Cheap, in the fullest sense of the word.Genuine Hotels.com guest review
Smelled bad.Genuine Hotels.com guest review
"Good value for the money."
It was just fine, the staff was friendly and helpful. The room was clean and recently remodeled. The bed was excellent and the room was not musty smelling or had any smoke odor. Overall a great place to stay for the money.Genuine Expedia guest review
"Big clean room"
Was pleasantly surprised. Stayed in Red Roof on Quarry and paid more and got less. It was small and no amenities. The room in Middleburg was huge with microwave, frig and blow dryer, etc. I had to request an ironing board and iron at the Quarry hotel. Room was very clean and no smelly air condition unit. I see why the reviews were excellent. That was […] the reason I booked there. Don't let the lobby smelling of smoke distract you. It comes in from outside. No smoking odors in the rooms! Will stay there again. Read moreGenuine Hotels.com guest review
This is one of the worst hotels I've ever stayed in. First, the beds were some weird variation of lumpy that gave me some of the worst back pain I've had in my life. Second, the bathroom was tiny. It felt like it was made for super-skinny models or children. Granted, I'm a large man, but the area for the toilet was barely 3 feet wide, and the shower […] was the same width. Not only that, the shower floor was CURVED. Read moreGenuine Hotels.com guest review
Clean, close to Interstate 71. Decent Neighborhood. Plenty of resturants around the area. 15-20 Minutes to Downtown ClevelandGenuine Expedia guest review
The room was OK, not as nice as the photos, but it smelled strongly of either some perfumed cleaning product or insecticide... The smell woke me in the middle of the night. Nice staff...Genuine Hotels.com guest review
Nice room. Price is right. Nothing fancy but just what we needed. Walking distance to nearby restaurants. Plan on staying there next trip to area.Genuine Hotels.com guest review
"Good basic hotel"
My son and I stayed there for a weekend soccer tournament. The hotel was recently remodeled. The room was clean, although lacking in many features such as a microwave and refrigerator. Not a big deal for us and apparently some rooms have those items. It is right off the interstate and there are numerous places close by. The staff was nice. Overall a […] clean basic room at a reasonable rate. Read moreGenuine Hotels.com guest review
"Great Customer Service"
Attentive staff- clean accommodations- Much more than you'd expect for such a good price!Genuine Hotels.com guest review
I was very pleased with the hotel. It's the first time staying at a Red Roof HotelGenuine Hotels.com guest review
For my needs, this hotel was excellent. It lacks the amenities that you might look for in a vacation stay, like a pool, but is excellent for a nightly stay over. The room was comfortable and had plenty of space, and everything seemed clean and well maintained. It is right off several main traffic arteries, and there are plenty of options for food in […] the immediate area. Read moreGenuine Hotels.com guest review
"Red Roof Inn Middleburg Heights"
Staff were very nice. Water pressure was amazing. Rooms were clean and comfortable.Genuine Expedia guest review
Lobby was dirty. Splattered paint on light over mirror. Dirty door jamb was missed in renovation.Genuine Hotels.com guest review
"cleveland clinic patient"
It was good; except for the condom found under the mattress. but it was wrapped.Genuine Hotels.com guest review
We booked a NON smoking room. The first room they assigned reeked of cigarette smoke. The second room smelled great until we left and returned then it smelled like smoke. We complained and were told they ran an ozone machine in the room. The next day, repeat the first smoke smell in room. Other guests also complained of smoke smell and the whole hotel […] is supposed to be non smoking. When the first shower was taken, the water backed up in the tub 4-5 inches. When my husband filled the sink to shave, it would not not drain. Maintenance man kind of fixed the drains. The bath light switch worked intermittently. It was replaced when we notified the management. There was visible mold behind the floor molding by the shower. We checked out early because we couldn't take the smoke smell or the mold. Hotels.com acquired a refund and we moved to another hotel. Read moreGenuine Hotels.com guest review
"Adequate and convenient"
An adequately remodeled older motel. Very convenient to the Airport. Only issue we had was the room smelled like someone smoked in it and I had a difficult time after we left with my asthma. It did say it was 100% smoke free hotel but there were cigarette butts all over outside the building as well. I would have requested a room change but we were literally […] only there to sleep and then go to the airport early in the morning. I wouldn't/couldn't stay in that particular room for more than a night. On the whole though it was a clean and adequate stay for the price. If you or children have issues with breathing issues I would avoid this one since it is probably hit or miss on the 100% smoke-free part even though they seem to be trying to promote it. Read moreGenuine Hotels.com guest review
"Nice hotel with comfortable rooms"
Nice hotel with comfortable rooms. I stayed with my 2 kids for 9 days and we really enjoyed it. Close to restautants, shopping and airport. No breakfast, just coffee but really good coffee.Genuine Expedia guest review
"exactly what I needed"
Very clean must have recently been renovated. Flat screen tvs clean room. I walked across the street and got dinner. Very safe area. If I ever am back in cleveland I will stay here again without hesitationGenuine Hotels.com guest review
"Happy with the stay."
The room was clean and comfortable. Great deal for the price.Genuine Expedia guest review
"No More Dogs"
Everything was okay except the dog that was across the hall barking! Was not aware that animals were allowed or I would not have booked my stay there.Genuine Hotels.com guest review
The room was clean, no frills. No hair dryer or coffee in the room. Check in was easy and quick. The friendly front desk person asked me if I had a floor preference, which was nice. The bed was very comfortable. My only complaint would have to be; I was placed in the back of the hotel, close to the highway so I felt a little uneasy because I am a woman […] traveling alone. I would stay there again, however I would ask to be placed in the front area. Read moreGenuine Expedia guest review
"High-end two star hotel"
This hotel was very clean. Service was prompt at the front desk. Only the first floor rooms was accessible from outside (I don't like that - good thing I was on the second floor). I would definitely stay here again. If you are looking for a basic hotel that is clean and affordable, this is a great place to stay.Genuine Hotels.com guest review
"Don't believe the high consumer review rating"
I depend alot on consumer ratings to guide me in purchases. This hotel had a 4 star hotel rating by well over 600 reviewers. Hotels.com gave it a 2 star ratings. The price was cheap and because of the high number of consumers rating this hotel high, I booked it. Mistake. If you are a smoker, you won't think anything of the high stench of old cig smoke […] in the "nonsmoking room." They didn't change anything out when it became nonsmoking. The toilet and tv were clearly the newest items in the room, given the 60s style cabinet the tv was on and the obvious repairs to the tub. The baseboard in the bathroom was also coming off. Lots of rust/yuck in corners and where things were falling apart. I don't blame the cleaning staff for this, but rather age. With everything in the room being old and rundown, I was afraid to get in bed! I would like to say that for the cheap price I paid, it's what I would expect, but I think I overpaid. I will say the staff was great. I came upon a personal problem and had to cancel my reservation. The lady behind the counter was caring and gracious, allowing me to cancel in spite of the no cancel policy after the stay had begun. The location of the hotel was good too - right off the expressway. Read moreGenuine Hotels.com guest review
Double beds room has no fridge. Room a bit small. clean, near airport a good stay for the night.Genuine Hotels.com guest review
"Better Than Expected"
Red Roof has a pretty shady reputation. I was debating paying double the rate to stay at the nearby Hilton. When we arrived in the room everything was pretty immaculate and very comfortable. During our stay everything was quiet (and what more can you really ask for). When we left the hotel, my wife and I both agreed that going with Red Roof and saving […] the money was the right decision. We would stay here again in a heartbeat. Read moreGenuine Hotels.com guest review
If you need a room in this area, this room will give you most of what you need! I slept comfortably, and felt safe in the area!Genuine Hotels.com guest review
"First time for me"
This was the first Red Roof i have stayed in and will be looking for others as I cross the U.S. Nice place.Genuine Hotels.com guest review
"Stayed for Weekend Trip to Cleveland"
This was a fine hotel, especially for the price. Short drive (about 20 minutes) to downtown Cleveland. The beds were very comfortable.Genuine Hotels.com guest review
"Very Good for the Price and Pet Policy"
Everything was nice except the size of the bathroom and bathtub. The tub was weirdly angled (it had an add-on floor of some kind) and uncomfortable. Otherwise the stay was comfortable.Genuine Hotels.com guest review
"Overall Good Hotel"
Overall Good Hotel. Cheap Hotel. Smoke Free, Neat and CleanGenuine Hotels.com guest review
No Kleenex or hair dryer. When asked for a box of Kleenex was told they did not have any.Genuine Expedia guest review
"Great Place for Overnight Stay"
This hotel was in a great location (20 minutes from Cleveland, close to various restaurants and stores, and close to major highway). Easy check-in and check-out. Comfortable, clean, and had all the essentials. Only downside was that there was no refrigerator in the room for our leftover dinner. Overall, I would recommend it for an affordable stay in […] the area. Read moreGenuine Hotels.com guest review
"Right off freeway, many restaurant/grocery options"
The staff I interacted with were very friendly and the room we stayed in was clean. The surrounding area struck me as a suburb that developed in the late 80's to early 90's, which support a variety of restaurants and grocery stores very close to the hotel.Genuine Hotels.com guest review
"Why is this hotel listed at two stars???"
Desk clerk was very friendly and accommodating. My GPS failed, and she took the time to go online and print out all of the directions that I needed for the following day! The room was quiet, clean and comfortable, quiet A/C. I would stay here again if in the area.Genuine Hotels.com guest review
"Close, clean, convenient"
We came to Middleburg Heights to meet our new granddaughter, but could not stay with them because they did not have room. We did not need a lot of amenities-breakfast, pool,etc.- but did want comfort and cleanliness. We were very pleased with the Red Roof Inn's room- very large, very comfortable bed, desk with nice chair, nice bathroom, and even a frig, […] hair dryer, coffee in the room, microwave, and safe. More than we expected! And everything was VERY CLEAN!! Staff were very welcoming and friendly. Location was close to good restaurants and in convenient area. Definitely stay here when in the area! Read moreGenuine Expedia guest review
Excellent value for price. Much better than what I could get at the same price in the past.Genuine Expedia guest review
Excellent accommodations.Genuine Hotels.com guest review
Recently remodeled, the hotel was very pleasant, comfortable and clean. Professional staff. Convenient location. I recommend staying here.Genuine Hotels.com guest review
"hotel service below average"
We complained several times that the wifi in our room was not working. The staff at the front desk did not seem to care. They didn't even ask which room we were staying in. When we complained again, they said they didn't do anything about it because no one else had complained. They were rude about it and still did nothing to resolve the matter. They […] definitely need to work on their social skills! Read moreGenuine Hotels.com guest review
"Visit to Ohio"
Enjoyed our stay, Exceptional Service, rooms and hotel lobby very clean, non-smoking a big plus for freshness of rooms, enjoyed coffee or tea in lobbyGenuine Hotels.com guest review
"very clean and nicely updated hotel"
hotel staff was friendly and the room was recently updated. very clean hotel. I would definitely stay again.Genuine Hotels.com guest review
"Clean Cheap Option by the Highway"
We always stay here when driving cross country. It's a good hotel with lots of great (chain) food nearby and only about 15 minutes from the top Cleveland eateries. My only qualm this time was that our shower curtain was a bit moldy. This is an easy thing to change or bleach and they'll want to stay on top of that. Hard to find as affordable and consistent […] of a stay as this on the road, but they keep it going! Read moreGenuine Hotels.com guest review
It was clean and easy to find.Genuine Hotels.com guest review
"Very inexpensive and close to CLE."
It was a good place to crash on the way to the Cleveland airport. Not much in the way of amenities, but the room was clean and the hotel is completely smoke free. I was there for a few hours (about 1AM to 4AM) as I got in very late and had an early flight.Genuine Expedia guest review
"Close to the Cleveland Hopkins airport"
Clean and comfortable. Easy to get to restaurants around.Genuine Expedia guest review
Awesome especially for the cost. I have been there now for a month ......every room is cleanGenuine Hotels.com guest review
"Great for the price - older but clean and great..."
No frills but staff was very friendly and was great for the price. Older but clean.Genuine Hotels.com guest review
Good and clean rooms. Will try again. Got sound sleep and pleasant stay.Genuine Expedia guest review
the room was clean, but had a slightly musty feel to it. the windows do not open, so there was no way to get fresh air into the room.Genuine Hotels.com guest review
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