Red Roof Inn Mobile South - Mobile

1 star

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The best part were the girls working the front desk. They were nice, professional and courteous.

Genuine Hotels.com guest review

Upon pulling into parking lot to check in,there were three cop cars,a fire truck and an ambulance.Upon entering lobby I noticed a lady on the floor crying hysterically and bleeding.At this point I was informed by the clerk that she was sorry and that this was a rare occurrence.We decided to give them the benefit of the doubt.We went on to our room,and […] immediately upon opening the door there was a strong stench of cat urine, upon entering the bathroom I noticed the toilet was not clean and there were urine splatters on the floor.We should have left at this point; however,we were running late for an appointment and we didn't have time to find and book another hotel.Before returning to the hotel, we stopped to buy cleaning supplies and air freshener.We returned to the hotel about 8 PM.We had the door open to help reduce the stench Between 9 & 10 my daughter told me to look outside.There was four undercover cops,one patrol car,and vehicle they had stopped.There were three people on the curb in cuffs.There were several pill bottles on top of the hood of the vehicle.The night clerk assured us they were not patrons of their hotel.One was arrest & release the other two.The clerk lied, they were patrons of the hotel.If you want to feel safe I would NOT stay at this hotel. Read more

Genuine Hotels.com guest review

I was especially pleased with the office staff they are very helpfull and customer oriented...

Genuine Hotels.com guest review

This property has seen better days, but the room was clean and comfortable. We probably would not stay here again.

Genuine Hotels.com guest review

For the price of the room it was great, staff was very helpful and the hotel is located close to several good locations to eat. Overall great place to stay and can't beat it for the price.

Genuine Hotels.com guest review

Good

Genuine Hotels.com guest review

Overall, it's not clean. For those who have a limited business budget, you can still find a suitable place better than this.

Genuine Hotels.com guest review

The staff was very nice (both check-in and check-out staff) but my room had obviously not been vacuumed. I even took pictures because I could believe it at first. It seems so basic to vacuum a hotel room....and it made me wonder what other corners were cut. Other than the floor and the odor of wetness in the room, I thought it was fine. Internet worked, […] shower worked, sheets seemed clean. Also the bar of soap labeled "face soap" was really nice. I try to be easy. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I wanted a cheap, clean, comfortable place to stay, and that's what I got.

Genuine Hotels.com guest review

I stayed here on December 21 and everything was great. On my stay here on December 25 on my return trip through Mobile I needed and I had requested a handicap accessible room when I made this reservation over a month ago. I DO understand that accessible rooms are not always available. I had problems in the bathroom which I can not detail here. Suffice […] it to say, this was my last stay at this hotel. Read more

Genuine Hotels.com guest review

Clean, comfortable room. Handicap Accessible room was very user friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Easy to find. Was traveling and Red Roof Inn was a good, inexpensive stopping off point in the trip! Will stay there in my next trip on the way to the east coast!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Employees were VERY helpful and friendly!!

Genuine Hotels.com guest review

It was comfortable and pets stay free, so my little dog and I had a lovely stay!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We booked a non smoking room and when we walked in it smelled slightly of smoke and the bed spreads both had cigarette burn holes in them. The TV kept going off and on and the light outside the room kept flickering off and on.

Genuine Hotels.com guest review

When we first arrived, they were unaware we had told Hotel.Com that we needed a downstairs room because my husband is handicapped, and that we also had a dog with us. The lady at the desk was friendly and was able to find one in the back of the hotel. Then when we got into the room, my 8 yr old daughter went to use the restroom, and had to kill a cockroach […] before she could use the toilet. The room smelt musty because the carpet was still wet from being steam cleaned. We checked in at 9PM and out by 9AM. Read more

Genuine Hotels.com guest review

This was an adequate hotel for the purpose and price. The front desk was very friendly and the room was clean. The hotel did seem to cater to a local clientele who rented by the week but I did not have any problems. I would recommend this hotel to dog owners and anyone who just needs a decent, inexpensive place to crash for the night.

Genuine Expedia guest review

The front desk employees were nice and friendly. Very helpful as well. The cleanliness of the rooms left a lot to be desired. The floors were filthy. The bed and bathroom was fine.

Genuine Hotels.com guest review

Poorly maintained facilities. Burns in bed spreed and carpet. hallways flithy. Would not recommend at any price.

Genuine Hotels.com guest review

There were 4 of us in the room and there was only two towels. there was a water all over the bathroom and we ended up using one of the towels to dry it. we arrive at the hotel after driving 15 hours so the last thing I needed is to walk back to the front office and complain. The next morning I let the receptions know and all I got was, "Oh we will check […] if there is a leak. Read more

Genuine Expedia guest review

Good hotel. Reasonable rates

Genuine Hotels.com guest review

I have nothing good to say about this hotel. We entered the room and immediately exited. We slept in the car several miles down the road.

Genuine Hotels.com guest review

Nice hotel. Good price and near highway when we needed it. Many restaurants nearby and a Walmart. Like I said, nice hotel.

Genuine Hotels.com guest review

The staff at this location were wonderful! Very polite. Very helpful. All the staff were very accommodating. Only thing that would have made our stay a bit better would be orange juice for the kids and maybe some muffins or dry cereal. The fact pets stay free is such a relief for families with both kids and pets. Great stay.

Genuine Hotels.com guest review

I have stayed in Red Roof Inns several other times. This one was way below what I except from that chain of inns. The grounds were nasty, the room did not the refergerator or microwave we request no ashtrays. It was suppose to be a queen bed, smoking, with the refrig and micro! And after seeing the kind of people living there I get why there was a safe […] in the room! The Lady behind the deck was rude and not helpful at all! Read more

Genuine Expedia guest review

This was the most nasty hotel I think I have ever stayed in. I was very disappointed in it. Everything about it was disgusting and felt unsafe. Never ever stay there!!

Genuine Hotels.com guest review

Fair, it was very hard to fine. It is close to food places. The only real probelm was that it was hard to find.

Genuine Hotels.com guest review

Dingy pillows and comforter. Strong odor of cigarette smoke in non smoking room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Is older motel, but great price and excellent staff. Would recommend to anyone traveling. Quiet stay

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Management showed class and excellence resolving some issues during my stay that went beyond my expectations of professionalism of customer service. If you are looking for something simple with savings and just need a place for the night, with wifi and check out early, you will be fine staying here.

Genuine Expedia guest review

This was just a quick stopover for me.. arrived late and left early.. didn't see anything wrong with the hotel.. also can't really say much about it in detail.

Genuine Expedia guest review

Everything in the room was functional though a little more attention to detail would be appreciated. A chair seat was stained and the faucet handle was loose. Staff was efficient and the area was quiet.

Genuine Expedia guest review

Got to the hotel late and the desk clerk was still cheery and accommodating; gave me an extra key with a smile when I locked myself out after being there 10 minutes. Walls are somewhat thin but other guests were quiet. Beds are too firm for my taste but if it solves your back problems you'll sleep well.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was satisfying, we were tired and we wanted a good room for the night and we had :)

Genuine Hotels.com guest review

Not so happy, I booked a Non-Smoking room but got a room that smelled like smoke but I liked that it was a cheap rate for just for an overnight stay. It took a while to check in because the Desk Clerk had to make the rounds on the property and when she got back the computers were down and couldn't get checked into a room right away (it took about an […] hour after arriving to get checked into a room I've already paid for) therefore too tired from driving from Houston, TX to complain directly about smoking smelling room just wanted to go to sleep since I had to continue my travels in the morning. I will say that even with those problems the Desk Clerk was very nice and kept apologizing for the problems with checking in, it was not her fault, but if I hadn't pre-paid for the room she was willing to give me a discount. Read more

Genuine Hotels.com guest review

This hotel is a dump my family stayed three nights and found a used needle and spoon under the mattress. The manager was nasty about the situation. She just thought I wanted a free night but I wanted an apology.

Genuine Hotels.com guest review