"A welcomed break during a busy travel week"
Very nice staff. It's worth getting a harbor side room. What a beautiful view! Construction and traffic made it a bit challenging to get to, but the stay was worth it!Genuine Hotels.com guest review
"good location with helpful staffs"
it was a breeze to get into new york city by the bus, whose station is right in front of the hotel, the staffs there were wonderful people. for dining, the italian restaurant on 1st floor is good, and by car or bus, you can reach edgewater city easily for panera breads, chipotole, target, mitzuwa, and everything.Genuine Expedia guest review
"Not what I expect from a Sheraton"
Upon arrival, I was told that they didn't have the city view king rooms that I had booked but that they had two partial view rooms available, one with a queen and one with two double beds. I was not offered any sort of discount, refund or any other type of perk to compensate for the lost value. The rooms were decent, one of the televisions in the queen […] bed room did not work properly and the other would cut out intermittently. Checking in was a nightmare. I am not sure if the hotel was understaffed that night, but it took around 45 minutes to get checked in as there was only one person working at the desk and at least 10 people waiting to check in. Amenities were lean, wifi was overpriced and slow. Hotel needs renovations and updates in general. Overall I feel as though the value of this hotel is highly overstated. Read moreGenuine Hotels.com guest review
"very clean room with amazing view"
this hotel has very nice view of manhatthan, very clean and superior service. They are member of starwoods as well. The only not perfect point is travelling time to manhatthan is long, it's expensive to take the ferry and its difficult to take bus and transfer subway to manhatthan city.Genuine Hotels.com guest review
The room was wonderful and the transportation to NYC very convenient. The restaurant in the hotel had very poor service (we waited 20 minutes after seated for our order to be taken than had to waive a waiter to get anything after that point). The restaurant was not even busy. In general the staff at the hotel is very unfriendly. I felt like more of […] an interruption than a guest. Read moreGenuine Hotels.com guest review
Great size room. great view. easy to get to hotel. Took cab in from JFK to water terminal. bought 10 pack pass making each ride 7.60$, was across river in minutes. If too late for boat, took bus. hotel bus stop is very first stop from terminal Took bus in from water terminal each day and walked 42nd st back to water terminal each night. Bottom line […] great choice for NYC stay, would repeat. Read moreGenuine Hotels.com guest review
very expensive bad serviceGenuine Hotels.com guest review
"Best location...convenient to everything !"
I have stayed here many times...I particularly love it when I am entertaining visitors...excellent view of NYC skyline....ferry right outside the back door to go to NYC w/bus passes included in trip.......if you get back late, ferry drops you at Port Imperial which is 5 mins. away & Sheraton has a van waiting for you to bring you back....5 mins. to […] Hoboken which is a fun city filled with exciting things to do and glorious Waterfront....Weehawken has marvelous waterfront restaurants as well....can't speak highly enough of this true gem right on the Hudson....I absolutely love this hotel....give it a try, you will not regret the experience... Read moreGenuine Hotels.com guest review
very nice hotel within walking distance of good restaurants. Perfect location to go into NYCGenuine Hotels.com guest review
"great view and spacious, comfortable room."
Nice location with great view of NYC. Extra space in room was great. Nice staff. Clean.Genuine Hotels.com guest review
Great experience hotel staff was excellent. Staff very attentive.Genuine Expedia guest review
although it was across from the elevator the room was quieter than expectedGenuine Expedia guest review
The stay was wonderful!! Your refusal to work with me on changing my plans was unacceptable. You misrepresent your self and double talk your convince factor. I'll never use this site again!!! Tom EnglanderGenuine Hotels.com guest review
Very convenient to NYC by ferry at the front door. Expensive restaurant, but alternatives within walking distance.Genuine Hotels.com guest review
Nice pool and the fitness room is good enough!Genuine Hotels.com guest review
The city view is amazing .. The room is huge .. Love it ..Genuine Expedia guest review
"Close to the ferry to NY"
The view of NY and the comfortable beds.Genuine Hotels.com guest review
Great view of the New York City skyline, convenience of the ferry was a bonus. surrounding area of the hotel was nice, paved walkway around the river for walking, running etc.Genuine Hotels.com guest review
"Great stay and great view!"
A little far from the busy part of hoboken but it's only a very super cab ride away. Lovely stay and great rooms.Genuine Hotels.com guest review
"Perfect Hotel to live when traveling to NYC"
We were first staying at Westin and having the NYC view over the river, and thought that was great~ but after living at Sheraton, it was even greater because it is just right at the river with better view to NYC with much lower cost! Room was not spacious but enough for business trip or leisure. The location was great, ferry to NYC and bus to Manhattan […] at the door!! Definitely will stay here for NYC trip in the future. Read moreGenuine Hotels.com guest review
"Great alternative to staying in NYC"
We loved having the NY Waterways dock right at the doorstep, with the availability of buying the tickets at the front desk. Took us over to the city and we could sightsee from there. Hotel staff arranged transportation to the Newark airport for us...very helpful. Room was very large and clean. Nicely decorated and comfortable bedding. It was also nice […] having an indoor pool for our son to enjoy. Read moreGenuine Hotels.com guest review
"July 4th Trip"
No one cares about customer when booked through 3rd partyGenuine Expedia guest review
Move my daughter to Hoboken 4 th floor walk up. Exhausted from a long day the comfort and kindness of the hotel and it's staff was refreshing . The beautiful view of the New York sky line was awesome. Happy forth .Genuine Hotels.com guest review
Great view of Manhattan and very good location in N.JGenuine Expedia guest review
"First visit to New York City."
The room was nicely appointed with a pleasing degree of amenities; however the TV in the living / office section of the hotel room was out of service. The hotel staff stated that they could not solve the issue and blamed it on the cable provider. I noticed on my billing statement that I had been double charged on some ferry tickets sold to me by the […] hotel staff; the staff removed the charge after I pointed it out. One night I asked to borrow a bottle opener. A maintenance man arrived and waited while I opened some soft drink bottles. The maintenance man took the last bottle that I was about to open and proceeded to demonstrate to me the method of using a door strike plate to remove an old style soft drink cap. Instead, he only partially opened the bottle, breaking the seal enough to spew Sprite onto the hotel room carpet, but not enough to remove the cap. The maintenance man then handed me the bottle, retrieved the bottle opener and walked away. One day, while we were out, the water supply was shut off for water line repairs. A maid had also cleaned our room that day. When we arrived, the bathroom door was closed, the bathroom was full of steam and condensation, and both the bathroom sink and bathtub hot water faucets were found running, full blast. The tub was closed and was nearly overflowing. Apparently, the water supply had been turned back on after the maid cleaned and she left faucets open. We arrived in the nick of time to avert a disaster. Read moreGenuine Expedia guest review
"Good overall, but some small shortcoming as below"
The bed confortable is too thick and heavy! there's no microwave in the room. Other conditions and service are quite good.Genuine Expedia guest review
"NJ to NY"
Hotel was nice, area was nice, staff was nice , but they need to work on thier knolage of the pubplice transpertation . What is easy to the is not always easy to others, also let the people no what the best way around in rush hour would be. The publice transpertation was not bad but intimidateGenuine Hotels.com guest review
"the location was perfect for experiencing New York"
Taking the ferrie was convient , and the shuttle was also appreciatedGenuine Expedia guest review
We had a pleasant stay at the Sheraton, we really enjoyed the restaurant and our waiter GiovanniGenuine Expedia guest review
"Convenient to water taxi to NYC"
I paid the extra $20 to have a waterfront view but the AC could not be adjusted so i froze all night. had to get up in the middle of the night to cover it with a towel and put heavy ojects on the towel to hold it down. it blew freezing cold air on me all night. Very disappointed for $400. Should have stayed in Hoboken.Genuine Expedia guest review
It was a nice view to the manhattan skylines. We loved staying there.Genuine Expedia guest review
The location steps away from a ferry to midtown Manhattan and on a waterfront trail/park makes this average hotel desirable. That said, at over $300 a night (with taxes, fees) this hotel is no bargain. Even the ferry is not cheap -- $9 per person one way. Of course, that seemed to be the going rate for just about everything in the Hoboken/Weehauken/Jersey […] City area -- whcih has improved dramatically over the last 20 years. Read moreGenuine Hotels.com guest review
"Great Area! As close as New York as you can get!"
The view is amazing! My family was able to go to NYC in a skip and a hop.Genuine Expedia guest review
"Hard to say..."
Our first room did not have the view we asked for. I was told I would have to pay $10 for the upgraded room which I originally reserved. They made it seem like they did us a favor by not charging me the $10 for the room I originally asked for. In the middle of the night we discovered the fan/AC was not working. In the morning I told concierge about […] the AC unit not working. He apologized and did not compensate us in any way. Later my bank acct showed they double charged us for parking ($50 instead of $25). Note there was ample free parking surrounding the building. They never called back to follow up but they did refund me $25. The hotel is nice and the view was great, the location was great, its just come important details, like customer service and maintenance. Read moreGenuine Hotels.com guest review
So comfortable after a hard moving day! Bed was wonderful. Pillows to die for.Genuine Expedia guest review
"Sightseeing surrounding area"
Everything was very good until about 7:00 am next morning. I thought there was a thunder storm outside. What we found out there was construction on the building next door, right out our window. When i mentioned it to the front desk they just shrugged. The hotel was far from full and we could have stayed on the other side of the building.Genuine Hotels.com guest review
"absolutely loved it..."
I enjoyed it so much, don't bother getting a hotel in Manhattan, stay in the Sheraton at Weehawken and take the ferry across for the full Times Square experience and ferry back end of the night and enjoy the peaceful neighborhood of Hoboken. The perfect NY stay, thanks to the Sheraton.Genuine Expedia guest review
everything i needed for edc new york...Genuine Hotels.com guest review
My daughter and I enjoyed our over night stay. The hotel staff was very friendly and helpful. The room was nice and clean and very comfortable. The only issue was the ac/heating unit, the unit made an odd noise when it ran. We ordered room service and the food and staff were very pleasant. We had dinner at the restaurant in the hotel and was disappointed […] with the waiter. Our food order came out wrong, and when we went to remove the meal, instead of removing the dishes, he used his hands to removed the food off my plate and didn't replace my plate. He was not attentive and never apologized for the mix-up. The food was good, the watier was horrible. Read moreGenuine Hotels.com guest review
"Nice hotel but needs improvment"
It looks like newly remodeled. Nice amenities. Some minor problems. Front desk service needs a lot of improvement.Genuine Hotels.com guest review
"Need more notification"
facility is fine overall, except for the phone. the phone was broken, and there was the worst guest in the next door. they had a party until midnight, and the they were so noisy. my family couldn't sleep because of the rude music and screaming. I tried to call to the front desk, but the phone was broken. At the end, I used my cellphone to call the front. […] that was the nightmare... Read moreGenuine Hotels.com guest review
Good view of NY city and good access to public transportation of Ferry and Bus near the hotel. Front desk people are courtious.Genuine Hotels.com guest review
"Will visit again"
The room was very satisfactory for the price and we had a friendly staff experience. We discovered that a water taxi stop is outside of hotel making a preferred fast method of transportation to NYC than my car. A Ruth's Chris is across street from hotel. I slept well, better than I would have in the City. Will return!Genuine Hotels.com guest review
No mini bar, so no fridge. Also, no wine glasses. Room was spacious and nicely furnished. View of NY skyline was fabulous and transportation to city was easy. Would stay again.Genuine Hotels.com guest review
"Beautiful NYC city views"
Beautiful NYC city views, nicely updated, wifi access was an additional $9.99 per day which was unexpected and disappointingGenuine Expedia guest review
Other than having to pay $25 a night to park in which we weren't informed before we checked in, it was a wonderful hotel. Staff was helpful & friendly. Rooms were nice & clean. Location was perfect with a wonderful view of NYC.Genuine Expedia guest review
This is the perfect hotel if you are attending or exhibiting at the Javits Convention Center. The NYC waterway ferry is right at the front door of the hotel. It is a 6 minute ride on the ferry to the terminal. Once you arrive the convention center is a block and a half walk to the entrance. The view from my hotel room and cannot be beat by any hotel […] in NYC. You have great restaurants within walking distance. The room is spacious with everything you need for your stay. In addition, you can use the Waterway bus service to go to all of the favorite spots in the city for no extra charge. I recommend this hotel to everyone. Read moreGenuine Hotels.com guest review
"Nice View Comfortable"
It's lovely, you will enjoy the area. The hotel is older but its very nice and comfortable.Genuine Hotels.com guest review
"Poor common areas, elevator and lobbies need work!"
General common areas need a make over.Genuine Hotels.com guest review
Great service, everything at your suite with just one call wayGenuine Expedia guest review
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