"Great stay and great view!"
A little far from the busy part of hoboken but it's only a very super cab ride away. Lovely stay and great rooms.Genuine Hotels.com guest review
"Perfect Hotel to live when traveling to NYC"
We were first staying at Westin and having the NYC view over the river, and thought that was great~ but after living at Sheraton, it was even greater because it is just right at the river with better view to NYC with much lower cost! Room was not spacious but enough for business trip or leisure. The location was great, ferry to NYC and bus to Manhattan […] at the door!! Definitely will stay here for NYC trip in the future. Read moreGenuine Hotels.com guest review
"Great alternative to staying in NYC"
We loved having the NY Waterways dock right at the doorstep, with the availability of buying the tickets at the front desk. Took us over to the city and we could sightsee from there. Hotel staff arranged transportation to the Newark airport for us...very helpful. Room was very large and clean. Nicely decorated and comfortable bedding. It was also nice […] having an indoor pool for our son to enjoy. Read moreGenuine Hotels.com guest review
"July 4th Trip"
No one cares about customer when booked through 3rd partyGenuine Expedia guest review
Move my daughter to Hoboken 4 th floor walk up. Exhausted from a long day the comfort and kindness of the hotel and it's staff was refreshing . The beautiful view of the New York sky line was awesome. Happy forth .Genuine Hotels.com guest review
Great view of Manhattan and very good location in N.JGenuine Expedia guest review
"First visit to New York City."
The room was nicely appointed with a pleasing degree of amenities; however the TV in the living / office section of the hotel room was out of service. The hotel staff stated that they could not solve the issue and blamed it on the cable provider. I noticed on my billing statement that I had been double charged on some ferry tickets sold to me by the […] hotel staff; the staff removed the charge after I pointed it out. One night I asked to borrow a bottle opener. A maintenance man arrived and waited while I opened some soft drink bottles. The maintenance man took the last bottle that I was about to open and proceeded to demonstrate to me the method of using a door strike plate to remove an old style soft drink cap. Instead, he only partially opened the bottle, breaking the seal enough to spew Sprite onto the hotel room carpet, but not enough to remove the cap. The maintenance man then handed me the bottle, retrieved the bottle opener and walked away. One day, while we were out, the water supply was shut off for water line repairs. A maid had also cleaned our room that day. When we arrived, the bathroom door was closed, the bathroom was full of steam and condensation, and both the bathroom sink and bathtub hot water faucets were found running, full blast. The tub was closed and was nearly overflowing. Apparently, the water supply had been turned back on after the maid cleaned and she left faucets open. We arrived in the nick of time to avert a disaster. Read moreGenuine Expedia guest review
"Good overall, but some small shortcoming as below"
The bed confortable is too thick and heavy! there's no microwave in the room. Other conditions and service are quite good.Genuine Expedia guest review
"NJ to NY"
Hotel was nice, area was nice, staff was nice , but they need to work on thier knolage of the pubplice transpertation . What is easy to the is not always easy to others, also let the people no what the best way around in rush hour would be. The publice transpertation was not bad but intimidateGenuine Hotels.com guest review
"the location was perfect for experiencing New York"
Taking the ferrie was convient , and the shuttle was also appreciatedGenuine Expedia guest review
We had a pleasant stay at the Sheraton, we really enjoyed the restaurant and our waiter GiovanniGenuine Expedia guest review
"Convenient to water taxi to NYC"
I paid the extra $20 to have a waterfront view but the AC could not be adjusted so i froze all night. had to get up in the middle of the night to cover it with a towel and put heavy ojects on the towel to hold it down. it blew freezing cold air on me all night. Very disappointed for $400. Should have stayed in Hoboken.Genuine Expedia guest review
It was a nice view to the manhattan skylines. We loved staying there.Genuine Expedia guest review
The location steps away from a ferry to midtown Manhattan and on a waterfront trail/park makes this average hotel desirable. That said, at over $300 a night (with taxes, fees) this hotel is no bargain. Even the ferry is not cheap -- $9 per person one way. Of course, that seemed to be the going rate for just about everything in the Hoboken/Weehauken/Jersey […] City area -- whcih has improved dramatically over the last 20 years. Read moreGenuine Hotels.com guest review
"Great Area! As close as New York as you can get!"
The view is amazing! My family was able to go to NYC in a skip and a hop.Genuine Expedia guest review
"Hard to say..."
Our first room did not have the view we asked for. I was told I would have to pay $10 for the upgraded room which I originally reserved. They made it seem like they did us a favor by not charging me the $10 for the room I originally asked for. In the middle of the night we discovered the fan/AC was not working. In the morning I told concierge about […] the AC unit not working. He apologized and did not compensate us in any way. Later my bank acct showed they double charged us for parking ($50 instead of $25). Note there was ample free parking surrounding the building. They never called back to follow up but they did refund me $25. The hotel is nice and the view was great, the location was great, its just come important details, like customer service and maintenance. Read moreGenuine Hotels.com guest review
So comfortable after a hard moving day! Bed was wonderful. Pillows to die for.Genuine Expedia guest review
"Sightseeing surrounding area"
Everything was very good until about 7:00 am next morning. I thought there was a thunder storm outside. What we found out there was construction on the building next door, right out our window. When i mentioned it to the front desk they just shrugged. The hotel was far from full and we could have stayed on the other side of the building.Genuine Hotels.com guest review
"absolutely loved it..."
I enjoyed it so much, don't bother getting a hotel in Manhattan, stay in the Sheraton at Weehawken and take the ferry across for the full Times Square experience and ferry back end of the night and enjoy the peaceful neighborhood of Hoboken. The perfect NY stay, thanks to the Sheraton.Genuine Expedia guest review
everything i needed for edc new york...Genuine Hotels.com guest review
My daughter and I enjoyed our over night stay. The hotel staff was very friendly and helpful. The room was nice and clean and very comfortable. The only issue was the ac/heating unit, the unit made an odd noise when it ran. We ordered room service and the food and staff were very pleasant. We had dinner at the restaurant in the hotel and was disappointed […] with the waiter. Our food order came out wrong, and when we went to remove the meal, instead of removing the dishes, he used his hands to removed the food off my plate and didn't replace my plate. He was not attentive and never apologized for the mix-up. The food was good, the watier was horrible. Read moreGenuine Hotels.com guest review
"Nice hotel but needs improvment"
It looks like newly remodeled. Nice amenities. Some minor problems. Front desk service needs a lot of improvement.Genuine Hotels.com guest review
"Need more notification"
facility is fine overall, except for the phone. the phone was broken, and there was the worst guest in the next door. they had a party until midnight, and the they were so noisy. my family couldn't sleep because of the rude music and screaming. I tried to call to the front desk, but the phone was broken. At the end, I used my cellphone to call the front. […] that was the nightmare... Read moreGenuine Hotels.com guest review
Good view of NY city and good access to public transportation of Ferry and Bus near the hotel. Front desk people are courtious.Genuine Hotels.com guest review
"Will visit again"
The room was very satisfactory for the price and we had a friendly staff experience. We discovered that a water taxi stop is outside of hotel making a preferred fast method of transportation to NYC than my car. A Ruth's Chris is across street from hotel. I slept well, better than I would have in the City. Will return!Genuine Hotels.com guest review
No mini bar, so no fridge. Also, no wine glasses. Room was spacious and nicely furnished. View of NY skyline was fabulous and transportation to city was easy. Would stay again.Genuine Hotels.com guest review
"Beautiful NYC city views"
Beautiful NYC city views, nicely updated, wifi access was an additional $9.99 per day which was unexpected and disappointingGenuine Expedia guest review
Other than having to pay $25 a night to park in which we weren't informed before we checked in, it was a wonderful hotel. Staff was helpful & friendly. Rooms were nice & clean. Location was perfect with a wonderful view of NYC.Genuine Expedia guest review
This is the perfect hotel if you are attending or exhibiting at the Javits Convention Center. The NYC waterway ferry is right at the front door of the hotel. It is a 6 minute ride on the ferry to the terminal. Once you arrive the convention center is a block and a half walk to the entrance. The view from my hotel room and cannot be beat by any hotel […] in NYC. You have great restaurants within walking distance. The room is spacious with everything you need for your stay. In addition, you can use the Waterway bus service to go to all of the favorite spots in the city for no extra charge. I recommend this hotel to everyone. Read moreGenuine Hotels.com guest review
"Nice View Comfortable"
It's lovely, you will enjoy the area. The hotel is older but its very nice and comfortable.Genuine Hotels.com guest review
"Poor common areas, elevator and lobbies need work!"
General common areas need a make over.Genuine Hotels.com guest review
Great service, everything at your suite with just one call wayGenuine Expedia guest review
"Harbor View & Large Rooms"
Rooms are huge especially for NY Area. Easy access from city and ample parking for mere $25/night. Could hear harbor horns, but rather enjoyed it.Genuine Hotels.com guest review
"Convenient Location to NY but Hotel needs updating"
Our experience at this hotel was rather frustrating. We changed rooms 4 times mainly due to A/C problems. First night we changed rooms twice as A/C was not working and had to defrost. We were relocated to a room where A/C worked but the TV's were being upgraded and did not work; additionally there was no view as requested for our 1 week stay. The next […] day we attempted to change room but was told we had to wait for check-outs. Finally a room was assigned with a better view and working TV's but again the A/C did not work and the toilet had clogged. We moved the 4th time and decided to settle in regardless of the slow draining tub and the A/C which shut off at 77 degrees consistently. We complained to the Manager on duty who was rather concerned and provided us with breakfast vouchers and starwood points for future use. However, the starwood points could not even give us a one night stay at any of their properties. Read moreGenuine Expedia guest review
"Nice view / good hotel / bad service"
We liked the hotel, we loved the location but were very disappointed of the service in the front desk, not nice or helpful, that should be really improvedGenuine Hotels.com guest review
No complaints. Great Staff and Accomodations. Location was very convenient with the Ferry to Manhattan outside the front door of the hotel. Would defintiely stay there in the future. The view from our room was Fantastic!Genuine Hotels.com guest review
"Loved the parking a ferry to NYC."
The iphone charger didn't work so my phone was dead the following day. I couldn't take any pictures. Other than that my stay was amazing.Genuine Expedia guest review
Excellent hospitality from the staff! Rooms were very clean and the check-in process was no worse or better than at other hotels. All in all, a wonderful place to stay if you're looking for a weekend getaway.Genuine Expedia guest review
"Enjoyed our stay"
I booked seven nights for me and my family, we are enjoyed the hotel. It is directly on Hudson River, we enjoyed every day walking, the view is amazing. I have 2 boys (10 & 7 Years old), both of them were happy with the stay.Genuine Expedia guest review
"Clean and comfortable rooms!"
Our goal was to find a CLEAN, COMFORTABLE, AFFORDABLE hotel in or near Times Square, for an NYC trip with our 8-year-old son. Unable to find a facility that met ALL of the aforementioned specifications, this hotel was a great (possibly preferable) alternative for the budget. We explored Times Square before checking-in at the hotel. I called the hotel […] to ensure that they would hold our reservation and to ask how to get there from Times Square. The hotel operator was very helpful. She explained exactly what to do from Port Authority. It was quick easy and surprisingly safe (at 11PM at night). As it turned out the bus stopped directly in front of the hotel (I don’t know if that was a planned stop or if we just happened upon a kind and accommodating driver, Check-in was easy (a bit of a wait due to the group of flight attendants and pilots ahead of us) and checkout was even easier. They accommodated our request for a late checkout which allowed us a little more time to enjoy the City view from our room. Read moreGenuine Expedia guest review
"Nice hotel , great view , nice clean rooms"
Nice hotel , great view , nice clean rooms Perfect location The only thing that I was charged $25 Aday for the parking Other than that , had alot of fun . I recommend it :)Genuine Expedia guest review
very corteous and knowlegeable staff; nice room and services.Genuine Hotels.com guest review
"Slow public transport to Manhattan"
The hotel and staff are pretty good as expected from a Sheraton hotel. However, we have two young kids and were disappointed that we were mislead by the comment on the expedia website that this hotel was a "5 minute drive from midtown Manhattan". Taxis to Manhattan are very expensive, and public transport is slow. Using the light rail, path and NYC […] subway combination to get to e.g. Central Park took us over 90 minutes at times with child strollers etc. For us it was a last minute Easter booking so not much choice, but stay more central in Manhattan if that's where you intend to go all the time. It will be well worth the extra money versus all the commuting. The hotel staff booked us a taxi to JFK on our request but the taxi driver later got into an argument over an additional charge for paying by card, all the while acting as if he was entitled to the 17.5% gratuity included in the price. As a foreigner, my expectation is that gratuity is due only and to the extent you get good service. Not when the service provider is actually arguing about the agreed price. This was an unpleasant experience and unfortunately the hotel must bear some responsibility for recommending this taxi service to us. Read moreGenuine Expedia guest review
"Very nice, comfy and clean hotel, gorgeous view."
Super recommend !Very nice, comfy and clean hotel, gorgeous view. 10 min from Manhattan by bus.Genuine Expedia guest review
"Good one but..."
The hotel location is great, experience is OK, gym is fantatstic, however minor issues affected my satisfaction. This is the first time I see a hotel room without a minibar, the funny part is that when I called the reception to ask they said "we can provide it against USD25/night" ! so I have to pay for the parking, internet, minibar..etc. I think if […] the hotel saves the guests those peanut costs, they will have more customer loyalty. Read moreGenuine Expedia guest review
This was a great hotel. We were looking to spend the day in NYC. The ferry port right outside the front door was great cheap way to get across the river to downtown. Great price, great room, great locationGenuine Hotels.com guest review
This hotel was very nice! It was clean; the room was big enough for two. The hotel was convenient to NYC and the staff provided excellent service and information. Would come back!!Genuine Hotels.com guest review
"alt. to high nyc room rates"
great veiws of city, ferry pier next to hotel, standard double had lots of space including separate desk / sitting area and 2 tvsGenuine Hotels.com guest review
"Excellent alternative to the big city"
This hotel was awesome. Rooms were gorgeous with nice views. Concierge was awesome as well. Helped us get to a baseball game without any problem. Ferry across the Hudson was easy and fun and the bus through the tunnel was just as easy. Didn't have one thing wrong to say about this place!Genuine Expedia guest review
"Perfect weekend with a perfect view!"
Loved riding the ferry over to Manhattan -- loved the view from our room! Extremely comfortable bedding and style of bedding. Great staff -- helped us navigate the ferry/bus for once we got into the city -- we were visiting NYU and Concierge told us right how to get there. Very, very helpful and friendly. We also arrived VERY late the first night and […] they were most accommodating. Will be back here many times! Read moreGenuine Expedia guest review
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