"Ebassy Suites - Great Service / Poor Cleanliness"
Booking was easy. The service by front desk Kathleen was phenomenal. My disappointment was in the room. The room facing west was extremely noisy as far as hearing the traffic go by. I was moved to an east room on the 12th floor. It was quieter but could still hear the noise. Suggestion is hurricane windows. The carpet was wet in several places. I called […] the front desk and they has someone come up and dry the carpet. Several outlets did not work. The lighting was dark. Under the toilet rim was black. I was very dissatisfied with the cleanliness of the room. If it wasn't for Kathleen, I probably would not stay at this Embassy Suites again. The breakfast was excellent and the location to the Fort Lauderdale Boat Show was convenient. Read moreGenuine Hotels.com guest review
"Convenient and comfortable business stay"
A convenient and comfortable business stay.Genuine Hotels.com guest review
Really convenientGenuine Hotels.com guest review
We had an over night stay and thought being an Embassy Suite (Hilton) it would be a comfortable stay , But this is a very Old and Used up Hotel our room the smell was bad we did have a mini balcony so we left that door open for fresh air the bathroom was Old, I have stayed in other Nicer Embassy Suites in Anaheim California and Las Vegas NV ,The housekeepers […] need to do better cleaning and dusting the dark color furniture you can see all the build up of dust I paid 9.95 for internet even if they say we could catch internet downstairs. We also used the airport shuttle for 8.00 per person for a 4 am pickup. I will look for other hotels next time we come thru for another cruise. Read moreGenuine Hotels.com guest review
Great stay here before a cruise!Genuine Hotels.com guest review
Hotel is way over priced, no basic cable package and only two of the three premium channels they claim to have work! Needless to say I was not happy about missing The Walking Dead! Ice machine was broken. We had to pay $2.75 for a bottle of Sprite at the vending machine. Wifi is not included, you have to pay an extra $10, parking is $19 for self parking! […] Prepare to walk half a mile to your room if you self park. Room was nice and clean, view was nice as well. I would not stay again, nor would I recommend it to anyone else! Read moreGenuine Expedia guest review
Hotel was very clean and the rooms were big and beautiful would stay there again.Genuine Hotels.com guest review
Everything was perfect!! Love the hotel!! The room was very comfortable!!!Genuine Expedia guest review
The service was excellent and the location and facility was A 1 and the room was superbGenuine Hotels.com guest review
"Very nice hotel & very easy to get to"
Great hotel. Don't oark at hotel park in the free open air strip mall just behind the hotelGenuine Expedia guest review
"Great staff and location"
Initially when I got there, my King Suite was not functioning properly. The AC vent in the bedroom was not operable, the microwave was very dirty, and had no hot water in shower. I was immediately was changed to another room with a better view by front desk manager, Jessica. The breakfast buffet was good as there were many options to choose from. Im […] not a fan of the pre-made eggs (tasted like egg beaters or powdered eggs) at the buffet line, so I had real eggs made to order. The location was perfect. There are plenty of restaurants and two grocery stores in walking distance as hotel food is expensive and not many options. Read moreGenuine Hotels.com guest review
"Horrible customer service"
Beautiful hotel, horrible cust services. People were rude. Not even giving eye contact while we were checking in. We will not stay there again.Genuine Hotels.com guest review
My Air Canada flight was cancelled due to mechanical difficulties and I knew that Embassy Suites was close. I have stayed at the Embassy Suites in Deerfield Beach and Montreal. I booked on-line and took a short cab ride to the hotel. Check in was fast and after dropping off luggage in the suite I went to the complimentary happy hour. The next morning […] the complimentary breakfast was exceptional and I was on my way in the hotel shuttle at 9 am to catch my flight. Only complaint I had was about the smokers in the suite above me who kept sliding the patio door open to go out for a smoke since I do believe this hotel is non-smoking but the hotel isn't at fault for their behaviour. Read moreGenuine Expedia guest review
Overall very nice, hotel staff very professional and friendly. Room was a good value, excellent location to enjoy the area.Genuine Expedia guest review
We loved the hotel beautiful grounds well maintained. The pool was wonderful would would lay out every morning before we started our day. The breakfast was delicious! The only complaint is that wifi is not included with your room it was an additional fee along with parking!Genuine Hotels.com guest review
"Good location, needs work"
This hotel is extremely near local shopping. Definitely walking distance. Even grocery stores. Probably 2 miles to the beach. But the hotel definitely needs work. It was partially under repair during my stay. You could tell that the location hadn't been upgraded in some time. Breakfast was good and it was nice to have a microwave and refrigerator. Although […] both were old and worn. The biggest downside was the paid parking. I chose this hotel in a hurry after a nightmare hotel before this and thought that it was a given that they had free parking. I will say that most of the other hotels had paid parking as well. Read moreGenuine Hotels.com guest review
The rooms are huge, the complimentary drinks and breakfast were amazing, and the staff was very kind and helpful. I will most certainly stay at any other Embassy Suites.Genuine Expedia guest review
Enjoyed my stay. The hotel is beautiful. Location is excellent. Close to airport and beach. Several stores and restaurants in walking distance.Genuine Hotels.com guest review
"Excellent hotel, great service!!"
I enjoyed my stay! I loved the happy hour reception and the breakfast! I will definitely stay at Embassy Suites again.Genuine Hotels.com guest review
Best 4 days I spent on a Business trip. Quiet rooms, large rooms. Lobby is very beutifulGenuine Expedia guest review
"Located close to beach, restaurants, airport"
Staff were very helpful in pointing us to nearby eateries, convenient location, attentive staff. We were assigned a quiet room in the corner, and slept very soundly.Genuine Expedia guest review
We had a great time. the staff, room and overall stay was great, we will recommend this hotel to all family and friends who are going to the area. I can only say the entire experience was OUTSTANDING!!!!!Genuine Hotels.com guest review
"one great night between flights"
Great night sleep excellent airport transportation. Great price for a first class room.Genuine Hotels.com guest review
At first when we checked in they didn't have a room for us they had over booked the hotel. So we had to wait, they tried to give us a smoking room which I did not take. So I went back to the front desk and they took care of it. They gave us 100 dollar to eat in their restaurant. The food was great. They then sent us to the Hilton hotel which was also […] a very nice hotel. They also gave me 50 dollars cash for my inconvenience. They took care of everything at the Hilton and we also had valet parking. We went back to their hotel the next morning and then they gave us a another 100 to eat in their restaurant. Overall they took care of the problem. I enjoyed my stay. I would rate them 4 and a half stars.I would recommend everyone to stay there. Read moreGenuine Expedia guest review
"A little dated but good quality"
We only stayed for a short one nighter. The room was a nice 2-room suite. We had reserved a King room but they only had a 2-double room available due to renovations, so they credited us the parking and pet fee for our inconvenience.Genuine Expedia guest review
"Great, as expected."
Hotel was great, had a room ready for us for a very early check in (10:30 am). Hotel is in process of renovation, we had a newly redone room. Looks like they are about 50% through renovating the rooms. Renovation did not effect us in any way. Convenient to just about everything. Great location for pre or post cruise. They do not offer free transportation, […] but cab fare to hotel or port is under $20 Read moreGenuine Hotels.com guest review
"a/c in room"
room did not cool off for three hours.Genuine Hotels.com guest review
Wonderful experience. Accommodation were excellent and staff was great.Genuine Expedia guest review
Carpet in the room was filty and there was a disgusting stench.Genuine Hotels.com guest review
Good breakfastGenuine Hotels.com guest review
We had a great stay and will come again. The pool was clean and the kids played in it for hours. The happy hour was nice, we really enjoyed the specialty drinks. The breakfast wasn't as great, lots of people and the pancakes and other baked goods were stale. But the room was clean and a perfect set up for our family.Genuine Hotels.com guest review
"Very comfortable hotel with lovely grounds"
Very pleasing. It was very much like an Embassy Suites in New Jersey I stayed at last year but it appeared to be more spacious, and the grounds and outdoor pool were an extra bonus- lush greenery, a koi pond and calming waterfalls. I must also mention the delicious full breakfasts(with grits!), helpful staff and shops within walking distance. I will […] definitely be staying there again if/when I return to Fort Lauderdale. Read moreGenuine Expedia guest review
"Very Good Deal"
I will stay there again, if I return to the area.Genuine Hotels.com guest review
"In severe need of upgrade"
Water was left in the tub by cleaning staff, shower not working. Took 2 hours to get it resolved. Hair on my fork in buffet line. Pancakes and French toast beyond GROSS! I've stayed 3 times in the past 20 years. This was by far a huge disappointment to the quality I was used to and was expecting.Genuine Expedia guest review
"Relaxing and convenient"
I loved it here. This is my second stay at an Embassy Suite hotel and the consistency of the service is phenomenal. The staff at the front desk was very welcoming. Fast and efficient check in and check out. The room was great, spacious, clean and comfortable. The complimentary happy hour and breakfast was great and it's nice that they have snacks and […] drinks for the kids during the happy hour. The pool area was also great. Very spacious, not very crowded. The kids enjoyed it. I loved that it was very close to everything. There's a pharmacy and a grocery store and plenty of restaurants. All within walking distance. We stayed here for 1 night after coming back from our cruise and it was very relaxing. Read moreGenuine Hotels.com guest review
Only stayed one night but overall it's an ok hotel very close to airport and only problem was I had to beg for someone to help with bagsGenuine Hotels.com guest review
"Everything you need in 1 place, Sleep-Shop-Cruise"
We slept peacefully, knowing our room was clean. The room we slept in was 2 room suite with Queen bed 2nd. rm had sofa bed & 2 TV, coffee maker, fridge, 3 sinks in all. Excellent Service they come right away & take care of any problems or to bring you extra pillows or blankets... Restaurant in Hotel Food is good they give you enough & excellent staff. […] Happy hour where they serve Free Drink for like 2 hrs... Gift Shop *** FREE BREAKFAST IN THE MORNING .......... If you in mood to go out to eat, there Outback and other restaurant walking distance... Shopping all around us, Ross across the street, CVS few blocks down and want to sight see Hop/Off on Trolly for only $3.00 all day per. person and water taxi for $22.00 Near Cruise Ports and Airports less then 15 minutes Read moreGenuine Hotels.com guest review
"Close to cruise port"
Our stay here was excellent. Comfortable accommodations. Excellent customer service. We stayed here 1 night before our cruise and returned for 1 night after our cruise. Kathleen at the front desk remembered us from the week before. We waited in the lobby or our room to be ready and she came and found us instead of calling to let us know our room was […] ready--a nice personal touch. During check in, she asked about our dinner plans and offered us a discount coupon. She called later that afternoon to remind us to pick up the discount coupon. Excellent service!!!! Read moreGenuine Hotels.com guest review
Hotellet har sett sine beste dager men fungerer greit.Genuine Hotels.com guest review
"Good location for pre and post cruise stay."
For the price and the convenience of onsite breakfast and evening drink reception, it was a great place to stay. Very convenient location with shopping and eating places within walking distance. Easy beach access as well. But there is no complimentary beach shuttle as advertised.Genuine Hotels.com guest review
"No warm welcome"
Upon checking in I couldn't help but notice no one was warm or smiling at the front desk. The breakfast/bar team were nice though, very hard working people. Rooms were superficially cleaned ie please check under the bed and base of the toilet too. This is a large facility and a lot goes into maintaining it but seems like the workers could be better […] compensated. Read moreGenuine Expedia guest review
cleanliness of room/hotelGenuine Hotels.com guest review
"Great hotel & friendly staff on 17th St"
Great spot! The staff is always friendly & the rooms are clean and large. Comfortable beds & the added coffee machine is always a plus. Breakfast is great too!Genuine Hotels.com guest review
"Nice hotel close to the beach, close to Airport."
Pleasant, enjoyable, good, could be better, but it was still good. overall It was a good enjoyable hotel.Genuine Expedia guest review
"Nice hotel...but need a taxi for everything"
I enjoyed our stay at the hotel but spent more money on taxi rides it blew my mind. Hotel advertised a free beach shuttle...not true. If you use there drivers it's $5 a person or you can walk to the trolly and it's $1 a person. I had small children with me that walking to a trolly lot was hard. Reason I picked this hotel was for the convience of a beach […] shuttle. Other then that it's a nice place for a few nights, great pool. Read moreGenuine Hotels.com guest review
Very nice! I enjoyed my stay! I like ed eating breakfast by the waterfall.Genuine Expedia guest review
Excellent service and very clean. Close to everything, very convenient place to stay if you are leaving on a cruise our of Port Everglades.Genuine Hotels.com guest review
Great choice for spending a night or two in Ft LauderdaleGenuine Hotels.com guest review
"Parking toooo expensive."
Extremely expensive parking. Filled with cruise vehicles. Breakfast was a complete dissappointment. No obvious leadership directing staff. Ran out of coffee, clean cups, had to use styrofoam. Fruit cut too small. Watermelon mushy. Eggs mushy. Will not stay at an embassy again after 25 years.Genuine Hotels.com guest review
My room had trash under the bed. TV remotes would not work. Not much on tv to watch and had to pay extra for everything. I feel that its wrong to pay that much to stay at a hotel and then have to pay to park, pay for internet ect... Way too much money.Genuine Expedia guest review
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