All hotels in Orlando, Florida, United States of America
1 room, 2 adults
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9922 Hawaiian Court, Orlando, FL, 32819, United States of America, ‏‎855-239-9400
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3.6 / 5Good

Score breakdown (from 373 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.7
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    4.4
3.0 / 5Good
"Got the Job Done"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
It was sufficient for my need to grab a cheap hotel. I feel it would be ideal for families that don't plan on staying in the hotel all day but rather plan on going to nearby amusement parks.
Genuine Hotels.com guest review
2 night romance trip Dec 20, 2014
Daniel
US
3.0 / 5Good
"Hotel close to convention center"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Did not like the fact I was charged for a safe I neither asked for nor used. Bed was very comfortable. Staff were nice and available
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, Thank you for your time in sharing your experience with us. It is wonderful to know that we have met your approval on the clean, services and value of accommodation we provided you. Thank you for your kind words for our effort to offer our guests comfortable stay. Thank you for your business and we hope to serve you again soon.
Other trip Dec 17, 2014
c
US
3.0 / 5Good
"A great cheaper alternative to the Rosen Centre"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I went to Orlando for a major event that was held at the Rosen Centre next door. I didn't want to spend a lot of money on a room (like I would have had to do if I had stayed at the Rosen Centre). I got a very inexpensive room at the Red Roof Inn and easily walked next door to the Rosen Centre. My room was confortable and quiet. It had a little bit of a funky smell when I first entered it but I didn't notice it after a few minutes. Everything else was totally fine. A lot of places to eat within walking distance. The location was very convenient.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Eileen, I am glad that you found our accommodations to be comfortable and of great value. It is heartwarming to know that our effort to provide quality services have paid off. We will do our best to make your next stay a better more pleasant experience.
2 night trip with friends Dec 5, 2014
Eileen
US
4.0 / 5Excellent
"Cleanliness"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
We'll the room looked clean,until we lifted the toilet lid and found a gift left for us floating..We figure it was the housekeeper who cleaned,Cause the room was very clean to that point..The air conditioner was very,very noisy ..And the cable listing on the card didn't match the channels on the tv...ODD...
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Amy, I am glad that the cleanliness in the room we assigned to you have met your satisfaction though I apologize about the quality of clean in the toilet. Your feedback will be submitted for evaluation and trust that this will be used as reference so we can serve you better in the future. I assure you that our management will carefully look into your shared experience and will address accordingly.
1 night romance trip Dec 7, 2014
Amy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice, clean, affordable, close to attractions, a little older but in decent shape.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, Thank you for your time in sharing your experience with us. It is wonderful to know that we have met your approval on the clean, services and value of accommodation we provided you. Thank you for your kind words for our effort to offer our guests comfortable stay. Thank you for your business and we hope to serve you again soon.
Other trip Dec 12, 2014
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good hotel. I suggest only that all rooms have minibar
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Marcello, It is rewarding to hear that we have succeeded in making you feel comfortable and you find our hotel a good place to stay. Your satisfaction is our goal to achieve and will continue to be a on priority of our team. Thank you for your business, we hope to serve you again soon.
7 night business trip Nov 29, 2014
MARCELO
US
4.0 / 5Excellent
"Convenient Stay - close to Universal Studios"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The motel is conveniently located near Universal Studios/Islands of Adventure. Universal Studios was 10-15 minutes away by car. The Red Roof Inn maintains a clean, basic room. We just needed a place to sleep as the purpose of our stay was to visit Universal Studios. Red Roof Inn is also located near several food establishments, so you don't have to go very far for food. This place is really meant for anyone on a budget.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Jenn, I am glad that you find our hotel convenient to places you wanted to visit when you stayed with us. It is rewarding to learn that our effort to provide quality accommodation, clean facility at best value. We will continue to work closely to be able to provide you pleasant experience on your future visits.
Other trip Dec 9, 2014
Jenn
US
3.0 / 5Good
"Great Value"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The motel was very convenient to the OC Convention Center. The room was clean and comfortable and a great value. My heater didn't work and they fixed it immediately. The only negative was that internet connectivity was a sometimes thing.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Alan, I apologize for the momentary inconvenience you experienced because of the failure the heating unit in the room assigned to you. I am glad that it was promptly addressed by our team. We sincerely appreciate your kind words and approval on the quality of clean in the room we provided you. trust that we will continue to strive and belong among the best in the industry.
3 night business trip Nov 19, 2014
Alan
US
3.0 / 5Good
"Saving money at the convention center choice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Clean, safe, comfortable, nice tv. When you have to stay on a budget this is s good choice. Not a good choice for Disney world trip. The convention center is across the street and a slow service McDonald's is walking distance.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Matt, I am glad that you were comfortable with the accommodation, services and the quality of clean in the room we assigned to you. Thank you for taking the time to give us your insightful review. I am glad that you find our rating affordable. Trust that we will continue to serve value and quality accommodation to all of our guests.
Other trip Nov 21, 2014
matt
US
5.0 / 5Outstanding
"Nice place, close to convention center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We paid a fraction of the price of the hotel connected to convention center and could still easily walk.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Melanie, Thank you for sharing your experience, I am glad that you were comfortable and find our location perfectly convenient for the purpose of your trip. Thank you for highly rating our effort to make your stay comfortable. We will do our best to make your next visit another fine experience.
2 night business trip Nov 17, 2014
Melanie
US
5.0 / 5Outstanding
"A gem near the convention center"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Location is so close to the convention center. Room is adequate, parking is wonderful, room was quiet. MacDonalds and Walgreens are close by. Internet works without any problem. Pool and spa is small but adequate though. Save all the money from staying at the nearby Hyatt or Hilton and enjoy a great lunch or/and dinner.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. Neal, Thank you for taking time to share your recent experience when you visited us. I am glad that you enjoyed your stay and you find the services you received of good value. Thank you for your business and I hope you will stay with us again in the future.
Other trip Nov 16, 2014
neal
US
3.0 / 5Good
"Good location, get what you pay for."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good location to the convention center but not a great hotel. Many rooms looked like they were under renovation. Pictures showed room had frig and microwave but when I asked the front desk they said that was a King room deluxe which they had none available. Ran out of tissue on day 2 and never refilled in the 5 days I was there. Will try another hotel in the area before I go back to this one.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. Matthew, On behalf of our team, I would like to apologize for the unpleasant experience you faced during your stay particularly for the failure in providing your supplies. I will forward your concerns for evaluation and trust that this is addressed accordingly. I hope we could have another chance to make amends and offer you better, great experience on your next visit.
5 night business trip Nov 2, 2014
Matthew
US
4.0 / 5Excellent
"Very Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfactory. Clean, comfortable room. Would've appreciated a fridge and a microwave, but we enjoyed the room nonetheless.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Stephanie, It is wonderful to learn that we have sufficed your approval on the quality accommodation you received from our team. It is heartwarming that our effort have paid off. Thank you for taking time to share your thoughts about your stay. We hope to serve you again soon.
2 night business trip Oct 31, 2014
Stephanie
US
5.0 / 5Outstanding
"Amazing price for an amazing location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love that this hotel was just minutes away from Universal Studio, it made my visit to 2014 Halloween Horror Nights more enjoyable. All the restaraunts, stores, and local pharmacies were located just walking distance from the hotel. The price was amazing too! I will definitely be staying at this location mire often on all my future trips to Orlando. The only disappointing thing was that there was no mini-fridge in the room. Other than that it was a great room and an overall pleasant experience.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr Joseph, It is heartwarming to know of how our efforts to please you with value and quality accommodation, comfort and convenience have been successful. I apologize that you were not informed with the amenities in the room prior to your check in. We will ensure that information such as this will be properly presented to guests. Thank you for bringing your concern to our attention. We will make sure you will have a more pleasant experience on your next visit in our hotel.
1 night trip Oct 30, 2014
Joseph
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's really a dumpy motel, not my definition of an Inn. On a positive note, it is REALLY convenient to the convention center and very inexpensive.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, We thank you so much for the opportunity of having your business. It is sad however that we failed to meet your satisfaction on the quality of services we have provided you during your recent visit. Trust that we will do our best to provide you better accommodation the next time you stay with us. Please know that we use our guests’ feedback as reference so we can serve you better in the future. Thank you for your business.
Other trip Oct 24, 2014
A Traveler
US
2.0 / 5Fair
"Very Basic Accommodation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel was very basic and was not in the best condition. Could not make coffee because there was mold floating in the water when we poured it into the coffeemaker. There are better deals out there.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Mary, Thank you very much for the opportunity to serve you. On behalf of the team, I would like to apologize for failing to meet your satisfaction. Please know that our guests’ concerns are taken seriously and your feedback will surely be evaluated and addressed accordingly. Thank you for your business and I hope we could have another chance to serve you again soon.
2 night trip Oct 11, 2014
Mary
US
5.0 / 5Outstanding
"Great for conferences!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed here while attending a conference next door at the Rosen Centre. Incredibly convenient and half the price. Room smelt a little damp but honestly for the price it wasn't remotely bothersome. Convenient complimentary shuttle service to Universal and Disney provided by the Clarion next door, as well as $4 breakfast. I would definitely stay here for a conference again!
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Holly, I am glad to have met your satisfaction during your recent visit in our hotel. Nevertheless, please allow us to serve you better on your next trip in town, do not hesitate to call our attention if you have concerns as we will surely attend to you promptly. We value your business and your complete satisfaction is our accomplishment.
4 night business trip Oct 16, 2014
Holly
US
4.0 / 5Excellent
"Great convention center location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It was a very pleasant surprise to find such a good deal hotel right next to the convention center. Free parking. The parking and "resort fee" at the other hotels were greater than the room rate here.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello noman, Thank you so much for your kind comments and review regarding your most recent stay with us. it is rewarding to know that we exceeded your expectations with the accommodations and value. On behalf of our entire staff, I thank you for your business and I look forward that we can service your accommodation needs again the next time you are in town.
1 night business trip Oct 15, 2014
norman
US
4.0 / 5Excellent
"Good hotel. Will recommend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed for 2 nights to go to Universal Studios. The location is excellent is off International Drive. The room was a very small, limited space to move around. I had the king size non-smoking and it was only two of us and we kept bumping into each other. However, the bed was very comfortable. Housekeeping did an excellent job. The room was very clean. The one thing I did not like was the extra charge for using the safe in the room.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, Earning guests’ recommendation is truly an accomplishment for our team. I very glad that we have met your approval and you had a great experience during your visit. We look forward to have another opportunity to serve you.
2 night romance trip Oct 9, 2014
A Traveler
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Nice Beach but bad Mosquitos. Good rooms and super view. Don't go on this beach on sunset.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, Thank you for staying at our hotel. We are pleased that you enjoyed our accommodations. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.
1 night romance trip Oct 4, 2014
A Traveler
US
5.0 / 5Outstanding
"perfect location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
excellent cleanliness of room
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Jenniffer, Thank you very much for your review. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services and accommodations to provide an exceptional experience for you and other guests in the future.
2 night trip Oct 10, 2014
Jenniffer
US
4.0 / 5Excellent
"red roof"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good experience
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Richard, Thank you for your comments and rating. We do hope that you would come and stay with us again, as I assure you that your next stay will certainly be worthy of your 5 star rating.
1 night family trip Oct 1, 2014
Richard
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Better than expected. Nice and comfortable as well as clean.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Tierra, Thank you for taking the time to share with us your experience during your stay at Red Roof Inn. We are pleased that your time at our hotel was better than what you’ve initially expected. Your comments and review will be of a great help in our effort to give our guests the best hotel experience that we can offer.
2 night romance trip Oct 5, 2014
Tierra
US
1.0 / 5Poor
"Horrible customer service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Got to the hotel and something went wrong with the booking. I was going to be in Orlando on Friday but it booked me for whatever reason on Wednesday (when I made the booking) I got to the hotel thinking I have a reservation and they said there's nothing they can to and to contact the third party bookers. I did and the hotel refused to give me a refund or discount or anything. I understand it was non-refundable but why in the world would I book a hotel for a night I'm not going to be there. Needless to say they charged me for a night and I WAS NEVER THERE OR EVER CHECKED IN and wouldn't be even a tiny bit compensated. Obviously their customer service isn't the best because I will refuse to ever stay there (I stay in Orlando more than 15x's a year) or ever give a recommendation to this hotel.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello, I apologize for the inconvenience caused to you on the mixed up with your booking details. I have already forwarded your concerns to our management and again I apologize for the delays in addressing your concerns. We would so much appreciate if you would provide us the details of your booking to expedite our procedure. Trust that our management will look into this matter and will address accordingly.
Other trip Oct 11, 2014
unsatisfied
US
3.0 / 5Good
"Nice stay, just not the greatest moment."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
First, I must say-- I stayed in three different rooms on three consecutive nights. Each room was pretty clean with the exception of the first room; there was some mold on the smoke detector and there was an overwhelming scent of mold/mildew. It was a Friday night so I understood I couldn't be moved to another room so I walked to the Walgreens next door and bought a spray can of Febreeze and slept through the night. The next day I was moved to a room a few doors down, and the room was great. Again, clean and this time no weird scent. I left for a few hours and returned and noticed the water was shut off in the bathroom. I asked the front desk attendant and he said a pipe burst in the building I was in. So that explained the scent in the first room and the crews working hard tearing out the adjacent rooms of all the furniture (this was being done since I arrived, I thought it was a standard remodel). The third room was in the second building right outside the pool. It was much smaller than the other two, but nonetheless problem-free. Overall it was a bumpy stay, but everyone at the front desk was very helpful and made sure to accommodate every request I made. I would probably shop other hotels next time but I would still consider RRI.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Adam, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear the inconvenience you experienced with the initial room provided to you. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff’s hospitality and efficiency. Again, thank you for staying at Red Roof Inn and we hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
3 night trip Oct 3, 2014
Adam
US
3.0 / 5Good
"Renovation galore"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This hotel has changed for the better over the past 6 months. Rooms are being renovated. Free Wifi was a bonus and being so close to the convention center is a real bonus. Continental breakfast is better than anything you can get at McDonalds
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. John , Thank you so much for sharing your experience and for kindly sharing your thoughts on our effort to make improvements to serve you and other guests better. We will do our best to maintain the highest standard of services and accommodation at best value. Thank you for your business, we look forward to serving you again soon.
1 night business trip Oct 2, 2014
John
US
1.0 / 5Poor
"Room had an awful smell like mold or mildew."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Hotel didnt accommodate us for the smell of mildew or mold. Neither did the hotel even have air freshener. I would vacation in Orlando again i wouldn't stay at the Red Roof Inn there again. I rate the experience as a 2 with 1 being bad and 10 being good.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. Ronald, I apologize for the inconvenience you experienced. I have accelerated your feedback and trust that our management will verify what tool place during your stay and will address accordingly. We appreciate your feedback as we our guests' reviews as reference to help us identify aspects that needs improvement to serve you better.
1 night family trip Sep 27, 2014
Ronald Johnson
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Check in was quick and easy. The rooms where clean and neat. I stayed with friends for two days and we had a relaxing time in the rooms after visiting the parks. The area was clean and quiet. There where multiple restaurants and activities to do near by. I will stay in this hotel every time I visit orlando.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. Guillermo, It is wonderful to know that we have provided your accommodation needs successfully. We sincerely appreciate your time in giving us the most rewarding feedback score and your kind words on our effort to make your stay comfortable. We look forward to your next visit. We will do our best to provide you consistent, value accommodation.
2 night trip with friends Sep 26, 2014
Guillermo
US
4.0 / 5Excellent
"Affordable option for convention center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Easy access to Orange County Convention. This property is a little worn around the edges but not overly so. If you're spending all day at OCCC and just need a convenient cheap place to shower and sleep, this is a great choice.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you so much for sharing your experience with us! We appreciate your constructive feedback regarding how we can improve and your kind compliments to our convenient location and great rates! We look forward to serving you again!
8 night business trip Sep 19, 2014
A Traveler
US
5.0 / 5Outstanding
"business turned fun!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I helped my friend with landscaping convention an we were all tired and sore got to hotel an soaked in hot tub and pool then slept like logs
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
I'm so pleased to learn that we were able to contribute to the enjoyment of your business experience! Thank you for sharing your review and rating! We can't wait to see you when your travels bring you back to the area!
1 night business trip Sep 26, 2014
Denise LeFiles
US
4.0 / 5Excellent
"Great hotel for the price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was very clean. For the money room was very good. Thank you.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
We are so happy to learn that we met your expectations of hospitality, cleanliness, and value. We are all looking forward to seeing you again and we thank you for taking the time to share your experience!
Other trip Sep 28, 2014
Jessica
US
3.0 / 5Good
"Close if you go to Convention Center"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Ground rooms musty smell. Poor manteinance. Safety box out of order. Water doesnt flow properly in lavatory and tub. Key works sometimes only. You get what you pay.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your experience. I'm glad that you found our location to be convenient, though I apologize for the issues that you experienced with the maintenance, safety box, water, and key. I assure you that each of these issues with your room are being addressed to ensure that your next stay with us is far more comfortable.
Other trip Sep 25, 2014
Alberto
US
4.0 / 5Excellent
"Good Experience"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall I was very pleased with my stay , a great location and a great value ..Why pay 3 times the price if you are here for business and only needed a place to sleep at night and take a shower..The rooms were clean and the convention center is a walking distance from it. I definitely recommend it for anybody who is money thrifty and on a budget .
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
I'm so pleased to learn that you enjoyed your stay with us! Thank you for taking the time to share your experience and let us know how we impressed you with the cleanliness and convenient location of our hotel. We can't wait to see you again!
2 night business trip Sep 20, 2014
Hesham
US
3.0 / 5Good
"First time stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The Hotels.com site did not specify there would be a daily charge for a safe/service. However, after speaking to customer service on the phone on 9/20/14 with Hotels.com, I was promised a refund on my credit card. Also, the room was supposed to be smoke free, however, it smelled very badly of cigarette smoke. One of the sheets on the pillow was dirty. As they say, you get what you pay for. And for the price, it was a place to shower and sleep for one night. I won't be staying there again.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your comments and review of our hotel. I am terribly sorry to hear that we did not make a great first impression, and I hope that you'll change your mind about returning to see how we improve through guest feedback like yours.
1 night business trip Sep 19, 2014
Irene
US
5.0 / 5Outstanding
"amazing"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great! Thank you! I will be back. The hotel is close to EVERYTHING! I loved the pool!
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Christina, We are very glad that we have met your approval on the services you received from our team. Thank you for sharing your experience during your stay and for the positive feedback you gave our hotel. Please know that we are committed in providing you the best quality of services you deserve for giving us your business. We will do our best to make your next stay an even better experience.
2 night trip Sep 12, 2014
Christina
US
5.0 / 5Outstanding
"love this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good prices, clean, friendly, we stay everytime here.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Melissa, Thank you very much for sharing your thoughts about your recent stay with us. Please know that your positive feedback gives our team inspiration to continue working closely to be able to provide the best value services you deserve for trusting your business with us. We look forward to your next visit.
3 night business trip Sep 11, 2014
melissa
US
3.0 / 5Good
"Convenient Location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Red Roof was as expected for the rate I paid. My only complaint was that the toilet had to refill itself every 10minutes so I had to keep the bathroom door closed at night so I could sleep. The bed and room were clean though, except the pillows were quite hard. The AC was quite loud and woke me up each night. The wifi is also non-existent in my room, even though they said it was in every room, I had to walk to reception to get a signal. All in all, it served the purpose and was close to the convention center where I was visiting. I think I may pay a little extra to stay somewhere nicer next time.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Robert, Thank you for your candid feedback. We apologize for the inconvenience that you had during stay with us, especially you concerns regarding the toilet and AC, In order to verify all your comments and to call the attention of said staff during your stay please let us know the room that you stayed in as well as the date of your check in so that I can forward this to our management and address this matter accordingly. Please know that your satisfaction is always our top priority and we hope that you will consider another stay at Red Roof Inn.
Other trip Sep 9, 2014
Robert
US
3.0 / 5Good
"Simple and convinent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was reasonable size with all expected amenities, service at hotel was fantastic and the desk staff were friendly and helpful. There is an extra charge/resort fee of $3.50 per day for the wifi that was not listed on the website. The wifi was very weak but you could connect to the hotel next door for free too.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Lucy, Thank you for taking time to bring your concern about your stay to our attention. I will accelerate your comment about the internet service during your stay so that this will be checked and rectified. I will send request to check your comment on the unpublished internet charge in travel sites. Trust that this will be addressed accordingly. Thank you for your business.
5 night trip Aug 29, 2014
A Traveler
US
4.0 / 5Excellent
"Not Bad"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
If you want a place to lay your head and are not into frills this is the place for you. Clean, quiet good location. Only draw back is they need microwaves in fridge in all rooms...The pool was small but very clean! Not many people go to it so it was like having your own pool. We met a lovely couple from the UK. We like that it was just us and not too many folks! Just remember to upgrade to a room with fridge and microwave and your stay will be enjoyable.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Jamie, Thank you for your time in bringing to our attention your concern about your stay. I will submit your feedback to our management. I assure you that they will carefully look into your comment about having fridge and microwave in our room. Please know that we use our guests’ feedback to monitor the quality of services we have provided. Your feedback will surely be used as reference for future improvements.
Other trip Sep 5, 2014
Jamie
US
5.0 / 5Outstanding
"Great hotel very clean and rooms newly painted"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great hotel very quiet and close to sea world. room was very clean and looked freshly painted. we will definitely use this hotel again.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Mr. Al, We are pleased to know that we have successfully provided your accommodation needs during your stay. Thank you for your time in completing the survey for our hotel and for taking note of your approval on the quality of clean you experienced. We certainly look forward to your next visit.
Other trip Sep 4, 2014
al
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was clean and quiet to rest. And i loved the location near of universal studios wet and wild restaurants and fast food restaurant and pharmacys also
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Hello Miss Andrea, I am glad that we have successfully provided you comfort and convenience during your stay. Thank you for choosing to stay with us, I hope you will come stay with us again in the future and allow us to serve you better.
Other trip Sep 4, 2014
andrea
US
3.0 / 5Good
"Just OK"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location on International Drive with free parking was nice, but the room was very small. Room was clean and decor has been updated, but bed was not comfortable. Watch for hidden non-refundable shuttle/safe fees that are not listed in the fine print. They won't break the bank, but still annoying, especially if you aren't there for the theme parks.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your review with us! Your perspective is greatly appreciated and it means a lot that you've taken the time to let us know how we're doing! We hope that you will soon return to enjoy an even better experience as we improve upon the guest experience!
2 night trip Aug 30, 2014
LC
US
2.0 / 5Fair
"Good location, but not comfortable"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was fine for a two night stay, but it was not comfortable at all. The bed and pillow just hurt my neck and back after a couple of hours because of how stiff they are. I don't know if this was because of the room we payed for, but that's just what I experienced. Maybe more expensive rooms have better beds and pillows. The rest was just okay, nothing special.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
I am glad that our location was great for your needs, though I'm sorry that you found our accommodations to be unsatisfactory. Know that we are always learning from our guests and we continue to improve to ensure that each stay is better than the last!
Other trip Sep 2, 2014
Luis
US
5.0 / 5Outstanding
"Excellent Stay............"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfied
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
We are so pleased to learn that you enjoyed your stay with us so much! I'm so happy to hear that we met your expectations and we look forward to seeing you again!
3 night business trip Aug 21, 2014
Irela Castillo
US
4.0 / 5Excellent
"Alternative to Rosen Convention Center"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
If you are attending an activity at the Rosen Convention Center, this is a perfect place to stay. Adjacent to the Rosen, and steps to the Orange County Convention Center. Rooms were recently updated and clean. Beds were not as firm as I prefer, but the price can't be beat.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your experience with us! I'm glad that you enjoyed your stay and we look forward to welcoming you back to the area!
2 night business trip Aug 22, 2014
CEM
US
3.0 / 5Good
"Breakfast next door for $3.99"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Expedia price was good, normal price high for value received. More like a motel than a hotel. The Expedia web page stated there would be an additional $1.50 charge for use of safe.....*instead of being charged $1.50 safe fee, was charged $3.50 for amenities I didn't want/use and desk wouldn't waive them.... Location to OCCC was acceptable.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your experience with us. I am very sorry that you did not enjoy everything about your stay and that there were misunderstandings about the fees. It is important for us to receive and learn from reviews like yours and we appreciate the time you've taken to let us know about your stay.
Other trip Aug 25, 2014
Babs
US
3.0 / 5Good
"Good"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Good for price
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you for sharing your rating and review of our hotel. I'm glad that you found it to be a great value for your money and I hope that our hospitality and accommodations lived up to your expectations!
1 night business trip Aug 19, 2014
JD
US
5.0 / 5Outstanding
"Excellent hotel close the Convention Center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was in Orlando for a 2014 Zumba convention. I arrived in Orlando on August 13 and went to several hotels in the area. The Red Roof Inn best suited my needs. The staff was very very friendly and the price was very reasonable. I felt safe and comfortable staying at this clean and well kept hotel. I am looking forward to staying there again next year when I return for the 2015 Zumba Convention.
Genuine Expedia guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We look forward to your next visit!
Other trip Aug 18, 2014
Harry
US
5.0 / 5Outstanding
"very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel great service will return soon
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
It is wonderful to hear from you and to see your five star rating of our hotel! It means a lot that you've taken the time to share this experience and we look forward to seeing you again!
1 night business trip Aug 9, 2014
audra
US
4.0 / 5Excellent
"Decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Staff is very friendly and overall for a rate under $50 the property lives up to your expectation. 5 mins from Orange County Convention Center.
Genuine Hotels.com guest review
Response by Red Roof Inn Orlando - International Dr/Convention
Thanks for sharing your review and rating of our hotel. I'm glad that it was a great value for your money and that our location was convenient for your needs. We hope to see you again very soon!
1 night business trip Aug 9, 2014
JoeBod
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews