NiceGenuine Hotels.com guest review
We had a very pleasant experience. Thank youGenuine Hotels.com guest review
I've stayed in other Red Roof Inns and not been happy at all. This one was exceptional. The room looked clean- even in the corners; and smelled clean! The staff was very helpful and friendly. I would stay there any time I was doing business in the area. Well run.Genuine Hotels.com guest review
"Large, Clean, and Comfortable room"
This was a great room, large, modern and very comfortable. Both of our rooms were very clean and were quiet at night. We were on the second floor so the room doors were inside. I tried the "room service" offered and it was obvious that the food must have come from a nearby restaurant. The food was hot, fresh and very good and the beer was still cold […] when delivered. Overall a great experience. Read moreGenuine Expedia guest review
"Trip home from west"
The hotel was a needed rest stop on our way home.it filled our needs for a room for the night.the only thing you get in the morning is coffee. Our room did not come with a fridge or microwave.the price was right as we only needed to sleep and it filled the bill.Genuine Expedia guest review
"One-night stay outside Cleveland"
Overall it was great, but no complimentary breakfast was a bit disappointing.Genuine Hotels.com guest review
"suitable One Night Stay"
For overnights before an early flight out of CLE, this hotel was just right. The rooms were clean, beds comfortable and I felt safe. You get what you pay for however. While it wasn't dirty, it certainly wasn't the Ritz. Wouldn't want to spend a week there, but for one night, I was quite comfortable.Genuine Hotels.com guest review
"close enough to downtown cleveland"
I really enjoyed my stay.......very reasonable rates............would recommend to anyoneGenuine Hotels.com guest review
"close to highway"
very clean and friendly staff. the building is a bit old.Genuine Hotels.com guest review
I stayed here 3 nights. The room was spotless at all times. The hotel was also spotless. Extremely comfortable bed. Location convenient with lots of local options if not going into city. Location a little complicated to get to when getting off Rt 71 - wifi was spotty but being I only wanted it for cell phone, it wasn't a big deal. I would highly recommend […] this Red Roof, good facilities for a very reasonable price. Read moreGenuine Hotels.com guest review
The room was satisfactory. It was very convenient for everything we wanted to do there. When I registered the desk clerk asked if someone had already registered. She made a call to another desk clerk who had worked previously to see if that clerk, a new employee had registered my party. it was straightened out. We asked for no maid service and got it […] anyway. Not that that is a bad thing, they just didn't seem responsive to our requests. Read moreGenuine Hotels.com guest review
Having a newborn I was expecting a fridge and microwave the way the site displayed the amenities. Also, complimentary breakfast or discount at Friendly's would have been nice. like best western offers. Otherwise, satisfied.Genuine Hotels.com guest review
Clean place unlike other red roof ins, would surely recommend.Genuine Hotels.com guest review
"Clean and Quiet - Good Value"
No problems and I would stay here again. It met my expectations and it was in a safe and easy to find location too.Genuine Expedia guest review
Pretty much what you would expect. Clean and organized but nothing fancy. Front desk guy was really nice and friendly. If you are not from the region, try 5-Guys burgers close by. "Almost" as good as In-and-Out Burger but I am biased.Genuine Hotels.com guest review
I was looking for an inexpensive place to overnight during a multi-day road trip. This hotel met my criteria. And that's about it.Genuine Hotels.com guest review
"Close to 80"
A good price. We had to stop overnight on our journey and were very happy with this place.Genuine Hotels.com guest review
"Great value, but not near other "airport" hotels."
I was looking for a hotel near the airport in Cleveland... this hotel was 20 minutes away from the other "airport" hotels. However the location was convenient to the highway. The room itself was recently remodeled, and very clean. I didn't see a continental breakfast, but they do have around the clock coffee in the lobby. Unless you are looking for […] a specific amenity, I could not see a downside with this location. Read moreGenuine Hotels.com guest review
The staff was great and the room was nice. Very clean. I would stay here again.Genuine Hotels.com guest review
"Perfect stop for next day Cleveland Clinic visit"
Basic hotel room. Little bit dated, but served our purpose fine. I would recommend.Genuine Expedia guest review
"convient location to airport and downtown"
I was pleasantly surprised when I walked into the room by the cleanliness and the décor. After reading some of the previous reviews I expected to see a cheap looking place, but that was not the case. I was satisfied with my stay and would stay there again.Genuine Hotels.com guest review
My hubby and I were in Cleveland for our anniversary. We arrived a little early but our room was ready and we got checked in. The check in process was a little slow but the young lady was fairly new and apologized. The room was nice. Clean and we maintained. Our only complaint was that when we were checking out we smelled cigarette smoke on the way […] to the elevator. We did let the front desk clerk know. We would definitely stay here again. Read moreGenuine Hotels.com guest review
I was only there for a few hours, but I had a nice stay. The bed was comfortable and the room was very clean. I stayed there because of the good ratings I had read and I was not disappointed.Genuine Expedia guest review
"Great for Pets"
This is a great, clean hotel that takes animals. We brought through two cats and they kept running under the bed, as cats do. We were relieved to see that it was clean and tidy even where patrons don't usually look, and everyone slept well.Genuine Hotels.com guest review
"Comfortable in Cleveland"
I enjoyed my stay. Everything for a quick overnight stay was so nice I could of stayed another night if needed. Went to the Rock and Roll hall of fame. Don't miss out on that either.Genuine Hotels.com guest review
Really nice place for the price. clerk let us check in at 1230pm so we could leave our dog in the room so we could go to Rock and Roll Hall of Fame.Worse part was the bed but what do you want. Very safe neighborhood.Genuine Hotels.com guest review
Cheap, in the fullest sense of the word.Genuine Hotels.com guest review
Smelled bad.Genuine Hotels.com guest review
"Good value for the money."
It was just fine, the staff was friendly and helpful. The room was clean and recently remodeled. The bed was excellent and the room was not musty smelling or had any smoke odor. Overall a great place to stay for the money.Genuine Expedia guest review
"Big clean room"
Was pleasantly surprised. Stayed in Red Roof on Quarry and paid more and got less. It was small and no amenities. The room in Middleburg was huge with microwave, frig and blow dryer, etc. I had to request an ironing board and iron at the Quarry hotel. Room was very clean and no smelly air condition unit. I see why the reviews were excellent. That was […] the reason I booked there. Don't let the lobby smelling of smoke distract you. It comes in from outside. No smoking odors in the rooms! Will stay there again. Read moreGenuine Hotels.com guest review
This is one of the worst hotels I've ever stayed in. First, the beds were some weird variation of lumpy that gave me some of the worst back pain I've had in my life. Second, the bathroom was tiny. It felt like it was made for super-skinny models or children. Granted, I'm a large man, but the area for the toilet was barely 3 feet wide, and the shower […] was the same width. Not only that, the shower floor was CURVED. Read moreGenuine Hotels.com guest review
Clean, close to Interstate 71. Decent Neighborhood. Plenty of resturants around the area. 15-20 Minutes to Downtown ClevelandGenuine Expedia guest review
The room was OK, not as nice as the photos, but it smelled strongly of either some perfumed cleaning product or insecticide... The smell woke me in the middle of the night. Nice staff...Genuine Hotels.com guest review
Nice room. Price is right. Nothing fancy but just what we needed. Walking distance to nearby restaurants. Plan on staying there next trip to area.Genuine Hotels.com guest review
"Good basic hotel"
My son and I stayed there for a weekend soccer tournament. The hotel was recently remodeled. The room was clean, although lacking in many features such as a microwave and refrigerator. Not a big deal for us and apparently some rooms have those items. It is right off the interstate and there are numerous places close by. The staff was nice. Overall a […] clean basic room at a reasonable rate. Read moreGenuine Hotels.com guest review
"Great Customer Service"
Attentive staff- clean accommodations- Much more than you'd expect for such a good price!Genuine Hotels.com guest review
I was very pleased with the hotel. It's the first time staying at a Red Roof HotelGenuine Hotels.com guest review
For my needs, this hotel was excellent. It lacks the amenities that you might look for in a vacation stay, like a pool, but is excellent for a nightly stay over. The room was comfortable and had plenty of space, and everything seemed clean and well maintained. It is right off several main traffic arteries, and there are plenty of options for food in […] the immediate area. Read moreGenuine Hotels.com guest review
"Red Roof Inn Middleburg Heights"
Staff were very nice. Water pressure was amazing. Rooms were clean and comfortable.Genuine Expedia guest review
Lobby was dirty. Splattered paint on light over mirror. Dirty door jamb was missed in renovation.Genuine Hotels.com guest review
"cleveland clinic patient"
It was good; except for the condom found under the mattress. but it was wrapped.Genuine Hotels.com guest review
We booked a NON smoking room. The first room they assigned reeked of cigarette smoke. The second room smelled great until we left and returned then it smelled like smoke. We complained and were told they ran an ozone machine in the room. The next day, repeat the first smoke smell in room. Other guests also complained of smoke smell and the whole hotel […] is supposed to be non smoking. When the first shower was taken, the water backed up in the tub 4-5 inches. When my husband filled the sink to shave, it would not not drain. Maintenance man kind of fixed the drains. The bath light switch worked intermittently. It was replaced when we notified the management. There was visible mold behind the floor molding by the shower. We checked out early because we couldn't take the smoke smell or the mold. Hotels.com acquired a refund and we moved to another hotel. Read moreGenuine Hotels.com guest review
"Adequate and convenient"
An adequately remodeled older motel. Very convenient to the Airport. Only issue we had was the room smelled like someone smoked in it and I had a difficult time after we left with my asthma. It did say it was 100% smoke free hotel but there were cigarette butts all over outside the building as well. I would have requested a room change but we were literally […] only there to sleep and then go to the airport early in the morning. I wouldn't/couldn't stay in that particular room for more than a night. On the whole though it was a clean and adequate stay for the price. If you or children have issues with breathing issues I would avoid this one since it is probably hit or miss on the 100% smoke-free part even though they seem to be trying to promote it. Read moreGenuine Hotels.com guest review
"Nice hotel with comfortable rooms"
Nice hotel with comfortable rooms. I stayed with my 2 kids for 9 days and we really enjoyed it. Close to restautants, shopping and airport. No breakfast, just coffee but really good coffee.Genuine Expedia guest review
"exactly what I needed"
Very clean must have recently been renovated. Flat screen tvs clean room. I walked across the street and got dinner. Very safe area. If I ever am back in cleveland I will stay here again without hesitationGenuine Hotels.com guest review
"Happy with the stay."
The room was clean and comfortable. Great deal for the price.Genuine Expedia guest review
"No More Dogs"
Everything was okay except the dog that was across the hall barking! Was not aware that animals were allowed or I would not have booked my stay there.Genuine Hotels.com guest review
The room was clean, no frills. No hair dryer or coffee in the room. Check in was easy and quick. The friendly front desk person asked me if I had a floor preference, which was nice. The bed was very comfortable. My only complaint would have to be; I was placed in the back of the hotel, close to the highway so I felt a little uneasy because I am a woman […] traveling alone. I would stay there again, however I would ask to be placed in the front area. Read moreGenuine Expedia guest review
"High-end two star hotel"
This hotel was very clean. Service was prompt at the front desk. Only the first floor rooms was accessible from outside (I don't like that - good thing I was on the second floor). I would definitely stay here again. If you are looking for a basic hotel that is clean and affordable, this is a great place to stay.Genuine Hotels.com guest review
"Don't believe the high consumer review rating"
I depend alot on consumer ratings to guide me in purchases. This hotel had a 4 star hotel rating by well over 600 reviewers. Hotels.com gave it a 2 star ratings. The price was cheap and because of the high number of consumers rating this hotel high, I booked it. Mistake. If you are a smoker, you won't think anything of the high stench of old cig smoke […] in the "nonsmoking room." They didn't change anything out when it became nonsmoking. The toilet and tv were clearly the newest items in the room, given the 60s style cabinet the tv was on and the obvious repairs to the tub. The baseboard in the bathroom was also coming off. Lots of rust/yuck in corners and where things were falling apart. I don't blame the cleaning staff for this, but rather age. With everything in the room being old and rundown, I was afraid to get in bed! I would like to say that for the cheap price I paid, it's what I would expect, but I think I overpaid. I will say the staff was great. I came upon a personal problem and had to cancel my reservation. The lady behind the counter was caring and gracious, allowing me to cancel in spite of the no cancel policy after the stay had begun. The location of the hotel was good too - right off the expressway. Read moreGenuine Hotels.com guest review
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