Bed felt like a board, tub had rust in itGenuine Hotels.com guest review
"Gonna start booking at the Hilton"
We have stayed at this hotel location many times and it seems to get worse as time goes by. Every single room we had, we would have half used toilet paper, garbage on the floor, and the bathtubs look disgusting and they all need to be renovated. We usually check out late, which we call the front desk in advance. Yet the room service would come and bang […] on the door as if they were cops and ask if we are checking out late. I have to come out and yell at these people for being rude and inconsiderate. Red Roof, you were great at one point in time. Read moreGenuine Hotels.com guest review
"Our stay was okay but could have been better"
our stay was okay cause when we got there the first room they gave us was not so good cause the bathroom light didnt work and it didnt have any toilet paper in the bathroom.then the next room they gave us was better than the first one but the heat didnt work that well and there was food left in the fridge from the last guest that stayed there.Genuine Hotels.com guest review
Nothing special. Room was adequate if all you are looking to do is sleep in the room. Room was short on towels even though reservation was clearly for three.Genuine Hotels.com guest review
The hotel worked very well for us. We stayed 2 nights with dog.Genuine Hotels.com guest review
"great place to stay"
I liked it . taxi was easy to access. however there is more room for improvement in some areas. for example. they can provide some toothbrush and tooth paste, in case one needs. in addtion it would be great if they put a maps of newyork and newjersey and availble transport options it would greatly improve life and stay here.Genuine Hotels.com guest review
The stay was wonderful. Only complaint, room was a little small for two people and our bags.Genuine Hotels.com guest review
It was really really a horrible experience. I continued room two nights. The cleaner didn't change sheet and bath towel. What is wore, she placed dustbin on desk. I left 10 dollars as tip. I think I am generous enough, while cleaner was so unprofessional and showed negative attitude to guest. I will not go to Secaucus Red Roof anymore.Genuine Hotels.com guest review
"Nice compact, clean hotel. Great price"
Stayed 4 days. Great staff, clean n nice compact room. Bus to the City not far away. I'd definitely stay again!Genuine Hotels.com guest review
"Not bad for the price"
Great place to stay for the price. Pretty quiet.Genuine Hotels.com guest review
"Great place all and all"
Great location, good staff members and lots of local food selections made it a great stay. The only bad thing I can only say was the bath tub and lack of towels in the bathrooms. Amazing clean and beautiful room we had I would say all and all great place to stay at, just need to repair those issues with the tubs (paint peeling in the bathtub) and ensure […] more then just one towel please. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
It was a great place to stay and getting to Manhattan was easy, the bus stopped right in front of the hotel and dropped us off at Times Square.Genuine Hotels.com guest review
My daughter and I were visiting family, and we enjoyed our stay. The staff was very helpful with directions to a nearby diner, and friendly.Genuine Hotels.com guest review
"Above and beyond customer service!"
My wife a I stayed here for business from Nov 29th thru Dc 17th. Originally we were only going to stay here a couple of days while we tried to find a hotel closer to our work. But in the first couple of days my wife and I were so impressed with the level of service by the front desk girls Christianna and the other girl on 2nd shift( sorry can't remember […] her name) as well as Lashawn our housekeeper we stayed here the entire visit. No matter the situation or problem they always had the right answer for us and went out of their way to make us feel welcome or solve our problems. Never in my 30 years of travel have I been treated so well by any hotel chain. I will remember this experience always and it has raised the bar in what I expect when I travel from a hotel. Read moreGenuine Hotels.com guest review
"i will be back to this hotel!"
It was ok . the bus 129 pass outside the hotel.Genuine Hotels.com guest review
If you're looking for a hotel while visiting NYC, this is a great choice. Offer great rate and you're only 5 minutes form the train station for a 10 minute train ride into Penn station.Genuine Hotels.com guest review
"Good for 1-2 nights. But another hotel if you can"
Fine for the two nights we were there. Beds very uncomfortable. Heat wouldn't turn off. A/C broken. Room was clean. For. Quick place to crash it services it purpose. Extended stay.. Spend more $$$ and find a better hotel.Genuine Hotels.com guest review
"Excellent family & hanidcap friendly place to stay"
excellent staff we are family with handicap children alot of medical equpiment and they were full booked still they too there time found us two rooms first floor and together they are awsome even had an easy spot for our RVGenuine Hotels.com guest review
"liked my stay a lot"
Check in was easy and fast. Staff was very helpful. Room was clean and comfortableGenuine Hotels.com guest review
hotel would be much better if the shower was cleanGenuine Hotels.com guest review
"Metro NYC bargain"
For the price, this hotel was very convenient and good for the area, metro nyc. Could not get into the WiFi all 3 days we were there. Said it was overused and we would have to keep trying. New furnishings, comfortable and quiet given its location between two highways. Outlet shopping nearby. A solid 3 of 5 rating.Genuine Hotels.com guest review
The room was fine, neat and clean and the staff was very nice and accommodating. The only issue was with the bed. They really, really need to purchase new mattresses. It was like sleeping on a bed of rocks.Genuine Hotels.com guest review
The rooms were way smaller than the picture and the people at the front desk were not helpful at all.Genuine Hotels.com guest review
"alright for a night"
Stains on bedsheets, no exhaust fan in bathroom, cracked sinkGenuine Hotels.com guest review
"Not a comfortable room for the price"
the staff was nice and helpful. The room was neat but it did not make my night a pleasant one. The bed's mattress was flat and because it sat close to the floor it made it uncomfortable for this 5'9 female. The mattress didn't provide comfort at all. It is not pleasing to have a sink outside of the bathroom within a few feet from ones bedroom either. […] I would not stay here again at the rate I paid for this room, It wan't worth the money. I could have slept in my van and been as uncomfortable. Read moreGenuine Hotels.com guest review
"Not sure if I will ever stay here again....."
My family and I stayed in this motel from Friday to Saturday so we could take the bus over to NYC. Our room was ok. There were no towels in the room so we had to ask for some. Then the towels smelled like the food from the cleaning lady because she was sitting in the next room eatting Jamaican food for quite awhile when we first got there and when I […] asked her for towels, the smell of her food was all over them. The toilet was leaking water in the back bottom and there was a wash cloth rolled up on the edge of the toilet to catch the water but floor around back of toilet was still wet. Shower floor could have been cleaner and motel brochures on desk area were so dirt with stuck on food. In the morning time....the motel seems to have something going on with large touring buses because early in the morning they started to pull in and they were everywhere with their engines idling and it was pretty annoying. My truck was blocked by a bus and I couldn't get out of my parking space. Then the soda machine on the second floor was not in use...Only way I will ever stay here again is if I got a much lower rate then $98... Read moreGenuine Hotels.com guest review
"As expected- no more no less."
For the price the room was expected. The pictures make it look classier and lots upscale that it actually is.Genuine Hotels.com guest review
Comfortable and cost is very reasonable.Genuine Hotels.com guest review
Our restroom was not very clean. There was hair that didn't belong to me or my husband. The only thing that got done was the bed. Other than that, it was not swept, sink and restroom was not cleaned. It was 35 degrees outside and I had to go down from the third floor to get some clean towels...Every day! Staff was not the nicest either...just yes or […] no answers. Will not stay there or any Red Roof Inn...ever! Read moreGenuine Hotels.com guest review
"nice hotel for new york trip"
Great hotel for getaway in new york.Genuine Hotels.com guest review
"Very good value"
This hotel was what we needed for the type of service were looking for. Brought our family's dog with us and wanted a decent place. Felt it was worth the money we spent especially being so close to NYC. I would recommend this place.Genuine Hotels.com guest review
"ok place better if they change the security duties"
But the hotel security always harassing and bugging checking car a little over protection seemed like .. but I am sure if needed they wont even be aroundGenuine Hotels.com guest review
The room had dirt and animal hair around the base of the furniture. We got to the desk to check in and stood for 15 minutes while the guy was on what spundes like a personal call. .Genuine Hotels.com guest review
Outstanding!! Only wish had better pillows but no big deal, I had my own. Great place to stay in thr NY/NJ area. Sincerely Jose CansecoGenuine Hotels.com guest review
Dresser was missing a drawer No Shampoo, asked told none available. No washcloths.Genuine Hotels.com guest review
Everything was good minus the other guests staying at the hotel running around and screaming at 4 in the morning. Hard to sleep like that.Genuine Hotels.com guest review
"Clean & Affordable"
The room was clean and comfortable and in a nice location with great transportation service to New YorkGenuine Hotels.com guest review
"Just what I needed, more than I expected."
Stayed 7 days and was pleasantly surprised. Clean, quiet and comfortable. Close to everything but what made my stay was my welcome. The manager Shayla at the front desk. She will go out of her way to welcome you and help you along. She did for me. Im planning another trip and headed right back to the red roof. You cant beat the price!Genuine Hotels.com guest review
I could only say that even after our room was cleaned it still had an extremely horrible scent. it was good for a quick stay but the fact that it smelled AFTER being cleaned did not help my thoughts on the cleanliness of the room.Genuine Hotels.com guest review
Average hotel, reception desk has the typical 'Jersey Strong' attitude.Genuine Hotels.com guest review
Room was nice, remodeled. Major problem was I was there for 3 days and my room was not cleaned once. Knocked on my door once and I said was leaving in 5 minutes and they Never came back. This was 6 at night. Had to call for clean towels.Genuine Hotels.com guest review
"Very disappointed in Jersey"
We weren't expecting a lot since we knew the location and price were reasonable. However, being close to the stadium we had hope that their recent renovations would be good. We have stayed at many Red Roof Inns across the country and this one is by far our least favorite. The room size is very small - meaning the king size bed takes up the entire room. […] The renovations were minimal, still didn't feel 'clean' and the toilet didn't work. We asked on three separate occasions for it to be repaired and it never was. The staff was unwilling to put themselves out to be helpful in any way. We don't usually complain and never request refunds but this was ridiculous... Read moreGenuine Hotels.com guest review
"First and last Red Roof Inn stay"
Will not return to this property. Very noisy location. very noisy ac/heating systemGenuine Hotels.com guest review
"Just about OK"
The problems first: a toilet that wouldn't flush properly and a bathtub that was somewhat blocked. The cleaning crew took out our used soaps but didn't replace them. I called the front desk and they said they'd drop it by the room but never did. I'd to retrieve it from them early morning. Again, the stay wasn't really bad especially if you are like […] us who are good at adjusting to things. The hotel is in front of a lake and offers a pleasant view and there are some fast food restaurants at walking distance. The front desk is quite helpful when it comes to giving information and directions. Read moreGenuine Hotels.com guest review
The room was clean and met our needs. There wasn't anything negative about our stay. We stayed in the superior King room.Genuine Hotels.com guest review
Terrible hotel. This hotel requires a train ride, or after hours, a $50 cab trip to get to Manhattan. Booked two nights, stayed one and asked for a refund as they started construction at 9am on a Saturday with no notice, audible tgroughout half the hotel. No follow through by staff yet. Said by a staff member to be frequented by those with dishonest […] professions. Book a similarly priced Hotel in Manhattan or Newark, do not learn the hard way here. Read moreGenuine Hotels.com guest review
great weekend getaway! hotel met expectations, was pretty clean overall, room was missing some outlets but very good stay for the price! Close to bus stop that takes you to the city!Genuine Hotels.com guest review
"Clean, efficient, well located, no problems."
Very decent, good value for money, good parking, near major highways and shopping.Genuine Expedia guest review
"Nice, clean, comfortable and great view"
It was a short trip to NY and we found this amazing place in Secaucus. It was right next to the river and amazing views. Rooms were nice, clean and had a microwave too. Good hotel and I would recommend this to all. Only one complaint - with the kind of rates that we paid..approx $125 per night, some breakfast should have been good. Only coffee was available. […] Management might need to think about it. Otherwise everything else is cool. Tip - bus 129 travels every 20 mins on weekdays (and every hour on weekends) to Times Square... per head $3.20 and takes roughly 40 minutes.... Read moreGenuine Hotels.com guest review
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