"Great Place to stay!"
09/30/14 109wayne1956 Beloit, Wisconsin
I recently had an extended stay (19days) at the Comfort Suites in Stevens Point, WI. The hotel is very well maintained. The carpet everywhere is very clean. The bathrooms and rooms are also very clean. The exercise equipment is very good quality! The morning breakfast was great with a variety of items to choose from including hot and cold. Most of all the staff was very professional, knowledgeable, friendly, helpful and courteous! I will stay there again and would recommend you stay there too! It is a great value!
"Returning to our hometowm"
09/27/14 Larry B
Disappointing. This is a very pretty and clean facility. The staff is extremely polite and helpful. The housekeeping thoroughness needs improvement. Our deluxe room was fundamentally clean. But, the whirlpool drain did not work. Wastebaskets weren't dumped and used towels remained on the floor. I suspect this is abnormal but was our recent current visit.
09/24/14 bobkat1022 Madison, Wisconsin
Usually I judge a hotel by how quiet it was, how comfortable the bed was, how friendly the staff was, and how clean the room was. This place passed on all three, which led me to stay a second night even though our conference was at a different hotel. The hotel had also accommodate my request for a room on the top floor. Breakfast wasn't spectacular, but there were selections to get me going in the morning. For all of this, I would have given a five-star rating. I'm giving only a three-star rating because of the frustration I've experienced in how they have handled my bill. I was supposed to be billed at the government rate (which I was the first night). When I noticed that I had not been charged that rate the second night, I spoke to the desk clerk, who assured me it would be taken care of. After three weeks, three phone calls and an e-mail (and a response from the manager that said they would take care of it immediately), they have still not corrected the problem. What they've done, according to my charge account, is actually charged another $29 for the first night. I am very frustrated with them. So, despite all the good things that it had going for it, I would probably not stay here again.
"Best hotel in the Point"
09/23/14 Ed j Nashville, Tennessee
We stay in a lot of hotels and the Comfort Suites ranks at the top of our list. The beds are GREAT (a biggie for us - probably the most important thing on our list) and the staff are very professional and pleasant. Nothing slips through the cracks. The GM even came out on a Sunday to take care of a concern we had. We cannot say enough about this hotel. They are very accommodating. We've frequented the Point many times this summer and we wouldn't even think of staying anywhere else. Seriously, you can't go wrong staying here.
"If you are staying in Stevens Point this is where you need to be!"
08/31/14 568Lori Coloma, Wisconsin
My daughter recently had her wedding in Stevens Point. We blocked and used 15 rooms for the weekend along with reserving the mtg/conference room. The hotel is spotless, with a great pool and hot tub along with spacious, quiet rooms. The staff was superb, addressing minor reservation snafus instantly and courteously. We worked with the manager, Doug, who went out of his way to meet all of our needs and even offering the bride and groom a complimentary whirlpool suite! Breakfast was great with plenty of choices for all of our group. I can not say enough about the friendly staff and great accommodations. If you need a hotel in the area this is by far the best choice!
"NIce hotel, friendly staff"
08/18/14 Lori B Windsor
We were in Stevens Point for a trade show and needed a place to stay. I expected clean and comfortable but was pleasantly surprised by a large pool with set lap swim times, a good, hearty breakfast with many choices and comfortable rooms with different types of pillows!
"Best in town"
08/16/14 Raymond G Leon, Nicaragua
I have just concluded a month and a half stay here. Awesome courteous staff and great place. All staff very polite and helpful, every position. Never stop trying to please customers. Top of the line breakfast always. Great location in town, near everything. Well run and well kept up. Very comfortable beds in large suites. Was a wonderful temporary home.
Room was spotless and nicely decorated. Bob's welcome was warm and friendly. He even recommended a local restaurant AND called ahead to let them know we were coming. I will stay here again next time I'm in town.
"Great hotel and staff"
08/07/14 Michelle Y Houston, Texas
The staff was very nice. Our room was very clean and welcoming and the microwave and fridge worked very well. The beds and bedding were perfect. The breakfast was delicious and the buffet area was super clean. The manager is visible and personable and available to the guests. When my daughter starts school there the fall of 2015, I can assure you each and every time I come to visit, I’ll be staying at this hotel.
"Outstanding Ancillary Services"
07/25/14 nluster alburquerque
This review is not to rate the Comfort Suites but to address the other outstanding service in the surrounding community. In my recent travels across our country I had the opportunity to pass through Stevens Point, WI, my first visit to the state. The hotel was alright nothing really outstanding the night staff person a young lady--college student-- was very fiend and informative about the local area, great personality. The surrounding community service are truly great the attitude of the people was great and I would be totally remised if I didn't with the strongest recommendation I can make concerning the wonderful service and indeed the quality of the food at "AL's Diner" a local restaurant that has some of the best tasting food I've had in my travels and the portions were overwhelming, the owner "Gale " is the sweetest person and goes out of her way to ensure that all her patrons are satisfied, and believe me you will be when you leave her humble establishment, it's not flashy just functional. And if you have the need to rent a vehicle the staff at the local Enterprise Rental here is absolutely out of bounds with service and personality; Nicole Stern, Branch Manager—Tyson Laird, Management Trainee are the consummate professionals. As I initially stated the hotel is alright but the day staff could work on there customer service demeanor they tended in my opinion to be a little distant to their guest. But their again that's only my opinion.
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