Parking was not included although it stated parking was included 60.00 out of pocketGenuine Hotels.com guest review
"Comfortable Hotel Near Airport with Breakfast"
This hotel is older and near the airport. Staff was very friendly and efficient. The rooms were comfortable and clean. The shuttle is available 24 hours (and picked us up from the airport at 1 am). Breakfast is included with your stay and includes a wide variety of breakfast options from donuts and pastry, self made waffles, sausage patties and boiled […] eggs, cereal and oatmeal to yogurt and fruit. Read moreGenuine Hotels.com guest review
"Name, not lived up to"
I had a seminar that I was 1.5 hours late to because I did not receive my wake-up call! Should have used the alarm clock but I was ensured, twice, by the desk that I would receive the wake -up call I'd asked for. The carpet was dirty as i had dirt rincing into the tube off the bottom of my feet as i stepped into the shower. Also, the room and whole […] facility claimed to be "smoke free" but as soon as i stepped onto the second floor hall i could smell "old-stale" smoke and once entering my room the smell was increased. Very disappointed. Read moreGenuine Hotels.com guest review
"lots of value for the cost"
thought was reasonable considering big breakfast 2 beds lots of parking real cosiderate help best price when booking on line time would stay here again and is real handy to airport and the interstate have paid a lot more for a lot less in indy see ya next yrGenuine Hotels.com guest review
Park and Fly is so nice! And shuttle service to and from the airport is great!Genuine Expedia guest review
"Nice hotel close to airport"
the staff was very helpful in getting to us to the airport on time for our flight and in picking us up when we came back after our trip!Genuine Expedia guest review
For the price should of been better. When coming into the hotel I was not greeted. I had to say hello and that we were checking and had prior reservations. Not very friendly staff... We found a donut on the floor in room and beds need blankets on them. Our televisions in both of our rooms didn't work properly and had to change rooms.Genuine Expedia guest review
"Nice hotel while in transit."
Room had a picture tube tv that was way past its prime. Clean but carpet seemed wore out. Free breakfast was worth missing.Genuine Expedia guest review
"Good if you need shuttle service."
Not too much. I stayed because they provided shuttle service to the airport. That part was fine. And the cleanliness was fine, also. But, there was an empty candy mint wrapper on the bed--no mint. Then there was a note from the maid written on the hotel provided note paper, which said, in pencil: "Enjoy! " followed by the initials. There was coffee […] and cups, but no sugar, creamers, stir sticks. I informed the front desk about these things, and she said she would report them to the manager, but I heard nothing back. Then when I tried to take a shower about 9pm, I had to wait over 15 minutes for warm water (literally!) Read moreGenuine Hotels.com guest review
"Sorry I stayed, won't use Ramada again."
The room was not clean. Loose dirt in the tub and on the bathroom floor. The bed was comfortable. The room needed vacuumed. Never could connect to the internet. Kept being referred to.instructions. None could be located. Requests for a,copy made at desk were met with surliness by uncooperative staff who complained about our large convention group straining […] their resources. Continuously over hwad staff in halls, desk, breakfast are complain about 'those people'. I asked if we were dirty, rude, demanding. As a former 5 star hotel manager I understand difficult groups. Apparantley it was,the size of our group. Sorry for bringing you the business and therefore giving you jobs. No food in breakfast area regardless of what time we went and the little food there was was horrible. regardles egardless Read moreGenuine Hotels.com guest review
"Don't expect to have any food at breakfast"
The overall with the hotel was good but what will make me never go back is that the 2 mornings I was there we had very little breakfast. There was a boys basketball tournament in town so we had lots of teenage boys expecting to be able to eat and we had dry cereal with NO milk. Pancakes with NO syrup. There was only 1 pitcher of juice put out. The hotel […] was packed and most left with no breakfast. When the front desk was informed of the situation they said they have nothing to do with it to talk to the person in t he kitchen. So we did and she said I am working on it. She was very rude never apoligized. I am very disappointed in how the staff handle this. Read moreGenuine Hotels.com guest review
"Bathroom was DIRTY!"
The bathroom was filthy, toilet had been used, sink area & mirror covered in something, not sure what is was. I arrived after 1 AM, so no staff was around to correct this, I cleaned it (some) myself. Nasty experience & not what I expect from a Ramada. There was no shampoo provided.Genuine Expedia guest review
"Staff was helpful"
Our only problem was about 1:30 In the morning we were hearing a commotion in the next room for about 40 min. Couldn't take it anymore and called the front desk to complain. Didn't hear it after that.Genuine Hotels.com guest review
"Hard to find and a bit dirty"
The room was outdated and not very clean. Was a bit hard to find, thank goodness for the GPS. Towels were soft and the staff was nice. there are only 3 places to eat that are close so keep that in mind.Genuine Hotels.com guest review
"Great hotel near airport"
I have stayed in this hotel several times, specifically when I have an early flight the following day, or am arriving on a very late evening flight, since my ending destination in Indiana is 2 hours from here. The hotel is quiet, clean, and comfortable for this purpose. The hotel staff I have encountered have always been very professional, kind, and […] accommodating. The rooms are extremely large also. I have only stayed on the third floor, and I have no complaints about any of the rooms I have stayed in. They do offer a breakfast, but I have never partaken of it due to leaving too early or waking up too late after a late flight. Overall, I think this is a great hotel, especially for the price! Read moreGenuine Expedia guest review
"Convenient to airport"
Airport shuttle service was great. They picked us up at 1 AM and then took me back then next morning to pick up a rental carGenuine Hotels.com guest review
Everything was great except the shower needed cleaned better, a little mold on shower walls.Genuine Hotels.com guest review
"close to speedway & airport"
hotel was very helpful and employees was very helpful.Genuine Hotels.com guest review
Hotel was nice and the staff was better. Enjoyed my stay at RamadaGenuine Hotels.com guest review
Everything was great. Very roomy room with a loveseat and a chair. The only thing that would have made this room better is if there were a microwave and mini fridge in the room. Also thought it was great that breakfast started early so I could eat before an early meeting. Thank you for your wonderful service!Genuine Hotels.com guest review
Great breakfast!Genuine Hotels.com guest review
"In Need of Remodel"
Our room was in need of maintenance and repair. Light fixture with the socket barely connected, burned out light bulb, too low a light at the entry. Mildew in the bathroom, loose tile in floor, water swollen/peeling wall paper, spray on ceiling falling down. The other party traveling with us did not get the requested wakeup call for our morning flight. […] They were out of butter and had no fruit at the continental breakfast; carbs and meat sausage with usual drinks. The juice dispensers were out of order. Read moreGenuine Hotels.com guest review
Would have like car storage free while on our weekend trip. It was reasonably priced though .Genuine Hotels.com guest review
"Old but cheap"
Our first room had a non-functional air conditioner. All the outlets for electrical power in the room were old and worn out. Phone and ipad chargers had to be held just so in the outlet for power to be drawn. The second room had a working air conditioner. The outlets were the same story. It was handy for the airport. But many hotels are, so I think […] I will stay at a different one on our next trip. Read moreGenuine Hotels.com guest review
"Fine hotel, location not great."
The place was clean and everyone was nice. The unfortunate part is how close it is to the runways. Fed Ex has planes in and out all night and the new Indy airport design makes this hotel in the path of lots of noise.Genuine Expedia guest review
The staff handled our 2:00am arrival very well. We came in many hours late to a delayed flight. The shuttle came promptly and the staff gave good serice. The facility and room were very nice.Genuine Expedia guest review
very nice staff and very convenient for quick business travel with airport pickup.Genuine Hotels.com guest review
"Great for the Price"
This hotel was excellent considering the low price we paid....the room was clean and the staff was friendly. The only downside was the breakfast the next morning. The time for breakfast was from 5:30am until 10:00am. We went down at 9:00am and very little was left in the breakfast area. We waited around for a few minutes to see if food would be replenished, […] but when we realized that it would not be, we left and went to Steak and Shake. Otherwise, a great hotel for the price, just go down early for breakfast. Read moreGenuine Expedia guest review
"Great value for the price"
Room was large and very comfortable. Breakfast selection was good. My only two issues were: 1. The TV in my room is older and the picture very blurry. 2. The computer that is for guests to use had a new printer, which had not been networked to the computer yet, and the staff didn't know how to connect them, therefore prohibiting me from being able […] to use them. Overall, these issues are relatively minor. I would stay here again. Read moreGenuine Expedia guest review
Clean room and friendly staffGenuine Hotels.com guest review
Shuttle from/to airport was convenient, as was drive to local restaurants. Staff was friendly, helpful and knowledgable. I had everything I needed for my three day visit.Genuine Expedia guest review
It was fine. The price and location were the driving force for staying there. The hotel staff was great. Would stay again.Genuine Hotels.com guest review
"Close to Airport"
It was good the room was very spacious & comfortable.Genuine Hotels.com guest review
We stayed at the hotel one night to utilize the park and fly shuttle option. The hotel itself was fine. Breakfast was good. However when we arrived to the airport after our vacation we called the hotel phone to request a shuttle pickup and the phone was out of service. We called several times with the same results. Eventually a shuttle from another […] hotel was able to drop us off. This driver said the phones being out at the ramada was a pretty common occurrence. So if reliable transportation from airport to hotel is important to you don't stay at the ramada! Read moreGenuine Hotels.com guest review
"Convenient place to stay"
Clean, very friendly, easy access to highway and airport. Also, just 5 minutes from Indy's awesome downtown. We will be back.Genuine Hotels.com guest review
"sight and get there at no ease."
just perfect as theyre happy and want to come back on april. everything just well coordinated hotel. A+ ill be coming with them next time! cheers!Genuine Hotels.com guest review
"Bring your own pillows and towels"
Seemed to be running short on pillows and towels. "You get what you pay for. ". The room was clean and the staff was friendly.Genuine Hotels.com guest review
"Dirty and dated."
Dirty dirty dirty. Everything smelled like cigarette smoke. We moved rooms rwice!Genuine Expedia guest review
good clean room for the priceGenuine Hotels.com guest review
The hotel was nice and had a great breakfast. The room was clean, spacious and comfy.Genuine Expedia guest review
Response by Ramada Indianapolis Airport Thank you for the great comments! We hope to see you again in the near future!
Only issue was the elevator was out of service but being repaired. Will stay again when back in Indianapolis.Genuine Hotels.com guest review
Too exspensive!Genuine Hotels.com guest review
Response by Ramada Indianapolis Airport This is an unusual response for our hotel. The only thing I can think of is you must have stayed with us during a special event date. Since this is the only issue mentioned, you must have had a pleasant stay otherwise. We do hope to see you again in the future.
Staff very unfriendly. We were told there would be a shuttle available to the racetrack and there wasn't. Tvs didn't work. Maintenance left to get us a new remote for the tv and never did return. Housekeeping took the change I had left on the table. Breakfast was good, beds were comfortable.Genuine Hotels.com guest review
Response by Ramada Indianapolis Airport We appreciate your candid comments about our hotel and the service. I'm sorry you feel you were not treated as you should have been. Our staff normally gets complimented on their service and friendliness. I am also sorry you were misinformed about the shuttle to the race track. During special events this service is only allowed to shuttles and bus companies that have agreements with the track for special access. Any time you have an issue at any hotel, feel free to call and speak with a manager so this can be corrected while you are still at the hotel. I am happy to hear you enjoyed the breakfast and had a comfortable night sleep.
"It was good as usual!"
Have stayed multiple times here at this location. Staff is freindly and helpful. Only issue, we had to ask for clean towels. 2 night stay and they did not give us clean towels after the first night.Genuine Hotels.com guest review
Response by Ramada Indianapolis Airport Thank you for the nice review for our hotel! I'm sorry about the towel issue, we had a dryer issue and had to send our laundry person to a nearby Laundromat with our linens. I am glad that the rest of your stay was a good one and hope to see you again. By the way, the dryer issue is now repaired.
"Went to concert near by"
The front desk was rude and seemed inconvenienced that we wanted to check in. They finally gave us a room and our shower did not even work.Genuine Hotels.com guest review
Response by Ramada Indianapolis Airport Thank you for commenting on our hotel. Even though the comments were not good ones, the only way we can fix problems is if we are told about them. I hope you will return to us again in the future so we can show you this is not our normal way of doing things, and if you have any item in your room that does not work properly, please let us know when your first notice so we can correct the issue.
I was pleasantly surprised by the overall qualtiy and experience at the Ramada Inn. The staff was very accommodating. The shuttle driver was great.Genuine Expedia guest review
It was just alot nicer than one of the other Ramadas we have stayed in; clean, quiet, friendly.Genuine Expedia guest review
Was very comfortable and close to downtown Indy. Bed was great. Nice big bathroom. Breakfast in AM was better than most complimentary. Few stains in room and small hole in bathroom wall (but no worse than my own house). Overall a nice comfy stay.Genuine Hotels.com guest review
Not sure why we were placed in a room next to the stair case with a very loud door while it seemed the hotel had very few guests. Early in the evening the elevator, also 1 door away, went out which meant loud talking guests went by our door, through the staircase door which slammed shut and feet and luggage banging on steps that connected to the headboard […] of my bed, kept me awake until around 2 am. At 3 am one loud slam of the door woke me up and I was unable to go back to sleep. A VERY restless night for me in what would have otherwise been a very comfortable room in another part of the building I'm sure. Next morning at 8:30 almost all of the breakfast items had run out at once and the one attendant did her best to restock. Read moreGenuine Hotels.com guest review
"Great place for any reason"
Everything was great room, service, cleanliness. Kinda hard to get to but not terrible. Just needs a pool!Genuine Hotels.com guest review
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