Very goodGenuine Hotels.com guest review
Hotel staff was good at nightGenuine Hotels.com guest review
"Convienent with Bob Evans Resturant"
Staff seemed overwellmed with changing rooms for other visitors due to problems with rooms. We febreezed our room as it had a smell that I can only describe as a mix of stale cigarette and cat urine. The carpet was wet in several areas. Bathroom was clean, but, the shower curtain had several rips in it. Don't waste your money, there are other places […] nearby that mjay cost a little more, but, you get what you pay for. Read moreGenuine Hotels.com guest review
"Find somewhere else to stay!"
The location is dated and in an undesirable area with the primary problem being the type of people that stay there, not the staff. Please find elsewhere to stay if you need to sleep!Genuine Expedia guest review
"Price was low."
Air conditioner did not work. Waiting to check in was unacceptable !Genuine Expedia guest review
Reco checked us in very quickly and efficiently and was very friendly. Room was clean.Genuine Expedia guest review
"Nice and Clean"
I loved this hotel.Genuine Hotels.com guest review
Dirty. There were conndom wrappers and gatoraid bottles under the bedGenuine Hotels.com guest review
"Cold and disappointed"
Checked in about 4pm, gentleman at front desk was very friendly. At least 4 or 5 guests in lobby having key card problems. Got into the room and it was filthy and cold. Bathroom was filthy, dead bug on the floor, bed skirts had white stains and if not mistaken the skirts were green. Turned heat on but 3 hour's later the room was still cold. A lot of […] cold air coming from all around the door. Asked for a room with 1 king size bed, got a room with 2 standard beds. Experience was 110% disappointment. Not sure if ill ever use expedia or Red Roof Inn again. Read moreGenuine Expedia guest review
"Fridge - no ice"
Fridge wasn't even plugged in and when it was it didn't work. Had to pull the fridge out of it's dresser compartment and discovered it wasn't plugged in. Then they didn't have ice in the lobby. Got snow from a snow bank outside Other than that everything was nice, tv and furniture was good, but the bathroom wasn't the cleanest, hair in the corner and […] a plastic cup in the fridge that had water in it. Read moreGenuine Expedia guest review
The first room I was assigned to wasn't cleaned at all; sheets were off the bed, trash was everywhere, and this was around 7:30 p.m. Called from the room and complained and was immediately assigned to the room next door. Got in the room, closed the door, unpacked some items and when I tried to go back outside to get more things, the inside door handle […] literally came off in my hand! I tried unsuccessfully to get it back on and called the front desk (again). Received more apologies and was assigned to what is now my third room. As the evening progressed and I was standing in front of the sink brushing my teeth I noticed my socks became wet. I looked down and there was a HUGE wet spot underneath the carpet that was getting bigger. Clearly something behind the walls was leaking and I just shut the water off and went to bed. To be fair, this was really my first horrible experience at a Red Roof Inn; but dear Joliet, I won't be back! Read moreGenuine Hotels.com guest review
This hotel was horrible!!! The front desk attendant was very disrespectful, the rooms were dirty and the sheets were disgusting I would NEVER stay here again!!Genuine Hotels.com guest review
"More then I expect"
Rooms are very clean and nice for the money and it was a quiet area I defiantly stay there againGenuine Hotels.com guest review
"Short stay for Family reasons"
Courteous staff, clean room and good location. This particular Red Roof Inn is on par with other Red Roof Inns that I have stayed in. Have already recommended this to others. Best bang for the buck!Genuine Expedia guest review
Ice machine was broken, walls were thin, and the room smelled like smoke. Seemed about right for a $60 place to crash in Joliet, IL. No surprises, but certainly no luxury. Room was surprisingly clean, though. You should know what to expect at a Red Roof Inn. I got exactly that.Genuine Hotels.com guest review
Clean. Staff was very nice. Good bang for your buck. Nothing bad. Nothing exciting.Genuine Hotels.com guest review
"Not what I expected"
As a single woman traveling alone, I was scared there. I had to go up outdoor dimly lit stairs to get to my room. The room temp was over 80 degrees and the temperature could not be regulated with the thermostat. There was no continental breakfast. The dphone in my room didn't work, but I was able to fiddle with the cord so I could get a wake up call.the […] staff was pleasant, but I would Not stay there again. Read moreGenuine Hotels.com guest review
They put us in a handicap room. I never requested that. Room was a dump. Picture is very deceiving.Genuine Hotels.com guest review
"Convenient stay right off of I-80"
The room was clean overall but the thermostats had been left on to 90. Just spittle too warm.Genuine Expedia guest review
While Red Roof says they`re 100% smoke free my room had plainly been occupied by a smoker who had smoked in the roomGenuine Hotels.com guest review
Enjoyed our stay. Nothing fancy, but certainly a fine place to stay during travels.Genuine Hotels.com guest review
This hotel was run down, the area not very safe looking. We were woke up twice during the night with kids running and screaming in the halls outside our door. Would not stay there again.Genuine Hotels.com guest review
we were very pleased with our stay we had to come to visit family member in the nursing home so we your kind and supportive employees it was a great experience and we have stayed with you several times before in fact when my aunt was in the hospital we had a 5 day stay and every one was friendly and caring so thank u for being there and not costin so […] much that we could not afford to stay Read moreGenuine Expedia guest review
"Smoked filled room"
My room smelled like an ash tray even though there were signs everywhere saying it was smoke free. Rooms were not in the best of shape.Genuine Expedia guest review
The pipe leak at the sink when you used it. But they did come and fix it. The heat would not shut off and it was extremely hot in there, tried to turn the air on and it would not work Did not sleep hardly all night was exhausted the next dayGenuine Expedia guest review
"Personal service from employee Darlene"
The rooms were clean and the service from the employees was absolutely perfect. Thank you to employee DarleneGenuine Hotels.com guest review
I only needed the room for one night. Since I had two dogs they accommodated me by giving me a room on the first floor. Off to the side there was a large area for the dogs to be walked which helped out a lot. The room was very clean. Some minor incidentals: the lamp on one side of the bed did not work and the remote did not work. I called the office. […] I was told to come by the office so they could fix it. It was done right away. I would stay there again for a short stay. Read moreGenuine Expedia guest review
The room was perfect for what I needed it to be: a simple, over-night location for me to sleep. The room was well-maintained and very clean. The front desk staff was very helpful. It was located less than 5min off the Interstate. Overall, I was very satisfied with my stay here.Genuine Hotels.com guest review
"Easy access to I-80 and nearby restaurants"
I have stayed at this inn before and chose it again because of price and proximity to roads and eats. I found that it has been kept neat and clean and the rooms we used had been upgraded and remodeled. It is not the "Ritz" but it is clean, comfortable and quiet. The desk clerk was welcoming and friendly and the internet access was easy to get to. There […] was a new flat screen TV in the room for those into that sort of thing. I would stay there again. Read moreGenuine Hotels.com guest review
Room was clean, however the plumbing in my room was slooooow going down.Genuine Hotels.com guest review
I stayed at this hotel as a convenience as I was due to attend a wedding the next day. I needed a good night's sleep and went to bed at 10:30pm. I was interrupted by the loud teenagers in the adjacent room. They played loud music and their party spilled out into the balcony in front of my room. The party continued until 3am. The front desk called the […] police. The teenagers fled the scene before they arrived. I spoke with the front desk clerk the next morning to complain. He told me General Manager would contact me the next day. I never received a call. I deserve a refund. Read moreGenuine Hotels.com guest review
"Clean motel, but very bare-bones"
Rooms open to the outside, not a lobby, which was not clear from the hotel's description. No refrigerator in rooms. "Double" beds were barely full-sized. Vending machine eats money. If you're looking for a cheap, bare-bones place to stay, this will do, but we'll definitely go with something more posh the next time we visit Joliet.Genuine Expedia guest review
The man at the front desk was very pleasant and helpful. The bed was comfortable and if all you want is a place to sleep for cheap this will do. No microwave or refrigerator and not a neighborhood I wanted to explore.Genuine Hotels.com guest review
Updated property with new extra thick mattresses. We extended our stay an extra night and driving a little bit further because the beds were so comfortable. The room was updated and very clean.Genuine Hotels.com guest review
Next to a great resturaunt was the best part and then close off the freeway second.Genuine Hotels.com guest review
Very happy with my stay at Red Roof Inn. Very clean and neat looking room. Everything seemed new or just very clean. Awesome AC unit felt great and a great location surrounding for walking dogs and for restaurants! Very satisfied with my stay!!Genuine Hotels.com guest review
"close to office"
the noise was unbearable.people coming and going slamming doors all hours into the nightGenuine Hotels.com guest review
Hospitality and service of the staff was exceptional. However the beds were stiff and the sheets seemed old and somewhat dirty. Overall this hotel in the city of Joliet was good. 7/10Genuine Hotels.com guest review
hair in the bathroom, alarm clock did not work, stains on all the bedding and on the floor. it was nasty!!!!!!!!!!!!! never againGenuine Expedia guest review
"Cheap Hotel outside Chicago"
We got nothing more than we paid for, which I suppose isn't unreasonable. The front desk clerk was pleasant and efficient, but didn't warn us we'd pay another $1.50 for having the safe in our room unless we went online and reported not using it (found that out from a tiny sign in the lobby). The shower had stray hair in it...fortunately it was head […] hair, but still... Read moreGenuine Expedia guest review
"Pass on if you can"
Not a very nice hotel. Room was clean ish. There were stains in the carpet. No breakfast and the neighborhood was a bit rough.Genuine Hotels.com guest review
I have always had good experiences at Red Roof Inns and this stay was no different. Affordable comfortable rooms. This one is located near department store shopping and fast food, and only six minutes to downtown. Check in and out were quick and easy.Genuine Hotels.com guest review
"Great stop over for a sleep"
I was driving along I-80 and needed an inexpensive and clean place for the night. The staff was nice and the room easy to find. There was a bit of a smoke smell even if it was a non-smoking room, but it was a clean, no-frills place. I got the deluxe King room and the extra space with a desk in the corner make the room feel much bigger.Genuine Expedia guest review
"A decent place to stay for the price."
Just needed a place to crash for the night as I had to be up early and leave for an event. The room was clean and hotel staff was nice.Genuine Expedia guest review
Staff friendly, but internet didn't workGenuine Hotels.com guest review
"Very tired hotel"
Upon check in, a man came back in and informed the front desk how mad the current guest was that a new guest was assigned his room. The room was clean, but no attention to detail was apparent. No ice vending was located in our 'complex'. Our room was in a separate building.Genuine Hotels.com guest review
"Nice and clean"
The hotel was pleasantly clean and the staff was nice. We were driving through so we were there late and left early and we didn't see much more than our room. On the down side there were no fridge in the room or hairdryer. We could have used those. But for the price it was clean and safe, so it worked for us.Genuine Expedia guest review
Excellent customer service.Genuine Hotels.com guest review
"Nice for the Price"
Staff was helpful room was satisfactory. The ironing board I was given was in disrepair and I was told I had to put a towel over it to use it.Genuine Hotels.com guest review
"Staff was exceptional"
WE arrived before check-in and David explained that they were full the night before and our room would not be ready till 3:00. We were tired from the drive but understood. I think David understood our fatigue and rewarded us with a first floor room by the office. My wife and I were very pleased with our room location and David excellent service.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )