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The Balmoral Hotel is in Edinburgh, Scotland. This hotel is situated amongst the shopping of Princes Street; Waverley Station is adjacent.
The Balmoral Hotel features a restaurant and a brasserie; each afternoon, the Palm Court hosts afternoon tea. Three bars offer whiskey, cocktails, and champagne. The full-service health spa includes an indoor pool and fitness center. The business center is open 24 hours. This landmark hotel includes a clock tower that has run three minutes fast since the hotel's opening in 1902. This property is smoke-free (fines apply for violations of this policy).
Guestrooms at The Balmoral Hotel feature marble and ceramic bathrooms, which provide bathrobes and luxury bath amenities. Guestrooms provide minibars, snack baskets, and safes and are individually decorated in a contemporary style with touches of Scottish heritage. High-speed Internet access is available, and guestrooms include multi-line phones Optional amenities include wakeup calls and turndown service, ironing facilities, and rollaway beds/infant cribs.
The location was very good, the exterior was quite grand, and the bathrooms were lovely. However the minimalist decor throughout the hotel lacked warmth of any kind and didn't do the hotel justice. The overall experience was flat, given the high expectations I had for it.Genuine Expedia guest review
This was the best hotel on our trip to Scotland-PerfectGenuine Hotels.com guest review
"A Classic in the Best Sense"
If you want a hotel in Edinburgh that has everything--comfortable rooms, a convenient location, friendly and helpful staff, superb (and tireless) concierges, and wonderful restaurants--then The Balmoral is for you! Granted, you will pay 5 Star prices--but you get 5 Star service. One small example: at breakfast, a boy about 12 explained to the waiter […] that his younger sister had a food allergy, so her breakfast cereal had to come directly from a box; the waiter understood, put the kids at ease and took personal care of the youngsters (the breakfast is buffet style). I happened to notice because I was at the next table--but the kindness was done without any fuss--and with no awkwardness for the little girl. It would be nice to get such attentive service here in the US! Read moreGenuine Expedia guest review
"Edinburgh's best hotel"
The Balmoral Hotel staff were some of the best we have seen. From the front desk staff, the maids, restaurant staff were exceptional. Hadrian's Bar and Brassiere were also very good, and again the staff takes great care to make hotel guests and others feel comfortable. We would stay there again.Genuine Expedia guest review
"Best Service in Any Hotel Anywhere"
We spent 3 July nights in the Balmoral - the location is central to all of Edinburgh, the room was spacious by European Standards, the restaurant and bar were very good and the overall level of service (helpfulness & graciousness) was truly exceptional. The best we've experienced across 6 continents.Genuine Expedia guest review
"Balmoral Hotel in Edinburgh-first class & costly"
Walking distance to major attractions in downtown Edinburgh. First class service and accommodations, helpful staff. Expensive stay, e.g., daily valet parking our rental car was as expensive as Manhattan near Central Park. Overall, we highly recommend this hotel.Genuine Hotels.com guest review
"Rocco Forte Balmoral-Edinburgh"
This hotel was in a fantastic location, and the staff and service was superb, couldn't have asked for a better stay, a beautiful hotel, in the historic part of town, loved it!Genuine Hotels.com guest review
This hotel was perfect! Great location, amazing bar, small rooms, but beautiful. Highly recommend!Genuine Hotels.com guest review
"Best Hotel in Edinburgh"
Our experience at the Balmoral exceeded all of our expectations. The rooms were spacious and brightly lit. The service was excellent; everyone at the hotel was friendly and helpful. Our spa service was fantastic. I travel to Edinburgh quite frequently, and I will never stay anywhere else but the Balmoral in the future.Genuine Expedia guest review
"The Place to Stay in Edinburgh"
The bellhop took our bags at the door. Great service. Large comfortable and luxurious room. Great breakfast. Awesome gym.Genuine Hotels.com guest review
"Gracious hospitality in excellent location"
We had a lovely room with a beautiful view. Upon arrival there were complimentary dried fruits and a hand-written note welcoming us to the hotel. The room was comfortable and clean. Staff throughout the hotel were uniformly helpful and courteous. They made us feel very welcome and were both professional and friendly. We had a fabulous dinner in their […] Michelin-starred Number One restaurant, as well as a very nice tea in the Palm Court. We would definitely stay here again. The location couldn't be more convenient. Read moreGenuine Expedia guest review
"Supurb hotel experience"
Exceeded highest expectations. Service was coridial and engaged and extremely helpful with plans, immediately researching all information (if they didn't already know it). We had a double room reserved; the room was spacious with (I estimate) 12-14 foot tall ceilings. The spa, pool and gym areas were well-maintained and wonderful to use. The Balmoral's […] restaurants were also great (although, as would be expected, a bit pricey). Hands down the best hotel experience we have had (we typically stay in Hyatt Regency's) and will be booking at this hotel for our next visit to Edinburgh. If they are booked, we'll retime our visit. Read moreGenuine Hotels.com guest review
apart from the lobby bar being closed for a party, I thought the hotel was excellent.Genuine Hotels.com guest review
It was a very satisfying stay and the staff were extremely helpful with a very professional conciege. Wonderful memory and we will certainly be back and book though hotel.comGenuine Hotels.com guest review
As a seasoned traveller throughout Australasia, Asia US & Europe, Balmoral is best hotel I have stayed at, certainly on a par with some better known icons!Genuine Hotels.com guest review
Very good but as we requested a quiet room, we were placed on fourth floor with brick wall outlook. Amenities good, bed comfortable.We booked through hotels.com, with written confirmation but on arrival no booking. So there was clearly a problem in the system I don't know where this occurred. The hotel handled this well and threw in complimentary breakfasts […] and Internet. Otherwise a very comfortable hotel in the heart of Edinburgh. Read moreGenuine Hotels.com guest review
We had a very enjoyable " night stay at the Balmoral Edinburgh during the festival. It is well placed in the centre of Edinburgh so walking to all events was easy. The room we had was spacious with a great bathroom, comfortable big bed and soft pillows, no bouncy foamy things here! We had a meal at No 1 restaurant which was wonderful. The food was great […] and the staff attentive without being overbearing, helpful and not pretentious. Food in the bar and bistro was also good. Read moreGenuine Expedia guest review
"Excellent hotel for all"
Had a fabulous time, will definitely come back. Excellent food, service and all staff were wonderful and couldn't do enoughGenuine Expedia guest review
This hotel was centrally located and next to the train station, but do not stay here if you would like to sleep in past 7am. The room doors start slamming making virtually impossible to sleep.Genuine Hotels.com guest review
"Nice escape from another reality..."
Lovely stay...thank you! Spa was very nice..."Jen is Aces!"Genuine Expedia guest review
The internal rooms opening onto the central external area can seem a bit noisy from the air conditioning / air handling plant. I do like windows open. Will book again, for 2014 EMFGenuine Expedia guest review
"Made our honeymoon a touch more special"
AMAZING HOTEL!! Very friendly staff that will help anyway they can. The room was great and the food was sensational. We went for our honeymoon and as soon as we arrived we were given a free upgrade. Would highly recommend.Genuine Expedia guest review
"4 star standard"
Very nice but not 5 star. No shower caps, cotton wool or even tea/ coffee tray supplied in the bedroom. Available when requested but not there as standard. Also buffet style hot breakfast should never be served in a 5 star hotel. The cold buffet was excellent. Most of the food was luke warm and the scrambled eggs were cold. On a positive note, all the […] staff we encountered were very helpful and friendly. Location is excellent and hotel clean. Spa good too and easily accessed directly from bedrooms without walking in robes through the public areas of the hotel. Read moreGenuine Hotels.com guest review
"wish to stay longer"
very comfortable and pleasant!clean,perfect location for first time visitors.Airconditioners a bit noisy,earplugs will helpGenuine Hotels.com guest review
"A amazing hotel for a beautiful city.."
The hotel was outstanding and the staff were very helpful, we were able to book in early and due to having a fear of lifts they changed my room without a problem to a lower level as the holiday was booked as a gift and family forgot to note this when booking. The room was beautiful and very clean and tidy.. Would highly recommend the hotel and would […] definitely come back here again. Made our holiday such a amazing experience.... Read moreGenuine Expedia guest review
"Super break for school friends!"
Booking and check in were excellent! I'm not sure why tea/coffee tray had to be requested. That said it arrived promptly and when I had to ask for more milk that was attended to quickly as well. Breakfast was excellent, staff attentive and efficient. We chose to eat away from the hotel, the menu was a bit fussy for my friend. Ambience of the hotel […] and location is excellent! Would stay again. Read moreGenuine Expedia guest review
"Really helpful staff"
We stayed for two nights only but the staff were very helpful with booking restaurants and the comedy club for us . We would definatly stay there again nothing is too much trouble for all of the staff .Genuine Expedia guest review
"right where i should be"
My stay was fabulous. One of the best hotels I have ever stayed in, right from the girl checking us in to the concierge to the room service. I was magnificent. Thank you for a wonderful stay.Genuine Hotels.com guest review
"International hospitality at its best."
We spoke every day to staff who were genuinely interested in providing friendly helpful service, from the ever obliging concierge to the reception deks staff and the restaurant team. We rate this as one of the best, most genuine hotel experiences we have had, and we have travelled extensively worldwide.Genuine Expedia guest review
A stunning hotel but considering the price and having booked a superior king room u thought it was a bit small. Parking a pain unless you pay for the doorman to park the car for you. Otherwise I would highly recommend it. A real luxury experienceGenuine Hotels.com guest review
"Great weekend break!"
The service was fantastic as was the interior of the hotel. Its a fabulous place to stay with a great location too! We were upgraded to a junior suite and the staff couldn't have been more helpful. The spa is lovely tooGenuine Expedia guest review
"a majestic hotel to visit downtown Edinburgh."
Very friendly staff, always helpful.Very comfortable. These are the things that count! One unfavourable comment on New Year's dinner= Everyone was far too stiff. No fun.No live music. All the dishes tasted of 'I don't know what? No wine pairing which would have helped.We had to pick our own. We do understand that you did your best,though. It's this […] nouveau cuisine. Everyone tries to be SO sophisticated it´s not true. Read moreGenuine Expedia guest review
"Amazing service, food, and location..."
We were here on our honeymoon - The staff were wonderful at the Balmoral, and made our stay extremely memorable. The proximity to the winter festival/market and architectural attractions contribute in making it the most desired location for stay in Edinburgh. When I return, I will undoubtedly be staying here.Genuine Hotels.com guest review
Staff could not be better trained. Friendly, helpful, knowledgable...etc. Overall the hoel is quite lovely. Rooms are simple but have everything one would need. Beds clean...bathrooms clean...carpets, not so clean.Genuine Hotels.com guest review
Really relaxing and lovely service. I am a keen swimmer and the hotel pool and spa was the best I have come across. The dedicated lift from the room to the pool was fantastic!Genuine Hotels.com guest review
"Print out your booking."
We had a problem at check-in, there was a breakdown in communication over the booking. We had booked inclusive breakfast, but this message had not got to hotel. So print out your emails! It was resolved by the hotel, who were apologetic. Apart from that a fantastic stay, faultless. Service, rooms, sleep, view and food all great. Loved choir singing […] carols in Palm court. Internet hopeless but in a way good- as I couldn't work! Would go again at this time of year, decorations stunning. Read moreGenuine Expedia guest review
Very disappointing check in experience- wanted to check in a bit early (1.30) as was not feeling well. Was told room was almost ready and waited in drawing room. 1.5 hours later still not ready, this was after 3 enquiries when we were told that the room was "almost ready", there was an apology and an explanation that the reason for the delay ws that […] we had requested a twin room. Needless to say was shocked when we arrived in our room to discover two single beds joined together with king sheets! This is not what I would expect by a twin room. At that point was tired and fed up so did not raise the issue, however at check out the following day I noticed a £3.95 charge- this was for a coffee I'd ordered during our long wait- I had assumed was complimentary, given our complaint at the time AND that we did not request or sign a bill. So at this stage I vented to the girl at reception about our experience, who was quite blasé in telling us that there was little she could do about our experience at that stage and that we should have complained earlier. Left quite a bad taste in our mouth as we left. Not what one would expect from a 5 star hotel. We won't be returning. Still feel upset about the amount of money I spent. Read moreGenuine Expedia guest review
"Makes you smile as soon as you arrive"
As usual a fantastic experience, relaxing and accommodating which made for a much needed break. The personal touch at dinner reflected the extra attention given to guests.Genuine Expedia guest review
Great hotel in good location. Impossible to call direct even for directions, always a call centre. Room didn't had the best view but ok.Genuine Hotels.com guest review
"Great service but"
A very comfortable hotel in a great location. Service is brilliant but why do they charge so much for the wifi. This should be free for a hotel of this quality and will deter me from staying there again.Genuine Hotels.com guest review
"Luxurious hotel in an ideal location."
Loved The Balmoral-absolute luxury with attentive but not overpowering staff. We had an executive room overlooking the castle. It was immaculate and beautifully furnished. The bed was very comfortable too but we did hear street noise at about 2am from late night revellers so if that may concern you ask for a room that does not face on to the street. […] Bathroom was beautiful with generous sized bath and very powerful shower. No coffee making facilities in room but just ring housekeeping and they bring a complimentary tray of tea/coffee to your room. We visit Edinburgh frequently and this hotel is by far our favourite! Read moreGenuine Hotels.com guest review
we loved everything about this stay from start to finish - we will come back!Genuine Hotels.com guest review
"City centre luxury"
Luxurious surroundings ,but be aware that some of the executive rooms ( quite a lot ) face into a courtyard with no views at all. If you want a scenic view of the city then book a hotel on Princes Street which can specify a castle view.Genuine Expedia guest review
"Congratulation to Management and Staff"
How wonderful this hotel has been for our stay. The hotel staff are all Excellant in there service and presentation. The Balmoral should be used as a bench mark for other hotels in Scotland to aim for in customer service and presentation.Mar Hall could learn a lot from this hotel. This will become our Edinburgh hotel.Genuine Expedia guest review
Lovely old fashioned service, Lovely room. Best hair conditioner in a hotel ever! Valet parking service good value for Edinburgh and wonderfully helpful staff. .Lovely breakfast. A WONDERFUL EXPERIENCE to help celebrate my son's graduation.Genuine Hotels.com guest review
A beautiful hotel in a fantastic location. Well worth every penny.Genuine Hotels.com guest review
Well worth the money, a great treat and in a great position for the train station and to explore the city.Genuine Expedia guest review
Excellent and very classy hotel, but not too expensive. Loved our 5 day stay at this hotel!Genuine Hotels.com guest review
Great hotel for a special occasion. It had everything we required and was very convenient to the City centre. Our room was very comfortable. The staff were most attentive and we enjoyed our stay there.Genuine Expedia guest review
The Balmoral is a beautiful historic hotel in a great location right in the centre of Edinburgh and only a couple of minutes' walk from Waverley Station. The service is fantastic. The staff can't do enough for you. The only downside for us was that we didn't have a great room. The room was not very large so a bit cramped and the view was looking onto […] the brick walls of the hotel itself, rather than the great view of Edinburgh most of the other rooms would have afforded. The bed was very comfortable. some of the decor of the hotel is starting to look a bit worn, but that's probably part of the charm. Read moreGenuine Hotels.com guest review
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