The sink faucet wouldn't turn to hot because it was broken. The bed was broken and would flip upward if you sat on the foot of it. The hotel shares a parking lot with Waffle House and the patrons there have no respect for the hotel guest. I could not sleep for the extremely loud radio blaring right outside my window and loud talking people, the walls […] were paper thin and you could hear everything! I will NOT be staying there again Read moreGenuine Hotels.com guest review
The rooms were not cleaned The non-smoking area seems like smoking area The internet was worse The threatment was badGenuine Hotels.com guest review
It was a pleasure to be there. I will return to visit real soon.Genuine Hotels.com guest review
The didn't work in the first 2 rooms we were in....by the 3rd it did work. None of our laptops or cell phones would hook up to the internet.Genuine Expedia guest review
Went through Expedia to find a hotel that accepts pets and make reservations. Checked that we would be traveling with a pet and requested non-smoking. Found an Econo-Lodge just off the I-40 interstate in West Memphis, Arknsas. -When I checked in was asked if I had a pet. Answered yes then was charged more and was assured it was a "non-smoking" room. […] It wasn't. Smoke smell, ashtrays, and cigarette burns on the side of the tub. Sign said out front "newly remodeled." It wasn't. The television was at least 10 years old but probably older. The temperature control on the bathroom sink was inoperable, completely broken but it was 10:30 pm and after 11 hours of traveling I wasn't about to ask to be moved. Towels had hairs on them so had to go get new ones. When I tried to call Papa John's for a pizza from the room with a coupon I had picked up from the lobby couldn't get an outside line. Called front desk and was told there was a charge for local calls. Who does that anymore especially when there is "free" wi-fi? I used my cell-phone instead. Probably the grossest thing while taking the dog out was finding a dead cat carcass nearty the outside metal storage bin. Bad experience and the "Newly Remodeled" banner needs to come down. Read moreGenuine Expedia guest review
"You Get What You Pay For ... Not Much"
The room was exceptionally cold; the curtains did not actually cover the entire window; there were stains on the mattress (which did NOT have a bedbug shield; surprising since nearby Memphis hotels are all over the bedbug registry!); the shower curtain had no liner, so water seeped all over the floor. The room was just all around awful. And the person […] on staff at night did not want to talk to me; would only talk to my husband, which was unsettling. (The woman who was on in the a.m. was much nicer, however.) Read moreGenuine Hotels.com guest review
"great rest on the way"
Nice, reasonable motel. Not much on the outside but the rooms are clean. I stayed here both going and reserved a room on the way back. Theres a waffle house in the adjoining lot.Genuine Hotels.com guest review
I never will stay there again. To noisy, house keeping doesn't clean the rooms good and Expedia doesn't often refundGenuine Expedia guest review
"Loud and outdated"
The hotel is loud from road and AC noise. The beds are cheap, too soft. It is overall rundown. Breakfast is the minimums to say that they serve breakfast (cereal and packaged honey buns). Staff seemed nice. Cleaning was minimal, with a dog smell in the room. Its just old and outdated overall.Genuine Hotels.com guest review
Cheap price but not worth the money paidGenuine Hotels.com guest review
"Would never recommend to anyone"
The night staff was friendly and the beds were not uncomfortable. However the non-smoking room reeked of cigarettes, even the bed spreads. The bathroom door and walls were dirty and the tub had enamel missing. The ice machine was broken and the laundry room where the ice machine was located had an overwhelming smell of urine.Genuine Expedia guest review
Their was a open pepper mint candy left the draw that should have been clean out. Bad cleaning.Genuine Expedia guest review
"It was a good stay"
The room in West Memphis was clean and the bed was the most comfortable one I have slept on in a long time. Staff was courteous and we had no problems...Genuine Hotels.com guest review
Wi=Fi didn't work, even in the lobby. Room TV got few channels and got them very poorly. Someone needs to add some more tin foil to the antena.Genuine Hotels.com guest review
"Best econolodge I have ever stayed at."
It was a very good stay right next to the waffle inn. I have stayed at alot of these motels and this was the best. Only negative remark would be.their no pets policy.Genuine Expedia guest review
Too close to race track so I could easily hear the engines roaring. Getting in and out was a bit confusing as it was at the back of the property. The room was ok but badly needed vacuuming.Genuine Hotels.com guest review
Would not recommend, cheap but that is all the rooms where dirty and dingy. The cleaners didn't bother with under the bed there where old sprite cans water bottles and chips just lying around under there, hair in the bath and stains on the beds. We even had someone follow our room mate back from the Waffle House and try to gain access to our room when […] we phoned the front desk she was told 'there will be no one there' not very helpful or caring staff, we also asked about the Internet not working and they couldn't of cared less, it seemed to be working for her as she browsed Facebook at work being the counter. Read moreGenuine Expedia guest review
Over all stay was quite pleasant, easy access right off the highway. Only thing that could possibly use some improvement was the poor selection of channels.Genuine Hotels.com guest review
"Hotel in West Memphis for trip"
The A.C. didn't wk well, hot the first nite!!!! The wi-fi didn't work !!! They did offer to move us to another room for 2nd nite......not sure we'd have wi-fi, but said A.C.would be better. To much to move & we had to be @ an appointment that afternoon. I wouldn't stay here again .Genuine Expedia guest review
"Bad customer service"
I will sleep in my car before I would spend another night there. The tv in the room did not work, the bed top cover needed changing, and the hotel desk clerk was rude. I never want to see him again. Sorry, but my stay was bad, bad, bad.Genuine Hotels.com guest review
Gang members everywhere outside the hotel. I didn't feel safe. Do not stay hereGenuine Hotels.com guest review
The hotel was very disappointing, the bed was very uncomfortable. When you sit on the bed the other end lifted off the floor. This hotel definitely was not worth the money we spent. i will never use this hotel again.Genuine Expedia guest review
"Ok for overnight stay"
Room was clean but smelled smoky even though a non smoking room. No other complaints. Fine for passing through for the price.Genuine Hotels.com guest review
"Beale Street Music Festival Traveler"
Spend the extra money and book downtown. My friend and I (both young women) only ended up staying here one night due to feeling unsafe and there were multiple cleanliness issues. Maybe ok for a one night stay, but no longer!Genuine Hotels.com guest review
"Memphis is May"
We were far from our event but the hotel was very helpful in finding us reasonably priced transportation. The staff was friendly and accommodating.Genuine Hotels.com guest review
"Clean, friendly staff, quiet"
As a budget style motel it was more than I expected. The room was great. Clean in all aspects. Everything was in working order. I had no problems what so ever. :) Also, I am a smoker. Upon entering the room, there was NO smoke odor like the 4 star hotels I have stayed in. This indicates they clean like they should. Recommend this motel highly.Genuine Expedia guest review
The motel was not in the best part of town and did not have easy access. This made me reluctant at check-in and wondering what I was getting into. But the staff was friendly and the process simple, as I had booked through Expedia. I was very pleasantly surprised once in my room. Everything was very clean and well maintained. The amenities listed online […] were all there and the room was very comfortable. There was a Waffle House located in the parking lot of the motel. Very convenient. Again, the location wasn't the best so be aware of you're surroundings when exiting your room or car. The stay experience was very good. Read moreGenuine Expedia guest review
"Decent place if you have to have a cheep room."
The service was pretty good. If you needed something and you went to the front desk to get it, they got it for you. When we called and asked for more pillows on the phone though, nothing happened. The hotel was pretty clean but the bathroom was pretty sketchy. As for the location...Well my co workers and I walked to the gas station that was 5 minutes […] away and got offered drugs multiple times, which was also very sketchy. The free breakfast was a plus though, even though it was big by no means. Overall i'm probably not going to stay at this hotel again. Read moreGenuine Hotels.com guest review
"Cheap and doable"
The room had an awful smell. The fridge was coming off hinges. The curtains wouldn't close completly.Genuine Expedia guest review
All i want to know is does anyone clean this place ? My room was disgusting, after driving 32hours all we wanted to do was shower & sleep. This is not the place you will feel comfy doing any of that. I ended up wearing my sandles in the shower, & we used our own blankets. Disappointment is how i rate our stay.Genuine Hotels.com guest review
I got about 2 hours of sleep due to the noise from the interstate. Not sure if moving to a different room not facing the highway would have helped.Genuine Hotels.com guest review
Smoking smell and ash tray in non smoking room.Genuine Hotels.com guest review
"Internet Wi-Fi was useless"
Hotel was well located. You paid, what was available. Old establishment, but beds well enough to get a decent night's sleep. Next door Waffle House had some traffic, but did not cause concern, like we first feared. Unfortunately we were unable to connect with any of our electronics via advertacied free wi-fi. Breakfast was miniscule, but if one likes […] lot of carbs, one might make it. No fruit and only Honey Buns as a sweet idem. That needs some thinking!!!! Read moreGenuine Hotels.com guest review
"great for the price"
The hotel was ok. There is a lot of noise that comes from the nearby traffic, but all in all it was convenient for what we needed. I have cleanliness issue anyways, so I bring my own cleaning supplies to clean the room to my satisfaction.Genuine Hotels.com guest review
GOOD PRICE!Genuine Hotels.com guest review
the hotel has tried to keep up and the service was good as any overnight stay i have experienced. i would not like to see this hotel go out of business because it serves a need for accomodations at this stratiegic location.Genuine Expedia guest review
"Not bad for the price"
The room was comfortable for a short, overnight stay. The room was clean and comfortable. The motel is located near a busy highway and you can hear the noise from the streets. Overall it was a good stay for a few dollars. I would stay there again without hesitation.Genuine Hotels.com guest review
"You get what you pay for"
Typical Indian run Motel. Could use some updating and the Indian Owner/Host can be very rude. If you want Breakfast head next door to the Waffle house. Bathtub had some slight mold around the top but overall the room was clean. It is right on Interstate 40/55 so it is very very loud so come late when you are very tired. It is difficult to get to if […] you miss your first turn off because the roads on each side of the interstates are one way. Read moreGenuine Hotels.com guest review
"Served its purpose"
Decent hotel and room. I got harassed by the morning front desk clerk because the night check-in clerk did not put in my late check-out.Genuine Hotels.com guest review
Overall nice place and very convenient to local restaurantsGenuine Hotels.com guest review
"convenient for our stopover for the night"
very satisfied for the price and found it clean and attractiveGenuine Hotels.com guest review
"great for that weekend getaway"
I was worried about the low rating,but I was only in town for one night and did not want to spend too much. Everything was great,the lady at the front desk was friendly and professional,the room was very nice no sticky spots in the carpet,or overwhelming cleanser scent. The bed was so comfy,and it was hot(99 degrees),but the room was very cool. I just […] wish there were more TV channels! I WILL RETURN!!!! Read moreGenuine Expedia guest review
"Do not stay in this hotel"
the staff was nice but that's where anything good about this stay ends. the hotel room smelled bad, it was old, the bathroom had old used soap on top of the shower insert that had been left by the cleaning staff because they didn't clean the bathroom properly, the beds were old and uncomfortable, we didn't sleep under the bedspread because it was dirty […] and smelled, we slept on top of the sheets and used a blanket we had in our car and used our own travel pillows, not the hotel pillows, the internet didnt work in the building we were in, the cable was very limited, the only kid channel was cartoon network and it had "adult swim" on so the kids didnt have anything to watch and couldnt watch anything on the computer because the internet didnt work. the continental breakfast was less than advertised and did not look fresh or clean, so we did not eat it. we were very frustrated and disappointed with our stay. we will not be back Read moreGenuine Hotels.com guest review
"Road trip stop"
Close to the Highway, relatively quiet, wireless internet, nearby restaurants, modest price. Decent place to stop on a trip.Genuine Expedia guest review
Our stay here was wonderful. The bathroom was much cleaner than the Econo lodge we stayed at in Nashville. The staff was very helpful and friendly. The only thing that maybe could be better was to at least have cereal for the breakfast as part of the stay.Genuine Hotels.com guest review
it was disgusting.i paid a lot of money to see memphis and stayed in a bad hotel.it was writing on the web that there is a wifi in the room.but no.and as we entered the room there was a wig behind the refrigirator.can you believe this?i never advice anyone to go there.pay 25$ more and go to the downtown.Genuine Expedia guest review
I was surprised to see that the room was clean, smelled fine, and the hotel was just fine, despite the negative reviews I had read. The mattress seemed worn - it dipped in the center, but I would book a room in this hotel again if needed.Genuine Hotels.com guest review
Internet wireless varies by room. Ask for a room that has a good signal. Ours didn't. Bath tile and room needs professional cleaning.Genuine Hotels.com guest review
"horrible room. horrible location"
Room has glass walls that overlook the highway. It's very noisy at night. We noticed people peeing on hotel staircase.even though we were in the hotel for just 6 hours, the experience was horrible. Lights did not work on the room and the room was smelly. Somehow had a very unsafe feeling.Genuine Hotels.com guest review
It was located right after I exited the highway. Easy access, easy return to highway. I couldn't get lost. Only thing--Couldn't get heater to come on and I was wet and cold. (Rm. 167 I think)Genuine Hotels.com guest review
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