to stand outside the building at a window to check in. I was not asked if I wanted a room for non-smokers and ended up with one that smelled terrible.Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: I would like to apologize for the inconvenience you experienced. The front desk agent has been reprimanded for not giving you the service you deserved. I am very sorry you received a smoking room which are very difficult to keep refreshed. Again, please accept my deepest apology. Sincerely, Rovena Mitchell-GM
"Ok as a hotel, it was close to the airport"
It advertised a microwave/coffee maker/fridge in each room. Someone forgot the microwave & coffee maker in my room. The bathroom was clean, but the towel rack fell off the wall literally as I grabbed a hand towel. The main door into the room had a gap of space that I cold literally put a pack of matches in (I did) all around the door. Light and cold […] air came through it. The rest of the room was clean and kept. Kudos to housekeeping for their work! Read moreGenuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: I am sorry that the room you received did not have a microwave and coffee maker someone did not do their job and was reprimanded for this oversight. Our hotel will be doing some improvements in the near future and hopefully we can give you a more plesant stay on your return visit. Sincerely, Rovena Mitchell-GM
It was the best place to stay because it had inexpensive availability despite the electricity being out in hundreds of thousands of homes in the Delaware Valley. The heater worked well enough to heat the room, despite very cold temperatures outside. The ladies at the desk were terrific, the best customer service attitudes in a hotel you can find. The […] location is easy to access from main roads, which is important with all the snow and ice that was around at the time. The rooms were clean. Stayed 2 nights in 2 different rooms. Read moreGenuine Hotels.com guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: Thank you so much for the kind compliments you have given our hotel. We will continue to try our hardest to give you the best service we can. Sincerely, Rovena Mitchell-GM
"GOOD, STAFF PERSONAL GREAT"
staff help me, kind, helpfull, they helped me to get a copies.Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Thank you so much for your comments about our staff. I will make sure the door and tv problems are corrected. Sincerely, Rovena Mitchell-GM
"Good, Cheap, Safe, No-Frills Hotel"
Well, I picked this hotel because it was the cheapest near the airport. I wasn't expecting glamour, of course. I just needed a room to sleep in that was safe and clean. I wasn't disappointed. While the TV looks like it was from about 1992 and some of the furniture was a little banged up, the room was clean and secure and the hotel staff was friendly, […] helpful and accommodating. If you are looking for a hotel near the airport with the same criteria, don't hesitate to book a room here! Read moreGenuine Hotels.com guest review
"Close to airport"
It was ok, is close to airport, but could have microwave oven, and small frig.Genuine Hotels.com guest review
Small truck parking area, understandable for the area. Bathtub had a very slow drain. Overall nice hotel.Genuine Hotels.com guest review
The room were dirty and they smelled also very noise. The hotel has signs for continental breakfast from 5:30 to 9:30 and all they had was coffee. I am very disappointedGenuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: First let me apologize for any inconvenience you experienced. The housekeeper has been reprimanded, did you report the nosie to the front desk agent? If there was a room making noise we would of handled the situation if given the opportunity. The continental breakfast is from 5:30 to 9:30 am every morning. Our front desk has coffee and tea 24 hours. I believed you thought the lobby area set up was breakfast. Please accept my sincere apology. Thank you, Rovena Mitchell-GM
"ok for price"
Adequate. Good value for price.Genuine Hotels.com guest review
"It's time to modernize the TV"
The rooms are very clean, staff very organized and courteous. You can't beat the price always a bargain and includes breakfast. However it is time to update the televisions picture, quality is horrible.Genuine Hotels.com guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: Thank you so much for your positive feedback. We are in the process of updates within the hotel. Again, I appreciate your response. Thank you, Rovena Mitchell-GM
"Early morning flight"
Excellent hotel for the price. Great for an early morning flight from PHL. Hotel is about 1 mile from airport.Genuine Hotels.com guest review
Response by Econo Lodge Philadelphia Hotel Goodmorning: Thank you so much for positive feedback. We look forward to serving you in the future. Thank you, Rovena Mitchell-GM
I booked a room 2 double beds NON-Smoking got to hotel they had reservation for smoking room! They were filled so they were unable to accomodate my reservation from HOTELS.COM Went to another hotel.Genuine Hotels.com guest review
not bad staff was friendly could of had a something more than just coffee for breakfastGenuine Hotels.com guest review
"Not as bad as others say"
Angela at front desk was awesome handling an onslaught of guests due to a snowstorm. Shuttle service was on time. Room was comfortable and relatively clean. Saw no undesirables around. Would stay again with a flight out of PHL.Genuine Hotels.com guest review
Response by Econo Lodge Philadelphia Hotel Thank you so much for your kind words I am happly we could acommodate you .
"I would never stay there again! Old and decripit."
I had a reservation for a non-smiking room. When I went to check in, it took about 30 minutes of arguing to get a non-smoking room. At least, a so called non-smoking room. The room and the bedding smelled like a smoking room! The hotel was old - or real old - or really really old. The owners have never cared enough to do any updating. The hotel staff […] could care less about their guests. The hotel was in sections, and you had to walk to another buiding for breakfast. However, I did not trust the food enough to actually eat any. The orange juice was watered down. The breakfast area was old, a mess, and dirty. The staff did not care. When I walked into the lobby of the building where breakfast could be found, the wall of smoke nearly knocked me over. Obviously, the staff smokes there freely. I would never ever never ever stay there again! Read moreGenuine Expedia guest review
"Staff was nice, but room conditions were not"
Staff was accomodating to my late check out time due to a late flight. The room wasn't that great. It was dirty, the tv channel quality was horrible, the chairs were stained, the bathroom floor was stained.Genuine Expedia guest review
Response by Econo Lodge Philadelphia Hotel Please accept my sincere apology for the quality of your guest room the housekeeper has been notified and reprimanded.
"Horrible! Dont stay here!"
This was the worst hotel that I have ever stayed. The staff was nice, but the room was horrible. The sheets and the chair were broken. I was supposed to be in a non-smoking room and the room smell like a smoking room. It was just one of the worst nights ever. Keep away of this hotel.Genuine Hotels.com guest review
The hotel needs updated!!!!!!Genuine Hotels.com guest review
"Rooms not very nice...."
The rooms did not resemble the pictures on the website. Cleanliness was poor. Surrounding amenities were poor. It was fairly close to other tourist attractions. it was an ok place to sleep but that is about all,Genuine Hotels.com guest review
The most important thing to me is a clean bathroom and the general state of the room and it was clean and in order. However It's time to upgrade the television. Reception was horrible for cable.Genuine Hotels.com guest review
"Do not stay there"
horrible..worse hotel I Have stayed in for the last 10 years of travelGenuine Hotels.com guest review
1. I asked for a smoke free room and I got a very smokey room. 2. The heater blew cold air and was so noisy it kept waking me up. 3. The clock in the rom was wrong so I missed my shuttle. The only good things were that the shuttle was very prompt and the front desk staff was very helpful and kind.Genuine Expedia guest review
"You get what you pay for"
The hotel was supposed to have free internet but it wasn't working,Genuine Expedia guest review
"Evening Stay: A-Okay"
The beds were actually quite comfortable; plenty of pillows and blankets. The staff up front was very polite, professional, and helpful when I had an issue with my room key and door. The major downside to this place is the fact that it is an airport hotel so the noise of planes taking off and landing will likely bother you through most of your stay […] if you are a light sleeper. Fortunately, I was so exhausted I could barely tell. My room was clean, albeit furnished with somewhat thin walls so I could hear the guests next door when I was actually conscious enough to do so. Read moreGenuine Hotels.com guest review
Great look on the hotel of high quality, it worked out to be a great stay in every way price comfort....yepGenuine Expedia guest review
"Horrible!!!! Cockroaches and other insects!!"
I payed close to $80 for the night. I had to switch moves 2 minutes after arriving because my original room had cockroaches and the lady acted like it was a normal accurance and just said "fine, I will mov eyou to another room". Then I was moved and it had dead bugs on the walla and floors, so discusting...NEVERRRR AGAIN. Wished I could have gotten […] my money back. They said this was a 3/5 rating but I wouldnt even give this a 1/5. Read moreGenuine Hotels.com guest review
chinese restaurant was pretty bad, but extremely convenient. And with 6 packs to go!Genuine Hotels.com guest review
"Mold in corner"
The room was average and appeared to be clean and presentable but there was mold in one of the corners.Genuine Hotels.com guest review
Easy check in. Clerk was very helpful . Room was good. Easy to use shuttle.Genuine Hotels.com guest review
"cheap, no frills get breakfast elsewhere."
breakfast facilities were disgusting.Genuine Hotels.com guest review
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