my stay was good. the staff was real nice and no problem. the room shows bad wear already for just remodeled. stains on the walls, ceiling, doors. floor not clean of dust and hair. They ran out of hand towels and wash clothes. NONE in my room or any to give me.Genuine Hotels.com guest review
For just needing a place to stay overnight on our way out of town, the hotel was adequate. It was clean except the floor in the bathroom needed to be swept. What we needed was there. IT SMELLED LIKE SOMEONE HAD BEEN SMOKING in the room earlier that day or the previoius customer. Very bad smell.Genuine Hotels.com guest review
"You get what you pay for"
Pros: Price, microwave / fridge in room, some recent renovations including laminate floor which is much better than nasty carpet Cons: security latch on outside door was broken, bathroom door top hinge was broken so the door would not close conveniently, renovations to room stopped outside the (broken) bathroom door, the walls were thin and the neighboring […] room occupants were loud both inside their room and hanging around outside the room near our window which made restful sleeping nearly impossible. We stayed two nights and were gone the entire second day yet when we returned to our room it had not been cleaned - though the "do not disturb" sign had been placed on our door when it wasn't there when we left. Put there so the maid could skip cleaning? We ended up changing rooms that night to a clean one with a working door but when we required a third night in the area we ended up switching hotels entirely. Read moreGenuine Hotels.com guest review
Not enough pillows but the room was clean and well maintained.Genuine Hotels.com guest review
"close to airport"
lock was broken. None of the toilets have lids.Genuine Hotels.com guest review
I was very pleased with the service. Ashley was an amazing hostest. I would recommend this hotel to others in town. It was a great location from the Deltaplex where my event was held. Location was perfect for local stores like Taget and Meijers. I booked online and when i arrived everything was allset no hassel.Genuine Hotels.com guest review
Everything was great for the short stay we had. Clean and service was amazing anything we needed they were happy to oblige.Genuine Hotels.com guest review
Enjoyed our stay. It was a very cold night and we didn't notice as room was warm. We walked to two different eating places. Would stay again if in GR.Genuine Hotels.com guest review
Good place to stay. I wish the pillows would have been bigger.Genuine Hotels.com guest review
Everything was great except for the loud fan in the bathroomGenuine Hotels.com guest review
Room was comfortable ans looked as though it had been remodeled recently. Floors are a laminate - so looked cleaner and modernized. New flat Screens and room had good lighting. Only negative was the desk clock - showed wrong time and could not be set - and I usually can figure the things out.Genuine Expedia guest review
"Very nice hotel in the business shopping area"
Very clean, nice staff hotel just off the highway and about 10 min to dtwn, will stay there againGenuine Expedia guest review
Very helpful staff. My GPS broke during the trip to Grand Rapids and the desk clerk printed out a map and a set of directions to where I need to go the next day.Genuine Expedia guest review
The grounds and exterior look like the price would indicate, but the interiors are modern, clean, pergo floors, it definitely looked better than my hilton executive or amway grand rooms with nasty carpet my company paid for the nights before.Genuine Expedia guest review
"Not as bad as I thought"
Everything turned out to be better than expected and the location was right near where we were going. Would definitely stay here again.Genuine Hotels.com guest review
It was awful in every way possible... I wil never stay at any Red Roof Inn againGenuine Hotels.com guest review
"Enjoyed the 1-night"
Needed a reasonably inexpensive hotel while passing through Grand Rapids. This one is very near the airport and not far from town. Was heading to Lansing the next day and the hotel is right off of the expressway. The property is a bit dated but seemingly well kept. The room was clean and everything in working order. Best part, however, was that I left […] my IPAD in the room and they called me to let me know. I appreciated that. Read moreGenuine Hotels.com guest review
"A good value"
Room was clean but trash cans in the stairwells were overflowing. Mattress was very comfortable but pillows were hard as rocks! Recommend bringing your own pillow. Nice flat screen TV but its hard mounted to the wall with no pivot action, it would be nice to be able to angle the TV towards the bed. It was quiet and clean, at $65 a night it was a good […] value. Read moreGenuine Hotels.com guest review
The room was quiet despite some folks nearby who were using a habachi outside their room. The room was clean but the material of the comforter was harsh enough that, lying on my side to read, I skinned both elbows. That was both unexpected and unwelcome. However the room was neat and clean. The hot water plentiful - a must in my opinion - all the other […] amenities good. The internet was flaky the first night but after a call to the front desk I finally managed to get a solid connection and it was fine afterwards. Read moreGenuine Hotels.com guest review
Nice place, easy to find. Plenty of places around to eat. There is a McDonald's next door that is open 24 hours so you can eat when ever you want.Genuine Expedia guest review
"A great overnight location"
The room was extremely clean. We liked the laminate floors, rather than carpet (carpet can often hide dirt, bugs, etc.) The location was great -- very close to restaurants, shopping, and the airport. The only criticism was that the stair well could use new steps. They are uneven, and the lumber is ragged.Genuine Hotels.com guest review
Was just ok Would of like a coffee maker in room. Not at all happy with having to go to lobby for coffee& Tea.(we were on 2nd. floor and had to walk across parking lot)Genuine Hotels.com guest review
"It felt like a college dormitory"
I stayed at his hotel because it included free shuttle service to the airport and it was affordable. It satisfied my needs, barely. The room was pleasant and clean. It is off the main highway so traffic noise was minimum, but the other clientele tended to gather outside their rooms (on the main floor) to smoke and talk (hence the dormitory reference). […] This wasn't a negative necessarily, as it broke up after dinner time, when the temperature became cooler. Having arrived by bus to this fair city, I was limited to places to dine within walking distance (because I was definitely not getting back on the bus, after a five hour trip from Traverse City). There were many to chose from, if you were not too particular, and I assume that mindset goes with considering a stay at the red Roof Inn. But one more observation, I recall needing to check in for my flight the next day, requiring access to the internet. The only computer on site had a "Broken" sign stuck to it, adding "sorry for any inconvenience this may cause". I resolved this dilemma by walking five minutes down the highway to the Clarion Hotel which had two fully operating computers in a business center available, which is also where I recommend you stay. Read moreGenuine Expedia guest review
"Very convenient for our need."
We were very satisfied with our stay and were surprised with how nice the room was.Genuine Hotels.com guest review
"Stay at Red Roof Inn, Kentwood, MI"
Good place to stay, especially if you are looking for no frills. Price was much cheaper than anyplace else in the area that weekend. Very clean, staff was very helpful. Felt very safe leaving U-Haul while we went out to dinner.Genuine Expedia guest review
I normally don't stay at Red Roofs but I've taken noticed to the fact that SOME locations have really stepped it up. At this particular Red Roof. Is was right off the hwy exit. And the grounds were amazingly well kept. Along with the rooms and the staff. Great location for shopping also.Genuine Hotels.com guest review
I loved the room it was really clean and looked really nice.Genuine Expedia guest review
Hotel is right on 28th street. Everything you need within easy distance. Perfect spot for the yearly car show.Genuine Expedia guest review
The outside of the building is dated and being in a highway construction zone did not help. The bed room was fine but the shower and toilet were smaller than the one in my motor home.Would stay there again-staff very nice and close to gourmet dining-McDonald's!Genuine Hotels.com guest review
"Convenient to the airport and pretty reasonable"
Pretty much on the same level as Super 8 Motel--bare bones.Genuine Expedia guest review
"Nicest Red Roof Inn"
I have ever seen. We stayed overnight after flying in to GR late. Newly painted and decorated. Very clean. Very convenientGenuine Expedia guest review
"Worth every penny"
Kind and attentive staff, room was clean and generally comfortable. Much nicer than I expected. The hotel was close to many restaurants and stores, made it very easy for last minute shopping. Will definitely return.Genuine Hotels.com guest review
The outside appearance looked like it was going under a renovation, but the room looked to be newly updated. The room was clean and modern. Part of the floor is wood (a Pergo or similar type of flooring) and the other part carpeted. The room worked well for my purposes-sleep and rest! I don't 'live' in my hotel rooms, so I don't need those kinds of […] extras-just a clean comfortable room and helpful staff. I got that here! There was not a breakfast offered, but for the price, I won't complain. There are plenty of places to eat close by (and a McDonald's next door). I would stay here again. Read moreGenuine Expedia guest review
"Great place for the price"
The hotel did not look to appealing at first glance, but the rooms were nice and clean. The Hotel amenities were great. The price for the place was great. I sure would stay there again. The staff could be a little more nicer and personable, but they were not to bad..Genuine Hotels.com guest review
"Would stay again."
I was pleasantly surprised at how nice this hotel was. The staff was friendly and the hotel was CLEAN! With free WIFI, a fridge, and a microwave all for $60, it was definitely worth the price. Would stay here again.Genuine Hotels.com guest review
The outside appearance wasn't very appealing. It also did not help that there were road custructions around the road entrance to the parking lot. However, the room was phenomenal!! It was very up to date and the colors used for the decor was outstanding. Also, loved the flat screen TV, although they should have hung it in the center so you didnt have […] to turn to the side to watch. All in all, it was very well worth the cost. Will definitely stay there again. Read moreGenuine Hotels.com guest review
"A nice price hotel to stay"
We stayed there for three nights. Everyday we had shortage of towers. On the second day, we asked to change our linens but they never did. The speed of internet is very slow. But the coffee in the lobby is good.Genuine Expedia guest review
I loved my stay it was pleasant and very cleanGenuine Hotels.com guest review
Below average even for the bargain pricing: superficial upgrades, cleanliness below average.Genuine Hotels.com guest review
I reserved two queen beds when I got there and checked in everything was ok.... I walked into my room and immediately noticed that the beds looked like double beds. When I asked the receptionist she told me that they didn't have any double beds in the hotel facility but when I got back to my room I noticed on the blanket tag of my bed that it was labeled […] double. I just let it go but I think everyone should know they are trying to play off double beds as queen beds. Read moreGenuine Expedia guest review
Good just staying over night waiting for a airplane .Genuine Hotels.com guest review
"Good price, fine motel"
The front desk staff were friendly and professional. The room appeared recently renovated. In fact, they hadn't quite finished in the bathroom - the new shower stall was clearly a different size and shape than the old one had been, and the wall still needed to be touched up. The bathroom was tiny, but at this price, who cares? The mini refrigerator […] hummed so loudly I unplugged it in order to get some peace and quiet. When I mentioned it to the front desk, they seemed sincerely to care. The new flooring is a laminate that looks like wood - so much easier than carpet to keep clean. No breakfast is included, but there's coffee in the lobby and a Starbucks in the commercial center right across the street. Read moreGenuine Hotels.com guest review
"Good place to stay for a night"
Stopped here for a quick overnight on the way from Chicago to Traverse City. Clean, dog-friendly and reasonably priced.Genuine Expedia guest review
Motel was ok...could be neater and cleaner on the outside of the facility...Genuine Expedia guest review
"Great Stay! 10 mins from Downtown GR"
Had to stay for the night and it was a very convenient location.resturants, stores, etc right there. Right off expressway and only takes 10 minutes to get to Downtown Grand Rapids. Would highly recommend.Genuine Expedia guest review
"Last minute stay"
Had to get a room on the way to our trip. Last min. people were very nice and the place was great for the money spent!Genuine Hotels.com guest review
"Can't beat this place for the cost."
For $60 a night you can't beat this place. The rooms were like new, front desk staff was friendly and allowed me to switch quickly to a two bedroom. No breakfast, which is nice to have, but again $60 for a real clean room. You can't beat that. I'll be staying there from now on when I come to Grand Rapids.Genuine Expedia guest review
Very nice room, bathroom quite small though. Restaurants within walking distance which was nice since the street was being redone. Overall nice.Genuine Hotels.com guest review
Clean friendlyGenuine Hotels.com guest review
Room was beautifully renovated like something off of HGTV done by an interior decorator. Modern colors, fixtures, sinks and furniture. The granite counter tops were an added bonus, along with the in room fridge and flat screen tv. Amazing value for such a nice modern room. This is my 2nd stay, and I will be back for each trip in the future.Genuine Hotels.com guest review
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