First room smelled like wet dog, moved to another that was fineGenuine Expedia guest review
"Clean and convenient"
The rooms and grounds were very well kept. We were next to the construction and it wasn't disruptive at all. Pool had a nice BBQ area. Breakfast was ample and good tasting. I'd stay there again.Genuine Hotels.com guest review
"Grand Canyon friendly!"
Newly renovated suites, contemporary furnishings very reasonably price... Breakfast/social hour WONDERFUL!!Genuine Expedia guest review
So many good things, only a few not-so-good. Great location, great breakfasts, great 'happy hour' drinks and food, nice room. Only improvements would be to replace uncomfortable couch and worn upholstered chair - they were in the process of remodeling other units. Our last few days there they were invaded by families with unruly children that were obnoxious […] - knocking on our door during our dinner and again after we went to bed! They ran around and made a mess at breakfast/happy hour, were loud and rude - and the parents just ignored it all. In fairness, there were families there with children that were fine, but the few really changed the whole feel of the place for the worse. The front desk staff was quite aloof the two times we interacted with them. Read moreGenuine Hotels.com guest review
"Nice room for family of four; breakfast needs help"
We chose a two bedroom suite for our family of four. Both our kids are grown and (almost) out of the house and it still had adequate privacy/space. The bedrooms are separate rooms, with doors, from the kitchen / living area, unlike some hotel "suites". Each bedroom had it's own sink, bathroom. There is a large kitchen area which would be great, esp […] for longer stays. They were upgrading units across the way, but this appeared to be an older unit. There was little/no noise during the day even though they were doing construction. The hotel is located on the east end of town near the country club, away from the very busy downtown area roads. It is close to the highway which was good for our plans. The only real con was that the breakfast selection was fair, but the food quality/presentation was surprisingly poor, at least on the only day we tried it. There are a couple of decent breakfast places in town and Flagstaff is full of places to eat. If you must have great coffee, and don't mind the ever busy eclectic atmosphere, definitely go see Macy's on south Beaver Street. Read moreGenuine Hotels.com guest review
"more than expected"
Pleasantly surprised at the size and arrangement of the room. It was much more space and amenities than I expected. I was visiting family for a baptism. There was 5 of us, 3 being Teenage girls. Having two separate bathrooms for showering and getting everyone ready was truly awesome. We will stay here again.Genuine Hotels.com guest review
"just what we needed..."
clean, quiet, a little out-of-the-way (but not too much!), it was perfect for us!Genuine Hotels.com guest review
Very clean and breakfast and snacks were great!Genuine Hotels.com guest review
"nice place in the middle of updating"
For a place that is getting spruced up accomodations were still nice. solid breakfast. been coming here for two years. only complaint is they are slowlycutting service and raising prices. used to have evening food and social hour seven days and it was awesome. now down to three days and limited. breakfast hours are even shorter. with nicer digs expect […] even higher prices and more nickel and diming. but having a kitchenette is still awesome i must say. fingers crossed they will stay affordable. Read moreGenuine Hotels.com guest review
"Would stay here again"
We stayed in a newly remodeled room. Everything was pristine and brand new. Only thing that could have used improvement was that the comforter for the sofa bed clearly needed washing. It was hot so we didn't use it and I'm sure they would have brought me another one if I'd have asked so not a huge problem. Great place to stay. Spacious for our party […] of five and clean. Breakfast was good with waffle makers and lots of other choices. Liked that it was in a quieter area but still close to food and conveniences. We would stay here again. Read moreGenuine Expedia guest review
The hotel had everything we needed including breakfast, laundry facilities. Service and value for money were goodGenuine Expedia guest review
It was nice. I would particularly recommend for a family with a pet because it was very pet friendly on the grounds. There were a couple of things that could have been better. While the queen bed was very comfortable, the hide-away bed in the couch was not very confortable at all. Also, there was not a DVD in the room, but were able to get one from […] the front desk and hook it up. We had trouble figuring it out and they sent someone immediately to assist. Other pluses were nice outdoor eating areas with grills, and a very nice complimentary breakfast. I would stay again for skiing or a weekend away in the mountains. Read moreGenuine Hotels.com guest review
"Great place to stop over"
We enjoyed the big room with fireplace. It was a bit of a lug up stairs with the suitcases, but it wasn't that big of a deal. The staff were friendly. It looks a little dated, but they had construction going on so it looks like that may change. Overall, it was perfect for an overnight on the road. Clean and comfortable.Genuine Hotels.com guest review
"home away from home"
With two dogs in tow we couldn't have felt more at home- wonderful front desk staff, breakfast and afternoon "snack" which was pretty real food. Just off the highway yet quiet in a nice neighborhood though a bit far from downtown. We slept 4 grown ups comfortably in a studio too so great value.Genuine Expedia guest review
"base camp for grand canyon"
the place is in a very good location, it is a little old but they or working on it , had good breakfast.Right across street from fireworks for the fourth We would stay here again , very good deal for the moneyGenuine Expedia guest review
We got there in a rainy spell, and water was standing on the grounds, thus mosquitos around. I looked in the shop for mosquito repellent to purchase, but they had none, yet had lots of other stuff. Prairie dogs on the property too.Genuine Expedia guest review
Room was nice/clean, but it is located directly over the dining area which made for an early rise wether I wanted to sleep in or not. Would have been nice to be made aware of that before hand. I had to leave unexpectedly for family emergency and was charged $50.00 cancel fee and the hotel still had rooms available. :(Genuine Hotels.com guest review
Realy nice and we were luky, they gave us a room which was just renovated with nice taste! But the studio is a 3 pers and not a 4 pers, because the sofa is a single bed. And we realy enjoy the full equipted kitchen with a dish washer!Genuine Expedia guest review
"A great place to stay in northern Arizona."
We were greeted in a very friendly manner and we got the opportunity to upgrade to a two-bedroom accommodation so that our granddaughters could have their own bedroom. The breakfast was beyond expectation, with a lot of variety and good food.Genuine Expedia guest review
Good except for the 3 spiders that i had to kill.Genuine Hotels.com guest review
My family and I stayed at Sonesta ES Flagstaff this past week. They are currently updating/renovating all their suites so some were complete and some weren't. We happened to stay in one that wasn't updated yet. The beds were a little stiff and the pull out couch was straight from the 70's! We asked the front desk if there was anything we could do about […] the couch bed and they offered us a mattress topper that really helped out. They were super accommodating. The kitchen was excellent even though it was old. It pretty much had everything we needed and we were able to make dinner every night we were there. Sonesta ES offers a free breakfast which was phenomenal! During the week, they also offer a free dinner/appetizer social hour. They also have complimentary laundry facilities with soap available for free! (You have to buy or bring fabric softener if that's your thing) So basically, I would recommend this hotel, especially when they are done with all their renovations. The staff was nice and friendly, the breakfast was great, and the pool was warm! Read moreGenuine Expedia guest review
"Nice Place Out of Town"
This hotel is out of town next to a golf course. So, its great for those who want to be away from the higher level of main street activity and like to enjoy outside activities including golf. Of course, the facility is less than 10 minutes away from downtown Flagstaff. We noticed a predominance of family guests. We requested a renovated room which was […] brand new, however, someone had forgotten to vacuum. The next two days the room was kept very clean. All the staff were very cordial and helpful. Read moreGenuine Hotels.com guest review
"Family & Pet Friendly"
Older property but well-kept and in the midst of renovations. Lovely, pastural setting. Nice, Italian amenities. Yummy hot/cold breakfast with daily selection of hot item e.g.: scrambled eggs, chorizo sausage or biscuits and gravy. Breakfast room has patios by pool. Kitchen is great for families. Pet-friendly room did not smell like someone else's pet. […] Floors must be thin - very quiet family with no TV or music, in stocking feet kept getting complaints from below at night! Pull out sofa not very comfy, even for teens. Cleanliness was so-so: bathroom/bedding fine, carpet turned my socks grey (why do hotels charge extra for a pet and then don't seem to ever shampoo the carpeting???), kitchen floor was marked by recent fridge move….need a "magic sponge" here :-) Read moreGenuine Expedia guest review
"Clean,comfortable & convenient"
The room was very clean and comfortable. The decor was contemporary and up to date. The service was great. The only concern was the draft coming under the door which caused a lot of noise at night. However, we informed the staff who thanked us and said it would be fixed. I would definitely recommend Sonesta ES Suites and we will be returning.Genuine Hotels.com guest review
"Great location and comfortable room & setting"
We would definitely recommend this hotel. The breakfast was yummy, room was very clean and comfortable. Close to Route 66, and downtown with lots of restaurants and things to do.Genuine Hotels.com guest review
We enjoyed our stay and the lovely scenery around the location.Genuine Expedia guest review
"Hotel out of the way."
We used our hotel for sleeping and breakfast. Flagstaff has so many activities you don't need to hang out in your room much. The room was clean and comfortable. My family enjoyed the breakfast.Genuine Expedia guest review
"Nice location, close to dining and shopping."
Great place to stay. Only negative was construction on site as the hotel was in the middle of renovating. The work actually was done quietly it just made getting in and out of the parking lot cramped and hectic. This kind of info should be listed on the site.Genuine Expedia guest review
Plenty of room, staff was nice and accomodating. PArts of the hotel are being renovated and will look really nice when done. Our room was older but still very comfortable. Definitley would recommend to anyone!Genuine Hotels.com guest review
Renovation starting and really taking over the place. There were fewer people because of it. The rooms did need updating. The place was convenient for us in location. Wonderful breakfast and even a light dinner during the week (called social hour). We didn't bring our pets, but that would be convenient.Genuine Expedia guest review
A wonderful hotel, especially the 2nd time we lived in a new room. Clean, large and comfortable ! We bought some things to cook our dinner in the kitchen after visiting Grand Canyon.Genuine Expedia guest review
We had a fabulous time staying with Sonesta. This was our first time and we had an absolutely awesome time at the Cinders Quad forest play area and hitting the $100 peak on the mountain. We would definitely stay again! Oh and what made the difference for us was being able to take our four legged friends with us~Genuine Hotels.com guest review
I was very pleased with the whole hotel experience.Genuine Hotels.com guest review
"Nice Hotel...but make sure you have 2 beds"
We booked this hotel with the understanding that it has two beds. It did not, it had one bed and one folding couch...not a bed. The couch was small and was difficult to navigate around when the bed was in use. There was a note in the lobby that the adjacent country club offered special rates...the country club denied this. Otherwise a good hotel...but […] the bed situation should be clarified more in the hotel information. Read moreGenuine Expedia guest review
Convenient to our activitiesGenuine Hotels.com guest review
"Very Nice Hotel"
Everything was good, except the pull out bed (for our kids) - old and lumpy springs. Thank goodness we brought an inflatable queen size bed. We were told that all the rooms are being renovated and the pull out beds will be replaced with new ones. Very nice facility and good breakfast. Will stay there again next time we're in Flagstaff.Genuine Hotels.com guest review
This is a very nice stop in Flagstaff. We had stayed at the hotel for two nights while enjoying the area, and booked one more night at the end of our vacation as we enjoyed the breakfast, room, and pool very much.Genuine Hotels.com guest review
"Nice hotel, some construction that was not a prob"
main complaint was that there were only queen beds! How can you only have queen beds?Genuine Expedia guest review
Overall, this place was good. We were not impressed with the breakfast choices. We probably would stay there again as it was relatively close to downtown and the price was reasonable.Genuine Hotels.com guest review
Nice pool and foodGenuine Hotels.com guest review
This little place is a diamond in the green. Close to what looks like a really nice golf course, and the rooms are great. There was some construction going on during our trip, but it wasn't a real issue. Clean rooms, soft pillows, and quiet made this a place we still stay again.Genuine Hotels.com guest review
"Nice hotel at a good price!"
Flagstaff hotels are usually high priced. We found this hotel on sale at Expedia. I believe it's an old Residence Inn. When we got there we found out that they were remodeling but didn't have any problems. We stayed on a Saturday night. Very clean room. Nice front desk staff.Genuine Expedia guest review
"Friendly staff, easy check-in/out"
Room was nice, clean and comfortable. We enjoyed the pool and hot tub as well as the evening social (free appetizers, drinks/dessert.) Breakfast was plentiful with both hot and cold dishes, but would have enjoyed some pastries. Overall, a nice place; would stay there again.Genuine Expedia guest review
"Would definitely come back"
We truly enjoyed our stay here. The staff was helpful and friendly, and when we left something on the room after we checked out they had no problem letting me back in to retrieve it. The room was nice, very comfortable bed.Genuine Hotels.com guest review
"Very clean and very friendly staff"
I felt welcome by the staff from the moment I entered. The room was fitted with outdated appliances and a very old TV - not a flat screen. Even though the fixtures and appliances were old they were clean. The curtins and bedskirt had been recently laundered. The room was clean and smelled clean.Genuine Hotels.com guest review
Will stay here again!Genuine Hotels.com guest review
This was a very comfortable stay in between the Grad Canyon and Phoenix. We were exhausted and the room was very quite, clean, comfortable and spacious. We did not need the kitchen on this trip but it was nice to have a place to keep out drinks cold... and the cabinets had glasses etc.Genuine Hotels.com guest review
"very clean and it is close to university"
staff was very friendly food was great clean sheets I will be back for sureGenuine Hotels.com guest review
"Suites that were great!"
Really enjoyed out stay, and if you get a chance, you have to rub the mascotts belly at the front counter :DGenuine Hotels.com guest review
"Very friendly and nice place to stay"
Rooms were great staff was very nice and helpful.Genuine Expedia guest review
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