We reserves a two bedroom suite to accommodate my adult daughter and husband, myself and my husband, and our 20 year old son. The rooms were very clean and very we'll-kept. The pull-out sleeper was made up for us also. The free breakfast was great, with scrambled eggs, sausage etc. The cost was very reasonable alsoGenuine Hotels.com guest review
"Good location for peace and quiet, yet close"
We liked it - very comfortable and roomy. Located away from the train yet close enough to drive quickly to town. Nice grounds. I could see myself staying for more than a few nights. Great breakfast and breakfast room.Genuine Expedia guest review
We have stayed at this hotel before under different ownership. The condition of the hotel is not what it use to be. It needs an update. Desk clerk was helpful. First room was unacceptable, but it was taken care of immediately and professionally. Breakfast was very good and attendant very helpful.Genuine Expedia guest review
"Great pet friendly place to stay"
The suites are perfect sized for us and the dogs. Location near the country club is a plus.Genuine Expedia guest review
Sonesta is a nice hotel. Pool was kind of small, but good breakfast and nice kitchen etc. A bit like a long stay hotel.Genuine Hotels.com guest review
We got a two private room suite and it was awesome. We had housekeeping every day and not to mention the delicious breakfasts. I would definitely go back there again on my next visit.Genuine Hotels.com guest review
"Awful sleeper sofa"
The hotel was nice. Breakfast was excellent. Everything was clean. My only complaint is that we made the reservation for 4 people and it didn't tell us what kind of a room we were getting. Then when we got there we found that it was a room with one queen and a sleeper sofa. The sleeper sofa had a HORRIBLE mattress that had metal sticking into my daughters […] back. So it made for a couple of miserable nights for my 2 daughters. Read moreGenuine Expedia guest review
"hit the spot for a family of four"
Very clean rooms. Two bedroom suite had bathroom for each room, other hotels/suites have only had one bath for both rooms. Had full size freezer/refrigerator and stove, would have been very valuable had we been spending more time in the area. Hotel is a little off the beaten path as far as Flagstaff, but then Flagstaff has a train that runs right through […] it quite often (and quite late), so had it been near the main business district, we would have been awakened by the train. Read moreGenuine Hotels.com guest review
"Overall: Not Satisfied"
Pros: Very good location and breakfast. Cons: Very uncomfortable sleeper sofa. Chlorine in the hot tub was so high that it bleached out my new swimsuit. Ruined. Will probably not stay againGenuine Hotels.com guest review
"Good Service. Nice Rooms. Good Hotel."
This hotel is a nice place to stay if you want a little more room than your typical hotel chain offers. It's perfect for traveling with another person, pets or children. It is definitely older and outdated, but it is clean, comfortable and the staff were very nice. There is a pet park area and plenty of space in the room to relax when not outdoors. […] There is nothing fancy about it but we thought it was nice enough for our needs. I would go again! Read moreGenuine Hotels.com guest review
"Great hotel for the price!"
We made our reservation very late for this hotel during a cross county car trip. Wanted a nice place conveniently located to the I-40. The hotel was nice surprise with great accommodations for single of families. Awesome breakfast!! I would definitely stay her again. The desk clerk provided us a list of restaurants that delivered since we arrived late […] and we were delighted with the Chinese Rest. in the list. Read moreGenuine Expedia guest review
"small get away"
We both were very impressed with all that was offered. The room was amazing I look forward to our next stay!Genuine Hotels.com guest review
"nice hotel, excellent staff, great price."
We had traveled from the Grand Canyon to Sonesta in Flagstaff. We were welcomed immediately with a hello and warm smile. The room was older looking(but they are currently going through remodel) but spacious and comfortable. Great space for a larger family or even two couples. Golf course across the street and beautiful view of the local mountains. It […] was excellent location to hit all local hotspots. I would stay again. Read moreGenuine Expedia guest review
"Grand Canyon Trip"
Great hotel. We arrived after a day full of activities, Bearizona, Bedrock and the Grand Canyon. Checked in a little after 8, front desk could not have been kinder. Room was great after a long day it was nice to relax and watch HBO. I slept on the sofa sleeper and surprisingly it was very comfortable. Biscuits and Gravy along with Eggs and waffles was […] a great way to start my next day. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Great service, breakfast and comfortable rooms!"
I stayed in the 2 bedroom unit and it was perfect for my needs. The bedrooms are on opposite sides of the unit so you get privacy, while still having a nice shared living space. For those traveling with older kids, or two couples traveling together, it is a perfect balance between privacy and economy...without sacrificing comfort! I would definitely […] stay there again on my next trip to Flagstaff! Read moreGenuine Hotels.com guest review
Would defiantly stay againGenuine Hotels.com guest review
"Great stay in Flag!"
Clean, quiet & comfortable with access to walking trail.Genuine Expedia guest review
"Very nice hotel, easy to find!"
Wonderful hotel with large space to be comfortable in. We enjoyed our one night stay, two bedrooms, two bath with fireplace in sitting area and full kitchen! Amazing comfort in the beds. A little outdated but extremely clean and comfy. Really enjoyed the fireplace but the best thing about this place was the breakfast in the morning!! Yummy and not like […] your typical Holiday Inn breakfast. Will definitely look for this hotel other places we travel to. Read moreGenuine Expedia guest review
"close to Flagstaff and surrounding attractions"
This is a diamond in the rough! The hotel is being renovated, and is very cozy and clean. Our studio had everything you could want for a short stay or extended stay. The happy hour and included breakfast were an added bonus.Genuine Expedia guest review
"Family Vacation Stay"
Was a nice place to stay with children. The breakfast and the light evening meal was good. Helpful staff.Genuine Expedia guest review
"Not bad, Not great."
Fair for the price. Our room smelt awful, which didn't allow for a restful night and since the hotel was booked we couldn't be switched to another room. Overall the hotel is just as the title says. Not bad, but definitely not a great stay.Genuine Hotels.com guest review
A 3 stars hotel with a 4 stars price...Genuine Hotels.com guest review
"Nice roomy hotel in Flagstaff"
We stayed one night in the 2 bedroom suite. There was plenty of space. Kitchen had all appliances plus an oven. Furniture was dated but clean. Hotel going thru a remodel so I'm sure it'll have a more modern look soon enough. Beds were very comfortable. Breakfast was good. Plenty of items to choose from. The day we were there it did get very crowded […] and busy in the breakfast area quite early. I think everyone trying to get an early start to the Grand Canyon. Overall I will definitely stay here again. Read moreGenuine Expedia guest review
"Very nice hotel"
Our family was traveling to see the National Parks in Arizona and Utah and made this hotel one of our stays. I strongly suggest this hotel to anyone who is in the vicinity of Flagstaff.Genuine Hotels.com guest review
The hotel was nice but the housekeeper needs to do more better job our beds were made only one day out of 5days we stayed.Genuine Hotels.com guest review
good location in a nice neighborhood. convenient for a pet. Room had a strong smoke smell from the fireplace. Needed to be cleaned out. Mattress was too soft for 2 people. Bagels were stale on the breakfast buffet.Genuine Hotels.com guest review
I would stay here again due to the location and breakfast.Genuine Expedia guest review
"Room not bad, but service very poor"
Checking in I think the girl maybe said 3 words to me and acted like I was interrupting what she was previously working on. The hotel is under construction so it was a bit of a mess. The room was not too bad at all, but not at all like the pictures on their website. The appliances, décor, TV, and furniture were quite outdated. It was very nice to have […] a wood burning fireplace though. They provide you with one duraflame log for free, any additional you may need will cost over double what you pay in the store though. If you reserve a room with a fireplace I would recommend bringing a couple duraflame logs with you. The next morning as I was relaxing for my last hour there, room service came knocking at the door around 11am. Checkout time for this hotel is noon. He stood there with his cleaning cart and just looked at me. I told him I will still be there until noon and he said, ok, I guess I will come back. Once again, this time around 11:40, room service came knocking on the door again to see if I was out of their way yet. I couldn't believe how rude they were. Also, they charge a large amount if you have your dog with you which I did not see until after I booked the room. Will definitely choose any other hotel than this one for my next stay in Flagstaff. Read moreGenuine Hotels.com guest review
"A bit dated"
the hotel was going through exterior renovations and hopefully the inside is planned as well. The room was clean but dated with old fashioned TV's, refrigerator, stove and bathroom fixtures. The shower head is affixed low so one has to bend or stoop. Nice front desk staff and ok free breakfast. Nothing much in the area. Overall good value for money […] . Read moreGenuine Hotels.com guest review
"Texas family of 19"
Very clean and comfortable. Great location. Easy to findGenuine Hotels.com guest review
"Great room - Disgusting condition of dining area."
Nothing bad to say about the room - it was quiet and clean. But the next morning we were shocked at the mess in the dining area - food scattered all over, kids licking their fingers and then grabbing the serving utensils that everyone else use. It was clear no staff had wiped off any tables off the serving area all morning. This was a shock after having […] such a nice room to find the mess in the dining area. Read moreGenuine Expedia guest review
Use to be an apartment complex that has been converted to a hotel it's very nice.Genuine Hotels.com guest review
"quiet and good comp. breakfest"
Get to the breakfast early, when the locals start coming in, they are a hungry bunch.Genuine Hotels.com guest review
Sonesta Flagstaff provided a wonderful stay for our two-day vacation in the area. It was convenient, clean, with a courteous staff who was always eager to help. We very much enjoyed our time there and will return in the future, as well as recommending it to others.Genuine Hotels.com guest review
Although the hotel wasn't as close as we would have liked to everything in Flagstaff, the service made up for it! Yes, the TV was dated, but who watches TV on vacation? The breakfast was great and the room was very nice.Genuine Hotels.com guest review
Great place highly recommend. Awesome friendly staff very clean and comfortable could live in unitGenuine Hotels.com guest review
extra large room and delicious breakfast; right off highway but extra quiestGenuine Hotels.com guest review
Better than expected. Great breakfast. Complementary laundry was a plus.Genuine Hotels.com guest review
"Nice and convenient"
We enjoyed this hotel . . the only thing that was not good was that the sleeper couch was very very uncomfortable . . but other than that, a great stay !Genuine Hotels.com guest review
"seculed area, away from the hustle/bustle,"
I really enjoyed, it was relaxing, the staff was very polite and helpful, the buffet breakfast was delicious, my husband was very surprise that a lodging facility was even in that area.Genuine Hotels.com guest review
"Quality has gone down hill....disappointed...."
Many disappointments....beware, you can bring a dog but there is a $50 fee that Hotels.com did not mention! Had to just about beg to get a room on bottom level near office which I needed due to injured knee...could not do alot of walking. No luggage stands in room. Bathroom sink clogged, furniture outdated, sofabed mattress so soft and mushy, tissue […] and toilet paper like sandpaper....about the cheapest you could find. It looks like the 'new ownership' (been there 2 years already) went cheap on stuff. Breakfast was okay, but they kept running out. Nothing remarkable...eggs, potatos, waffles, NO Fresh Fruit.....be sure to get your hot stuff last because by the time you walk back and forth to get your silverware, cups, breads....the hot food is ice cold. When I got there at around 9:00...no dishes so had to wait. Then got hot food, and found no forks! Finally got fork and went to other side of room to get toast...then back to the other side to get drink for which there were no cups so went back across to get a coffee cup for my juice. By the time I sat down the hot food was cold and had to start over! Rooms keys deactivate if they get near a cell phone or credit card...so had to keep getting new keys! Gee...who doesn't keep the key in their pocket along with their wallets? Overall, the place was okay but a bit pricey for the quality! Read moreGenuine Hotels.com guest review
"Nice central location"
We stayed there and visited several locations such as the Sedona, Grand canyon, Oatman, and the reservations. The Sonesta served as our home base.Genuine Expedia guest review
"gateway to Sedona"
Liked the stay. Breakfast was sparse but all we needed. Good value for the area.Genuine Hotels.com guest review
"An Amazing, Restful Short Stay"
I would give this hotel 10 stars if the scale went that high. The cleanliness of the room was great. The kitchenette was fantastic. The shower had high water pressure and plenty of hot water. The laundry room was free and easy to use. The staff was the best I've met on my cross-country trip. I wish every hotel were like this one.Genuine Hotels.com guest review
"Wish we could have stayed longer!"
Of the three hotels we stayed in during our brief tour of AZ, this was our favorite! The staff was super friendly and helpful (printed out a list of vegan restaurants for us to try, I am not even vegan, but my mother is. We picked the Red Curry just off Route 66 downtown. Inexpensive, super tasty, kids and I loved it too!) The free breakfast buffet […] was well above average: REAL oatmeal (with fun topping options), eggs with peppers and onions an offering, plus fruit, various breads, fresh waffles, cereal, yogurt, etc, all replenished promptly. The room was very spacious, fully stocked, and comfortable. Our only complaint is that we were on the first floor, and apparently a herd of elephants was housed above. If you plan to stay longer than a night, you might want to opt for the second floor. Read moreGenuine Expedia guest review
Spacious, clean, great value, and great breakfast.Genuine Hotels.com guest review
we enjoyed our time at your hotel. love the room , and very quiet.Genuine Hotels.com guest review
"Spacious and well priced"
Suite was very spacious and great for a family of 4. Nice to have 2 bedrooms and 2 bathrooms, as well as a separate family room and kitchen. The suite was clean and comfortable. The breakfast was awesome and had a wide variety of warm and cold foods for both kids and adults. We really enjoyed it. The location wasn't that far out of the the downtown […] area and only took an extra 5 or so minutes. We would definitely come back as it was a great value as well. Read moreGenuine Hotels.com guest review
"A convenient location while site-seeing AZ"
We truly enjoyed our stay here. The room was immaculate and spacious. So nice to have a fireplace in the room. The staff was very friendly and the hot breakfast was delish! Would definitely recommend and this is our new favorite whenever we are in Flagstaff now!Genuine Hotels.com guest review
"Surprisingly nice and exceeded our needs."
There are not many suite hotels available in Flagstaff, AZ but Sonesta ES Suites was a wonderful surprise. Very spacious and more than enough room for the four of us. Kitchen conveniences were a plus. Living room couch (hide-a-bed) was small and not too comfortable, but otherwise a very nice stay. Breakfast was varied and more than adequate options […] to choose from. Read moreGenuine Expedia guest review
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