"A little disappointed."
For years I have always stayed at Embassy Suites when I come to Miami and have always been very pleased. This trip, however, was not as pleasant as prior visits. The room was on the end of the hallway and smaller than normal and the light over the work table was about 25 watts and too dim to work with. Overall the stay was less than a four while previous […] stays have been fives. Read moreGenuine Hotels.com guest review
"Nice hotel near to the airport"
Overall it was a good experience. Good breakfast and the room (suite) is quite confortable, with excellent noise insulation. Hotel staff should be more service oriented, as the experience at the check in was not exactly friendly and we received wrong information from the bell desk.Genuine Expedia guest review
Was surprised at the parking fee as well as the cost of the wifi.Genuine Expedia guest review
Always a pleasure. Stay here each time we're in Miami area. Great breakfast and superior hospitality.Genuine Hotels.com guest review
"Best hotel for price, quality and proximity!"
It was fabulous! No complaints at all! Nicest embassy i have visited... Close procimity to everything!Genuine Hotels.com guest review
"Nice one night stay"
Good service at restaurant.Genuine Hotels.com guest review
I stayed at Embassy Suites for 2 days before heading to Bahamas on a 5 day cruise I will never stay anywhere else while vacationing in Miami perfect every visit they make you feel at home and the free breakfast buffet and happy hour is the cherry on the top keep up the awesome jobGenuine Expedia guest review
"Awesome stay at Embassy Suite!!"
The Staff was very friendly and helpful. The Embassy Suite was beautiful, a warm an inviting entrance and spacious parking. The room was very clean and offered a wonderful view of the Airport and surrounding sites. Breakfast was provided and served in a very professional manner. This allowed us to meet and speak with a few of the other guest, they had […] two lovely fish ponds inside that the kids walking around seem to enjoy. My family and I are so looking forward to our return trip. Read moreGenuine Expedia guest review
"Hotel in declined"
The hotel still is one of the most beautiful in Miami. However, services, such as the free breakfast and the Manager happy hour had declined in both choices and quality. Room was clean, but furniture appear a little lapidated. It is located close to all highway, but not within walking distance of anything, though a shuttle service is available free […] of charge. Staff if very friendly and accommodating.. Read moreGenuine Hotels.com guest review
"Nice, comfortable, minor fixes."
The hotel lobby & indoor courtyard are absolutely beautiful. The indoor landscaping is very nice. There were some items that needed repairing. Our bathroom wall paper was peeling, the carpet was dirty (you can feel it on your feet), and they had some repairs needed outside by the pool. Pool area was real nice, breakfast was amazing, bed was comfy. Managers […] reception was nice, but it left something to be desired as I've stayed in the ES in PR and their reception was AMAZING, as well as the Drury Inn managers reception (food and cocktails). We enjoyed our stay. Location was close to where we wanted to be.I would stay again. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Every section of the hotel was very clean and the rooms were updated. The staff was very nice and accommodating. The made to order breakfast was great and there were plenty of other things to chose from. We also really enjoyed the reception in the evening with the open bar for 2 hours.Genuine Expedia guest review
The bes are very confortable. Italia is close to the airport. I aleyas stand here.Genuine Expedia guest review
Clean environment and helpful staffGenuine Hotels.com guest review
"Great place to stay before a cruise"
This hotel is very nice. Very friendly people and a great pool.Genuine Hotels.com guest review
"Good quality and service for the price you pay"
The hotel is very nice and is good quality for price you pay. Rooms are spacious and comfortable. Restaurants are simple but good. We had a very good experience. Nothing to complain about. The breakfast is complimentary and cooked on the spot. The location for us was perfect because we had to leave the day after for Orlando, so we needed a place close […] by the airport that had a free shuttle. Read moreGenuine Expedia guest review
"Not satisfied at all will never stay in this hotel"
The hotel condition is not good at all, needs severe renovation. Manager's reception was a joke, severed cheap bar mix that's all.Genuine Expedia guest review
This was our second time here and it was great. Very clean, super friendly staff. The breakfast buffet is wonderful.Genuine Hotels.com guest review
The hotel itself is actually nice but the staff is incredibly rude!Genuine Expedia guest review
"Look elesewhere if you plan to eat here"
Check in was real bad and need more staff, waited minutes. The hotel restaurant was outrageously over priced for a simple sandwich. Food was cold.Genuine Hotels.com guest review
"Can be noisy"
Although the breakfast and drinks are always welcome at Embassy, this one is getting a little tired. There is noise on all four sides of this hotel, but for one or two nights before a cruise it's great. Free 24 hour airport shuttle, and $10 per person to port.Genuine Hotels.com guest review
Overall good happy hours free drinks and snacks, good breakfast.Genuine Expedia guest review
"A bad end to a great vacation"
I really expected a better experience. First I had a long wait for the shuttle at the airport. It appears either all of the other hotels had no guests or it was just better shuttle service. The toilet was leaking water and kept making flushing sounds so I had to close the supply valve! The air conditioning was not working properly and made it impossible […] for me to sleep in the room. The front desk response was just "I am sorry". Finally, it is the first time I have stayed in a hotel where instead of two regular coffee envelopes and one decaf, they supplied two decaf's, forcing me to leave my room in search of coffee. Read moreGenuine Expedia guest review
Pros: Complimentary full service breakfast is a plus. 5 mins from airport but far from south beach....20 minute drive. Worth the distance to save money on hotel and we had a rental car. Very nice hotel with mimi safari in the middle. Large room accommodations and very comfortable bed. Cons: Arrived at hotel around 9:30-10pm and the room I reserved […] was not available. I called to notify them of my late arrival the day before and the day of when I got on my flight. They said everything would be fine as long I as I arrived by midnight. Although I was given that info and got there within the time frame, I was told they did not have a king bed suite. My boyfriend and I didn't understand how this could happen since it was reserved and deposit made. Hotel representative stated that since I booked through Expedia it states "I reserved this room and will receive if one is available." Pure fabrication! I handed her my reservation form and it did not state that anywhere but did state that my room type was confirmed with the hotel, not to mention I called to verify my reservation was received. Needless to say we were upset and did not leave the front desk until it was resolved. In the end we settled with the double room and we're given. Free shuttle to the cruise port for the difference in price. The shuttle is normally $10/pp but since I paid for a king suite and received a double suite the hotel "refunded" me with that service. Read moreGenuine Expedia guest review
Were there just for an overnight. Great location and breakfast for airport.Genuine Hotels.com guest review
"Weekend out at the E-suites."
I love this hotel, great service, clean rooms and comfortable bedding. They offer a fun wonderful evening reception full of great tasting spiritful drinks and snacks free of charge! it's awesome to get away and relax in the pool and Jacuzzi. The pool and Jacuzzi area are very nice,however I noticed a gang of unsupervised kids dominated the jacuzzi which […] made it complicated to enjoy the feature from an adults point of view. The breakfast buffet is spectacular and convenient, all the breakfast items one could ever want at an exceptional value of free! This is an awesome deal for the value. I will be taking my family back to relax here. Chris mitchell Read moreGenuine Hotels.com guest review
Everyone extended very good customer service. I will always request to stay here whenever I visit Miami.Genuine Expedia guest review
Room was fine but a little dated. Beds should be more comfy, but was a decent stay.Genuine Hotels.com guest review
I would stay here every time i go to orlando. Loved the hotelGenuine Hotels.com guest review
Used this hotel on our vacation in between our cruise! Very nice hotel n hot breakfast!!Genuine Expedia guest review
"General Mananger impecabble customer service"
My stay was great. A lil delay in check in but no fault of the hotel. many people just checked out later than normal. I have to commend the General manager Mr. Clavel for impeccable customer service. I have always communicated with Mr. Clavel prior to my arrival at Embassy Suites and he has always been the pillar of awesome service...he delivers.Genuine Hotels.com guest review
Me & Aunt Stayed For Four Nights, we enjoyed everything ! Juan The Cuban Bartender Kept Us welled Company and good in giving us information !! Everyone was helpful upon our arrival till our departure and very friendly !!We lovedddd our room esp the view of the entire airport !! Lol ... We both hated the craziness of the elevator service !! Thanks for […] the upgrade and the free wifi !! I do recommend this hotel !! Thanks Guys !! Read moreGenuine Hotels.com guest review
"Very convenient location, very close to airport"
Embassy Suites is a great hotel, with the huge atrium in the center you get a feeling of open space and freedom, and that coupled with the luscious foliage and waterfalls/stream/fish brings a deep satisfying relaxation to your stressed mind.The staff are very helpful and the breakfast is superb - not the usual toast/cereal/make-your-own-waffles deal […] but a full on stuff-your-face-to-the-gills ordeal with unmatched omelet station, bacon, bacon & more bacon.....sausages, potatoes and pancakes too...can you tell I love a good breakfast? The rooms are spacious and comfortable and clean also...all around, a great stay at a great hotel.....Oh, and did I mention the breakfast is superb? Read moreGenuine Hotels.com guest review
It was very convenient and the services was great. I will stay again. Great staff!!!!!Genuine Hotels.com guest review
We booked this as a quick stay before we left on a cruise. What a pleasurable surprise to find this beautiful hotel. Everything was very clean. Happy hour provided us a nice way to relax and breakfast was a delicious way to start our day. Could not have asked for a better place to stay.Genuine Hotels.com guest review
Very nice and comfortable hotel, good variety for breakfast nice manager's reception, room clean and staff was friendly. I went with my kids and had a good time just swimming pool was in maintaining so they gave us the option to use Hilton Miami Airport's pool. Well recommended.Genuine Expedia guest review
"Thought the train ran through the hotel"
Between the planes and trains there is no sleeping at this hotel.Genuine Expedia guest review
"Hotel near Airport"
Pretty clean, but really needs remodeling. And plumbing really has some challenges with backing up for no reason. We had two rooms before and after flights to the caribbean and both rooms toiliets both times backed up. Not good.Genuine Hotels.com guest review
the only thing a did not like was the check in time which is 4 p.m, all the rest was very pleasant.Genuine Expedia guest review
"Price was right so I tried i out"
You can never go wrong with an Embassy Suites, and at the right price, this one, though dated a bit, is not bad.Genuine Hotels.com guest review
Great stay with fantastic service and comfort...the breakfast was outstanding and the afternoon gathering was very friendlyGenuine Hotels.com guest review
"Good and Bad"
The staff was amazing!! Loved Jeff, Jorge, and Artura. They all went above and beyond to make my stay feel special. The front desk staff was great as well. I enjoyed the manager reception each night. What I didn't enjoy was the NASTY bed sheets and towels left on bed and in bathroom from previous guest. There was make up and red hair on linens and used […] towels that had been RE FOLDED and put back on shelf as though it was clean!!!! That is so unsanitary and disgusting. Housekeeping also re folded my dirty towels I used as well. I cleaned soda up with a towel and put it on the floor to be exchange and when I returned to room the towel off the floor had been re folded because the same soda stain was on the towel (Gross!!!). Housekeeping staff ruined this stay for me and brought the hard working staff in other departments that were truly great at their job down! (The guy who came to change my linens was very very nice and even brought a goodie bag But If he had better co workers he wouldn't had to do all that). So hopefully the housekeeping staff is monitored and they get rid of the nasty lazy ones. Read moreGenuine Expedia guest review
Stayed overnight while I was intransit. Room big and comfortable enough for my family of four. Beautiful courtyard. Convenient having breakfast included. Complimentary airport shuttle was on time.Genuine Expedia guest review
The hotel staff was not friendly at all...from the people at the front desk to the concierge to the breakfast staff. I really did not like the location, the beds were very uncomfortable, very loud all night with the airplanes landing and taking off. People next to us were very noisy all night long, sounded like they were breaking into our patio window. […] Internet was not working. Unfortunately, it was not a good stay. On a positive note, the inside of the hotel is beautiful. Read moreGenuine Hotels.com guest review
Overall I was satisfied with my stay, except for a phone charge for a local call. I thought this was petty ($1.50). I couldn't understand why a hotel should charge their guest for making a local call. Aside from that the stay was comfortable.Genuine Hotels.com guest review
"Excellent Pre-Cruise Hotel"
We love to stay here before a cruise. The rooms are very large, clean and well maintained. The staff are very helpful. They even drove us to the local market so we could pick up some wine for our cruise. The breakfast is delicious. We had dinner in the restaurant and found it fairly priced, delicous and beatifully presented.Genuine Expedia guest review
"Not worth the money..."
Not a good choice, Ill stay away from this hotel in the future...Genuine Expedia guest review
"Nice hotel close to airport."
We were happy with hotel and booked Embassy Hotel for 4 nights in Los Angeles.Genuine Expedia guest review
Great FREE BREAKFAST and a happy hour ! I really enjoyed, great hotel !Genuine Hotels.com guest review
Excelent place to stay!!!Genuine Expedia guest review
The breakfast was the best we have had at ANY hotel. Would stay here again for sure!!!!!Genuine Hotels.com guest review
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