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1 room,  2 adults 
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Room 1:

JW Marriott San Francisco Union Square - San Francisco

37.788058, -122.410261
4 stars
500 Post St, Corner of Post and Mason, San Francisco, CA, 94102 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $209
available on 05/26/13
Price Match Guarantee
4.3 108 5

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    Overview of JW Marriott San Francisco Union Square - San Francisco

    Location.
    The JW Marriott San Francisco Union Square is a landmark in the Union Square neighborhood located in the hub of flagship shopping, restaurants and theater venues. Both the Curran and Geary Theaters are located within 2 blocks of the property, and the Financial District and Chinatown Gate are 4 blocks away. Less than a half-mile are the Moscone Convention Center, Museum of Modern Art and the Yerba Buena Gardens. Nob Hill is 6 blocks away. Town Car service is complimentary within 2 miles of the hotel.

    Hotel Features.
    Level III restaurant serves breakfast, lunch and dinner. The handcrafted cocktail bar features organic ingredients. Wireless Internet access is available for a fee throughout the hotel's public areas that include 13,320 square meters (1,199 square feet) of function space. A complimentary fitness center contains LifeFitness equipment with a cardiovascular theater, free weights and sweeping views of San Francisco. Chilled water and fruit are available, as well as disposable headsets. Cylindrical glass elevators scale a 21-story, sky-lit atrium, transporting guests to guestroom hallways.

    Guestrooms.
    The JW Marriott San Francisco Union Square offers 337 guestrooms that reflect modern sophistication with 42-inch televisions and complimentary in-room safes. Lounge chairs and desks with ergonomic chairs are positioned across the room from signature beds with 300-thread-count linens. Wired Internet access is available for a fee. Portuguese marble bathrooms house separate rain showerheads, Bath & Body Works toiletries and terry-cloth bathrobes. All rooms contain minibars and coffeemakers. Rollaway beds can be requested, if needed. Connecting/adjoining rooms are also available.

    Image of JW Marriott San Francisco Union Square, San Francisco
    4.3 out of 5 Excellent (108 reviews)
    (Neighborhood average 3.8)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    On a whim, I decided to stay at the Marriott instead of my usual (& more expensive) hotels nearby. I couldn't have been happier, from the valet to the... bell desk to the front desk, the staff was GREAT. The service was superb. I called for an unusual request at 3am & the concierge delivered within 15min. Bring cash! You will never be happier to hand out tips - they are well-earned here. by robin  from Scotts Valley, CA on 05/14/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $209
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Junior Suite

    Luxury king guest room with city view

    Pure Allergy Friendly Rooms

    Luxury king guest room

    Luxury guest room with two double beds

    Luxury King Guest Room with Club Access

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Check-in time ends at: midnight
    • Check-out time is: noon
    • Caters to singles
    • Caters to couples
    • Caters to seniors
    • Caters to groups
    • Check-in time starts at: 4 PM

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Elevator/lift
    • Fireplace in lobby
    • Number of buildings/towers - 1
    • Number of floors - 21
    • Pool table
    • Restaurant
    • Smoke-free property
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Meeting facilities size (feet) - 13320
      • Meeting facilities size (meters) - 1199
      • Number of meeting/conference rooms - 19
      • Total number of rooms - 337
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom phone
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Hair dryer
    • In-room massage available
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Designer toiletries
      • Hypo-allergenic bedding available
      • In-room safe (laptop compatible)
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Multi-line phone
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Turndown service (on request)
      • Video-game console
      • Voice mail
      • Wake-up calls
      • Wired high-speed Internet access (surcharge)
      • Wireless Internet access (surcharge)
    • Services
    • Doorman/doorwoman
    • Fitness facilities
    • Limo or Town Car service available
    • Parking garage
    • Porter/bellhop
    • Room service (limited hours)
    • Security guard
    • Shoe shine
    • Use of nearby fitness center (discount)
    • Valet parking
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Level III Restaurant - Located on lobby level. Serving contemporary California cuisine for breakfast, lunch, and dinner.

    Level III Bar - Adjacent to restaurant. Signature cocktails and wine list with focus on Northern California wineries.

    Room service is available from 6 AM until 11 PM.

    Recreation

    JW Marriott San Francisco Union Square offers a 24-hour fitness center with treadmills, stair machines, cross-trainers, stationary bikes, and free weights. Guests also receive discounted access to a health club one block away, providing an indoor lap pool, fitness center, personal training, and fitness classes.

    The hotel is a half-mile from the Yerba Buena Gardens, which include a historic carousel, bowling alley, ice-skating rink, and children's play area. Nearby 18-hole golf courses include the Presidio Golf Club and the Lincoln Park Golf Course, both within five miles of the hotel. Golden Gate Park, also five miles away, offers walking and running trails, a children's playground, gardens, and tennis courts.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Ice skating nearby
    • Playground nearby
    • Running track/path nearby
    • Swimming nearby
    • Tennis nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between USD 8 and USD 35 per person (approximately)
    • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
    • Fee for in-room high-speed Internet (wired): USD 14.95 per day (rates may vary)
    • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
    • Valet parking fee: USD 51 per day
    • Valet parking fee for large vehicle: USD 61 per day
    • Pet fee: USD 75 per stay
    • Rollaway bed fee: USD 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Francisco, California, United States
      of
    37.788058, -122.410261
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    JW Marriott San Francisco Union Square Union Square - Convention Center

    A short guide to Union Square - Convention Center

    Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.

    see all hotels in San Francisco

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Alcove Theater - 100 yards
    • Marines Memorial Theater - 100 yards
    • American Conservatory Theater - 100 yards
    • SHN Curran Theatre - 100 yards
    • Un-Scripted Theater Company - 200 yards
    • SF Playhouse - 200 yards
    • San Francisco Magic Parlor - 200 yards
    • Downtown San Francisco - 200 yards
    • Union Square - 300 yards
    • Marrakech Magic Theater - 300 yards

    1.0 - 3.0 mi

    • San Francisco China Basin Heliport (JCC) - 1.8 miles

    3.0+ mi

    • Sausalito Commodore Center Heliport (JMC) - 8.4 miles
    • Oakland Convention Center Heliport (JCE) - 11 miles
    • San Francisco Intl. Airport (SFO) - 12 miles
    • Oakland Intl. Airport (OAK) - 12 miles
    • Hayward Executive (HWD) - 18 miles
    • Concord Buchanan Field (CCR) - 24 miles
    • Novato Gnoss Field (NOT) - 26 miles
    • Napa Valley Airport (APC) - 31 miles
    • Livermore Municipal (LVK) - 33 miles
    • Norman Y. Mineta San Jose Intl. Airport (SJC) - 39 miles
    • San Jose Reid Hillview Airport (RHV) - 45 miles
    All hotels in San Francisco, California, United States
    Reviews
    • All (108)
    • Business (20)
    • Romance (6)
    • Family (7)
    • Friends (5)
    • Other (70)
    4.3 / 5
    Excellent

    Score breakdown (from 108 reviews)

    • 5.0
      (66)
    • 4.0
      (26)
    • 3.0
      (8)
    • 2.0
      (3)
    • 1.0
      (5)

    Average rating for:

    • Cleanliness
      4.7
    • Service
      4.3
    • Comfort
      4.4
    • Condition
      4.5

    Reviews: Overall

    • <Previous
    • Page 1 of 3
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    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "I'm switching to Marriott!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    On a whim, I decided to stay at the Marriott instead of my usual (& more expensive) hotels nearby. I couldn't have been happier, from the valet to the bell desk to the front desk, the staff was GREAT. The service was superb. I called for an unusual request at 3am & the concierge delivered within 15min. Bring cash! You will never be happier to hand out […] tips - they are well-earned here. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2013
    robin
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    3.0 / 5
    Good
    "Wouldn't let me extend my stay"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I needed to extend my stay an additional day, and was told that the entire hotel was booked. When I went on Hotels.com to find another hotel to stay in, I found that they had my room in the JW Marriot available, and was able to book the day. Dishonest, and not accommodating. I won't be back.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice, good service
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Bill
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    3.0 / 5
    Good
    "Service could be more attentive"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Front desk and front door staff could have been more attentive and better trained. I found I had trouble getting their attention a few times. It is obnoxious, too, that internet service costs $15.00 per day and that 3 cups of coffee and a banana cost $12,00 to purchase in the lobby. Though the hotel is conveniently located and the rooms attractive, […] I'm staying at another hotel next time where internet service and coffee are complimentary. Read more
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Best stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A wonderful hotel to stay at.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great hotel. Everything is good except shower a little small
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    John
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "I'm booking again..."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Perfect everything. I love the people, the food and the stay. I am so planning on booking here again.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "Great stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good check in process, very quick, good location, nice rooms. Fantastic bathroom lighting, not harsh, great room set up. Would have liked an ice machine on my floor.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    CASnow650
    US

    JW Marriott San Francisco Union Square - San Francisco
    1.0 / 5
    Poor
    "Would not recommend!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Disappointed not what I've come to expect from a JW Marriott property. We will not stay there again!
    Genuine Expedia guest review
    Other trip
    Jan 21, 2013
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    1.0 / 5
    Poor
    "Horrible!"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      4.0
    Took forever to find what I book had to wait on managers to find my reservation and couldn't had issue at the end of the night getting my Gf back to the room
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    Nick
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Excellent hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Excellent hotel with friendly staff, delicious food, comfortable beds and walking distance to all major shopping.
    Genuine Expedia guest review
    Other trip
    Dec 20, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    RTClemente
    US

    JW Marriott San Francisco Union Square - San Francisco
    3.0 / 5
    Good
    "Nice but spendy"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice location but expnesive to stay in for a week.
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Nov 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Great Hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved it! Would definitely stay there again! Great staff and rooms were very nice with comfortable beds! Only thing missing was a coffee pot but everything else made up for it!
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "Fantastic Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Hotel itself overall was outstanding, definitely will recommend others to stay at JW Marriott when staying in San Francisco.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    Tanya
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Happy hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly staff. Great location. Valet parking a bit pricey but quick. Great bed.
    Genuine Expedia guest review
    Other trip
    Oct 30, 2012
    Dan
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "BEST one near Union Square!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    INCREDIBLE hotel!!!! Absolutely loved it!! Very close to Union Square but without the noise and craziness of Powell Street. Great Staff and state of the art installations. Totally recommend it!!
    Genuine Hotels.com guest review
    4 night trip in Oct 2012
    Carmen
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "seconds from the start of Nike Women's Marathon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel staff was very helpful and friendly, and they did a great job supporting the needs of all the runners staying at the hotel.They even set up an extra-early coffee service before the race.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Virginia
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Business trip
    Oct 2, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    3.0 / 5
    Good
    "Ok hotel if no other options."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Rooms were small when you think of JW Marriott other facilities. Only 1 restaurant and no spa/pool facilities.
    Genuine Expedia guest review
    Other trip
    Sep 21, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Great Service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a great time. The room service was good, the room was clean and comfertable.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Would definitely return"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were able to get an excellent pre-paid room price through Expedia, but the staff did not treat us as discounters. We received excellent service from check-in to check-out. My wife was impressed by the condition of the room, and the cleanliness of the room exceeded her expectations. The buffet breakfast was filled with selections that I enjoyed, and […] the price was not out of line. The bed and pillows were fresh and comfortable, with a large HD television within easy viewing distance. The only negative I can think of is that the room windows are only single pane, so street noise was not as filtered as I would like. The hotel has a great location, and if you love Italian food like I do, I strongly urge you to sample Fino restaurant, a two block walk west of the hotel. The pasta was superb, the wine list well chosen, all with reasonable prices. Read more
    Genuine Expedia guest review
    Other trip
    Sep 11, 2012
    David
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Couples getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff. Very clean and comfortable rooms. The location is perfect for union square, cable car pickup or other activities.
    Genuine Expedia guest review
    Other trip
    Sep 9, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    I had a negative experience staying at JW Marriott . I booked a double room online with Hotels.com. When I checked in I was told that my request was not available so I was given a king room. There were 3 of us. Next the shower had NO water pressure. The drapes in my room had holes in the fabric. The cherry on top though was I was charged for moving […] items in the mini bar. I found out the hard way that if you move an item for more than 15 seconds you are charged . I will NEVER stay at this hotel again! Read more
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Great Hotel and better staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The service of the staff is incredible they are always willing to please you, my only problem is that we stayed for 5 night and there is not room ( drawers) to store your cloths.
    Genuine Expedia guest review
    Other trip
    Aug 15, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "Close to perfect."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I would have liked the shower to be bigger. It was not as bad as a cruise ship capsule but close. Also the bathrooms could use brighter lights. But the service in general was fantastic. All employees were superb. The accomodations were top notch.
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Fabulous hotel with great service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The entire staff, from check-in to valet to bartender were very helpful and friendly. My stay there was all the better because of them. They arranged transportation, recommended after hour bars, provided direction and the food was excellent in the restaraunt. The beds were wonderfully comfortable and they even provided an umbrella in the closet! I highly […] recommend the JW Marriott. Read more
    Genuine Hotels.com guest review
    1 night business trip in Jul 2012
    Heather
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "good hotel/ noisy"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jun 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "Surgesons"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Both the plugs for the bath and hand basin did not work. It was however fixed immediately on notification.
    Genuine Expedia guest review
    Other trip
    Jun 19, 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in May 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in May 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in May 2012
    Emmanuelle S
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "They up charge you or everything!!!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    They charge you $55 for parking. They charge for executive happy hour drinks and the stay ends up being way more expensive
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Hman
    US

    JW Marriott San Francisco Union Square - San Francisco
    5.0 / 5
    Outstanding
    "Fun place to stay."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The whole place was very nice. A major turndown was the room could only down to 65 degrees, I was too hot at night. No free continental breakfast or in room wifi. For the price I think a meal or free wifi was called for. Expect $30 pp for breakfast and $14 a day wifi. The staff was very friendly and helpfull. Being in the middle of town it was easy […] and close to any resraut, club, and mall. Overall it was a great experience and would stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Apr 23, 2012
    Cody
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "JW Marriot SF - close to Union Square"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Loved the hotel and lounge. Also enjoyed the staff. The only drawback was the loudspeaker noise that came on every morning at 7:00 outside of the hotel. It was so obnoxious that I wouldn't want to go back again
    Genuine Hotels.com guest review
    3 night trip in Apr 2012
    A Traveller
    US

    JW Marriott San Francisco Union Square - San Francisco
    4.0 / 5
    Excellent
    "Good choice among many hotels in the neighborhood"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    There are many hotels in this neighborhood - convenient for business and tourism. I am a regular Marriott customer so I picked this one. Clean and comfortable. My room was facing back side (nothing to look at.. neighboring buildings and exhaust ducts) which was not great but I just stayed/slept on my business trip so it did not bother me. Bathroom is […] clean and big. Bed is comfortable. TV and usable work desk. Bose radio. All worked for my business purpose. A/C worked ok. Not much to do in the hotel (I did not explore much but...) and the surrounding area towards south was not too great (I walked around looking for a convenience store) but if you take cab/car service, it should not matter. Also you can walk to Union Square in no time -- that would be nice if you have time to explore evenings. Over all it is a good hotel. Read more
    Genuine Expedia guest review
    Other trip
    Mar 31, 2012
    A Traveller
    US
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